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边距对于给读者留下好的视觉印象非常重要，边距应该产生好的画面效果，左右边距通常为30毫米，简要的信函的边距可以宽至34毫米。
4.第二页的写法除了销售信以外，商务信函通常只写一页，但是有时信息太复杂也可包含两页或多页。
当你需要写的内容超过一页时，第二页的信头可采用如下形式，内容包括收信人姓名，日期，页码。
比如：(2) -Page 2- The Universal Trading Co. Jan.7, 2009“-to be continued-”（待续）这一短语可以加在第一页页尾的右侧，第二页纸张的质量、尺寸和颜色要与第一页一致。
第2节商务信函的格式和信封的写法有几种可接受的商务信函写作格式，其中三种格式是最常使用的：缩格式、平头式和半平头式（或混合式）。
1. 商务信函的格式(1)缩格式信内名称地址部分每行都比上一行缩进3到5个空格，正文部分每一段的第一行也要缩进3到5个空格。
第二章中Letter-2(1)就是采用这种格式。
(2)平头式在这种形式下，每一行都从左边空白边缘写起，但是有时信头可以放在中间。
段落之间有加一空行。
这种风格更加受欢迎，因为它使信件看起来更加平衡，更容易打字。
第二章中Letter-2(2)就是采用平头式。
(3)半平头式（混合式）它是上述两种风格的混合形式。
信内名称和地址部分用平头式，正文中每一段的第一行用缩格式或者反过来。
第二章中Letter-2(3)就是采用这种混合格式。
2. 信封地址的写法通常来说，发信人的姓名和地址放在信封的左上方，收信人的姓名和地址放在信封中央。
信封上的地址可以用两种形式来写：缩格式和平头式。
内容和风格要与信内名称和地址相一致。
平头式:以下几种情形下，信封地址需要加入特别标记：✧如果信件是通过中间人而不是邮政系统传递给收信人，中间人名字后需加“Kindnessof ”, “By courtesy of”, “By favor of ” or “With favor of ”类似的语句。
Unit 1一、英译汉1.It was a pleasure to receive your letter of 2nd and to learn that you are making plans for your Mr.Chadwik to visit our country in October.有幸收到阁下5月2日来函，得悉阁下正计划安排维克先生于10月访问我国。
2.If Mr.Mike so wishes we can also introduce him to some of our sister corporations with whom you may like to do business.要是迈克先生想同我们兄弟公司洽谈业务，我们也可为他引见。
3.Please let us know the time of your arrival. We will then arrange to meet you at the airport and drive you to your hotel.请告诉我们你到达的时间，届时安排去机场迎接并驾车送你到宾馆。
4.We used to import machines from England but now we wish to establish business relations with you.我们过去通常从英国进口机器，但现在想同你们建立业务关系。
5.I am making for Mr.Brown to have a discussion with Director Wang.我即将安排布朗先生和我公司的王经理会谈。
6.It gives us a great pleasure to introduce to you by this letter Mr.Ma,a manager of HongKong Huarun company.我们十分高兴地通过刺心向你介绍香港华润公司的马经理。
世纪商务英语----外贸函电<第二版><教师用书>English Letter Writing in Foreign Trade主编吴思乐胡秋华XX理工大学出版社前言《世纪商务英语—外贸函电》是新世纪高职高专教材编委会组编的商务英语类课程规划教材之一。
本书主要针对高职高专商务英语和其他涉外经贸专业的学生..也可以作为其他层次涉外经贸专业的外经贸英语教材。
同时..对正在从事或即将从事涉外经贸活动和贸易洽谈工作的广大外贸工作者来说..本书还可作为自学参考资料。
为方便教学和自学者学习..我们编写了与之配套的练习答案..并提供了常用表达部分的译文。
希望本书能对我们的读者有所帮助。
编者ContentsModule UnitModule 1 Fundamentals of Modern Business Letter Writing 现代商务函电写作基础Unit 1 Basic knowledge of Business letter Writing 商务信函写作Module 2 Preparations for Negotiation 业务磋商的准备Unit 2 Establishing Business Relations 建立业务关系Unit 3. Making Credit Investigation 资信调查Module 3 Procedures of Business Negotiation 业务磋商的主要环节Unit 4 Inquiry 询盘Unit 5 Offer 发盘Unit 6 Counter-offer 还盘Module 4 Conclusion of Business 交易的达成Unit 7 Acceptance and Confirmation 接受与确认Unit 8 Order and Contract 订单与合同Module 5 Negotiation of Main Trade Terms 主要交易条款的磋商Unit 9 Payment and L/C 支付与信用证Unit 10 Packing 包装…Unit 11 Shipment 运输Unit 12 Insurance 保险Module 6 Disputes and Settlement 争议及争议的解决Unit 13 Complaints, Claims and Settlement 申诉、抱怨与索赔、理赔Unit 1. Fundamentals of Modern English Business Letter Writing第一章现代商务英语函电写作的基本知识Part Five Practical Training1. Arrange the Following in Proper Form as They Should Be Set Out in a Letter1> Sender's name: Guangzhou International Trading Corp.2> Sender's address: 198 Yueken Road, Tianhe District, Guangzhou, China3> Sender's T elephone: 852300004> Sender's cable address: 5527GZ5> Sender's telex address: 3328 gz CN6> Date: September 15, 20077> Receiver's name: Standard Oil Company8> Receiver's address: 38 Fifth Avenue, London, U. K.9> Subject: Refrigerators10> The message:We thank you for your letter of September 3, 2007, enquiring for the captioned goods.The enclosed booklet contains details of all our refrigerators and will enable youto make a suitable selection.We look forward to receiving your specific inquiry with keen interest. Basically, there are four acceptable formats for business letters. Students can choose one of the layouts as his or her style. The following is just a sample. Guangzhou International Trading Corp.Address: 198 Yueken Road,Tianhe District, Guangzhou, 510507,P. R. ChinaTel: 85230000, Cable: 5527GZ, Telex: 3328 gz CNSeptember 15, 2010Standard Oil Company38 Fifth Avenue,London, EC4, U. K.Dear Madam or Sir:Subject..RefrigeratorsThank you for your letter of September 3, 2007, enquiring for the captioned goods. The enclosed booklet contains details of all our refrigerators and will enable you to make a suitable selection.We look forward to receiving your specific inquiry with keen interest.Yours Sincerely,Li MingLi MingEncl. as stated2. Address an Envelope for the Above LetterSince we use the Full-block Style for the letter composing, we should also use the Full-block Style for the envelope.Guangzhou International Trading Corp.198 Yueken RoadTianhe District, Guangzhou,Guangdogn, ChinaStandard Oil Company38 Fifth AvenueLondon EC 4U. K.UrgentStampUnit 2 Establishing Business Relations第二章建立业务关系Part Three Other Commonly Used Expressions and SentencesTypical Sentences:1. Telling the addressee how his name is known in pleasant words. <用令人愉快的语言..说明你是怎样知道对方的>1..We are very pleased to obtain your name from the Industrial Chambers. ..很高兴从行业协会处得知贵公司的名称..2..On the recommendation of Merrs. Harvey & Co., we have learned with pleasure the name of your firm. <由于哈维公司的推荐..我们高兴地得知贵公司的名称。
