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新职业英语-第二版-职业综合英语1-教案unit7新职业英语-第二版-职业综合英语1-教案unit7新职业英语第二版职业综合英语1 Unit7教案1授课时间班周星期第节班周星期第节班周星期第节班周星期第节班周星期第节课次17 学时数 2授课形式（请打√）纯理论□纯实践□理实一体化□习题课□其他□授课题目Unit7 Customer ServiceReading A: I Really Want to Know教学目的Ss understand successfully measuring customer satisfaction Ss make and handle a complaint教学重点 1. The main idea and the structure of the reading A.2. Master the key words and language points.教学难点1.How to use the key words and expressions in reading A.2.Analysis on the text structure.使用的教具/多媒体Textbook; PPT; CD/仪器/仪表/设备等教学方法Pair-work; Discussing, lecturing 参考资料English for Careers (Book1)教学基本内容及设计Part I Warming-up 20 minutes Task 1 10 minutes Objective: Ss learn how to collect customer opinions through a survey. ? Explain briefly what a survey is. E.g. “A survey is a method of gathering information from a sample of individuals. The goal is to find out people’s stand or opinion on certain matters.”Task 2 10 minutes Objective: Ss can analyze data, find problems and give solutions.Divide the class into groups of 4-6 students and ask each group to collect and analyze the data.Ask some groups to present their conclusions and solutions to the class. Part II New words in Reading A 15 minutes Objective: Ss can get familiar with the new words and expressions, etc.. Steps:Ss listen to the new words and expressions, etc.Ss read the new words and expressions, etc.Part III Discussions before Reading A 10 minutes Objective: Ss can get familiar with the new words and expressions, etc.. Steps:Ss know something about Reading A.Ss discuss the followi ng two questions:1.Why did the writer and his wife go to their favorite restaurant fordinner?2.In order to successfully measure customer satisfaction, whatshould you pay attention to?Part IV Reading A Language points 35 minutes Paragraph 1 deserve: v. to have earned something by good or bad actions or behavior e.g. You’ve been working all the morning—I think you deserve a rest. gain: v. to increase in weight, speed, height or valuee.g. Last week I gained another five pounds.Paragraph 3admirable: a. having many good qualities that people respect and admire e.g. This essay is admirable in all respects.implement: v. to take action or put into practicee.g. We have decided to implement the president’s suggestion in full. establish: v. to start; to set upe.g. My grandfather established the family business in 1938.The relationships between the two companies were established two years ago.obtain: v. to get something especially by means of efforte.g. We wish to obtain first-hand information.particular: a. unusual, single and different from otherse.g. They have conducted a research in this particular field.Paragraph 4survey: n. a general examination or study (of conditions, opinions, etc.), especially carried out by asking people questionse.g. A recent survey shows that many teenagers spend threehours a dayplaying computer games.comment: n. opinion given briefly in speech or writing about something or someonee.g. Do you have any comments to make upon my story?Paragraph 5deposit: v. to put something down in a particular place; to put money or something valuable in a bank or other places where it will be safee.g. She deposited her case in the corner.You are advised to deposit your valuables in the hotel safe. Paragraph 6in place: in existence and ready to be usede.g. The new regulations are now in place.hand out: to give something to each member of a groupe.g. Could you start handing these books out, please?Paragraph 7distribution: n. the act of sharing things among a large group of people ina planned waye.g. The distribution of the food supplies in the earthquake area began two days ago.Part V After Reading ExercisesTask 1 5 minutes Objective:Ss can find some specific information in the passage.Task 2 5 minutes Objective:Ss can decide whether the statements are true or false.课后作业/思考题Prepare Reading B and Grammar of Unit 7 教学后记说明：1.课程教案应按授课次数编写；重复班授课不再另行编写教案。
Warm-2-Notes Sample L-4-Script Task 4 Script Listening & Speaking 声音 L-Task 5-1 Task 5 Listen to the passage twice and fill in the blanks with what you hear. Listening & Speaking According to the Center for Exhibit Industry Research, the majority of trade fair attendees are decision makers or influencers who plan to make a purchase. Following are the guidelines to help make sure one is ready to _______________. Avoid soft sells and be engaging: Trade fairs require a hard-sell approach. When attendees show interest in your booth, approach them immediately. Present your professionalism and willingness to help and avoid greetings like “Can I help you”. Instead, ______________________―“What information can I tell you ab out our new heating system?” Watch your manners: Don’t sit down. Don’t eat, drink, or smoke at the booth. Never leave your booth unattended. Don’t spend time chatting with colleagues instead of ________________________. sell effectively ask a direct question focusing on customers 声音 L-Task 5-2 Qualify prospects quickly: The first thing you should do