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Unit 3 Business MealsTeaching ProceduresSection I W arm-up Activity✧Task 1 Complete the following table seating arrangement.Henry is retiring on Monday. Mr. Nelson, Chairman of your company, asks you to arrange the table seats for Henry’s farewell dinner. Here are some pr inciples for arranging seats at a dinner table and the information about the guests.Principles of Seating Arrangement1.Seat people who have common interests together.2.Pair male and female guests.3.Seat guests of honor in order. The most important person should be seated at the right hand of the host.✧Task 2 Talk about your arrangements and reasons with othersSection II Reading A✧Word study (take the textbook page 36 as reference)✧Language points in the text and text comprehension1. entertaine.g. I’ll entertain my friends over the weekend.The child was entertaining himself with his toys.2. build upto build; to increase, or become bigger or stronger graduallye.g. They have built up a good reputation.The noise built up until she cou ldn’t stand it any longer.3. formala. appropriate for official or serious situations or occasionse.g. I only wear this suit for formal dinners.Our boss is very formal; she doesn’t call anyone by their first name.4. implyv. to make something understood without expressing it directlye.g. I do not imply that you are wrong.5. urgencyn. something very important and needing to be dealt with immediatelye.g. Well, take it easy! It isn’t a matter of urgency.6. companyn. the state of being with someonee.g. Rita’s husband is away for the week, so I thinkI’d better go over and keep her company.7. turn outto have a particular result; to happen in a particular waye.g. That man we met turned out to be Maria’s second cousin.Don’t worry. I’m sure it will all turn out fine.8. payv. to bring a good result or advantage for someonee.g. It usually pays to tell the truth.9. be on one’s best behaviorto behave as well and politely as you can, especially in order to please someonee.g. I want you to be on your best behavior at Granddad’s.10. knowledgeablea. (of a person) knowing a lote.g. Dick is very knowledgeable about wines.11. see sb. through (something)to help someone continue doing something, especially something difficult or unpleasant,until it is finishede.g. This overcoat has seen me through many severe winters.He saw me through all the hard times.12. intelligenthaving a high level of mental ability; good at understanding ideas and thinking quickly and clearly e.g. All teachers regard Jimmy as an intelligent student.intelligentlyad. in an intelligent waye.g. Y ou have to speak intelligently at this important business meeting.13. come in handyto be usefule.g. I’ll put these bottles in the cupboard—they might come in handy someday.Reading A—Language points in14. conductv. to behave in a particular way, especially in a situation where people judge you by the way you behave；to carry oute.g. Public figures have a duty to conduct themselves responsibly.The company conducted a survey to find out what their customers think about the newproduct.15. concentrate (on)v. to think very carefully about something that you are doinge.g. She was concentrating on her book and didn’t know what had happened.16. sought-aftera. wanted by a lot of peoplee.g. Doctors are the most sought-after people in the area.✧After-reading exercisesTask 1 Read the passage. Then match the business meals with their characteristics.Task 2 Decide which of the following behaviors are Do’s or Don’ts for business meals according to the passage.✧Business know-howGiving Gifts●Give gifts during special holidays, or as "thank-yours" for special invitations;●Do not give expensive gifts;● A small cultural gift from your country is usually appropriate;●Package your gift nicely, with a card attached to it.Section III Reading BReading it to get the main idea and do the exercises followed.Section IV Listening & Speaking✧Task 1 Peter is meeting a guest at the airport. Listen to the co nversation and choose the bestanswer to each question you hear.✧Task 2 Listen to the conversation and fill in the blanks with what you hear.✧Task 3 John works in Season Hotel. He is receiving a phone call. Listen to the conversation andfill in the hotel reservation form below.✧Task 4 Listen to the conversation and decide whether the following statements are true or false.Then write key words to support your answers.✧Task 5 Listen to the passage twice and fill in the blanks with what you hear.Section V Writing✧Task 1 Work in pairs. Discuss the questions below.1. On what occasions do people send and receive invitations?2. What information is usually included in an invitation?✧Task 2 Read the invitations below and complete the following statements.1. The dinner for ________________________ will be held at Grand Hotel.2. Sarah invites her friends to ___________________.3. “RSVP” means ___________________________________________________.5. Bob invites Lisa to _______________.✧Task 3 Write an invitation to one of your classmates. And when you receive an invitation,make a response by accepting or declining it.Section VI Mini-projectWork in groups. Search online for the rule of table setting for a western dinner. Then set the following tableware and explain to the class.✧Work in groups;✧Search the Internet for rules of table setting;✧Pay attention to the functions of different pieces of tableware;✧Good time management and cooperation;✧In-class oral presentation.Section VII Language lab✧Task 1 Match the words or phrases on the left with their meanings on the right.✧Task 2 Complete the following sentences with the words or phrases from Task 1. Change theform if necessary.✧Task 3 Rewrite each of the following sentences with the words or phrases given in thebrackets. Change the form if necessary.✧Task 4 Rewrite the following sentences after the models.✧Task 5 Translate the following into English using the given words or phrases. (take the textbookpage44-45 as reference)Section VIII GrammarPassive V oice (被动语态）语态是动词用以说明主语和谓语之间关系的一种形式，英语有两种语态：主动语态（Active V oice）和Passive V oice (被动语态）。
