文秘英语教案
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《文秘英语》课堂设计——以听说课Making and Answering Telephone Cal
2018年12期总第400期职业教育研究ENGLISH ON CAMPUS《文秘英语》课堂设计——以听说课Making and Answering Telephone Calls 为例文/赖雯菲《文秘英语》是文秘专业学生的专业基础课。
这门课程开设一学年，总72学时，4个学分。
本课选用的是由外研社出版，杨亚军主编的《文秘英语》教材。
该教材面向行业，以能力培养为本位，适应学生智能特点、真实、可操作性强，锻炼学生听说读写全方位的能力。
而且，该教材紧扣“涉外秘书资格证”考试的内容。
听说课Making and Answering Telephone Calls出自《文秘英语》中第二单元的第一部分，听说部分。
学生在经过第一单元对秘书的角色和作用的整体了解后，第二单元开始进入具体工作情境的学习。
电话交流是秘书最基本也是最常遇到的工作情境。
而第二单元的第一部分，Making and Answering Telephone Calls电话接听，在本单元中起着总起的作用，让学生在听说练习中快速进入工作情境，同时为接下来的单元内容学习打下基础。
本课的教学重点是使学生掌握并能熟练运用接听电话中的常用语句，而教学难点在于使学生能根据实际工作情境进行恰当的电话交流。
根据上述教学重难点，课堂的教学目标为学生能流利说出涉外秘书活动中电话接听的常用语句，能具备用英语进行电话接听的能力，提供得体的电话服务，能锻炼自身在电话接听中的交际能力和提高团队合作能力。
为了达到这一目标，因材施教，在课堂上，教师主要采取的教学方法是任务教学法和角色扮演法。
把90分钟的整节课当做一个大任务，最终目标是使学生能顺畅地用英语进行电话接听。
在这一目标下，学生进行一个个小的任务，由浅到深，由易到难，循序渐进地递进学习。
在最后学生知识输出上，则采用角色扮演法，让学生在特定情境中进行学习成果展示。
而在学法指导上，主要有4方面，分别是启发探究、动手实践、思考讨论和小组合作，充分发挥学生学习的主动性和积极性。
文秘英语教学大纲
《秘书英语》教学大纲执笔人卢琳琅一、课程性质、地位和作用《秘书英语》是文秘专业学生的一门选修课程，是理论与实践相结合的课程。
通过该门课程的学习，学生可以全面掌握一定的英语语音知识、国际交往知识、涉外文秘日常业务等以及涉外文秘工作人员在不同涉外环节中的情景对话。
因此该门课程作为一门选修课程，在本专业课程体系中居于比较重要的地位。
二、课程教学对象、目的和要求本课程适用于大学专科层次文秘专业学生，该课程从培养高级应用型人才的总体目标出发，结合学生毕业后的工作实际，力求向学生提供其将来成为在英语环境中工作的办公室人员所需要的专业英语知识和技能，培养学生使用涉外业务英语的交际能力，其中包括专业文献阅读、翻译、写作和口头交际的能力，为学生在毕业后走上工作岗位上能成功地将所学的知识灵活应用到实际工作中做好充分地准备。
学习本课程，要求学生具备一定的秘书学方面的知识以及较好的英语水平，通过本课程的学习让学生对秘书英语语体风格有一定的了解，使学生掌握秘书（尤其是涉外秘书）所必须具备的基本知识和工作技能，提高专业英语的应用能力，为毕业后能在相关的工作岗位上成功地学以致用做准备。
学习本课程，主要采用课堂讲授和实践训练相结合的方法进行教学，让学生了解基本的涉外秘书需要的英语语言知识再结合课本内容所设计的情景进行教学，让学生能够在课堂学习加实践练习的模式下掌握和使用涉外秘书所需的基本知识和技能。
在实践课方面还要多设计书本外的如今现实中出现频繁的涉外秘书工作情景，让学生进行实践训练，能够全面掌握和灵活运用所学的秘书英语知识。
三、课程的相关课程及其关系学习本课程前的相关课程包括：秘书学、秘书实务、会议管理等相关课程，通过了解这些内容，学生可以掌握基础的秘书工作专业知识，为学习文秘英语打好。
四、课程内容及学时分配本课程教学总时数为52学时，其中讲授学时为30时，实训为22学时。
第一单元教学时数：2课时教学重点：英文求职信的正确书写和商业信函的书写，让学生学会怎样才能成为一个合格的秘书，其中包括如何面试、如何准备，及英文求职信的写作。
文秘英语(南开大学)教案1-4单元
课题: Unit 1 Introduction to Secretarial Work一、教学目的：1. Understand the work of a secretary;2. Discuss issues concerning executive secretaries;3. Know how to manage time in executive secretaries’ jobs二、教学重点：1. What skills and abilities do secretaries need to have?2. What skills and abilities do executive secretaries need to have?三、教学难点：1. What skills and abilities do secretaries need to have?2. What skills and abilities do executive secretaries need to have?四、教学时数： 2.5 学时，其中实践性教学 2.5 学时。
五、习题：1. Please find more information about the job of secretaries.2. What does executive secretary mean?六、教学后记：1金华职业技术学院教案教学内容与教学设计Teaching Content and DesignPart 1 Dialogues(I) Pre-reading: ask the students to read the two sample dialogues(II) While-reading: explain the useful expressions(III) Post-reading: create new dialoguesSituation 1: Ma Li, specializing in bilingual secretary, is soon to graduate from Xi’an Foreign Languages University. Now she is receiving an interview for a secretary post in a foreign trade company.Situation 2: Mary, a secretary