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商务英语邮件常用语中英对照一、称呼语 (Greeting)1. 尊敬的… (Dear...)例：尊敬的Mr. Smith，Dear Professor Johnson，2. 亲爱的… (Dear...)(针对较亲近的对方)例：亲爱的Susan，Dear John，3. 先生/女士(以对方姓氏) (Mr./Ms./Mrs. + 姓氏)例：Mr. Anderson，Ms. Lee，4. 先生/女士 (Sir/Madam)例：Sir，Madam，5. 尊敬的先生们/女士们 (Gentlemen/Ladies)例：Gentlemen，Ladies，6. 美好的一天 (Good day)例：Good day，7. 你好 (Hello)例：Hello，二、引言 (Introduction)1. 我写信是因为... (I am writing to...)例：I am writing to inquire about...I am writing to confirm the details of...2. 我写信是要告知您... (I am writing to inform you...)例：I am writing to inform you that the shipment has been delayed...I am writing to inform you of the change in schedule...3. 请问您是否能... (I would like to ask if you could...)例：I would like to ask if you could provide me with more information...I would like to ask if you could extend the deadline...4. 非常感谢您的... (Thank you for...)例：Thank you for your prompt response...Thank you for your attention to this matter...三、表达意图 (Stating the Purpose)1. 我想要... (I would like to...)例：I would like to schedule a meeting with you...I would like to request a quotation for the products...2. 我需要... (I need...)例：I need your assistance with the project...I need to reschedule the appointment...3. 我希望能得到... (I would appreciate it if...)例：I would appreciate it if you could send me the contract by tomorrow...I would appreciate it if you could provide me with the necessary documents...四、解释和询问 (Explanation and Inquiry)1. 由于... (Due to...)例：Due to unforeseen circumstances, we have to cancel the event...Due to a technical issue, the website is currently not accessible...2. 是否可能... (Is it possible...)例：Is it possible to receive a refund for the damaged goods?Is it possible to schedule a conference call to discuss the project?3. 请您确认... (Could you please confirm...)例：Could you please confirm the delivery date?Could you please confirm the total cost of the order?五、给予回应 (Response)1. 我们会尽快处理... (We will process...)例：We will process your request and get back to you as soon as possible...We will process the payment and send you a confirmation email...2. 抱歉给您带来不便 (Apologies for the inconvenience caused)例：Apologies for the inconvenience caused. We are working to resolve the issue...We sincerely apologize for the delay in response...3. 确认收到 (Confirming receipt)例：I confirm that I have received the documents...We acknowledge receipt of your email...六、结束语 (Closing)1. 谢谢您的理解和合作 (Thank you for your understanding and cooperation)例：Thank you for your understanding and cooperation in this matter...We appreciate your understanding and cooperation...2. 如果您有任何问题，请随时与我联系 (If you have any questions, please feel free to contact me)例：If you have any questions, please feel free to contact me at any time...Please do not hesitate to contact me if you have any further inquiries...3. 祝您一切顺利 (Best regards)例：Best regards,Sincerely,以上是商务英语邮件常用语中英对照，希望对您有所帮助。
商务英语信函常用句式Part 11. We'd like to express our desire to establish business relationship with you on the basis of quality, mutually benefit and exchange of needed goods .我们希望在保证质量、互惠互利以及交易彼此需要的货物的根底上和你们建立业务关系。
2 .In order to extend our export business to your country we wish to enter direct business relations with you.为了扩大我们在贵国的出口业务，我们希望和你们建立直接贸易关系。
