文秘英语教学课件:Unit Six Meetings
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课题:Unit 6 Complaints and Apologies教学目的:1.The students will be able to deal with complaint in business.2.The students will be able to learn some new words and use them correctly.重点难点:1. Learn some new words: block stripe crack critical revamp2. Learn some useful expressions:①What is your hurry?②I am sorry bust in on you like this, but I’m really upset.③What on earth has happened to trouble you so?④Our clients are very critical on quality.⑤Our clients want a replacement.⑥It sounds like a reasonable solution.教学时数:2课时第3-4课时总第11-12 课时Teaching Steps:Ⅰ. Review1.Go over the new words together.2.Go over the dialogue together.Ⅱ. Lead inT: When you work in a company in the future, you may meet some client who complain about your service or business matter. So we must learn how to deal with complaint.Today we are going to learn a dialogue about how to deal with complaintⅢ. Presentation1.T: First, let’s learn some new words.1)block [blɒk] n. 块a block of stone 一块石头eg. Every block of stone is different.2)stripe [straɪp] n. 条纹eg. This block of stone is different in color and stripe.3)crack [kræk] n. 裂缝eg. There are some cracks on the stone.4) critical ['krɪtɪkl] adj. 挑剔的be critical on/ about / of sth 对。
从秘书服装、宴会的饮酒常识、介绍的先后顺序,到安排商业午餐、名片的收受、WhiteTie与BlackTie的区别,均有详细的文字介绍。
Unit 6 Unit Six Conferences and ExhibitionsSecretary English从秘书服装、宴会的饮酒常识、介绍的先后顺序,到安排商业午餐、名片的收受、WhiteTie与BlackTie的区别,均有详细的文字介绍。
Objectives To grasp the words and expressions in this unit. To practice the situational dialogues skillfully. To be able to write notifications, agendas andminutes according to the given information.To know some cultural background knowledgeabout international exhibition.从秘书服装、宴会的饮酒常识、介绍的先后顺序,到安排商业午餐、名片的收受、WhiteTie与BlackTie的区别,均有详细的文字介绍。
Contents Ⅰ. Lead-inⅡ. Language Points Ⅲ. Classroom ActivitiesⅣ. Practical WritingⅤ. Exercises Ⅵ. Key to Exercises Ⅶ. Assignments从秘书服装、宴会的饮酒常识、介绍的先后顺序,到安排商业午餐、名片的收受、WhiteTie与BlackTie的区别,均有详细的文字介绍。
Ⅰ. Lead-inA business conference is formal, especially when itis a meeting between people from separate companies. Formal introductions and exchange of business cards are usually done at the beginning of the meeting. Usually a secretary should organize it well and keeps the pace of the meeting and makes the meeting as efficient as possible.从秘书服装、宴会的饮酒常识、介绍的先后顺序,到安排商业午餐、名片的收受、WhiteTie与BlackTie的区别,均有详细的文字介绍。