文秘英语unit
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文秘专业英语Unit1
Contents
Part One
Dialogues
Part Two Useful Expressions Part Three Part Four Part Five Simple Writing Exercises Social Etiquette
Dialogues
Dialogue One
Susan is asked to accompany the clients, Mr. and Mrs. Blair from USA to enjoy a famous Beijing Opera Performance — Farewell My Concubine at the White Swan Theater. Now they come in the theatre. S: Susan Brown T: Oh, Ladies first. S: Thank you. Here we are. Take your seats please. T: Tony Blair J: Jennie Blair
Tips for Entertaining Your Clients
Try something unusual, like opera which may give your client an once-in-alifetime experience. But the problem goes with opera is they don’t know what’s going on when they attend a performance. All you have to do, really, is
Part 1
Part 2
Part 3
文秘英语 unit 3 Filing
9. 贵公司的主要优势是什麽？ 10. 我公司的主要优势在于卓 越得产品质量和拥有一支热 诚执著、经验丰富的技术人员 队伍。
Situational Dialogues: Situation 1: Helen, the secretary of a big company, is telling Mr. Johnson, a new customer, something about her company. Situation 2: Jane, a new secretary, is talking with Sarah, who is leaving the company, about the principles of filing documents.
• • • • •
Part 2 Text A: Text A: Filing New Words Phrases and Expressions Notes Exercises
Notes: [1] Filing means keeping documents in a safe place and being able to find them easily and quickly. 本句中，mean意为“意指”、 “意谓”，作此义解时，后接动 词的-ing分词形式作其宾语，句中 keeping和being同为mean的宾语。 但当mean作“意欲”、“打算” 解时，则后接不定式作宾语。请 看下例：
Unit 3
Filing
• • • • •
Contents: Part 1 Dialogues Part 2 Text A Filing Part 3 Text B How to Set Up a Filing System Part 4 Extended Reading 参考译文：Text A 文件归档 Text B 如何建立存档系统
Situational Dialogues: Situation 1: Helen, the secretary of a big company, is telling Mr. Johnson, a new customer, something about her company. Situation 2: Jane, a new secretary, is talking with Sarah, who is leaving the company, about the principles of filing documents.
• • • • •
Part 2 Text A: Text A: Filing New Words Phrases and Expressions Notes Exercises
Notes: [1] Filing means keeping documents in a safe place and being able to find them easily and quickly. 本句中，mean意为“意指”、 “意谓”，作此义解时，后接动 词的-ing分词形式作其宾语，句中 keeping和being同为mean的宾语。 但当mean作“意欲”、“打算” 解时，则后接不定式作宾语。请 看下例：
Unit 3
Filing
• • • • •
Contents: Part 1 Dialogues Part 2 Text A Filing Part 3 Text B How to Set Up a Filing System Part 4 Extended Reading 参考译文：Text A 文件归档 Text B 如何建立存档系统
文秘英语unit5课后答案
文秘英语unit5课后答案1、Mum is ill. I have to _______ her at home. [单选题] *A. look after(正确答案)B. look forC. look outD. look forward to2、You can ask（）is on duty there tonight. [单选题] *A. WhatB. whomC. whoever(正确答案)D. whomever3、I am so excited to receive a _______ from my husband on my birthday. [单选题] *A. present(正确答案)B. percentC. parentD. peace4、32．There are about __________ women doctors in this hospital. [单选题] *A．two hundred ofB．two hundreds ofC．two hundredsD．two hundred (正确答案)5、If the manager had to choose between the two, he would say John was _____ choice. [单选题] *A. goodB. the bestC. betterD. the better(正确答案)6、There are still some wild tigers alive. [单选题] *A. 聪明的B. 凶恶的C. 野生的(正确答案)D. 珍贵的7、I’m sorry there are ______ apples in the fridge. You must go and buy some right now.（）[单选题] *A. a littleB. littleC. a fewD. few(正确答案)8、The manager isn’t in at the moment. May I _______ a message? [单选题] *A. take(正确答案)B. makeC. haveD. keep9、98．There is a post office ______ the fruit shop and the hospital. [单选题] * A．atB．withC．between(正确答案)D．