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商务英语范文第一篇Dear Mr. XXX,We learn from ABC Co. ltd., New York that you are a leading exporter in your country. We are, at present, very much interested in importing your goods and would appreciate your sending us catalogue, sample books or even samples if possible.Please give us detailed information on CIF Guangzhou prices, discounts, and terms of payment.Should there be any items new to the . market, kindly let us know and send samples if available.We hope this will be a good start for a long and profitable business relation, and we assure you of our close attention to your offers.Sincerely,商务英语范文第二篇TuesdayDear Xiao Wang:I wonder if I could borrow your electronic dictionary for a few days. Now I am translating some important articles. There are many new words which I have to look up the dictionary usually. I just have a paper dictionary but of course it’s not as convenient as the electronic one, which has a bad effect upon my velocity of my translating. So I think your electonic dictionary is more suitable for me to complete my work. I promise that I must be very careful of your dictionary and make no damage done on it. Thank you very much!Yours everSam商务英语范文第三篇Replying to an enquiry Ex 7: Sample answer: (219words)Dear Mr ZampieriWith reference to your letter dated 14 June, in which you requested information about A Cut Above, please find enclosed details about our company and the services we offer.Our aim is always to provide our clients with the best combination of food, entertainment and location. By choosing A Cut Above, you can relax and enjoy your special occasion while we do all the work. Events catered for by A Cut Above include corporate functions such asconversations and Christmas balls and also family celebrations such as birthdays, weddings and anniversaries.A Cut Above offers a variety of services from simply providing a gourmet menu to helping you choose the right venue and organise entertainment. We specialise in using our experience to meet your needs. To help us achieve this aim, we always arrange a meeting with a new client well before the date of any event in order to discuss the various possibilities.As you can appreciate, we are unable to give quotations before our initial briefing with a client as price per head varies with the choice of menu.To arrange a meeting or for any further information, please do not hesitate to contact myself or Elena Polidoro on 01623 713698.A Cut Above looks forward to hearing from you.Yours sincerelySinead Welsh商务英语范文第四篇good morning, my name is jack, it is really a great honor to have this opportunity for a interview, i would like to answer whatever you may raise, and i hope i can make a good performance today, eventually enroll in this prestigious university in september. now i will introduce myself briefly,i am 21 years old,born in heilongjiang province ,northeast of china,and i am curruently a senior student at beijing XX major is packaging i will receive my bachelor degree after my graduation in the past 4 years,i spend most of my time on study,i have passed CET4/6 with an ease.And i have acquired basic knowledge of packaging and publishing both in theory and in practice. besides, i have attend several packaging exhibition hold in Beijing, this is our advantage study here, i have taken a tour to some big factory and company. through these i have a deeply understanding of domestic packaging industry. compared to developed countries such as us, unfortunately, although we have made extraordinary progress since 1978,our packaging industry are still underdeveloped, mess, unstable, the situation of employees in this field are awkard. but i have full confidence in a bright future if only our economy can keep the growth pace still.I guess you maybe interested in the reason itch to law, and what is my plan during graduate study life, i would like to tell you that pursue law is one of my lifelong goal,i like my major packaging and i won\'t give up,if i can pursue my master degree here i will combine law with my former education. i will work hard in thesefields ,patent ,trademark, copyright, on the base of my years study in department of p&p, my character?I cannot describe it well, but i know i am optimistic and confident. sometimes i prefer to stay alone, reading, listening to music, but i am not lonely, i like to chat with my classmates, almost talk everything ,my favorite pastime is valleyball,playing cards or surf online. through college life,i learn how to balance between study and entertainment. by the way, i was a actor of our amazing drama club. i had a few glorious memory on stage. that is my pride.商务英语范文第五篇Good afternoon .I am of great hornor to stand here and introduce myself to you .First ofall ,my english name is ...and my chinese name is ..If you are going to have a jobinterview ,you must say much things which can show your willness to this job ,such as ,it is my long cherished dream to be .and I am eager to get an opportunity to do...and then give some examples which can give evidence to .then you can say something about your hobbies .and it is best that the hobbies have something to do with the job.What is more important is do not forget to communicate with the interviewee,keeping a smile and keeping your talks interesting and funny can contribute to the success.I hope you will give them a wonderful speech .Good luck to you !商务英语范文第六篇DearThank you for your comments.A copy of your letter has been forwarded to the author for his response. I am sure you will be hearing from him in the near future. I am pleased that you found our article informative and hope that you will continue to read our publication. Should you have any comments or questions in the future,please do not hesitate to write to this office.We value our readership and are proud to have you as a member of our family of subscribers. 商务英语范文第七篇GUARANTEEFOR VALUE RECEIVED， the undersigned hereby guarantee absolutely and payment of the within Note and agree to pay all cost of collection，legal expenses and attorneys\' fees，incurred or paid by the holder of the within Note in the collectionand/or enforcement of said Note and the enforcement of this Guaranty.No renewal orextension of said Note， no release orsurrender of any security for said Note or this Guaranty，no release of any person primarily or secondarily liable onsaidNote(including any maker， endorser or guarantor)，no delay inthe enforcement of payment of said Note or this Guaranty and no delay oromission in exercising any right or power under said Note on this Guarantyshall affect the liability of any of the undersinged hereunder. The waives presentment， protest，demand， notice of dishonor ordefault，notice of acceptanceof this Guaranty and notice of any kind with respect to said Note or this Guarantyor the performance of the obligation under said Note or Guaranty.