2019届高三英语二轮复习书面表达专项练习10应用文写作_道歉信与投诉信(含答案)

应用文写作-道歉信与投诉信1、假设你叫李华,你的一个朋友Joe刚从美国归来,邀请你参加本周日在他家举办的生日聚会,但你不能参加,请你根据以下要点给他写一封道歉信:1. 表达想参加的意愿;2. 忙于准备遵义四中的第一次月考(Zunyi No.4 High School’s Monthly Exam 1);3. 由于感冒,身体不适;4. 表示歉意并另约时间。

注意:可适当添加细节以使行文连贯;词数100左右,开头和结尾已给,不计入总字数。

Dear Joe,I’m extr emely sorry to tell you that_______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ ______________________________________________________________________________ Best wishes.Yours,Li Hua2、假如你是张莹,上周在外教Mr.John的口语课上使用手机被老师发现,手机被没收。

高三统测小作文（投诉邮件）假如你是李华，最近你在某英文网站订购电影票时遇到了一些问题。

为此，你决定向该公司的客服进行投诉，内容包括：1. 网页设计不合理；2. 退款不及时;3. 希望问题尽快得到解决。

分析过程：体裁：投诉信【邮件】主要时态：投诉内容：客观事实 do、does，事情经过did人称：3 1注意：需要掌握专业词汇：与购票、网站界面设计、退款等相关的专业词汇。

需要语气控制：在投诉时表达不满，同时又需要保持礼貌性，需要在词语选择和句式结构上找到平衡。

文章框架分析第一段：介绍自己+引出难题第二段：描述具体问题+对自己影响第三段：表达期待或者问题尽快解决+感谢处理-------------------------------------------------------------------------------------------------------第一段相关词汇或者短语客户服务部：Customer Service Team邮件开头问候语：I hope this email finds you well.电影票：movie tickets通过你们的网站via your website购买 purchase经历麻烦事 experience difficulties第一段组成1）问候语2）介绍自己+概述什么情况下遇到麻烦事翻译下面句子。

我是李华，最近当我试图通过你们网站买电影票的时候遇到了难题。

【while 引导的主从句】My name is Li Hua, and I recently experienced difficulties while trying to purchase movie tickets via your website.开头其他表示方式【背诵】问候语，我想让你注意一个重要的问题，一个我最近在你们的服务/产品中遇到的问题。

I hope this message finds you well. I am reaching out to bring an important issue to your attention, one that I recently experienced with your service/product.我写这封信是为了正式解决一个关于最近购买/使用[产品/服务]的体验的问题，不幸的是，它并没有达到预期的标准。

. (安慰信)假定你是李华，你的美国朋友Tony因考试发挥失常，成绩不理想而情绪低落。

请给他写封信表示安慰，要点如下：1)表示难过和理解；2)找出错误原因并及时改正；3)鼓励他重拾自信，实现梦想。

Dear Tony,I’m sorry to hear that you didn’t do well in your exam and that you are very worried about your study. I qui te understand how you feel now.There is no doubt that we should keep a good state of mind. As we know, failure is the mother of success. We should spare no efforts to analyze the cause of failure,which could help us find out the mistakes we made and try to make up for the lack of knowledge and skills in those areas. Only in this way can we make progress in our study.I hope that by the time this letter reaches you, you’ll be feeling much better. Let’s work hard together and turn our dream into reality. Yours,Li Hu a假设你是李华，因弟弟生病住院不能参加Sarah下周四晚上的聚会，就请此给Sarah写一封道歉信。

优秀满分范文Dear Sarah,I am terribly sorry to tell you that I am unable to attend your birthday party next Thursday evening. That is owing to（因为）the fact that （同位语从句）my younger brother suddenly fell ill and was taken to a hospital this morning. I have to go there immediately and take care of him. As told by the doctor in charge, it will take around five days for him to recover and I have asked my boss for a leave.I really regret that I cannot go to celebrate your birthday personally and would miss the perfect chance of enjoying myself with all our old friends. I have chosen a small gift for you and will send it to you tomorrow to show my best wishes. Besides, please give my regards to our friends when you meet them at the party.Cordially, （sincerely）Li Hua假设你是李华，你的美国朋友Tom上个月来到北京学习。

英语二作文投诉信通用模板英文回答：Dear [Recipient Name],。

I am writing to lodge a formal complaint regarding [complaint subject]. This issue has caused me significant inconvenience and distress, and I am requesting your immediate attention to resolve this matter.Specifically, I encountered the following problem:[Description of the problem]I have attempted to resolve this issue directly with [person or department], but my efforts have been unsuccessful. I have contacted them multiple times via [method of contact] but have not received a satisfactory response.I believe that [company or organization] is responsible for this issue because [reason for responsibility]. I have been a loyal customer for [number] years and have always been satisfied with your products and services. However, this recent experience has left me deeply disappointed.The impact of this issue on me has been significant. As a result of [problem description], I have:[List of negative consequences]I am requesting that you take the following actions to rectify this situation:[List of requested actions]I expect a prompt and detailed response from you within [number] business days. If I do not receive a satisfactory resolution within this timeframe, I will be forced to consider other options, including legal action.Thank you for your attention to this matter. I trustthat you will take this complaint seriously and work diligently to resolve it.Sincerely,。

