《酒店英语》情景对话

关于酒店情景英语对话在小学英语教学中,教师不仅要教会学生对话的内容,还要将对话的技巧教授给学生,这样学生才能够更好地学习英语对话,提升英语成绩。

店铺整理了关于酒店情景英语对话，欢迎阅读!关于酒店情景英语对话一Dealing with leaving Procedure办理离店手续Bell Captain (BC): This is the Bell Captain’s Desk. May I help you?这里是礼宾台，有什么可以帮到您的吗?Guest (G): I’m going to check out soon. Could you pick up my luggage, please? 我要退房了，你能上来拿行李吗?BC: Certainly, sir. May I have your room number, please?可以的，能告诉我您的房间号码吗?G: Yes. It’s 2932. 。

好的，2932房。

BC: Room 2932.We will send a bellman immediately. Could you wait in your room, please?2932房，我们会马上派一名行李员上去，您在房间里等，行吗?Bellman (B): Good morning, sir. I’ve come for your bags.早上好，先生，我是来帮您出行李的。

G: Thank you. Could you take these two suitcases, please? I’ll bring t he shoulder bag with me.谢谢，你帮我拿这两个行李箱好吗，我拿背包。

B: Certainly, sir. Two suitcases? 好的，两件行李箱是吗?G: Yes. 是的。

B: Is there anything valuable or breakable in them?里面是否有贵重物品或者易碎物品呢?G: No. 没有。

酒店英语情景对话大全1When it comes to hotel English, various scenarios involve frequent and essential conversations. Let's take a look at some common ones. When a guest checks in, the interaction with the front desk staff is quite important. The guest might ask, "What types of rooms do you have available?" or "Could you please tell me the prices of different rooms?" They may also inquire, "What time can I check in?" The staff, in response, would provide detailed and clear answers.Another typical situation is when guests order food in the hotel restaurant. The guests might say, "Can you recommend some specialties of the house?" or "I have special dietary requirements, such as being allergic to seafood. Do you have suitable options for me?" The waiter or waitress would then do their best to meet the guests' needs and offer appropriate suggestions.In addition, there are also conversations related to room service. For instance, a guest could call and say, "Could you please send some extra towels to my room?" or "I need a wake-up call at 7 o'clock tomorrow morning." The hotel staff would handle these requests promptly and efficiently.Overall, these common English conversations in a hotel aim to ensureguests have a pleasant and comfortable stay, while also demonstrating the high-quality service provided by the hotel.2When it comes to hotel experiences, effective communication in English is crucial. Let's explore some common scenarios and their corresponding dialogues.Imagine a guest finding a problem with the room facilities and lodging a complaint to the customer service. The guest might say, "I'm really disappointed with the condition of the room. The air conditioner isn't working properly, and it's making my stay quite uncomfortable. I hope you can solve this problem as soon as possible." The customer service representative would respond politely, "I'm so sorry to hear that, sir/madam. We'll send our maintenance staff to your room immediately to fix the air conditioner. We apologize for the inconvenience and will do our best to ensure your satisfaction for the rest of your stay."Another situation could be a guest inquiring about the usage rules of the gym. The guest might ask, "Hello, could you please tell me about the rules and opening hours of the gym?" The staff member would reply, "Sure, sir/madam. The gym is open from 6 a.m. to 10 p.m. daily. Before using the equipment, please warm up properly and follow the instructions on each machine. Also, please use a towel to wipe off your sweat after using the equipment to keep it clean for the next user. Do you have any specificquestions about any particular equipment?"These are just a few examples of the various English conversations that can take place in a hotel, highlighting the importance of polite language and effective problem-solving.3When it comes to staying in a hotel, being able to communicate effectively in English can enhance the experience greatly. Let's take a look at some common hotel English dialogues that can help improve your language skills.Imagine a guest who needs a wake-up call. The conversation between the guest and the housekeeping staff might go like this: "Good evening. I need a wake-up call at 7 o'clock tomorrow morning. Please make sure to ring my room precisely at that time. Thank you very much." The housekeeping staff would reply, "Sure, sir/madam. We'll make sure to do that. Have a pleasant sleep."Now, let's