3. Our hope is to establish mutually beneficial trading relations between us . 希望在我们之间能够建立互惠互利的贸易关系。
4. We looking forward to further extensions of pleasant business relations.我们期待进一步保持愉快的业务关系。
5. It’s our hope to continue with considerable business dealing with you.我们的希望是和你们保持可观的生意往来。
6. We looking forward to receiving your quotation very soon.我们期待尽快收到你们的报价单。
7.I hope you see from the reduction that we are really doing our utmost.我希望你能够看到我们事实上已经作出了最大程度的让价。
8.We hope to discuss business with you at your earliest convenience.我们希望在你方便的时候和你洽谈业务。
商务英语信函常用语大全敬上谨致问候Yours (very) truly, *用于商业。
谨致问候Sincerely yours, *稍带亲近的感觉，用于商业信函或给朋友的信中。
谨致问候Cordially, *稍带亲近的感觉，用于商务信函或给朋友的信中。
谨致问候My best regards, *带有个人的语感，用在给朋友写信时。
谨致问候With best regards, *带有个人的语感，用在给朋友写信时。
谨致问候The very best to you, *带有个人的语感，用在给朋友写信时。
谨致问候Best wishes, *带有个人的语感，用在给朋友写信时。
请求回函如能尽早回复，我们将不胜感激。
We would appreciate an early reply. *比较直率的表达方式，要注意是发给谁的。
我们期待着您满意的回答。
We look forward to your favorable reply. *也可用于客人。
favorable 表示“好意的，喜欢的”。
我们盼望着不久能听到您的回音。
We look forward to hearing from you soon.如果就此事您能尽早回信的话，我们将衷心感谢。
Your prompt attention to this matter will be appreciated. *prompt “迅速的，敏捷的”。
Your prompt attention in this matter will be appreciated. 回信请寄到上述地址。
Please write us at the above address.请多关照我们希望您能…… We ho pe that you will...在此方面如果能够得到您的合作我将非常感谢。
Your kind cooperation in this respect is greatly appreciated. Your kind cooperation on this issue is greatlyappreciated. 我们希望能够继续得到你们的合作和支持。
商务邮件常用语商务邮件是日常工作中广泛使用的一种沟通方式，它以文字为媒介，用于商务活动的信息交流和沟通。
有效的商务邮件语言可以提高邮件的传达效果，加强与合作伙伴之间的交流和合作。
本文将介绍一些常用的商务邮件语言，以帮助您在商务邮件中表达自己的意思，并提升邮件的专业度与效果。
一、问候语1. Dear + 对方姓名：适用于正式信函，表示对写信对象的尊敬和敬意。
2. Hello + 对方姓名：适用于日常工作中的邮件，表达亲切和友好的问候。
3. Hi + 对方姓名：适用于熟悉的合作伙伴或团队成员之间的邮件，更加亲近和轻松。
二、引言和致意1. I am writing to + 动词原形：用于引入邮件主题或目的。
2. I am contacting you regarding + 事务：用于说明邮件的目的或主题。
3. I would like to express my appreciation/concern/interest about + 事务：用于表达感谢、关注或兴趣等。
三、请求和建议1. Could you please + 动词原形：用于委婉地请求对方做某事。
2. I would appreciate it if you could + 动词原形：用于请求对方做某事，并表示感激。
3. I suggest that we + 动词原形：用于提出建议或观点，与对方共同商讨或决策。
四、回应和确认1. Thank you for your prompt reply: 用于感谢对方的及时回复。
2. I have received your email and will get back to you as soon as possible: 用于回应对方的邮件，并表示会尽快回复。
3. I understand your concern and will take it into consideration: 用于表示理解对方的关切，并表示会考虑。
英文商务信函常用句式(总5页)--本页仅作为文档封面，使用时请直接删除即可----内页可以根据需求调整合适字体及大小--As the season is rapidly approaching,```由于季节很快来临，·······We shall be very much obliged ```原义是“我们将非常感激”。
在商业信函中，意思相同的套语有好几个，目前多倾向于用We shall appreciate it very much```. There is a brisk demand for these goods.对这些的需求很旺盛询盘与请求有用句型1. Could you please```This company specializes in student exchanges between Europe and China. Could you please send us a copy of your summer calendar of forthcoming cultural and educational events 本公司专门举办中欧学生的交流活动，敬请寄送暑假文化教育活动日程表一份。
You have previously supplied us with cotton piece goods. Could you please now quote for the supply of the items listed on the enclosed form 贵公司曾向我们提供过棉匹布，现在请提供所附表格上列举的货物的报价。
2. Will you please```Will you please quote inclusive of transportation and insurance, and inform us the delivery time. 烦请贵公司提供包括运输和保险在内的报价，并告知装运时间。
