集团公司质量手册

中铁建工集团有限公司管理手册目录 管理手册发布令管理者代表任命书管理体系方针、目标企业简介1 范围2 引用标准3 术语和定义4 管理体系要求4.1 总要求4.2 文件要求4.3 管理手册4.4 文件控制4.5 记录控制4.6 危害因素与环境因素辨识、职业健康安全风险与重要环境因素评价4.7 环境及职业健康安全管理方案4.8 法律与其它要求4.9 应急准备与响应质量、环境、职业健康安全 管 理 手 册【最新资料，WORD 文档，可编辑修改】4.10 协商与沟通5 管理职责5.1 管理承诺5.2 以人为本，关注顾客和相关方的要求5.3 质量、环境、职业健康安全方针5.4 策划5.5 职责、权限和沟通5.6 管理评审6 资源管理6.1 资源提供6.2 人力资源6.3 基础设施6.4 工作环境7 产品实现7.1 产品实现的策划7.2 与顾客有关的过程7.3 设计和开发7.4 采购7.5 生产和服务提供7.6 监视和测量装置的控制8 测量、分析和改进8.1 总则8.2 监视和测量8.3 不符合的控制8.4 数据分析8.5 改进质量、环境和职业健康安全管理手册发布令本手册是依据GB/T19001-2000 idt ISO9001：2000《质量管理体系要求》、GB/T24001-1996《环境管理体系规范》和GB/T28001-2001《职业健康安全管理体系规范》标准制定的，阐述了中铁建工集团有限公司（以下简称“集团公司”）的管理体系方针、目标，识别并规定了本集团公司的质量、环境与职业健康安全管理体系过程，阐述了本集团公司对所有顾客的承诺，遵守法律法规的承诺和持续改进的承诺，是本集团公司管理方面的纲领性文件。

本手册适用于本集团公司建设工程施工的所有过程和产品。

本手册自2004年7月1日起正式实施。

本集团公司所有员工必须遵照执行。

原质量手册、环境与职业健康安全手册同时废止。

〈返回目录〉中铁建工集团有限公司总经理：2004年7月1 日管理者代表任命书现任命集团公司总工程师杨煜同志为中铁建工集团有限公司的管理者代表，代表本人在管理体系中履行如下职责：a. 确保质量、环境与职业健康安全管理体系所需的过程得到建立、实施和保持；b. 向总经理报告管理体系的业绩和改进需求；c. 确保在整个集团公司内提高满足顾客要求的意识和遵守法律法规的意识；d. 就管理体系有关事宜与有关各方联络。