in a company, is talking with her friend and tells him what qualities her boss likes to find in a secretary. Mary is worried if she can meet those requirements.Part 2 Text A Secretaries(I) Pre-reading:①New words②Phrases and expressions(II) While-reading:①Answer the following questions:Why are secretaries needed in all types of firms and organizations?As “the information clearinghouse for the office”, what do secretaries do to deal with informat ion? What are secretaries asked to do to organize and maintain paper and electronic files?What technology and office equipment are available to facilitate secretaries’ jobs?What skills and abilities do secretaries need to have?What knowledge do secretaries need to have?What interests and tendencies do secretaries usually have?What job duties do executive secretaries and administrative assistant perform?What is involved in legal secretaries’ jobs?What is involved in medical secretaries’ job?②Language points:[1] Secretaries perform a variety of clerical and administrative duties needed to run an office.金华职业技术学院教案本句中，perform为谓语动词，needed to run an office为过去分词短语作定语，修饰duties。
文秘英语教案6-10周
课题：Unit 6 Complaints and Apologies教学目的：1.The students will be able to deal with complaint in business.2.The students will be able to learn some new words and use them correctly.重点难点：1. Learn some new words: block stripe crack critical revamp2. Learn some useful expressions:①What is your hurry?②I am sorry bust in on you like this, but I’m really upset.③What on earth has happened to trouble you so?④Our clients are very critical on quality.⑤Our clients want a replacement.⑥It sounds like a reasonable solution.教学时数：2课时第3-4课时总第11-12 课时Teaching Steps：Ⅰ. Review1.Go over the new words together.2.Go over the dialogue together.Ⅱ. Lead inT: When you work in a company in the future, you may meet some client who complain about your service or business matter. So we must learn how to deal with complaint.Today we are going to learn a dialogue about how to deal with complaintⅢ. Presentation1.T: First, let’s learn some new words.1)block [blɒk] n. 块a block of stone 一块石头eg. Every block of stone is different.2）stripe [straɪp] n. 条纹eg. This block of stone is different in color and stripe.3）crack [kræk] n. 裂缝eg. There are some cracks on the stone.4) critical ['krɪtɪkl] adj. 挑剔的be critical on/ about / of sth 对。
文秘英语信息化课堂教学设计方案
3.Deeper practice
10 mins
1.学生听短文录音，记录关键词，分享听到信息
2.学生再听录音，填上所缺单词
多媒体电脑（音频）
加深学生对话题内容的理解和掌握
4.Translation
10 mins
1.学生完成课本练习
2.朗读短话，手机录音，音频上传班群
手机
鼓励学生开口朗读，纠正学生发音问题
2.所属章节：Unit 1 Listening and speaking
3.教学内容：Greetings and introductions
4.教材处理：
随着中国对外贸易的迅猛发展，秘书人才对外交际机会的增多，要求秘书具备扎实的英语技能。《文秘英语》教材实用性强，结合秘书岗位工作实际，向文秘专业学生提供必要的知识和实际工作场景，提高学生所需的听书读写能力。同时教材练习与“全国涉外秘书资格证书考试”结合，很适合文秘专业学生使用。
听说课Greetings and introductions是本书第一单元的第一课，介绍秘书工作中最基础的问候与介绍。课堂设置由浅入深，由易到难。首先用两个比较简单的对话听力将学生导入相应的工作场景，然后进入相对难一点的短文听力，并让学生归纳问候的要点。在学生熟悉了相应的知识后，到学生知识输出的部分。在课堂中段，学生注意力开始下降，这时候我会把活动设置为小组讨论和小组展示。