among10、You could hardly imagine _______ amazing the Great Wall was. [单选题] *A. how(正确答案)B. whatC. whyD. where11、My friend and classmate Selina（)running in her spare time. [单选题] *A.likeB. likes (正确答案)C. is likedD. is liking12、You _____ smoke in the library, or you will be driven away. [单选题] *A. can'tB. mustn't(正确答案)C. will notD. may not13、There are many beautiful _______ in the wardrobe. [单选题] *A. bookB. dresses(正确答案)C. cell phoneD. grocery14、Mike and his friend are going to the _______ to see the new action movie tonight. [单选题] *A. book shopB. restaurantC. concertD. cinema(正确答案)15、Marie is a _______ girl.She always smiles and says hello to others. [单选题] *A. shyB. friendly(正确答案)C. healthyD. crazy16、She was seen _____ that theatre just now. [单选题] *A. enteredB. enterC. to enter(正确答案)D. to be entering17、My brother is too shy. He _______ speaks in front of lots of people. [单选题] *A. alwaysB. usuallyC. seldom(正确答案)D. sometimes18、—Could you please make the bed?—______.（）[单选题] *A. Yes, I wasB. No, I don’tC. Sure, I’ll do it(正确答案)D. No, that’s no problem19、Mom, I need you ______ me a pencil box.（）[单选题] *A. buyB. buyingC. to buy(正确答案)D. to buying20、24．I often ask my English teacher some questions ________ e-mail. [单选题] * A．by(正确答案)B．inC．forD．with21、The children were all looking forward to giving the old people a happy day. [单选题]*A. 寻找B. 期盼(正确答案)C. 看望D. 继续22、The managing director took the（）for the accident, although it was not his fault. [单选题] *A. GuiltB. charge(正确答案)C. blameD. accusation23、Though my best friend Jack doesn’t get（）education, he is knowledgeable. [单选题] *A. ManyB. littleC. fewD. much(正确答案)24、（）, it would be much more sensible to do it later instead of finishing it now. [单选题] *A. FinallyB. MildlyC. Actually(正确答案)D. Successfully25、_____ before we leave the day after tomorrow,we should have a wonderful dinner party. [单选题] *A. Had they arrived(正确答案)B. Were they arriveC. Were they arrivingD. Would they arrive26、_______ your help, I can’t finish my job. [单选题] *A. withB. without(正确答案)C. inD. into27、It _______ him ten minutes to solve the problem. [单选题] *A. spentB. took(正确答案)C. costD. paid28、Mrs. Black is on her way to England. She will _______ in London on Sunday afternoon. [单选题] *A. reachB. attendC. arrive(正确答案)D. get29、Julia’s on holiday in Shanghai _______. [单选题] *A. in a momentB. after a momentC. at the moment(正确答案)D. at any moment30、( ) She keeps on learning English all the time. So far, she______three books of New Concept English. [单选题] *A. has learned(正确答案)B. have learnedC. had learnedD. learn。
文秘英语教程精华总结
salutation
• formal: Dear + title (Mr./ Ms./ Dr. etc.) + the last name e.g. Dear Mr. Johnson: • Informal Dear + the first name e.g. Dear Mary, Taboo: Mr. Donald Johnson
Starter Activities
3. If you are required to provide three references, whom are you going to ask for recommendations? Why? K I may invite people who are senior and well known, and have known me long enough to write with authority, say, a research supervisor, professors in the case of academic applications, a departmental chair, etc.
Checklist for resume writing
1. 简历可分为三种：按时间顺序排列的简历、按功能排列的简历 和结合前两者特点的综合简历。 2. 时间顺序简历是最常用的简历，包含申请人完整的教育、工作 及其他业绩记录；功能简历也称技能简历，侧重申请人与目标 职位相符的技能和成就，适合于工作经历少的申请人；综合简 历结合以上两者简历的特点，在强调申请人的技能和成就的同 时，保留个人完整的教育、工作等记录。 3. 简历通常需要同附函一起发出。附函也称求学信或求职信；附 函不要照搬简历上的内容，而应强调自己的长处，引起对方的 注意和兴趣，争取面试或录取的机会。 4. 推荐信的目的是使收信人全面了解申请人。写信人最好是被推 荐者的导师、上级主管及有关领域的专家。推荐信的语言要诚 挚、谦恭。
文秘专业英语unit2
文秘专业英语unit2篇一：文秘专业英语1-12单元社交礼仪中文译文文秘专业英语1-12单元社交礼仪中文译文Unit 1Part Five: Social Etiquette面试该如何着装面试时给未来雇主留下的第一印象非常重要。
面试官对你的判断首先取决于你的外表和着装。
这就是你为什么要职业化着装的原因，即使将来的工作环境是很随意的。
也许你想知道什么样的第一印象不仅算得上好，而且是棒极了。
求职者如果着西装、系领带会比穿着破旧的牛仔裤和T恤衫给别人留下的印象好得多。