外贸英语函电课后习题参考答案（For Reference Only）Chapter 1 Business LetterI.Answer the following questions.1.How many principal parts is a business letter composed of? What are they?Generally speaking, there are seven principal parts of a standard business letter. They are the letter head; the date; inside name and address; saluation; the body of a letter(message); the complimentary close and signature.2. What are the three main formats of a business letter used today? Which format do you like best?There are three main formats of a business letter in use at present: the conventional indented style; the modern block style and the modified block style. I like the modern block style, since it is simple and we can save much time.3. What is P.S.?It is postscript, refers to one or more remarks the writer may add to the core or body of the letter,usually hand-written side by side with or below the signature and enclosure parts, where there is often a large patch of blank space. A postscript can be a sentence or a brief paragraph.II.Choose the best answer1-5 A C A B D 6-10 B D C B A 11-15 B C C D D 16-20 D A C B BIII. Write a letter with the given particulars below, using necessary capitals and punctuation ( in modern block style)CZ Import & Export Corp. Ltd66 Minghuang, Wujin Discrict, Changzhou213164, P.R. ChinaJuly 3, 2007Mr. John MartinSales ManagerLake Circles Inc.56 Y ork Road, ChicagoIllinois, USADear Sir,Yours sincerely,IV. Arrange the following both in a blocked form and indented form as they should be set out in a letter. (ommitted)Chapter 2 Establishment of Business RelationsI.Answer the following questions.1. If you want to open up a market to maintain or expand business actiities what should you do first?If we want to open up a market to maintian or expand business activities, what we should do first is to conduct a market research,from which we shall know thoroughly about your product(s), your present and potential market(s) .2.Before you write letters with some new established firms what had you better do?We had better try to collect as much information as possible about the new established firms, especially about their credit information.3. Through what channels can one obtain the desired names and addresses of the companies to be dealt with?We can get the desired names and addresses of the companies through the following channels: Some b2b websites, such as ; some governmental or oganizational websites, such as ; some news papers or magazines; some yellowpages; some friends or your present customers; or you can get the imformation by using some serach engines such as google or yahoo.4. How to begin with the “First Letter” or circulars to the other party?It should be consisted of the three parts: first, you should say where you have got the information of your potential customer; second you should provide necessary information about yourself; third you should express your wish of writing the letter.5. How can one create goodwill and leave a good impression on the readers?We should consider the eight “C”s in writing a business letter: clearness; conciseness; correctness; concreteness; cheerfulness; courtesy; consideration and completeness.II.multiple choices.1-5 D C A B A 6-10 C A C B CIII. Translate the following sentences into Chinese.1.我们愿意在平等互利的基础上和贵公司建立业务关系。
English Correspondence of Business Chapter One Basic Knowledge of Business LetterWritingSection Nine Exercises 练习I. Translate the following expressions into English:Keys: mercial Councilor2.import and export3.export list4. enquiry5.sample6. price list7.catalogue8. Chamber of Commerce 9. market price10. agreement 11.clients/customers12. commodities fair 13. competitive price14. EMP(European Main ports)15. deal exclusively 16. manufacturer17. article number 18. delivery19. specification 20. trial orderII. Please improve the following sentence to them more idiamotic Keys:1. We are sending you the information you asked for in your letter of June 4.2. We have received your letter of May 10.3. We are pleased to tell you that your Order 167 was dispatchedyesterday.4. We sent you this morning our latest catalogue you requested in your letter of May5.5. We hope you will consider our proposals.6. We hope to hear from you soon.7.You informed us in your letter that you could not offer us Gallnuts as they were out of stock.8. In reply to your letter of the 23red last month, we are pleased to confirm the following order.9. Please take note of the Lot Number of bales so that the parcel may not be mixed up on landing.10. Samples will be sent and offer made upon receipt of your specific enquiry.11. In reply to your letter 23rd May, we regret to inform you that we are now not in a position to offer you the quantity as required.12. Thank you for your quotation