negotiation styles
- 格式:dps
- 大小:608.50 KB
- 文档页数:11
NegotiationStyleQuiz for Negotiation StyleQuestion 1You want to sell your yacht and you know that you would be very fortunate to get as much as £225 000 for it. While you are considering placing the advertisement, a keen yachtsman approaches you and offers £250 000 in cash immediately for your boat. Do you:A. Accept his offer without further ado?B. Tell him to wait until the boat is advertised?C. Haggle?Question 2You are in the market for a yacht and have taken a fancy to the ‘Isabella’ which is advertised at £225 000. The most you can raise is £212 000 from selling your own boat and borrowing from the bank. You meet the owner in the boathouse and casually tell him of your (strong) interest. You mention that you could only raise £212 000. He agrees to sell you the ‘Isabella’ for that sum. Is this:A. An offer you cannot refuse?B. A lousy situation?C. An occasion to celebrate your bargain?Question 3A young talented actor wants to get into the ‘big time’ and she meets a television producer who is desirous of securing her services for an important part in a detective film. He tells her that she cannot get top rates until she is ‘known’ but if sh e does this one ‘cheap’ and gets famous, she will see ‘train loads of money’ coming her way for her future work. Shouldshe:A. Tell the producer to ‘offski’?B. Agree, as she has to start somewhere?C. Demand top rates if she is to do a top job?Question 4A customer, who buys simple forged metal components from you, tells you that they have decided to make them in-house when the current order is delivered. Do you:A. Offer to discuss your prices?B. Warn him that in-house manufacturing of these components would be more expensive when tooling, casting dies and quality controls are considered?C. Suggest that you discuss the problem with him?D. S ay ‘Fine’, wish them the best and to come back if they experience problems? Question 5The aluminium company's marketing manager is back on the phone, saying that your most recent purchase order cannot be fulfilled because it looks as if there will be a strike at the plant and all the stocks of aluminium ingots are being diverted for the manufacture and delivery of products for long term priority customers. Over your protests she tells you that first priority customers pay a premium price per ton over what you pay, despite the recent price increase you agreed with her. Do you:A. Ask what size of premium the priority customers are paying and offer to match it?B. Ask what size of premium the priority customers are paying and offer to beat it?C. Urgently take your business elsewhere?Question 6You have been buying a component for your room dividersystems, which you manufacture and install to order, from a large aluminium extruder for a number of years. Their new marketing manager rang you this morning with the news that they have decided to cease extruding your line because they cannot make a profit at current prices. Do you:A. Suggest that you re-negotiate the current contract price?B. Ask for details of their costings and profit requirements?C. Check for availability of capacity and prices from other extruders?D. Tell them that you are well aware of the negotiating ploy she is up to?Question 7You have been working only three weeks in a new job as a shipping agent in Baltimore, USA, and had planned to get married on Friday 18 August (which you did not disclose at the job interview). Your ‘intended’ spouse expect s a proper honeymoon vacation of at least a week in Bermuda. It's now 16 August and you ask your boss for leave for the wedding day and for the vacation. She is visibly not happy with your request and asks stiffly how long you were ‘thinking of being absent’. Do you reply:A. The wedding day only?B. Two weeks?C. Three days?Question 8You are a package tour operator negotiating with a Spanish hotel chain on the terms for next season's holiday bookings. The price they are asking per person per week in their hotels is £45 higher than your current offer. They offer to ‘split the difference’ 50–50. Do you:A. Suggest, say, 55–45 in your favour?B. Say you can't afford to split the difference?C. Agree to their offer?D. Agree, if it is 75–25 in your favour?Question 9Do you see negotiating as being about:A. A fair and equal transaction?B. Compromising?C. Making a joint decision in which you get some of what you want and they get some of what they want?Question 10You are engaged in extremely difficult negotiations with a Lebanese government department. After much haggling over finance for a rural road project, they make a small unilateral concession on their demand for irrevocable letters of credit. Do you:A. Note the concession but otherwise ignore it?B. Reciprocate with a concession of your own?。
文化差异对商务谈判风格的影响英语作文全文共3篇示例,供读者参考篇1The Impact of Cultural Differences on Negotiation StylesNegotiations are an integral part of the business world, bringing together parties with diverse interests and backgrounds to reach mutually beneficial agreements. However, the process of negotiation is not a one-size-fits-all endeavor; it is profoundly shaped by cultural nuances that influence communication styles, decision-making processes, and interpersonal dynamics. As a student of international business, I have come to appreciate the intricate interplay between culture and negotiation tactics, and how navigating these complexities can be the key to successful cross-cultural negotiations.One of the most significant cultural influences on negotiation styles is the concept of individualism versus collectivism. In individualistic cultures, such as those found in the United States and many Western European countries, negotiators tend to prioritize personal goals and assert their individual interests. They often engage in direct communication,express disagreement openly, and strive for tangible, measurable outcomes