商务英语写作期末复习

机密★启用前大连理工大学网络教育学院大工20春《商务英语写作-精品课程》课程考试期末考试复习题☆注意事项：本复习题满分共：400分一、单项选择题（本大题共30小题，每小题2分，共60分）1.Please let us know which of our products _______.A. you are interestedB. are you interestedC. they are interestedD. you are interested in2.We ______ your name and address _______ the Chinese Embassy in Bonn.A. are learning….fromB. have learned ….fromC. have come to know….ofD. have been given ….from3.We are now enclosing a price list for all the items you _______ in your letter under reply.A. requiredB. inquired aboutC. saidD. informed4.If you are prepared to increase your ______ to 15%, we shall be pleased to purchase thecomplete stock.A. priceB. discountC. sales volumeD. cost5. A recent market survey reveals that such articles are no longer __________.A. in demandB. demandedC. on demandD. for demand6. We will do our best to _______ shipment to meet your requirements in time.A. complyB. makeC. expeditingD. arranged7. Any loss or damage noticed when the goods are delivered must be reported to the ______ at the time, otherwise he will not be responsible for it.A. consignorB. consigneeC. shipperD. carrier8. For all the remaining items the stated dates of delivery are approximate, but _______ would these dates be exceeded by more that ten days.A. in no caseB. in any caseC. by all meansD. under any circumstances9. Your failure to open the L/C in time will ________impossible for us to deliver goods within theperiod stipulated in the contract.A.make them beB. make it beC. make itD. make that be10. The stipulations in your L/C _________ not in accordance with the contract, we have to requestyou to make an amendment.A. isB. beingC. is to beD. would be11. We____ if you could give us whatever information you can in this respect.A. should appreciateB. appreciateC. appreciate itD. would appreciate it12. We _____the fact that the market is declining.A. are aware ofB. awareC. aware ofD. are aware13. Should your price _____ competitive, we will place a trial order _____you.A. is; withB. are; fromC. is; fromD. be; with14. There is steady demand here _____silk scarves of high quality.A. in B of C. for D. on15. We regret____ entertain your order for our Green Beans as we are in short supply at present.A. not able toB. are unable toC. cannotD. our inability to16. The company was slow to restructure, and its problems could carry over into another _______ profit decline in 1996.A. essentialB. substanceC. substantialD. sensatory17. The profit or loss on the disposal of ________ must be accounted for.A. a setB. an assetC. an assaultD. a resolve18. The overseas aid budget has been almost ________, from $18m to just over $10m.A. halfedB. splittedC. halfD. halved19. This profit has been resulted largely from a reduction of RMB 27 million in expenditure, ______ because of two factors.A. drawnB. reachedC. achievedD. provided20. In my opinion, he's ______ the most imaginative of all the contemporary poets.A. in allB. at bestC. for allD. by far21. It’s estimated that the company has a(an)______of 2 million US dollars and is regarded as one of the most trustworthy clients in this area.A. numberB. financeC. assetD. status22. Moreover, ______ Nikon tractors were considered more attractive in appearance; I suggestexperimenting with new designs for our next model.A. withB. sinceC. due toD. so as to23. He soon received promotion for his superiors realized that he was a man of considerable ______.A. abilityB. futureC. possibilityD. opportunity24. We would cordially like to invite Liebert Corporation that has established business relationship with us to ______ a visit to our synthetic dye production factory.A. offerB. haveC. giveD. pay25. Last year we shipped walnuts to you ______ the extent of 500metric tons.A. byB. withinC. inD. to26. Among other matters, the city council ________ more funds for additional police officers.A. authorizedB. accreditedC. empoweredD. licensed27. She said Thresher was aware of the ________ for £18.37 and had established that it belonged to another customer.A. receiveB. receiptC. receivingD. achieve28. The European Union countries were once worried that they would not have ____ supplies of petroleum.A. proficientB. efficientC. potentialD. sufficient29. The goods you delivered are below the standard we expected ______ the sample.A. fromB. toC. onD. in30. We take pleasure in ______ you a copy of our price-list.A. sendB. sendingC. sentD. to send二、填空题（本大题共25小题，每小题2分，共50分）1. 将下面五个词以适当的形式填入下面短文空格中。

