阿尔卡特朗讯

Alcatel-LucentOmniSwitch 2220WebSmart Gigabit Ethernet LAN SwitchesThe Alcatel-Lucent OmniSwitch® 2220 Gigabit WebSmart family of switches provides a simple, secure, and smart business network at affordable prices.The OmniSwitch 2220 allows you to achieve a reliable business class networkperformance including security without paying for advanced network management features. These switches are a lower-priced alternative to managed switches for wired connectivity while maintaining performance, quality of service (QoS) and scalability using a simplified web management interface.The OmniSwitch 2220 family is embedded with the latest technology innovations, and offers maximum investment protection.Deployments benefiting from the OmniSwitch 2220 family are:• High speed desktop connectivity • Secure wireless connectivity• Unified communication connectivity (IP telephony, video and converged solutions)OS2220-8/-P8Features• 8-, 24- and 48-port, Power over Ethernet (PoE) and non-PoE models with fixed small form factor pluggable (SFP) 1G uplink interfaces• Optimized for energy efficiency• Simplified web-based management• Easy ACLsManagement• Web-based GUI (HTTP)• SNMP v1/v2/V3• RMON• Cable test diagnosticsSecurity• 802.1X RADIUS• MAC filtering/port security• Guest VLAN• Broadcast storm recoveryConvergence• Enhanced voice over IP (VoIP) VLAN• Auto-Vo IP• IEEE 802.3af/.at PoE for IP phones, WLAN access points and video camerasBenefitsSimple and easy configuration and managementThe OmniSwitch 2220s are designed to be easy to deploy and used by small businesses or partners. Performance and reliability OmniSwitch 2220 switches have been tested to deliver the high availability and performance you would expect from an Alcatel-Lucent Enterprise switch.Network securityOmniSwitch 2220 switches provide enhanced security and network management features such as 802.1x.IP telephony supportOmniSwitch 2220 switches include QoS features to prioritize delay-sensitive services such as voice and video while simplifying unified communications deployments.OmniSwitch 2220 8-, 24- and 48-port modelsTable 1. Available OmniSwitch 2220 models8/24/48 port modelsOS12220-882Internal AC N/AOS2220-24244Internal AC N/AOS2220-48484Internal AC N/AOS2220-P882Internal AC N/AOS2220-P24244Internal AC N/AOS2220-P48484Internal AC N/ADetailed product featuresSimplified management Configuration management interfaces• Web based GUI (HTTP)• Friendly port naming• Web management applet Monitoring and troubleshooting• Broadcast storm recovery• Event and error logging Facility • Port-based mirroring fortroubleshooting • Ping utility• SNMP v1/v2/V3 and associatedMIBs• RMON groups 1,2,3,9• Cable test diagnosticsAdvanced securityAccess control• RADIUS Client• 802.1X RADIUS usage guidelines• Guest VLANQoS• Co S WRR/WRED• Mapping of CoS to queue• Auto Vo IPLayer-2 and MulticastLayer-2 switching• Up to 16k MACs• Up to 64 VLANs• Latency: < 4 μs• Max Frame: 9216 bytes (jumbo)Multicast• IGMPv1/v2/v3 snooping tooptimize multicast trafficTechnical specifications8/24/48 port modelsRJ-4510/100/1000ports88242448481G SFP uplinkports222222RJ45/SFPcombo ports000022PoE ports08024048 802.3af/at ports 08024048 Switchingcapacity20 Gb/s20 Gb/s56 Gb/s56 Gb/s104 Gb/s104 Gb/sWidth33.0 cm(13.00 in)33.0 cm(13.00 in)44.0 cm(17.32 in)44.0 cm(17.32 in)44.0 