consider the checkout process. The guest approaches the front desk and says, "I'd like to check out. My room number is 205. Can I get my bill, please?" The receptionist responds, "Of course. Let me check the details for you. Here is your bill. Everything seems to be in order. How was your stay with us?" The guest replies, "It was quite nice. Thank you."These are just a couple of examples of the many dialogues that occur in a hotel. By familiarizing yourself with such common scenarios andpracticing the language used, you'll be better equipped to handle similar situations smoothly and confidently when you stay in a hotel.4When it comes to hotel experiences, effective communication in English is crucial. Let's explore various scenarios of English conversations that take place within a hotel.Imagine a guest arriving at the hotel and checking in. The receptionist greets them warmly and asks, "Good day, sir/madam. How may I assist you with your check-in process today?" The guest responds, "I have a reservation under the name of [Name]. I hope everything is in order."Another common situation is when a guest participates in an event organized by the hotel. The event organizer might say, "Welcome to our special event. We have a wonderful lineup of activities planned for you. Do you have any specific questions or preferences?" The guest could reply, "This sounds exciting. I'm particularly interested in the live music performance. Could you tell me more about it?"In the business center, a guest seeking assistance might approach the staff and say, "I need to print some important documents urgently. Could you please help me?" The staff member would then respond, "Sure, no problem. Let me guide you to the printers and assist you with the setup."When it comes to room service, a guest might call and say, "I would like to order some breakfast to be delivered to my room. Could I have acontinental breakfast with an extra cup of coffee?" The room service staff would reply, "Certainly, sir/madam. Your order will be delivered shortly."These are just a few examples of the diverse and important English conversations that occur in a hotel, ensuring a smooth and pleasant stay for guests.5When it comes to hotel English scenarios, having effective communication is crucial for both guests and staff. Let's take a look at some common and practical dialogues.Imagine a guest entering the hotel store. The clerk greets them warmly, saying, "Good day, sir/madam. How may I assist you today?" The guest responds, "I'm looking for some local souvenirs. Do you have any recommendations?" The clerk replies, "We have a wonderful collection of handcrafted items that showcase the local culture. How about a beautifully carved wooden figurine or a handwoven scarf?"Now, consider a situation where a businessperson wants to book a venue in the conference center. They approach the staff and say, "I need to reserve a meeting room for a corporate event next week. Can you help me with the availability and arrangements?" The staff member checks the schedule and replies, "Sure, sir/madam. We have several options available on that date. The largest room can accommodate up to 100 people and comes with advanced audio-visual equipment. Would that suit yourneeds?" The businessperson thinks for a moment and then says, "That sounds great. Can you also provide catering services for the event?" The staff answers, "Yes, we offer a variety of catering packages to choose from. Let me show you the menu and we can discuss the details."These are just a few examples of the diverse and important conversations that take place in a hotel setting. By being familiar with such dialogues, both guests and hotel staff can ensure a smooth and pleasant experience for all.。

酒店英语口语对话简单带翻译一、预订房间客人：Hello, I’d like to make a reservation for a single room for two nights, please.（你好，我想预订一个单人间，两晚，谢谢。

）服务员：Sure, could you please tell me the dates you’ll be staying?（当然，请问您将入住的日期是？）客人： I will arrive on the 15th and check out on the 17th.（我将于15号入住，17号退房。

）服务员： Great. May I have your name, please?（好的，请问您的姓名？）客人： My name is John Smith.（我叫约翰·史密斯。

）服务员： Thank you, Mr. Smith. Your room is booked.（谢谢，史密斯先生。

您的房间已经预订好了。

）二、入住手续服务员： Welcome to our hotel, Mr. Smith. Could you please fill out this registration form?（欢迎来到我们的酒店，史密斯先生。