that benefit themselves or their organization. Conversely, in collectivistic cultures prevalent in parts of Asia, Africa, and Latin America, negotiators place greater emphasis on group harmony, face-saving, and maintaining strong interpersonal relationships. They may adopt a more indirect communication style, avoid confrontation, and seek outcomes that benefit the collective rather than solely individual gains.This contrast in cultural values can lead to significant differences in negotiation approaches. For instance, in individualistic cultures, negotiations may be more transactional, with a focus on achieving specific terms and conditions. In contrast, in collectivistic cultures, the negotiation process itself is often viewed as an opportunity to build trust and establish long-term relationships, with the specific deal terms being secondary.Another critical cultural dimension that influences negotiation styles is the concept of power distance, which refers to the extent to which members of a society accept and expect unequal distributions of power. In high power distance cultures, such as those found in many Asian and Middle Eastern countries, hierarchical structures and authority figures are highly respected.Negotiators from these cultures may defer to those in positions of power and may be more comfortable with top-down decision-making processes. Conversely, in low power distance cultures, like those found in countries like Denmark, Sweden, and New Zealand, there is a greater emphasis on egalitarianism and participative decision-making. Negotiators from these cultures may be more comfortable challenging authority and may expect a more collaborative approach to negotiations.Time orientation is another cultural factor that can significantly impact negotiation styles. In cultures with a more future-oriented perspective, such as those found in many Western countries, negotiators may prioritize efficiency and strive to reach agreements quickly. They may also place greater emphasis on long-term planning and strategic considerations. In contrast, in cultures with a more present-oriented orpast-oriented perspective, such as those found in parts of Africa, the Middle East, and Latin America, negotiators may be more focused on building relationships and establishing trust in the present moment, with less emphasis on strict timelines orlong-term planning.Beyond these broad cultural dimensions, there are also numerous specific cultural norms and practices that caninfluence negotiation styles. For example, in some cultures, silence during negotiations is seen as a sign of respect and contemplation, while in others, it may be interpreted as a lack of interest or engagement. Similarly, the use of nonverbal cues, such as gestures, eye contact, and physical proximity, can carry vastly different meanings across cultures, potentially leading to misunderstandings or miscommunications during negotiations.Navigating these cultural complexities requires a deep understanding and appreciation of the diverse perspectives and communication styles at play. Effective cross-cultural negotiators must be adept at recognizing and adapting to these differences, while also remaining true to their own cultural values and norms. This may involve adjusting communication styles,decision-making processes, and even negotiation strategies to better align with the cultural expectations of their counterparts.For example, when negotiating with a counterpart from a collectivistic culture, it may be beneficial to invest time in building personal relationships and establishing trust before delving into substantive negotiations. Additionally, adopting a more indirect communication style and emphasizing the potential benefits to the collective group, rather than solely individual gains, can be an effective strategy.Conversely, when negotiating with a counterpart from an individualistic culture, a more direct and transactional approach may be more appropriate, with a greater focus on achieving specific, measurable outcomes that benefit the individual parties involved.Ultimately, successful cross-cultural negotiations require a delicate balance of cultural awareness, adaptability, and strategic decision-making. It is essential to approach negotiations with an open mind, a willingness to learn and adapt, and a genuine respect for the cultural perspectives of one's counterparts.As a student of international business, I have come to recognize the profound impact that cultural differences can have on negotiation styles and outcomes. By developing a deep understanding of these cultural nuances and cultivating the skills necessary to navigate them effectively, we can not only enhance our negotiation capabilities but also foster greater cross-cultural understanding and cooperation in the global business landscape.篇2The Impact of Cultural Differences on Business Negotiation StylesIn today's increasingly globalized business world, negotiating across cultures has become an integral part of conducting international transactions and fostering successful partnerships. Cultural disparities can significantly shape communication styles, decision-making processes, and strategies employed during negotiations. As a student aspiring to a career in the business realm, understanding the nuances of cross-cultural negotiation is paramount to navigating the intricate landscape of global commerce effectively.Culture, a multifaceted concept encompassing values, beliefs, attitudes, and behaviors, profoundly influences how individuals perceive and approach negotiations. One of the most notable cultural dimensions that impact negotiation styles is the distinction between individualistic and collectivistic societies. Individualistic cultures, such as those found in the United States and Western Europe, tend to prioritize personal goals, direct communication, and assertive bargaining