dated September 5, 2010. We intend to place a trial order with you.13. You will no doubt ope the relevant L/C at the end of May.14. We feel sure that you will be entirely satisfied.15. Will you please send us your latest catalogue and pricelist?16. We wish you could effect insurance on the goods with PICC.17. Please send me a copy of the agreement.18. Your products are not up to our standard.19. I regret I cannot agree to your suggestions.20. We have semimonthly direct sailings from Hong Kong to San Francisco.III. Arrange the following in proper form as they should be set out in a letterKeys:OpenV. Point out the mistakes in the following addresses and rewrite them. Keys:A. B. C.Mr. Henry Taylor London City Bank Mr. John Smith150 Bench Street 12 Queen Street 16 Front Street London, E. C. 3 London, E.C.5 Liverpool L6 3FYEngland EnglandVI. Please write a letter according to the following particulars: Keys:Shanghai Light Industrial Products Corp.11 Jiefang RoadShanghaiTel: 021--The Pacific Trading Inc.87 Broadway ST.New York, NY10408Oct.28,2010Dear Sirs,Thank you for your interest in our products. In reply to your request, we enclose our illustrated catalogue and a pricelist showing details of our products.We look forward to hearing from you as soon as possible.Yours truly,(signed)Wang XiangENCL: as stated.Chapter Two Establishing Business Relations Section One Introduction 概述可以说没有客户，就没有业务，与潜在客户建立业务关系不仅对于新成立的公司很重要，对于那些想要扩大业务范围，增加营业额的公司来说，同样很重要。
外贸函电练习及答案I. Choose the best answer to complete each of the following sentences:1. You can ____ your lawyer for the settlement of the dispute(争议).A. approachB. get in touchC. get contact withD. touch2. I appreciate ____ the opportunity to visit your country.A. givingB. to have givenC. having been givenD. to have been given3. It is necessary to make a status inquiry ____ your customer before the execution of the order.A. intoB. aboutC. forD. after4. Please inform us ____ the supply and demand situation in your country.A. toB. ofC. withD. in5. We will appreciate____.A.if you can send us your catalogues and price list at an earlydateB.it if you can send us your catalogues and price list at anearly dateC.if you could send us your catalogues and price list at anearly dateD. it if you could send us your catalogues and price list atan early date6. If your prices are favorable, we would like to order 1,000 cases____ you.A. toB. withC. forD. on7. All the information offered by you will be kept ____ confidential.A. inB. asC. toD. with8. ____ will be appreciated.A.You reply our letter earlyB.You reply to our letter earlyC.Your early reply our letterD. Your early reply to our letter9. We have been ____ the textile(抽纱) line for five years.A. inB. onC. atD. into10. We will appreciate it very much if you can quote us yourbest prices ____ Sony Brand Color TV Sets of 24 and 29 inches.A. inB. forC. atD. on11. We look forward to ____ your catalogues and samples for quality tea and coffee sets.A. receiveB. receivedC. being receivedD. receiving12. We thank you for your letter dated March 18 ____ our silk blouses of various styles.A. enquiring forB. enquiry forC. enquired forD. enquire for13. W have the pine kernels(松⼦) you asked for ____ stock andwill deliver(交货) as soon as we ____ your order.A. in, receiveB. in, receivingC. from, receivedD. from, receiving14. We thank you for the enquiry you ____ us.A. have made toB. have offered toC. have letD. have informed15. As the type required is ____ stock, we hope you can takethe following goods instead.A. inB. out ofC. onD. at16. We assure you ____ our full cooperation with you at all time.A. thatB. restC. onD. of17. We would like to inform you that we have received a large inquiry ____ 800 sets refrigerators.A. ofB. atC. forD. with18. We can supply the goods you require ____.A. from stockB. in stockC. out of stockD.just the stock19. We have sent you a full range of samples ____ airmail asper (按照) your instructions.A. onB. atC. for20. Your quotation ____ washing machines is too high to be workable(可⾏的).A. inB. againstC. withD. ofII . Translate the foll1owing sentences into Chinese:1. Will you please quote us CIF Pusan(釜⼭) for Hisensehigh-definition color TV sets(海信牌⾼清晰度彩电) of 24 inches?2. We have received a crowd of enquiries from buyers in otherdirections for our films(胶卷).3. If you have men’s leather gloves(真⽪⼿套) in stock, pleasesend us a full range of samples.4. We can assure you that the prices we quote are very favorable. III. Translate the following sentences into English:1. 如能在规定的时间内履⾏订单，不胜感激。
边距对于给读者留下好的视觉印象非常重要，边距应该产生好的画面效果，左右边距通常为30毫米，简要的信函的边距可以宽至34毫米。
4.第二页的写法除了销售信以外，商务信函通常只写一页，但是有时信息太复杂也可包含两页或多页。
当你需要写的内容超过一页时，第二页的信头可采用如下形式，内容包括收信人姓名，日期，页码。
比如：(2) -Page 2- The Universal Trading Co. Jan.7, 2009“-to be continued-”（待续）这一短语可以加在第一页页尾的右侧，第二页纸张的质量、尺寸和颜色要与第一页一致。
第2节商务信函的格式和信封的写法有几种可接受的商务信函写作格式，其中三种格式是最常使用的：缩格式、平头式和半平头式（或混合式）。
1. 商务信函的格式(1)缩格式信内名称地址部分每行都比上一行缩进3到5个空格，正文部分每一段的第一行也要缩进3到5个空格。