【关键字】写作四．选择填空（30分）1.We thank you for the special offer you _A____ us.A makeB offerC letD inform2. We are a state-operated corporation _d_____ both the import and export of textile.A handling inB tradingC dealing withD dealing in3. We are enclosing a copy of our latest catalogue __C__ for in your letter dated December 15th.A askB asksC askedD asking4.___A___ what price can you accept this offer?A ForB AtC InD WithWe are pleased C______ business relations with your firm.A entering intoB to enterC to enter intoD entering5. Should your price be competitive and delivery date __A____, we intend to place a large order.A acceptableB be acceptableC is acceptableD being acceptable6 Generally speaking, a growing demand can __D___ increased prices.A resultB result fromC result forD result in7. This price is ___A___ of your 5% commission.A. inclusiveB. coveringC. includesD. including8. Your order is booked and will be handled with great care. Please open the relevant L/C, _____A_must reach here one month before the date of shipment.A. whichB. itC. thatD. and9. We can place an order provided your goods can be supplied _C___ stock.A. outB. out ofC. fromD. in10. We regret to say that the silk piece goods _D__ Order No.456 have not yet been received.A. withB. forC. underD. on12. The item you requested can be supplied _D_____ stock.A. uponB. outC. inD. from13. Since the article you require is not ___C___for supply at present, we should like to recommend some similar ones.A from stock B. salable C available D cheap14. I’m very _____D__ in your woolen products. Could you quote us your lowest price CIF Dalian.A. favorableB. attractiveC. impressiveD. interested15. Our products B great popularity in the tea market.A. enjoyB. haveC. takeD. make16. As requested, a proforma invoice _B_____ duplicate for sports shoes is enclosed.A forB inC atD on17.For the quantities you mention we are pleased to quote you C____ follows.A withB toC asD of18.We find both quality and prices satisfactory and are pleased to give you an order ___B___ the following items on the understanding that they will be supplied at the prices named.A ofB forC withD to19．The material supplied must be waterproof, and our order is _D__ this guarantee.A subjects toB subject toC subjected toD subjecting to20.If the quality is _____D_ to our expectation, we shall send further orders in the near future.A lowerB inferiorC accordingD up21.We look forward to A______ the above information at an early date.A receivingB acceptingC acceptD receive22. Please open the relevant L/C, which must reach here one month __B___ the date of shipment.A uponB beforeC afterD as soon as23. We are sending you our S/C No.102 in duplicate, one copy of which please sign and return _C______ our file.A inB toC forD on24. Our offer is firm for five days and we expect to hear from you _B____ the end of this month.A withinB byC toD on25. We quoted this article at USD 100 ___C___A a dozenB each dozenC per dozenD one dozen.26. As agreed upon in our negotiations, payment __C_____ L/C.A. byB. will beC. is to be made byD. is by27. We look forward to _A____ the goods in the fourth quarter.A. the delivery ofB. your deliveryC. deliverD. delivery28. B heavy commitments, we can’t accept any fresh orders.A. DueB. Owing toC. BecauseD. In addition to29. We are sure that both of our companies will _A___ from this business.A. benefitB. makes benefitC. be benefitedD. mutual benefit30. Please make sure that the L/C stipulations are in___A_____with the terms set forth in our sales confirmation.A. accordanceB. conformC. agreeD. according31. If you could make a reduction __B__ your quotation, we have confidence in securing large orders for you.A. onB. inC. atD. of32. As we are _C___ of these goods, please expedite shipment after receiving our L/C.A. in badly needB. badly in needC. in urgent need D in urgently need33. One of our clients is __C____ the market ______ Men's Shirts.A. on, ofB. at, withC. in, forD. with, at34. The cost of production is tending ____B____, so we have to adjust our price accordingly.A. upwardB. lowerC. downwardD. higher35. Our products B great popularity in the tea market.A. enjoyB. haveC. takeD. make36. I’m very ____D___ in your woolen products. Could you quote us your lowest price CIF Dalian.A. favorableB. attractiveC. impressiveD. interested37. he letter we sent last week is an enquiry __A______ color TV sets.A. aboutB. forC. ofD. as38. We thank you for your letter of May 17 and the __B____ catalogue.A. sentB. enclosedC. givenD. presented39. In CIF Shanghai, “Shanghai” refers: to B .A. destination portB. loading portC. a placeD. the head quarters of the company40. We hope you’ll ______B______more flexible method of payment.A. adaptB. adoptC. improveD. make41. Our products ____B______ great popularity in the tea market.A. enjoyB. haveC. takeD. make42. We’ll try our best to accommodate you _____A_____ payment terms.A. forB. uponC. ofD. on43. A 3% discount will be granted only C____ your order exceeds US $ 12,000.A. depends onB. for condition thatC. on condition thatD. subject to44. ____A__ crowded orders, we have sold out all the goods scheduled for shipment within this year.A. As a result ofB. In result ofC. With the result ofD. As result of45. Compared with what is quoted by other suppliers, your price is _C____ at all.A. on the high sideB. over quotedC. uncompetitiveD. too high46. he stipulations in the relevant credit should strictly ___C____ the terms stated in the contract in order to avoid subsequent amendment.A. in conformity withB. confirm toC. conform to D conform with47. .I’m willing to grant you a 1.5% __A_____ in honor of your efforts in pushing the sales in our products,A. commissionB. reductionC. discountD. compromise48. The delayed shipment was a_C_ of your delayed opening the letter of credit.A cause B. reason C. result D. beginning49. Can you tell me your date of A ?A. deliveryB. deliveringC. deliveredD. delivers50.If I place an order, when can you arrange A ?A. shipmentB. paymentC. departmentD. deliver六，写信（20分）按照所给的情景，写一封信件。

