诗维娅公司产品培训手册.pptx
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Micro Casa a LevaTraining ManualContentsOverview 1Models 1Specifications 1Features 1Available accessories 1Package contents 2Leva parts 3Assembly 4Operating instructions 4Making coffee 5Procedure 5Frothing or heating milk 7Refilling the boiler 7Maintenance and cleaning 8Daily 8Weekly 8Background information 9Operating principles 9The group head 9Precautions 10Elektra srlVia a.Volta 18, 31030 Dosson di Casier (Treviso) Italy Fax. (39) 0422-490620 Tel. (39) 0422-490405–*******************Training manual – Micro casa a leva1ModelsAvailable in four versions: ▪ S1 Brass/copper ▪ S1CChrome▪ S1CO Chrome with Brass▪S1CB Chrome only machine with carry case. Includes an additional chrome boiler cover with Morano blue glass ball.SpecificationsWeight10 kg Boiler capacity 1.8 litres Height50 cm Base Diameter26 cmFeatures▪ Traditional lever extraction method ▪ Durable and hard wearing construction ▪ Easy to clean and operate ▪ Silent coffee extraction▪Powerful steam wand for creamy cappuccinos and smooth lattesAvailable accessories▪Dumping boxes, two types:▪ Coffee grinders, two models ▪ Cups, two types:TC (Cappuccino – Ivory)TE (Espresso – Ivory)▪Cleaning brush (SPA)Copper and brass finish (model MS)Chrome finish(model MSC)Brown wood base brass ball grip (SB) Black wood base, chrome ball grip (SBN)Training manual – Micro casa a leva2Micro casa a leva Instruction manual espresso coffee machinewith guarantee cardBoiler cover, handle (eagle or Morano blue ball) and brass bolt Boiler plug/ Pump leversafety release valvePlastic drip tray Brass or chrome drip tray coverCoffee handleSingle and double filter basketsDosing spoonTamperTraining manual – Micro casa a leva3decorative boiler cover handleboiler covermetal drip tray coverplastic drip trayswitch bolt to attach handle to coverboiler plug/safety release valveleversteam wandsteam wand tapfilter basketcoffee handleboiler pressure gaugeboiler water level gaugeelementindicator lightgroup head boilerTraining manual – Micro casa a leva41. Place plastic drip tray into position.2. Place chrome / brass drip tray cover into plastic drip tray.3. Attach lever handle securely.4. Place filter basket into coffee handle.5.Attach coffee handle to group head. 6. Attach eagle to boiler cover with metal bolt.1. Fill boiler with fresh, cold water until boiler level sight glass isnearly full. (For best results use filtered or bottled water.) 2. Screw the boiler plug/safety valve on securely (turn clockwise). 3. Place boiler cover into position.4. Ensure the steam wand tap is in the off position.5. Connect the electrical plug to a suitable 240V power outlet.6. Switch on power outlet, then switchon the machine at its on/off switch. A red lamp in the switch should glow, indicating power to the machine is on.The heating element indicator light will turn on and a soft boiling sound will be heard as the water heats. The element indicator light will go out when the boiler pressure reaches thegreen band of the pressure gauge (1–1.25 bars of pressure). This takes around 12 minutes. The machine isnow ready to make coffee.Screw pump lever clockwise into pumpand hand tighten.Steam tap in the OFF positionTraining manual – Micro casa a leva5Hot surfaces – some parts of this machine will become hot enough to cause burns, in particular the boiler and group head casings. The steam wand and boiler lid can also become too hot to touch. As well, if the machine is left on for extended periods (not recommended), the base can become uncomfortably hot.Boiler water level – it’s essential to ensure the boiler is never ▪ coffee beans freshly ground to the correct densityallowed to run dry, as the heating element will burn out.The main requirements for making good coffee are: ▪ filter basket filled with grounds to correct level, and evenly tamped ▪ correct temperature of the water passing through the grounds ▪cups, coffee handle and machine correctly heated.Procedure1. Ensure machine is warmed up , in particular the group head,coffee handle and filter basket. This can be done by placing the handle (fitted with a filter basket) into the group head, and pulling the pump lever down so water flows for about five seconds. Note: If there is no coffee in the handle, releasing the pump lever after pulling it down can cause the lever to return forcefully to the upright position, possibly causing injury. Hold the lever so it rises slowly . 