________________________(SEAL)________________________(SEAL)商务英语范文第八篇DearEveryone here at [name of firm] was saddened to learn of [name of employee] sudden illness.We know that this came on without any warning and while the proceeds from the group policy insurance coverage will defray a substantial amount of the medical costs， you may have need for some additional financial assistance to see you through this difficult time.Please do not hesitate to call on us if you need our assistance in this area. We consider [name of employee] to be one of our most valuable employees and a fine individual as well and would be most appreciative if you will let him know that we are all thinking of him商务英语范文第九篇DearThis is to inform youthat we have carefully reviewed your estimate on the parking lotrefurbishing. We are planning to contract with you for this work.We are unable to letthis contract immediately， as finalapproval of expenditures of this nature must come from the head office in NewYork.DearWe have received yourletter acknowledging receipt of the items we mailed to you and noticing us tocancel shipment of your order for those items which are back ordered.We will be issuing youa refund as soon as we have completed the necessary paperwork for your account.We would like to takethis opportunity to thank you for shopping through [name] Our new [specify] catalogshould be arriving at your home shortly， and I believe you will be pleased by some of the beautiful choicesour buyers have made this season.Thank you for yourpatience and understanding and for providing us with the opportunity to be ofservice to you.商务英语范文第十篇DearThank you for yourorder. At this time we cannot fill your order due to an unexpectedshipment delay from our overseas suppliers.We will hold yourorder for arrival of the merchandise， and ship shortly thereafter. Unfortunately， we cannot provide you with a specific shipping date at this time.Thank you for youranticipated patience in this matter.商务英语范文第十一篇Dear Sir: June 15, 2001We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.Truly商务英语范文第十二篇Electronic mail,or e-mail for short,is an entirely new way of communication by means of fast,inexpensive,highly efficient and convenient,e-mail is so popular in developed countries that it is difficult to imagine modern life without it.Nowadays, millions of computers all over the world have been connected to form a global network called can send or receive by e-mail a variety of information and documents such as letters,papers, video and audio files to anyone in over 170 countries in a short harriers are not a problem, because internet software is capable of translating your mail into whatever language you want. you can also store,,edit,compile and search your e-maih most importantly,e-mail helps us overcome space and time limitations in communication.With the rapidly growing popularity of computers and the fast expansion of the information highway,wider and wider applications of internet e-mail will be developed and e-mail will soon become an indispensable means of communication.商务英语范文第十三篇Dear Mr ZampieriWith reference to your letter dated 14 June, in which you requested information about A Cut Above, please find enclosed details about our company and the services we offer.Our aim is always to provide our clients with the best possible combination of food, entertainment and location. By choosing A cut Above, you can relax and enjoy your special occasion while we do all the work. Events catered for by A cut Above include corporate functions such as conventions and Christmas balls and also family celebrations such as birthdays, weddings and anniversaries.A Cut Above offers a variety of services from simply providing a gourmet menu to helping you choose the right venue and organise entertainment. We specialise in using our experienceto meet your nees. To help us achieve this aim, we always arrange a meeting with a new client well before the date of any event in order to discuss the various possibilities.As you can appreciate, we are unable to give quotations before our initial briefing with a client as price per head vaires with choice of menu.To arrange a meeting or for any further information, please do not hesitate to contact myself or Elena Polidoro on 0123 4578.A Cut Above look forward to hearing from you.Yours sincerelySinead Walsh商务英语范文第十四篇Gentlemen：This is to inform you that we are unable to make delivery on the above referenced purchase order on the date indicated.We should have our merchandise ready to ship within 10 days of the original delivery date and we hope that you can hold off until that time.We did want to inform you of this delay as soon we were advised in order to give you as much time as possible to make alternate arrangements， if necessary. We can assure you，however， that if your order remains in force we will expedite delivery to you as soon as we have received the merchandise.Please accept our apology for this delay and thank you for your understanding.。
2024年商务英语作文（通用篇）商务英语作文 1Thanks for seeing me off at the airport. I really appreciate it. No problem, its my pleasure. I am glad you had a chance to visit our headquarters, and hope you can come back soon. We should be back in about three months. Well have another corporate meeting next quarter. Will you be in the area at that time? I should be.... Remember to let me know when your flight is coming in when you come. Ill come and pick you up at the airport. Youre too kind. Here we are at the terminal, what airline are you flying with? Um...Let me look at the ticket. Oh, thats right, China Air. China Air is in terminal B, this is the international terminal, so all you have to do is walk straight through those doors and turn to your left, you should be able to see the check-in counter. Thanks again for all your help. If youre ever in the Michigan area, be sure to look me up. Yes. Lets keep in touch.商务英语作文 2International business is inseparable from thetelephone, a convenient means of communication. Can your voice be courteous when your voice travels around the world through the microphone?The charm of intonation, answering the phone in a clear and pleasant tone, shows the professional demeanor and amiable character of the speaker. Although your partner cant see your face, your joy or irritation will come through your voice. When you call, your tone should be smooth, soft and serene. Then, if you can talk to each other with a smile, it will make your voice more friendly and enthusiastic. Never chew gum or eat while youre on the phone.The appropriate answer calls should be answered immediately after the second bell sound, should take the initiative to identify the company or department name and his name after politely greeting each other, do not pick up the phone and asked: “ Hello, who are you looking for? ” also, to call people need to leave a message should be clear to report the name, unit number, and a message in simple language. The end of the telephone conversation, usually made by the calling party, then politely said goodbye to each other. Nomatter what the reason for the telephone call, the party shall be responsible