下载文档原格式
《空中乘务英语》教学实施方案
一、教学目标
1. 理解和掌握空中乘务英语的基本词汇和表达方式。
3.能够用空中乘务英语进行常见对话和交流。
二、教学内容
2.空中乘务英语的基本语法知识。
4.空中乘务工作场景的应对和英语应用。
三、教学方法
2.情景教学法：通过模拟空中乘务工作场景，让学生在实际情景中使用英语进行对话和交流。
3.小组合作学习法：让学生分成小组进行合作学习，通过互相讨论和合作，提高学生的英语口语表达能力。
四、教学流程
1. 绪论（5分钟）
向学生介绍《空中乘务英语》课程的教学目标和内容，以及教学方法。
教师讲解和示范常见的空中乘务英语词汇和表达方式，如问候乘客、询问乘客需求、提供服务等。
4. 教学内容三：空中乘务英语的常见对话和交流（30分钟）
教师给学生分发乘务工作场景练习题目，要求学生在小组内进行讨论和应对，并使用英语进行交流。
教师对本节课的教学进行总结，并提问学生对本节课的理解和收获。
五、教学评估
通过课堂练习、小组活动和个别表演等形式对学生的学习情况进行评估。
六、教学资源
1.教学课件：包括词汇和表达方式的示例等。
2.乘务工作场景练习题目：包括常见的工作场景和对话内容。
七、教学保障
1.教师素质：教师应具备良好的英语语言能力和教学经验。
2.教材选择：选择适合学生水平和教学目标的教材。
3.教学环境：创设良好的教学氛围，提供适合的教学设施和工具。
4.学习资源:提供学生需要的教材和学习资源。
省技工学校教师课时授课计划一、讲解LESSON ONE中的DrillA→注意（What’s this/that?－It’s a planeof Air China.中国国际航空公司）。
Drill B→（What are these/those? －They’re gliders.）Drill C→（What are these buildings?－They’re terminal buildings.）容中的一些问法。
二、讲解Dialogues Greeting and partings中的对话容。
（John:Hello,Bill.Bill:Good afternoon ,John.John:How are you?Bill:Fine,thanks.)并要求学生练习.三、要求学生了解Words and phrases（eastern、airline、delta、balloon、over there…）中单词的用运和正确读法：1、Delta 希腊字母中的第四个字母(△或δ);三角洲;三角形物[Delta ]通讯中用以代替 d 的代号; [Delta]【天】四等星; 半选输出差 [口]三角翼, 三角翼飞机; 【数】变数的增值2、Freighter 货船; 货主; 运货机; 租船人, 承运人; 运输机; 货轮This new freighter is near completion. 这艘新货轮即将完工。
The freighter was free of the harbour and was destined forffice:smarttags" />Tokyo."船离开了港口,开往东京。
"3、Helicopter 直升飞机4、Bomber 轰炸机;轰炸员, 投弹手a jet bomber 喷气式轰炸机 bomberescort 掩护轰炸机的战斗机(群)a guided bomber 导航[无人驾驶]轰炸机, 可操纵飞行导弹5、 Terminal 终端, 终点; 极限;接线柱, 接头, 引线, 电极, 终端设备终点站, 总站, 航空集散站; 机场侯车室;卸货[特种]码头, 转运基地【语】词尾(结尾的字母, 音素, 音节等); 结尾的词;学期考试, 大考(接)线端, 线夹[柱], 套管, 电极, 终端设备, 终端[结]符号terminal point 终点terminal block 接线盒terminal lead 引线端子top terminal 高压电极terminal charges 装卸费6、Control tower （机场的）指挥塔，指挥台，控制塔7、Airliner 班机, 航线客机commercial airliner 商务班机commuter airliner 长期票乘客班机, 短途班机8、Canadian 加拿大的; 加拿大人的; 加拿大(Canada)9、Eastern 东部的, 的 [常 Eastern ]的, 国家的, 亚洲国家的;[Eastern]罗马东正教的;从东吹来的the eastern coastline of China 中国东部海岸线an eastern window 朝东窗户an eastern wind 东风Eastern Hemisphere 东半球"In the eastern part of the United States, summer temperatures are very different from winter temperatures.""在美国东部,夏天的温度和冬天的温度很不相同。
湖南外国语职业学院教案首页Period 1-2ⅠLead-inReview1 Translate the words, phrases and sentences below:1) 航站楼2) 有效护照3) 分配位子4) 问讯处5) 乘机手续台6) 护照检查处7) 安检处8) 行李认领9) 健康证明、接种证明和海关申请表10) 被隔离11) 外币兑换处12) 地勤人员13) 称行李14) 超重行李15) 候机室16) 头等舱/商务舱/经济舱17) 行李箱18) 登机19) 当班地勤人员20) 国内航线21) 排队22) 插队25) 告诉某人做某事26) 监视屏幕27) 检查可疑物品28) 若某位旅客携带有金属制品，金属监测仪就会叫。
29) 任何旅客都享有免税商品限额。
30) 约在起飞前一小时，旅客到达登机口。
2 Fill in the forms:1 Check ______Check-in desk ①_______2 Weigh luggage ②_______③_______3 ____________Passport control1 to __________.Security control2 if they ____ the metal detector ____ to use hand- held metal_______ .1 _________Departure lounge 2 _________3 _________1 one hour before departure, ______ .Boarding 2 show _______ .3 _______ before boarding the aircraft.1 Luggage reclaim①______Arrival ②______2 Immigration and customs ③______④______⑤______3 ______________.ⅡGeneral Ideas about Unit 2:Aims：1 to get some ideas of the categories of airline personnel and each cl ass’s responsibilities, etc.