ISO9001-2008质量手册(中英文)

IRIS质量手册目录Table of contents1.0 引言Introduction2.0 适用范围及引用文件 Applicable scope, Reference documents3.0 质量手册介绍 Introduction to the quality manual4.0 质量管理体系要求 Quality management system requirements5.0 管理职责 Management responsibility6.0 资源管理 Resources management7.0 产品实现Product realization8.0 测量、分析和改进 Measurement, analysis and improvement 附录1.1 公司简介 Company introduction2.1 适用范围Applicable scope本质量手册适用于DXC。

This Quality Manual is applicable to DXC.公司的质量管理手册覆盖IRIS标准除信号以外的所有要求，信号的设计由客户自行负责，软件公司无设计，但对供应商提供产品有验证/确认活动，所以公司的IRIS管理体系删减并排除了7.3.8设计批准中的信号要求。

DXC quality management system covers all elements except signal related requirements, the design responsibility of signal is customer, the design responsibility of software is supplier, DXC has responsibility to verify/validate supplied software product. So DXC IRIS management excluded signal related clause 7.3.8.公司IRIS体系认证范围：轨道运输牵引与控制设备的研发、设计、制造、销售、相关的技术支持、协助及售后服务The certification scope of this IRIS management system: Development, design, manufacturing, sales, related technical support, assistant and services of the Rail transportation traction and control equipment.2.2 本手册引用了下列文件中的条款以说明质量管理体系的原则和程序：The clauses in following standards are quoted to define the policy andprocedure of quality management system.ISO 9001:2008《质量管理体系――要求》ISO 9001:2008 Quality Management System-RequirementsISO9000: 2005 《质量管理体系—基础和术语》ISO9000: 2005 Quality Management System—Fundamentals and Vocabulary《国际铁路行业标准》02版International Railway Industry Standard version 02ISO 14001:2004《环境管理体系――要求及使用指南》ISO 14001:2004 Environmental Management Systems - RequirementsISO 18001:2007《职业健康和安全管理体系–要求》ISO 18001:2007《Occupational Health & Safety Mgmt. System –Requirements》EN 50126 《The specification and demonstration of Reliability, Availability, Maintainability and Safety (RAMS)》3.1 概述 General introduction本手册根据《国际铁路行业标准》02版要求结合本公司实际情况编制，并符合客户和有关法律、法规和各项政策规定。