Complaint concerning qualityDear SirsWe have recently received several complaints from customers about your fountain pens. The pens are clearly not giving satisfaction and in some cases we have had to refund the purchase price.The pens are part of batch of 500 supplied against out order number 8562 dated 28 March. This order was placed on the basis of a sample pen left by your representative. We have ourselves compared the performance of this sample with that of a number of the pens from this batch, and there is little doubt that many of them are fault some of them leak and others blot when writing.General structure of bad-news messagesThe general structure:-begin with agood news comes before bad newssomething the reader will respond positivelya reference to some early communication, small talks-explain why the refusal has to be made-state the bad news(make it clear, offer some constructive suggestions)- Close positivelydon’t apologizeFunctions and Principles of Business WritingTactful:婉转的Blunt:直率的T：Sometimes policy wording is a little hard to understand. I’m glad to clear up these questions for you.B: obviously, if you’d read your policy carefully, you’d be able to answer these questions yourself.T: If I understand your letter correctly…..B: Your letter is not clear at all. I can’t understand it.T: As mentioned in my May 15 letter to youB: Apparently you have forgotten what I wrote you two weeks ago.申请做代理人Dear Sir or Madam:I recently attended the international Exhibition in Ningbo and was impressed by the high quality service and reasonable prices of your products. Having since seen your full catalogue, I am convinced that there is a promising market for your products here in Ningbo.I am an English teacher, working in College of Science &Technology Ningbo University. ………your advantages1.The traffic is convenient. People can arrive at it by bus, the bus comes every 5 minutes, andalso can get there by taxi. The customer can easy to find the parking area.2.The population densification. Especially, the major part is the youth, they are familiar withWeiqian.Importer asks for sale agencyDear SirAt the Guangzhou spring fair, we were impressed by the high quality, attractive design and reasonable prices of your cameras. We have read your full catalogue and are convinced that there is here in Seattle a promising market for your products. If you are not already represented here, we should be interested in acting as your sole agents.As leading importers and distributors of more than twenty years’standing in the photographic trade, we have a good knowledge of the Seattle market and have fostered close business relations with the domestic wholesalers in this district. We feel confident that if you give us any opportunity to deal in your goods the result will be entirely satisfactory to both of us.Please let us know your quotations, the rate of our commission, and payment terms, so that we may begin negotiating with our customers to secure their orders. We await your affirmative reply.Exercise1)He went to the fair for the purpose of finding a partner2)We plan to give consideration to the idea at the meeting.3)It is necessary that the project be finished by next month.4)We are in receipt of the letter you sent to us on May,24.5)It is known that we must reduce the labor force by 20% in order to cut the cost.6)We wish to let you know that we fully appreciate the confidence you reposed in us.7)The course will be of benefit to him in his accounting work.8)It is not the desire of this firm not to allow its young engineers to assume some responsibility.9)Mail your payment at once.10)Perhaps you could afford to run a store that way, but we cannot.11)The problem would not have happened if you had connected the wires properly.12)Your television’s guarantee is up, so you will have to pay for it to be fixed.13)I am writing to complain because I was very unhappy with the way I was treated in your storetoday.1.purpose of --to find a partner2.Give consideration to the idea--discuss,3.It is necessary that --the project must be finished``4.In receipt of the letter you ---of you letter of May```5.In order to ---to6.Appriciate---thank you for your confident in us7.```8.Unfortinataly your```is up.so you must pay for fixed it.9.Please mail you``--as soon as possible,immediately10.We can not afford to```because11.We cannot do anything about your``--we can help you out if you``12.The problem can be solved by connect the wres properly14.I am feeling unsatisfied of your service.The direct approach in complaints and claims:The direct approach can be used for some complaints, particularly when they are small in value and significance and when the evidence is conclusive.Organizations:state the problem directly, with background information if necessary(a survey report,facts,etc.) What action you require, with a deadline.a warning of what will happen if the action does not take place(if necessary)End positively with a friendly but firm tone(cordial attitude, appreciation of an early solution)Reply(accepting complaint):DearThank you for your letter dated 10 May pointing our faults in the pens supplied to your order number 8562.This has caused us a good deal of concern and we are glad that you brought this matter to your notice.We apologies for the inconvenience this has caused you.Reply(rejecting complaint):DearWe are sorry to learn from your letter of 10 May of the difficulties you are having with the pens supplied to your order number 8562.```````We sympathize with your problem but regret that we cannot accept your suggestion to take back all the unsold````and on this particular batch are prepared to allow you a special discount of 5% to compensate for your inconvenience.We trust you will accept this as being a fair and reasonable solution of this matter.Please give me a call on 21327 if you have any further questions.Yours sincerely典型错误句子案例分析：13.We have evaluated your work performance,and you need correct yourself.14.We can hardly finish the assignment by seven tomorrow morning.15.Each manager has to certify that the time card for his section is correct.16.Due to our tight budget,hope you pay the bill within 20days.17.We would not like to but have to file a law sue if your bill isn’t paid on Jan.23.18.You’ll have no need to worry about your money because of Huaxia Bank’s stable rate.19.As a manager of Customer Complaint Department,I am so sorry about the bad service you had.General structurea thank you to the sendera show of understanding and an explanationan apology if the receiver is at faultan outline of action taken/to be takenThe exercycle is not guaranteed for lifeCustomers under 60 are not eligible for the Prime Time discountWe will not allow you to charge more than 1,500 on your Visa