cm(17.32 in)44.0 cm(17.32 in)Height 4.4 cm(1.73 in)4.4 cm(1.73 in)4.4 cm(1.73 in)4.4 cm(1.73 in)4.4 cm(1.73 in)4.4 cm(1.73 in)Depth17.5 cm( 6.9 in)17.5 cm( 6.9 in)25.7 cm(10.12 in)25.7 cm(10.12 in)34.5 cm(13.58)34.5 cm(13.58)Operating temperature 0° C to +50° C32° F to +122° F0° C to +50° C32° F to +122° F0° C to +50° C32° F to +122° F0° C to +50° C32° F to +122° F0° C to +50° C32° F to +122° F0° C to +50° C32° F to +122° FStorage temperature -20° C to +70° C-4° F to +158° F-20° C to +70° C-4° F to +158° F-20° C to +70° C-4° F to +158° F-20° C to +70° C-4° F to +158° F-20° C to +70° C-4° F to +158° F-20° C to +70° C-4° F to +158° FHumidity(operating andstorage)5% - 95%5% - 95%5% - 95%5% - 95%5% - 95%5% - 95%Fan (variablespeed)*Fan-less Fan-less Fan-less 2 fans 3 fans 3 fans Acoustic (dB)0 db (A)<0db (A)<40db (A)<40db (A)<40db (A)<40db (A) MTBF (hours)1,209,148 1,104,816987,125656,251487,878425,531 PoE powerbudget (watts)N/A75N/A192N/A390* 48 port models are future development Alcatel-Lucent and the Alcatel-Lucent Enterprise logo are trademarks of Alcatel-Lucent. To view other trademarks used by affiliated companies of ALE Holding, visit: /en/legal/trademarks-copyright . All other trademarks are the property of their respective owners. The IndicatorsSystem LEDs• Po wer LED • Reset butto nPer-port LEDs• 10/100/1000: PoE, link/activity • SFP: Link/activityCompliance and certificationsCommercial• EMI/EMC • CE, UL, cUL, CB• IEC 60825-1 Laser, IEC 60825-2 Laser • CDRH LaserSupported standardsIEEE standards• IEEE 802.1AB — LLDP • IEEE 802.1D — Spanning Tree • IEEE 802.1p — Ethernet Prioritywith User Mapping • IEEE 802.1Q — Virtual LANs w/ Port-based VLANs • IEEE 802.1S — Multiple Spanning Tree • IEEE 802.1W — Rapid Spanning Tree • IEEE 802.1X — Port Based Authentication • IEEE 802.3ac — VLAN Tagging • IEEE 802.3ad — Link Aggregation (w/LACP) • IEEE 802.3x — Flow ControlIETF RFCs• RFC 1534 — Interop. between BootP and DHCP • RFC 2030 — Simple Network Time Protocol (SNTP) V4 • RFC 2131 — DHCP Client • RFC 2865 — RADIUS Client • RFC 3580 — 802.1X RADIUS Usage Guidelines • RFC 951 — BootPOrdering informationOS2220-8Gigabit Ethernet WebSmart chassis in a 1U form factor with 8 x 10/100/1000 Base-T ports, 2 fixed SFP (1G)ports with internal power supply.OS2220-P8Gigabit Ethernet WebSmart chassis in a 1U form factor with 8 x 10/100/1000 PoE Base-T ports, 2 fixed SFP (1G) ports with internal power supply (75 W power budget).OS2220-24Gigabit Ethernet WebSmart chassis in a 1U form factor with 24 x 10/100/1000 Base-T ports, 2 fixed SFP (1G) with internal power supply.OS2220-P24Gigabit Ethernet WebSmart chassis in a 1U form factor with 24 x 10/100/1000 PoE Base-T ports, 2 fixed SFP (1G) with internal power supply (192 W PoE budget).OS2220-48*Gigabit Ethernet WebSmart chassis in a 1U form factor with 48 x 10/100/1000 Base-T ports, 2 RJ45/SFP combo and 2 fixed SFP ports (1G) with internal power supply.OS2220-P48*Gigabit Ethernet WebSmart chassis in a 1U form factor with 48 x 10/100/1000 PoE Base-T ports, 2 RJ45/SFP combo and 2 fixed SFP ports (1G) with internal power supply (390 W PoE budget).* 48 port models are future developmentAll models above include an AC power supply with a country-specific power cord, user manuals access card and hardware for mounting in a 19” rack for 24 and 48 port models.。