QUALITYMANUALCMP Group Ltd.300 New Huntington Road, Woodbridge, Ontario, Canada L4H 0R4Phone: (905) 850-3999Fax: (905) 850-3040T a b l e o f C o n t e n t sTable of Contents ................................................................................. S ection 010 Company History and Profile................................................................ S ection 020 Quality Policy and Certifications ........................................................... S ection 030 Management Principles ........................................................................ S ection 040 Organization Chart ............................................................................... S ection 050 Process Map ........................................................................................ S ection 060 Manufacturing Capabilities ................................................................... S ection 070 Inspection Equipment ........................................................................... S ection 080 Document Control ................................................................................ S ection 090 Visual Quality ....................................................................................... S ection 100 Lean Manufacturing ............................................................................. S ection 110 Measurements ..................................................................................... S ection 120C o m p a n y H i s t o r y a n d P r o f i l eOriginally founded in 1991, Dock Edge + Inc, began its operations in Concord, Ontario primarily focused on producing residential dock products servicing local dealers and marinas. Initially the company began with the manufacturing of several dock bumper products, dock cleats and cantilevered canopies.The company’s product range and capabilities expanded through the 1990’s with the acquisition of Howell Manufacturing in 1998. This acquisition increased the company’s core competencies to include not only plastic extruding, but also metal fabricating and stamping. This allowed the company to grow the product range to include dock hardware, dock ladders and more specialized dock accessories. As well, it gave the company the ability to penetrate further into the marine commercial markets, but also into the hardware and retail markets both in Canada and the United States.In 2001, the company acquired Rotech Industries which allowed the company to once again expand its’ core competencies to include Roto-molding plastics. This acquisition allowed Dock edge to further expand its’ product offering to include boat fenders, bumpers and sporting goods products. Soon after, the company became a leading manufacturer of specialized and unique marine and dock hardware aftermarket products, offering customers a “one stop shop” option allowing them to consolidate vendors and partner for future growth. As well, with these acquisitions, the company also began to focus on further innovations in new products and categories to offer more comprehensive and innovative product programs. These new innovations included Mooring Whips, solar lights, air cushion bumpers, PWC pylons, and specialty dock accessories. As well, the company focused on designing products for retail merchandising, which was very innovative at the time, and new for the marine industry.With this growth and expansion of products and manufacturing capabilities, the company moved into a new 76,000 sq foot manufacturing and distribution facility in 2011 located in Woodbridge Ontario. With this new state of the art facility, the company was able to increase manufacturing and distribution operations, ensuring that customers throughout the world would be serviced with quality products on time delivery and supporting customer service. Currently the company has manufactured capabilities that include, PVC extruding, Metal Stamping, Metal Fabricating, Roto-Molding, and small product assembly.In 2016, Canada Metal (Pacific) Ltd. acquired a controlling interest in Dock Edge + Inc. The company then amalgamated its’ Howell, and Dolphin divisions and incorporated them under the Dock Edge + Inc. entity. The company has become a part of the Canada Metal (Pacific) products brands.In 2018, Dock Edge + Inc. was amalgamated with Canada Metal (Pacific) Ltd., and registered legally as CMP