第八节道歉信一.妙句收集开头：【表示歉意】1. I am writing to/would like to express my deepest apology for not being able to visit Bei Jing together with you.我写信/想表达不能和你一起去北京的歉意。

2. I feel terribly / truly / awfully sorry for missing the chance to take a sightseeing tour with you in Bei Jing.对于错过机会和你一起去北京旅游我感到非常遗憾。

3. Mm terribly sorry for my failing to keep my appointment with you that we visit Bei Jing together.不能遵守和你一起去北京的约定我感到非常抱歉。

4. Please accept my sincere/heartfelt/cordial apology for my failing to visit Bei Jing together with you.请接受我不能和你一起去北京的真诚的歉意。

5. I must beg your forgiveness for my failing to visit Bei Jing together with you. 不能和你一起去北京我恳请你的原谅。

6. I feel dreadful about not being able to visit Bei Jing together with you. 很不好意思不能和你一起去北京。

7. Much to my regret that I am unable to go sightseeing in Bei Jing with you. 很遗憾我不能和你一起去北京观光了。

2019届二轮复习书面表达专题中国传统文化系列10篇训练之十三[一]请你以学生李华的身份给你校食堂写一则投诉信，对其服务态度和菜品提出意见。

要点包括：1）写信目的；2）食堂工作人员态度冷淡；3）就餐排队时间长；4）提出建议。

参考范文：Dear Sir/Madam,I’m writing to complain about the service of our school canteen.First of all, its workers are not hospitable, some of them always keeping a stone face in front of us students. Secondly, the school canteen itself is not spacious enough to cater for so many students and I often have to queue for more than 15 minutes before getting my food.I wish you could teach your staff how to treat students friendly. And I also suggest that the school canteen should be enlarged.Looking forward to your reply!YoursLi Hua[二]假定你是李华,你校英语协会招聘志愿者,接待来访的国外中学生。

请你写信应聘,内容包括:1.口语能力;2.相关经验;3.应聘目的。

注意:1.词数120左右;2.可以适当增加细节,以使行文连贯。

参考范文：Dear Sir/Madam,I am Li Hua, a Senior 3 student. Hearing that some volunteers are wanted to welcome the foreign students, I am gladly writing to apply for this job.I do believe that I am very qualified for this voluntary work. The reasons are as follows. Firstly, I have a good knowledge of English and I can communicate with native English speakers fluently. Secondly, I have some experience in accompanying foreign friends.I do believe the volunteer work will enable me to practise English more fluently and broaden my horizons.Looking forward to your early reply!Yours,Li Hua[三]假设你是高二学生李华，你从学校网站上得知你校的英语读书俱乐部想招募一名负责人，你很感兴趣。

高考英语专题复习《求助信道歉信祝贺信》真题练习含答案1.（2022年天津市双菱中学高三期中）假设你是晨光中学的学生李津，你的泰国朋友Taralah于三周前给你发电子邮件，询问你寒假里的打算，但你因准备期中考试未能及时回复。

请根据以下要点给他回封邮件：1.道歉并解释未及时回信原因;2.你假期的打算(做兼职导游、旅行、做志愿者等)3.邀请对方来津过年。

4.注意：1. 词数不少于100;2. 可适当增加细节，以使行文连贯。

_______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ ___________________________________________________【答案】Dear Taralah,I’m terribly sorry I couldn’t reply to your email which you sent me a week ago immediately , because I was so occupied with the final exams.As for the coming winter holiday, l will first do a part-time job in a fast-food restaurant. Not only will I earn some money but I will also gain some social experience through it. During the Spring Festival, I will visit my relatives with my parents and travel with my friends in the nearby scenic spots. This way, I can relax myself and appreciate the scenery of my home city.How about your plan? I sincerely invite you to come to Tianjin for the New Year.Yours, LiJin【导语】本篇书面表达属于应用文，要求考生给泰国朋友Taralah写一封邮件，说明未及时回信的原因并介绍自己寒假里的打算以及邀请他来津过年。

高考英语道歉信写作练习班级考号姓名总分【写作模板】Dear ______ (称谓)I 'm terribly sorry to inform you that ______(写信事由).Thus, I am writing to apologize for not keeping my word.Something unexpected happened and ______(失约理由) .Shall we fix another time? I’ll be available any time after______(补救办法).Will ______(另约时间) suits your convenience? If it’s ok, let’s meet at ______(见面地点).If not, let me know what time suits you best.I hope the adjustment won’t put you into much trouble.Keenly anticipate your prompt reply.Your sincerely,Li Hua【写作实操】假定你是李华，你和外教MrSmith本来约好去看在你们所在城市举行的国际摄影展，但你因故不能赴约。