请填写这份登记表。

）客人： Sure, here you go.（好的，给你。

）服务员： Thank you. Here is your room key. Your room number is 302 on the third floor.（谢谢。

这是您的房间钥匙。

您的房间号码是302号，三楼。

）客人： Thank you. Is breakfast included in the room rate?（谢谢。

早餐费用包含在房费里吗？）服务员：Yes, breakfast is included. It’s served from 7:00 a.m. to 10:00 a.m. in the dining hall.（是的，包含早餐。

情景:1. 客人打电话到希尔顿酒店预订房间。

预订员详细询问客人对房型的偏好并记录基本的预订信息（如：入住的时间和天数，人数，姓名及联系方式）。

注意沟通技巧。

2. 客人想要预订一个豪华双人间，但无法在入住当天的18:00前赶到酒店，因此预订员推荐担保预订，客人在预订员的帮助下顺利完成保证性预订的手续，确保房间一直被保留。

3. 客人在预订完房间后接受了预订员推荐的接机服务。

预订员详细告知此项服务的收费情况，并记录好客人的航班号以及准确到达时间。

4. 由于行程的变更，客人向酒店提出取消客房的预订。

预订员详细询问后做好记录并表示希望下次有机会为其服务。

5. 客人打电话到酒店进行客房预订的更改，将普通标准间升级为山景套房。

预订员详细询问后做好更改记录。

6. 客人在抵店前致电酒店确认所预订的房间，确保能顺利入住。

7. 在酒店礼宾部工作的小王（receptionist）作为酒店代表去机场迎接客人并护送其回到酒店。

客人给小费，小王开心地接受了。

8. 客人抵达酒店，行李员立刻热情为客人提供行李服务，确认行李的件数以及是否有贵重或易碎的物品并将行李送至房间。

9. 礼宾员（bellman）在带客人去房间的路上为客人介绍酒店的设施服务以及当地的一些的著名景点。

10.礼宾员（bellman）把客人送到房间，告知客人房卡使用时的注意事项并详细介绍客房送餐服务。

11. 客人来到酒店寄存处想要寄存一个手提袋。

寄存处工作人员（Bellman of Cloakroom）细心检查后发现一块贵重手表并建议客人随身携带，同时详细告知其营业时间并将取物牌交给客人。

12.客人想要搭车去三亚明珠广场（Mingzhu Mall），礼宾员请客人在大厅（lobby）等候，并亲自为客人叫出租车，还撑伞护送客人上车（当时在下雨）13. 客人于明早7点前往位于三亚经济开发区的一家工厂进行参观，计划包车一天。

礼宾员详细询问信息，并告知客人包车的收费情况。

14. 客人想要去免税店(duty-free shop)，与酒店班车司机交谈起来。

酒店中英文情景对话精选情景对话(Situational Dialogue)是基础英语教学中极为常用的一种描述(Presentation)和练习(Practice)方式。

店铺整理了酒店中英文情景对话，欢迎阅读!酒店中英文情景对话一G:My name is Mike and I'm in Room 668.My i have my key, please?我叫迈克我在668室，能给我我房间的钥匙吗?C:Excuse me,sir,but may i see your Room Identification Slip.please?对不起，先生，但我可以先确认一下你的房间，好吗?G:Sure.Here it is.好的，这里C:Thank you,sir.Could you sign here for receipt of your key,please?谢谢你，先生。

为了你的钥匙，你能在这签个名吗?G:Uh-huh.恩C:Thank you.Your key,sir,and there is some registered mail for you.Could you sign for that,too?谢谢你，你的钥匙，先生，这有你一些挂号邮件，请问你也能签名吗?G:Yes,of course.是的，当然C:Thank you,sir.Have a good night.谢谢先生，祝你睡个好觉。

酒店中英文情景对话二C：Good morning, sir. May I help you?先生，您早，有什么可以帮到您吗?G：Yes, I’d like to check out.我想退宿。

