给客户报价后跟进的英文邮件如何写

英文电子邮件写作技巧一、文法上1、切忌主客不分或模糊例子: Deciding to rescind the earlier estimate, our report was updated to include $40,000 for new equipment.”应改为：Deciding to rescind our earlier estimate, we have updated our report to include $40,000 for new equipment. (We决定呀, 不是report.)2、句子不要凌碎例子: He decided not to audit the last ten contracts. Because of our previous objections about compliance. 应该连在一起.3、结构对称,令人容易理解.例子: The owner questioned the occupant’s lease intentions and the fact that the contract had been altered with ink markings.应改为: The owner questioned the occupant’s lease intentions and ink alterations of the contract.4.单众数不要搞乱,不然会好刺眼,看不舒服.例如: An authorized person must show that they have security clearance.5.动词主词要呼应. 想想这两个分别:1）.This is one of the public-relations functions that is underbudgeted.2）. This is one of the public-relations functions, which are underbudgeted.6.时态和语气不要转变太多.看商务英语已经是苦事,不要浪费人家的精力啊.7.标点要准确.例如: He did not make repairs, however, he continued to monitor the equipment.改为: He did not make repairs; however, he continued to monitor the equipment.8.选词正确. 好像affect和effect, operative和operational等等就要弄清楚才好用啦.9.拼字正确. 有电脑拼字检查功能后,就更加不能偷懒.10.大小写要注意.非必要不要整个字都是大写,除非要骂人例如: MUST change to OS immediately. 外国人就觉得不礼貌和喝令人一样. 要强调的话,用底线,斜字,粗体就可以了.二、写信提示1.人家的名字千万不要错.老一辈的看到名字错就干脆撵去垃圾桶. 同样, 头衔都不要错. 头衔或学位,任择其一吧.以下是一样的: Howard E. Wyatt, D.D.SPhD. Dr. Howard E. Hyatt2.多过一个男人,用Messrs,就是Misters的意思,不过不要跟名字,跟姓就行啦.例如: Messrs. Smith, Wyatt, and Fury 。

外贸中从报价到收款的18个模版1. 向海外买家推销商品Dear Sir: May 1, 2008Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.Yours faithfully2. 提出询价Dear Sir: Jun.1, 2008We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon..Truly3. 向海外客户迅速提供报价Dear Sir: June 4, 2008Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.交易的契机4. 外贸报价如何讨价还价Dear Sir: June 8, 2008We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon.Yours truly5-1 同意进口商的还价Dear Sirs: June 12, 2008Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down.Sincerely5-2 拒绝进口商的还价Dear Sirs: June 12, 2008Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.Truly6. 正式提出订单Dear Sir: June 15, 2008We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.Truly7. 确认订单Dear Sir: June 20, 2008Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times.Sincerely8. 请求开立信用证Gentlemen: June 18, 2008Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in ou* **vor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested.Sincerely9. 通知已开立信用证Dear Sir: June 24, 2008Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in you* **vor, valid until Sep. 20. Please advise us by fax when the order has been executed.Sincerely10. 请求信用证延期Dear Sir：Sep. 1, 2008We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at ou* **ctory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Sept.30.Sincerely11. 同意更改信用证Gentlemen: Sept. 5, 2008We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30. Please keep us abreast of any new development.Sincerely交易的进行12. 抱怨发货迟延Dear Sirs: Sept. 25, 2008Concerning our order No. 599 for 200 mountain bikes, so far you have shipped only 50 bikes against the shipment. We are notifying you that we reserve our right to claim on you for the shortage, if it is confirmed. We have given our customers a definite assurance that we would supply the goods by the end of September. We hope you will look into this urgent matter.Yours faithfully13. 处理海外买家的抱怨Gentlemen: Sept. 30, 2008In response to your letter of Sept.25, we regret your complaint very much. Today we received information from Hong Kong that the remaining 150 bikes were on a ship that developed engine trouble and had to put into port for repairs. The trouble was not serious, and the vessel is now on her way. She would arrive at your place tomorrow or the next day.Truly14-1 取消订货Dear Sirs: Oct. 2, 2008We are sorry that causes completely beyond your control have made it impossible for you to keep the shipment date of Sept. 30. Since you have failed to uphold your end of the agreement, we find it necessary to cancel our order. Unfortunately, our buyers cannot wait indefinitely for the units. We are sorry that it is necessary to take such a drastic step.Sincerely14-2 谅解迟运原因Gentlemen: Oct. 2, 2008We have received of your notice of delay of shipment due to mechanical troubles on the ship. We are pleased that the order is now on its way. Thank you for the notice. We are eagerly awaiting the ship's arrival. ¬Yours faithfully交易的尾声15. 货物损坏报告Dear Sirs: Oct. 4, 2008Upon arrival of your shipment, the ship's agents noticed that case No. 5 was damaged and notified us. The number of articles in the case is correct according to the invoice, but the following articles are broken: (List of articles)As you will see in our survey report and of the ship's agents', that these units are damaged and quite unsaleable. Please send us replacements for the broken articles; we await your reply in due course.Sincerely16-1. 拒绝承担损坏责任Dear Sirs: Oct. 8, 2008Thank you for informing us of the damaged shipment. Since the units were packed with the best of care, we can only assume that the cases were handled roughly. We therefore urge you to lodge your claim with the insurance company.Sincerely16-2. 承担赔偿责任Gentlemen: Oct. 8, 2008As soon as we got your letter we got in touch with the packers and asked them to look into the matter. It appears that the fault lies with the packaging materials used. We have since corrected the mistake. We apologize for the oversight, and are sending a new delivery immediately.Sincerely交易花絮17. 催要逾期货款Dear Sirs: Nov. 30, 2008It has come to our attention that your payment is one month overdue. The units ordered were delivered to you on September 26 and were invoiced on September 30. Payment is due on October 30. We look forward to seeing your remittance within a week.Sincerely18. 付清逾期货款Dear Sirs: Oct. 3, 2008We have looked into the cause of the delay in payment and have found that our accounting department made an oversight in ****** your remittance. We are sorry for the inconvenience. The sum of US$ 20,000 has been sent to you by Telegraphic Transfer and should reach you sometime tomorrow.Sincerely。