once you meet someone new is to find out who they are and where they’re located. You can find this information out by requesting ________________. Ask lots of questions: Engage a prospect by asking open-ended questions―ones that require more than a yes or no answer. This will help you determine theirneeds and interests. Keep good records: Write down all therelevant informati on about a prospect on a “lead card” which containshis or her needs, interests, _________________. Use this card for yourpost-show follow-up when you return to the office. Listening & Speaking a business card budget and timing 声音 Writing Writing Task 1 Task 2Task 3 W-Task-1 Writing Task 1 Look at the following advertisements anddiscuss the questions below with your partner. Q1 Q2 W-1-Q1Writing What does each advertisement sell? Sample 1 is a public service advertisement (公益广告), warning the consequence of drunk driving.Sample 2 is a hair gel advertisement, showing the effect after using theproduct. Sample 3 is also a public service advertisement, warning parentsto take care of their children in the swimming pool. Sample 4 is a mobilephone advertisement showing the special musical feature of the product.W-1-Q2 Writing What is the slogan used in each advertisement? Sample 1:Reserved for Drunk Drivers Sample 2: Tames the Wildest Hair Sample 3: WatchAround Water Sample 4: Express Your Musical Side W-Task-2-1 Writing Task2 Translate the following advertisements slogans into Chinese.Time always follows me. 2. Good to the last drop. 3. A diamond lastsforever. 4. Start ahead. 时间永随我。
《IT职业英语教程》二级软件各章文档重点句子翻译总结此可行性研究报告意在为行星跟踪软件寻找可行的设计方案。
可行性研究报告是由通用电脑公司的101团队于2005年6月15日至2005年6月21日内编制。
This document is a report on the feasibility study conducted on the proposedsolutions for the Planet Tracking Software. The feasibility study was conducted between June15th, 2005 and June 21st, 2005 by Group 101, GCC Corporation.实施可行性研究考查的是软件如何变换风险承担者和用户的角色，以及新的工作流程和组织结构能否被用户和风险承担者所接受。
An operational feasibility study examines how the software will change theroles of the stakeholders and the users and whether the new workflow andorganizational structure will be accepted by the users and stakeholders技术可行性研究考查的是在现有团队和环境的技术条件下，将用于行星跟踪软件中的提议的设计方案是否可行。
A technical feasibility study checks to see if the proposed solution is feasiblegiven the skills of our group and the environment the software is expected to bedeployed in the Planet Tracking Software.时间可行性研究考查提议的设计方案能否在某种意义上确保满足宇宙工程公司要求的和其他客户要求的最终期限。
Unit 1Part 1: Listening1.Choose the Proper Words or ExpressionsListen to the following passage. Pick out the underlined words or expressions which are the closest to what you have heard.Alex:I installed Windows 7 on a separate partition so I could conduct side-by-side analysis with Vista. The installation took merely 20 minutes. Immediately, I noticed a significantly improved startup time over Vista. Windows 7 fires up to the logon screen in 30 seconds. Web pages load quicker. Programs run appreciably faster. The memory footprint is also reduced measurably. Vista always felt a bit heavy. I've experienced zero driver compatibility issues. It installed the requisite drivers for my HP Printer, network card, video card, etc. I encourage an upgrade to Windows 7. I highly recommend that you do a clean install however.Mark: Windows 7 won't let me access My Documents from the desktop - when I try to put a shortcut there, the shortcut opens "Libraries" with "Documents" a subfolder, and "My Documents" a subfolder to that. What’s more, the Office 2007 ribbon has now been added to Paint and WordPad. For users who dislike the ribbon concept from Office 2007, this seems bothersome.2.Answer the QuestionsListen to the following passage. Try your best to understand the lines and answer the following questions.I am a full-time Windows XP user who didn’t upgrade to Vista on my two main PCs, but I can't see a good reason for sticking with XP now that it looks doomed.The first thing you'll notice about Windows 7 is that it looks like Vista. It also works like Vista. However, it works much better than Vista, for most of Vista's annoyances have either been removed, or can be changed so the system works the way you like. It takes personalization to extremes.Microsoft has analyzed the data from millions of user computing sessions to find out exactly what people do with their computers, and then attacked the "pain points" to make Windows 7 quicker and smoother.Any PC that currently runs Vista will be better at running Windows 7 – a first for Microsoft – and it should also run on most PCs that are running Windows XP. The catch is that upgrading a PC running Windows XP requires a clean installation of Windows 7: you can't do an in-place upgrade. This has been a source of complaints, because it means reinstalling all your applications as well.Windows 7 is a long way from being perfect, and it's not an essential upgrade if you're happy with XP, but there is no real reason to avoid it. Windows 7 is simply the best version of Windows you can get.Questions:1)According to the passage, what