for the redial.Telephone calls are most common in commercial complaints and cannot be answered in a timely manner. In order not to lose every opportunity to clinch a deal, some companies even make telephone calls to be within an hour of the provisions of the reply. Generally within 24 hours of the phone message to reply, if you call back, just in case the other party is not in, but also to leave a message, indicating that you have called back. If you really can not personally call back, you should entrust others agency.Pay attention to the time difference. Make sure you know the time difference and the hours of work before you make a call. Dont make a phone call on the day off so as not to interfere with the rest of the day. Try not to call home even if the customer has told you the phone number at home.The proper use of the phone in America you can sell the goods to a person be strangers to each other by telephone, while in Europe, Latin American and Asian countries, telemarketing or on the phone for a long timeto talk business on the unacceptable. The best way to develop good business relationships is to negotiate face to face with customers, while the telephone is mainly used to arrange interviews. Of course, once the two sides have met, it is much easier to communicate with each other by telephone.商务英语作文 3A number of employees clearly suffer from a lack of motivation as a result of dissatisfaction in one or more areas of their work. The key findings are outlined below:Staff feel undervalued by the company, both on a financial and a personal level. It is generally felt that the companyˇs competitors offer higher levels of remuneration. The perception that the managers are unappreciative of staff efforts is particularly noticeable in the Sales Department.Certain employees feel under-challenged. The company is clearly not exploiting its human resources.There appears to be a breakdown of communication in the Production Department. The confusion and resultant ill-feeling towards managers has thepotential to disrupt the production cycles.RecommendationsWe strongly recommend the following measures:An evaluation of job profiles throughout the company to assess whether skills could be utilised more efficientlyA review of the current salary structure involving the comparison with similar organisationsIt is also essential to investigate and take action regarding the communication in the Production and Sales Department.商务英语作文 4E-commerce will gradually replace the traditional business model of the 21st century the core of economic activity. Enterprise Information is the basis for the implementation of e-commerce. Helpful-to-business e-commerce role, the same e-commerce business also brings the risk of short e-commerce enterprise is a double-edged sword, it is necessary to continue to practice in the process of reducing business risk e-commerce in enterprises, give full play to its advantage. Conduct in the business perspective in thisarticle on the e-commerce, enterprise risk explained in detail and in depth analysis of e-commerce enterprise risk environment, and one by one analysis of the possible causes and risk response measures. For the smooth conduct of business e-commerce activities escort, to try to promote a new era of enterprise e-commerce activities. E-commerce will replace traditional business model and the 21st century is the core of economic activities. Enterprise informationization is the foundation of e-commerce. Electronic commerce is not only the essence through the network, but using the Internet shopping, thoroughly change the traditional technology of business operation mode. Information technology is that it is not true that the traditional working methods, and it is more efficient to enterprise broke traditional work rules, and create a new way of working, this is the core content of the enterprise restructuring. Information technology is enterprise restructuring, the starting point is the ultimate goal of enterprise restructuring of the vehicle. E-commerce has helped to enterprise, e-commerce has also brought to the business risks,anyhow e-commerce to enterprise is a double-edged sword, in the practice process, reduce the management risk of the enterprise that e-commerce in enterprise in its biggest advantage.商务英语作文 5Everyone here at [name of firm] was saddened to learn of [name of employee] sudden illness.We know that this came on without any warning and while the proceeds from the group policy insurance coverage will defray a substantial amount of the medical costs, you may have need for some additional financial assistance to see you through this difficult time.Please do not hesitate to call on us if you need our assistance in this area. We consider [name of employee] to be one of our most valuable employees and a fine individual as well and would be most appreciative if you will let him know that we are all thinking of him商务英语作文 6Some people ask why the Chinese so we have to learn English? Because it is the worlds most importantlanguages. English was used in different countries, inter-business transactions, and three-quarters of the worlds newspapers and books are written in English. If you know English, you will be able to enjoy more books. English is the knowledge leading to a bridge.Therefore, we must do more "listening, speaking, reading and writing" aspects of the practice. If you learn English more efforts to learn English is not difficult.商务英语作文 7Business English communication is a professional international trade doors vocational skills classes, English as a means of communication for business activities also represent the graduates who work in the most widespread application of business English knowledge. After a semester of learning, I have basically mastered the international business English communications basic knowledge, the use of skilled foreign trade messages in the various language methods and formats, the correct use of professional terminology, from the establishment of business relations, credit investigation, the site, offer,counter-offer, orders, payment, transport, insurance, claims, settlements and other trade links to the letters of credit, invoices, bills of lading and other documents of the foreign trade of the production, and also included confirmation, agreements, contracts, etc. set. With Chinas accession to the World Trade Organization, as well as a growing number of enterprises to enter the international market, foreign trade practitioners social needs constant development. This vast number of job-seekers to create good jobs. Cross-border between different countries commodity trading. As a result of the transaction the parties belonging to two different countries or regions, and therefore engaged in such business activities more than domestic complex, difficult, and thus more challenging. This requires a solid business personnel in the basic knowledge and highly operational capability in the modern international business activities, the use of skilled foreign trade and business English knowledge of English letters. The class will study the contents of a full integration practice work.