阿尔卡特朗讯OXE架构及优势1. 硬件结构OmniPCX Enterprise的基本结构称为ACT（Alcatel-Lucent Crystal Technology），阿尔卡特朗讯水晶体结构技术。

所有电路板以全连通方式相互连接，并由CPU控制。

每一链路都可设置为专门的使用类型，其传输技术、信号编码及传输速度均可不同，每一链路能支持155Mbit/s 速率(实测已达622Mbit/s)。

ACT实现了模块内的全分散处理：分组交换、电路交换、供电、音频检测等均分散至每块板，同步时钟集中在CPU板并广播至各板。

ACT结构有28个通用槽位，每一槽位的电路板通过27条链路连接至其它各个槽位。

在通信发送过程中，每一接口板同时向所有链路发送信息。

接收时，每一板接收所有来自其它27条链路的信息，并对此分别处理。

ACT结构示意图硬件平台采用通用元器件制造，处理芯片为Intel Pentium，256M内存，20G硬盘……平台本身支持Ethernet 10/100baseT端口，和路由器以TCP/IP通信协议自然集成，基于CSTA 规范的CTI应用，能承担非常高的吞吐量。

无论在哪个OmniPCX Enterprise模块中，所有的CPU板和用户板都是通用的。

在正常情况下，所有的OmniPCX Enterprise操作由一个CPU 处理，当这个CPU出现故障时，另一个备份CPU将继续提供服务。

备份CPU 通常在提供紧急服务或者需要提供24小时不间断服务的客服中心中有应用的需求，这样在遇到故障时仍然可以提供连续的服务。

在这种应用中，其中一个CPU 作为主要服务提供者，而另一个将作为备份，服务器的数据被备份并被一致的维护。

在主CPU出现问题时，系统将备份CPU切换成主CPU进行工作：∙正在通话的呼叫将继续进行∙正在建立的呼叫将丢失∙在切换操作后建立的呼叫将被正常处理两台服务器的数据库完全相同并在维护中保持同步2. 软件结构OmniPCX Enterprise系统全新的软件结构采用Robust多用户/多任务结构，Linux操作系统。

Alcatel-Lucent EnterpriseOmniPCX Enterprise PurpleCommunication Server阿尔卡特朗讯 IP T ouch 4068 话务员话机用户手册十月 20218AL90607CNBA 版 1法律声明：阿尔卡特朗讯（Alcatel-Lucent）的名称和商标均由诺基亚（Nokia）授权于ALE（Alcatel-Lucent Enterprise）使用。

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CE标志表示此产品符合以下理事会指令：•无线电设备指令 2014/53/EU•非无线设备（包括有限电信终端设备）指令2014/35/EU和2014/30/EU•ATEX设备指令2014/34/EU•2011/65/EU (RoHS)•2012/19/EU (WEEE)章 1介绍1.1概览 (7)1.2话机总视图 (8)1.3话机显示屏 (9)1.3.1菜单页面 (10)1.3.2main (perso)页面 (10)1.3.3下一页 (10)1.3.4rt&hold页面 (11)1.3.5预占页面 (11)1.4话机标准键 (12)1.4.1软功能键（动态功能键） (12)1.4.2固定功能键 (14)1.4.3可编程按键 (15)1.5话机 LED (16)1.6连接可选设备 (16)1.6.1耳塞 (16)1.6.2外部站扬声器 (16)1.7把 PC 插入话机 (16)章 2基本功能2.1话务员话机进入服务（ (17)2.2呼叫某个号码的方法 (17)2.2.1直接拨号 (17)2.2.2通过话机目录呼叫 (17)2.2.3按姓名拨号（呼叫） (18)2.2.4快速拨号呼叫 (19)2.3呼叫内部用户 (20)2.3.1预留（锁定）内部用户话机 (20)2.3.2被叫话机空闲 (20)2.3.3被叫话机占线 (22)2.3.4特殊情况：无法接通或已转移的话机 (24)2.4呼叫外部用户 (29)2.5应答呼叫 (30)2.5.1自动/手动应答 (30)2.5.2应答内部呼叫 (30)2.5.3应答外部呼叫 (31)2.5.4应答到达话务组呼叫 (32)2.5.5话务员不立即应答 (33)2.5.6应答回叫请求 (33)2.6将呼叫置于保持状态 (35)2.7查询呼叫 (35)2.7.1发送给内部用户的查询呼叫 (35)2.7.2发送给外部用户的查询呼叫 (38)2.7.3初始化三方会议 (39)2.8呼叫转移（路由） (40)2.8.1自动/手动转移 (40)2.8.2转移至占线话机 (40)2.9将与会者路由至会聚式会议 (42)2.9.1会议线路空闲 (42)2.9.2会议正在进行中 (42)章 3附加功能3.1使用串联分机路由 (43)3.2使用分机和预占释放路由 (44)3.3在 DTMF 透明模式中拨号 (46)3.4发送校准切断或闪存 (46)3.5临时保持自动转移 (47)3.6目录号码监管 (47)3.7单个呼叫路由 (48)3.7.1Indiv routing键显示在main (perso)页面 (48)3.7.2Indiv routing键显示在Smart Display Module上 (48)3.8网络／网络传送 (48)3.8.1Net/Net键显示在main (perso)页面 (49)3.8.2Net/Net键显示在Smart Display Module上 (49)3.9中继组监管 (49)3.10O／S 中继监管 (50)3.11单个保持 (50)3.11.1Indiv hold键显示在main (perso)页面 (50)3.11.2Indiv hold键显示在Smart Display Module上 (50)3.12呼叫演示 (51)3.13特权转移 (51)3.14唤醒/约会提醒 (52)3.14.1唤醒创建 (52)3.14.2唤醒取消 (55)章 4从话务员话机管理4.1管理概述 (58)4.2菜单页面结构 (58)4.3定制您的话务员话机（设置） (59)4.3.1分配可编程键 (59)4.3.2选择应答并转接操作模式 (64)4.3.3选择显示语言 (64)4.3.4配置振铃选项 (64)4.3.5更改密码 (66)4.3.6连接可选设备 (66)4.3.7调节Smart Display Module对比度 (67)4.3.8配置蓝牙设备（可选） (68)4.4检查话务员话机配置 (68)4.4.1读取话务员话机 IP 参数 (69)4.4.2读取话务员话机软件版本 (69)4.4.3运行电话测试 (70)4.5选择话务组状态 (70)4.6选择实体状态 (71)4.7退出/登录 (72)4.8信息 (73)1.1 概览话务员话机（按组设置）的目的是确保高效路由外部呼叫，以及适当时，按需呼叫外部号码。