5.Act-out
35 mins
学生分小组选取话题讨论，编一段对话，明确分工，课后拍摄对话视频上传班群
手机
培养学生合作能力
6.Summmary
5 mins
老师总结
多媒体电脑（PPT）
让学生检查对这次课内容的掌握程度
七、教学评价设计（评价方法、评价指标等）
10 mins
1.学生听短文录音，记录关键词，分享听到信息
2.学生再听录音，填上所缺单词
多媒体电脑（音频）
加深学生对话题内容的理解和掌握
4.Translation
10 mins
1.学生完成课本练习
2.朗读短话，手机录音，音频上传班群
手机
鼓励学生开口朗读，纠正学生发音问题
2.所属章节：Unit 1 Listening and speaking
3.教学内容：Greetings and introductions
4.教材处理：
随着中国对外贸易的迅猛发展，秘书人才对外交际机会的增多，要求秘书具备扎实的英语技能。《文秘英语》教材实用性强，结合秘书岗位工作实际，向文秘专业学生提供必要的知识和实际工作场景，提高学生所需的听书读写能力。同时教材练习与“全国涉外秘书资格证书考试”结合，很适合文秘专业学生使用。
听说课Greetings and introductions是本书第一单元的第一课，介绍秘书工作中最基础的问候与介绍。课堂设置由浅入深，由易到难。首先用两个比较简单的对话听力将学生导入相应的工作场景，然后进入相对难一点的短文听力，并让学生归纳问候的要点。在学生熟悉了相应的知识后，到学生知识输出的部分。在课堂中段，学生注意力开始下降，这时候我会把活动设置为小组讨论和小组展示。
5.Act-out
35 mins
学生分小组选取话题讨论，编一段对话，明确分工，课后拍摄对话视频上传班群
手机
培养学生合作能力
6.Summmary
5 mins
老师总结
多媒体电脑（PPT）
让学生检查对这次课内容的掌握程度
七、教学评价设计（评价方法、评价指标等）
文秘英语教学设计方案
文秘英语教学设计方案Title: English Teaching Plan for SecretariesI. Introduction (100 words)- Briefly explain the importance of English proficiency for secretaries.- Discuss the goals of the teaching plan, which include enhancing listening, speaking, reading, and writing skills, as well as improving knowledge of business vocabulary and etiquette.II. Pre-course Assessment (200 words)- Conduct a needs analysis to identify the specific skill areas in which the secretaries require improvement.- Administer a placement test to determine the secretaries' current English proficiency level.- Analyze the results to establish a baseline for measuring progress throughout the course.III. Course Content (600 words)1. Listening Skills (150 words)- Provide listening tasks that simulate real-life office situations (e.g., phone conversations, meetings, presentations).- Use authentic materials, such as audio clips and dialogues, to expose the secretaries to different accents and speaking styles.2. Speaking Skills (150 words)- Include topics related to the secretaries' office duties and responsibilities.- Encourage the use of appropriate business vocabulary and etiquette during speaking activities.3. Reading Skills (150 words)- Introduce strategies for efficient reading, such as skimming and scanning.- Analyze language features, such as sentence structure and vocabulary, to help secretaries understand the texts better.4. Writing Skills (150 words)- Teach the secretaries different types of business writing, including emails, letters, and reports.- Provide writing tasks that simulate real-life situations, such as drafting emails requesting information or writing areport summarizing a meeting.IV. Assessment and Feedback (100 words)- Administer regular progress assessments, including quizzes, written assignments, and oral presentations.- Provide constructive feedback on the secretaries' performance to help them identify areas for improvement.- Offer individualized support and guidance based on the secretaries' specific needs.V. Conclusion (50 words)- Emphasize the importance of constant practice and self-study to maintain and improve language proficiency in the long term.Note: The word count provided for each section is approximate and may vary depending on your specific needs and requirements.。