accountYou will not qualify for the student membership rate of 25 a year unless you are a full-time studentMemosCharacteristics of successful memos> subject headings: To, From, Date and Subject>single topic: one topic, easy to file and retrieve the memo>conversational tone: ordinary words, first-personpronoun and occasional contractions>conciseness: no background information, no goodwilleffort, nowordy expressions or sentences>visual signaling: numbers or bullets, boldface or italics.Headings and subheadingsMemo on Sales SeminarTo: All Marketing StaffFrom: David ShawSubject: Sales Seminar on Promotional StrategiesDate: May 18thA sales seminar on XXXXXX is being held at XXXX from 9:00am to 11:00am on May 25th. The seminar is chaired by XXXXX and it will be extremely informative and instructive.It is strongly recommended that every member of the marketing force attend this seminar. I am confident that it really pays to attend this seminar. Anyone who cannot attend the seminar shall have a justifiable reason and shall tell me no later than 20th.As usual we will pay the entrance fees for all those attending.The status QuoThe company scale ----manufacturing capacity, assets, employees.Administrative organizations-----1.effective management is indispensable for sound operation of the company. 2. When you introduce administrative organizations, you shall focus on the company’s most significant departments.Business scope/ major productsAchievements---is the greatest important in the company profile, usually demonstrated by the output, sales and market share.Corporate culture: sample 1 (P&G)Core value by which we live: 1. leadership; 2. ownership; 3. integrity; 4. passion for winning;5.trust.Principles:These are principles and supporting behaviors which flow from our Purpose and Values:We show respect for all individuals.The interest of company and the individual is inseparable.We are strategically focused on our work.Innovation is the cornerstone of our success.We are externally focused.We value personal mastery.We seek to be the best.Mutual interdependency is the way of life.Foreground or development plan:As a inventor company, we plan to continue setting trends in（引领）research intensive areas. Innovations are the foundation for our competitiveness and our corporate growth, and thus our success in the future.Job Application Letters:The job application letter is also called the resume _____ ______．As a kind of business letter，it is essential to job-hunting．Its purpose is to attract the ____ of your prospective employer to give you a job interview．On general，a job application letter should contain the following content: AIDA: attention, interest, desire, actionTo tell how you got to know this _____ and the purpose of this letter.To introduce ______ informationTo explain the ______ of applying for this position or changing the jobReferencesEndPleasantries (客套话)OpeningI wish to apply for the post…advertised in the…on…I was interested to see your advertisement in…and wish to apply for this post.I am writing to enquire whether you have a suitable vacancy for me in your organization.I understand from Mr…, one of your suppliers, that there is an opening in your company for…Mrs…informs me that she will be leaving your company on…and if her position has not been filled, I should like to be considered.ClosingI look forward to hearing from you and to being granted the opportunity of an interview.I hope you will consider my application favorably and grant me an interview.I look forward to the opportunity of attending an interview when I can provide further details.Applying for a Position of Assistant AccountantDear Mr．Smith，I am writing to you to ask if you have a vacancy on your staff for an assistant accountant．My education and experience give me the confidence to apply for this position．I graduated from Dongbei University of Finance and Economics，majoring in accounting．I have been working in the costing department of ABC Company for the past two years．The only reason for my seeking another employment is that ABC is moving to a new location in the northwest of the city，which is very far away from my home．It is inconvenient for me to go to work every day．Attached is my curriculum vitae，together with the names of my references．If there is some opportunity of a vacancy occurring in the near future，1 would greatly appreciate being given an interview．You may call me at 6573298 or email at feifei@I look forward to your reply．Yours faithfully，Application for Post of Data Processing TraineeDear Sir，I would like to apply for the post of Management Trainee in your Data Processing Department advertised today in The Guardian．I obtained A level passes in Mathematics, Physics and German at Marlborough College, Wiltshire. The College awarded me an open scholarship to Queens College, Cambridge, where I obtained a first in Mathematics and a second in Physics. After leaving university last year I accepted a temporary post with Firma Hollander & Schmidt in order to improve my German and gain some practical experience in their laboratories at Bremen. This work comes to an end in 6 weeks’time.My special interest for many years has been computer work and I should like to make it my career. I believe my qualifications in Mathematics and Physics would enable me to do so successfully.I am unmarried and would be willing to undertake the training courses away from home to which you refer in your advertisement.My former Housemaster Mr T Gartside, has consented to act as my referee. I hope that you will take up these references and grant me the opportunity of an interviewYours faithfully，Rhetoric Characteristics of English Advertising:(1) _________Light as a feather．(glass)Time is money (Xerox)(2) ________Unlike me，my Rolex never needs a rest．(Rolex)Flowers speak from the heart．(Florist)(3) ________No more sore feet, no more crowded stores ,no more endless shopping lists．With just one phone call，you can wrap up all your holiday shopping by giving Newsweek as a gift．to your family and friends (by Newsweek)(4) ________Try our sweet corn．You’ll smile from ear to ear．Ask for More．(More Cigarette)(5) ________We have hidden a garden full of vegetables where you’d never expect．In a pie．(food) The world is shrinking．(magazine)(6) ________Make up your mind before you make up your face．(Cosmetic)Soft curl．soft color．soft touch．PERMASOFT．(Shampoo)(7) ________Health, Humor＆Happiness．Gifts we’d love to give．A smooth silky skin．(Cosmetic)Get three．The fourth is free．(book)Flash，dash, classic splash．(drink)(8) _______Mini size．Maxi sound．(stereo)Big thinking in small sizes．(baby’s clothes)No problem too large，No business too small．1IBM)运动品牌广告语大全阿迪达斯Adidas：没有不可能（impossible is nothing耐克Nike：Just do it 事在人为；想做就做。