阿尔卡特朗讯 H3P/H3G 桌面话机简约大屏，品优价美简约大屏超强处理高清音质超高性价比的 2.8 英寸黑白大屏，配合优化的人机操作界面，用户体验更加舒适优选的元器件，调校的音频参数，多重的编解码，出色的宽带音频质量，无论是在手柄、免提还是耳机模式都能提供舒适的通话效果轻松部署完全兼容阿尔卡特朗讯成熟的快速重定向平台（EDS）和设备管理平台（EDM），非常容易开展大规模配置和部署，能极大节约部署人力选用高性能处理器，秒速开机，6 方会议，办公更加高效节能环保优化的电源设计，支持 POE Class 1 低功耗运行，极大节约运维成本阿尔卡特朗讯 H3P/H3G 是一款高性能的入门级桌面有线话机。

H3P/H3G 支持开放性的 SIP 协议，为用户提供丰富的通讯功能。

除了时尚大气的外观设计以外，话机延续阿尔卡特朗讯对音质的极致追求，精选音频元器件，提供全双工高清宽频通话，给用户带来逼真清晰的通话体验。

H3P/H3G 配置 2.8 英寸的背光黑白显示屏，可显示最多 5 行中文，并可支持多达 1000 个本地联系人目录以及通话记录。

通过多角度可调节脚架，满足不同场景下的用户需求。

H3P/H3G 具有极高的兼容性，能广泛兼容市场上的主流 SIP 平台如 Broadsoft, Metaswitch 等。

H3P 和 H3G 均同时支持外接电源供电和以太网供电。

H3P/H3G 完美兼容阿尔卡特朗讯快速重定向平台（EDS）和设备管理平台（EDM），易于实施大规模的配置和部署。

H3PH3G技术规格物理参数• 尺寸（长x宽x高）：214mm x 191mm x 47mm• 重量：795g（含手柄和脚架）• 颜色：灰色• 2.8英寸, 132x64 像素黑白带背光显示屏• 支持中文显示• 可调整脚架：45° & 50°• 支持挂壁（选购配件）话机按键• 2 个带 LED 线路键 + 1 个翻页键• 4 个菜单键• 音量键（+ 和 -）• 4 维导航及回退，确认键• 9 个功能键：免提，静音，信息，耳机键，呼叫保持，转移，会议，重拨及挂机键• 标准拨号键盘通话功能• 3 个 SIP 帐号• 呼入/呼出/拒接• 呼叫转移• 呼叫等待• 呼叫保持/恢复• 重拨• 拨号规则•快速拨号•IP 直呼•键盘锁•静音/解除静音•勿扰•自动应答•语音信箱•最多可配置29个编程键•本地 6 方会议•呼叫记录（1000 条）•本地联系人（1000 条）•XML & LDAP 通讯录音频特性• 全双工免提• 支持高清宽带手柄• 编解码：Opus (NB and WB), G.722, ILBC, G711 (A-law and u-law), G.729AB • 静音检测（VAD）• 舒适噪音（CNG）• 回音消除（AEC）• D TMF：In-Band, RFC 2833/4733,SIP INFO• 支持听力辅助（HAC）电源特性• 支持 PoE, Class 1 (802.3af)• 支持 802.3az• 电源适配器: 5V/2A 直流输出（可选配件）• 空闲/活动模式最大功耗（POE）:0.97W/3.16W（H3P）0.98W/3.2W（H3G）接口规格• R J-45 双百兆交换式自适应网口（H3P）• R J-45 双千兆交换式自适应网口（H3G）• R J-9 手柄接口• R J-9 耳机接口网络，安全及相关协议• S IP V2: RFC 2474, 2833, 3261, 3263,3264, 3265, 3325, 3550, 4566, 4568,5359, 6086 等• 静态 IP 和 DHCP• I Pv4/IPv6• I EEE 802.1AB/LLDP-MED• Q oS: 802.1p/Q tagging (VLAN),Layer 3 TOS, DSCP• T FTP/HTTP/HTTPS/TR069• O PENVPN, 802.1x• 支持信息验证机制（Basic, Digest）• 支持 DoS 攻击防范• 支持 TLS 1.2/1.0 和 SRTP• 出厂自带证书（X509v3）并支持安装客户证书配置• 网页管理，话机配置和自动配置• A LE 快速重定向平台（EDS）• A LE 设备管理平台（EDM）语言• 支持多国语言菜单：简体中文，繁体中文，德语，英文，法语，意大利，韩文，葡萄牙语，西班牙语等相关规范及标准安全规范• I EC 62368-1:2014, ANSI/UL62368-1-2014, CAN/CSA-C22.2NO. 62368-1-14EMC规范•E N 55032, CISPR 32• E N 55024, CISPR 24• E N 61000-3-2, EN 61000-3-3• 47 CFR Part 15 B Subpart B• I CES-003 Issue 6电信规范• T IA/EIA 810-B, TIA 920.130-A-1, AS/CAS004环保规范• E rP 2009/125/EC, WEEE 2012/19/EU• R OHS 2011/65/EU，中国ROHS 2.0：GBT 26572-2011• R EACH（EC1907/2006）• P roposition 65• 包材：欧盟94/62/EC听力辅助规范• F CC 47 CFR Part 68, CS-03,AS/ACIF S040环境条件• 操作环境温度：-5°C to +45°C• 操作环境湿度：5% to 95%• 存储及运输温度：-25°C/+70°C支持配件信息• 中规外接电源• 挂壁件• 阿尔卡特朗讯 AH 11GA/12GA 耳机产品包装清单• H3P/H3G 桌面话机• 有线高清宽带手柄及手柄线• 脚架• 网线 (cat5e)•安全手册• 快速使用指南阿尔卡特朗讯（Alcatel-Lucent）的名称和商标均由诺基亚（Nokia）授权上海贝尔企业通信有限公司（ALE China）使用。