Group Ltd. and operates as CMP.The company still believes in incorporating only the best available raw materials, while utilizing the latest quality control and manufacturing techniques. The company has built upon its success in the marine industry to expand into other industry segments. The success is best measured by customers throughout the world for whom CMP Group is proud to provide the very highest quality products, service, research and development available in the industry.We are driven by our commitment to continuously improve our products and develop new ones, which we feel are beneficial, reliable and innovative. Our staff is experienced, knowledgeable about our ever expanding product line and dedicated to serving each customer.To deliver the most highly valued products and services thereby ensuring: •Happy Customers• A Business that our people and their communities are proud of•Strong Financial return for our investorsWe are conscientious individuals who are:•Dedicated to timely delivery of defect-free products•Committed to continuous process improvement•Diligent in our efforts to protect the environmentQUALITY MANUALI n t e r p r e t a t i o n o f M a n a g e m e n t P r i n c i p l e s@C M P V Customer satisfaction achieved byapplying the leadership principles inour process of continuous improvement:Systems,Processes,Suppliers.Continuous improvement and customersatisfaction are made possible byempowering our employees.QUALITY MANUALOrganization ChartGeneral ManagerConsultantEng. & MaintenanceMgr.Sales Mgr.Customer Service T/LCustomer Service Rep.Tool & Die MaintenanceSupply Chain Mgr.PurchasingShipping T/L (A Shift)Shipping & Receiving T/L (B Shift)Admini stration Plant Mgr.Plastics Roto & Extruder T/LPackagin g, Whips T/LMetal Sales Metal Works T/LHR/ Office Mgr. Quality & ProcessEngineer DE SalesW/H ManagerMaintena nce Mill wrightInside Sales Coordin atorReceiving T/L (A Shift)Finance ControllerQuality & Process Eng. Mgr.VP Marketing / General CounselP r o c e s s M a pPRIMARY PROCESSESPVC Rotomolding Metal WorksPlastic Production PVC ProfileExtrusionPolypropyleneRotomoldingMetal StampingManual Mig WeldingRobotic Mig WeldingRiveting AssemblyQUALITY MANUALR o t o M o l d i n g C a p a b i l i t i e s Ferry RotoSpeed Fixed Arm Turrent Roto Molding Machine ➢Model number: RS3-1900 Turrent➢Arm type: 3 Straight Fixed Arms, 3 Stations ➢Oven Swing Dimension: 75” or 1905 mm➢Arm weight capacity: 1500 lbs, or 680 kg➢Material: LLDPE, PVC➢Wide range of colors, sizes and two layersMcNeil Akron Fixed Arm Roto Molding Machine➢Model number: 800-64➢Arm type: 3 Straight Fixed Arms, 3 Stations ➢Oven Swing Dimension: 64” or 1625 mm➢Arm weight capacity: 1000 lbs, or 450 kg➢Material： LLDPE，Liquid PVC➢Wide range of colors, sizesFangda 6 Station Independent Arm Roto Molding Machine ➢Model number: FD3-3100➢Arm type: 3 Straight Independent Arms, 6 Stations ➢Oven Swing Dimension: 122” or 3100 mm➢Arm weight capacity: 1800 kg➢Material： LLDPE，Liquid PVC➢Wide range of colors, sizesP l a s t i c P r o f i l e E x t r u s i o n C a p a b i l i t i e sPOLYTRUDER 3.5-24-7 Extruder ➢Model number: 3.5-24-7➢ 3.5" Round Freed Throat➢24:1 L/D Ratio, 18.17:1 Gearbox Ratio➢Motor: 75 HP, 460Volts, 90AMPs ➢Heaters: 32.5KW, 460Volts,70.6AMPs➢ 6 Barrel Zones, 5 Die Zones, POLYTRUDER 1.75-24-7 Co-Extruder ➢Model number: 1.75-24-7➢ 1.75" Round Freed Throat➢24:1 L/D Ratio, 18.17:1 GearboxRatio,➢Motor: 15 HP, 460Volts, 20AMPs➢Heaters：9KW, 460Volts, 19.5AMPs ➢ 3 Barrel Zones, 2 Die Zones,M e t a l W o r k s C a p a b i l i t i e sStamping Presses375 Ton Press➢Capacity: 375 ton➢Bed area 98” x 49”➢Max-Min die height 20”-14”➢Stroke 15”➢➢SPM 24300 Ton Press Komatsu E2W30 ➢Capacity: 330 Ton➢Bed area 94.5” x 47.2”➢Max shut height 23.6”➢Stroke 11.8”➢SPM 20- 40160 Ton Press AIDA➢Capacity: 165 ton➢Bed area 48” x 24”➢Max-Min die height 13.75”-10”➢Stroke 6”➢➢SPM 40-75121 Ton Press Seyi Mark-2-121-W ➢Capacity: 121 Ton➢Bed area 74” x 26.8”➢Max-Min die heig ht 13.7”-10.2”➢Stroke 4.3”➢SPM 45-9088 Ton Press Seyi Mark 88-W➢Capacity: 88 Ton➢Bed area 41.3” x 23.6”➢Max-Min die height 11.8”-8.7”➢Stroke 3.9”➢➢SPM 50-100ABB IRB1400 S4C Robotic Welder+ FLEXARC 500C Welding Cell ➢ 6 Axes with H-Reach 1440mm➢BInzel torch will weave welds, Wire Feeder dia 0.035”, and also dia 0.045”➢Performance: max TCP velocity 2.1 m/s➢Repeatability: ± 0.05mm➢Miller Autoinvision II (60 amp) with MIG or Pulse mode➢180 degrees turn table, 2 work tables for continuous high-speed production ➢Application: Mig WeldingSOCO DB38NC CNC Tube Bending Machine➢Bending Die Capacity: up to dia 1.5” tube x 0.078” wall➢Hydraulic pressure: up to 140 kg/cm^2➢Accuracy: within +/- 0.15 degree per bend➢Bending speed: Max 100 degrees per second➢Max bending angle: 190degree➢Bending Radius: 25 mm – 180 mm➢Can bend multiple tubes simultaneouslyAutomatic Rivet Machines ➢ 1 / 4” R ivet Machine➢ 3 /16” Rivet Machine ➢ 3 / 8” Rivet MachineI n s p e c t i o n E q u i p m e n t Mitutoyo PH-305 Optical Profile Projector:Various Inspection and Test Equipment:More than 60+ IDs calibrated and traceable to National & International StandardsCalipersMicrometersHeight GaugesPin Gauges (Thread and Plain)Gauge BlocksHardness TesterCustomized Life Ring Buoyance TestingCustomized On-site Inspection Work StationsD o c u m e n t C o n t r o lWith its proven performance in manual, networked, and hybrid systems the Document Distribution Log (DDL) provides links to most documents used at CMPV.Within its evolving multiple tabs the DDL provides links to or information about more than 1,000 documents, including the ones required by the ISO 9001 StandardQuality System Reference Table:ISO 9001CMP Group Vaughan Quality Management System11 Scope Quality Manual Section 02044.1 Understanding the organization and itscontext Quality Manual Section 020 Company History and Profile SOP QA.048 Quality Management System-Reference SWOT matrix in DDL4.2 Understanding the needs andexpectations of interested parties4.3 Determining the scope of the qualitymanagement system4.4 Quality management system and itsprocesses55.1 Leadership and commitment Quality Manual Section 040 5.2 Policy Quality Manual Section 0305.3 Organizational roles, responsibilities andauthorities Quality Manual Section 050Job Descriptions and Personnel Roles- Reference Document Distribution Log (DDL)66.1 Actions to address risks andopportunities SOP QA.048 Quality Management System FP.059 Continuous Improvement Log- Reference SWOT Metrix in DDL6.2 Quality objectives and planning to achievethem Quality Manual Section 030SOP QA.048 Quality Management SystemSOP QA.072 Quality Objectives / Metrics Procedure6.3 Planning of changes SOP PG.064 Continuous ImprovementSOP QA.048 Quality Management SystemFP.059 Continuous Improvement Log77.1 Resources (Title Only)7.1.1 General Quality Manual Section 050, 070,080SOP QA.048 Quality Management System, section 57.1.2 People Employee ManualSOP AA.038 Authorization to Hire7.1.3 Infrastructure Quality Manual Section 060 & 070Various SOP’s for Preventive Maintenance- Reference Document Distribution Log (DDL)7.1.4 Environment for the operation of processes Safety Program Manual7.1.5 Monitoring and measuring resources Quality Manual Section 080SOP QA.030 Inspection Equipment Calibration/VerificationVarious SOP’s for Inspection Equipment Operating Instructions- Reference Document Distribution Log (DDL)7.1.6 Organizational knowledge Document Distribution Log (DDL)7.2 Competence Employee ManualJob Descriptions and Personnel Roles- Reference Document Distribution Log (DDL)7.3 Awareness Employee ManualISO NewsletterJob Descriptions and Personnel Roles- Reference Document Distribution Log (DDL)7.4 Communication DE+ NewsletterTown Hall MeetingISO Newsletter, FQ.102 Quality Alert7.5 Documented information Quality Manual Section 090SOP QA.016 Document ControlSOP QA.043 Quality RecordsForm FQ.007 Document Distribution LogISO 9001CMP Group Vaughan Quality Management System8 8.1Operational planning and controlQuality Manual Section 060 & 100 SOP PG.001 Engineering Master SOP PG.002 Work Order / Traveler SOP PG.063 Sample Run Process Form FQ.050 PPAP Log8.2Requirements for products andservicesSOP AA.003 Customer Return Goods SOP AA.004 Contract Review SOP AA.005 Sales Order ProcessForm FA.006 Special Tender Contract Review Checklist8.3 Design and development of products and services (Title only) 8.3.1 General SOP QA.070 New Product/Project LaunchForm FQ.065 Product Development Log8.3.2 Design and development planning Form FA.057 Business CaseForm FA.006 Special Tender Contract Review Checklist Form FA.051 Design Requirements Sheet8.3.3 Design and development inputs Form FA.051 Design Requirements Sheet 8.3.4 Design and development controls Form FQ.094 Engineering