14套跟进客户英文模板强势来袭~拿走不谢！今天为大家精心准备了史上最全的订单跟进英文模板！模板还真不是万能的，请灵活运用~01未付款订单的催款模板（根据产品的自身特点对描述内容进行修改）Dear xxx,We have got your order of XXXXXX.But it seems that the order is still unpaid. If there’s anything I can help with the price,size, etc. please feel free to contact me.After the payment is confirmed, I will process the order and ship it out as soon as possible.Thanks!02查看到买家付款完成的订单后，给买家发送订单确认邮件，并且告知预计发货时间Hi, xxx,Thank you for your payment for orders xxxxxxx.We will be dispatching these items within the next 3 days.If you have any questions or problems,contact us directly for help.03填写了发货通知后告知买家当前状况（订单号、发货单号、运输方式和发货日期）Hello, xxx,We are happy to tell you we have dispatched your order! You can track its progress with the following tracking number:xxxxxx.You can also track the delivery of your order yourself here: . It usually takes about 30 days for your orderarrive, but as this is the shopping season, the logistics companies are very busy and some orders may takes lightly longer to arrive.If you have any questions or problems, contact us directly for help.04超过5天还未更新物流信息，让买家再等待Dear xxx,As we all know, it’s the busiest part of the shopping season and the logistics companies are running at maximum capacity.Your delivery information has not been updated yet, but don’t worry- we will let you know as soon as an update is available.Thank you for your patience!05货物退回，换物流方式重新给买家发货，并延长收货时间Hello, xxx,Due to the overwhelming demand for logistics this shopping season, the original dispatch has failed.Don’t worry! We have already dispatched your order with a different logistics company. You can track the new delivery of your order here:.We have also extended the time period for you to confirm delivery.If you have any questions or problems, contact us directly for help.06长时间在途，确认是否收到货物，减少买家未收到的担忧Hello, xxx,If you haven’t received your order yet, please don’t worry. We just checked the tracking information and it’s on its way!Don’t worry about your money or your purchase either if you do not receive your package, we will resend your order, or you can apply for a full refund.If you have any questions or problems, contact us directly for help.07距离确认收货超时还有1周，依然未妥投，告知买家物流的大致情况，并且告知买家会给他延长收货时间，请买家不要提交纠纷Hello, xxx,We have checked the tracking information and found your package is still intransit. This is due tothe over whelming demand for logistics this shopping season. We have also extended the time period for you to confirm delivery.If you have any questions or problems, please contact us directly for assistance, rather than submitting a refund request. We aim to solve all problems as quickly as possible!Thanks!08客户投诉产品质量有问题(表示歉意，并愿意配合解决问题，承诺下次购买能给予折扣)，请根据订单实际情况进行更改Dear xxx，I am very sorry to hear about that. Since I did carefully check the order and the package to make sure everything was in good condition? Before shipping it out, I suppose that the damage might have happened during the transportation.But I’m still very sorry for the inconvenience this has brought you. I guarantee that I will give you more discounts to make this up next time you buy from us.Thanks for your understanding.09货物断货，推荐类似产品（建议大家及时把断货的商品下架）Dear xxx,We are very sorry that item you ordered is out of stock at the moment. I will contact the factory to see when it will be available again. I would like to recommend some other items of similar styles. Hope you like them too. You can click on the following link to check them out XXXXXX. If there’s anything I can help with, please feel free to contact us.Thanks!10折扣产品推荐Dear xxx,Thanks for your message. Well, if you buy both of the XXXX items, we can offer you a XXX %discount. Once we confirm your payment, we will ship out the items for you in time. Please feel free to contact us if you have any further questions.Thanks & Best regards!11买家议价（填写希望买家购买的件数和您所能提供的折扣）Dear xxx,Thank you for taking interests in our item. I’m afraid we can’t offer you that low price you bargained as the price we offer has been carefully calculated and our profit margin is already very limited. However, we can offer you a XXX %discount if you purchase more than XXXX pieces in one order. If you have any further questions, please let me know.Thanks!12向买家推荐新品(圣诞节/新年等节日畅销产品推荐)Dear xxx,As Christmas/New year/…… is coming, we found XXXXXXXXXX has a large potential market. Many customers are buying them for resale on eBay or in their retail stores because of its high profit margin. We have a large stock of XXXXXXXX. Please click the following link to check them out XXXXXXXXXX. If you order more than 10 pieces in one order, you can enjoy a wholesale price of XXX.Thanks.13货物在海关Hello, xxx,We have checked the tracking information and found your package has now arrived at your country’s customs agency. Please let us know as soon as your order arrives at your delivery address. If your package experiences any delays at customs, please contact them tore solve any problems.Thanks!14货物已经处于签收状态，提醒买家确认收货Hello, xxx,The tracking information shows that you have received your order! Please make sure your items have arrived in good condition and then confirm satisfactory delivery. If you have any questions or problems, please contact us directly for assistance, rather than submitting a refund request. We aim to solve all problems as quickly as possible!Thanks!*本文内容来自外贸壹麦田，由邦阅编辑整理。