Alcatel-Lucent OmniPCX Enterprise Communication ServerThe expert enterprise phone system for medium, large and very large-sized companiesToday’s organizations want toimprove business responsivenesswhile offering employees moreflexibility in the way theywork. The OmniPCX® EnterpriseCommunication Server (CS) helpsemployees connect in real timewhatever their location, and holdhigh-quality business calls withcolleagues and customers.Organizations can connect theOmniPCX Enterprise CS to theAlcatel-Lucent Rainbow cloud service: The Rainbow mobile and borderless collaboration application is the perfect business phone companion and helps employees respond faster and better to business requests.Excellent voice connectivity to customers and employees Quality business response: Zero lost calls; powerful com-munication tools ensure instant connection to the right peopleEnsure employees can call wherever they are, on any device Mobility: Standardized communication experience across the organization; employees can use desk phones, wire-less handsets, or softphones at the office, on site, at home or on the moveA borderless and mobile collaboration application lets employee connect the phone system to the Alcatel-Lucent Rainbow cloud-based unified communications service Instant business response: Employees exchange instant messages, video, and screen sharing with their teams and business community while leveraging the office phoneSimplicity: Unified communications delivered by a cloud service connected to the phone system; seamless user experience; agile IT operationsServe users across multiple sites, with guaranteed high availability Cost-saving: Expect lower telecom bills with free Voice over IP (VoIP) across sites, built-in least-cost routing and centralized trunks to SIP, and traditional service providersReliability: High-availability options maintain vital business continuity duringnetwork or server outagesTechnical specifications Premium Business CommunicationsUser experience• Centralized directory with call by name• Multi-line telephony• Call options, including speed dial • Audio conferencing• Personal and enterprise call routing and forwarding• Call shift of current session between desk phone and mobile device of choice¬ Automatic shift with Near FieldCommunication (NFC) smartphones • Call-back and call history features • Messaging notification and control • Contextual voice prompts• Informal group features• Desk-sharing for shared offices¬ Alcatel-Lucent PremiumDeskPhones (IP)¬ Logon, logoff, re-logon¬ Automatic logoffManager/assistant• Teams• Filtered lines and private lines• Text messaging, IM and voice messaging• Discreet listeningTeams and groups• Hunting groups and queues• SupervisionMulti-tenancy• Services per entity:¬ Speed dial¬ CLIP/CLIR¬ Auto attendant¬ Greeting message¬ Music on hold¬ Night serviceSupported phones:• Alcatel-Lucent New Office Environment (NOE) protocol¬ Alcatel-Lucent 8008 (G) (CE), 8018DeskPhones (IP)¬ Alcatel-Lucent 8028s, 8058s,8068s, 8078s PremiumDeskPhones (IP)¬ Alcatel-Lucent 8029s, 8039sPremium DeskPhones (digital)¬ Alcatel-Lucent 4018 IP Touch (IP),4019 IP Touch (digital)¬ Alcatel-Lucent IP DesktopSoftphone¬ Alcatel-Lucent 8158s, 8168sWLAN Handsets• Alcatel-Lucent 8232, 8242, 8254,8262, 8262EX DECT handsetsEssential BusinessCommunicationsUser experience• Multi-line telephony• Personal call forwarding• Informal group features• Message waiting indication• Computer Telephony Integration (CTI)Supported phones• Session Initiation Protocol (SIP)¬ Alcatel-Lucent 8088 SmartDeskPhone¬ Alcatel-Lucent 8028s PremiumDeskPhone¬ Alcatel-Lucent 8001, 8008 (G) (CE)8018 DeskPhones¬ Alcatel-Lucent 8135s IPConference