请给他写一封邮件，内容包括:1.表示歉意；2.解释原因；3.补救措施。

【注意】1.词数80左右；2.可以适当增加细节，以使行文连贯。

【仿写演练】假定你是李华，你的英国朋友David本周六即将结束在中国的旅行，乘飞机返回英国，你因有事无法按原定计划取机场为他送行，只好写信向他道歉，内容如下:1.表达歉意；2.说明不能送行的原因。

【注意】1.词数80左右；2.可适当增加细节，以使行文连贯。

【高考真题】一、假定你是李华，与留学生朋友Bob约好一起去书店，因故不能赴约。

请给他写封邮件，内容包括：1.表示歉意；2.说明原因；3.另约时间。

应用文写作（感谢信、道歉信与邀请信）【范文解析】(2019·全国卷Ⅲ)假定你是李华，你校将举办音乐节。

请写封邮件邀请你的英国朋友Allen 参加，内容包括：1. 时间；2. 活动安排；3. 欢迎他表演节目。

注意：1. 词数100左右；2. 可以适当增加细节，以使行文连贯。

________________________________________________________________________________________________________________________________________写作思维模板Step 1 三审定题：审体裁、人称、时态Step 2 列明要点Step 3 斟词酌句：列关键词、重点短语和重要句型Step 4 衔接过渡：Step 5 润色升级: 仔细推敲, 用词升级Step 6 完美成篇：认真工整, 誊写在卷Dear Allen,You must have heard of the good news that a Music Festival is going to be held in our school. Since you take much interest in music, I am writing to invite you to participate in the festival with me.As scheduled, it will be held on the playground from 5 pm to 8 pm next Sunday. At that time, seated on the grass and enjoying the tasty food and drinks provided by sponsors, we will be fully absorbed in the fascinating performances. Furthermore, we also expect to see you on the stage. And I’d be more than delighted if you couldcome and share this joyful moment with me.Hopefully you can take this invitation into consideration. Looking forward to your early reply.Yours sincerely,Li Hua 【答案】Step 5 润色升级词汇提升1. approaching/upcoming2. hold3. take interest in4. participate in5. schedule6. more than句子整合1. will be held2. Sitting/Seated on the ground【写作模板】•感谢信模板与套用句式Dear _________,How is everything going? I’m writing to extend/express/deliver my sincere gratitude for _________(感谢的原因).Everyone agrees that it was you who _________(给出细节). Owing to your help with _________, I’ve made great progress in my work. If it had not been for yo ur assistance in _________(对方给予的具体帮助), I fear that I would have been _________(没有对方帮助时的后果).Thank you again for what you’ve done. Please accept my gratitude.Yours sincerely,Li Hua•道歉信模板与套用句式Dear _________,How are you doing with your _________? I am terribly sorry to tell you that _________(道歉的原因).The reason is that _________(介绍事由)._________(进一步阐述理由). I hope that you can forgive me for my not keepinga promise. Can we make it another time when it’s convenient to both of us? How about _________(具体时间).Once again, sorry for any inconvenience caused. Hope you can accept my apologies and understand my situation.Yours sincerely,Li Hua•邀请信模板与套用句式Dear _________,A _________(具体活动名称) will be held at/in _________(地点) on _________(时间). I am writing to invite you to be a part of the members in this activity.The activity will start at _________(具体时间与详细地址). Present at the activity are _________(其他人员介绍). The details include _________. It will be followed by a _________(进一步的安排).We hope you will accept ou r invitation if it is convenient for you. /We’ll be more than delighted if you could take this invitation.Looking forward to your earliest reply.Yours,Li Hua【模拟演练】1毕业季也是感恩季，来自澳大利亚的Feinstein在她的网站上发起感谢信接力的活动。

写作模板①Dear________(对象),I am truly sorry that___________________________________(道歉的原因).The reason is that______________________________________(介绍原因).Once again,I am sorry for any inconvenience caused.Hope you can accept my appologies and understand my situation.Yours Sincerely,Li Ming写作模板②Dear________,I am excessively sorry to say/tell you that①______________(直接表达自己不能实现先前的愿望或约定).②Now,I am writing you this letter of apology to show my deep regret__________(表达歉意).③Please accept my sincere apology__________(诚恳希望对方能接受道歉).④I fear you are displeased at_________(表达出自己的心情，并请求对方原谅).⑤I hope you will understand me and excuse me for__________(过渡句).⑥Let me explain(开始介绍道歉的原因).⑦The reason for my delay/absence was that_________(阐述自己当时的处境和情况).⑧I had no way out because___________(总结自己道歉的原因).⑨Therefore it’s not in my power to ___________(希望下次再次实现愿望).⑩Naturally,I want to suggest____________.I shall be g lad if you will kindly write and tell me when and where you____________(约定下次约会的时间和地点)We may meet again and I hope to see you soon.zxx.kSincerely Yours,Li Hua 写好道歉信的关键在于措辞要朴实、委婉，语气要诚恳、真挚，解释要详细明了。