或:Dear Angus,Ive received a request from a potential client, Mr. Lee,that he would like to take 10 samples and some brochures back home for a trial sale. Could you please contact him at XXXX-XXXX (phone no.) as soon as possible?Thank you very much for your attention.Best regards,XXX (your name).商务英语作文 8International Trade generally refers to countries in the world (or region) carried out between commodity money as a medium of exchange activities. It contains tangible goods (physical products) exchange, also includes intangible goods (Chi services, technology) exchange, but also known as the world trade.International trading company is mainly responsible for customs, trade, and order, etc.The declaration refers to the person in charge of entry and exit means of transport, import and export goods, the consignor or consignee or their agents to customs clear the goods for import and export procedures process.In a word,International trade risks than domestic trade. Commodity exchange can not do without competing natural there is considerable risk. But in comparison,the risk of international trade for more is greater. Their performance in credit risk, business risk, price risk, exchange rate risk, transport risk and political risk and so on.商务英语作文 9The share price of IBM and AOL showed a upward trend from June until the end of 1998.However, while AOL shares then continued to rise steadily over the next three months, the price of IBM shares fell slightly. By March 1999 both shares were worth about $100.AOL shares then shot up, almost doubling in value within four weeks. They reached a high of $180 in mid-April before collapsing to just over $100 per share at the beginning of May. There was a slight recovery during that month however, despite this by June 1999 the price of AOL shares was once again about $100. In contrast, despite minor fluctuations, IBM shares made a steady recovery over the three month period, finishing at just over $100, almost equal to AOL.商务英语作文 10Thank you for your kind letter regarding your exceptional treatment by one of our employees.A copy of your letter has been forwarded to the personnel department and will be included in the employees file. So seldom is it that a customer takes the time to write a letter of appreciation,that I feel moved to reward your initiative. Please accept the enclosed certificate,which,when presented,will entitle the bearer to a ten percent discount on the merchandise being purchased at that time.This is but a small token of our appreciation of customers such as you,upon whose satisfaction we have been allowed to grow and prosper in this highly competitive marketplace. Again,on behalf of our entire organization, a heart-felt thank you.。
写作目的(writing purpose)受众/读者(audience)构思过程(thought process)演绎式组织模式(deductive organizational patterns)归纳式组织模式(inductive organizational patterns)直接组织模式(direct organizational patterns)间接组织模式(indirect organizational patterns)写作修改的3个步骤(three distinct stages of revision: adding on; moving around; cutting out)管理沟通(managerial communication)组织沟通(organizational communication)人际关系与团队建设(human relationships and team building)销售沟通(sales communication)商务文件(business documentation)国际交流（跨文化交际）(international communication/ intercultural communication)表达式写作(expressive writing)沟通式写作(communicative writing)简洁风格(clarity)简易风格(the plain style)简明风格(concision)附件说明信函(cover letters of résumé)3类求职信函(three general types of cover letters for job applications: the application letter; the prospecting letter; networking letter )后续询问信函(follow-up letter)致谢信函(thank-you letter)谢绝工作回复(job rejection letter)接受工作回复(job acceptance letter)辞职信函(resignation letter)告别信函(farewell letter)常见履历表格式(common résumé formats)：按年月顺序(chronological résumé format) 按任职顺序(functional résumé format) 复合式(combination résumé format)简短文件(short document)信息咨询函(message to obtain information)谈判便函(messages that negotiate)说服沟通便函(persuasive messages)商务便函的特征（8C）：清晰性（clarity）正确性（correctness）具体性（concreteness）完整性（completeness）周到性（consideration）礼貌性（courtesy）简洁性（conciseness）一致性（coherence）商务备忘录版式(format of a business memo)商务备忘录功能(function of a business memo)信函结构(structure of a letter)信件和信封格式(styles of letter and envelop)会议纪要(minutes)逐字记录(verbatim minutes)决议记录(minutes of resolution)陈述记录(minutes of narration)记录内容版式(minutes’ content format)会议议程(meeting agenda)会议筹划(meeting preparations)会议程序（3个环节）(meeting process: planning & preparing, conducting, and following-up) 会议后续工作(follow-up activities)后续文案职责(accountability of follow-ups)书面发言写作策略(writing strategies for business presentation)书面发言的材料组织(wring organization for business presentation)书面发言用语(language used in a presentation)书面发言避讳用语(language avoided in a presentation)人际沟通的功能(functions of interpersonal communication)人际沟通的目的(purpose of interpersonal communication)人际沟通的4个阶段(four general stages in interpersonal communication)团队的特征(group characteristics)团队的角色(group roles)团队影响力(group influence)沟通结构(communication structures)企业前景(vision)企业使命(mission)企业价值观(corporate values)企业目标(goal)战略计划(strategies)政策与流程(policies and procedures)业务流程的构成要素（15个）(content of procedures)业务流程的版式及内容(format of a procedure)商务文件的层次结构（3个）(tiers of documentation)ISO 9000质量体系(ISO 9000 Quality System )商务蓝皮书(blueprint)商务计划书(business plan)战略性计划书(strategic plan)战术性计划书(tactical plan)操作性计划书(operational plan)操作性管理(operational control)战术性管理(tactical control)战略性管理(strategic control)商务背景(business background)市场计划(marketing plan)财务预测(financial projections)行动计划(action plans)商务提案(business proposal)内部提案(internal proposal)外部提案(external proposal)招标提案(solicited proposal)非招标提案(unsolicited proposal)提案写作的简单模式(simple form for proposal writing)提案写作的复杂模式(detailed form for proposal writing)外部提案的结构要素（6个）(elements of the external proposal: introduction; problem identified and defined; objective & goal set; solutions proposed; implementation & measuring; costs and timeframe estimated)内部提案模式的内容版式(content format of internal proposal)征集提案(Request for Proposal, RFP)征集启示的基本要素(basic components of a RFP)提案评估(proposal evaluation)议程报告(agenda)行程安排(itinerary)费用支出报告(expense reports)项目进程报告(progress report)人事评估报告(personnel evaluation)第一手资料来源(primary sources)第二手资料来源(secondary sources)引证信息(documenting information)解析数据(interpreting data)常规商务报告(routine reports)任务报告(task reports)条目清单功能(itemized lists)图表辅助功能(graphic aids)标题的功能(headings)协议的本质(essence of a deal)合同的修订(contractual modifications)违约与补偿(breach of contract and remedy)律师费用条款(attorneys fees clause)合同免责(escape from contract)第三方签字(third party signature)合同追加条款(contract rider)合同授权(authorization)商务谈判(contract negotiation)合同起草(contract drafting)合同实施(execution)合同终止(closeout)合同(contract)合同有效性(validity of contracts)要约(offer) 接受(acceptance)法定权力(capacity)Sales contracts 买卖合同Contracts for supply of power ,water,gas or heat 供应电、水、气、热力合同Contracts for loan of money 借款合同Leasing contracts 租赁合同Financial leasing contracts 承揽合同Contracts for construction projects建设工程合同Carriage contracts运输合同Technology contracts 技术合同Safekeeping contracts 保管合同Warehousing contracts 仓库合同Agency appointment contracts 委托合同Trading-trust contracts行纪合同Brokerage contracts居间合同。