Ningbo XXX Material TechnologyCo.,LtdISO9001:2015 Quality ManualRevision [A/0] - [2018/3/1](c) [Copyright Year Of 2018] [Ningbo XXX Material Technology Co.,Ltd]; all rights reserved. This document may contain proprietary information and may only be released to third parties with approval of management. Document is uncontrolled unless otherwise marked; uncontrolled documents are not subject to update notification.Revision [A/0] - [2018/3/1]Page 1 of 19TABLE OF CONTENTS0.0 Revision History and Approval ...................................................................................................................... 3 1.0 Welcome to Ningbo XXX Material Technology Co.,Ltd ................................................................................ 4 2.0 XXX Material: Who We Are ........................................................................................................................... 4 2.1 Determining Our Strategic Direction ......................................................................................................... 4 2.2 Scope of the Management System ........................................................................................................... 4 2.2.1 Scope Statement ............................................................................................................................... 4 2.2.2 Facilities Within the Scope ................................................................................................................ 4 2.2.3 Permissible Exclusions ..................................................................................................................... 5 2.2.4 Scope of the ISO9001:2015 Quality Manual ..................................................................................... 5 3.0 Quality Policy................................................................................................................................................. 5 4.0 Management System Structure and Controls ............................................................................................... 5 4.1 Process Approach .................................................................................................................................... 5 4.1.1 Process Identification ........................................................................................................................ 5 4.1.2 Process Controls & Objectives .......................................................................................................... 6 4.1.3 Outsourced Processes ...................................................................................................................... 7 4.2 Documentation & Records ....................................................................................................................... 7 4.2.1 General .............................................................................................................................................. 7 4.2.2 Control of Documents ....................................................................................................................... 7 4.2.3 Control of Records ............................................................................................................................ 7 4.3 Change Management ................................................................................................................................ 8 4.4 Risks and Opportunities ............................................................................................................................ 8 5.0 Management & Leadership ........................................................................................................................... 8 5.1 Management Leadership and Commitment .............................................................................................. 8 5.2 Customer Focus ........................................................................................................................................ 9 5.3 Quality Policy ............................................................................................................................................. 9 5.4 Organizational Roles Responsibilities & Authorities ................................................................................. 9 5.5 Internal Communication ............................................................................................................................ 9 5.6 Management Review .............................................................................................................................. 10 6.0 Resources ................................................................................................................................................... 10 6.1 Provision of Resources ........................................................................................................................... 10 6.2 Human Resources .................................................................................................................................. 10 6.3 Infrastructure ........................................................................................................................................... 11 6.4 Work Environment ................................................................................................................................... 11 6.5 Organizational Knowledge ...................................................................................................................... 11 7.0 Operation ..................................................................................................................................................... 11 7.1 Operational Planning and Control ........................................................................................................... 12 7.2 Customer-Related Activities .................................................................................................................... 12 7.2.1 Capture of Customer Requirements ............................................................................................... 12 7.2.2 Review of Customer Requirements ................................................................................................ 12 7.2.3 Customer Communication ............................................................................................................... 12 7.3 Design and Development ........................................................................................................................ 13 7.4 Purchasing .............................................................................................................................................. 13 7.5 Provision of [Production of adhesive tape] .............................................................................................. 13 7.5.1 Control of Provision of [Production of adhesive tape] ..................................................................... 13 7.5.2 Identification and Traceability .......................................................................................................... 14 7.5.3 Property Belonging to Third Parties ................................................................................................ 14 7.5.4 Preservation .................................................................................................................................... 14 7.5.5 Post-Delivery Activities .................................................................................................................... 14 7.5.6 Process Change Control ................................................................................................................. 15 7.5.7 Measurement and Release of [Production of adhesive tape] ......................................................... 15 7.5.8 Control of Nonconforming Outputs .. (15)Revision [A/0] - [2018/3/1]Page 2 of 198.0 Improvement ............................................................................................................................................... 15 8.1 General .................................................................................................................................................... 15 8.2 Customer Satisfaction ............................................................................................................................. 15 8.3 Internal Audit ........................................................................................................................................... 16 8.4 Corrective and Preventive Action ............................................................................................................ 16 Appendix A: Overall Process Sequence & Interaction ........................................................................................ 17 Appendix B: ISO 9001:2015 Cross Reference . (18)Revision [A/0] - [2018/3/1] 0.0 Revision History and ApprovalRev. Nature of changes Approval DateA/0 Original release. XXX 2018/3/1Page 3 of 19Revision [A/0] - [2018/3/1] 1.0 Welcome to Ningbo XXX Material Technology Co.,LtdNingbo XXX Material Technology Co., Ltd. Was established in 2000, with the UAE businessmen to build the joint venture company; 2004 Ming Shan founded Nissin special adhesive tape and adhesive tape company; 2008 due to the strategic adjustment of 3 company merger and reorganization, the establishment of Ningbo letter mountains adhesive products Manufacturing Co., Ltd..PVC insulation tape is one of China’s national standard drafting unit, the field of adhesive products governing unit of China, Ningbo, adhesives and related products Industry Association, honorary president of the unit.We produce more than 1000 varieties of products of 11 categories. The annual throughput more than 100,000,000 square of the adhesive and 10,000 ton of the adhesive.Our company located in Ningbo which the city of the east China sea, beside 500 kilometers of shanghai, 20 kilometers from Ningbo list airport and 50 kilograms of the Ningbo seaport. The transport is very convenient (Easy to ship to everywhere on the world).2.0 XXX Material: Who We Are2.1 Determining Our Strategic DirectionXXX Material has reviewed and analyzed key aspects of itself and its stakeholders to determine the strategic direction of the company. This involves:∙Understanding our core products and services, and scope of management system (see 2.2 below).∙Identifying “interested parties” (stakeholders) who receive our [Production of adhesive tape], or who may be impacted by them, or those parties who may otherwise have a significant interest in our company. These parties are identified in the document [Requirements and expectations list of interested parties].∙Understanding internal and external issues that are of concern to XXX Material and its interested parties; also identified in the document [Requirements and expectations list of interested parties]. Many such issues are identified through an analysis of risks facing either XXX Material or the interested parties. Such issues are monitored and updated as appropriate, and discussed as part of management reviews.This information is then used by senior management to determine the company’s strategic direction. This is defined in records of management review, and periodically updated as conditions and situations change.2.2 Scope of the Management System2.2.1 Scope StatementBased on an analysis of the above issues of concern, interests of stakeholders, and in consideration of its products and services, XXX Material has determined the scope of the management system as follows:Production of adhesive tapePage 4 of 19Revision [A/0] - [2018/3/1]Page 5 of 192.2.2 Facilities Within the ScopeThe quality system applies to all processes, activities and employees within the company. The facility is located at: Factory Add ：XXX Tel ：XXX Fax ：XXX XXX XXX2.2.3 Permissible ExclusionsThe following clauses of ISO 9001 were determined to be not applicable to XXX Material.∙ 8.3 Design and development of products and services 2.2.4Scope of the ISO9001：2015 Quality ManualThis manual is prepared for the purpose of defining the company’s interpretations of the ISO 9001:2015 international standard, as well as to demonstrate how the company complies with that standard.This manual does not follow the numbering structure of ISO 9001. Instead, Appendix B presents a cross reference between the sections of this manual and the clauses of ISO 9001:2015.This manual presents “Notes” which are used to define how XXX Material has tailored its management system to suit its purposes. These are intended to clarify implementation approaches and interpretations for concepts which are not otherwise clearly defined in ISO 9001:2015. Notes appear in italics, with gray background.Where subordinate or supporting documentation is reference in this manual, these are indicated by bold italics .∙ Quality PolicyThe Quality Policy of XXX Material is as follows:Quality first, customer satisfaction;Scientific management, continuous improvement. ∙ Management SystemStructure and Controls 4.1Process Approach4.1.1 Process IdentificationXXX Material has adopted a process approach for its management system. By identifying thetop-level processes within the company, and then managing each of these discretely, this reduces the potential for nonconforming [Production of adhesive tape] discovered during final processes or after delivery. Instead, nonconformities and risks are identified in real time, by actions taken within each of the top-level processes.Note: not all activities are considered “processes” – the term “process” in this context indicates the activity has been elevated to a higher level of control and management oversight.The controls indicated herein are applicable only to the top-level processes identified.。