C：Certainly sir. May I have your room key, please?好的，请把房间钥匙给我，好吗?G：Sure, Here it is.好的，给你。

C：Just a moment, please. I’ll draw up your bill for you.请等一下，我帮您结帐。

酒店英语口语情景对话对话一：预订房间A: 早上好，欢迎光临酒店。

您需要预订房间吗？B: 是的，我需要预订一个双人间，入住时间是下周五。

A: 好的，我们有很多房间可供选择，请问您对房间的要求有什么？B: 我希望房间有一个大床和免费的无线网络。

A: 没问题，我们有符合您要求的房间。

您需要入住几晚？B: 我需要入住两晚。

A: 好的，请问您的姓名和联系方式是什么？B: 我的名字是张三，联系方式是。

A: 好的，预订完成后，我们会给您发送确认短信。

谢谢！B: 谢谢您的帮助！对话二：办理入住手续A: 晚上好，欢迎光临！您预订的是双人间，对吗？B: 是的，我是张三。

A: 您的预订已确认，这是您的房卡和钥匙，房间号是302。

B: 谢谢！A: 您需要支付押金500元，退房后会退还给您。

B: 好的，我可以用信用卡支付吗？A: 当然可以，我们接受信用卡付款。

您需要在离店时结算所有费用。

B: 了解，我会记住的。

A: 好的，请您填写一下入住登记表，包括您的姓名、国籍和护照号码。

B: 好的，我马上填写。

A: 感谢您的合作，祝您入住愉快！对话三：客房服务A: 早上好，有什么可以为您效劳的？B: 我的房间没有毛巾和洗漱用品，可以补充一下吗？A: 当然可以，我会马上给您送去。

B: 谢谢！还有一个问题，我需要一份早餐送到房间，大约几点可以送到？A: 我们可以在早上7点到10点之间送到您的房间，您需要什么样的早餐？B: 我想要一个咖啡和面包。

A: 好的，我会安排给您送早餐。

有其他需要的事情吗？B: 暂时没有了，谢谢您的帮助！A: 不客气，请随时告诉我们如果有其他需求。

对话四：结账离店A: 午安，您准备好结账离店了吗？B: 是的，我准备好了。

A: 您的账单总金额是800元，包括房费和其他消费。

请问您以什么方式支付？B: 我可以用支付宝支付吗？A: 当然可以，请打开您的支付宝扫描这个二维码进行支付。

B: 好的，我已经支付完成了。

A: 谢谢！这是您的和退还的押金。

酒店英语对话场景案例Case 1: At the Reception Desk 前台接待员Guest: Hello, I have a reservation for a double room.前台接待员：早上好，我已经为您预订了一个双人间。

Guest: Can I check in now?客人：我现在可以办理入住手续吗？Receptionist: Yes, please fill out the registration form.前台接待员：是的，请填写登记表。

Guest: What is the check-out time?客人：退房时间是几点呢？Receptionist: You can check out until 12 noon.前台接待员：直到中午12点前退房。

Case 2: In the Restaurant 餐厅里Guest: Can you recommend some local dishes?客人：你能推荐一些当地菜肴吗？Waiter: Yes, the spicy noodles are very popular.服务员：是的，辣面条很受欢迎。