商务英语期末复习资料Part I Translate the following English words into Chinese.1. bill of exchange 2. sight draft 3. irrevocable L/C 4. penalty 5. money of payment 6. usance L/C 7. money of account 8. promissory note 9. commercial draft 10. advising bank 11. Force Majeure 12. combined transport document Part II . Translate the following Chinese words into English1. 佣金佣金2. 单价单价3. 承兑承兑4. 贴现贴现5. 受益人受益人6. 独立代理独立代理7. 支票支票 8. 进口许可证进口许可证 9. 背书 10. 补偿贸易 11. 折扣折扣 12. 示票 13. 跟单托收 14. 经销经销 15. 索赔索赔16. 商业发票 17. 保险凭证保险凭证 18. 汇率汇率19．检验证书．检验证书 20. 保兑保兑Part III Write down the full name of the following abbreviations and the translations.1. D/P2. M/T3. CIF4. D/A5. T/T6. B/LPart IV Decide whether the following statements are true or false by writing “T” for true and “F” for false in the bracket besides each statement.1. International trade is only the exchange of goods between nations. 2. The distributor gains profits from the price difference at which he buys and resells the goods. 3. In reality, the quantity of goods shipped must be exactly the same with that stipulated in the contract. 4. Partial shipment means that the goods under one contract are shipped in different terms or by different lots. 5. A unit price consists of four parts: currency unit, unit price figure, measuring unit and price terms. 6. The buyer will inform the seller the opening of L/C and pass the L/C to the seller. 7. In counterpurchase, the value of countertrade goods has to equal that of the export. 8. Whether sale by buyer ’s sample or by seller ’s sample, the quality of the commodities should be strictly same as sample. Otherwise, it should be stipulated in the contract clearly. 9. Transshipment may increase the cost of shipment and the possibility of delay in delivery of commodities. 10. In international trade, if All Risks was covered, any loss caused by any reason on the way can be compensated by insurance company. 11. Under the the term term term of of of D/A, D/A, D/A, it it it is is the the bank bank bank in exporter in exporter ’s s country country country who who who makes makes makes acceptance acceptance acceptance to to to the the the draft draft draft and delivers and delivers documents to the importer. 12. Landed quality and weight means that the inspection carried out at the port of destination will be final. 13. When EXW or DDP is used, the commodity is generally inspected in the exporting country. 14. “USD200 per M/T CIFC2 London ” means that the seller will receive 200 US dollars for per metric ton. Part V Fill in the blanks with the best choice.1. Who has the exclusive right of selling the goods in a marketing area at the price he fixes? ___. a. Consignor b. Exclusive distributor c. Exclusive agent d. Bidder 2. When the seller only pays freight for the goods up to arrival at the port of destination, the term is _____. a. FOB b. CFR c. DDU d. CIF 3. Partial shipment may be necessary when ____. a. direct liners are not available b. the amount of the cargo is very small c. the shipping date is very close d. the export covers a large amount of goods 4. The goods concluded on the CIF basis have been burnt because of the fire after being loaded, then ____. a. the loss is due to the seller b. the seller asks the insurance company for compensation c. the buyer asks the insurance company for compensation d. the loss is due to the party who pays the freight 5. In the following terms of settlement, which is the most risky one for the seller? ____. a. T/T in advance b. D/A c. D/P at sight d. D/P after sight 6. 6. When When When ____ ____ ____ happens, happens, happens, the the the party party party that that that fails fails fails to to to perform perform perform the the the contract contract contract is is is allowed allowed allowed to to to relieve relieve relieve liabilities liabilities liabilities of of of the the non-performance. a. war b. world market price goes up c. manufacture fault d. currency devaluation 7. Which is NOT the example of trade barriers? _____. a. Tariffs b. Quotas c. Import duties d. Income tax 8. In international trade, the seller ships the goods to the buyer when there is no purchase made. The seller retains title to the goods until the buyer has sold them. This is ___. a. bidding b. agency c. consignment d. distributor 9. Which stipulation of the date of shipment is often used in a contract? ____. a. One day b. Within several days after the L/C has been received c. Prompt shipment d. Concrete shipment time 10. Particular additional coverage of CIC ____. a. can be covered alone b. can’t be covered alone c. can be covered alone when more than two of them are covered d. can be covered alone when only one of the insured applies for insurance 11. Which one of the following quotations is wrong? a. FOB QINGDAO USD10.00/PC b. CIF LIVERPOOL GBP125.00/MT c. FOB SHANGHAI $15.25/PC d. FOB JINAN USD2.00/KG 12. Under CIF, freight on the B/L is marked as ____. a. Freight Prepaid b. Freight Collect c. Freight Pre-payable d. Freight Unpaid 13. Based on whether the goods are loaded or not, the B/L can be classified into ____. a. clean B/L and unclean B/L b. direct B/L and transshipment B/L c. straight B/L and order B/L d. on board B/L and received for shipment B/L 14. A company exports 50 tons of wheat, the seller delivers the extra 2 tons, then the buyer should ____. a. accept 52 tons b. refuse to take 52 tons c. accept extra 1 ton d. refuse to accept extra 2 tons Part Part VI VI . Translate Translate the the the following following following English English English sentences sentences sentences into into into Chinese Chinese Chinese or or or Chinese Chinese Chinese sentences sentences sentences into into English 1. FOB means that the seller delivers when the goods pass the ship ’s rail nominated by the buyer at the named port of shipment. 2. Total amount, as its name suggests, is the sum of the money for one business transaction. It equals to the unit price multiplied by the quantity of the goods. 3. Generally speaking, the L/C should arrive to the seller at least 15 days before the time of shipment to allow sufficient time to check and amend, if necessary, the L/C and to arrange shipment. 4. Under an FOB, CFR or CIF contract, port of shipment is usually proposed by the exporter and is stipulated in 1. 汇票汇票 2. 即期汇票即期汇票3. 不可撤销信用证不可撤销信用证 4. 罚金罚金5. 支付货币支付货币 6. 远期信用证远期信用证7. 计价货币计价货币 8. 本票本票9. 商业汇票商业汇票 10. 通知行通知行不可抗力不可抗力 12. 多式联运单据多式联运单据commission unit price accept/acceptance discount beneficiary factor check import license 9. endorse/endorsement 10. compensation trade 11. discount/allowance presentation documentary collection distribution 15. claim 16. commercial invoice insurance certificate 18. exchange rate 19. inspection certificate 20. confirm/confirmation Part V Fill in the blanks with the best choice.（每小题2分，共20分）1—5 b b d c b 6—10 a d c b b 11—14 c a d a Part VI . Translate the following English sentences into Chinese or Chinese sentences into English （英译中每小题2分，中译英每小题3分，共25分）1. FOB 是指货物越过指定装运港买方指派的船只的船舷时，卖方就完成了交货义务。