is the first thing you will notice aboutWindow 7?2)Why does Windows 7 work much better than Vista?3)What has Microsoft done to make Windows 7 quicker and smoother?4)Is there any problem when upgrading a PC from Window XP to Windows 7?If there is, what is it?3.DictationListen to the following two short passages and fill in the blanks with the words you have heard.3.1 Specify Computer Name and Workgroup in Windows 7A computer name is used to identify your computer in Windows network. It’s especially useful for file sharing. Each computer must belong to a workgroup also. A workgroup is a group of computers on your network that share common resources.Follow the instructions here to set your computer name and workgroup.1)Go to Start and right click on My Computer. Click Properties.2)The System window will appear. Under Computer name, domain, andworkgroup settings, click Change settings.3)The System Properties window will appear. Click the Computer Nametab, and click Change. You can type the computer description as an option also.4)In the Computer Name/Domain Changes window, type yourComputer name and also Workgroup. Click OK. Please make sure the computer name is unique in your network, and there are no more than 15 characters in it.5)The System will prompt you to restart your computer. Click OK and restartyour computer for the changes to take effect.3.2 Create a Standard User Account in Windows 7There are three types of Windows 7 user accounts. Each type gives users a different level of control over the computer:↘Standard accounts are for everyday computing.↘Administrator accounts provide the most control over a computer, and should only be used when necessary.↘Guest accounts are intended primarily for people who need temporary use of a computer.When you are logged on to Windows with a standard account, you can do almost anything that you can do with an administrator account, but if you want to do something that affects other users of the computer, such as installing software or changing security settings, Windows might ask you to provide a password for an administrator account.Follow the instructions here to create a standard user account.1)Log on to your computer as an administrator. Click Start, and then clickControl Panel.2)Click Add or remove user accounts.3)Click Create a new account.4)Under Name the account and choose an account type, selectStandard user, and then click Create Account.In these steps, you created a standard user account. The standard user account can help protect your computer by preventing users from making changes that affect everyone who uses the computer, such as deleting files that are required for the computer to work.4.Operate and RetellListen to the following instructions on How to Show Hidden Files in Windows 7 and do the operations on your own computer according to what you’ve heard. Try to retell the whole process after the operation.How to Show Hidden Files in Windows 7Hidden files in Windows are usually system files that stay hidden in order to prevent tampering. As integral parts of the system, hidden system files may crash the computer if messed around with. However, there is an option to enable visibility of hidden files and access the files and folders that are hidden. The following are the steps on how to show hidden files in Windows 7.To show hidden files in Windows 7, navigate from Start > Control Panel > Appearance and Personalization > Show hidden files and folders. This will transport you to the Folder Options.The next step is to edit the advanced settings that will show hidden files. Under the View tab, look for the Hidden files and folders section and click on Show hidden files, folders, and drives. Also, uncheck both the boxes of Hide extensions for known file types and Hide protected operating system files (Recommended). Then apply the settings by clicking on the OK button.Hidden files should now be visible. Navigate around Windows 7 to find out if hidden files are now shown. Remember to be very careful when tinkering with hidden files and folders, especially the system files. Messing around with hidden system files may set off disastrous results to your computer.Unit 2Part 1: Listening1.Choose the Proper Words or ExpressionsWilson: This Software is one stop shopping. It does the whole job of cleaning your registry, optimizing your computer and speeding it up too. I have been searching for one product that does it all and it is definitely this one.Mark: I am a computer repair technician and I am always looking for a tune-up program that works and that also does not conflict with security. TuneUp Utilities is 100% compatible to my needs and the needs of my clients, and in fact I recommend TuneUp Utilities to all my clients.Nikos: This is the best tune up program ever made if you want your computer to run at its peak without having to pay the other guy. This is a must have and this program doesn’t deserve 5 stars, it deserves 6!2.Answer the QuestionsFreeware is software that is available free of charge.Freeware is distributed without charge, also