给客户报价后跟进的英文邮件如何写Subject: Follow-up on Quotation for our Valued ClientDear [Client's Name],I hope this email finds you well. I am reaching out to follow up on the quotation we recently provided you with. I understand that making a decision can be a process, and I am here to assist you in any way possible to ensure your satisfaction.Firstly, I would like to express my gratitude for considering our company for your [product/service] needs. We highly value your business and are committed to delivering high-quality products/services along with excellent customer service.As a reminder, the details of the quotation are as follows:- Quotation Reference Number: [Reference Number]- Date of Quotation: [Date]- Validity of Quotation: [Validity Period]I would like to confirm that the provided quotation includes the full breakdown of costs, including pricing for [specific items/services], as discussed earlier. Additionally, if there are any specific customization or additional requirements, please let me know, and I will be more than happy to assist you further.I understand that price is an important factor in your decision-making process. Should you have any concerns regarding the pricing or if yourequire further negotiation, please don't hesitate to reach out. We have various options available to explore and find a suitable solution that meets your budget and requirements.Furthermore, our company would like to emphasize the key benefits of choosing our products/services. These include:1. Quality: Our products/services are known for their exceptional quality and durability. We use only the finest materials and uphold rigorous quality control standards to provide you with products/services that exceed your expectations.2. Reliability: We have a proven track record of delivering on our promises. Our team of skilled professionals is committed to ensuring timely delivery and meeting project deadlines.3. Customer Service: We pride ourselves on providing excellent customer service throughout the entire process. Our dedicated team is readily available to address any questions or concerns you may have.Thank you once again for considering our quotation. We genuinely value your business and would appreciate the opportunity to serve you. If you have any further queries or require additional information, please do not hesitate to reach out to me directly. I will be more than happy to assist you.Looking forward to the possibility of working together, I remain.Sincerely,[Your Name][Your Position][Company Name] [Contact Information]。