ISO9001 Quality Manual (English Version)1. IntroductionThe ISO9001 Quality Manual serves as a primary document that outlines the quality management system (QMS) followed by the organization. It provides guidelines and procedures for achieving and mntning the desired quality standards set by the International Organization for Standardization (ISO). This manual acts as a reference document for employees, customers, audit teams, and other stakeholders to ensure consistent adherence to quality processes.2. ScopeThe scope of this QMS covers all aspects of the organization’s activities, including design, development, production, and service delivery. It includes all departments, functions, and levels within theorganization, ensuring that quality is consistently mntned across the company.3. Document ControlThe organization is committed to mntning an efficient document control system to ensure the validity, accessibility, and integrity of all quality-related documents. This system includes procedures for document creation, revision, approval, distribution, and archival. This document control system ensures that the most current version of relevant documents is readily avlable to all employees.4. Quality PolicyThe organization’s quality policy reflects its commitment to deliver products and services that meet or exceed customer expectations. The quality policy statement emphasizes the organization’s dedication to continuous improvement and compliance with all applicable legal andregulatory requirements. The policy acts as a framework for establishing and reviewing quality objectives to drive long-term success.5. Organizational StructureThe organization is structured in a way that supports effective quality management. Clear lines of responsibility and authority are defined to ensure accountability at all levels. The organizational structure fosters collaboration, communication, and coordination among departments to achieve quality objectives.6. Risk ManagementThe organization recognizes the importance of identifying, assessing, and managing risks that could impact the quality of its products and services. A systematic approach is adopted to analyze potential risks, develop mitigation strategies, and monitor risk levels to proactively address any potential quality issues.7. Resource ManagementThe organization ensures that adequate resources, both human and physical, are allocated to support the implementation and mntenance of the QMS. This includes trning employees to improve their knowledge and skills, providing necessary infrastructure and equipment, and fostering a favorable work environment that promotes quality.8. Product RealizationThe organization follows a well-defined process to ensure consistent quality during the realization of its products and services. This process includes product design, development, sourcing of materials, production, testing, and delivery. Regular quality checks and audits are conducted at each stage to ensure conformity to specifications and standards.9. Measurement, Analysis, and ImprovementThe organization emphasizes the importance of measuring and analyzing performance to drive continuous improvement. Keyperformance indicators (KPIs) are established and monitored to evaluate the effectiveness of the QMS. Non-conformities and customer feedback are analyzed to identify areas of improvement and implement corrective actions to enhance quality.10. Internal AuditsRegular internal audits are conducted to assess the effectiveness of the QMS and ensure compliance with ISO9001 standards. Trned auditors review processes, procedures, and records to identify any gaps or non-compliance. Audit findings are documented, and appropriate corrective actions are initiated to address any identified issues.11. Management ReviewTop management conducts regular management reviews to evaluate the performance of the QMS. These reviews provide an opportunity to assess the suitability, adequacy, and effectiveness of the QMS, as well as to identify opportunities for improvement. Management reviewmeetings play a crucial role in decision-making and setting future quality objectives.12. Continual ImprovementThe organization is committed to continually improving its QMS to enhance customer satisfaction and meet evolving market demands. Lessons learned from internal audits, customer feedback, and performance analysis are used to identify areas for improvement. Process enhancements, employee trning, and innovation are encouraged to ensure the organization remns at the forefront of quality management.ConclusionThis ISO9001 Quality Manual outlines the organization’s commitment to quality and provides a comprehensive guide for implementing and mntning a robust QMS. The document emphasizes the importance of continuous improvement, risk management, andresource allocation to achieve the desired quality standards. By adhering to the principles outlined in this manual, the organization can consistently deliver products and services that meet customer expectations and drive long-term success.Note: This ISO9001 Quality Manual is not intended to be a standalone document. It should be used in conjunction with other relevant procedures and work instructions to ensure the effective implementation of the QMS.。