Drawing Register LogForm FQ.052 DCR & TransmittalSOP QA.037 Production Part Approval Process - PPAP8.3.5 Design and development outputs SOP QA.037 PPAPSOP PG.063 Sample Run Process- Various Initial Sample Inspection Report8.3.6 Design and development changes SOP QA.069 Document Change RequestForm FQ.052 DCR & Transmittal Log8.4Control of externally providedprocesses, products and servicesSOP AA.009 Supplier Assessment Questionnaire SOP AA.015 Approved Supplier Status SOP AA.022 Purchasing of Contractor Services SOP AA.028 Purchase Order8.5 Production and service provision (Title Only) 8.5.1Control of production and service provision Quality Manual Section 060 & 070 SOP PG.002 Work Order / TravelerSOP PG.024 Die Set-upSOP PG.063 Sample Run ProcessVarious SOP’s for Operating Instructions & PreventiveMaintenance - Reference Document Distribution Log (DDL)8.5.2 Identification and traceability SOP QA.014 Product Identification & Traceability 8.5.3 Property belonging to customers or external providers SOP QA.047 Control of Customer Property 8.5.4 Preservation SOP PG.015 Handling, Storage, Packaging, Preservation, Delivery 8.5.5 Post-delivery activities SOP AA.003 Customer Returned GoodsForm FA.043 Return Authorization Log (RANUMS)SOP QA.072 Quality Objectives / Metrics Procedure (Credits Report)8.5.6 Control of changes SOP QA.069 Document Change RequestForm FQ.052 Document Change Request & Transmittal Log Form FQ.050 PPAP Log 8.6Release of products and servicesQuality Manual Section 080 SOP QA.005 Receiving InspectionForm FQ.005 Material Test Results Log- Various receiving inspection check sheets with acceptance criteria - Various product test reports with acceptance criteria- Various product inspection check sheets with acceptance criteria8.7Control of nonconforming outputs SOP AA.056 Quarantine AreaSOP QA.004 Hold TagSOP QA.025 Concession RequestForm FQ.039 Concession Request LogForm FA.043 Return Authorization Log (RANUMS)ISO 9001 CMP Group VaughanQuality Management System99.1 Monitoring, measurement, analysis and evaluation (Title Only)9.1.1 General Quality Manual Section 120SOP QA.072 Quality Objectives / Metrics Procedure 9.1.2 Customer satisfaction SOP AA.033 Customer Satisfaction MeasurementCustomer Satisfaction Survey9.1.3 Analysis and evaluation SOP QA.048 Quality Management SystemSOP QA.072 Quality Objectives / Metrics Procedure 9.2 Internal audit SOP QA.017 Quality AuditsForm FQ.016 Internal Quality Audit PlanForm FQ.018 Internal Audit Checklist & Report- Reference Internal Audit Reports & Checklists inFQ.007 DDL9.3 Management review SOP QA.048 Quality Management SystemSOP QA.072 Quality Objectives / Metrics Procedure- Reference MRM reports and meeting minutes in DDL 1010.1 General Quality Manual Section 040SOP QA.048 Quality Management SystemSOP QA.072 Quality Objectives / Metrics ProcedureSOP PG.064 Continuous Improvement10.2 Nonconformity and corrective action SOP QA.003 Quality ReportFQ.004 Quality Report LogSOP PG.007 Die Maintenance RecordsForm FP.099 Die Repair Request Form10.3 Continual Improvement Quality Manual Section 040SOP QA.048 Quality Management SystemSOP QA.072 Quality Objectives / Metrics ProcedureSOP PG.064 Continuous ImprovementFP.059 Continuous Improvement Log- Reference Kaizen projects in DDLL e a n M a n u f a c t u r i n gLean Manufacturing principlesare employed through shorteningthe process flow by eliminating wastes:Over production,Excess InventoryUnnecessary transportor conveyanceWaitingOver processingDefectsUnnecessary movementUnder utilized resourcesVarious Lean Tools are customized to support each unique process.Among them the following are the most common:5S Principles & Visual ManagementStable & Standardized ProcessLeveled Production SchedulingContinuous flow (or eliminate batch production flow)Takt time planningQuick Changeover (SMED)Process built-in Quality ControlKaizen or Continuous Improvement on Safety, Quality, Cost and Delivery Training & Team WorkM e a s u r e m e n t s C C u u s s t t o o m m e e r r S S a a t t i i s s f f a a c c t t i i o o n nRecognition for quality, service and supports from one of our U.S. customers.Recognition by “Boating Industry Magazine” as one of fast growing companies in Canada for marine product business .C C o o n n t t r r i i b b u u t t i i o o n n t t o o C C o o m m m m u u n n i i t t i i e e s sC e r t i f i c a t e s。