给客户报价后跟进的英文邮件如何写Aaron回复C：如果仍然没有回音的话，可以在一、两个月后再写一封信。

Dear Sir,Now I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with comptetitive prices as per your request.By the way, how about your order (or business) with item ***? If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other.Thanks and best regards,Aaron商务书信中必不可少的组成部分网友常用标签（共0个）：requisite components in business letters商务书信中必不可少的成分with the exception of the simplified and functional letter formats, business letters are always composed of the following elements:除了简单书信格式和功能书信格式以外，商业书信通常由下列成分组成：1. letterhead 信头2. dateline 日期3. inside address 信内地址courtesy title 礼貌的称呼organization title 组织名称4. salutation 招呼语5. body of the letter 正文6. signature block 签名块complimentary close 信尾客套话hand-written signature and signature identification 手写体签名和签名7. i.e.d. blockinitials 写信人和收信人名字的首字母enclosures 附件distribution list 副本或电子档副本剑桥BEC考试常用精选句型100句1网友常用标签（共0个）：剑桥BEC考试（Business English Certificates）是为英语学习者提供的国际商务语言资格证书考试，它注重考查考生在实际工作环境中用英语解决问题的能力。

史上最全订单跟进英文模板1.未付款订单的催款模板Dear xxx,We have got your order of xxxxx,But it seems that the order is still unpaid.If there`s anything I can help with the price,size,etc.please feel free to contact me.After the payment is confirmed,I will process the order and ship it out as soon as possible.Thanks!2.查看卖家付款完成的订单后，给买家发送订单确认邮件，并告知预计发货时间。

Hi,xxx,Thank you for your payment for orders xxxx.We will be dispatching these items within the next 3 days. If you have any questions or problems ,contact us directly for help.3.填写了发货通知后告知买家当前状况（订单号,发货单号，运输方式和发货日期）Hello,xxxx,We are happy to tell you we have dispatched your order!You can track its progress with the following tracking number:xxxx.You can also track the delivery of your order yourself here:It usually takes about 30 days for your order arrive, but as this is the shopping season ,the logistics companies are very busy and some orders may takes lightly longer to arrive .If you have any questions or problems.contact us directly for help.4.超过5天还未更新物流信息,让买家再等待。

很多同学都很疑惑要怎么跟进报价后不回复的客户, 之前在前辈那里看到下面的一套跟进信函,觉得很有用,在这里跟大家分享一下.在此谢谢原作者.价后，老外不回邮件，这样跟进老外不回邮件，怎么治他Hope you are fine, my friend.It is regret that I haven't receive any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to lost a good customer like you!If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with you.如果客人还没有回信,一周后再问客人不回信的真实原因.(一般情况,70%的客人会告诉你他的原因)Glad to contact you again!Have you kindly check my offer? Hope they are workable for your market! Sorry that we still don't receive any information from you. I would apprreciate for your any comment about our offer, including price, quality, sercive. No matter if it is positive answer, It is great help for us to meet your requirement.Waiting for your favorable reply soon!之后的日子里,可以尝试新产品的报价,刺激下客人的神经.我通常是这样写的：good day!my quotation of digital photo frame you might have received and considerated. could you kindly advise your comments at your earlier convenience?if the products is not your are expecting,pls advise me your details requirement, i will re-offer asap.i am of service at any time!但是，不同的客人，我会变换着写邮件，让客人知道我们公司，产品的存在．我不会把客人缠得太紧，约十来天给他一封邮件我通常这样回复的：Dear ***,Wish you have a nice day!May I ask whether you have received my quotation?Now I am sending it again,if you have any other ideas.Please feel free to contact me.We will do much better if you can give any advices to us.I am waiting for your reply ASAP.Best regardsWennie．但是，想成功可不是容易的事情．dear sirhave you received our quotation of ..., if you have any further question,please don't hesitate to contact us.we are waiting for you comment about our quotation.we hope that we can establish a good business relationship with you in the nearest future.your prompt reply will be appreciate.回复A：直接去函敦促Dear Hugo Chu, Wish everything well with you and your esteemed company ! We are in receipt of your letter dated Aug 10 , and as requested was expressed you 3 catalogues for our refrigeration goods . We hope they will reach you in due course and will help you in making your selection . Wish we will promote business as well as friendship! Best wishes ! Kevin回复B：先写邮件问清情况。

尊敬的客户，感谢您选择我们的产品/服务。

我们已经收到了您的反馈，并将会跟进您提出的问题。

以下是我们会跟进的英文句子简短：1. We have received your feedback and will follow up on your request.2. Our team will work on resolving the issue and will keep you updated on the progress.3. We appreciate your patience and understanding as we address your concerns.4. Please rest assured that we aremitted to providing a satisfactory resolution.5. If you have any further questions or need additional assistance, feel free to contact our customer support team.我们对您的支持和信任深表感激，并期待为您提供更优质的服务。