Assignment FourⅠRevise each of the following sentences according to the requirement given in the bracket.1. We wish to acknowlege receipt of your letter of November 14 with the check for $ 20 enclosed and wish to thank you for same. ( to make it vigorous and direct)We appreciate your letter of November 14 with the check for $ 20 enclosed./I have received information from the Personnel Department about your benefit claim (and enclosed a check for $ 20./We have approved your benefit claim of $ 20.2. They are going to place an order with you. ( to make it more precise)They are going to place with you an order of 300 dozen at the price of $28 per dozen.3. Please be kind enough to grant me an interview. ( avoid being too humble)Would you please make/arrange an interview at your convenience?4. I write to send my congratulations on your promotion. ( to emphasize “you” attitude) Congratulations on your promotion5. We have begun to export our machines to countries abroad. ( to avoid wordiness or wordy expressions)We have begun to export our machines.6. The large scale of sales of our products will make our company more profitable. ( to enphasize the “you” view.)You will find that our products sell rapdidly/quickly/good, and provide you a great profit margin.7. You failed to include your credit number, so we can’t mail your order. ( to make it positive)As soon as you include your credit number, we will mail your order.As soon as we receive your credit number, we will mail your order.8. You must sign and return this form immediately. ( to make it courteous)Would you please sign and return this form immediately?9. As per your suggestion, we will not attempt to make alterations or changes in the proposal at this point of time. ( to improve the conciseness)At your suggestion, we will not attempt to change the proposal now.10. Members of the team have taken into consieration every one of the factors that has the capacity to affect the purchases. ( to improve vigor and directness)Team members have considered every factor that are likely to affect the purchases.Team members have considered every affecting factor.ⅡRevise the following memo. And the formatting of the memo is to be scored.TO: staffBeginning January 1 your monthly payment for health care benefits will be increased to $ 109 (up from $ 42 last year).Every year health care costs go up. Although we considered dropping other benefits, Midland decided that the best plan was to keep the present comprehensive package. Unfortunatley, we can’t do that unless we pass along some of the extra cost to you. Last year the company was forced to absorb the total increase in health care premium. However, such a plan this year is inadvisable.We did everything possible to avoid the sharp increase in costs to you this year. A rate schedule describing the increases in payments for your family and dependents in enclosed.Pay attention to the following things when you are revising:1.the format of the memo2.the beginning with a positive buffer3.the reasons why costs are rising4.how to reveal bad news clearly5.how to end positively6.fluency and accuracy of the language, i.e. spelling and grammarDate:To:From:Subject: INCREASE IN HEALTH CARE PREMIUM。
A Revision of Knowledge of Business English WritingFor Classes 111.Business letters have standard parts, including ____, ______________, _______, ____, ____________,and _________. There are other elements that may be found in letters. They are __________, thereturn/sender's _______, the __________ line, the __________, __________ notation, ______ notation, and ____________.2.Business letters may be presented in the ________ form, ______ form, or ______ form. The____________ form layout is the most widely used method of display for business documents.3.Most businesses in the world tend to use a ______ approach to send positive or neutral messages. Adirect approach means that we begin by stating exactly what the letter is about. Bad news letters start with an _______ approach, which includes elements which help to lessen the impact. First of all we do not normally start with the bad news.4.Memos, including memos sent through email, are ______, _______ means of communication ______ anorganization. They are simple because they usually omit the ________ of the expensive letterhead, inside address, salutation, complimentary close, and signature block, which are commonly used in business letters. They are efficient because their simple and __________ conveys quickly what the writer wants to say to the reader.5.Memos contain two parts: the ________ and the _________.6.Memo headings are usually consisted of four lines: ____:/ __:/ ____: /________:/7.Most memo messages are composed of three parts: (1) an ______ that gives the main idea of themessage, (2) a _____ that elaborates the main idea, and(3) a _______.8.In the memo opening part start a memo with a quick introduction of the message by restating, oremphasizing the ________ of the message once again.9.The body of memos supplies the ______, ______, or ________ that support the main idea.10.A business meeting notice involves determining the ________ of the meeting and deciding its__________, ____, and ____. The second is to inform all the participants of this information in advance, so that they could understand what role they would be in the meeting, read all the papers related to the issue, think about what they would say during the meeting, and expect what result would be achieved.11.The agenda, a _____ ______ for a meeting, is an important document to help the meeting run smoothly.It contains a list of ______ to be discussed in the meeting, the ______ of the person responsible for the topic, and the approximated amount of ____ for each topic. Chinese students often get confused between the words agenda and schedule. The former is a list of the subjects to be discussed at a meeting and the latter shows the times when and event starts and ends. Another word to be mentioned, ___________, isa plan for the places to go.12.The format of the agenda of a formal meeting consists of title date of the meeting, and the four columnsindicating ____time__________, _____order_______, ______event______, ______responsibleperson____________.13. Business reports can mainl be classified by content: ________, ________, ________ reports; or by function: _________, _____________ reports.13.The organization and components of a formal report depend on the type and the length of the report andthe requirements of your readers. However, a typical formal report includes three parts: ________ parts, _____, and ___________ parts.14.The prefatory part is composed of the _____, ________ page, letter of ________ and letter of _______,letter of ________, executive _______, table of ________, and list of ________.15.A business plan is a written proposal that allows potential supporters to