tactics. Negotiators from these cultures often aim to achieve the best possible outcome for themselves, emphasizing competition and individual interests.In contrast, collectivistic cultures, prevalent in parts of Asia, Latin America, and Africa, place a greater emphasis on groupharmony, indirect communication, and a more cooperative approach to negotiations. Representatives from these societies typically strive to maintain relationships and avoid confrontation, valuing compromise and consensus-building over outright competition. Understanding these contrasting orientations is crucial for effective cross-cultural negotiations, as it can help bridge gaps in communication and facilitate mutual understanding.Another significant cultural dimension that shapes negotiation styles is the concept of power distance, which refers to the extent to which individuals accept and expect unequal power distribution within hierarchical structures. Cultures with high power distance, such as those found in many Asian and Latin American countries, tend to exhibit a more formal and hierarchical approach to negotiations. Decisions are often made by those in positions of authority, and negotiators from these cultures may be less inclined to challenge or contradict their superiors.Conversely, cultures with low power distance, like those found in Northern Europe and parts of North America, tend to adopt a more egalitarian and participative negotiation style. Negotiators from these cultures are more likely to voice theiropinions openly, challenge assumptions, and engage in frank discussions, regardless of hierarchical positions.Time orientation is another cultural factor that can significantly impact negotiation styles. Cultures with a more short-term orientation, such as those found in parts of the United States and Western Europe, tend to priorit篇3The Impact of Cultural Differences on Negotiation StylesNegotiation is a crucial aspect of any business transaction, and the ability to negotiate effectively can often make or break a deal. However, negotiation styles can vary significantly across cultures, and understanding these differences is essential for successful cross-cultural negotiations. In this essay, we will explore the impact of cultural differences on negotiation styles and how these differences can be navigated to achieve mutually beneficial outcomes.One of the most significant cultural differences in negotiation styles is the emphasis placed on individualism versus collectivism. In individualistic cultures, such as those found in the United States and Western Europe, negotiators tend to prioritize individual interests and goals. They are often more direct in theircommunication and more willing to engage in confrontational tactics. In contrast, negotiators from collectivistic cultures, such as those found in many Asian and Latin American countries, tend to prioritize group interests and harmony. They may be more indirect in their communication and place a greater emphasis on building relationships and saving face.Another key cultural difference in negotiation styles is the attitude towards time and deadlines. In some cultures, such as those found in Northern Europe and the United States, time is viewed as a valuable commodity, and punctuality and adherence to deadlines are highly valued. Negotiators from these cultures may become impatient if negotiations drag on for too long or if deadlines are not met. In contrast, negotiators from cultures with a more relaxed attitude towards time, such as those found in Latin America and parts of Asia, may view deadlines as more flexible and may be more willing to take their time in negotiations.The importance of personal relationships in negotiations is another area where cultural differences can play a significant role. In many collectivistic cultures, such as those found in Asia and Latin America, personal relationships are highly valued, and building trust and rapport is essential for successful negotiations.Negotiators from these cultures may spend a significant amount of time getting to know their counterparts and building personal connections before delving into the substantive issues. In contrast, negotiators from individualistic cultures may place less emphasis on personal relationships and may be more focused on the specific terms and conditions of the deal.Cultural differences can also impact the communication styles used in negotiations. In some cultures, such as those found in Northern Europe and the United States, direct and explicit communication is preferred, with negotiators stating their positions and interests clearly and directly. In other cultures, such as those found in Asia and parts of the Middle East, indirect and implicit communication is more common, with negotiators using subtle cues and nonverbal communication to convey their messages.Furthermore, cultural differences can influence the decision-making processes used in negotiations. In some cultures, such as those found in Western Europe and North America, decision-making tends to be more centralized, with a small group of individuals or a single individual having the authority to make decisions. In other cultures, such as those found in Asia and parts of Africa, decision-making may be moredecentralized, with input and consensus sought from a larger group of stakeholders.To navigate these cultural differences successfully, it is essential for negotiators to develop cultural intelligence and sensitivity. This involves not only understanding the cultural norms and practices of their counterparts but also being able to adapt their own behavior and communication styles to bridge the cultural gaps.One effective strategy for navigating cultural differences in negotiations is to conduct thor。