2. Remove the heated handle/basket from the machine and: ▪To make a single cup — with the single cup filter basket fitted to the handle, add one level espresso dosing spoon of coffee grounds to the basket, and tamp down firmly. The tamped grounds should be approximately 4mm from the top of the basket. ▪To make a double cup — with the double cup filter basket fitted to the handle, add a level espresso dosing spoon of coffee grounds to the filter basket and tamp down firmly. Add another level dosing spoon of coffee grounds and tamp firmly. The tamped grounds should be around 4mm from the top of the basket, as below.The tamped coffee grounds should be around 4mm from the top of the filter basket.If too high, the handle won’t fit into the group head.hot4mmTraining manual – Micro casa a leva6Hold machine base and always keep elbow abovepump leverLever in fully loweredposition. Hold untilcoffee starts dripping. 3. Wipe off excess coffee grounds from the rim of the filter basket. 4. Fit the coffee handle securely intogroup head – to ensure it does not release during coffee extraction. Make sure the coffee handle is properly locked into position by moving it to the right to give a tight fit. Otherwise the handle can twist and release during coffee extraction. 5. Place coffee cup(s) onto drip tray. 6. Place one hand on the base of themachine to secure it. 7. Hold the lever with the other hand,keeping your elbow above the lever. 8. Push the lever down in a singlemotion while standing over the machine and keeping your elbow above the lever at all times. You’ll hear and feel water entering the group head chamber. 9. Hold the lever in this position untilcoffee begins to drip through. 10. Release the lever which will slowlyreturn to the upright position. 11. For more coffee, pull the lever downonce more. Wait for coffee to drip and release lever. The second extraction of coffee will flow more quickly.12. When the lever is fully raised, removethe coffee handle by slowly andcarefully pulling it horizontally to the left until a pressure releasing hiss is heard. Allow the pressure to slowly release to avoid splattering the coffee grounds. 13. Dump the used coffee cake into dumping box or by tapping thecoffee handle on a non-metal surface. 14. Rinse the handle/basket and return to the group head.Notes:▪ It normally takes 25–30 seconds to extract a shot of coffee. ▪Around 30ml of coffee is extracted per cycle of the pump lever.Make sure the coffee handle is securely fittedTraining manual – Micro casa a leva7You can froth or heat milk while coffee is being extracted. To do this: 1. Purge the steam wand of condensation by releasing steam into acontainer. 2. Fill a stainless steel jug with the required amount of milk. Avoidfilling jug much more than half way. 3. Immerse the tip of the steam wand into the centre of the jug, justbelow the surface of the milk. 4. Turn on the steam tap until you hear a soft “psst-psst” sound,which indicates the milk is being frothed. As the milk level rises, lower the jug to ensure the wand stays just under the surface of the milk to maintain the “psst-psst” sound. 5. When the milk is sufficiently frothed, lower the steam wand intothe milk to heat it. Move the wand around the milk to ensure even heating. Do not boil the milk!Correct temperature can be judged by holding your hand against the jug. When the temperature is too hot to the touch, wait four seconds or so, then turn off the steam.6. Remove the jug and immediately release a small amount ofsteam into a container to flush any milk deposits from the tip of the wand. Otherwise, the milk will dry, possibly blocking the wand and causing a health hazard. Also wipe the steam wand with a clean damp cloth to remove any milk before it dries.Refilling the boiler1. When the boiler level is less than a quarter full, turn off themachine. Then open the steam tap and allow all the boiler steam to release into a jug or suitable container.2. Remove the boiler cover. Use a cloth, as the cover will be hot.3. Carefully undo the boiler plug (it could be hot!), and refill theboiler. Replace the boiler plug and boiler cover and turn on the machine. It should be ready to make coffee in around five minutes.Turn steam tap on (as shown) and release boiler pressure untilgauge shows 0Training manual – Micro casa a leva8Daily1. Use a clean sponge, cloth or brush to clean the shower head andup inside the group head.Looking into the group head.Clean all parts, including the rubber sealing ringand the surface of the shower head.2. Place a cup onto drip tray and push the pump lever down to flusha small amount of water through the group head.3. Place a small jug of cold water under the steam wand and releasesteam to remove any milk deposits from the wand. 4. Wipe the surface of the wand with a soft damp cloth, including allgrooves or places where milk could build up. 5. Remove filter baskets from coffee handle and wash in warmsoapy water. Rinse them thoroughly under hot running water. 