第二章中Letter-2(1)就是采用这种格式。
(2)平头式在这种形式下，每一行都从左边空白边缘写起，但是有时信头可以放在中间。
段落之间有加一空行。
这种风格更加受欢迎，因为它使信件看起来更加平衡，更容易打字。
第二章中Letter-2(2)就是采用平头式。
(3)半平头式（混合式）它是上述两种风格的混合形式。
信内名称和地址部分用平头式，正文中每一段的第一行用缩格式或者反过来。
第二章中Letter-2(3)就是采用这种混合格式。
2. 信封地址的写法通常来说，发信人的姓名和地址放在信封的左上方，收信人的姓名和地址放在信封中央。
信封上的地址可以用两种形式来写：缩格式和平头式。
内容和风格要与信内名称和地址相一致。
平头式:以下几种情形下，信封地址需要加入特别标记：✧如果信件是通过中间人而不是邮政系统传递给收信人，中间人名字后需加“Kindnessof ”, “By courtesy of”, “By favor of ” or “With favor of ”类似的语句。
外贸英文函电部分练习与答案外贸英文函电部分练习与答案Chapter Four Offers1. Translate the following phrases and then make sentences:Call one’s attention to on or before截至；在或在。
以前In reply to comply with 遵守Firm offer 实盘effect shipment交货，装运Non-firm offer虚盘meet with符合Extend offer延长报盘approval of sample认可样本Result in导致，结果in compliance with 按照，根据Avail oneself of 利用upon receipt of 一收到。
即Take pleasure in乐于，喜欢brisk demand不断的需求In one’s favour be subject to 有。
的倾向，余地Out of stock脱销draw on 依照，依据Be in receipt of 已收到in due course在适当时候，及时As follow 依各项trial order试订单With regard to 关于，至于draw up草拟II. Fill in the blanks with appropriate prepositions:1. We will now very much appreciate receiving____ the earliest possiblemoment you offer ___________walnutmeat ________the new season.2. We shall be glad to receive an offer ________you______________bicycles. 3. We offer firm CIF, Lagos shipment _______30 days, subject ________yourreply here________10 a.m., our time.4. We offer firm the following ________the same terms and conditions as theprevious contract,subject________your reply here ________oneweek_______today.5. Owing ________unusual shortage_______stock,this offer is made subject tothe goods______unsold.6. Black tea, first grade, is out ________stock now.7. We have ________present only 50 m/ts Bitter ApricotKernels______stock. 8. We can supply walnuts________stock.9. We will make contact_______the endusers here and see if they areinterested_____the goods you offered.10. You may avail yourselves________the opportunity_______this market ifyou cable us your acceptance.11. If your commodity meets the requirements_______our market, we feelsure______placing a trial order with you.12. __________reply_________your letter __________march 20. We aremaking you, without engagement, the following offer:13. __________separate cover, we have already sent you samples________various sizes of shoes.14. The buyer made a bid________RMB $2500 per ton________walnutmeat. 15. We are in receipt of your L/CNo.7788_________which we thank you.III. Read the following sentences and make corrections of the inappropriate words and phrases:1. We have in acknowledgement your letter dated外贸英文函电部分练习与答案2. In reply, we have the pleasure in informing you that a L/C has been opened。
外贸英语函电课后答案1.我们从中国驻东京大使馆商务参赞处得知贵公司的行名和地址，并了解贵公司是经营家用电器产品有经验的出口商We obtained your name and address from commercial counsellor’s office of the Chinese embassy in Tokyo . They have informed us that you are experienced exporter in the market for home electrical appliances .2.我们的一个客户对你们的新产品感兴趣One of our customers is interested in your new production.3.我们的一个日本客户想要购买中国红茶One of our customers in Japan wants to be in the market for black tea.4.如你所知，我们的外贸政策是在平等互利的基础上与各国人民做生意As you know, our policy is to trade with merchants of various countries on the basis of equality and mutual benefit .5.我们希望你方尽最大努力促进业务又增进友谊。
We hope you can try your best to promote both trade and friendship.6.谢谢你方来函表示提供服务，我方愿与你方就扩大贸易的可能性进行讨论。
Thanks for your letter about service supply, we are willing to talk about thepossibility of promoting trade.7.我们了解到你公司是中国手工艺品的出口商，因此冒昧的写信给你We have acknowledged that your company is the exporter of Chinese handicraft.8.我们相信，贵我双方的业务将随着时间的推移而得到发展。
Project 2Task 1I. Translate the following expressions into English.1.Limited Company2.establish business relations3.catalogue4.be in the line of…mercial Counselor’s Office6.high quality7.for your referencepetitive price9.deal with10.the lowest quotationII. Choose the best answer to complete each of the following sentences.1. C2. D3. B4. D5. B6. C7. A8. C9. D 10. DIII. Translate the following sentences into Chinese.1.我们写信的目的是为了和贵方建立贸易关系。
2.如果你方对目录上的任何产品感兴趣，请尽快告知我方。
3.我们希望在平等互利的基础上与贵方建立直接的贸易关系。
4.我们专营灯具的出口已经三十多年了。
5.感谢贵方6月12日的来信，要求与我方扩大贸易关系。
Task 2I. Translate the following expressions into Chinese.1.最大的进口商2.享有佳誉3.数十年的生意经验4.价目表5.按照要求6.试订单7.请放心8.具体询盘II. Fill in the blanks with proper forms of given words.1.enquirypetitive3.establishment4.desire]5.appreciateIII. Translate the following sentences into English.1.Please rest assured that our product are of high quality and competitive price.2.We learn from your letter of June 5 that you are interested in our silk products.3.We are a toy exporter of medium size and enjoy a high reputation in Eur-American markets.4.We are looking forward to your early reply.5.If your prices are competitive, we trust that we can close great deals with each other.Task 3I. Translate the following expressions into English.1.credit and financial standing2.as reference3.without engagement4.reserve5.with high reputation6.beyond the amount you mentionedII. Translate the following sentences into Chinese.查特贸易公司资信报告贵公司于2008年6月28日的来信中向我方咨询查特贸易公司的资信状况，现将相关信息陈列如下：1、该公司于1976年由卡特创办。
