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加拿大Focus咨询机构为香港地铁做的最新的绩效咨询前期培训英文版PPT34页

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Focus咨询机构为香港地铁做的最新的绩效咨询

Focus咨询机构为香港地铁做的最新的绩效咨询

Performance Measures Scorecard
Organization Design and Compensation
Best Practices
Activity Based Management
Systems Enabled
© Focused Management Inc.
Understand the Organization
4
© Focused Management Inc.
Result – What Is At Stake
• Inappropriate measurement systems can be costly experiments
• Sobey’s $50m ERP write off • Boeing’s production problems in the late 1990’s • Malcolm Baldridge winner, Wallace Co’ bankrupt • Fortune 500 companies will face a $31.5 Billion
Of Decision Support Tools
At Issue
• Every organization needs to measure and manage performance to satisfy the demands of stakeholders
• Today’s measurement and management methods are much better than in the past but need to be connected together
IN
OUT

加拿大focus咨询机构为香港地铁做的最新的绩效咨询前期培训(英文)

加拿大focus咨询机构为香港地铁做的最新的绩效咨询前期培训(英文)

Order Fulfillment
Store
Pick, pack, ship
Yes 22%
bill, collect
promotions orders
extrusions invoice
Support processes
Human Resources / Systems / Maintenance / Facilities
➢ We need to develop a common / agreed understanding of the business and all of its characteristics
➢ We need a constantly available set of reference points to which we can return

5
2021/7/3
© Focused Management Inc.
Performance Architecture
• A combination of a business logic methodology, relevant software and systems capability. The links between the tools are as important as the tools themselves.
• Fortune 500 companies will face a $31.5 Billion knowledge deficit next year
• By how much can profit be increased by changing your product/market mix to focus on your most profitable products

讲座-HR-【课件】加拿大Focus咨询机构为香港地铁做的绩效咨询前期培训32页学习文档

讲座-HR-【课件】加拿大Focus咨询机构为香港地铁做的绩效咨询前期培训32页学习文档

48%
Production
Product made
New Dies product
Work order
13%
Order Generation
promotion
Order entered
No
In Stock
Sales order
Order Fulfillment
Store
Pick, pack, ship
• Fortune 500 companies will face a $31.5 Billion knowledge deficit next year
• By how much can profit be increased by changing your product/market mix to focus on your most profitable products
We need a living repository in which locate and maintain knowledge
2019/8/15
4
© Focused Management Inc.
Result – What Is At Stake
• Inappropriate measurement systems can be costly experiments • Sobey’s $50m ERP write off • Boeing’s production problems in the late 1990’s • Malcolm Baldridge winner, Wallace Co’ bankrupt
2019/8/15
9
© Focused Management Inc.

加拿大FOUCUS咨询公司给香港地铁做绩效评价咨询培训2

加拿大FOUCUS咨询公司给香港地铁做绩效评价咨询培训2

Activity Survey Questionnaire
Other software Applications: •Activity Based Costing •ERP •Database •Internet •CRM
ProCarta
The Performance Management Portal
➢ Sobey’s $50m ERP write off ➢ Boeing’s production problems in the late 1990’s ➢ Malcolm Baldridge winner, Wallace Co’ bankrupt
• Fortune 500 companies will face a $31.5 Billion knowledge deficit next year
bill, collect
extrusions invoice
Support processes
Human Resources / Systems / Maintenance / Facilities
Alignment of jobs, activities and processes with total organization goals is critical to the success of the organization.
Government Services • Canadian Navy • City of Burlington • City of San Diego • Region of Halton • Canadian Coast Guard • City of Kitchener • Alberta Environmental

加拿大FOUCUS咨询公司给香港地铁做绩效评价咨询培训2(ppt版)

加拿大FOUCUS咨询公司给香港地铁做绩效评价咨询培训2(ppt版)
•Database
•Internet •CRM
ProCarta
The Performance Management Portal
2022/1/3
14
第十四页，共十八页。
© Focused Management Inc.
…Partial List of Clients
Financial Services • Citibank - NY & Brazil
• $66 Billion will be spent on formal workplace training in the U.S. next year Training Magazine Survey
• Fortune 500 companies will face a $31.5 Billion knowledge deficit next year IDC Survey
Procurement
Line
Buy material
Store & issue
time
Planning & Control
Corp. Gov.
Price targets
CUSTOMERS
Product Development
design
Build dts
2022/1/3
7
第七页，共十八页。
© Focused Management Inc.
The Performance Architecture
Stakeholder Need/Values • Customers • Shareholders • Employees • etc.
Process Management

推荐-加拿大Focus咨询机构为香港地铁做的最新的绩效咨询前期培训 精品

推荐-加拿大Focus咨询机构为香港地铁做的最新的绩效咨询前期培训 精品
• Inappropriate measurement systems can be costly experiments • Sobey’s $50m ERP write off • Boeing’s production problems in the late 1990’s • Malcolm Baldridge winner, Wallace Co’ bankrupt
➢ We need a variety of perspectives and with which to obtain a balanced, disciplined and dynamic view of our businesses
➢ We need to develop a common / agreed understanding of the business and all of its characteristics
Organization • Goals • Measures • Results
Process • Goals • Measures • Results
Activity • Goals • Measures • Results
Performance Measures Scorecard
Organization Design and Compensation
Of Decision Support Tools
At Issue
• Every organization needs to measure and manage performance to satisfy the demands of stakeholders
• Today’s measurement and management methods are much better than in the past but need to be connected together

某咨询机构最新的绩效咨询前期培训资料(ppt 34页)(英文)