evaluate ideas for a ___ ___________. It is often written for financial institutions, consulting firms, or business partners to seek________, ________, or _______.16.A business plan differs from a business propasal in that the former is created for the purpose of_______________, while the latter is for various purposes, such as ________________, selling a new product, adopting a new production method, or purchasing new equipment.17.The body of a business plan comprises: _____________; Market _______ and ________; The_________; __________.18.The corporate annual report is a _______ ________ document that companies publish annually in_______ newspapers and filed at relevant ______ ______. Increasingly, it is made available on the company’s ___ ____.19.Despite some differences, the annual report typically falls into six major sections: ________ _______,________’s Statement to the shareholders, Chief Executive’s ________, ________’s Report, ______ ________, and _______ of Directors.20.The press release is a type of ___________ writing companies and organizations usually produce toannounce to the _______ their new _______ or _______, special ______ of the companies ororganizations, management _______, or ___________ of social action or cultural programs.21.The press release is usually typed on letterheaded paper. The its layout falls into five components, suchas ______ ____, ________, _____, ______ and General _____.1.Business letters have standard parts, including date, inside address, salutation, body, complimentaryclose, and signature. There are other elements that may be found in letters. They are reference, the return/sender's address, the attention line, the subject line, enclosure notation, copy notation, andpostscript. The sample below presents the standard and optional parts of business letters.2.Business letters may be presented in the full block form, indented form, or mixed form. The full blockform layout is the most widely used method of display for business documents. The sample letter in the sample business letter is in full block form.3.Most businesses in the world tend to use a direct approach to send positive or neutral messages. A directapproach meands that we begin by stating exactly what the letter is about. Bad news letters start with an indirect approach, which includes elements which help to lessen the impact. First of all we do notnormally start wiht the bad news.4.Memos, including memos sent through email, are simole, efficient means of communication within anorganization. They are simple because they usually omit the formality of the expensive letterhead, inside address, salutation, complimentary close, and signature block, which are commonly used in business letters. They are efficient because their simple and direct composition conveys quickly what the writer wants to say to the reader。
letter of resignationDear Mr HardcastleThis is to let you know that I wish to resign from my job at Ajax.Before the takeover by zenith I enjoyed working at Ajax, But now the pressure is too great.I have worked for Ajax for 15 years, where I enjoyed my work despite my heavy workload. I felt I had a lot of freedom in the way she organized my time, as there was a system of flextime in the company. Despite having two young children, I thought I had a pleasant lifestyle.However,The long hours and the increased number of tasks and deadlines are very stressful.My normal notice period is three months, but I would like to leave the company on Friday as I cannot continue working in the present conditions.Thus, I decideto quit. Please consider it and make arrangement.I would also like to take this opportunity to wish both you and the company every good fortune in the future and to also thank you for the wonderful time I have had working with you.Yours sincerelyBea Kouradletter of notificationI` d like to tell you that you can come to work for us.Thank you for your letter of yesterday inviting me to come for an interview on Friday afternoon ， 5th July ， at 2：30． I shall be happy to be there as requested and will bring my diploma and other papers with me．letters of thanksDear Ms WangI ’ m writing to thank you for helping to make our conference so successful.Your staff were very friendly and helpful.The conference rooms were well equipped and every thing worked perfectly. Please send my special thanks to the staff in your restaurants: the food was excellent and was served quickly.(As you know, this was very important at Lund time, as we only had a 45-minute break.) Thank you again for all your help. We will certainly use the Plaza for a similar conference that we are organising in two years ’ time.Yours sincerelyletters of complaintDear Mr RobinsonI ’ mwriting to complain about the facilities and the service during our recent conference.We organised a successful conference at the Plaza two years ago, but this time we were very disappointed.The most serious problem was the interpreters from the agency recommended by you.They did not speak the languages fluently and this led to misunderstandings between the participants and caused a lot of bad feelings.Considering these difficulties, I suggest a 20 percent reduction in the bill for the conference.I look forward to receiving your comments.Yours sincerelyletter of invitationDear sirI am writing to invite you to attend this year's conference. It will be held on July 5th Saturday morning. The chief executive, senior managers at head office and about fifty managers from its overseas subsidiaries and sales offices will attend. The purpose of the conference is to allow managers to get to know each other and become a stronger international team and to thank managers for their hard work and to discuss how the company can improve its products and services.We will hold a meeting in Hotel Colossus, Las Vegas, USA. It is a 5-star hotel and thearchitecture is Greek style. It has large rooms with spacious balconies and outstandingconference facilities. Most of all, it is very easy to access from international airport.If you feel free, please let me know your decision as soon as possible. And I sincerely hope thatyou can come and attend this meeting.I look forward to meeting you soon.Yours sincerely GraceDear sirI am writing to you as the producer of the exciting new EBA business news program and we would like to invite you for an interview for our next program to be broadcast in midDecember.The EBA business news program is a newly opened 30 minute English radio program aimed at working people.It is broadcast at 7:00a.m.. Three times a week.The program includesmany interesting topics such as business update, investment advice, economic reports and interviews with business people.we would like you to talk about your business experience in the interview, such as the mistakesyou had made and how to avoid them.We are positive that your advice will be of great help to those who are seeking success in the business world.If you feel free, please let me know your decision as soon as possible. And