流利说商务英语level 4 Unit 1 Part 5 Comparing Job Offers

流利说商务英语Level4 Unit2 Part5 Delivering FeedbackHey Samantha. You wanted to see me?Hey Ted! Have a seat.I've read your latest research report. Let me first just say great work.Not only did you finish it ahead of schedule, but it's incredibly thorough and insightful.Thank you so much! I've really been trying to push myself this year.Not only has he written an insightful report, but also finished it ahead of schedule.I've noticed.This year you've gotten more efficient.I'm glad you think so.Do you think there's anything I can improve on?Well, I think you do your own work very well. But I would like to see you take more responsibility in guiding new employees.For example, last week I asked you to help Steve analyze some social media data.But you didn't offer as much help as you could have.I'm sorry about that. I was really busy and Steve was mainly responsible for the data.True, Steve was responsible. But he's less experienced than you.I asked you to help him because you could have helped him analyze that data more effectively. But because the work wasn't thorough, Steve had to stay really late.It took twice as long to finish.Wow. Yeah. I'm sorry. I didn't think of it like that.Helping Steve could have saved everyone a lot of trouble.If he had analyzed the data more t horoughly, he could have saved their team a lot of trouble.We're all part of a team, and we need to work together as a team.You have the potential to play an important role in our department.But if you want to lead, you need to see the bigger picture.You're right.Thanks for your feedback.I won't let you down.What kind of attitude does he have? Positive He has a positive attitude.。

流利说商务英语Level4Unit1Part2PresentationFeedback流利说商务英语Level4 Unit1 Part2 Presentation FeedbackSo, what do you think of my presentation?Well, it’s well designed.You also have a good argument and your points flow together logically.But?But you need to engage the audience more.When you were speaking, it was like you were reading off a card.Yeah, I’ve heard that before.Do you have any suggestions?You should make more eye contact.During your presentation, you kept looking at the floor.If you don’t look comfortable, you won’t connect with the audience.I just get so nervous when I speak. It’s hard for me to keep eye contact.In the beginning, if you get nervous, you can look at their foreheads instead.But making eye contact is important for a great presentation.So keep practicing, and you will get used to it.Alright, I’ve got a question, how do you look so relaxed when you present?You look like you’re having a real conversation with the audience.Well, the first thing I do is practice constantly.I present out loud, again and again, until I’m completely confident.Then I visualize my presentation.I’ve heard about that. Visualizing helps you mentally rehearse you presentation, right? Does it really work?Yeah, I think it’s a must.Visualizing helps me practice how to act during a presentation.So how do you do it?I imagine giving my presentation, and think about what I’ll do.For example, I’ll think about how to emphasis importan t points or making eye contact.So you’re rehearsing a performance, like an actor in a movie.In a way, yeah. It helps me get more comfortable being on stage.I can’t wait to try it.Thanks so much for your help.Of course, I hope it goes well.。

流利说商务英语Level5 Unit2 Part4 Negotiating Her ContractHey Laura come in.Hi Alex. How are you?I'm fine, thanks.Have you had a chance to look over your new contract yet?If you agree with everything, just write your signature and date on the last page, and I'll send it to HR.Yes, I read it, and I do have a question.It seems as if there have been some changes made to the scope of my responsibilities. What do you mean? Your job title is the same as before.It's part of the same clause that mentions my salary.The line is the employee shall perform any duties in this contract and any other duties in the scope of business needs.I’ve brought my last contract with me today.It simply says that I shall perform any duties in my contract.It's just something that has been added to all new contracts that we're writing up. We want to make sure that our employees are able to help out in critical situations. All right, but my responsibility sound far less specific than they did in my last contract.The way it has been worded makes it sound like the company can basically ask me to do whatever it wants.I wouldn't worry about that if I were you.No one is going to ask you to do something that you aren't comfortable with, Laura. Maybe so, but I can't accept these terms.Last year, Jim from marketing tried to have me write copy for products,even though I work in sales. I feel like this wording will cause more situations like this. So I'd like it if my contract could keep the original wording.I don't think HR will allow it since this clause has been added to all new contracts.I mean it in the nicest way possible, but this is non-negotiable for me.If my new contract can’t keep the wording from the original, then I'm afraid I can't sign it.OK, I'll talk to HR and see what they say though I can't make any promises. Thanks, Alex. You know that I love working here.But I would feel much better signing a contract that gives me clear job responsibilities.That's fair. I'll talk to them this week and get back to you with an answer by Friday. It’s not very likely that HR will allow her to change her contract.。