新航标职业英语1unit3参考答案新航标职业英语1 Unit 3 参考答案Part 1: Vocabulary and Grammar1. Choose the best word to fill in the blank.- a. collaborate (合作)- b. communicate (沟通)- c. coordinate (协调)- d. contribute (贡献)Answer: b. communicate2. Fill in the blanks with the correct form of the verbs in parentheses.- The team worked (work) well together and completed (complete) the project on time.- She suggested (suggest) a new approach, which was adopted (adopt) by the committee.3. Rewrite the sentences using the passive voice.- The report is being prepared by the staff. (The staff is preparing the report.)- New products are regularly introduced by the company. (The company regularly introduces new products.)Part 2: Reading Comprehension1. According to the passage, what is the main advantage of using technology in the workplace?Answer: The main advantage is increased efficiency and productivity.2. What does the author suggest as a solution to the problem of information overload?Answer: The author suggests prioritizing tasks and setting clear goals as a solution.3. What is the best title for the passage?Answer: "Balancing Technology and Human Interaction in the Modern Workplace"Part 3: Listening Comprehension1. What is the purpose of the meeting discussed in the audio clip?Answer: The purpose of the meeting is to discuss the company's new marketing strategy.2. What does the speaker suggest as a way to improve customer service?Answer: The speaker suggests training employees to be more responsive and attentive to customer needs.3. What is the main topic of the conversation?Answer: The main topic is the importance of effective communication in business.Part 4: Speaking1. Role-play a conversation between a manager and an employee discussing a project deadline.- Manager: "I understand the project is running behind schedule. Can we discuss the reasons and find a solution?"- Employee: "Yes, there have been some unexpected delays, but I believe we can catch up if we allocate more resources."2. Discuss the importance of teamwork in achieving business goals.- Teamwork allows for the sharing of ideas and skills, leading to more innovative solutions and better outcomes.Part 5: Writing1. Write an email to a colleague about a recent team meeting. - Subject: Summary of Last Week's Team Meeting- Dear [Colleague's Name],- I hope this email finds you well. I wanted to provide a brief summary of our recent team meeting. We discussed the progress of our ongoing projects and set new deadlines. Attached are the minutes and action items for your reference.2. Draft a proposal for a new project.- - Introduction: The purpose of this proposal is to introduce an online training program to enhance the skills of our employees.- Benefits: The program will improve efficiency, reduce costs, and provide flexible learning opportunities.Part 6: Critical Thinking1. Analyze the impact of globalization on local businesses. - Globalization can lead to increased competition, but it also provides opportunities for local businesses to expand their markets and access new technologies.2. Discuss the role of ethics in business decision-making.- Ethics play a crucial role in ensuring that business decisions are made with integrity, respect for stakeholders, and long-term sustainability in mind.Part 7: Cultural Awareness1. Explain the importance of understanding cultural differences in a multinational work environment.- Understanding cultural differences is essential for effective communication, collaboration, and the prevention of misunderstandings.2. Describe how a company can promote cultural diversity within its workforce.- A company can promote cultural diversity by implementing inclusive policies, offering cultural awareness training, and celebrating diverse holidays and events.Part 8: Practical Skills1. List the steps involved in preparing a business presentation.- a. Define the objective of the presentation.- b. Research and gather relevant data.- c. Organize the content logically.- d. Design visually appealing slides.- e. Rehearse the delivery.2. Describe how to handle a difficult customer situation.- a. Listen actively to the customer's concerns.- b. Empathize with the customer's situation.- c. Offer a solution or escalate the issue to a higher authority if necessary.- d. Follow up to ensure the issue is resolved satisfactorily.This set of answers provides a comprehensive response to the unit's exercises, covering vocabulary, grammar, reading, listening, speaking, writing, critical thinking, cultural awareness, and practical skills.。