习题答案:Exercises 2 TranslationLesson21. Through the courtesy of Messrs, Freeman Co., we learn that you are one of the leadingimporters of light industrial products in your country2. We are a state –owned corporation, specializing in the export of metals, and have engaged inthis line of business for many years .our products have won favorable comments abroad3. We are desirous of establishing business relations with your corporation so as to c\expand thesales of our products at your end4. The commercial counselor‟s office of your embassy in china has informed us that you intendto import lathes form china and we and writing to you in the hope that we any establishbusiness relations with you in this line5. We will send you our quotations and samples immediately upon receipt of your specificenquiry6. Please let us know your specific requirement so that we can send you by separate post ourcatalogue and quotationLesson31. Smith &Co, in Vancouver has written to us that they wish to act as our agent for handicraftsin Canada. They have given us your name as their reference. .we are therefore writing to you with the request that you would obtain for us any information about the company, we thank you in advance.2. We should appreciate it if you could obtain for us all information bouts the financial andcredit standing of Messrs, James Neil &co. in London. The reference they have given us is their bank, Hongkong and Shanghai banking corporation.3. Messrs. Armstrong &.smith co. have written to us with the hope to open up business relationswith us .before trading with them, we would like to know their credit status and should be pleased to enter into trade relations with your firm but hope that you will provide us with two bank reference so that we my proceed with negotiation of business.4. The firm enquired about in your letter was founded in 1970with a capital of US $100,000 andan annual turnover of US $300,000. It is learned that they had a profit of US$50,000 lastyear.5. Messrs, William baker &co. you inquired about are a large importer of textiles. Themaximum credit we granted to them is 5,000 in the past and they can meet their obligation in time.Lesson 41Specializing in the import and export of various light industrial products, we are a state-owned corporation and have had business relations with Gordon &company at your end for many years. 2We have learned that you are in a position to export cameras of the latest model RX31.we are therefore writing to you and hope that you will send us a copy of the catalogue .in the meantime, please let us know the lowest price so that we can approach our clients for sales.3.Please be informed that we are one of the largest importers of silk in the world we have been importing this item from Japan and now intend to extend our business to import the same from china4We hope you will inform us of the main items you can export. It would be better if you could send us a few copies of your export catalogues and cutting samples of various kinds of silk for our choice.5With regard to your enquiry of the 4th March for spanners, we, first of all, express our regret for not being unable to quote you promptly as our manufactures have to look into the possibility of meeting your special requirement.6As regards your enquiry for Teases; we are pleased to inform you that the manufacturers have agreed to supply you with 100sets through our repeated effort.Lesson5We have received your letter of …and wits to quote for elephant brand adjustable wrenches as follows:5‟‟ at U$6.-per doz.6‟‟ at U$7. - Per doz.7‟‟ at U$8.-per doz.The above prices are on CIF Karachi basis, subject to our final confirmation.Referring to our offer of the 10th March for Files, we regret to say that so far we have not yet received considerable orders recently, if you consider this item suitable for your need we suggest you place your order immediately; otherwise we cannot assure you of the time of shipment as quoted.Since we quoted you last month for Absorbent Gauze we have received quite a lot of orders and now our stock is getting low. If you are interested in this article please let us know at once so as to avoid disappointmentWe regret being unable to accept your counteroffer. Since we quoted you have concluded business with many clients at the price originally quoted. Therefore, if you are still in need of this item please place your order without delay.We have received your letter of 18th April and now have pleasure in offering you 20metric tons Iron Nails,1 1/2at US$500per metric ton CIF Nagasaki ex-stock ,other terms being same as before .The above offer is valid subject to your reply reaching here before the 10th May.Lesson 