流利说商务英语Level5 Unit1 Part4 Workplace MisconductAll offices should aim to make sure their employees are treated fairly and equally. Here are some common forms of misconduct that are either unethical or illegal in an office.BullyingBullying is the act of treating people in a mean and threatening way.Office bullies target people who they can push around.In most cases, office bullying is done by someone with authority, such as a manager or senior employee.Sexual harassmentSexual harassment is when someone behaves sexually in a way that makes people uncomfortable.It includes sexual jokes or comments about a person's appearance.Sometimes people won't report sexual harassment because they're afraid of being retaliated against.An office bully may use their power to embarrass or insult other employees.He was fired after being accused of s exual harassment.While many people have experienced workplace bullying, many officers don't have policies to prevent it.More often than not, workplace bullying won't be reported and the victim will just leave their job.If someone is being sexually harassed, they won't feel safe at work.Many companies have a zero-tolerance policy towards sexual harassment.DiscriminationDiscrimination happens when someone is treated differently from others in an unfair way.People are often discriminated against because of their age, race or sex.If someone has been refused a job because of their skin color, they have been discriminated against.RetaliationRetaliation refers to acting against someone who has upset you.In the office, retaliation can occur when an employee has offended their manager.If they have reported their manager, their manager may try to punish them.They may give the employee extra work to do or become overly critical of the employees’ work.If an employee is unfairly treated because she is a woman, she is a victim of gender discrimination.He said he was fired in retaliation for reporting the sexual harassment problem in his company.She thought her manager was retaliating against her by not giving her a promotion. Most countries have laws to protect against workplace discrimination.It is illegal to discriminate against someone's age when hiring them.。

流利说商务英语Level5 Unit1 Part1 Setting PrioritiesLooks like it's going to be another late night for me.Why?Well, it's already six o'clock and I'm only halfway through writing this financial report. I think it's going to take me another three hours to finish it.What? I finished my part an hour ago.She’s only halfway through writing the report.Wow really. I thought we were allocated a similar amount of work.What is your secret?Eight cups of coffee a day.I just prioritize my workload.What do you mean?By saying he drinks eight cups of coffee to stay productive, he’s making a joke. Well, when I found out that the report had to be finished today, I made it my top priority.Originally, I had planned to make some calls, but I rescheduled them to Friday because they weren't urgent.That's a good idea.I and two clients call today that took up an hour.I could have spent more time on the report if I did not have to make them. Exactly, they weren’t a high priority.Secondly, I scheduled the most important tasks to be completed in the morning because it's usually the most quiet time in the office.Also it's when I'm most productive.Interesting, I never thought of that before.When the office gets busy, it can become very distracting and hard to focus on work. He is most productive when it's quiet in the office.But how do you decide which tasks are the most important? It's pretty simple.At the end of every day I spend 10 minutes writing down all of the tasks that I need to complete the following day.Then I go through the list and rank them in order of importance.Wow, no wonder you are so efficient, max. Thanks for all the great tips.Don't mention it. Don't worry about the report either, I'll help you finish it tonight. Really? You're going to help me finish it.Yes, On one condition.What's that?You order in some pizza for us to eat while we finish. Deal.By writing down the work he needs to do, he can see which tasks are high priorities.。