g) 公司根据产品需求，确定当产品需要时对通信系统的线路版组装、货运实行外包，并在7.4章规定了对外包过程的控制要求。

上述各项要求是公司建立质量管理体系总的要求，公司在涉及体系调整和生产过程策划时，均应满足上述要求。

并通过对体系文件有效地管理实现对体系过程的管理。

4.2文件要求4.2.1总则公司根据管理需求和体系要求确定了文件范围，其文件类别包括：a)形成文件的质量方针和质量目标。

b)质量手册。

c) GB/T19000—2008 idt ISO9000：2008标准要求和公司管理需要的程序文件。

d) 公司为确保过程的有效所建立的有关策划、运行、控制和管理所需的文件。

e) GB/T19000—2008 idt ISO9000：2008标准要求和公司管理的各种记录。

公司的文件采用各种需要的媒体形式。

人力资源部是文件控制的责任部门，负责文件资料管理。

本公司根据ISO9001标准要求和产品特点，编制《设计和开发控制程序》，对设计和开发的全过程进行控制，确保产品能满足顾客的需求和期望及有关法律、法规要求。

7.4 采购7.4.1、合格供方评定公司实施采购的对象为：综合业务交叉复用设备、DTU、FTU、故障定位系统等原辅料；公司对提供以上产品的供方进行评价和选择，把合格的供方作为供货来源，确保采购产品符合质量的要求。

经评定合格的供方列入合格供方名册，新指定的供方应按同样要求进行评价。

采购部负责对供方通过对供方提供物资的质量、价格、供货期等进行评价，凡近一年来质量、价格、交付均能满足合同要求的供方，均可以列入“合格供方名册”。

采购部应记录评价的过程、结果，并负责在合格供方处实施采购。

对评定的合格供方，采购部应建立“合格供方名册”，实施动态管理（即年度确认或复评，不合格的供方应从“合格供方名册”中删除。

）7.4.2、采购信息采购信息应正确表达采购要求，是采购产品控制的重要内容。

为保证采购产品符合质量要求，采购部应在采购合同或采购定单中对采购产品的要求做出具体的规定（适时应在口头合同中予以明确表述），并经部门领导审批，适当时包括：a)数量要求、技术标准、验收条件、违约责任等相关内容；。