2019年春《商务英语写作》期末考试复习题☆注意事项：本复习题满分共：400分。

一、单项选择题（本大题共20小题，每小题3分，共60分）1. A friendly football match will be held ______ the visiting Shanxi Team and Shanghai Team in Shanghai Hongkou Gymnasium.A. betweenB. inC. amongD. with2. “The Fighter on the Spe cial Front”, a new-produced feature film, will be ________ in the college auditorium at seven tonight.A. showedB. showingC. showD. shown3. There are some tickets ________ for the concert given by a group of popular singers. The concert fans should be quick.A. leaveB. leftC. leavingD. leaved4. It’s ________ to interrupt the others while they are talking.A. roughB. rudeC. politeD. troublesome5. The bridge was named _________ the hero who gave his life for the cause of the people.A. afterB. forC. because ofD. before6. Centralized management is exercised by a small number of people, the Board of Directors, which is headed by the Chairman (or, in the USA, the President) and decides the overall policy of the ________.A. societyB. familyC. firmD. world7. Investment is freely transferable, which means one owner can sell his ownership interests to an ________ without a change in the nature of the business.A. investorB. personC. ownerD. outsider8. The more popular sequence of dating today is ________.A. date-month-yearB. year-date-monthC. month-year-dateD. date-year-month9. The computer system ________suddenly while he was searching for information on the Internet.A. broke downB. broke outC. broke upD. broke in10. I would like to draw your attention ________ our new detergent powders.A. forwardB. towardsC. forD. on11. We would welcome any further ________ you have, and look forward to hearing from you.A. advicesB. answersC. enquiriesD. suggests12. Any exporter who wants to sell his products in a foreign country or countries must first ________ a lot of market research.A. instructB. destructC. conductD. induct13. The _______ price in our market is $8 per case.A. prevalenceB. prevailingC. prevailedD. prevail14. I would like to know if it is possible to make ________ online.A. shippingB. boughtC. priceD. purchases15. We are now writing to you to ________ long-term trade relations.A. publishB. establishC. protectD. lavish16. We are sure you will find a ________ sale for our products in Canada as our other retailers through Europe and the USA.A. toughB. roughC. badD. ready17. Two days are not enough for me to get ready for the conference. I need ________day.A. otherB. the otherC. the thirdD. a third18. We would be ________ if you could send us full details about your products.A. wonderfulB. hopefulC. regretfulD. grateful19. If your prices are competitive and your goods ________ to our standard, we shall order on a regular basis.A. upB. belowC. aboutD. in20. We find it impossible to ask our end users to ________ the delayed delivery.A. receiveB. acceptC. refuseD. allow二、填空题（本大题共25小题，每小题2分，共50分）阅读下列短文，从方框中选择5个词并用其适当的形式填入空白处。

第一题翻译选择;第二题短语互译;第三题阅读;第四题完型填空1。

Rising damp, if not treated effectively, could in time cause extensive damage to the structure of your home， ruin decoration and furniture.如果处理不当,墙内潮气最终可能会对房屋的结构造成大面积破坏，毁掉装修和家具。

2。

This contract is entered into as of the seventh day of March， 2002, by and between Lonk Co. Ltd。

， a corporation organized under the laws of the United States of America (hereinafter called the "Purchaser", and Wingo Co。

Group, a corporation organized under the laws of the People’s Republic of Chi na ( hereinafter calledthe ”Seller”。

本合同由依照美国法律成立的龙科有限公司 [以下简称买方 ]和依照中华人民共和国法律成立的文果集团公司［以下简称卖方］之间于 2002年 3月 7日订立.3. Multinational bank's services include issuing letter of credit， buying and selling foreign exchange, issuing banker's acceptances, accepting Eurocurrency deposits，making Eurocurrency loans， and assisting in the marketing of Eurobonds.跨国银行提供的服务包括开立信用证、买卖外汇、开证行承兑、接受欧洲货币储存、提供欧洲货币贷款以及发行推销欧洲货币债券.4. Within 30 days after the signing and coming into effect of this contract, the Buyer shall proceed to pay the price for the goods to the Seller by opening an irrevocable L/C for the full amount of US＄30，000 in favor of the Seller through a bank at export point so that the Seller may draw the sum in due time.买方须于本合同签字并生效后三十天内通过出口地银行开立以卖方为收益人的不可撤销信用证支付全部货款共计 30000美元，以便卖方可以及时提取该笔货款。

商务英语复习资料题型：①阅读理解5-6篇40% ②翻译（中→英）5个*5’=25%③画图题15% ④作文：要顶格写20%一．翻译1．我们希望公司能使我们更高效的经营业务，同时也为客户带来便利。

我们也希望你们能继续向我们订购，订单直接交本公司或分公司均可。

We hope that by it we can handle our business more efficiently for the convenience of our customers. We also hope that you will continue to place orders with us direct or through our new branch.2．随函寄上本公司商品目录一册，供参考，但愿你们从中能找到所需要的东西。

Enclosed for your reference is a copy of our catalogue ,in which you may find something you need.3．如果在你方市场完成了年销售，这份独家代理协议原本可以于到期日延长一年。

Should the annual turnover have been realized in your market, the sole agent agreement would have been extended for another year upon its expiration.4．前几天，你地的一家通讯公司前来与我们洽谈业务，他们意外地告诉我们你们是有名的摩托车制造商。

We were approached by a telecom provider in your district the other day and from them we happened to know that you are a well-known motorbike manufacturer.5．由于我方已在支付方式方面做出了让步，因此，难以再顺从你方的要求，把价格降至你方所说水平。