（了解航空工作人员的分类及每类人员的工作职责；）2 to learn the key words and expressions.Teaching’s important points and difficulties(教学重点与难点)：1 some key words and expressions:accelerate加速, arm使…处于可用状态, altitude海拔,pre-flight briefing起飞前会议, flight deck / cockpit驾驶舱,co-pilot / second officer副驾驶, chute滑道, ditching水上迫降, domestic国内的, elevator升降舵, eligible符合条件的, evacuation疏散, exit使离开, fasten系紧,fuselage机身, galley机上厨房, hydraulics液压的,inflate使膨胀, initiative首要的判断力, instruct发出指令,lavatory机上卫生间, prohibit禁止, purser乘务长,release释放, roar吼叫, rudder方向舵,steer控制…的方向, steward男乘务员, stewardess女乘务员,stow装载, taxi滑行, undercarriage起落架aerodrome controller机场管制, air traffic controller空管, air tug拖车, area controller地区管制, charter flight包机, control column操纵杆,cross check交叉检查, emergency equipment急救装置, first officer大副,flight engineer机上机械员, flight schedule飞行计划, flight service director主任乘务长, food and beverage supplies餐饮供应, fuel transfer换油,gear up收起落架, jump seat乘务员座椅, life vest救生衣,long haul长途（旅行/ 运输）short haul短途（旅行/ 运输）,main landing gear/ undercarriage主起落架, nose landing gear前起落架,on board在飞机上, parking stand停机坪, personality traits个性特征,pick up增加, public address system广播系统, pull up收起,put… full on把…全部加上, safety demonstration安全演示,seat- configuration座椅规格, seat- pitch座位间距, steering control方向控制, stretch out伸展, take off, touch down落地, wing flap翼襟2 Main roles of cabin attendants3 Long Sentences1) Airline Personnel is a generic term for people who work with aircraft in one capacity or another, whether they fly the aircraft, serve passengers or maintain an aircraft. 航空工作人员通常指的是以一种或另一种身份与航空工作有关系的工作人员，无论是飞机驾驶员，空乘服务人员，还是维修人员，都统称为航空工作人员。
民航乘务英语U N I T教案Document serial number【KK89K-LLS98YT-SS8CB-SSUT-SST108】教案首页Period 1-2Ⅰ Self-introduction:ⅡImportance and Definition of Cabin EnglishCompared with the train and bus, plane is the fastest and safest way of transportation. Approximately 3 million passengers are carried on commercial aircrafts every day and delivered safely to their final destination, so it is very important for us to get some knowledge of Cabin English. It includes what passengers should do at the airport; who are airline personnel（航空工作人员）;what CA’s should do before, in and after flight; how to deal with some difficult situations, etc.Ⅲ Lead–in 10’1 Ask the students to answer my questions: “Did you travel by air Can you describe the experience”2 I’ll introduce my experiences when I travelled by air twice.Ten years ago I travelled to Guizhou province with my friends. Because the train would last two days, we couldn’t bear it, so we chose to go there by air. Because it was the first time for me to travel by air, I was much interested in the flight, and everything was new to me. When the plane took off, I felt weight loss /weightlessness. Everything on the ground became smaller and dimmer gradually; at last what we could see was clouds. Clouds were flying in the sky like angels /fairies. How free they were! How clean they were! The food in the plane was delicious; the air stewardesses were rather pretty. Everything was perfect. Suddenly I felt dumpy, “What happened Is there anything wrong with our aircraft Will our plane crash?” I was frightened very much. After a while I was told that that was a little turbulence. Wow, only a false alarm! I released. After 45- minutes- flight, we arrived at Guiyang airport safely. That’s myfirst experience by air. It’s unforgettable!During this Winter Holiday, I travelled to Hainan province by air. We arrived and left there at midnight, so I saw nothing but some flashing lights on the wings.Those were my two experiences by air. I believe you will have your own experiences in the future.General Ideas about Unit 1:Ⅳ Aims：1 to get some procedures of how to check in, how to pass through the security control, how to board an aircraft, etc.