TEDA GROUP 文件编号:泰达/质量手册－2004生效日期: 2009/04/01 ISO 9001: 2000 质量手册第 1 页共 58 页页码1/10.0 质量手册目录TEDA GROUP 文件编号:泰达/质量手册－2004生效日期: 2009/04/01ISO 9001: 2000 质量手册第 2 页共 58 页页码1/10.1 质量手册发布令本质量手册依据GB/T19001-2000 idt ISO9001:2000《质量管理体系要求》，结合公司实际情况编写。

本质量手册阐明了公司的质量方针和质量目标，是描述公司质量管理体系的纲领性文件，是公司实施房地产开发质量管理活动、实现质量方针和质量目标的规章和准则。

现予以批准发布，自2004年6月16日起实施。

公司所属各部门和全体员工务必认真学习，深入领会，切实贯彻执行。

天津泰达集团有限公司总经理：孟群图为二〇〇四年九月廿一日通过英国劳氏质量认证有限公司之《认证证书》TEDA GROUP 文件编号:泰达/质量手册－2004生效日期: 2009/04/01ISO 9001: 2000 质量手册第 3 页共 58 页页码1/10.2 管理者代表任命书兹任命徐子华先生为天津泰达集团有限公司房地产的开发和销售质量管理活动的管理者代表，具有以下方面的职责和权限：1确保按照GB/T19001-2000 idt ISO9001：2000标准建立、实施并保持质量管理体系。

2随时向总经理报告质量管理体系的运行情况，包括改进的需求。

3提高公司全体员工满足顾客要求的意识。

4负责或授权房地产事业部对质量手册内容进行解释。

5负责质量管理体系有关事宜的对外联络工作。

天津泰达集团有限公司总经理：孟群TEDA GROUP 文件编号:泰达/质量手册－2004生效日期: 2009/04/01ISO 9001: 2000 质量手册第 4 页共 58 页页码1/20.3 质量手册管理1 质量手册的编制和批准1.1文件编写在管理者代表的领导下，公司组成质量管理体系文件编写小组(以下简称编写小组)，负责编写质量管理体系文件草案。

0.1 批准页1、本《质量手册》适用于宏志管理（中国）集团制造和推行冶金、铸造过程中对液态金属进行在线测量分析的传感器、取样器及仪表系统，并提供相关服务。

2、宏志管理（中国）集团包括下列两个公司：1）上海宏志管理有限公司(Hongzhi Management Shanghai)2）宏志管理（沈阳）有限公司（Hongzhi Management Shenyang）3、本《质量手册》以ISO9001:2000标准为基础，描述了公司质量管理体系的核心要素及相互关系，并提供相关查询的途径。

详细的支持性文件是质量管理体系程序文件以及相关的管理文件和作业指导书。

4、本《质量手册》由质量管理体系管理者代表制定并审核，经总经理批准。

是公司的最高质量法规，是对外证实公司质量保证能力的质量文件。

自批准颁布之日起正式生效，全体员工必须遵照执行。

制定：日期： 2007.07.12批准：日期： 2007.07.260.2 目录0．1 批准页0．2 目录0．3 管理者代表任命书0．4 前言1 质量手册的管理2 引用标准3 组织机构图、质量职责分配表、质量管理系统图3．1 组织机构图3．2 质量职责分配表3．3 质量管理系统图4 质量管理体系4．1 总要求4．2 文件要求5 管理职责5．1 管理承诺5．2 以顾客为关注焦点5．3 质量方针5．4 策划5．5 职责权限与沟通5．6 管理评审6 资源管理6．1 资源提供6．2 人力资源6．3 基础设施6．4 工作环境7 产品实现7．1 产品实现的策划7．2 与顾客有关的过程7．3 设计和开发7．4 采购7．5 生产和服务提供7．6 监视和测量装臵控制8 测量分析和改进8．1 总则8．2 监视和测量8.2.1 顾客满意8.2.2 内部审核8.2.3 过程的监视和测量8.2.4 产品的监视和测量8．3 不合格品的控制8．4 数据分析8．5 改进9 附录9．1 质量管理体系程序文件目录9．2 质量手册修改记录0.3 管理者代表任命书兹任命质量部经理俞虹为质量管理体系管理者代表，其职责是：1、负责组织建立、实施和保持公司的质量管理体系，确定所需的过程。