《商务英语写作教程》期末考试复习资料I. Short Questions:1.The principles of business English writing:①To be clear:Good business writing is clear. It has a definite message, with no confusion about what each sentence is trying to communicate.②To be concise:Properly written business papers are concise, expressing ideas in just enough words as is necessary. There’s no unn ecessary long-windedness and beating around the bush.③To be complete:A good business paper should be complete, containing all the information the recipients will need in order to effectively understand it.④To be considerate:Keep your reader's needs in mind as you write. Ask yourself, 'Why should my reader spend time reading this?' Make it worthwhile for them to do so! We were motivated to survive, to listen and to act. Keep in mind your audience or reader might not be as receptive.⑤To be correct:Successfully communicate your message because all mistakes, whether mechanical or factual, have been sufficiently addressed by checking all your information is accurate and timely. Proof read it before you send it! We couldn't afford to make mistakes, our lives depended on it!⑥To be courteous:Good business writing takes people into account, so it’s neither callous nor insensitive. There’s a prevailing air of courtesy to everyone addressed, regardless of how high or low their job titles may be.⑦To be concrete:Convey your massages concretely, and they should not be abstract.⑧To be creative:Use different formats to communicate your message. Q & A format, graphics, Idea lists, etc.⑨To be credible:Strive to present yourself from a position of reliability and competence. Write to reinforce your message and make it more believable.2.The functions of business English writing:①to promote sales and services②to handle routine business③to establish good will④to respond to complaints⑤to collect money⑥to place orders⑦to make announcement3. The purposes of business English writing:①to explain or justify actions already taken;②to convey information, as in a research report or the promulgation of a new company policy.③to influence the reader to take some action;④to deliver good or bad news;⑤to direct action.,II. Sentence Rewriting:1. What we know about the recipient to whom we shall write would help us organize our material.What we know about the recipient would help us organize our material.2. In the vast majority of cases, our products are popular with European markets.In most cases, our products are popular with European markets.3. Our company has strict standards that are used to standardize quality control.Our company has strict standards of quality control4. Recipients of our letters will appreciate if we have taken the time to avoid wasting theirs.Recipients of our letters will appreciate our having taken the time to avoid wasting theirs.5. The question whether it’s feasible to use this dedicated system remains.The question remains whether it’s feasible to use this dedicated system.6. The glossary(附录) section contains technical terms and their definitions that are selected.The glossary(附录) section contains selected technical terms and their definitions.7.It is importantto make documents appropriate to the goals one has in mind when he or she writes them. It is important to make documents appropriate to the goals one has in mind when writing them.8. At this point in time, the motor housing will remain square in shape.At this time, the motor housing will remain square.9. There is someone downstairs who wants to see you.Someone downstairs wants to see you.10. At the time of receiving a visitor or delegation, the host should make an arrangement for them. Receiving a visitor or delegation, the host should make an arrangement for them.11. In spite of the fact that your price is competitive, the quality of your products is less competitive. Although your price is competitive, the quality of your products is less competitive.12. Content is relate to language which is used in the writing whereas from refers to the structure of the writing.Content is relate to language used in the writing whereas from refers to the structure of the writing.13. Redundancy, when statements are repeated needlessly, occurs.Redundancy occurs when statements are repeated needlessly.14. Some questions related to this issue have not yet been solved.Some relevant questions have not yet been solved.15. Receipt of your letter of January 28 is acknowledged here with.We have received your letter of January 28.Your letter of January 28 has arrived.16. It is difficult to explain the reason for the delayin the completion of the investigation.It is difficult to explain why we have not yet completed the investigation.17. Despite the fact that a well-written personal statements will not overcome poor grades, a poor one will surely hurt your chances of acceptance.Although a well-written personal statements will not overcome poor grades, a poor one will surely hurt your chances of acceptance.18. A decisionon this matter must be made in a prompt manner before the deadline comes and goes.We must decide on this matter before the deadline.19. Today we shipped your order of April 15, and you should be receiving it next week.Your order of April 15 was shipped today and should arrive next week.20. In the business world, thank-you letters have become a must in the event that you care about your career.In the business world, thank-you letters have become a must if you care about your career.III. Error Correction:Class Exercise 1:1. The inside address is the writer’s address.The inside address is the addressee’s / recipient’s address.2. When window envelopes are used, letters need to be folded so that the name and address appear in the middle.When window envelopes are used, letters need to be folded so that the name and address appear on the left.3. Because sales letters are effective and economic (compared with print and video advertising, for example), they are an integral part of many co mpanies’ marketing strategies.Because sales letters are effective and economical（节约的）(compared with print and video advertising, for example), they are an integral part of many companies’ marketing strategies.4. A company or a firm often absorbs new colleagues to extend its business.A company or a firm often absorbs new colleagues to expand its business.5. Period reports, sometimes called activity reports, allow management to stay informing on staff progress with ongoing work and projects.Period reports, sometimes called activity reports, allow management to stay informed on staff progress with ongoing work and projects.6. A courtesy like Mr., Dr., or Ms. precedes the name of the addressee, and where applicable, a professional title precedes the addres see’s last name.A courtesy like Mr., Dr., or Ms. follows the name of the addressee, and where applicable, a professional title precedes the addressee’s last name.7. Is there anything wrong with the following address?The Johnson Company Department StoresCredit Department1 Broad StreetJackson, MS 39558One Broad Street* 1. Zip Code: 美国邮编，其他国家不能用；Postcode: 英国加拿大使用；Postal Code: 其他国家。

《商务英语写作》考试大纲 一、期末考试要求“商务英语写作”是英语专业专科商务方向的限选课程。

本课程的教学目的是培养学生掌握商务英语写作的基础知识，商务英语书信的基本格式和写作技能，了解主要的商务英语写作类型，提高商务英语书面表达能力，为毕业后成为适应社会需要的应用型涉外商务工作者打下良好的基础。