（了解如何办理登机手续、通过安全检查、登机等流程）；2、to learn the key words and expressions.Ⅴ Teaching’s important points and difficulties(教学重点与难点)：1 some key words and expressions:adept, approximately, overhead compartment, considerably, destination, detect,embarkation, emit, exceed,exile, expire, expiry date,practice, portable, quarantine,reject, suspect, turbulent,valid, air stairs, aisle seat,baggage allowance, baggage reclaim, baggage tag,conveyor belt, hand luggage, excess baggage,boarding bridge, boarding car /pass, boarding gate,Bureau de Change, business class, economic class,check in, customs control, passport control, declaration form, immigration form, departure lounge,duty-free allowance, go through customs, flight number,ground crew, health certificate, the certificate of inoculation,terminal building, traveller’s cheque, etc.；2 to get some ideas of how to check in, how to pass through the security control, how to board the plane, etc. and more importantly, you can demonstrate the procedures by yourselves.（更重要的是能将从办理登机手续到登机的工作流程表演出来。
《空中乘务英语》教学实施方案一、教学目标1. 知识目标学生能够熟练掌握关于空中乘务英语的基本词汇和常用表达，包括问候、引导、服务等方面的内容。
2. 能力目标通过教学，学生能够在实际的空中乘务工作中，熟练运用所学知识，与乘客进行简单的交流和沟通。
3. 情感目标通过教学，培养学生的团队合作意识，增强学生对空中乘务工作的职业荣誉感和责任感。
二、教学重点和难点三、教学内容2. 情景对话练习：- 学生分组，进行空中乘务英语对话练习，模拟乘客和乘务员之间的简单交流，如问候、引导、服务等。
四、教学方法1. 案例教学法通过实际的案例、情景对话，引导学生理解和掌握空中乘务英语的关键词汇和常用表达。
2. 角色扮演法组织学生分组进行角色扮演，模拟乘客和乘务员之间的交流对话，培养学生的实际应用能力。
3. 听力训练法播放录制的空中乘务英语对话，让学生通过听力训练，提高对空中乘务英语的理解和应用能力。
五、教学过程1. 预习教师布置空中乘务英语基本词汇和常用表达的预习任务，要求学生在课前预习相关内容。
2. 讲授教师通过PPT、多媒体等形式，讲解空中乘务英语的基本词汇和常用表达，重点讲解问候、引导、服务等方面的表达。
4. 表演学生们进行角色扮演表演，教师进行点评和指导，帮助学生提高空中乘务英语的表达能力。
5. 总结教师对本节课的教学内容进行总结，强调重点和难点，并布置相关作业，要求学生巩固所学知识。
六、教学评估1. 学生表现评价通过学生的表演和角色扮演情景对话进行评价，评估学生对空中乘务英语的掌握程度和运用能力。
2. 作业评价布置相关作业，要求学生进行练习和操练，如录制空中乘务英语对话等，通过作业评价学生的学习情况。
七、教学资源准备1. 课件：空中乘务英语基本词汇和常用表达的PPT课件。
2. 多媒体设备：用于播放录制的空中乘务英语对话等多媒体资源。
3. 角色扮演道具：如乘客和乘务员服装、道具等。
空乘英语教案第一篇：空乘英语教案Part One: Safety Check Before Take-offTeaching material:空乘英语P40-43 Target audiences: Sophomore of non-English major I Teaching Objectives 1.To let studentsknow about what should do in safety check 2.Help students to learn and master key words, phrases and sentences pattern3.Require students to make up short dialogues II Teaching Emphasis &Difficulty1.Learning some information about how to deal with passenger2.Grasping key words, phrases and sentence pattern3.Improving the students’ speaking abilityIII Teaching ApproachesStudent-oriented communicative teaching, free discussion and interaction IV Teaching ProcedureStep 1: lead-in(5mins)Talk with students what kinds of safety check they met 1.Teacher speak first 2.Students speak imitate teacher or free style Step 2: learn some words and expressions(8mins)1.Read after teacher 2.Teacher one time, students three times 3.English into Chinese, Chinese into English(抢答加分)4.Readtogether Step 3: dialogues learning(12mins)1.Two students a group to read a short dialogue(correct wrongpronunciation，appraisepronunciation)2.Point out student answer a question which relative to the dialogue content.3.Analysis the dialogue(translation,explain the language points.)Step 4: make up short dialogues(20mins)1.Give three situations to students 2.Two students a group to make up a short dialogue(four or five lines)imitating text andperform(other students give a mark)3.Calculateaverage score of each group(最低分两组表演节目)第二篇：空乘教育【摘要】本文针对企业上岗培训、社会培训中心的迅猛发展给高职院校空中乘务专业学历教育带来的挑战，对高职空中乘务学历教育与企业职业培训进行对比分析，提出了空乘学历教育应对挑战的对策。