6E-mail replaces the telegram because the former is more economical and faster than the later.E-mail is one of the most popular features of INTERNET.The last second word in the domain usually has its special meaning, such as …ac‟in theUnited Kingdom, New Zealand and Japan having the meaning of ''academics” and so on.Plc, Ltd stands for businessGov stands for government siteMod stands for Ministry of DefenseNet stands for networksAcronyms can be used in E-mail, such as:2LB means too lateAFAIK means as far as I knowB4N means bye for nowCUL means see you laterLesson 7The old designs you require is no longer available from stock .we have today sent you a sample of the latest design and if you consider it suitable we are in a position to supply the goods immediately from stock.The Hand Bags we offer are all made of the best leather and are available in a wide range of styles and colors to meet the requirement in your area.In order to keep our prices as low as possible without affecting the quality of our products, we have been looking into new methods of production. If you could take into consideration the quality of our products we are confident that you will find our quoted prices not excessive at all. Considering the long business relations between us, we have decided to grant you a 5% discount on an order over 1,000 pairs .we make this concession because we wish to open up business with you and lay a foundation for future business.Our portable typewriter is made of light hard alloy, being convenient in carrying and durable in useLesson8You are probably aware that there is urgent demand for the goods on our market .we deem it necessary to stress that the goods should be shipped on time. Any delay in shipment on your part will be detrimental to the future business between us.Enclosed please find a trial order for 300 Bicycles. If the quality of your products proves to be satisfactory to us we will place large orders.We are satisfied with the result of the negotiation held in Shanghai .Enclosed we are sending you our order NO.97 for 500 Alarm Clocks for trial sales on our market .we are confident that you will execute this order carefully.We have received your letter of the 10th August, enclosing S/C No.90SP-5861 in duplicate against our order No.100 for 500 sets of Sewing Machines. Attached hereto is a copy of the said sales Confirmation, duly countersigned. Please find it in order.Lesson 9We very much regret that we cannot agree to make payment before shipment.For this transaction we exceptionally agree to make payment by L/C but for future transitions, we would ask for more favorable payment terms, I .e, D/P.Owing to the high expense for the opening of L/C here, we suggest that after shipment, you draw on us a sight draft for collection through your bank against the shipping documents. We assure you that as soon as the draft is presented we will make payment.While thanking you for your order for 50reams of glass paper, we regret being unable to agree to payment by D/A as it is our usual practice to accept payment by L/C only and you cannot be regarded as an exceptionIn view of the long business relations between us, we will, as an exception, accept payment terms by D/P 30 days for your present trial order and hope you will accept our terms.We ask for payment by confirmed, irrevocable letter of credit in our favor, available by draft at sight, reaching us one month ahead of the stipulated time of shipment, remaining valid for negotiation in China until the 15th day after the time of shipment, and allowing transshipment and partial shipmentsLesson 10Your L/C No…against S/C No…has been received but we find all terms in order except that t he price terms CFR have been wrongly typed as CIF. Will you please amend the L/C accordingly .incase you wish us to insure the shipment at your cost, we shall be glad to do so upon receipt of your advice.We have received your L/C No… against our S/C No… on examination; we find that the unit price stated therein is US $3.25per piece, whereas the contracted price is US $3.52. We think this must be a clerical error and you are requested to amend it accordingly.We have received your L/C No…, against S. /C No… but found its amount is US$500 short .you will find the shortage by referring to the said contract .it is hoped that you will make it up at your earliest convenience.Referring to our S/C No…, which comes to an amount of US$9, 250, we wish to inform you that we have now just received your L/C No…Which is in an amount of 9, 2520.this is an apparent mistake and we should appreciate your amending it without delay.This is to refer to our S/C No…against which your L/C No…, was received much later than the deadline stipulated .with the rising cost of material over the past months, we have been compelled to adjust our price for the contracted goods to US$5.00 per dozen CIF New York. Therefore, the unit price in your