商务英语信函常用短语和句式（一）常用短语称谓Dear ……/ 敬语Yours……Dear Sir or Madam----------Yours faithfullyDear Mr./Mrs./Miss/Ms Smith---------Yours sincerelyDear John-----------Best wishes (私人关系比较亲密)信的开头：We are writing to enquire about …写信是询问关于……We are writing in connection with … 写信是关于……We are interested in … and we would like to know … 我们对……感兴趣……我们想知道asking if …感谢（某日）询问是否……的来信Thank you for your letter of (date), enquiring about …感谢（某日）询问有关……的来信We have received your letter of (date), enclosing …感谢（某日）的来信以及随信寄来的……concerning …我们已收到（某日）关于……的来信如果写信的开头或者是信中要提到某件事情：with reference to… 关于……further to … 继……之后with regard to … 关于……I am writing in connection with … 我写信是为了……A point in your letter gives us great concern that …我们很关心您信中提到的……Regarding … 关于……告知好消息I am pleased to tell you that … 我很高兴的告诉你/通知你……I am delighted to inform you ……I am happy to advise you …We are pleased to inform you thatWe have pleasure in informing you thatWe have the pleasure to apprise you ofWe have the honour to inform you that (of)坏消息I regret to tell you that … 很遗憾/很抱歉告诉你/通知你……I am sorry to inform you …I am sorry to advise you that …We regret that … 我们很遗憾……说明能做与不能做的事情We are unable to … 我们不能……We are abl e to … 我们能……We have been forced to … 我们不得不……说明原因This was owing to … 这是因为……(多半为坏消息)Due to … 这是由于……As a result of … 这是……的结果Because of … 这是因为……请求采取行动，如果紧急的话，可以加上后面的词组Please could you … as soon as possible 请你尽快……We would be grateful if you could …without delay 如果你能尽快……，我们将不胜感激We would appreciate it if you could … immediately… 如你能尽快…… 我们将不胜感激道歉We must apologize for … 我们必须为……表示我们的歉意We apologize for … 我们必须为……道歉We are extremely sorry for … 我们为……感到抱歉询问信息We wou ld like to know about/if … 我们想了解有关……Please could you give us further detail about … 请给我们更多有关……的信息We would be grateful if you could let us know about/if … 如果能告诉我们有关……，我们将不胜感激We would appreciate it if you could inform us about/if … 如果能告诉我们有关……，我们将不胜感激轻度抱怨Unfortunately, 然后直接说不幸的事情发生了，比如，Unfortunately, we have not yet received your payment, we would be grateful if you could makethe payment soon.提起注意（用在强烈抱怨中）I should like to draw your attention to (the fact that) … 我想提请你们注意……I should like to point out that … 我想指出……I should like to remind you that … 我想提醒你们……I hope that it is not necessary to remind you that …我希望没有必要提醒你们……警告Unless… 除非……，否则我们将不得不……If … (not) …, we will be forced to … 如果……不……，我们将不得不…….（二）常用句型普通结尾：I look forward to receive your reply/order/products/etc. 期待收到你的答复，定单，产品等Looking forward to hearing from you. 期待你的来信提供消息类邮件的结尾I hope that this information will help you. 期待这些消息会对你有所帮助。
商务英语邮件中的常见用语商务英语邮件是工作场景中常见的沟通方式，具有简洁明了、准确有效的特点。
为了提高邮件的专业性和规范性，以下是一些常见的商务英语邮件用语，供大家参考使用。
一、引言和开篇用语1. Dear [收件人姓名]，“尊敬的……”是商务邮件中常用的开头称呼语，并在后面紧跟收件人的姓名。
2. Hope this email finds you well.“希望这封邮件能找到您，并且您一切顺利。
”这是一种常见的开场语，表达对收件人的问候与祝愿。
3. I am writing to inquire about…“我写信是为了询问……”这是一种常用的表达方式，用于提出问题或寻求帮助。
二、表达目的和请求1. I am writing to inform you that…“我写信是为了通知您……”这是一种常见的开场方式，用于传达重要信息或告知对方一些事项。
2. I would like to request your assistance with…“我希望能请您帮忙……”这是用于请求对方帮助或支持的常见表达方式。
3. Could you please provide me with…“能否请您提供给我……”用于请求对方提供某种信息、文件或解答疑问等。
三、回复和确认1. Thank you for your prompt reply.“感谢您的及时回复。
”这是商务邮件中常见的客套话，用于表达对对方回复的感谢之意。
2. I can confirm that…“我可以确认……”用于确认某种事实或答复对方的请求。
3. I understand that…“我理解……”用于表达对方问题或意见的理解，并做出回应。
四、提供信息和解释1. Please find attached…“请查收附件……”常用于提供邮件附件的指示，以便对方查看。
2. In regards to…“关于……”用于引导进一步的解释或提供更多相关信息。