文秘英语情境教学
文秘英语“教、学、做”一体情境教学资料文秘英语课程是我院应用英语专业的一门重要专业课程，具有很强的综合性和实践性。
该课程的功能在于培养用英语进行秘书业务处理的职业能力，达到本专业学生应获得的职业资格证书的基本要求，为后续涉外文秘实习能力培养做准备。
该课程的教学目标是：培养学生阅读和翻译涉外英语文章的能力，包括专业技术性文章和实用性文章；培养学生应用文写作能力，内容包括欢迎辞，建议书，备忘录等；培养学生英语口语交际能力，比如接待来访，接听电话，商务旅游等。
由此可见，该课程旨在培养学生的听说读写译的英语综合能力，让学生能全方位的胜任涉外秘书英语职务。
这一综合性的教学目标给秘书英语课堂教学提出难题，因为学生既要掌握专业知识，又要熟悉英语语言，而且各方面的能力都以应用性，实践性为指向。
传统的课堂教学方法PPP，即presentation(老师讲)，practice( 学生练) 和production(学生用)(Peter Skehan，1998:93)，以演绎法为主，以语言形式为中心，注重语言知识和老师的讲授，忽视英语的交际性和应用性，而任务型教学法恰恰可以弥补传统教学法的不足，适合秘书英语课堂教学。
一、教学设计思路《文秘英语》秉承“让学生通过工作来实现学习”的原则，课程教学设计按照分析（Analyzing）、转化（Transformation）和系统化（Systematization）的步骤进行，即ATS 模式。
分析，即在企业进行职业调研，并对招聘广告进行收集分析，归纳出涉外秘书10 项工作任务与职业能力，据此确定教学内容。
转化即遵循教育学、教学法、心理学的相关理论，结合国家秘书职业资格证书考试，与企业专家和职业教育专家一起研讨，将涉外秘书工作岗位实际需要的知识、能力、素质转换成为课程教学内容，即10 个学习情境。
系统化，以典型工作情境为逻辑线索，以项目为载体完成每一个情境的学习，并将课程内容系统化，以10 个一体化项目和10 个实训项目支持学生能力发展。
文秘英语第一讲
• Unit Seven Making Business Arrangements: • ---know what arrangements a secretary has to make in a company. • ---know how to make these arrangements • --- learn the skills and the points that secretaries should pay attention to while doing these arrangements • 学会有过本课程的教学，使学生能够掌握一定 的相关行业实用写作文体、实用口语，提 高和掌握文秘英语交流的基本技能和涉外 英语交际能力。 • 1、听力能力要求：能基本听懂正常语速的 电话、对话等，并能结合具体语言环境， 理解所听内容的深层含义。 • 2、阅读能力要求：能读懂一般难度的英语 文章，能够承担办公室中常见的涉外活动 中的英语阅读和翻译工作。
6. 教学媒体和教学方法
• 本课程的教学媒体以文字教材和光盘教材为主， 辅以的网上辅导资料。 学习方式以课堂讲授和学 生课后自学为主。学生应认真学习文字材料，按 课程要求完成教材中的各项练习，并核对答案， 学会借助工具书解决学习中所遇到的问题。在学 习过程中，应针对同一份语言材料，结合所学办 公室文秘知识，进行多种形式的口、笔头操练， 做到举一反三、温故知新、融会贯通，以提高听、 说、读、写、译语言综合运用能力。
• 全书分为10个单元，围绕两条主线展开：一是秘 书基本专业知识的介绍，二是对学习者语言技能 和实际操作技能的培养。 • 每个单元围绕一个主题编写，全书十个单元基本 涵盖了秘书工作的基本知识。每个单元包括以下 几个部分： • 第一部分，“听力与会话”（Listening and Speaking），旨在培养学生的涉外英语口语交际 能力，内容涉及会面介绍、接听电话、接待来访、 活动安排、商务旅游、访问等。
6. 教学媒体和教学方法
• 本课程的教学媒体以文字教材和光盘教材为主， 辅以的网上辅导资料。 学习方式以课堂讲授和学 生课后自学为主。学生应认真学习文字材料，按 课程要求完成教材中的各项练习，并核对答案， 学会借助工具书解决学习中所遇到的问题。在学 习过程中，应针对同一份语言材料，结合所学办 公室文秘知识，进行多种形式的口、笔头操练， 做到举一反三、温故知新、融会贯通，以提高听、 说、读、写、译语言综合运用能力。
• 全书分为10个单元，围绕两条主线展开：一是秘 书基本专业知识的介绍，二是对学习者语言技能 和实际操作技能的培养。 • 每个单元围绕一个主题编写，全书十个单元基本 涵盖了秘书工作的基本知识。每个单元包括以下 几个部分： • 第一部分，“听力与会话”（Listening and Speaking），旨在培养学生的涉外英语口语交际 能力，内容涉及会面介绍、接听电话、接待来访、 活动安排、商务旅游、访问等。
职业教育环境下的文秘英语教学设计
职业教育环境下的文秘英语教学设计秘专业人员的实际素质要求，设置相应的教学情境，培养学生在文秘工作中的实际语言运用能力； 2.1.4教学内容设计要充分考虑实践性与开放性的要求。
2.2教学内容的组织与安排:本课程的教学内容的组织原则为实用为主，够用为度。
我将本课程的内容分为两个教学模块来进行。
第一教学模块是理论教学部分，涉及文秘英语的基础知识、专业术语、习惯性表达和秘书英语应用文写作；第二教学模块是实训部分，涉及文秘英语口语与写作的单项技能训练、口语与写作的综合技能训练和社会实践。
2.3课程的重点、难点与解决办法 2.3.1本课程的重点：职业环境中的文秘英语知识传授和英语应用能力的提高。
2.3.2本课程的难点：由于中职学生英语基础薄弱，缺少实际应用英语和实际工作的经验，在职场环境下应用英语的能力，如口语，听力，写作等都比较困难。
2.3.3解决方案：合理调整教学内容，实用为主，够用为度，在课堂上采取由浅入深、循序渐进的教学方法，保证基础，突出重点，逐渐引入职场概念，多加指导和背景介绍；对于个别学习困难的学生，采用个别辅导、答疑的方法解决；增加实践性教学。