Guest: I'll try it. Could you also bring me some coffee?客人：我会试试。

你能给我带些咖啡吗？Waiter: Of course, coffee is our specialty.服务员：当然，咖啡是我们的特色。

Case 3: In the Room 在房间里Guest: The room is very comfortable.客人：这个房间很舒服。

Housekeeper: Yes, we have upgraded the mattresses recently.客房服务员：是的，我们最近升级了床垫。

Guest: ThankThe bathroom is also very clean. 客人：浴室也很干净。

酒店情景英语对话1. 预订酒店房间顾客：Good morning! I would like to make a hotel reservation.前台：Good morning! How can I assist you?顾客：I would like to book a double room for two nights, from October 10th to October 12th.前台：Sure! May I have your name, please?顾客：My name is John Smith.前台：Thank you, Mr. Smith. Let me check our avlability for those dates. Yes, we do have a double room avlable for you.顾客：That’s great! How much is the room per night?前台：The room rate is $100 per night, so for two nights, it will be a total of $200.顾客：Perfect. Can you please confirm the reservation and provide me with the detls?前台：Certnly. I have reserved a double room for you, Mr. Smith, from October 10th to October 12th, for a total of $200. Please note that check-in time is 2 PM and check-out time is 12 PM.顾客：Thank you very much. I look forward to my stay at your hotel.2. 在酒店入住前台：Welcome to our hotel, Mr. Smith. May I have your reservation detls?顾客：Yes, my name is John Smith and I have a reservation for a double room from October 10th to October 12th.前台：Thank you, Mr. Smith. Let me check your reservation. Yes, here it is. Could you please fill in this registration form?顾客：Sure. Here you go.前台：Thank you. May I have your passport, please?顾客：Here is my passport.前台：Thank you, Mr. Smith. Your room number is 302. Here is your key card. Please note that breakfast is served from 7 AM to 10 AM in the dining area on the ground floor.顾客：Thank you for the information. Is there a gym in the hotel?前台：Yes, we do have a gym on the third floor, open from 6 AM to 10 PM.顾客：Great! Thank you for your help.3. 需要额外的服务顾客：Excuse me, I would like to request some additional services.前台：Of course, how may I assist you?顾客：First, I would like to request a wake-up call for 7 AM tomorrow morning.前台：Certnly, Mr. Smith. I have scheduled a wake-up call for 7 AM tomorrow for you.顾客：Thank you. Also, I would like to request an iron and ironing board in my room.前台：Sure, I will have them delivered to your room right away.顾客：Thank you very much. One last thing, I need a taxi to the rport tomorrow at 9 AM.前台：Noted, Mr. Smith. I will arrange a taxi to pick you up at 9 AM tomorrow.顾客：Thank you for your assistance.4. 结账顾客：I would like to check out and settle my bill, please.前台：Certnly, Mr. Smith. May I have your room number?顾客：My room number is 302.前台：Thank you. Let me prepare your bill. Here is your itemized bill. The total amount due is $200.顾客：Great. Could I pay by credit card, please?前台：Certnly, Mr. Smith. Please insert your card into the card reader.顾客：Here is my card.前台：Thank you, Mr. Smith. Please enter your PIN number.顾客：Done.前台：Your payment has been processed successfully. Here is your receipt. Thank you for staying with us, Mr. Smith. Have a safe trip!顾客：Thank you for your hospitality. Goodbye!。

酒店英语情景对话大全C:Good mornin,sir.May i help you?早上好先生，需要我帮忙吗?G:Good morning,I'm leaving today.May i settle my hotel bill now?早上好，今天我要离开.我现在想把在酒店的账单付了可以吗?C:Your name and your Room number,please?请告诉我你的名字和房间号好吗?G:Jack Burns in Room 9102.杰克伯恩斯9102室C:Did you have your breakfast?你有吃酒店提供的早餐吗?G:Yes.是的。

C:Have you used any facilities since then?那你曾使用过酒店设施吗?G:No没C:Just a moment,please.I'm preparing your bill...Sorry to have kept you waiting.Here is your bill,RMB 1550 Yuan in all,including 10% servicecharge.Please check it.请等一下。

请检查一下.我准备您的帐单...对不起，让您久等了。

这是您的账单，人民币1550元，包括各方面10%的服务费。

G:That's right.对的C:You have paid a deposit of RMB 2000 Yuan,haven't you?你已支付2000元存款，对吗?G:Yes.Here is the receipt.是的，这是收据。

C:Thank you.Here is the invoice and your change.Have a check.please.谢谢你，这是你给的发票，请检查。

G:It's quite all right.Thank you.相当不错，谢谢你。