商务英语信件常用句型1. 称呼和结束句：Dear Sir Yours faithfullyDear Madam Yours faithfullyDear Sirs Yours faithfullyDear Madam Yours faithfullyDear Madam Yours faithfullyDear Ms Brown Yours sincerelyDear Mr Mith Yours sincerely2. 介绍这封信的背景：With reference to:With reference to your advertisement in the Times of 12th December,…With reference to your phone call today,…3. 解释写信原因：I am writing to…I am writing to confirm the arrangement.I am writing to enquire about the price and discount of your products.I am writing to inform you that we have sent your goods on July 21.I am writing to apologise for the delay of the goods.4. 提出要求：I would be grateful if you could send me a catalogue.I would appreciate it if you could deliver them as soon as possible.Could you possibly give a presentation at the annual sales conference?5. 表示感谢Thank you for…Thank you for your telephone call today.Thank you for sending the catalogue to me.6. 随信寄去的材料Please find enclosed a cheque.I am enclose a price list.We enclose a brochure.7. 表示抱歉I am sorry that our cashier charged you too much.I apologize for not attending the meeting.I am sorry for not replying to your letter.8. 确认某事I am pleased to confirm the booking of the conference room on Monday ,March 3—5 .I can assure you that we can deliver the goods by the required date.9. 讲述不好的消息Unfortunately, the handles of the teapots were missing.I am afraid that only two of the ten microphones can work.10. 结束一封信Thank you for your help.Please contact us again if we can help in any way. / you have any questions.I look forward to hearing from you soon. /meeting you ./ seeing you next Friday. 货运英语货物goods | | freight | | cargo运输transportation | | transit | | conveyance运送to transport | | to carry | | to convey运输业transportation business | | forwarding business | | carrying trade运输代理人a forwarding agent承运人a freight agent | | a carrier船务代理人a shipping agent陆上运输transportation by land海上运输transportation by sea货物运输goods traffic | | freight traffic | | carriage of freights | | carriage of goods 货轮cargo boat | | freighter | | cargo steamer | | cargo carrier火车goods-train | | freight-train卡车goods-van | | goods wagon | | freight car | | truck货运办公室goods-office | | freight-department运费率freight | | freight rates | | goods rate运费carriage charges | | shipping expenses | | express charges车费cartage | | portage运费预付carriage prepaid | | carriage paid运费到付carriage forward | | freight collect运费免除||免费carriage free协定运费conference freight | | freight rate运费清单freight account托运单way-bill | | invoice运送契约contract for carriage装运shipment | | loading装上货轮to ship | | to load | | to take on a ship装运费shipping charges | | shipping commission装运单||载货单shipping invoice装运单据shipping documents大副收据mate's receipt装船单shipping order提货单delivery order装船通知shipping advice包裹收据parcel receipt准装货单shipping permit租船契约charter party租船人charterer程租船||航次租赁voyage charter期租船time charter允许装卸时间lay days | | laying days工作日working days连续天数running days | | consecutive days滞期费demurrage滞期日数demurrage days速遣费despatch money空舱费dead freight退关short shipment | | goods short shipped | | goods shut out | | shut-outs 赔偿保证书(信托收据) letter of indemnity | | trust receipt装载loading卸货unloading | | discharging | | landing装运重量shipping weight | | in-take-weight卸货重量landing weight压舱ballasting压舱货in ballast舱单manifest船泊登记证书ship's certificate of registry航海日记ship's log船员名册muster-roll(船员，乘客)健康证明bill of health光票clean bill不清洁提单foul bill有疑问提单suspected bill出口信贷export credit出口津贴export subsidy商品倾销dumping外汇倾销exchange dumping优惠关税special preferences保税仓库bonded warehouse贸易顺差favorable balance of trade贸易逆差unfavorable balance of trade进口配额制import quotas自由贸易区free trade zone对外贸易值value of foreign trade国际贸易值value of international trade普遍优惠制generalized system of preferences-GSP 最惠国待遇most-favored nation treatment-MFNT 实用生活英语1. I'm not myself 我烦透了2、Don't bother me！别烦我！3、Give me five more minutes please。