usually through the Internet or computer user groups.Why would any software creator let the products go for free? Sometimes developers want to see how users respond, so they can make improvements in a later version.Freeware developers often retain all rights to their programs, but there is no problem with you making several copies for your own use.Shareware is copyrighted software that is distributed free of charge but requires users to make a contribution in order to receive technical help, documentation, or upgrades.Is there any problem with making copies of shareware for your friends? Actually, the developer is hoping you will do just that. That's the way the program gets distributed to a lot of people—some of whom, the software creator hopes, will make a "contribution" or pay a "registration fee" for advice or upgrades. But you cannot use it as the basis for developing your own program in order to compete with the developerProprietary software is software whose rights are owned by an individual or business, the owner expects you to buy a copy in order to use it. The softwarecannot legally be used or copied without permission. Software manufacturers usually sell you a license to become an authorized user of it.That is, you have bought only the company's permission to use the software and not the software itself.Questions:1)Why would some software creators let the product go for free?2)What should shareware users do in order to receive technical help,documentation, or upgrades?3)Why is the shareware developer hoping users will make copies for theirfriends?4)What is a user supposed to do in order to use proprietary software? 3.Dictation3.1 Install IIS 7.5 (Internet Information Services) onWindows 7You can install IIS, add optional components, or remove optional components for IIS by using the Turn Windows Features on or off dialog box in Control Panel. During installation, IIS installs optional components. You can choose not to install the optional components. If you are unfamiliar with the optional components and how they affect IIS, install IIS with the default settings.Follow the instructions here to install Internet Information Services.1)Click Start and go to Control Panel and click Programs(underCategory view).2)Click Turn Windows Features on or off. You may receive the WindowsSecurity warning. Click Allow to continue. The Windows Features dialog box is displayed.3)Expand Internet Information Services. Additional categories of IISfeatures are displayed. Select Internet Information Services to choose the default features for installation.4)Expand the additional categories displayed, and select any additionalfeatures you want to install, such as Web Management Tools.5)If you are installing IIS 7.5 for evaluation purposes, you may want toselect additional features to install. Select the check boxes for all IIS features you want to install, and then click OK to start installation. When the installation completes, the Windows Features dialog box closes, and the Control Panel is displayed.6)IIS 7.5 is now installed with a default configuration on Windows 7. Toconfirm that the installation succeeded, type the following URL into your browser, http://localhost.7)Next, you can use Internet Information Services Manager to manageand configure IIS. To open IIS Manager, click Start, type inetmgr in the Search Programs and Files box on the Start menu, and then press ENTER.(Note: Some features are NOT available for Windows 7 Home Basic and Starter Editions)3.2 Install Microsoft Office 2010Microsoft Office is Microsoft's primary desktop applications for Windows and Mac. Depending on the package, it includes some combination of Word, Excel, PowerPoint, Access and Outlook along with various Internet and other utilities. Microsoft Office is the leading application suite on the market.Follow the instructions here to install Microsoft Office 2010.1)Run Setup.exe in the root folder of the Office source location.2)Type the product key (CD key) information in the appropriate boxes. (TheNext button is not available until you type a valid product key.)3)After that, you have to accept the End User License Agreement to goon.4)You need to choose the type of the installation5)If you click Customize, the feature tree appears.6)Simply click the arrow beside the element you wish to configure and makethe choice that best suits your needs.7)Click the File Location tab and specify the location you want to installOffice.8)Click the User Information tab and enter your name, initials andorganization, which will be used by Office to identify the person whomakes changes in a shared Office document.9)Click Install Now to start the installation.10)O nce the process finishes, you'll be presented with one final screen. Onthis screen, you may choose to click the Continue Online button to try storing and sharing your documents online.11)I f you choose not to, click Finish to complete the installation.4.Operate and RetellListen to the following instructions on How to Customize the Start-up Programs in Windows 7and do the