男人的面试装西服（单色- 海军蓝或者深灰色）长袖衬衣（白色或者与西服配套的颜色）皮带领带深色短袜，保守、稳重风格的皮鞋少许或者没有首饰整齐，职业化的发饰少用刮胡水修剪整齐的指甲文件夹或公文包女士的面试装西服（海军蓝，黑色或深灰色）西装套裙有足够长度，确保你能很舒适地就坐配套的女士长袖衬衫式样稳重的鞋子少量的首饰（不配戴叮当作响的耳环或满手腕的手镯）职业化的发型中色的袜裤淡妆和淡淡的香水干净、整齐修剪的指甲文件夹或者公文包Unit 2Part Five: Social Etiquette了解办公室礼仪和行为举止1. 控制说话音量。
特别留意你说话是否大声。
无论是当面谈话还是打电话都应想到关上办公室门并且降低音量。
2. 将私人电话和邮件降低到最低限度。
时刻记住有其他人在周围并且这是公共场所。
不要将公司电话、传真、邮件用于不恰当的事情或是私事。
、3. 避免在别人宁可自己处理事情时迫不及待地试图提供你的帮助。
a) 与别人分享一些专业方面的信息这很好，但是说闲话就不对了。
仅与合适的对象、上司和管理阶层的人直言不讳地讨论一些私人问题。
b)注意你周围散发的气味。
在社交场合少喷科隆香水。
c) 避免食用味道很重的食品和香料，它的味道能在整个办公室散发。
7. 让你的个人工作空间始终保持整洁、干净。
一般说来，东西少点会更好。
8.使用公共空间时要注意客气和礼貌，比如说休息室或者厨房。
文秘英语Unit 9
Listening and Speaking
2. Listen to the dialogue again, and answer the questions you will hear. Write your answers below.
What is the dialogue mainly about?
(1) _H_e_l_en__is_i_n_v_it_in_g_M__r_. R__o_be_r_t_to__m_a_k_e_a_s_p_e_ec_h__to_h_e_r_c_o_m_pany.
would enjoy learning more about your work.
Mr. Robert: It is my pleasure. But at what exact time? ?
Helen: On January 15th, we will have opening session of our annual sales meeting. .
首页
Learning Objectives
After completing this unit, you will be able to: ➢ invite people to make speeches in different
situations ➢ know the characteristics of a good public
Unit Nine Public Speaking and Interpretation
Learning Objectives Listening and Speaking 1. Listen and Practice 2. Act Out Reading 1. Text 2. Exercises Practical Writing Supplementary Reading
文秘英语 unit 1 Introduction to Secretarial Work
Useful Expressions：
10. Trust and responsibility between
10. 老板和秘书之 间要互相信任，要 彼此负责任，这对 于整个公司至关重 要，也有助于提高 工作效率。
the boss and the
secretary is vital to the
whole company and
contributes to efficiency.
Situational
Dialogues：
Situation 1: Ma Li, specializing in bilingual secretary, is soon to graduate from Xi’an Foreign Languages University. Now she is receiving an interview for a secretary post in a foreign trade company.
University as an English
major. I specialize in
English Secretarial Studies.
Useful Expressions：
2. 我会操作传真机
2. I can operate a
和复印机。 3. 至于薪水，还是 由您根据我的能力
facsimile machine and a 来定吧。
• Situation: Mr. Andrew invites Sun Li, his new secretary to have the lunch together. Now they are talking over lunch about the ideal secretary.
文秘英语Unit 6 (2)
Passage
Listen to the passage, and fill in the blanks. You will hear the tape twice.
New technologicaldevelopments in the office have brought about great changes for secretaries. Much time-consuming and tedious work formerly _____ performed manually now be done by _machines operating at incredible can speeds; data can be transmitted instantly via telecommunications networks ; ____ and much of the paperwork generated by office procedures has been eliminated. These developments have led to such terms as ― office automation ______ ___ ― (OA), the ―electronic office‖, and the ― paperless office ‖. Automated and electronic practices may have reduced much of the paperwork, but the modern to be paperless office is unlikely ____________. Although many files are now stored ____ electronically, a ―hard copy‖ (paper and similar records) is still considered desirable for particular situations: as a___________ in case of computer or back-up power failure; as a means of storing more permanent information ; or as more appropriate means of keeping records, like in the case of birth certificates , originals of contracts ,______________of associations, etc. memorandums
文秘英语Unit 1(kitty)
EMPLOYMENT HISTORY 2003-present Working at United Butter, being the Brand Manager for two years, responsible for the Panda line of Biscuits.