流利说商务英语level6unit1part5（Motivation）Lesson1 Maslow’s hierarchyScientists have been studying motivation for many years.An American psychologist, Abraham Maslow, developed a theory called the Hierarchy of Needs.According to this theory, individuals’ most basic needs must be met before they become motivated to achieve higher level needs.There are 5 levels of needs in the hierarchy.PhysiologicalPhysiological needs are the most basic requirement for people to stay alive such as eating, drinking and sleeping.When these need are not met, people seek to fulfil them above all else.Safety and securityThe second most important need after physiological need is safety and security.Human beings need to feel safe and secure, not only physically but also financially and psychologically.If some los es their job, they may worry because their income isn’t stable.Belonging and loveAccording to Maslow, it is important that people feel accepted by their social groups, such as family, friends, even their co-workers.I f some doesn’t feel loved or accepted by the people in their life, they may feel lonely, depressed or insecure.Companies that encourage team-building activities have higher employe e engagement than those that don’t.Self-esteemSelf-esteem is the confidence a people has in themselves.At work, people need to feel that they are performing well and their achievements are recognized.I f employees are encouraged, they are often more engaged. So it’s important to praise their work.Self-actualizationSelf-actualization refers to a person’s need to reach their full potential.Since each individual is unique, people take different paths to achieve self-actualization. Therefore, managers should understand their employees’ needs and encourage them to achieve their goals.Lesson 2 Human motivation theoryIn order to lead a team, you need to understand your employees.Psychologist, David McClelland , developed a theory about human motivation called the Three Needs Theory.Need for achievementEmployees who have a need for achievement are motivated to accomplish difficult or challenging tasks.They enjoy tasks where they can see the results of their effort.They also like to receive feedback on their work.Need for affiliationEmployees who are driven by a need for affiliation feel a strong need to be accepted by others. Because they want to be liked, they often agree with any decision made by a group.People who have a need for affiliation prefer to collaborate with others instead of competing with them.Need for powerEmployees who have a need for power want to control or influence others.They often enjoy competing with other people.They are also eager to be recognized for their successes.However, their need for competition may make them hostile to others.Effect on managementBy using Three Needs Theory, managers can better understand different needs of their team members.For example, employees who have a need for achievement should be given challenging projects.Therefore , to motivate different employees managers could place them in new situations based on their needs.Lesson 3 Incentive programsAn incentive program is designed to promote or encourage specific employee behaviors.It is used by companies to motivate employees to perform better.Performance-based bonusesA performance-based bonus is an additional compensation paid as a reward for achieving specific goals.These bonuses may be given on a regular base, such as annually or monthly.They might also be made available only for a specific period of time.Paid time off (PTO)Many employees want the opportunity to have paid time off of work.Paid time off doesn’t just mean paid days off for sick days or emergencies.Employees could also earn an additional paid time off that they can use whenever they choose. If they don’t use this time before the end of the year, it can be converted to money.Tuition reimbursementSome companies reimburse some employees tuition.This means employees pay for education costs and then receive reimbursement after the course is completed.If a employer pay for the education, employees are more likely to perform better for the long term.Employee promotion policyAn employee promotion policy is a set of rules and guidelines for promoting an employee. Performance and skills are criteria used in a good promotion policy.Employee of the yearCompanies can choose an outstanding employee to be employee of the year.Generally, the company will have a nomination and selection process to choose the best employee.Employee of the year award helps boo st the winner’s confidence and encourage others to perform well.Lesson4 Related verbsTo demotivateTo demotivate means to make someone less eager to work.Unfair treatment in the work place may demotivate the employees.Employees who are demotivated are likely to under perform or even leave the company.To incentivizeTo incentivize means to make someone want to do something.Companies incentivize their employees to behave well through compensation policies. Sales teams often use a scoreboard to incentivize competition between team members.To participateTo participate means to take part in or get involved in an activity.E mployees should be encouraged to participate in activities that align with a company’s goals. Allowing employees to participate in decision making has resulted in successful value creation in many organization.To standardizeTo standardize means to make things of same type have the same features.Car parts are often standardized so that one type will fit any model of car.A standardized hiring process allows us to assess the candidate with the same reference point.。

-----WORD格式--可编辑--专业资料-----流利说商务英语Level5 Unit1 Part1 Time Management Terms❖InterruptionAn interruption is something that stops work from being done.Frequent interruptions prevent you from staying focused.❖PriorityA priority is a task that should be completed before others.If a task is important and needs to be finished as soon as possible, it is a high priority.He said he was going to work from home so he could finish his work without interruptions. She had been concentrating on her work when she was interrupted by a colleague.He had two weeks until the report was due, so he didn't treat it as a priority.He has put off his team meeting since the upcoming meeting with his clients is a higher priority.❖ReminderA reminder is a message that helps you remember to do something.If you have something important to do, you should leave a reminder so you don't forget about it❖To do listA to-do list is a list of tasks that need to be completed.Making a to do list of your work helps you set priorities and organize your time.If you need to remember to do something, you should set a reminder for it.He left a reminder on his desk so he would remember to call his client after lunch.His assistant left a reminder that he had to deliver a speech at the conference.She had noticed the reminder on her desk before she left the office.Before she goes to bed, she adds her work for the next day on her to-do list.His to-do list is an unstructured mess since he never organizes it.--完整版学习资料分享----。