通过项目驱动型模式、模拟练习、情景实践、现场实训等形式，增强学生的感性认识，从而更好的掌握知识，增强技能。
3学情与学法指导职业教育培养的是技术、生产、管理服务等领域的一线工作人员，英语教学应能解决学生将来在工作岗位的实际交际需求。
根据许多学校在众多企业中所调查了解的情况，以及对毕业生的调查，学生的实际应用能力不能满足社会要求，目前的英语教学也不能满足广大学生的需要。
因此，英语教学的目标之一应是培养学生综合应用能力，即在保证一定的英语基础知识上，重点培养英语学习策略、交际策略、跨文化交际能力和职业能力。
3.1学情分析 3.1.1学生的知识基础和技能基础英语基础知识有差异；专业英语知识较薄弱，英语思维能力较弱；没有过多的实践经验 3.1.2学生的心理特征和学习习惯对英语教学有抵触情绪，自主学习意识差；缺乏参与意识，习惯被动听课；学习方法单一，缺乏科学方法指导；学生本身属于灵活好动型，求知欲望较强。
文秘英语教案
What should a secretary do when the executive is away?
Next, a secretary is expected to take action authorized批准during the executive’s absence and use initiative主动权and judgment to see that matters requiring attention are referred to a delegated授权authority or handled in a manner so as to以便 minimize the effect of the employer’s absence.
How can a secretary help visitors?
Apart from what has been mentioned above, a secretary should also be able to do a variety of other jobs. To begin with, a secretary should make appointments for the executive行政的 and maintain his or her calendar. He or she is expected to receive and assist visitors and telephone callers in every way possible and then refer them to the executive or other appropriate persons as circumstances warrant保证. A secretary is expected to arrange business itineraries旅游活动日程and coordinate协调 the executive’s travel requirements.
文秘英语 教案
文秘英语教案教案标题：文秘英语教案教学目标：1. 了解文秘英语的基本概念和特点。
2. 掌握文秘英语中常用的词汇和表达方式。
3. 提高学生的听、说、读、写文秘英语的能力。
4. 培养学生的沟通和协作能力。
教学内容：1. 文秘英语的概念和特点介绍。
2. 文秘英语中常用的词汇和表达方式。
3. 阅读和理解文秘英语相关材料。
4. 听力训练：听取文秘英语对话和讲解。
5. 口语训练：练习文秘英语口语表达和对话。
6. 写作训练：撰写文秘英语邮件和报告。
教学步骤：1. 导入：通过展示一份文秘英语邮件或报告，引发学生对文秘英语的兴趣。
2. 概念介绍：讲解文秘英语的定义和特点，以及其在商务环境中的重要性。
3. 词汇和表达方式学习：通过课堂讲解和练习，教授文秘英语中常用的词汇和表达方式。
4. 阅读和理解：分发文秘英语相关材料，让学生阅读并回答相关问题，提高他们的阅读理解能力。
5. 听力训练：播放文秘英语对话录音，让学生听取并回答问题，提高他们的听力理解能力。
6. 口语训练：组织学生进行文秘英语口语对话练习，鼓励他们运用所学词汇和表达方式进行实际对话。
7. 写作训练：给学生布置文秘英语邮件或报告的写作任务，指导他们如何组织和表达自己的想法。
8. 总结和评价：回顾所学内容，提醒学生需要继续努力的地方，并给予积极的评价和鼓励。
教学资源：1. 文秘英语教材和参考书籍。
2. 文秘英语相关材料和练习题。
3. 录音设备和文秘英语对话录音。
4. 笔记本电脑或纸张和笔。
教学评估：1. 阶段性小测验：在课程中适时进行小测验，检查学生对文秘英语的理解和掌握程度。
2. 口头表达评估：观察学生在口语训练环节的表现，评估他们的口语表达能力。
3. 写作评估：评估学生在写作训练中的表现，包括组织和表达能力。
教学扩展：1. 组织学生进行文秘英语实践活动，如模拟商务会议或写作实践。
2. 鼓励学生参加文秘英语竞赛或考试，提高他们的学习动力和竞争力。
3. 提供额外的学习资源，如网上课程或学习社区，供学生自主学习和拓展知识。
文秘英语教案1-1
案首Knowing CareerWarm-up activityMatchingAre you really preparing for the hunting? What kind of preparation should you do before you start your job interview? Listed below are some things you need to get ready or familiar before your job interview. Try to match1.certificate a.求职简历2.job vacancy b.求职信3.prospective employer c.毕业文凭4.job duties d.证书5.requirements for applicants e.职位空缺6.major competitor f.招聘广告7.major market g.潜在招聘方8.want ad h.应聘条件9.diploma i.应聘表10.cover letter j.工作职责11.application form k.主要市场12.reasons for hiring l.主要竞争公司13.corporate culture m.招聘原因14.curriculum vitae n.企业文化15.telephone screening o.电话筛选16.shortlist p.