Unit 1 Service at the boarding gate（Regular Flight Services）登机口服务( 正常航班服务)Dialogue 1P：这个航班什么时间到达/起飞？When will the flight arrive in Beijing？/ （depart）A：预计上午10：10/16：30.The flight is estimated to arrive at ten ten a.m./sixteen thirty.P: 飞行时间是要两个半小时吗？So the flight time is two and half an hour?A: 是的，北京飞成都是逆风。
Yes, it is against the wind from Beijing to Chengdu.Dialogue 2P：我到哪里可以买机票？Where can I buy the ticket?A：往前走，自动扶梯旁就有国航售票处和很多其他航空公司的售票处。
Go ahead, near the escalator, there are the booking offices of Air China and other airlines.P：，请问去九寨沟在哪儿办理手续？Where can I check in for Jiuzhai?A：要在老候机楼办理。
出门左转，下楼梯后向南走大概200米就到了。
You should check in at the old terminal building. Please go out of thehall and turn left, then downstairs and go southern for 200 meters.Dialogue 3A：对不起，您那件手提行李不允许带上飞机。
Excuse me，Sir. I’m afraid that you can’t take that bag as hand baggage.P：为什么不行？Why not?A：这个包看来似乎超重超大了。
教案首页Period 1-2Ⅰ Self-introduction:ⅡImportance and Definition of Cabin EnglishCompared with the train and bus, plane is the fastest and safest way of transportation. Approximately 3 million passengers are carried on commercial aircrafts every day and delivered safely to their final destination, so it is very important for us to get some knowledge of Cabin English. It includes what passengers should do at the airport; who are airline personnel（航空工作人员）;what CA’s should do before, in and after flight; how to deal with some difficult situations, etc.Ⅲ Lead–in 10’1 Ask the students to answer my questions: “Did you travel by air? Can you describe the experience?”2 I’ll introduce my experiences when I travelled by air twice.Ten years ago I travelled to Guizhou province with my friends. Because the train would last two days, we couldn’t bear it, so we chose to go there by air. Because it was the first time for me to travel by air, I was much interested in the flight, and everything was new to me. When the plane took off, I felt weight loss /weightlessness. Everything on the ground became smaller and dimmer gradually; at last what we could see was clouds. Clouds were flying in the sky like angels /fairies. How free they were! How clean they were! The food in the plane was delicious; the air stewardesses were rather pretty. Everything was perfect. Suddenly I felt dumpy, “What happened? Is there anything wrong with our aircraft? Will our plane crash?” I was frightened very much. After a while I was told that that was a little turbulence. Wow, only a false alarm! I released. After 45- minutes- flight, we arrived at Guiyang airport safely. That’s my first experience by air. It’s unforgettable! During this Winter Holiday, I travelled to Hainan province by air. We arrivedand left there at midnight, so I saw nothing but some flashing lights on the wings.Those were my two experiences by air. I believe you will have your own experiences in the future.General Ideas about Unit 1:Ⅳ Aims：1 to get some procedures of how to check in, how to pass through the security control, how to board an aircraft, etc.