流利说商务英语Level4 Unit1 Part2 Presentation TipsHere are some tips on how to deliver a good presentation：Project confidenceProjecting confidence is the first step to making a good presentation.A confidence speaker is often persuasive and is usually taken more seriously by an audience.To improve your confidence, you can work on your posture and voice.Standing up straight and speaking loudly help convey authority.Encourage participationParticipation keeps the audience involved and engaged.To encourage participation, you can ask questions or invite people up on stage.If you speak like you are reading off a card, the audience will lose interest.Know when to pausePausing helps create a dramatic effect that draws your audience in.When you want to emphasize a point, pause after you say it.It signals that your audience should think about what you just said.You can also pause after presenting complex information.This gives the audience time to process it.Move naturallyGood body language plays an important role in a presentation.Moving your hands, head, and upper body naturally makes you look confident and relaxed.However, if you move too much, you may seem nervous.。

流利说商务英语Level5 Unit1 Part1 How to Set PrioritiesWhen everything you have to do seems important, figuring out where to begin can be difficult.Here are some suggestions to help you evaluate and prioritize your work.❖List your tasksBefore you prioritize your work, make a list of your tasks for the day or week.This lets you see what you need to do and determine your priorities.And it helps you keep track of your work.❖Determine their urgencyUrgent tasks are tasks that must be done soon, or even immediately.If something is due by the end of the day, it is likely to be urgent.But if you have a week to finish it, it will be a lower priority.When a priority is urgent, it should be handled as soon as possible.When you need to work on several important tasks, using a to-do list can make you feel less overwhelmed.If you do not list what you need to do, you may forget an important task or fail to prioritize effectively.After you have listed the work you need to do, you can determine whether it is a high priority.The closer the deadline gets, the more urgent a project becomes.❖Determine their importanceImportant tasks are valuable activities that will greatly influence your future.You should schedule time for important tasks every day, especially when you feel most productive.Important tasks usually take a longer time to complete than urgent tasks.Failing to complete important tasks could prevent you from reaching your long-term goals.❖Estimate time neededEstimate how long it will take to complete each task.Splitting up a large assignment into smaller tasks can make it easier to estimate.If you estimate that something will take a long time to complete, you should start it soon.Otherwise you may not have enough time.Even if a long report isn't urgent, it may still be an important priority because it could greatly influence your future.He had estimated that this project would take more than a month to finish, so he started two months before the deadline.。

流利说商务英语Level4 Unit1 Part2 Preparing a PresentationHere are some suggestions on how to prepare for a presentation：Define your goalsWhen preparing your presentation, first define your goals.Your goals are what you want your presentation to achieve.Setting clear goals ensures your presentation is focused.For example, if you're going to give a sales presentation, your goal will be to persuade people to buy your product.List your key pointsOnce you've defined your goals, you should think of your key points.Key points are the main ideas of your presentation.Listing them allows you to see which ones support your goals the best.For example, if you're going to promote a new product, your key points could be the product's new feature.Create your slidesOnce you have defined your goals and key points, you can then create your slides. In a presentation, the speaker should use slides as a visual aid.Remember not to put too much text on your slides.Good slides support what you're saying, but don't distract the audience. Anticipate questionsAfter or even during your presentation, the audience will usually want to ask questions.So you should learn how to anticipate and answer common questions.For example, at a product launch, the audience will probably ask for details about product features.So having an in-depth understanding of the new product is crucial when preparing for the presentation.RehearseOnce you've finished your slides, you should rehearse your presentation.You can practice in front of a mirror or with a friend.When practicing, time your rehearsal and practice several times.This helps you present smoothly and confidently.Rehearsing your presentation helps you present smoothly and confidently.。