如果您有任何其他问题或需要进一步的帮助，请随时与我们的客户支持团队通联。

谢谢！真诚地，[您的名字]尊敬的客户，我想再次感谢您对我们产品/服务的支持和信任。

在您提出的问题上，我们的团队已经开始着手解决，并将会跟进您的请求。

以下是我们扩展的英文句子：6. Our technical team is currently investigating the issue and working on a solution.7. We understand the importance of resolving this matter promptly and will prioritize it accordingly.8. Rest assured, we are dedicated to ensuring that your experience with our product/service meets your expectations.我们十分重视您的反馈，并将竭尽全力解决您所遇到的问题。

从报价到收款的18个邮件模板1. 向海外买家推销商品Dear Sir: May 1, 2008Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.Yours faithfully 2. 提出询价Dear Sir: Jun.1, 2008We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon.. Truly 3. 向海外客户迅速提供报价Dear Sir: June 4, 2008Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you willunderstand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you. 4. 外贸报价如何讨价还价Dear Sir: June 8, 2008We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon.Yours truly 5-1 同意进口商的还价Dear Sirs: June 12, 2008Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down.Sincerely 5-2 拒绝进口商的还价Dear Sirs: June 12, 2008Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the fallingmarket here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.Truly 6. 正式提出订单Dear Sir: June 15, 2008We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.Truly 7. 确认订单Dear Sir: June 20, 2008Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times.Sincerely 8. 请求开立信用证Gentlemen: June 18, 2008Thank you for your order No. 599. In order to execute it, pleaseopen an irrevocable L/C for the amount of US$ 50,000 in ou***vor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested. Sincerely 9. 通知已开立信用证Dear Sir: June 24, 2008Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in you* **vor, valid until Sep. 20. Please advise us by fax when the order has been executed.Sincerely10. 请求信用证延期Dear Sir：Sep. 1, 2008We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at ou***ctory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Sept.30. Sincerely 11. 同意更改信用证Gentlemen: Sept. 5, 2008We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and includingSeptember 30. Please keep us abreast of any new development. Sincerely 12. 抱怨发货迟延Dear Sirs: Sept. 25, 2008Concerning our order No. 599 for 200 mountain bikes, so far you have shipped only 50 bikes against the shipment. We are notifying you that we reserve our right to claim on you for the shortage, if it is confirmed. We have given our customers a definite assurance that we would supply the goods by the end of September. We hope you will look into this urgent matter. Yours faithfully 13. 处理海外买家的抱怨Gentlemen: Sept. 30, 2008In response to your letter of Sept.25, we regret your complaint very much. Today we received information from Hong Kong that the remaining 150 bikes were on a ship that developed engine trouble and had to put into port for repairs. The trouble was not serious, and the vessel is now on her way. She would arrive at your place tomorrow or the next day.Truly 14-1 取消订货Dear Sirs: Oct. 2, 2008We are sorry that causes completely beyond your control have made it impossible for you to keep the shipment date of Sept. 30. Since you have failed to uphold your end of the agreement, wefind it necessary to cancel our order. Unfortunately, our buyers cannot wait indefinitely for the units. We are sorry that it is necessary to take such a drastic step.Sincerely 14-2 谅解迟运原因Gentlemen: Oct. 2, 2008We have received of your notice of delay of shipment due to mechanical troubles on the ship. We are pleased that the order is now on its way. Thank you for the notice. We are eagerly awaiting the ship's arrival. ?Yours faithfully 15. 货物损坏报告Dear Sirs: Oct. 4, 2008Upon arrival of your shipment, the ship's agents noticed that case No. 5 was damaged and notified us. The number of articles in the case is correct according to the invoice, but the following articles are broken: (List of articles)As you will see in our survey report and of the ship's agents', that these units are damaged and quite unsaleable. Please send us replacements for the broken articles; we await your reply in due course.Sincerely 16-1. 拒绝承担损坏责任Dear Sirs: Oct. 8, 2008Thank you for informing us of the damaged shipment. Since theunits were packed with the best of care, we can only assume that the cases were handled roughly. We therefore urge you to lodge your claim with the insurance company.Sincerely 16-2. 承担赔偿责任Gentlemen: Oct. 8, 2008As soon as we got your letter we got in touch with the packers and asked them to look into the matter. It appears that the fault lies with the packaging materials used. We have since corrected the mistake. We apologize for the oversight, and are sending a new delivery immediately.Sincerely17. 催要逾期货款Dear Sirs: Nov. 30, 2008It has come to our attention that your payment is one month overdue. The units ordered were delivered to you on September 26 and were invoiced on September 30. Payment is due on October 30. We look forward to seeing your remittance within a week.Sincerely 18. 付清逾期货款Dear Sirs: Oct. 3, 2008We have looked into the cause of the delay in payment and have found that our accounting department made an oversight in****** your remittance. We are sorry for the inconvenience. The sum of US$ 20,000 has been sent to you by Telegraphic Transfer and should reach you sometime tomorrow. Sincerely。