通过学习有关商务活动的实用语言材料和实际操练，学生应能独立撰写一般的英语商务函件（包括电子邮件）和简单的业务报告，意思表达清楚，用词比较准确，无重大语法错误。

通过学习，学生应进一步提高基本的听、读、说、写、译的能力。

下面就各个部分的试题做一简要说明。

第一部分 填空题一、请把下面所给词语放进原文中适当的位置，让他们在信件中执行相应的语言功能这部分为选词填空。

给出一段文章，文章中有10 个空格，要求从所给的10个词语中选择合适的词语填入文章。

每个空格3分，本题共30分。

第二部分 配对题二、阅读下列两组句子。

从Part B 中选择适当的句子与Part A 中的句子配对。

本题要求把Part A 部分的5个句子和Part B 部分的5个句子进行配对。

每小题3分，共15分。

第三部分 判断题本部分5小题，每小题3分，共15分。

重点复习第1章到第16章课后练习中类似的题型，具体可参照教材第五章催款信P157（判断催款信），第十一章证明信P250（判断证明信的语气是肯定的还是否定的），第十二章社交信P268（判断应使用哪一种社交信），第十四业务报告P315（判断业务报告）等。

第四部分 翻译题本部分为商务信函英译中，要求翻译一篇信函，本题共20分。

第五部分 写作题本部分为根据要求，写一封商务信函，本题共20分。

《商务英语写作》参考资料我们在学习书信范例时应该从哪些方面入手呢？ 范例的学习也非常重要。

大家学习书信范例可以从以下几个方面入手：1、书信的写作格式2、书信中常用的表达方式(包括用词、常用套语与语法)3、措辞与结构4、方法策略的应用5、注意与中文译文相对照在学完本学期教学内容后，应该做到： 1、熟悉常用商务英语文体。

Unit11.electric 激动的，刺激的2.throw/cast new light on…提供线索、情况，帮助弄清楚4.赠票Complimentary ticket5.交易会将延期一周左右开幕。

The trade fair will be put back a week or so.请尽快回复我的电话。

Please get back to me asap.6.sole: being the only one; only 唯一的eg: Practice is the sole criterion of truth.Unit21.sole: being the only one; only 唯一的eg: Practice is the sole criterion of truth.2.alike: in the same or a similar manner adj/adv相似的/一样地eg: They are much alike in character.3.evolve/evolution: develop gradually逐步发展evolve into:发展成；evolve from:由...进化/发展eg: It evolved into a big company.Popular music evolved from folk songs.4.interior design: indoor design and decoration室内装修5.dine: give dinner to; host for dinner 进餐，宴请6.semi-private 半私人的/半私有的7.mezzanine：intermediate floor just above the ground floor中间层/夹楼8.catering requipment: requirement of providing food and services用餐要求cater for: to provide food, services, etc 供9.spare:save or relieve from an experience or action节省，省去10.chit-chat: informal chat/conversationUnit31．Inflow: all the money coming into the company2．Outflow: all the money going out of the company3．over-tradingto figure out a quicker way ofturning those sales into cashmarginsTurnoverTo finance贸易透支找到销售变现(把销售额变成现金)的快捷方法利差,毛利营业额融资，筹措.return 赢利，利益，汇报，报告business returns营业收入annual returns年度报告small profits and quick returns薄力多销publicity宣传，宣扬；公开；广告；关注；名声bonus points (消费）积分loyalty scheme忠实（顾客）奖励计划brand loyalty顾客对品牌的忠诚air miles=air mails awards里程奖remainder 剩余物a shortage of cash 现金短缺average monthly turnover 平均月营业额financing cost 融资成本cash on delivery 货到付款pay in 3 installments 分期付款（三次）margin 利润order books 订货本penalty 处罚/罚金CF from operating activities经营活动产生的现金流量CF from investing activities投资活动产生的现金流量CF from financing activities筹资活动产生的现金流量Capital expenditure 资本开支Depreciation 折旧(sales) turnover营业额early settlement discount 提前付款折扣labor cost 劳动力成本Credit sales赊帐销售Collection policy/collection period 收款期Tighten credit policy 收紧赊帐Loosen credit policy 放宽赊帐Cash receipt 现金收讫Cash disbursement 现金支出Day-to-day operation 日常营运credit terms 信用期限outstanding 剩余的outstanding balance 剩余金额Sporty 轻便的,运动型的Extra 额外费用Advert 广告，宣传Monthly service contract包月Different tarrifs at different times of the day不同时段的收费One-year all inclusive package包年套餐Kitchen appliances 厨房家电Ozone layer 臭氧层CFC chlorofluorocarbon 含氯氟Make 品牌;型;样式 a well-known makeenvironmental-friendliness user-friendlinessown-label clothingcut-priceretail food market mortgagesavings accountestate agent 对环境无害用户使用方便贴自己品牌的服装削价的食品零售市场(住房)按揭，抵押储蓄帐户房产商bonus pointsloyalty schemebrand loyaltyair miles=air mails awards vouchertarget customer customer-focused （消费）积分忠实（顾客）奖励计划顾客对品牌的忠诚里程奖优惠奖券销售对象，目标客户以顾客为中心的No-claims discount = no-claims bonus无索赔折扣/奖金:An amount subtracted from the money paid to an insurance company, because no claims have been made for a particular period.Within days:don’t need to wait for a very long time 几天内Fixed rate固定利率Reward points 奖励积分Cover 给...上保险。