I sincerely hope thatyou can come.I look forward to meeting you soon.UNIT B RevisionUnit 5As leader of the stress management team, write a memo to GVM ’ s Managing Director outlining your recommendations for stress management in the company in both the short and long term.Model answerDear Mr HardcastleThis is to let you know that I wish to resign from my job at Ajax.Before the takeover by zenith I enjoyed working at Ajax, But now the pressure is too great.The long hours and the increased number of tasks and deadlines are very stressful.My normal notice period is three months, but I would like to leave the company on Friday as I cannot continue working in the present conditions.Yours sincerelyBea KouradDear Mr. John Hardcastle, I am writing to formally notify you that I am resigning from my position as personal assistant to the head of Ajax. My last day of employment will be on Friday, December 10, I will be the responsibilities under the terms of my employment contract.I have worked for Ajax for 15 years, where I enjoyed my work despite my heavy workload. I feltI had a lot of freedom in the way she organized my time, as there was a system of flextime in the company. Despite having two young children, I thought I had a pleasant lifestyle.However, Ajax was taken over by Zenith. I feel you are a workaholic. You gave out orders and expected us to work twice as hard as before for 12 hours a day. The deadlines became impossible. There was never enough time to finish things. I went to see a stress counsellor, who advised me to leave the company. I feel there are increased number of tasks and deadlines, which rather stressful and depressing. Thus, I decide to quit. Please consider it and make arrangement.I would also like to take this opportunity to wish both you and the company every good fortune in the future and to also thank you for the wonderful time I have had working with you. Yours sincerely, Bea Konrad Personal AssistantUnit6As Chief Executive of VMI write an e-mail inviting the overseas sales managers to attend this year’s conference. Inform them of the dates, the purpose of the conference and the details of the location.A)Model answerDear Ms WangI ’m writing to thank you for helping to make our conference so successful.Your staff were very friendly and helpful.The conference rooms were well equipped and every thing worked perfectly. Please send my special thanks to the staff in your restaurants: the food was excellent and was served quickly.(As you know, this was very important at Lund time, as we only had a 45-minutebreak.) Thank you again for all your help. We will certainly use the Plaza for a similarconference that we are organising in two years ’time.Yours sincerelyB) Model answerDear Mr RobinsonI ’m writing to complain about the facilities and the service during our recent conference.We organised a successful conference at the Plaza two years ago, but this time we were very disappointed.The most serious problem was the interpreters from the agency recommended by you.They did not speak the languages fluently and this led to misunderstandings between the participants and caused a lot of bad feelings.Considering these difficulties, I suggest a 20 percent reduction in the bill for the conference.I look forward to receiving your comments.Yours sincerelyTo: Chief Executive , VMI Cc: All Sales Manager Subject: This year's conference Hey there everyone , I am writing to invite you to attend this year's conference. It will be held in July. Wewill be arriving in the evening of the Friday (July 15) and leaving in the morning of theMonday (July 18).The Hotel we have chosen for this year's conference is the Hotel Colossus which is located in Las Vegas, USA. It's a 5-star hotel with magnificent architecture in the Greek style that is easy access from airport. It has outstanding conference facilities and seminar rooms that would be good for our conference. Also , the huge rooms with spacious balconies in the hotel are comfortable to stay at. Plus, there's a price-included tour and free-to-use car service that means we can go out and explore the city outside the main conference programme.There are three aims of the conference. First , to allow managers to get to know each other and become a stronger international team. Secondly , to thank managers for their hard work. Thirdly,to discuss how the company can improve its products and services.I am sure it would be a successful conference . See you there in July !stevenUNIT C RevisionUnit 8As the producer of the new EBA business news program, write a letter to a famous businessperson asking him/her for an interview. At the start of the letter you should introduce yourself and give brief details of the program and its aims.Model answerndOur forecast for year 2 was 1.7 million units, but we only sold 1.35 million.The weather duringthe summer was good but there were production difficulties and we could not satisfy thedemand for Quench.4th paragraphThe sales department has not been responsible for the difficulties.If we want to increase sales in the future, we must avoid production problems at our factory and make sure that the delivery drivers do not go on strike again.DearI ’m writing to you as the producer of the exciting new EBA business news programme.First of all, please allow me to express my heartfelt invitation to you.I am looking forward to your reply.Dear sirI am writing to you as the producer of the exciting new EBA business news program and we would like to invite you for an interview for our next program to be broadcast in mid December.The EBA business news program is a newly opened 30 minute English radio program aimed at working people.It is broadcast throughout Europe at 7:00a.m. Three times a week.The program includes many interesting topics such as business update, investment advice, economic reports and interviews with business people.As a high profile figure in the industry, your experience and opinions will be highly valued in the field.Therefore, we would like you to talk about your business experience in the interview, such as the mistakes you had made and how to avoid them.We are positive that your advice will be of great help to those who are seeking success in the business world.We hope that this invitation is of interest to you and look forward to hearing from you.Dear sir I am writing to invite you to attend this year's conference. It will be held on July 5th Saturday morning. The chief executive, senior managers at head office and about fifty managers from its overseas subsidiaries and sales offices will attend. The purpose of the conference is to allow managers to get to know each other and become a stronger international team and to thank managers for their hard work and to discuss how the company can improve its products and services. We will hold a meeting in Hotel Colossus, Las Vegas, USA. It is a 5-star hotel and the architecture is Greek style. It has large rooms with spacious balconies and outstanding conference facilities. And seminar