2020/1/11
5
© Focused Management Inc.
Performance Architecture
• A combination of a business logic methodology, relevant software and systems capability. The links between the tools are as important as the tools themselves.
2020/1/11
6
© Focused Management Inc.
Performance Architecture to Drive Value
Stakeholder Need/Values • Customers • Shareholders • Employees • etc.
Process Management
Organization Work is Performed by Systems of Processes
purchase order
Strategic Planning
Goals/plans
Performance reports 7%
Procurement
Line
Buy material
Store & issue
IN
OUT
Human Performance
2020/1/11
Strategic Plan
Organization • Goals • Measures • Results
Process • Goals • Measures • Results Activity • Goals • Measures • Results

Focus咨询机构为香港地铁做的最新的绩效咨询(英文版)


The Fish Tank Syndrome
If each person described what they saw, would it be the same description?
2020/6/30
Perspectives vary! – Which is correct?
3

© Focused Management Inc.
• “This holistic practice of VBM is in sharp contrast to the finance-driven appearance that VBM has taken on in the past …”
2020/6/30
6
© Focused Management Inc.
Performance Architecture to Drive Value
Stakeholder Need/Values • Customers • Shareholders • Employees • etc.
Process Management
7
FINANCIAL QUALITY TIME QUANTITY
Performance Measures Scorecard
Organization Design and Compensation
Best Practices
Activity Based Management
Systems Enabled
➢ We need to develop a common / agreed understanding of the business and all of its characteristics

加拿大FOUCUS咨询公司给香港地铁做绩效评价咨询培训2

to which we can return • We need a living repository in which locate and
maintain knowledge
PPT文档演模板
加拿大FOUCUS咨询公司给香港地 铁做绩效评价咨询培训2
Result – What Is At Stake
PPT文档演模板
•FINANCIAL •QUALITY •TIME •QUANTITY
•Performance Measures •Scorecard
•Organization Design •and Compensation
•Best Practices
•Activity Based • Management
加拿大FOUCUS咨询公司给香港地 铁做绩效评价咨询培训2
Organizations Behave as Adaptive Systems
PPT文档演模板
•SUPPLIERS
•Goals/plan
•Strategic Planning
s
•Performance reports
•purchase • order •Procurement
加拿大FOUCUS咨询公司给香港地 铁做绩效评价咨询培训2
The Байду номын сангаасroblem
PPT文档演模板
•“Man looks at his world through transparent templates which he creates and then attempts to fit over the realities of which the world is composed.” (Personal Construct Theory - (PCT) George Kelly)

加拿大某咨询机构为香港地铁做的绩效咨询


Suggests
Yes Solution
Scheduling
Logistics
Site Technician
To Installation
Process
Identify on-site Resources
Order Parts
Assign Call (some Delivery
method automated)
Performance Architecture to Drive Value
Stakeholder Need/Values • Customers • Shareholders • Employees • etc.
Process Management
IN
OUT
Human Performance
Strategic Plan
We need a living repository in which locate and maintain knowledge
Result – What Is At Stake
• Inappropriate measurement systems can be costly experiments
Procurement
Line
Buy material
Store & issue
time
6% Planning & Control
Corp. Gov.
CUSTOMERS
Price targets 4%
Product Development
product requests
design
Build die
If each person described what they saw, would it be the same description?
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Of Decision Support Tools
At Issue
• Every organization needs to measure and manage performance to satisfy the demands of stakeholders
• Today’s measurement and management methods are much better than in the past but need to be connected together
Cost and Performance Management:
Creating Value with Measures
Presented by
Focused Management Inc.
12/14/2019
Facilitating Performance Improvement Through Better Use Of Information And The Application
• The speed of change and information age computing and communications leave little margin for errors
• Decision making needs facts
12/14/2019
2
© Focused Management Inc.
12/14/2019
6
© Focused Management Inc.
Performance Architecture to Drive Value
Stakeholder Need/Values • Customers • Shareholders • Employees • etc.
Process Management
We need to develop a common / agreed understanding of the business and all of its characteristics
We need a constantly available set of reference points to which we can return
7
Performance Measures Scorecard
Organization Design and Compensation
Best Practices
Activity Basedd
© Focused Management Inc.
Understand the Organization
• Fortune 500 companies will face a $31.5 Billion knowledge deficit next year
• By how much can profit be increased by changing your product/market mix to focus on your most profitable products
Implications of The Fish Tank Syndrome
We need a variety of perspectives and with which to obtain a balanced, disciplined and dynamic view of our businesses
The Fish Tank Syndrome
If each person described what they saw, would it be the same description?
12/14/2019
Perspectives vary! – Which is correct?
3
© Focused Management Inc.
12/14/2019
We need a living repository in which locate and maintain knowledge
4
© Focused Management Inc.
Result – What Is At Stake
• Inappropriate measurement systems can be costly experiments • Sobey’s $50m ERP write off • Boeing’s production problems in the late 1990’s • Malcolm Baldridge winner, Wallace Co’ bankrupt
12/14/2019
8
© Focused Management Inc.
Value-Based Management
• “VBM is a holistic management approach that encompasses redefined goals, redesigned organizational structures and systems, rejuvenated strategic and operational processes, and even revamped human resources practices”.
12/14/2019
5
© Focused Management Inc.
Performance Architecture
• A combination of a business logic methodology, relevant software and systems capability. The links between the tools are as important as the tools themselves.
IN
OUT
Human Performance
12/14/2019
Strategic Plan
Organization • Goals • Measures • Results
Process • Goals • Measures • Results Activity • Goals • Measures • Results