国际商务信函常用句式国际商务信函是一种在国际贸易中常用的书面沟通方式，用于建立和维护商业关系、处理商务事务以及促进商业合作。
下面是一些国际商务信函常用的句式，以供参考：1. We have received your letter of XXX, and we appreciate your interest in our products.我们已收到您XXX的来信，并对您对我们产品的关注表示感谢。
2. We are pleased to inform you that we have completed the project as per the contract.我们很高兴地通知您，我们已经按照合同完成了该项目的相关工作。
3. We regret to inform you that we have encountered some delays in the delivery of the goods.我们很遗憾地通知您，我们在货物交付方面遇到了一些延误。
4. We would like to propose that we extend the delivery date by two weeks to allow for further production.我们建议将交付日期延长两个星期，以便进一步生产。
5. We have enclosed the invoice for your reference and payment.我们已随函附上发票供您参考和付款。
6. We look forward to the opportunity to discuss any issues or concerns you may have.我们期待有机会与您讨论任何问题或疑虑。
7. We hope that you will find our products suitable for your needs and we are willing to negotiate a business agreement with you.我们希望您能找到适合您需求的产品，并且我们愿意与您商讨商业协议。
商务英语邮件句型
1．I am writing to confirm /enquire/inform you…
我写信时要确认/询问/通知你…
2．I am writing to follow up on our earlier decision on the marketing campaign in Q2.
我写信来追踪我们之前对于第二季度营销活动的决定。
3．With reference to our telephone conversation today…
关于我们今天在电话中的谈话。
4．Could you please confirm your availability for a meeting on…
请问您是否方便参加在……时间的会议？
5．Would you be so kind as to send me…
能否请您寄给我……？
6．I would like to express my interest in your product/service.
我对贵公司的产品/服务很感兴趣。
7．We would be grateful if you could…
如果您能……，我们将不胜感激。
8．It would be appreciated if you could…
如果您能……，我们将不胜感激。
9．We look forward to the opportunity of…我们期待有机会……。
● 敬上谨致问候Yours (very) truly, *用于商业。
谨致问候Sincerely yours, *稍带亲近的感觉，用于商务信函或给朋友的信中。
谨致问候Cordially, *稍带亲近的感觉，用于商务信函或给朋友的信中。
谨致问候My best regards, *带有个人的语感，用在给朋友写信时。
谨致问候With best regards, *带有个人的语感，用在给朋友写信时。
谨致问候The very best to you, *带有个人的语感，用在给朋友写信时。
谨致问候Best wishes, *带有个人的语感，用在给朋友写信时。
●请求回函如能尽早回复，我们将不胜感激。
We would appreciate an early reply. *比较直率的表达方式，要注意是发给谁的。
我们期待着您满意的回答。
We look forward to your favorable reply. *也可用于客人。
favorable 表示“好意的，喜欢的”。
我们盼望着不久能听到您的回音。
We look forward to hearing from you soon.如果就此事您能尽早回信的话，我们将衷心感谢。
Your prompt attention to this matter will be appreciated. *prompt “迅速的，敏捷的”。
Your prompt attention in this matter will be appreciated.回信请寄到上述地址。
Please write us at the above address.●请多关照我们希望您能……We hope that you will...在此方面如果能够得到您的合作我将非常感谢。
Your kind cooperation in this respect is greatly appreciated.Your kind cooperation on this issue is greatly appreciated. 我们希望能够继续得到你们的合作和支持。
We hope we can count on your continued cooperation and support. *只限用在对方比较熟悉的情况下。
count on “指望”。
我们期待着您的……We look forward to your...我们确信我们的请求将……We trust our request will... *trust 包含了hope(希望)和believe(相信)两个词的意义。
●表明热情、诚意；要求合作我们期待着当……的那一刻。
We are looking forward to the time when...请您不必客气，尽管与我们联系。
Please do not hes itate to contact us. *hesitate “犹豫，踌躇”。