给客户报价后跟进的英文邮件如何写在平时商务往来中，本人发现很多客户在对公司某个产品价格询盘后，我及时给予报价，但是报价后就一直没有客户的反应，没有见有订单。

像这种情况下，作为一个销售人员，应该如何处理呢？应该写什么内容的邮件去给客户以求进一步跟进呢？应该在发出报价后几天内发出邮件比较合适呢?针对这些问题，本人提出以下三个解决方法，如果哪位网友有更好地办法，不妨拿出来让大家一起参考。

回复A：直接去函敦促Dear 人名,Wish everything well with you and your esteemed company !We are in receipt of your letter dated Aug 10 , and as requested was expressed you 3 catalogues for our refrigeration goods . We hope they will reach you in due course and will help you in making your selection .Wish we will promote business as well as friendship!Best wishes !Aaron回复B：先写邮件问清情况。

本人觉得先写邮件问清情况，简单的询问，如HAVE YOU RECEIVED MY P/I, IS THERE ANY QUESTION OR PROBLEM WITH YOU?再问何时开L/C 或汇订金过来.....如客户没回复，那你应该(很有必要)打个电话过去问清情况。

是价格问题还是临时发生改变?客户是中间商，还在等最终客户的确认？还是其它问题？然后根据情况做一些措施看能否挽回这一张订单。

Dear Sir,Good morning! Hope you have got a wonderful weekend!For several days no news from you, my friend. Now I am writing for reminding you about our offer for item of **** dated ****** according to your relative inquiry. Have you got (or checked) the prices or not?( You can add some words to introduce your advantage of your product or something else to attract the customer). Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be on severice of you in near future.Looking forward to your prompt response,Thanks and best regards,Yours FaithfullyAaron回复C：如果仍然没有回音的话，可以在一、两个月后再写一封信。

超实用跟进客户英文邮件模板，外贸人必备！1、询问客户对报价的看法Dear xxx,Hope everything goes well with you！Have you kindly checked my offer? Hope they are workable for your market! It is regret that I haven't received any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply.If there is anything we can do for you, we shall be more than pleased to do so.Hope we can build good cooperation with you and your company.Best regards.2、重新发送报价Hello, xxx,Wish you have a nice day!May I ask whether you have received my quotation? Now I am sending it again, if you have any other ideas. Please feel free to contact me. We will do much better if you can give any advices to us.Waiting for your favorable reply soon!Best wishes.3、利用报价的有效期给客户一点压力Hello, xxx,Hope everything goes well! It’s Judy.We are in receipt of your inquiry dated on xxx and quote you as follow: XXXXXXX . Pls kindly check whether the price is workable? Because the price will be invalid on xxxx.Wish we will promote business.Best regards.4、追问客户的评价和反馈Dear xxx,How are you recently?Several days no news from you have you got my enquiry for xxxx? Fully understand that you are too busy to reply us. But we are still await for your comments. We need your feedback to go ahead. Thank you in advance. Many thanks and best regards.5、了解报价反馈，附上产品目录表Good day! My friends, Judy again.My quotation of xxx you might have received and considered. Could you kindly advise your comments at your earliest convenience?Enclosed is the E-catalog of Kington, please kindly check! If there is any item you are in need of, please contact me! I’ll be more than pleasure to offer the information you want. Thanks…I am of service at any time!Best regards.6、待客户在目录表中发现适合的产品Hello, my friends,Have u received and checked the E-catalog send in my last email? Hope they are workable for your market! If you find some product really attractive to you, please feel free to contact us. We are more than pleasure to offer you with more information that you want.If you want to estimate the products show, yes, sample can be sent for your reference!We hope can establish a good business relationship with you in the near future.Best regards.7、尝试转换订单Hello, xxx,Now I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with competitive prices as per your request. By the way, how about your order (or business) with item ***? If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other.Thanks and best regards.8、了解客户是否有新的询盘或订单Dear xx,I hope you are doing well.Have you got any new order? Pls keep me posted if yes, I will send you our updated price for your review.Best regards.9、大客户主动尝试提供免费样品Dear xxx,Free sample can be sent for your reference if you need. How's your opinion? As our several communications, I hope that we can build cooperation between us.Waiting for your reply.Best wishes.10、调整价格，刺激一下客户Informing the change of priceDear xxx,How are you? Long time no contact and hope everything goes well with you. Our products and quotation had updated .Would u pls check our new quotation with new items in attachments? If have any questions, pls contact me freely. Best regards.11、把握新品上市的时机Dear xxx,Good morning!It is glad to inform you that we have launched xxx ,which with xxxx(优势特点)such as perfect design, low noise, light weight ...Attached with xx and xx for your reference and pls have a try in your market if possible.Best regards.欢迎您的下载，资料仅供参考！致力为企业和个人提供合同协议，策划案计划书，学习资料等等打造全网一站式需求。