ISO9001质量手册(2008最新版)简介ISO9001是国际标准化组织制定的一套质量管理体系标准，旨在帮助组织提高产品和服务质量，并持续改进其质量管理体系。

ISO9001质量手册则是为了满足ISO9001标准要求而编制的一份质量管理文件，是公司质量管理体系的核心文件。

本文档将介绍ISO9001质量手册的编制要求和内容，以及手册的实施和改进过程。

编制要求根据ISO9001标准要求，ISO9001质量手册应具备以下要求：1. 内容包含ISO9001质量手册应包含以下内容：•对组织质量方针的描述。

•对组织质量目标的表述。

•对全面运用质量管理体系要求的概述。

•对质量管理体系的适用范围的认可。

•对审核员应遵照的约定。

2. 文件类型ISO9001质量手册应为书面文件，同时需要包含电子文件备份。

3. 更新要求ISO9001质量手册应根据组织的需要和改进过程进行不断更新，每次更新需标识版本号和发行日期。

更新需按照质量管理体系文件变更程序进行。

内容要求ISO9001质量手册的内容应该涵盖以下内容：1. 组织质量方针的描述说明组织对质量的重视程度，以及如何在质量管理体系中发挥作用。

2. 组织质量目标的表述明确组织在质量管理体系中的目标和目标达成的时间和方法。

3. 全面运用质量管理体系要求的概述对于组织的质量管理体系的实施，目标、过程、资源的分配和控制等内容概述。

4. 质量管理体系的适用范围的认可明确质量管理体系的适用范围及相关或不相关的范畴。

5. 审核员应遵照的约定明确审核员审核过程需要遵循的要求。

实施和改进ISO9001质量手册不仅是一份“说明书”，更是贯彻实施和改进的基础。

1. 实施ISO9001质量手册的实施流程应该是完善的，并应根据实际情况进行调整，同时需要配备相应的人员。

2. 改进企业应该不断寻求改进自己的质量管理体系，不仅包括整个质量手册，也包括其他的管理文件。

企业应该尽可能投入到这样的过程中，同时也要学习借鉴其他企业的先进管理经验。

ISO9001:2008英文版正式版----中文翻译版ISO 9001:2008Introduction 引言0.1 General 总则采用质量管理体系应当是组织的一项战略性决策。

一个组织质量管理体系的设计和实施受下列因素的影响： a) 组织的业务环境、该环境的变化或与该环境有关的风险， b) 组织的不同需求 c) 组织的特定目标 d) 所提供的产品 e) 所采用的过程f) 组织的规模和组织结构。

统一质量管理体系的结构或文件不是本标准的目的。

本标准所规定的质量管理体系要求是对产品要求的补充。

“注”是帮助理解、澄清有关要求的参考性信息。

本标准能用于内部和外部各方（包括认证机构）评定组织满足顾客要求、适用的产品的法律法规要求和 组织自身要求的能力。

本标准的制定已经考虑了ISO 9000和ISO 9004中所阐明的质量管理原则。

0.2 Process approach 过程方法本标准鼓励在建立、实施质量管理体系以及改进其有效性时采用过程方法，旨在通过满足顾客要求，增强顾客满意。

为使组织有效运行，需确定和管理众多相互关联的活动。

通过使用资源和实施管理，将输入转化为输出 的一项或一组活动，可以视为一个过程。

通常，一个过程的输出可直接形成下一个过程的输入。

为了产生期望的结果，组织内诸过程组成的系统的应用，连同这些过程的识别和相互作用，以及对这些过程的管理，可称之为“过程方法”。

过程方法的一个优点就是实现了对过程系统中单个过程之间的联系以及过程的组合和相互作用进行连续的控制。

在质量管理体系中应用过程方法时，该方法强调以下方面的重要性： a) 理解和满足要求b) 需要从增值的角度考虑过程 c) 获得过程绩效和有效性的结果 d) 基于客观的测量，持续改进过程图1所反映的以过程为基础的质量管理体系模式展示了4－8章中所提出的过程联系。