（了解如何办理登机手续、通过安全检查、登机等流程）；2、to learn the key words and expressions.Ⅴ Teaching’s important points and difficulties(教学重点与难点)：1 some key words and expressions:adept, approximately, overhead compartment, considerably, destination, detect,embarkation, emit, exceed,exile, expire, expiry date,practice, portable, quarantine,reject, suspect, turbulent,valid, air stairs, aisle seat,baggage allowance, baggage reclaim, baggage tag,conveyor belt, hand luggage, excess baggage,boarding bridge, boarding car /pass, boarding gate,Bureau de Change, business class, economic class,check in, customs control, passport control, declaration form, immigration form, departure lounge,duty-free allowance, go through customs, flight number,ground crew, health certificate, the certificate ofinoculation,terminal building, traveller’s cheque, etc.；2 to get some ideas of how to check in, how to pass through the security control, how to board the plane, etc. and more importantly, you can demonstrate the procedures by yourselves.（更重要的是能将从办理登机手续到登机的工作流程表演出来。
）Detailed Study:Ⅵ Ss are asked to read some parts from “At the Airport” to “Boarding”and then try to answer questions.Question 1: What is the procedure from the time a passenger arrives at the airport to the time of boarding the airplane?Answers to Question 1: go to airport Check-in desk Passport control Security control Departure loungeboarding aircraftQuestion 2: Which travel documents does a passenger need if he travels abroad? Answers to Question 2: He needs to have a valid passport and visa together with other travel documents, such as…for the country he isvisiting.Question 3: Where does the passenger wait for his flight?Answer to Question 3: He waits for his flight within the departure lounge.Question 4: What else can he do while he is waiting for his flight? Answer to Question 4: Beside sitting and relaxing, he can enjoy last minuteshopping in the duty-free shops before flying off to theirdestination.Question 5: What will the customs official check upon his arrival at a newcountry?Answer to Question 5: The customs official will check his passport, heath certificate, the certificate of inoculation and customs declaration forms, and luggage before his entry into a new country.Ⅶ Fill the blanks below:1 Ask the Ss to read the whole passage and try to finish the form:1 Check ______Check-in desk ① _______2 Weigh luggage ② _______③ _______3 ____________Passport control1 to __________.Security control2 if they ____ the metal detector ____ to use hand- heldmetal _______ .1 _________Departure lounge 2 _________3 _________1 one hour before departure, ______ .Boarding 2 show _______ .3 _______ before boarding the aircraft.1 Luggage reclaim① ______Arrival ② ______2 Immigration and customs ③ ______④ ______⑤ ______3 ______________.Ⅷ Difficult Sentences:1 Then he goes through immigration and customs, where he is required to showto the immigration official his passport, health certificate the certificate of inoculation and customs declaration forms.然后到边防和海关办理手续，他要向边防人员出示自己的护照、健康证明、免疫注射证和海关申报单。