新航标职业英语•综合英语预备级•学生用书Unit-3Unit 3 Orga ni zati on and Culture of a Compa nyBackgro und〔.Corporate cultureHuma ns are social bein gs. This is how ideas and beliefs spread. In an ideal culture, people do the right thing, even when no one ' s looking. Not because they' ll be punished or rewarded but because it ' s the culturally accepted thing to do.Bottom-li ne adva ntages of a stro ng corporate culture in clude:Motivati on.Low employee turnover/ reduced payroll cost.Atte ndan ce.Productivity.Creative/ i ndepe ndent problem sol ving.Ethics.Pers onal acco un tability.En terprise value.2. Differe nt departme nts in a compa nyHR Department人力资源部R&D Departme nt 研发部PR Department 公关部Marketi ng Departme nt 市场部Finance Departme nt 财务部Quality Control Departme nt 质管部Sales Departme nt 销售部Customer Service Departme nt 客服咅ELogistics Departme nt 后勤咅EPurchas ing Departme nt 采购部Producti on Departme nt 生产部Legal Affair Departme nt 法务部IT Departme nt 信息技术部Network Operatio nal Departme nt 网络运营部Admi nistratio n Departme nt 行政咅EGett ing Ready12. The Purchas ing Departme nt buys materials and equipment.13. The HR Department is responsible for employing new peopleand training the staff.14. The Import Departme nt buys goods from other coun tries.15. The Export Department sells products to foreign coun tries.Key to Getti ng Ready1.Sales2.Productio n3.IT4.MarketResearch5.Customer Service6.R&D 7丄 ogistics 8.PR9.Market ing 1O.Quality Co ntrol 11.Fi nance12.Purchasi ng 13.HR 14.Import 15. ExportText A 1. Have the students first listen to the recording of thenew words and expressions, and then have them read themaloud and get familiar with their meanin gs. (10 min.)2. Have the students listen to the recording of the text, and readthe text more carefully and do the exercise in“Understanding your reading ” . (25 min.)3. Have the students check their answers with each other andthen ask some students to give their final answer.(10 mi n.)4. Ensure the students have a deep understanding of thetext by explaining the Ianguage points. If time permits,have the stude nts practice using them by compos ing newsenten ces. (25 min.)5. After an in-depth reading of the text, have thestudents work in groups to summarize the secret of Google' scorporate culture. (10 min.)Key to Text A ExerciseLanguage Poi nts Paragraph 11 .in a row连续，接连This is her third win in a row.这是她连续获得的第二次胜利。
In flati on has falle n for the third month in a row. 通货膨胀连续第三个月在下降。
【拓展】row n. 一排，一列，一行We sat in a row at the back of the room. 我们在屋子的后面坐定有时间。
She was take n on as a train ee.她受聘当实习生。
LanguageFocusListe ning script of Step 1 & Step 2Hello, every one. Welcome! I ' m Amy, and I ' m the Pers onnel Man ager. Each of you received a copy of the company organization. Let me show you how the company is orga ni zed.The compa ny is run by the CEO —the Chief Executive Officer, and he is the biggest boss of the compa ny. Our company is divided into six departments, each in the charge of a director who reports to the CEOdirectly. The departments are: HR, Finance, Production, Marketing, Sales and IT. The departme nts are divided further into sub-departme nts, and each sub-departme nt has a man ager, who reports to the departme nt director.First, let ' s look at HR. HRis divided into Personnel and Training. Personnel is responsible for recruitment, salaries, bonuses and so on, and Training looks after our training and developme nt.Then we have Finan ce, whose departme nt director is called the CFO-Chief Finance Officer. Finance is divided into two areas —Accounts and Controlling. Accounts deals with all the financial reports, including the company' sin come and expe nses. And Con trolli ng makes sure everyth ing runs in good order and con diti on.Then let ' s see Production. It is the biggest departme nt and it has four sub-departme nts. The Factory is where our products are manu factured. Purchas ing is responsible for buying new materials and equipment.There' s R&D, which is in charge of testing new products, and there ' s also Logistics, which stores and transports our products.The next department is Marketing. It has three sub-departme nts: Market Research, Advertis ing and PR— Public Relatio ns.Then comes Sales Department. It ' s made up of two parts: Sales and Customer Service.Fin ally, we have IT Departme nt, which looks after allour computers, and makes sure the Internet works well.Key to Step 11. Finance2. Producti on3. Sales4. Trai ning5. Con trolli ng6. Purchas ing7. Logistics 8. Market Research 9. Advertis ing 10.Customer ServiceStep 2 Have the students fill in the blanks firstaccord ing to what they have lear ned about prepositi onsand then listen to the recording to check their answers.Key to Step 21. into2. of3. for4. with5. of6. afterStep 3 Have the students fill in the blanks based on whatthey have lear ned in Step 1 and Step 2, and the n check their answers.Key to Step 31. Pers onnel2. Finan ce, Acco unts3. Product ion. Logistics4. HR, Trai ning5. Sales, Customer ServiceStep 4 Have the students first look at the example prese ntati onand the n write a prese ntati on of their own. Step 5 Have thestudents review the chart in Step 1 and then make a simpleorganization chart for the departmentor school they are study ing in.Skill Focus Liste ning and Speak ingA (5 min.)a. Have the stude nts read each group of words, and geta general idea about the differenee between thesimilar soun ds.b. Play the record ing and have the stude nts read afterit. Expla in the rules if n ecessary.B (25 min.)a. Have the stude nts look at the five pictures and guesswhat departme nt the people are in.b. Liste n to the recordi ng and fill in the bla nks.Liste ning scripts of and Key to Exercise B1. Ask questions, research, and test. It takes me a lot of time toask questions, and research and test new1products, but the results help my company make importantdecisions —what to keep doing, what to 2. improve, what todevelop and what to stop making. (I work in the a. R&DDepartme nt.)2. I ' ma cheerful person and get along well with people.I need to be diplomatic (老练的)in my job. I say goodthings for the image of my compa ny, and I also say somethingnice and sweet to the customers. Somepeople can' t do my jobbecause they get angry easily, but my tip is to smile a lot. I even smile 4.o n the phone. (Iwork in the b. PR Department.)3. I spend a lot of time in the office ——but it ' s not5a real one, it ' s a mobile office! I ' m alwaysning。