给客户报价后跟进的英⽂邮件如何写给客户报价后跟进的英⽂邮件如何写给客户报价后跟进的英⽂邮件如何写⽹友常⽤标签(共0个)：在平时商务往来中，本⼈发现很多客户在对公司某个产品价格询盘后，我及时给予报价，但是报价后就⼀直没有客户的反应，没有见有订单。

像这种情况下，作为⼀个销售⼈员，应该如何处理呢？应该写什么内容的邮件去给客户以求进⼀步跟进呢？应该在发出报价后⼏天内发出邮件⽐较合适呢？针对这些问题，本⼈提出以下三个解决⽅法，如果哪位⽹友有更好地办法，不妨拿出来让⼤家⼀起参考。

回复A：直接去函敦促Dear Hugo Chu,Wish everything well with you and your esteemed company !We are in receipt of your letter dated Aug 10 , and as requested was expressed you 3 catalogues for our refrigeration goods . We hope they will reach you in due course and will help you in making your selection ?Wish we will promote business as well as friendship!Best wishes !Aaron回复B：先写邮件问清情况。

本⼈觉得先写邮件问清情况，简单的询问，如HAVE YOU RECEIVED MYP/I, IS THERE ANY QUESTION OR PROBLEM WITH YOU?再问何时开 L/C 或汇订⾦过来............. 如客户没回复，那你应该(很有必要)打个电话过去问清情况。

是价格问题还是临时发⽣改变？客户是中间商，还在等最终客户的确认？还是其它问题？然后根据情况做⼀些措施看能否挽回这⼀张订单。

给客户报价后跟进的英文邮件如何写网友常用标签（共0个）：在平时商务往来中，本人发现很多客户在对公司某个产品价格询盘后，我及时给予报价，但是报价后就一直没有客户的反应，没有见有订单。

像这种情况下，作为一个销售人员，应该如何处理呢？应该写什么内容的邮件去给客户以求进一步跟进呢？应该在发出报价后几天内发出邮件比较合适呢？针对这些问题，本人提出以下三个解决方法，如果哪位网友有更好地办法，不妨拿出来让大家一起参考。

回复A:直接去函敦促Dear Hugo Chu,We are in receipt of your letter dated Aug 10 , and as requested was expressed you 3 catalogues for our refrigerati on goods . We hope they will reach you in due course and will help you in making your selecti on .Wish we will promote bus in ess as well as frien dship!Best wishes !Aaro n回复B：先写邮件问清情况。

本人觉得先写邮件问清情况，简单的询问，女口HAVE YOU RECEIVED MY P/l, IS THERE ANY QUESTION OR PROBLEM WITH YOU? 再问何时开L/C或汇订金过来••…如客户没回复，那你应该（很有必要）打个电话过去问清情况。

是价格问题还是临时发生改变？客户是中间商，还在等最终客户的确认？还是其它问题？然后根据情况做一些措施看能否挽回这一张订单。

Dear Sir,Good morning! Hope you have got a won derful weeke nd!Looki ng forward to your prompt resp on se,Thanks and best regards,Yours FaithfullyAaro n回复C:如果仍然没有回音的话，可以一、两个月后再写一封信。