operations on your own computer according to what you’ve heard.Try to retell the whole process after the operation.How to customize the start-up programs in Windows 7Here is how to use MSCONFIG in Windows 7 to disable some of the unnecessary programs that automatically load on start-up. Disabling these programs will help your computer boot faster and crash less.Click on the start button and Type MSCONFIG in the search box and then either press Enter on your keyboard or double-click on the MSCONFIG program that appears in the search results.Windows 7 will launch Microsoft's System Configuration Utility. Click on the Startup tab, which takes you to a page with a list of "startup items." Startup items are programs that are automatically loaded every time you turn on your computer.Disable only those programs that you recognize and don't need to have running all the time. When in doubt, leave it on.After you click on the OK button, a message will pop up telling you that you must restart your computer before these changes take effect. Click on "Restart" and your computer will automatically reboot.Unit 3Part 1: Listening1.Choose the Proper Words or ExpressionsLet's face the facts here, people. The world has become a pretty scary place. In the salad days of your youth, all you had to worry about was health, the well-being of your family and locking your doors at night. Not anymore. Today, you need to worry about security in a whole different arena—your PC. Spy-ware, adware, viruses and Trojans are lurking online, waiting to infest your computer. All could easily cripple your PC if you're not careful. Worse yet, hackers could steal important personal information. If that's not enough to send you hiding under the covers, you also have to find a way to keep your kids safe online. Scary? You bet. Unmanageable? Not at all. Pull the covers off your head and listen to us. Our super security guide will help you wise up and stay safe.2.Answer the QuestionsA computer virus is a computer program that can copy itself and infect a computer. The original may modify the copies or the copies may modify themselves. A virus can only spread from one computer to another when its host is taken to the uninfected computer, for instance, by a user sending it over a network or carrying it on a removable medium such as a CD, USB drive or by the Internet.Viruses are sometimes confused with computer worms and Trojan horses. A worm, however, can spread itself to other computers without needing to be transferred as part of a host. A Trojan horse is a file that appears harmless until executed. In contrast to viruses, Trojan horses do not insert their code into other computer files.Many personal computers are now connected to the Internet and to local area networks, facilitating the spread of malicious code. Today's viruses may also take advantage of network services such as the World Wide Web, e-mail, and file sharing systems to spread, blurring the line between viruses and worms.Questions:1)What is a computer virus?2)How does a computer virus spread?3)Please list the removable media that can carry computer viruses.4)What are the differences between a computer virus, a worm and aTrojan?3.Dictation3.1 How to Choose a Secure Password?Choosing a secure password is a matter of creating unlikely letter and number combinations. The more obscure your password, the tougher it will be to crack. Many passwords nowadays are being hacked usually due to inability of its owners to create them properly. If you will responsibly create your password and follow a few simple tips, the chances that it will be cracked will drop dramatically. Here are a few tips on how to create a password that will be a lot harder to crack:↘Avoid first names and surnames.↘Avoid things that might be easily associated with you like your hobbies, phone numbers etc.↘Avoid common words in any language whether it be English or Chinese.↘Use a combination of letters and numbers. Try to mix them.↘Create a password that you can remember so that you will not have to write it anywhere.↘Make your password long. The longer, the better.↘Do not use keyboard sequences like “qwertyu” for example.↘Plan on changing your password from time to time.Do not use the same password for everything. If someone finds this password, they would have access to everything. At the very least, make at least one password for sensitive things (i.e. online banking, etc.) and one for everything else (AIM, email, etc.).3.2 Gmail’s Antivirus ScanningGmail automatically scans every attachment when it's delivered to your account, and again each time you open a message. Attachments you send are also scanned. Checking attachments for viruses protects the users and their information, and prevents the spread of viruses.If a virus is found in an attachment you've received, the system will attemptto clean the file, so you can still access the information it contains. If the virus can't be removed from the file, you won't be able to download it.If the system is unable to scan certain files, you'll see an error