Phone• Third-party SIP phones andsoftphones¬ Developer and Solutions PartnerProgram (DSPP)Huddle video rooms• Session Initiation Protocol (SIP)• Peer-to-peer video• Join a video conference¬ Alcatel-Lucent OpenTouch®Multimedia Services¬ Third-party video room systems(DSPP)• Supported phones¬ 8088 Smart DeskPhoneUnified Communications andCollaborationEnterprise mobility, desktopintegration, enterprise instantmessaging• Cloud-based UC&C:¬ Alcatel-Lucent Rainbow cloudconnectivity¬ Alcatel-Lucent Rainbow userexperience¬ See on-the-phone presence status¬ Search directory and click tocall from desk phone or cordlesshandset¬ Pop-up notification when phonerings¬ Communication history¬ Call to/from Rainbow client(WebRTC Gateway)¬ One number service: desk phone,Rainbow smartphone and desktopapps• Premise-based UC&C:¬ OpenTouch Multimedia Services¬ Alcatel-Lucent OpenTouchConversation user experienceMessaging• Integrated voice messaging:¬ Alcatel-Lucent 4645 VoiceMessaging Service• Unified messaging and fax:¬ OpenTouch Multimedia Services• Centralized voice messaging:¬ Alcatel-Lucent OpenTouch MessageCenter• Centralized fax management:¬ Alcatel-Lucent OpenTouch FaxCenter• Third-party SIP voice messaging:DSPPWeb conferencing• Premise-based UC&C:¬ OpenTouch Multimedia ServicesCustomer welcome andContact centerGreeting services• Call queuing services• Alarm indication• Attendant group features• Busy Lamp Field• Multi-tenant services• Record online• Trunk and charging features• VIP line features• User management features• Add-on module• Headset capabilityAttendants• Centralized attendant console¬ Alcatel-Lucent 4059EE AttendantConsole• Attendant contextual menus¬ 8058s, 8068s, 8078s PremiumDeskPhones• Automated Attendant application:¬ Alcatel-Lucent Visual AutomatedAttendantVoice announcement• External/Internal voices guides¬ From audio station, PremiumDeskPhones¬ From audio file in SupervisionDesktop• Interactive Voice Response:¬ Alcatel-Lucent 4625 InteractiveVoice ResponseCustomer welcome and contact center• Alcatel-Lucent OmniTouch Contact Center Standard Edition:¬ Built-in OmniPCX Enterprise calldistribution¬ Distributed distribution over ABCnetwork¬ Agent context menus: 8008,8018, 8019s DeskPhone, 8028s,8029s, 8068s, 8078s PremiumDeskPhone, IP Desktop Softphone ¬ Supervision desktop application ¬ Reports¬ Alcatel-Lucent OpenTouchCustomer Service: multimediainteractions¬ DECT 8232, 8242, 8262 Recording and quality management• Phone, softphone and trunk recording:¬ Alcatel-Lucent OmniPCX RECORDSuite¬ Third-party recorders: DSPP Emergency communication servicesBuilding and campus emergency communications solution:• 112 (EU), E911 (North America) services¬ Alcatel-Lucent EmergencyNotification Server• Emergency Notification - Notify specific users about ongoing emergency callsHospitality communication services• 8088 Smart DeskPhone• Premium DeskPhones, 8018 DeskPhone, or analog phones• Guest features• SIP phones• Room service features• Room directory features• Billing and barring features • Integration with PropertyManagement Systems: DSPPArchitectureSystem architecture• 100% software architecture:¬ 100% IP, SIP communications¬ Communication Server¬ Software media services• Hybrid architecture:¬ IP, SIP, digital, analog, DECTcommunications¬ Communication Server¬ Rack modules and Cabinetsfor media services and TDMconnectivityCapacity• Single server or VMware delivery:15,000 IP users or 5000 TDM users• 100 servers in a single network• Fully networked servers, 100,000 IP/TDM users with single image• 250 servers in a supra network• More than 1 million users in a supranetwork• BHCC per server: 300,000• Software media services¬ IP, SIP, ABC network deployment¬ Up to 120 ports per virtualmachine¬ G.711, G.729.AB, G.722¬ Transcoding¬ Ad hoc, meet-me and masteredaudioconferencing¬ Dynamic voice guidesHigh availability• Communication Server and databaseduplication• Seamless communications failover• Ethernet redundancy on INTIP-3,GD-3 and GA-3 boards• Full-featured branch officesurvivability• Backup signaling link for branchoffice survivabilityCommunication ServerplatformIndustry servers• Lenovo servers• HP ProLiant DL serversVirtual machines• VMware vSphere• Linux Kernel-based Virtual Machine(KVM)• Microsoft Hyper-VHosted cloud platform• In Alcatel-Lucent OpenTouchEnterprise CloudOptimized platform• In Rack modules and CabinetsRack modules and CabinetsOmniPCX Enterprise RM1(19-in. rack)• 3 modular slots (stackable up to 3with RM3)• Hot-swappable boards• Height: 66 mm (2.60 in)• Width: 442 mm (17.40 in)• Depth: 400 mm (15.75 in)• Weight: 10 kg (22 lb)OmniPCX Enterprise RM3(19-in. rack)• 9 modular slots (stackable up to 3with RM1)• Hot-swappable boards• Height: 154 mm (6.06 in)• Width: 442 mm (17.40 in)• Depth: 400 mm (15.75 in)• Weight: 17 kg (38 lb)OmniPCX Enterprise M2 (cabinet)• 1 ACT 28 or 2 ACT 14• Hot-swappable boards• Height: 740 mm (29.13 in)• Width: 570 mm (22.44 in)• Depth: 516 mm (20.31 in)• Weight: 70 kg (154.32 lb)OmniPCX Enterprise M3 (cabinet)• 2 ACT 28 or 4 ACT 14• Hot-swappable boards• Height: 1500 mm (59.05 in)• Width: 570 mm (22.4 in)• Depth: 516 mm (20.31 in)• Weight: 110 kg (242.5 lb)OmniPCX Enterprise ACT 14-indata rack format (19-in. rack)• 48 V power supply and batterybackup• Hot-swappable boards• 1 ACT 14• Height: 264.4 mm (10.41 in)• Width: 486.3 mm (19.15 in)• Depth: 383.4 mm (15.09 in)• Weight: 30 kg (66.14 lb)OmniPCX Enterprise ACT 28 in data rack format (19-in. rack)• 48 V power supply and battery backup• Hot-swappable boards• 1 ACT 28• Height: 530 mm (20.87 in)• Width: 486.3 mm (19.15 in)• Depth: 383.4 mm (15.09 in)• Weight: 70 kg (154.3 lb) Connectivity• Hybrid SIP, IP, digital, analog switching• IPv4 or IPv6 supportSIP• SIP proxy/registrar/redirect server and SIP gateway• Server redundancy (active/passive) • Branch office survivabilityIPv6• IPv6 and IPv4 dual stack¬ Communication server¬ RM1 and RM3• IPv6/IPv4 proxy¬ RM1 and RM3• IPv6 or IPv4 stack¬ Premium DeskPhones (IP)IETF standards• SIP RFC: 1321, 2327, 2617, 2782, 2833, 3261, 2543, 3262, 3263, 3264, 3265, 3311, 3323, 3324, 3325, 3327, 3515, 3725 (partial), 3842, 3891, 3892, 3398, 3608, 3903, 3960 (partial), 3966 (partial), 4028, 4497, 4568, 4733, 4904, 5009, 5806, 6140, 7433• RTP RFC: 1889, 1890, 2198, 3362, 3550, 3551, 3711VoIP• G.722 audio wideband• G.711 A-law and µlaw, G.723.1A, G.729.AB audio• Call admission control• Automatic compression algorithm allocation• Dynamic jitter buffer, echo cancellation, packet loss concealment (PLC), VAD: silence suppression and comfort noise generation• DTMF Q23, robust DTMF relay,RFC 2833, in band DTMF• Generic signal qualification and modem transport• Anti-saturation mechanism; backward and forward automatic gain control • Embedded signal quality diagnostictool• QoS: TOS or DiffServ tagging, 802.1p/QFax• G3, super G3 fall-back• Automatic fax detection• G.711 transparent and T.38(Alcatel-Lucent protocol and SIP)and T38 with G711 fallback (SIP)DECT• DECT/GAP¬ Alcatel-Lucent 8212 DECT Handset¬ Third-party GAP handsets• DECT/Alcatel-Lucent GAP (AGAP) forPremium Business Communications¬ 8232, 8242, 8254, 8262, 8262EXDECT Handsets• Built-in controller• Hybrid IBS/RBS and IP DECTnetworks¬ Alcatel-Lucent 8340 IP DECTAccess Point¬ Alcatel-Lucent 8378 DECT IP-xBSbase station¬ Alcatel-Lucent 8379 DECT IBS¬ Alcatel-Lucent 8318 SIP-DECTsingle Base station• Advanced Radio Base