最后候选人名单Key to answers: 1. d 2.e 3.g 4.j 5.h 6.l 7.k 8.f 9.c 10.b 11.i 12.m 13.n 14.a 15.o 16.pII. Introduction to the topicQuestions for students to discuss:1. What do you want to do after graduation?2. What should an employee do to hunt a job?3. Have you ever experienced hunting a part-time job?III. Knowledge-absorbingTask 1: Five Steps to Hunt a JobQuestions: In order to hunt a job, what should you do?Step 1 Career planning and managementStep 2 Job hunting Array Step 3 StrategizingStep 4 Resume and Cover letter writingStep 5 InterviewingTask 2: Read and translate the Want adsWant ads (招聘广告)English TeacherResponsibility:---Conduct English teaching according to British education system. Requirements:---University degree and above in English major or normal English.---Eager to learn and open-minded with creativity.---With deep understanding and respect for different cultures.(Warmly welcome the fresh graduates to apply for this position.)Marketing AssistantResponsibility:---Responsible for the local management of marketing and sales activities according to the instruction from the head office.---Collect related information to the head office.Requirements:---College degree and above with good English (speaking and writing).---Develop relationship with local media and customers.---With basic idea of sales and marketing, related experience is preferred.---Working experience in the international organization is a must.---Good communication and presentation skills.Practice （练习）Directions: The following is an advertisement of Pepsi Co.China Co. Ltd, please translate according to the information givenin Chinese.百事可乐（中国）有限公司是一家独资企业。
涉外文秘英语 教案 阮蓓怡 se-9
Secretarial Procedures & Secretarial English
Study Tasks for the Eighth Week
Section Two, Unit Fourteen About the Mid-term Examination
2
Section Two, Unit Fourteen
8
Speaking in Public: An Example
The Company Anniversary Party
a private discussion a conversation over lunch a gossip in the lift a chance meeting in the corridor an informal gathering of staff instructing subordinates dealing with clients formal meetings interviews conferences/seminars
6
Speaking in Public
Although you may never aspire to address audiences as a professional speaker, the chances are that you will be required to give a talk, explain a procedure or propose some plan in the course of your career. When faced with such a task, you should aim to communicate with your audience and not feel intimidated by them. Every good speaker suffers from nerves or butterflies. A certain amount of tension is not a bad thing. It means the speaker cares about getting through to the audience and about putting on a good performance. Common faults include not identifying the main ideas to be put across. This results in your talk being vague and ineffective, sliding from one point to another without clear indication, or repeating points already made. If a speaker is not thoroughly prepared and is disorganized, the audience will feel their time has been wasted.