L/C should be amended correspondingly with the total amount to be increased to US $5,000. Please do the needful at your earliest convenience.Your L/C No…for S/C No…has been received but we have found that the time of shipment not in conformity with that stipulated in the S/C. the S/C No…stipulates fo r shipment in April/May while your L/C calls for shipment in April, 20…Although we will try our best to ship the goods in April the L/C should be amended according to the sales confirmationLesson11Please pay special attention to the packing as otherwise the goods may be damaged in the course of transport.The packing must be in line with local market preference.It would be better if small packing is availableWe will change you for the designated packing as it calls for extra labor and expense.We have conveyed your opinion about the packing to the manufactures and they agree to adopt your suggestion for your next shipment.There is the picture of the goods on our polythene bag and cardboard box and it will help the customers see what they are buyingOur export Towels are packed in cardboard boxes of half a dozen each, in one color. If you would like to have Towels assorted in two on more colors in one box you have to bear the extra cost. Every 10dozen is packed in a carton.We wonder if you could pack the goods according to our requirements ,I ,e .each Bath Towel in a polythene bag, 6pieces in different colors to cardboard box and every 10cardboard boxes to carton with two hoops outside.Lesson12We usually effect insurance against All Risks for 110%of the full invoice value .in case you have specific requirement for the insured amount or insurance coverage, please let us know and we will do our best , within our reach , to meet your requirement .However ,the additional premium involved is for your account.Our clients ask you to quote CIF New York price because it is simpler to have the insurance taken care of by you .however ,they wish to have such information as the risks to be insured against ,the amount of insurance , the party with whom the insurance is to be covered .In case of loss or damage to the goods ,you may file a claim supported by a survey report , insurance policy, statement of claim and other necessary documents within 60 days after arrival of the shipment with our insurance company‟s agent at your end.Our price is quoted on CFR basis and consequently the insurance is to be covered by you. However , as soon as we ship the goods we will let you know the relative shipping position.The people‟s insurance company of China maintains surveyors a nd agents practically in all main ports of the world l in case of loss or damage, insurance claim is payable at your end .Our CIF prices are calculated without taking into consideration Insurance against any additional risks and we usually cover insurance against WPA.Lesson 13We are pleased to inform you that the bicycles under your order No.358 have been dispatched today per s.s. Shanghai scheduled to arrive at your port in the middle of March .Details are given below:Quantity: 3 CasesMarking and Numb ering: ABC in Diamond over “New York” with case number one to three below. Weight and measurement are given below the case number.We trust the shipment will reach you in good order and give you full satisfaction so that you can place further orders with us.We are pleased to confirm having received your order No.769 of 5th April , and would advise you that shipment will be made per s.s Dalian around the middle of May, well within the time you specifiedWith regard to the 10sets of Typewriters under our order No.742of the 14th March for shipment in April, we regret to have to remind you that so far we have not heard from you about the shipment, and must ask you to ship the goods without delay.Lesson 14We consider it too early to discuss the agency problem.In order to market your products, we consider you should have a well –established firm to act as your agent, who can guarantee the sales you deserve, while we are in the position to meet this requirement.If you appoint us your agent in Pakistan we will concentrate our effort on pushing the sales of your products, this being to the benefit of both partiesWe have very wide connections and our reputation in this line is second to none. If you have no agent in our country we shall be only too pleased to offer our service as your agent.We are prepared to appoint you as our agent for your district on a 3% commission basis, which will be remitted to your every three months after our receipt of the payments. The advertising expenses incurred to you for the promotion of sales of our products will be paid by us against the relative invoices.Lesson 15Please be advised that 500 cases of pork luncheon Meat under S/C No.89SF-36805 shipped ex s.s. Taishan arrived at Hamburg on the 9th October. On taking delivery of the goods, we found 5cease short. Please look into