Unit Four Public文秘英语课件

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5. If the person being visited is not available, you may _____.
A. can ask the visitor to wait and offer them something to drink and read
B. write the visitor’s details on a piece of paper which is visible enough for the reader to see
Unit Four Public Relations
Unit Goals Words and Expressions Comprehension of the Text Exercises Practical Writing
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relevant [‘rɛləvənt] a. 有关的 professionally [prə’fɛʃənəlɪ] ad. 专业地，内 行地 brochure [bro’ʃʊr] n. 小册子，手册 refer [rɪ’fɚ] vt. 送交 incompetent [ɪn’kɑmpɪtənt] a. 无能力的 pamphlet [‘pæmflɪt] n. 小册子 assistance [ə’sɪstəns] n. 帮助，援助
A. excellent communication skills B. a good reputation C. organizing abilities D. applying the business etiquette properly
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3. The visitors will form the first impression based on _____.
C. assure the visitor that the message will get to the right person
D. All of the above.
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ቤተ መጻሕፍቲ ባይዱ
Notes to the Text
1. It is important that the public thinks about you in a positive way because all organizations need to be trusted and supported by their target group and members. 重要的是让公众以积极的方式考量你们，因为 所有的公司都要得到他们服务对象和全体成员 的信任和支持。
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本句中it是形式主语，句型“it is important that…”中that引导的是主语从句。类似的句型还 有it is necessary that…，it is difficult that…等。 请看下例：
It is necessary that everyone in the meeting should be there on time. 所有与会成员都要准时到达， 这点很有必要。
4. What should a secretary do if the visitors don’t come for appointments with other staff?
A. Give them a cup of coffee to relax. B. Give them information brochures. C. Tell them to come another day. D. Let them alone.
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target group 服务对象 be equipped with 配备，装备 press conference 新闻发布会，记者招待会 build a good public relations 建立良好的公 共关系
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front office 前厅办公室 be aware of 注意 there and then 当场，立即 assist sb. in 帮助某人 differ from 与……不同
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2. A good secretary concerning foreign affairs must be equipped with such knowledge and he also should have excellent communication skills, both inside and outside an organization. 本句中的concerning是介词，意为“与……有 关”， secretary concerning foreign affairs 意 为“涉外秘书”。请看下例：
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Comprehension of the Text
Read the text carefully, and choose the best answer for each of the following.
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1. People who use your services will expect you to be _____.
A. helpful B. friendly C. efficient and professional D. all of the above
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2. As a secretary, you should have the following abilities EXCEPT _____.
A. the secretary’s ability B. the location of your organization C. the front office of your organization D. the person they are going to meet
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