6. Remove the metal drip tray cover and plastic drip tray and washthem in warm soapy water. 7. Use a clean, wet paper towel or soft cloth to remove marks fromthe surface of the machine (while warm) and polish with a clean, dry soft paper towel or soft cloth. Do not use any alcohol, solvents or abrasive creams or cloths on the surface of the machine.WeeklyWith commercial espresso machine cleaning chemical1. Put three teaspoons of cleaning chemical into half a litre of veryhot water. 2. Place coffee baskets and handle into the solution to soak for 20 to30 minutes. Ensure that the bakelite part of the handle is not immersed in the solution.3. Rinse and wash all parts with warm soapy water.4. Rinse thoroughly in hot water.group headTraining manual – Micro casa a leva9 Operating principlesThe beauty of the Elektra Micro casa a leva is that it uses a traditional spring-loaded piston to produce the eight bars of pressure needed to pump hot water through the coffee grounds. The water in the boiler is heated to give a boiler pressure of around one bar of pressure. The boiler pressure is governed by a pressure release valve (called a pressure-stat ) that allows maximum pressure to be reached regardless of the boiler water level.The spring-loaded piston is compressed by pulling a lever down. This allows the pressurised boiler water to enter the group head chamber. When the lever is released, the spring causes the piston to return to the upright position, forcing water through the coffee grounds to extract a true flavoursome espresso.This machine allows the user to extract coffee and froth/heat milk at the same time.The group headThe coffee handle fits into the group head, with water flowing through a “shower screen”, as below. If the basket is too full, the grounds will press against the shower screen, stopping the handle from being fitted to the group head.Coffee handle and group head.Water passes through the shower screen to give aneven flow of water through the coffee grounds.The coffee handle has two lugs either side that locate into two slots in the group head. The handle is fitted by aligning the lugs and slots, then pushing the handle up so it can be twisted to the right.When the coffee handle is fitted into the group head, a rubber ringinside the group head seals against the top of the filter basket. It’stherefore important to make sure the top of the filter basket isclean and free of coffee grounds . Otherwise leakage can occur, and in some cases the rubber seal can become dislodged due to a build-upof coffee grounds behind the seal.Training manual – Micro casa a leva10▪Place machine on a suitable surface – which should be firm and low enough to allow easy operation of the pump lever. When you are pulling it down, your elbow should be above the lever at all times to give best control.▪The boiler plug/safety release valve– which should be firmly screwed into the top of the boiler before the machine is switched on. This device incorporates a pressure release valve (pressure stat) to regulate the boiler pressure. It should only be tightened by hand, as over-tightening can damage the valve. Turn the plug clockwise to tighten.▪When refilling the boiler, make sure all pressure has been released before removing the boiler plug.▪Other precautions are shown elsewhere, indicated with an exclamation symbol.Precaution symbolThe boiler plug, safety release valve.Turn clockwise to tighten.。
家纺培训手册资料床上用品类(ppt 40页)目录第一章、企业简介一、企业简介 01二、品牌发展历程 01三、企业的经营理念 02四、企业的目标 02五、企业的精神 02六、企业的服务和宗旨 02七、企业的愿景和规划 02八、产品介绍 02 第二章、家纺面料一、常用概念 03二、不同织物织造方式的分类 03三、按纤维原料分类(其它分类) 04四、棉纤维的特性 04五、家纺常见问题的解析 05六、织物的识别 05第三章、家纺填充料一、透气纤维 06二、高档纤维 06三、功能纤维 08四、几种常见填充物对比 10第四章、工艺介绍一、印染 11二、绣花 12三、色织 12四、提花 12 第五章、产品的清洗和存放一、产品的清洗和存放 13二、常规污渍的去除方法 14第六章、导购员销售技巧一、导购员的正确心态 15二、顾客类型和分析 15三、常见的几种拒绝类型 17四、顾客服务十步曲 17五、产品FAB介绍 20六、退换货服务 22七、客户基本应答 23第七章、店堂规范一、专卖人员编制 26二、岗位职责 26三、专卖店每日工作流程及安排 27四、工作纪律与服务规范的考核标准 28五、附表:1、《附营业员仪容仪表考核表》 292、《卫生考核表》 303、《专卖店陈列考核表》 31第八章、终端形象陈列规范一、陈列的定义 32二、陈列的原则 32三、陈列的作用 32四、陈列的方法 33五、床品色彩展示的方式 34六、影响陈列的几个基本因素 35七、店堂区域规划 36 第九章、建立科学的财务体制一、商品进销存日记账 38二、进货和销货管理 38三、商品进销存日记账的登记 38四、商品进销存平衡月报表的编制 39五、盘点和对账 39六、附表:1、《进销存日记表》 402、《商品进销存平衡月报表》 40第二章、家纺面料一、常用概念1.支数支数是纱线表示的一种方式,通常以“定重制”(此计算方法又分为公制支数和英制支数两种)中的英制支数(S)表示,即:在公定回潮率条件下(8.5%),重量为一磅的细纱中,有多少个每绞长度为840码的绞纱,即为多少支数。