Whatisyournegotiationstyle?What is your negotiation style?Most people hate to negotiate. They don't like the confrontational aspect. They worry that they are not getting a good deal. They feel stress and fear. Some people will do almost anything to avoid it. Saturn built an entire car company around this sentiment.But good negotiation skills are valuable for anyone, and essential for an entrepreneur.There are all kinds of books on the topic of negotiation. But when I go to my local bookstore and see those books on the shelf, I can't help but think that the topic is getting blown out of proportion. In my experience, negotiation just isn't that complicated.I've done lots of negotiation. I've argued with car salesmen. I've done consulting deals at four, five and six figures. I've closed a million-dollar technology sale. I've haggled with gypsies over the price of a table cloth in rural Spain. Through it all, there is one principle that matters more than anything else. Here it is:In negotiation, the one thing that really strengthens your position is the ability to walk away from the deal.That's it.Sounds simple, right? It should be, but people still get themselves into all kinds of trouble. Most people think the key to negotiation is figuring out how to manipulate the other person's perspective. I'll admit that those tactics can be somewhat effective, but the genuine ability to walk away from a deal is far more powerful.Negotiating from a position of real need is a bad, bad situation. You are almost certainly going to lose. The other party will push until they find your threshold of pain. Examples here include:•Bartering about salary when you are unemployed.•Raising venture capital when your company is almost out of cash.•Buying a car when you really have to buy one.I realize that things happen which are beyond our control. Some of these situations are unfortunate and unavoidable. But in any negotiation, your best investment is to figure out a way to get by if the deal falls through.Practice this principle the next time you buy a car:1.Start shopping for a car before you really need to.2.Before starting the negotiation for any specific vehicle, clearly understand your fallback plan. What will you do if you don't get this car? Buy something else? Take the bus? Ride your bike?3.Don't let yourself get emotionally attached to the car until it's yours.4.Figure out in advance what you want to pay. If you can't get the deal you want, walk out. You can always come back later if you want.My current vehicle is a Chevy Avalanche. When I was shopping for it, I went to my local Chevy dealer, picked out a truck, figured out what I wanted to pay, and made an offer.The sales guy smiled at me and said, "That's absurd."I calmly replied, "I am quite certain you will make a profit if you sell me this truck at the price I have offered. It won't be your most profitable deal this month, but you'll make money, andyou'll get a vehicle off your lot. But either way, I am going to buy a Chevy Avalanche. Somebody is going to accept this offer. The only question is whether it's going to be you or somebody else."In the end, the sales guy started playing games and I walked out. Two days later I made the same offer to his competitor in a nearby town and drove home in my new truck.Whether you're buying or selling, whether it's a car or a table cloth or a company, the principle always works the same way. The way to get burned is to spend all your time daydreaming about how wonderful things will be after the deal is done. The way to win is to carefully figure out how tolerable things will be after the deal falls through. In almost every case, the winner of a negotiation is the party who is best prepared for the possibility of the deal not happening at all.。
Negotiation (Styles)
Negotiation means taking action in order to achieve a situation acceptable to both parties.
A negotiation is a meeting between two parties, and
the objective is to reach an agreement over issues
which:
are important in both parties’views
may involve conflicts between the parties
need both parties to work together to achieve their
objective
business
asking for a pay rise higgling
……
Preparations
1.Background
•Content
•Other party 's experiences,abilities……•Time and place
2.The target
•What's our aim?
•Expected outcome
•The worst result can be accepted
Examples
Russians are famous for its good arrangement of time and how to control the time well on negotiation.They always make use of the time difference ,making prolonged negotiations to exhaust their rival.For the guest team,it is really a painful thing.
Good at delaying the begining of negotiation to make their opponent nervous.
CHECKLIST: Negotiating Objectives What are our objectives?What outcomes do we want?
Are our objectives specific,timed,and measurable?
Do we have a fall-back position?
If we were in their shoes,what would our position be?Do we know their objectives?If not,how can we find out?
What demands are they likely to make?What concessions are we likely to have to give?
Do they know our objectives?Our fall-back position?
How much room for manoeuvre is there between our two positions?
How strongly are we committed to our objectives as a negotiating team?
As representatives,how strongly are our constituents behind us? What is the best outcome we can realistically hope for?The worst we would be prepared to settle for?
Negotiating Strategies(战略)
•Decide on Priority Interests and Rank Them •Assess the Other Side’s Priorities (优先权)•Money Represents Other Needs
•Plan Factual Inquiries Carefully
1.take our benefits into considerations;
2.give our point of view on the questions;
3.put forward our arguments and means of proof;
4.make a summation
Bringing the other side around to our opinion by : 1.showing up the weakness in its arguments;
1.defending our line of argument by emphasizing some of our points
In a word, for successful cultural negotiations, cultural differences need to be perceived, accepted and most importantly played down.。