该展示反映了在规定 输入要求时，顾客起着重要的作用。

对顾客满意的监视要求对顾客关于组织是否已满足其要求的感受的 信息进行评价。

ISO9001质量手册英文版WOLSTENHOLME INTERNATIONAL LIMITEDCONTENTS1.0 Scope of the Quality Management System at Wolstenholme Internatio nal Limited1.1 Statement of Quality Policy2.0 Quality Management System Documented Procedures2.1 Document Control2.2 Control of Quality Records2.3 Internal Quality Audits2.4 Control of Nonconforming Product2.5 Corrective Action2.6 Preventative Action3.0 Quality Management System Processes and Interrelations 3.1 Organisation Charts3.2 Responsibilities3.3 Interrelation of Processes3.4 Processes1.0 Scope of the Quality Management System at Wolstenholme International LimitedWolstenholme International Limited is a Company with a long-standing succe ssful history of supplying metal powders, pastes, pellets, varnish, offset ink, flexog raphy ink and other related products for use in a large range of applications, on a w orldwide basis. The scope of the Quality Management System encompasses all acti vities on the Darwen Site.The Metallic Powders Operation at Darwen is responsible for the manufacture and supply of metal powders and pigments mainly in aluminium, copper and brass (bronze) based alloys, for use in printing, inks, plastics and other industrial and eng ineering applications.The Ink Operation at Darwen is responsible for the manufacture of a wide ran ge and type of printing ink, 'one-pack' gold ink, varnish and related printing produc ts.All production processes at Darwen are validated before leaving the site and a s such sub-clause 7.5.2 is excluded.The overall operation at Darwen is controlled by the Ink & Print business unit and the Industrial business unit.Technical Service and Research and Development are vital to the future devel opment of the Company, together with understanding and developing new products and applications for our customers.The manufacturing, technical and administration functions of the Company ar e based in Darwen, Lancashire, England and employ some 210 staff at that locatio n.Through the application of Quality Management Systems and Company wide t raining programmes, Wolstenholme International Ltd. is committed to ensuring con tinuous improvements to both its processes and product technology.WOLSTENHOLME INTERNATIONAL LTD.QUALITY POLICYWolstenholme International Limited is committed to the provision of customer satisfaction. Quality in everything we do is the central ingredient in the above com mitment. Our commitment goes beyond maintaining a quality system which fully c omplies with the requirements of BS-EN-ISO 9001. We are committed to achievin g, maintaining and improving overall organisational performance and capabilities b y the application of the principles outlined in BS-EN-ISO 9004:2000We will maintain and continuously improve our quality management system b y the setting of measurable quality objectives throughout the organisation and vigo rous internal audits. We will review our performance at regular management review s. Additional inputs to these reviews will also include customer feedback, process p erformance and product conformance. The prime output of the review will be to ens ure continuing customer satisfaction and improvement of products.As part of this commitment we will identify and meet the training needs of our employees, so ensuring that the needs of our customers are met. This Policy will b e made available throughout our organisation to ensure that the commitment to our customers is clear and widely understood.Chris Ravenscroft Managing DirectorControl of Quality RecordsAll quality records will be maintained and controlled. The records will be legi ble and stored in such a manner as to protect them from damage, loss and deteriorat ion. Quality records will also be stored and clearly located in such a manner as to fa cilitate easy retrieval of information.REF: Control of Quality/ Environmental Records - WIQSP.22.3 Internal Quality AuditsInternal audits will be carried out in accordance with Company procedures and will be conducted for any of the following reasons:-(i) On a scheduled basis.(ii)2.5 Corrective Actiontomers have cause to complain or following in-progress/ final inspection. Correctiv e action requests may also be raised in an effort to improve current working practis es. Corrective actions and customer complaints will be reviewed at Management R eview Meetings.When non-conforming products or services are identified, the root cause of the problem will be investigated, corrective action taken and preventative measures ini tiated to preclude a recurrence.REF: Corrective Action - WIQSP.52.6 Preventative ActionCorrective action is taken as a result of Product or process nonconformity. It is hence a reactive measure and does not necessarily prevent further non conformancThe SARA Manager (MR) has the primary responsibility to structure the qual ity system which will involve all sections and also to ensure compliance with all qu ality system requirements.Specifically, the Management Representative is involved in areas such as:-- Drafting the policy on quality assurance of the Company along with th e Operations Director.- Setting the quality management objectives of the Company.- Reporting on the performance of the Quality System at Management Review Meetings.- Determining and reporting the principle causes of quality system non-c onformances.- Monitoring the quality system to determine where improvements are needed and monitoring the necessary corrective action.- Maintain contact with the external Registration Body on matters relating to t he operation of the Quality System.SARA Manager is responsible to the Operations Director for the upkeep and maintenance of all the ISO Systems and the Company Health and Safety Policy. Th e SARA Manager is also responsible for driving the E,H&S policies within the Co mpany.Technical DirectorsThe Technical Directors for pigments and inks are responsible to the Managin g Director .. and ink and print Director respectively for ensuring that processes and equipment are designed and developed such that product of the highest attainable q uality is produced consistently and efficiently.Human Resources and Administration ManagerThe Human Resources and Administration Manager reports to the Managing Director and is responsible for managing all aspects of the personnel function, whic h includes the facilitating, co-ordinating, recording personnel issues and training, w ithin Wolstenholme International Ltd.Ink Manufacturing ManagerThe Ink Manufacturing Manager is responsible to the Operations Director for t he control of stocks, manpower and the process necessary to produce products to th e correct specification within a given time.Sales DirectorsThe Sales Directors are responsible to the Managing Director for ensuring that customers' requirements for the sale of printing/ industrial powders, pastes, pellets, inks, varnishes and related Company products are taken, reviewed and dealt with e fficiently.UK Financial Controller and Purchasing Manager.The UK Financial Controller & Purchasing Manager is responsible to the Fina ncial Director for the effective control and reporting of manufacturing costs incurre d by the manufacturing facility at the Darwen site.There is also a responsibility to the Financial Director for the effective and eco nomic procurement of raw materials and consumables used in the business of the C ompany.Research and Development ManagersResearch and Development Managers are responsible to Technical Directors f or managing Research and Development projects, maintaining customer contact du ring the project development stages and the general running of research laboratorie s.Bronze Manufacturing Manager / Offset Ink R&D ManagerThe Bronze Manufacturing Manager and Offset Ink R&D Manager (ink operat ions) are responsible to the Technical Directors for the agreement of specifications with the customer, and ensuring that there is a facility to continuously monitor and i nspect the product to ensure that all such requirements are met.Customer Services ManagerThe Customer Services Manager is responsible to the Operations Director for t he operation of Customer Services together with a team of administrators.Production Supervision。