the matter and make up he short shipped5 cases together with the shipment under the S/C No .89SF-36845.We very much regret to learn of the shortage of 5 cases of pork luncheon Meat out of the 500 cases shipped per s.s. Taishan against S/C 89SF-36805. according to the bill of lading, these 500cases were really loaded on the carrying vessel at the port of shipment consequently; we are not responsible for the mater and suggest you‟re lodging a claim against th e shipping company.We express our deep regret at the serious breakage of 2 cases Tumblers among the 10 cases against your order No.897. please be informed that this lot of goods is carefully packed and there is no defect in the packing materials used. We are sure that the damage must be caused through rough handling .as we have insured this shipment against breakage risk please file your claim with our insurance company‟s agents at your end.We wish to inform you that 1,000 sets of Box Socket sets covered by our order No.764 arrived her ex Huangshan. On account of the extreme inferiority of the goods, our clients will refuse to take delivery of them even if you make an allowance.As informed in our previous letter that the goods you shipped and of extremely inferior quality and that our clients are unwilling to take delivery of the goods, we wonder if we should return them or keep them in our warehouse at your disposal.Lesson 16Your name has been given to us by St. Louis $Co, New York and we understand that you have been supplying the best foodstuffs to various countries and regions all over the world. We are sure that there is a larger demand for your commodities in our country.We acknowledge receipt of your letter of the 23rd December and have pleasure in enclosing our order No.PH-546.We have accepted your price of US $30 for Tape Recorder, Model D-381 but would ask you to reduce your quotation for model D-381 A by US $2 as we booked this model last time at much lower price than your present one.We refer to our letter of March 20 in which we stressed the importance of timely dispatch of our order No.568 so that we can meet Easter sales .As we have not received any information about the shipment of the goods we have no alternative but to cancel this order.We refer to our order No.895 for your SME Brand Double Open End Spanners placed with you on October 1 for delivery in November. In compliance with the terms laid down in the order, we have today instructed our bank, the Bank of China, Shanghai Branch to open an irrevocable L/C for US$50,000.We have received today 100 pieces of Cotton Prints. Art. No .285 and find that among them 30pieces are wrongly shipped .Please let us know what we shall do with these 30 pieces.Lesson 17Your suggestion that the investment be made on 50%-50% basis is acceptable to us .but as the total value of the main machinery and equipment you will contribute as your investment is less than 35%of the total capital., it would therefore be necessary for you to provide cash to make up your share of 50%of the total capital.You propose that the products of the joint venture be marketed entirely in the domestic market .we must stress that they should be products to be sold in our capital.In case of any differences of opinion between the parties in connection with the operation of the venture ,they shall be , according to the articles of association of the venture, settled through consultation by the board of directors, failing which, a reasonable settlement can be reached through arbitration.We wish to express our deep appreciation of your friendly attitude and far –sighted viewpoints shown in the negotiations between us in the matter of the joint venture. It is our belief that through our joint efforts, we shall be able to achieve great success in our venture.Lesson 18We will accept your request for a down payment of 10%of the total value of your equipment with the balance of 90% to be paid in 5 years on deferred terms.We regret to learn from your letter of …that your want to cancel th e contract for the supply of equipment under the compensation trade agreement for the reason that a part of the equipment has to be purchased from a third party who has recalled his promise to supply the same .we may agree to it but you have to make compensation for our losses.We regret to inform you that you have not yet shipped the equipment purchased from you under the compensation Trade Contract No…although it should have been shipped one month ago. We suggest that this clause be incorporated in the proposed agreement.As to the compensation trade under negotiation, our opinion is that a general agreement may first be signed which shall come into force from the date of signing up to the time when the cost of the equipment has been fully reimbursed .under this general agreement two contracts may be signed, one for the supply of equipment and the other for the counter sale of our products。