message reading 'Oops... the virus scanner has a problem right now.' You'll have the option to try again later or to download at your own risk. Please note that if your mail account can't scan the contents of the file, it can't be guaranteed that it's safe to view.If an attachment you're trying to send is infected with a virus, your mail account will display an error message to tell you, but it won't clean the file. To send the message without that attachment, click the link in that error message that says 'Remove attachment and send.'If your mail account detects that you're trying to send an infected attachment, it is suggested that you run your anti-virus software in case your hard drive is infected. If you don't have anti-virus software, you might consider purchasing and installing one of the popular applications so you can protect your computer and information from viruses.4.Operate and RetellListen to the following instructions on How to Turn on Windows Defender Real-time Protection in Windows 7 and do the operations on your own computer according to what you’ve heard. Try to retell the whole process after the operation.How to turn on Windows Defender Real-time protection in Windows 7Windows Defender real-time protection alerts you when spyware and other potentially unwanted software that attempts to install itself or run on your computer. It is recommended that you turn on Windows Defender real-time protection and select all real-time protection options. This will show you how to turn real-time protection on in Windows 7.1)Click on Start > Control Panel2)Click on Windows Defender3)Click on Tools on the toolbar at the top4)Under Settings, click on Options5)In the left pane, click on Real-time protection6)Select the Use real-time protection (recommended) checkbox7)Click on SaveUnit 4Part 1: Listening1.Choose the Proper Words or Expressions Ebuddy: There are many popular multi-protocol real time communications which connects to many accounts such as Yahoo, Hotmail, and AOL… all through a single client. But these are all windows based desktop programs. They require you to have the client installed in your system before you can use them. What if you need to log in to your IM accounts similar to a multi-protocol messaging system, but you don’t have privileges to install anything?Here comes the need for online instant messaging applications. If you like to use your online messenger service, you can now access it and all of your buddies or linkmen from your mobile phone using Ebuddy. Ebuddy is a free service that transmits your MSN, Yahoo, or AIM account to your phone without any downloads or registration. This way you can keep up with your online friends on the go, and update your profile as you wish.2.Answer the QuestionsFacebook is a social network service and website that launched in February 2004 that is operated and privately owned by Facebook, Inc. As of July 2010 Facebook has more than 500 million active users. Users may create a personal profile, add other users as friends and exchange messages, including automatic notifications when they upgrade their profile. Additionally, users may join common interest user groups, organized by workplace, school, or college, or other characteristics. The name of the service stems from the colloquial name for the book given to students at the start of the academic year by university administrators in the US with the intention of helping students to get to know each other better. Facebook allows anyone who declares themselves to be at least 13 years old to become a registered user of the website.Questions:1)What is Facebook?2)How many Facebook active users were there till July, 2010?3)What do users mainly do with Facebook?4)What is the age limit for Facebook users?3.Dictation3.1 Outlook 2010: Creating a RuleAre you overwhelmed by the number of e-mail messages in your Inbox? Instead of constantly organizing an ever-growing number of messages manually, use the Rules to help you automatically process and organize your messages.This procedure explains how to create a rule to filter your Outlook e-mail.1.In the Navigation Pane click Mail.2.On the Home tab, in the Actions group, click Rules, and then click①Manage Rules and Alerts.3.If you have more than one e-mail account, in the Apply changes to thisfolder list, ②select the Inbox that you want, and then click New Rule.If you want to create a rule from a template, do the following:Under Step 1: Select a template, select the template that you want from the Stay Organized or Stay Up to Date collection of templates.Under Step 2: Edit the ③rule description, click an underlined value. For example, if you click the people or distribution list link, the Address Book opens.Under Step 1: ④Select condition(s), select the conditions that you want the messages to meet for the rule to apply.Under Step 2: Edit the rule description, click an underlined value if you have not done so already, and then click Next.Under Step 1: Select action(s), select the action that you want the rule to take when the ⑤specified conditions