EDUCATION 1999-2003 Sun Yat-sen University, Guangzhou, Bachelor of Business Administration.
Telephone Screening Interview In-person Screening Interview Selection Interview Work Sample Interview Peer Group Interview Group Interview Luncheon Interview Stress Interview Videoconference Interview
4) Merry will be in charge of the marketing activities in southeast China.
5) Merry’s current annual income at United Butter is 150 thousand.
Curriculum g and speaking Video Demostration
Applying for the position of Sales Manager
Task 1: (T) or (F)
1) In the summers of 1996 and 1997, Merry worked as a salesgirl for this company in Guangzhou.
EDUCATION 1999-2003 Sun Yat-sen University, Guangzhou, Bachelor of Business Administration.
Telephone Screening Interview In-person Screening Interview Selection Interview Work Sample Interview Peer Group Interview Group Interview Luncheon Interview Stress Interview Videoconference Interview
4) Merry will be in charge of the marketing activities in southeast China.
5) Merry’s current annual income at United Butter is 150 thousand.
Curriculum g and speaking Video Demostration
Applying for the position of Sales Manager
Task 1: (T) or (F)
1) In the summers of 1996 and 1997, Merry worked as a salesgirl for this company in Guangzhou.
文秘英语Unit 3 (kitty)
Norman Tanaka
President
Vice President May Bates
Vice President Dennis Hays
Vice President Andrew Jefferson
Vice President Robin Copperfiled
1
2
1
2
1
2
3
4
1
Task 2:Manager of the Marketing Department: Establishing marketing strategies to meet organizational objectives; overseeing all marketing, advertising and promothional activities; Evaluating customer research, market conditions, competitor data…
Name : Stanley the Production Department Position: Manager of _______________________________ Responsiblilities: 1)Selecting, developing and managing highly competent _______________________________a and motivated staff of employees cost-effective 2) Ensuring that production is _________________and the on time of good quality products are produced ____________and______________; human and material resources 3) Working out the ___________________________needed training needs 4) Identifying the ____________________of the staff continuous improvement 5) Cultivating a culture of _______________________in all aspects of manufacturing.
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Development/history of the profession
• 16th ----literate man---by hand • Late 19th century and early 20th ----women---
--reasons • Nowadays-----no longer a lowly clerk
• good basic secretarial skills
• administrative ability
• professional appearance and nice voice
• punctual, careful, meticulous, accurate
• good communication/interpersonal skills
Secretaries perform a variety of clerical and administrative duties needed to run an organization efficiently. Secretaries who coordinate office activities also make sure that correct information is given out to staff and clients. So managers, professionals, and other support staff rely on them to keep administrative operations under control. As a result, secretaries are needed in all types of firms and organizations.
5) information collector 6) adviser 7) assistant
3. The desired qualities of a good secretary
• Professional qualities • Personality traits
Professional qualiiesPersonality traits
• being responsible, dependable • self-starter, initiative • flexible and adaptable • confident, polite, friendly • loyal, honest, patient, • acute, considerate, • fashionable
2. Roles of a secretary
1) generalist somebody who has knowledge, skills, or interests in a variety of fields but no specialist knowledge in any one field
• Text ---- reading • Dialogue---- speaking • Practical writing ---- writing • Exercise
Unit 1 Reading
Secretaries---an introduction
1. What is a secretary ?
• A person who does general clerical and administrative work for a company or an individual.
Office functions of a secretary
• screening visitors; • handling telephone calls, mails, appointments; • managing records; • arranging for staff meetings, committee
Nowadays, secretaries perform fewer clerical tasks. In addition to greeting visitors, arranging conferences, handling phone calls and making assignments, they may handle more complex responsibilities such as conducting research, preparing statistical reports, training employees, and supervising other clerical staff.
• organizational and analytical abilities
• confidential, efficient
• career ethics
Ethics are some principles or standards of human conduct, sometimes called morals, which often refer to the code of morality, a system of moral principles governing the appropriate conduct for an individual or group.
2) team worker 3) organizer
somebody responsible for organizing
4) coordinator diverse parts of an enterprise or groups into a coherent or efficient whole
meetings and conferences; • maintaining and assembling information for
the supervisor’s use; • keeping the supervisor informed or advised
in a variety of circumstances.