rooms are available at extra cost. Most of all, it is very easy to access from international airport.If you feel free, please let me know your decision as soon as possible. And I sincerely hope thatyou can come and attend this meeting.I am looking forward to meeting you soon.Yours sincerely Grace1.the importance of having both permanent employees and temporary employees in a companyIt is extremely important for a company have many permanent employees. so far, most companies are faced with a common problem that feeling hard to find permanent employees. the number of employees are extremely important to the company.If you have permanent employees ，they were able to keep stability of business and it's good for building up company culture.Hiring permanent staff is an effective approach to train the innovative talents. If a company have many permanent employees. This mean that the company is very strength.And for temporary employees. first,It's easy to find temporary employees.And temporary employees on a salary less than permanent employees. second, companies can find the talented person in the crowd.So, temporary employees is also important to the company.2.how to ensure that a new product can meet the customers needIf our company have new product.first,I think we should keep personal contact with our customers.We need to obtain suggestions from customers, which can help us to adjust the products to suit the changing needs of customers. second, diversification meets the expectation for a customer to choose. Customers prefer to have more than one choice of products so that they will be able to compare and choose. third, since this is a new product, we need to assess the customer satisfaction and purchase behaviors, which is the foundation of product design and packaging style. of course, we also need to conduct studies of pricing, distribution and promotion activities.So, market research is the key to the success of a new product.Lots of research need to becarried out before launching a new product.。
商务英语写作稿范文
格式要求
- 字数：800字以上
- 标题：居中显示，加粗
- 正文章落：宋体，字号12号
范文
- 标题：商务谈判的成功要素
商务谈判是商业活动中至关重要的环节。
成功的商务谈判需要具备以下要素：
1. 目标明确：在商务谈判前，明确自己的目标和利益诉求。
清楚地定义预期结果，有助于指导谈判过程中的决策和行动。
2. 充分准备：在进行商务谈判前，进行充分的准备工作非常重要。
包括了解对方的背景和需求，分析市场趋势和竞争情况，以及掌握谈判的法律和商业方面的知识。
3. 良好的沟通技巧：有效的沟通是成功谈判的关键。
倾听对方的观点和需求，发现双方的共同利益，并通过清晰明了的语言表达自己的观点和诉求。
同时，掌握合理的表达方式和非语言沟通技巧也是必要的。
4. 灵活应变：商务谈判中，情况常常变化。
强调灵活性和创造性思维，根据谈判过程中的变化调整策略和战术，以适应新的情况和需求。
5. 维护关系：商务谈判不仅仅是一次交易，也是一种建立和维护长期合作关系的机会。
尊重他人，建立互信和合作的氛围，有利于商务谈判的成功并促进合作的持续发展。
总结
商务谈判的成功要素包括目标明确、充分准备、良好的沟通技巧、灵活应变和维护关系。
通过掌握这些要素，可以提高商务谈判的成功率，并促进商业合作的发展。
A.建立贸易关系1.我们愿与贵公司建立商务关系。
1.We are willing to establish trade relations with your company.2.我们希望与您建立业务往来。
2.Please allow us to express our hope of opening an account with you.3.我们很高兴地附上询价单第××号，请贵方报离岸价格。
3.We have pleasure in enclosing our file.4.我们确认向贵方购买……，随函附上订单确认书供参照。
4.We confirm having purchased from you …。
A confirmation order is enclosed for your reference.G.请求做代理商1.我们深盼与英国公司接洽，希望成为其销售代理商之一。
1.We are anxious to contact some British firms with a view to acting as their selling angents.2.如蒙考虑担任销售你们……代理商，我们将十分高兴。
2.We should be glad if you would consider our application to act as agents for the sale of your…。
H.请求报价1.兹函请提供……的报价。
1.We are writing to invite quotations for the supply of…2.请将定期供应……之报价赐知。
2.Please let us have a quotation for the regular supply for…3.请将下列货品的最低价格赐知。
3.Kindly quote us your lowest prices for the goods listed below.I.询价1.随函寄上询价单一份。
1.We are enclosing here with an inquiry sheet.2.如果贵方对……感兴趣，请告具体询价。
2.If you are interested in our…，please let us know with a specific inquiry.3.一收到贵方具体询价单，我方马上航空邮上样品册并报价。
3.Quotations and sample books will be airmailed to you upon receipt of your specific inquiry.J.价格1.我们发现你方报价比我们从其他地方收到的略为偏高，请你方降价，以适应竞争。
1.We find your quotation slightly higher than those we have received from other sources，and ask you to reduce your price to meet the competition.2.我们很抱歉地通知你方价格无竞争力，若贵方能降低价格，使我方可接受的话，我们仍对交易感兴趣。
2.We‘re sorry to inform you that your price has been found uncompetitive，but we’re still interested in doing business if you can bring down your price to a level acceptable.K.定货1.我们非常感谢你方对……所作的报价。
兹附上我们对下列货品的正式订单。
1.We are obliged for our quotation of…and enclose our official order forthe following items2.请速告我方是否能按修改价订货。
2.Please inform us by return whether we may book your order at these revised price.3.假如贵方给百分之五的佣金，我们将向您们试订一批货。
3.We shall book a trial order with you，provided you will give us a 5% commission.L.发货1. 我们深信你方将会作出必要的安排，以便货物及时发运。
1.We trust that you will make all necessary arrangements to deliver the goods in time.2.货物按规定应在某月某日前装运，但贵方若能竭力安排早日发货，我们将十分感谢。
2.Shipment is stipulated to be made before…but we would appreciate your trying to arrange to ship the goods at an earlier date.3.因我方急需此货，请尽力将我匀所订货物于6月底前按期出运。
3.As we are in urgent need of the goods，would you please do your utmost to effect shipment of our ordered goods by the end of June as scheduled.M.缺货1.很遗憾不得不告诉您，我们不能提供贵方在某月某日所定购的货物，因为……1.We are sorry to have to tell you that we cannot supply the goods you ordered on…because…2.我方无法提供你方现在所需货物，甚歉。
2. We regret we are unable to supply what you require just now.3.我方会留心你方对……的要求，一旦有货，将立即同你方联系。
3. We will keep in mind your requirement for…and shall contact you once it isN.责问1.你方未能按规定时间发货，给我们带来了极大的不便。
1.Your failure in delivering the goods within the stipulated time has greatly inconvenienced us.2.非常遗憾不得不告诉你们，于某月某日运到的货物中有一箱已严重损坏。
2.We are sorry to report that one of the cases of your consignment was badlydamaged when delivered on…3.我们收到了好几位顾客对你们所提供的……提出的责问。
4. We have received a number of complaints from several of our customers conceming the…supplied by you.Q.索赔1.你方为我方订单提供的货物质量与双方同意的规格不符。
因此，我们应向你方提出索赔，金额为……1.The quality of your shipment for our order is not in conformity with the agreedspecifications. We must therefore lodge a claim against you for the amount of…2.你方提供的证明是不充分的，因此我方不能考虑你方的索赔要求。
2.The evidence you have provided is inadequate，therefore，we cannot consider your claim as requested.3.我方无法承认贵公司对于包装欠缺所作的损坏赔偿的索赔。
3.We cannot acknowledge your claim for damage due to defective packing.P.付款1. 兹上支票一张以付清第号发票上的金额。
1.We have the pleasure of enclosing our cheque in payment of your invoice No，…2. 由于此订单的金额甚小，我们希望你方能同意在收到单据后邮汇支付。
2.As the value of this order is rather small，we hope you will agree to paymentby mail transfer after receipt of the documents.3.使用支票付款，我公司将保留所有权直到该付之金额贷入我公司银行帐户为止；折扣已包括在价格内。
3.By check payment，we reserve right of ownership until the amount owed is creditedto our bank account；discounts are already included in the pric（一）回复来函1.10月27日函悉，谢谢。
我方愿与你方商讨扩大贸易的可能性。
1.We thank you for your letter of Oct.27 and should like to discuss the possibility ofexpanding trade with you.2.对你努力为我公司产品开拓市场，深表感谢。
2.We appreciate your efforts to explore the market for our products.3.欣悉贵公司新产品已推出上市。
3.It was a pleasure to hear from you that you have marketed the new product4.很乐意寄上本公司新出品的……目录及价目表。
4.We have pleasure in sending our catalog and price list of newly developed…（一）回复来函5.你方某月某日寄来的样品和价目表收悉，考虑到给贵方更佳的信息，我方未能早日答复，甚歉。
