国际商务英语教程第三版14-20单元课后答案

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14.

I.1.Get letters, documents and packages delivered overnight.

2.Handle nearly 2 million packages and documents per day

3.Own a large number of airplanes, trucks and vans for handling delivery

4.Ensure that most of its flights arrive within fifteen minutes of schedule

e a combination of direct services and independent contractors for international deliveries

6.Promote the company's record of efficiency and on time delivery

7.Face intense competition from electronic mail

8.Businesses need to be able to communicate quickly with employees around the world

9.Offer international service to over one hundred countries

10.An adverse impact which losses in international operations have on a firm's earnings

11.Increase a company's fixed costs of international operations

12.Experience poor sales performance due to very stiff competition

13.Have difficulty in building a global infrastructure to support its operations

14.Try to improve its services through more sophisticated computers

II.1.Businesses and individuals in the United States and the whole world benefit greatly from the overnight letter,document and package delivery service handled by Federal Express.

2.Federal Express has up-do-date means of transport,highly efficient service centers and facilities, and loyal and hardworking employees, which ensures the quick and punctual fulfillment of its delivery service.

3.To promote its delivery service, Federal Express motivates its employees by offering them excellent training and compensation, so that they have very high level of service and efficiency.

4.Despite its remarkable business performance, Federal Express is faced with fierce competition from its rivals in its business operations, with the result of a considerable loss of its market share.

5.Although it has experienced many difficulties and setbacks in its business operations, Federal Express is convinced that, by improving its service through more sophisticated computers and customer relations, it can certainly succeed in attaining further overseas expansion.

Revision Exercises(LL.8-14)

I.1.in 2.in 3.with 4.for 5.to 6.of 7.on 8.in 9.to 10.with 11.on

12.with 13.from 14.of 15.by 16.in

II.1.along with 2.importers 3.ensure 4.advertise 5.establishing 6.existing 7.blueprint 8.in contrast with 9.in spite of 10.was subject to 11.were aimed at 12.are likely to 13.prevailing 14.affect 15.regardless of 16.extent

III.1.the government will provide them with preferential loans and relatively