给客户报价后跟进的英文邮件如何写Aaron回复C：如果仍然没有回音的话，可以在一、两个月后再写一封信。

Dear Sir,Now I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with comptetitive prices as per your request.By the way, how about your order (or business) with item ***? If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other.Thanks and best regards,Aaron商务书信中必不可少的组成部分网友常用标签（共0个）：requisite components in business letters商务书信中必不可少的成分with the exception of the simplified and functional letter formats, business letters are always composed of the following elements:除了简单书信格式和功能书信格式以外，商业书信通常由下列成分组成：1. letterhead 信头2. dateline 日期3. inside address 信内地址courtesy title 礼貌的称呼organization title 组织名称4. salutation 招呼语5. body of the letter 正文6. signature block 签名块complimentary close 信尾客套话hand-written signature and signature identification 手写体签名和签名7. i.e.d. blockinitials 写信人和收信人名字的首字母enclosures 附件distribution list 副本或电子档副本剑桥BEC考试常用精选句型100句1网友常用标签（共0个）：剑桥BEC考试（Business English Certificates）是为英语学习者提供的国际商务语言资格证书考试，它注重考查考生在实际工作环境中用英语解决问题的能力。

跟进邮件回复模板提出报价后邮件跟进Subject line: Following up on quotation (reference)Dear George,Dear R, I am following up on the quotation that l sent to you on 12 September. If you have any questions about the quotation please feel free to contact me.Best regards!Cindy老客户跟进Dear George ,I'm currently contacting old clients and customers that we haven't spoken to in a while. We enjoyed working with you and your organization. We are interested in learning if there are any current or planned projects we may be suitable for?I would welcome the opportunity to chat with you.On a call or in a meeting,I can share some exciting new developments in our business that may benefit you. You can contact me here to set up a call or a meeting. I'm looking forward to chatting with you.Best regards!Cindy付款后跟进Dear George, I am contacting you about the invoice (insert details) I sent to you on 12 September.The invoice is currently overdue for payment.Please can you advise me when we can expect to receive payment? If you are experiencing problems with paying this invoice,please get in touch with me immediately. I await your reply.Best regards!Cindy没收到客户反应，需要进一步推进Dear George, I am contacting you to follow up on an email I sent on 12 September.I'm unable to make any progress until I receive your reply. If there's likely to be a delay in providing me with the information I need, do let me know, and I can make alternative arrangements.Best regards!Cindy开会后跟进Dear George,I'm contacting you to share my contact details after our meeting. It was great to meet you and learn more about you and your organization. I'm looking forward to working together in the future. If you have any questions about my role or organization, feel free to contact me at any point.Best regards!Cindy提出建议后邮件跟进Dear George, I am following upon the proposal that I sent to you on 12 September. If you have any questions about the proposal or discuss any aspects of it, please get in touch. I can provide any additional detail or supporting information that can support you in making a decision Please feel free to contact me to arrange a meeting. I'm looking forward to working with you in the future.Best regards!Cindy跟进有意向客户Dear George, I am contacting you to follow up on an email I sent on 12 September. I know you're busy at the moment, but I feel that working together could benefit us both. You'll find all the information you need about us in the last email. After you'vechecked it out, you can contact me here to set up a call or a meeting. If you have any questions at all, feel free to contact me at any point.Best regards!Cindy。

给客户报价后跟进的英文邮件如何写在平时商务往来中，本人发现很多客户在对公司某个产品价格询盘后，我及时给予报价，但是报价后就一直没有客户的反应，没有见有订单。

像这种情况下，作为一个销售人员，应该如何处理呢？应该写什么内容的邮件去给客户以求进一步跟进呢？应该在发出报价后几天内发出邮件比较合适呢?针对这些问题，本人提出以下三个解决方法，如果哪位网友有更好地办法，不妨拿出来让大家一起参考。

回复A：直接去函敦促Dear Hugo Chu,Wish everything well with you and your esteemed company !We are in receipt of your letter dated Aug 10 , and as requested was expressed you 3 catalogues for our refrigeration goods . We hope they will reach you in due course and will help you in making your selection .Wish we will promote business as well as friendship!Best wishes !Aaron回复B：先写邮件问清情况。

本人觉得先写邮件问清情况，简单的询问，如HAVE YOU RECEIVED MY P/I, IS THERE ANY QUESTION OR PROBLEM WITH YOU?再问何时开L/C 或汇订金过来.....如客户没回复，那你应该(很有必要)打个电话过去问清情况。

是价格问题还是临时发生改变?客户是中间商，还在等最终客户的确认？还是其它问题？然后根据情况做一些措施看能否挽回这一张订单。

Dear Sir,Good morning! Hope you have got a wonderful weekend!For several days no news from you, my friend. Now I am writing for reminding you about our offer for item of **** dated ****** according to your relative inquiry. Have you got (or checked) the prices or not?( You can add some words to introduce your advantage of your product or something else to attract the customer). Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be 1on severice of you in near future.Looking forward to your prompt response,Thanks and best regards,Yours FaithfullyAaron回复C：如果仍然没有回音的话，可以在一、两个月后再写一封信。