Study Tasks for the Eighth Week
Section Two, Unit Fourteen About the Mid-term Examination
2
Section Two, Unit Fourteen
8
Speaking in Public: An Example
The Company Anniversary Party
a private discussion a conversation over lunch a gossip in the lift a chance meeting in the corridor an informal gathering of staff instructing subordinates dealing with clients formal meetings interviews conferences/seminars
6
Speaking in Public
Although you may never aspire to address audiences as a professional speaker, the chances are that you will be required to give a talk, explain a procedure or propose some plan in the course of your career. When faced with such a task, you should aim to communicate with your audience and not feel intimidated by them. Every good speaker suffers from nerves or butterflies. A certain amount of tension is not a bad thing. It means the speaker cares about getting through to the audience and about putting on a good performance. Common faults include not identifying the main ideas to be put across. This results in your talk being vague and ineffective, sliding from one point to another without clear indication, or repeating points already made. If a speaker is not thoroughly prepared and is disorganized, the audience will feel their time has been wasted.
文秘专业英语 unit 2
10 min
操练（掌握初步或基本能力）
1.Routine check-ups:
Partuseful expressions
任务型
学习法
交际法
1.Do the previewing for the teacher’s check-ups.
2.Pair work/group work/team work
8.A qualified secretary should be good at composing letters and assisting in preparing various reports.一名合格的秘书应该擅长拟写各种信件并协助准备各类报告｡
9.You may make a very clear index to all of your filing cabinets.你要为所有的档案柜做一个非常清晰的索引｡
一、教案头编号：
授课班级：
授课日期：
年月日
年月日
年月日
年月日
本次课标题：Unit 2 Knowing Your Office Work Part One & Part Two
教学目标
能力（技能）目标
知识目标
1. Understand the work of a secretary;
2. Discuss issues concerning executive secretaries;
5)Production Control, Material Control, Quality Inspection,Research,and Development Center生产控制部､物料控制部､质检部和研发中心
6)Marketing andSalesCenterand After-sales Service Center营销中心和售后客服中心
操练（掌握初步或基本能力）
1.Routine check-ups:
Partuseful expressions
任务型
学习法
交际法
1.Do the previewing for the teacher’s check-ups.
2.Pair work/group work/team work
8.A qualified secretary should be good at composing letters and assisting in preparing various reports.一名合格的秘书应该擅长拟写各种信件并协助准备各类报告｡
9.You may make a very clear index to all of your filing cabinets.你要为所有的档案柜做一个非常清晰的索引｡
一、教案头编号：
授课班级：
授课日期：
年月日
年月日
年月日
年月日
本次课标题：Unit 2 Knowing Your Office Work Part One & Part Two
教学目标
能力（技能）目标
知识目标
1. Understand the work of a secretary;
2. Discuss issues concerning executive secretaries;
5)Production Control, Material Control, Quality Inspection,Research,and Development Center生产控制部､物料控制部､质检部和研发中心
6)Marketing andSalesCenterand After-sales Service Center营销中心和售后客服中心
涉外文秘英语教案
Words and Expressions
graduate n. 毕业生 vacancy n. 空位 require vt. 需要 experience n. 经验 suit vt. 适合 apply (for) vi. 申请 applicant n. 申请人 quality n. 品质、素质 initiative n. 主动性 sense of responsibility n. 责任心 on one’s behalf 代表某人 instruction n. 请示，指点 communication n. 交际 cope with 处理、应付 correspondence n. 信件 client n. 客户 status n. 地位、身份 odd job 打杂 shorthand n. 速记 word processing 文字处理
Grammar and Function
You needn’t hurry. 你不必急急匆匆。 You don’t have to use that typewriter because we have computers now. 因为我们现在 有了电脑，因此你不一定要用那架打字机了。 III．must的推断形式： 1. 对目前情况的推断，肯定式为must，否定式为can’t, You must be tired. 你一定累了吧！ You can’t be tired. 你不可能累了。 2. 对过去行为的推断，肯定式为must + 完成时，否定式为can’t +完成时。 Mr Green must have been to my office. 格林先生肯定已来过我办公室了。 Mr Green can’t have been to my office. 格林先生不可能已来过我办公室。