Station (RBS)¬ Dedicated DECT8 boardVoWLAN• Premium Business Communications¬ 8158s, 8168s WLAN Handsets inNOE mode• Alcatel-Lucent OmniAccess® WLANaccess points and WLAN controllers¬ Built-in QoSPublic networking protocols• SIP, SIP/TLS, E164 support¬ Audio, video• T0 ISDN• T1-CCS ISDN (T2)• E1CAS• T1 CCS (PRI)• T1 CAS• DID/DDI or NDDI/non-DID analognetworksPrivate networking protocols• Alcatel-Lucent ABC¬ User feature transparency¬ Network-wide management¬ Network-wide routing¬ Centralized applications• IP¬ ABC based on enhanced QSIG(tunneling) and SIP for VoIP¬ SIP, H.323v2¬ ABC VPN for networking overISDN/ PSTN network• TDM¬ ABC¬ QSIG BC, QSIG GF, DPNSSBusiness process integrationInterfaces for Developer andSolutions Partner Program (DSPP)• SIP• XML web services• CSTA, TSAPI Premium Server, TAPIPremium Server, RTI, WMI• LDAP• DR-Link (IP and TDM)• Alcatel-Lucent Hospitality Link,InfoCenter• OmniVista 8770 Ticket collector,OpenAPI and SNMP proxy• QSIG, Paging Interface• SNMP v1/v2c/v3 for complete NMSintegration• OmniPCX Open Gateway: Call control,Management and AnalyticsSecurityAuthentication• Local, RADIUS, authentication• IEEE 802.1X TLS1.2• Integrated audit tool to assesssecurity managementTraffic filtering• Communication Server¬ Trusted hosts file¬ TCP wrapper function• Premium DeskPhones¬ ARP spoofing protection¬ PC port switch VLAN filteringEncryption for management• SSHv2 for secure sessions (such asTelnet, FTP)• TLS1.2 for secure HTTP session• LDAPS for directory access The Alcatel-Lucent name and logo are trademarks of Nokia used under license byALE. To view other trademarks used by affiliated companies of ALE Holding, visit: /en/Native encryption• Client/device confidentiality (signaling protocol and media)• DTLS 1.2 with AES 256 and SRTP with AES 128¬ Pure software based¬ SHA2 certificate authentication ¬ Premium DeskPhone (IP) and IPDSP¬ GD3/INTIP3/OMS and PCS ¬ DTLS scalability with External Encryption Gateway• TLS 1.2 with AES 256 and SRTP with AES 128¬ SIP trunksIP premium security encryption• Client/device confidentiality (signaling protocol and media)• IPSec and Secure RTP (AES 128 bits)¬ Premium DeskPhones (IP) and IP Touch¬ GD-3 and GA-3 boards¬ Alcatel-Lucent IP Premium Server Security Module¬ Alcatel-Lucent IP Premium Media Security Module• Secure SIP/SRTP with security modulesIntegrity• Media gateway, PremiumDeskPhones binary signatures User policy enforcement • Call monitoring and barring• Internal toll fraud protection by class of servicesSession Border Controller• SIP perimeter defense:¬ Alcatel-Lucent OpenTouch Session Border Controller¬ Remote worker with 8008(G), 8018, 8028sOperationsElement management• Command Line Interface • Web-based management ¬ Configuration ¬ Mass provisioningCentralized operations• Alcatel-Lucent OmniVista 8770 Network Management System • Media and Management IP flows separation• Cloud Connect Operations ¬ Cloud-based license controlEuropean Directives and International StandardsEC Directives• 1999/5/EC: R&TTE • 2011/65/EU: ROHS • 2012/19/EU: WEEE • 2014/30/EU: EMC • 2009/125/EC: Ecodesign • 2014/35/EU: LVDSafety• IEC 60950-1• UL/CSA 60950-1EMC• IEC CISPR 32 Class B • CENELEC EN 55032 Class B • FCC Part 15B • IEC CISPR24 • CENELEC EN 55024 • IEC EN 61000-3-2• ICES-003Miscellaneous environments• ACT:¬ CENELEC EN 50121-4: Railway applications • RM1, RM3:¬ DNV certificate: Maritime ¬ IEC 60945: MaritimeEnvironmental conditions• ETSI – ETS 300 019 Part 1-1: Storage • ETSI – ETS 300 019 Part 1-2: Transportation• ETSI – ETS 300 019 Part 1-3: In UseTelecom• ETSI EG 201 121• ETSI ES 203 021• ETSI ES 203 038• ETSI TBR 010, 022, 003, 033, 004, 034, 008• ITU-T H.323 • FCC Part 68• Canada CS03。