Quality ManualISO9001-2008质量手册目录 Table of Contents章节(Chapter) 内容(Contents)0 目录T able of Contents0.1 质量手册颁布令Quality Manual Approval Statement0.2 公司简介Company Introduction0.3 管理者代表任命书Management Representative Appointing Letter0.4 质量政策Quality Policy0.5 质量手册说明Quality Manual Description0.6 质量管理体系结构图Quality Management System Structure Chart1.0 质量管理体系过程间的关系图Process Relation Map of QMS2.0 质量管理体系过程职能分配表QMS Process Function Distribution Table3.0 ISO9001条文与本公司程序文件对照表Comparison Table of Standard and Quality Procedure4.1 质量管理体系总要求Quality Management System General Requirements4.2 文件要求Documentation Requirements5.1/5.2 管理职责Management Responsibility5.3 质量方针Quality Policy5.4 体系策划System Planning5.5.1/5.5.2 职责、权限Responsibility and Authority5.5.3 内部沟通Internal Communication5.6 管理评审Management Review6.0 资源管理Resource Management7.1 产品实现的策划Product Realization Planning7.2 与顾客有关的过程Customer-related Process7.3 设计和开发Research and Development7.4 采购Purchasing7.5.1 生产和服务的提供Production and Service Provision7.5.3 标识和可追溯性Identification and Traceability7.5.5 产品防护Product Preservation7.6 监控和测量装置的控制Control of Monitoring and Measurement Device8.1 策划Plan8.2.1 顾客满意Customer Satisfaction8.2.2 内部审核Internal Audit8.2.3 过程监视和测量Monitoring and Measurement of Process 8.2.4 产品监视和测量Monitoring and Measurement of Product 8.3 不合格品控制Non-conforming Product Control8.4 数据分析Data Analysis8.5 改进Improvement9.0 质量手册管理办法Quality Manual Management Method10.0 更改记录Revision History0.1质量手册颁布令 Quality Manual Approval Statement本公司根据GB/T19001-2008 (ISO9001：2008)《质量管理体系——要求》，结合本公司实际，建立了质量管理体系，编写了本公司的《质量手册》。