Please do not hesitate to call us.我们渴望在……方面给您以援助。
We are always anxious to assist you in... *be anxious to “渴望，想……”。
We are always willing to assist you in...如果您有什么问题的话，请不必客气，尽管与我们联系。
Should you have any questions, please do not hesitate to contact us. *在商业书信中常用，最好能记住。
If you have any questions, please feel free to contact us. *比上一句更为口语化。
●表示谢意谢谢您提醒我们注意此事。
Thank you for calling this matter to our attention. *call somebody's attention “促使……注意”，该句多用于受到抱怨时。
非常感谢您给予我们的合作。
Thank you very much for your cooperation.谢谢您提供给我们这样服务的机会。
Thank you for the opportunity to be of service.我们感谢能有这样的机会去……We appreciate this opportunity to...Thank you for this opportunity to...很高兴和你们保持贸易关系。
It is always a pleasure doing business with you.It is always a pleasure serving you.It is always a pleasure to serve you.●表示歉意请接受我们诚挚的歉意。
Please accept our sincere apologies. *最后再一次重申，表达自己的歉意。
accept “(就……给予)承认，接受”。
我以我个人的身份为……向您赔礼道歉。
I want to extend my personal apologies for...●应酬话我们预祝您在新的一年里将更加辉煌和成功。
We wish you a bright and successful New Year.我们确信今后……将继续不断地增加。
We trust that an increase in ... will continue in the future.We trust that an increase in sales will continue in the future. (我们确信今后销售量将继续不断地增加。
)● (商业信函用语)正文部分中间段落叙述信函的主题。
必要时可以分成数段展开议论。
●叙述事情我们被告知……We are told that...我们从青木先生那儿了解到……We understand from Mr. Aoki that...我们察觉到……We observed that...We found out that...We discovered that...我们希望提醒贵方注意……We would like to call your attention to... *用于必须说出很严重的事情时。
我们想利用这次的机会就……事提醒您。
May we take this occasion to remind you that... *有礼貌但语气严厉。
用于欠款到期不还等情况时。
May we take this opportunity to remind you that...●转达希望我们希望您能……We hope that you will...我们希望收到……We hope to receive...我对……很感兴趣。
We are interested in... *适用于索取资料时。
我们渴望知道……We would be interested to learn...如果您能告诉我们……，我们将不胜感激。
We would appreciate it if you will let us know...We would appreciate it if you would let us know... We shall appreciate it if you would let us know...我们能麻烦您将……寄给我们吗?May we ask you to send us...?●致谢非常感谢您为我们提供的一切。
We thank you for your offer.您……，我们不胜感激。
I appreciate very much that you...对贵方的大力合作我们万分感激。
We appreciate your cooperation and... *cooperation “合作”。
We thank you for your cooperation and...●感到遗憾得知……，我们感到很遗憾。
It is regretful to learn of...我们抱歉地通知您……We are sorry to inform you that...为……，我们深表遗憾。
We are very sorry that...我们遗憾地通知您……We regret to inform you that... *We are sorry...带有说话人犯有过失的语气。
而用We regret和regret则不清楚过错是在哪一方。
It is regretted that...●表示歉意就……，我们表示歉意。
We apologize for...We deeply apologize for... *更加强调。
We sincerely apologize for... *更加强调。
我们对……感到非常抱歉。
We are very sorry for... *比We apologize for...的语气要婉转的道歉方式。
●抱怨怨言对对方来讲绝对不是一件使人愉快的事情，所以在表达方式上有必要下一番工夫。
我们不得不遗憾地通知您……We are sorry to inform you that...我们不得不很遗憾地提醒您……We very much regret to have to remind you of...我们请求您对……给予注意。
We invite your attention to... *用于引起别人注意时。
attention “注意”。
We would like to call your attention to... *比较礼貌的说法。
我们想提醒您注意……May we remind you that...?May we take this occasion to remind you that...? *语气较委婉，“借此机会我想就一问题提醒您的注意”。
我们想指出……We wish to point out that... *wish to... 虽然缓和了“我认为……”的语气，但是说法仍然比较直接。
point out “指出”。
●祝贺我们非常高兴地获悉……We are delighted to learn that... *用于私人的或和对方很熟的情况下。
delight “非常高兴”。
衷心地祝贺你……Congratulations on your...We would like to offer our congratulations on your... ●吊唁刚刚惊悉××不幸逝世，我们深感悲痛。