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Knowing CareerWarm-up activityMatchingAre you really preparing for the hunting? What kind of preparation should you do before you start your job interview? Listed below are some things you need to get ready or familiar before your job interview. Try to match1.certificate a.求职简历2.job vacancy b.求职信3.prospective employer c.毕业文凭4.job duties d.证书5.requirements for applicants e.职位空缺6.major competitor f.招聘广告7.major market g.潜在招聘方8.want ad h.应聘条件9.diploma i.应聘表10.cover letter j.工作职责11.application form k.主要市场12.reasons for hiring l.主要竞争公司13.corporate culture m.招聘原因14.curriculum vitae n.企业文化15.telephone screening o.电话筛选16.shortlist p.最后候选人名单Key to answers: 1. d 2.e 3.g 4.j 5.h 6.l 7.k 8.f 9.c 10.b 11.i 12.m 13.n 14.a 15.o 16.pII. Introduction to the topicQuestions for students to discuss:1. What do you want to do after graduation?2. What should an employee do to hunt a job?3. Have you ever experienced hunting a part-time job?III. Knowledge-absorbingTask 1: Five Steps to Hunt a JobQuestions: In order to hunt a job, what should you do?Step 1 Career planning and managementStep 2 Job hunting Array Step 3 StrategizingStep 4 Resume and Cover letter writingStep 5 InterviewingTask 2: Read and translate the Want adsWant ads (招聘广告)English TeacherResponsibility:---Conduct English teaching according to British education system.Requirements:---University degree and above in English major or normal English.---Eager to learn and open-minded with creativity.---With deep understanding and respect for different cultures.(Warmly welcome the fresh graduates to apply for this position.) Marketing Assistant Responsibility:---Responsible for the local management of marketing and sales activities according to the instruction from the head office.---Collect related information to the head office.Requirements:---College degree and above with good English (speaking and writing).---Develop relationship with local media and customers.---With basic idea of sales and marketing, related experience is preferred.---Working experience in the international organization is a must.---Good communication and presentation skills.Practice （练习）Directions: The following is an advertisement of Pepsi Co.China Co. Ltd, please translate according to the information givenin Chinese.百事可乐（中国）有限公司是一家独资企业。
由于我们在中国的业务不断扩大，现聘请精明能干的人士来应聘一下职位：涉外秘书●需商务英语、国际贸易、文秘专业的大学本科毕业生●英语四级以上，英语口语表达、文书写作能力强●有1-3年的助理或者文秘的相关经验，在合资企业工作者优先Task 3: Learn to write CV or resume and Cover letter（重点）Teachers should provide the sample of CV and Cover letter in English.英文简历写法1. 标题: Curriculum Vitae / Resume2. 简历的内容：按年代排序1) Personal Information/Data:Name, address (present/permanent), postal code, date/place of birth, sex (male/female), nationality, marital status (single/married/ divorced), health condition (excellent)…2) Education Background: B. A, B. E, B.S, MBA,3) Job Objective4) Work experience5) Qualification3. Samples:ResumeName:_____Address: ______ Date of birth: ______ Sex: _____Marital Status: _______Job Objective: Seek a job as a computer programmerEducation Background: Graduated from the Computer Department, Rizhao Polytechnic in 1998with excellent marks.Foreign language: Studied English for 9 years. I’m excellent at reading and good at writtentranslation. Besides, I can communicate orally in English quite fluently. I likeswimming very much and sometimes I enjoy going online.英文求职信写法What’s the purpose of writing a job application letter?What is the correct form of a letter?What should be a job application letter’s main points?What are the requirements on the language used?Are there any requirement on the length and font? If yes, what are they?一封完整的求职信可以从四个方面入手：(格式见PPT)(1)开头开头一定要开门见山的写明你对公司有兴趣并想担任他们空缺的职位，以及你是如何得知该职位的招聘信息的。
例如：A：获知贵公司199__年10月__日在_____报上招聘_______的信息后，我寄上简历敬请斟酌。
(2)推销自己信的第二部分要简短地叙述自己所学的专业以及才能，特别是这些才能将满足公司的需要。
没有必要具体陈述，详细内容引导对方查看你的简历。
此外，推销时要适度，不能夸大其词。
(3)联系方式写清楚在求职信中给出你电话预约面试的可能时间范围，或表明你希望迅速得到回音，并标明与你联系的最佳方式。
(4)收尾感谢他们阅读并考虑你的应聘。
秘书 (secretary)Dear Sir/s,Please consider me as an applicant for the position of the secretary which you describe in your advertisement in the newspaper of July 5.I’ve just graduated from Shanghai Commercial College in which I majored in Import and Export Trading. English happened to be my favorite and best subject at school. My English scoreswere always on the top ten of my class of fifty. I have learned to operate telex machine and computer and I can type either in English or in Chinese. Although I have no other work experience than a two years part-time job in an export company in summer, I am willing to work hard and learn.I’d very much appreciate the chance to talk to you and to get your opinion on whether I am qualified for the job you offer.Yours truly,Li Nan Practice:假如我是李梅,今天从<中国日报>看到北京一家公司招聘涉外（英语）秘书广告,用英语写一封求职信。