商务英语阅读与写作unit 9
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Unit 9 Team BuildingReading A工作中的团队协作你能想象自己独自一人在办公室忙于某个项目,周围无人支持或协助你工作的情形吗?当然无法想象!如今,众多企业对团队精神广为接受,因此,如果你想在职业生涯中有所作为,具备团队精神至关重要。
团队协作并非现代才有的现象。
从早期人类游牧狩猎时代开始,它就是人类活动经验的一部分。
我们的祖先深谙此道,为了安全起见,他们结伴打猎,成群聚居。
近年来,团队协作常常作为管理术语中的一个“概念”被提及。
团队协作如果不比技能更重要,那至少也是旗鼓相当。
团队协作定义为一个以上的人共同承担一项或一系列相关联的活动,以达到一个共同的目标。
下面这个例子表明团队协作对于有效完成公司事务的重要性。
一家电话公司得到了一笔大单业务,要求项目经理茱莉娅组建一个专业团队安装设备。
她仔细查看了技术人员名单,根据其工作能力、专业技能和工作态度,精心挑选了四名专业人员。
罗伯托第一个榜上有名,因为他是一名不错的团队成员,擅长交流,敢于提出自己的想法。
更重要的是,即使他的想法被否定,他也从不抱怨。
约特朗是第二个入选的。
她擅长控制项目预算,即使在她的预算数字不受大家欢迎的情况下,她的欢笑也会让每个人都非常开心。
萨姆和亨利也被选入团队。
在设备布线和连接技术方面,他们是最棒的。
茱莉娅整合了一支团队,团队中的每个成员都具备特殊而不同的技能,因此,她的团队才有可能取得成功,工作才有望有效完成。
我们可以说团队协作在很多方面既有利于个人,也有利于公司。
毫无疑问,团队合作带来的高效最终有利于公司或组织在竞争环境中的整体成功和发展。
员工在团队中学习和成长得更快,因为团队协作有助于彼此取长补短。
由于团队成员之间不断地交流协作,员工之间通常会建立起较强的情感纽带和团队归属感。
因此,团队协作可以提升员工的工作满意度和工作业绩。
下次,如果你的团队开始一个新的项目,记住这句箴言:协作共赢。
Reading B建立成功工作团队的途径创建有效的团队对每一个组织都是一个挑战。
Unit 9Writing for PackingSection1. How to Write Letters Concerning PackingObjectives:To give a brief introduction to what is packingTo enable Ss to become aware of main content of letters concerning packingTo enable Ss to familiarize themselves with the samples givenTo read and practice using some of the important words and expressions for business writingTo do exercises and practice translating letters concerning packing给一个简要介绍什么是包装使学生了解字母的主要内容涉及包装使学生熟悉样本给阅读和练习使用一些重要的单词和词组,商务写作做练习和实践翻译信件关于包装II. The Main Content of Letters Concerning Packing1) Giving your purpose for writing concerning packing2) Stating the specific way for packing3) Expressing your hope that the packing method will satisfy the buyer1)给你写信的目的为关于包装2)声明特定的方式对包装3)表达你的希望包装方法将满足买方III. Read and Explain Sample LettersSample 1:Dear Sirs,We thank you for your letter of 3 June, 2002 and we understand your concern for packing. We assure you that we take every possible precaution to ensure that our products reac h you in good condition.For your information, “Apple”jam is packed as follows:Each jar is wrapped with tissue paper and placed in the individual box. The boxes are then packed to a carton. The cartons are then packed to strong wooden crates. Each crate holds twenty-four cartons. In addition, the crates are lined with waterproof, airtight material.We sincerely hope the packing will be to your satisfaction and look forward to receiving repeat orders from you.Y ours truly, Sample 2:Dear Sirs,The shipment of “Goldlion shirts”arrived on March 20. Having examined the goods thoroughly, we consider the packing needs improvement. For example, the cartons are not strong enough to protect the contents from getting damaged during transit. Our clients say that such cartons are easy to cut open, thus making pilferage possible and the cartons are too thin to stand heavy pressure. So they prefer wooden cases to cartons for future shipments.We sincerely hope that you will take this matter into consideration and make necessary improvements to avoid future troubles arising from faulty packing.We are awaiting your early reply.Y ours faithfully,Answer the Following Questions1. How is the “Apple”jam packed?2. What does the customer ask about the packing of the shirts?Words and Expressions Commonly Used in Business English1.concern anxiety or worrye.g. My concern is whether we can arrive there on time.2.pack put sth into (a case, bag, etc.)e.g. Have you packed the goods in crates?3.take precaution to do do... carefullye.g. We’ll take precaution to ensure that the goods arrive to the destination in good condition.4.pilferage thefte.g. Pilferage often occurs in transit.Exercise1. Fill in the blanks with suitable prepositions:Dear SirsWe thank you for your letter of 20 May, 1999 and can confirm that we are still offering our range at luxury foods in the prices quoted our initial offer to you. We understand your concern over packing, and can assure you that we take every possible precaution to ensure that our products reach our customers all over the world in prime condition.For your information, “Ariel”caviar is packed as follows:…Section 2. Skills for Writing Letters Concerning Pack ingObjectives:To give a brief introduction to how to write letters concerning shipmentTo enable Ss to become aware of different conventionalities used for writing letters concerning shipmentTo practice using different conventionalities used for writing letters concerning shipmentTo do exercises给一个简要介绍如何写字母有关装运使学生了解不同的风尚用于写信有关装运练习使用不同的风尚用于写信有关装运做练习I. How to Persuade Others into Accepting Y our IdeasWhen you want to convince others of the advisability of your proposal or request for packing, you will have to use the method of persuasion. In doing it, following the following points:1. The information given must be accurate and that the commitments made should be kept.2. To win your customers over to your point of view mainly relies on reason, do not overlook theirunderlying emotions.3. If the customers trust you, they are more likely to agree with you. Therefore, to gain the customers' confidence is essential in business dealings.当你想说服别人的明智的建议和要求对包装,你将不得不使用说服的方法。
在做它,遵循以下几点:1。
所给出的信息必须准确,应保持所作的承诺。
2。
赢得你的顾客到你的观点主要依赖理性,不要忽视他们的潜在的情感。
3。
如果客户对你的信任,他们更有可能同意你的意见。
因此,获得客户的信心在商务活动中是至关重要的。
II. Conventionalities for Packing1)About packing, we will contact our manufacturers and call their attention to the matter.2) Special attention has been paid to its packing, which we trust will prove satisfactory in every respect to your clients.3) We have already taken steps to improve our packing and are confident that our future shipments will give you complete satisfaction.4)Taking into consideration the transport conditions at your end, we have reinforced our packingso as to minimize damage which may occur to the goods.5) Our packing has proven successful for quite some time in many export shipments.6)We will pack exactly according to your instructions.7) Correct and distinct marking for the outside containers is absolutely necessary.8) The weight and measurement (dimensions) of each case are clearly marked on every case.9) In case buyer’s own shipping marks are required, your order should clearly indicate such marksand reach us one month before the shipment time.10)The packing should be double bags lined with craft paper.1)有关包装,我们将与我们的制造商和叫他们对此事的关注。