are met.Under Step 2: Edit the rule description, click an underlined value if you have not done so already, and then click Next.Under Step 1: Select exception(s), select any ⑥exceptions to the rule, and then click Next.To finish creating the rule, enter a name for the rule, and then select any other options that you want.Click Finish.3.2 Share a File with SkyDriveWindows Live SkyDrive (initially Windows Live Folders) is part of Microsoft's Windows Live range of online services. SkyDrive is a ①file storage and sharing service that allows users to upload files to the computing cloud, then access them from a web browser. It uses Windows Live ID to control ②access to the user's files, allowing them to keep the files private, share with contacts, or make the files public. ③Publicly-shared files do not require a Windows Live ID to access.Windows Live SkyDrive offers ④25 GB of free online storage that you can use to upload and share thousands of photos. You can organize your photos on SkyDrive into ⑤albums and share them with people as beautiful online slide shows.Windows Live Photos is a part of SkyDrive that allows users to upload photos and let other users access them via a web browser. It displays the user's uploaded photos in albums (folders in SkyDrive). It provides the same basic ⑥functionality as SkyDrive such as the ability to move, copy and delete files and folders and uses SkyDrive's storage space.Windows Live Office is part of SkyDrive that allows users to upload, create, edit, and share Microsoft Office documents directly within a web browser using Office Web Apps. It includes light-weight ⑦versions of Microsoft Word, Excel, PowerPoint, and OneNote, and provides functionalities for users to ⑧collaborate on the documents stored on SkyDrive.4.Operate and RetellListen to the following instructions on How to Create a Contact in Outlook 2010 and do the operations on your own computer according to what you’ve heard. Try to retell the whole process after the operation.How to Create a Contact in Outlook 20101.In Contacts, on the Home tab, in the New group, click NewContact.Keyboard shortcut: To create a contact from any folder in Outlook, press Ctrl+Shift+C.2.Enter a name and any other information that you want to include forthe contact.3.Do one of the following:▪To finish entering contacts On the Contact tab, in the Actions group, click Save & Close.▪To save this contact and start another Click Save & New.▪To save and enter another contact from the same company or address Click the down arrow next to Save & New and thenclick Contact from the Same Company.NoteTo enter multiple entries for a field, such as more than one phone number or e-mail address, click the down arrow next to the field.To add a photo of your contact, click the photo icon, or on the Contact tab, in the Options group, click Picture and then click Add Picture.Unit 5Part 1: Listening1.Choose the Proper Words or ExpressionsAlex: Maybe I’m still in the last century but I have been happily using Microsoft Office 2000 Professional for many years because it does everything that I want it to do and it does it instantly. Yes, it’s over ten years old but it works fast and easily. When I bought myself a new PC four weeks ago, I was advised to buy Microsoft Office 2010, which I did. What a culture shock! I find that Office now takes over half a minute to load. I find it to be grossly over complicated, brimming with features that I will never need - will you ever need them? Let’s take an example - hiding zero values. With the old systems it was just a couple of clicks and bingo, job done. With 2010 I cannot even find out if that facility exists.Mark: Their greatest competitors are their own products. I started using MS products in the early 80s and kept faithfully upgrading all their software because every upgrade was really worth it. Ribbon interface in all applications enhances consistency and usability. New Backstage menu makes file-management and printing options easy. Superb graphic tools include video editing and image enhancement. 64-bit version allows huge data sets in Excel. Lightweight Office Web Applications will allow editing in a browser.2.Answer the QuestionsThe Outlook for outlookIf you've learned to feel comfortable with Outlook 2007, you'll find a lot of surprises in Outlook 2010, most of them pleasant. The old top-line menu is finally gone, replaced by the Ribbon interface throughout—not just in the message-editing window where it was before. Corporations that use Exchange as a mail server can now set up Outlook to include voicemail in the inbox. An enhanced "conversation view" that lists a complete message thread in tree-style format now makes it easy to ignore all further messages in a thread you don’t care about.Not all the surprises are pleasant. The new version moves printing options to the spacious new Backstage menu, but I'm dismayed to see that Outlook’s version of Backstage hides or omits options that are front and center in all other Office apps. For example, if you want to print only one page in a Word。
