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商务英语口语教学大纲《商务英语口语》课程教学大纲一、课程基本信息课程代码：0*****课程名称：商务英语口语英文名称：Oral Business English 课程类别：公共选修课学时：36学时学分：2适用对象: 非英语专业本科生考核方式：考查先修课程：大学英语二、课程简介商务英语口语课是为广东商学院非英语专业学生开设的英语选修课。
本课程的教学安排为每周两课时，共36学时一学期。
本课程共分10个单元，分别介绍了各种商务话题和场景，包括会面、商务通话、商务演讲、会谈、商务旅行、商务谈判、企业文化与员工动力、领导水平、交易会及成功面试等。
主要采取分组讨论、角色扮演、案例分析等形式，以学生为中心，熟悉各种商务场景，有效掌握沟通技能，提高英语口头表达和交往能力。
Oral Business English is a selective course for non-English majors in Guangdong University of Business Studies. The course is classroom based, with two 45-minute periods per week, total 36 periods a semester. It is divided into 10 chapters introducing various business topics and situations including face-to-face communication, telephoning, business presentations, job interviews, business travel and entertainment, negotiations, leadership, trade fair, corporate culture and staff motivation. The main purpose of this course is to familiarize students with various business situations and help them master effective communication skills. By doing plenty of pair work,group discussions, and role playing, students are expected to be able to use English appropriately, flexibly and creatively.三、课程性质与教学目的本课程的适用对象为具有一定英语基础的非英语专业本科生。
关于情商和职业的英语听力English:Emotional intelligence, or EQ, plays a significant role in the workplace. People with a high EQ are able to navigate social complexities, manage emotions effectively, and make informed decisions. In a professional environment, individuals with a high EQ are better equipped to handle conflicts, communicate effectively, and work well in teams. They are also more adaptable, empathetic, and have better self-awareness, making them valuable assets to any organization. In addition, individuals with a high EQ are also better at managing stress, which is crucial in high-pressure work environments.中文翻译:情商，在职场中扮演着重要的角色。
情商高的人能够有效地应对社交复杂性，有效地管理情绪，并做出明智的决策。
在专业环境中，情商高的个体更有能力处理冲突，有效沟通，并在团队中良好地工作。
他们更具适应性，移情能力强，并具有更好的自我意识，这使他们成为任何组织的宝贵资产。
此外，情商高的个体还更擅长应对压力，在高压工作环境中至关重要。
The importance of English in businessNowdays，with the rapid development of our country，more and more foreigners come to China to study and travel ，even seek to develop for work。
In this case，English play an momentous role in daily life，especially in our working days。
Business is so diversified that we have no choice but attempt to contact with all kinds of people。
English is classified as a second language in many countries，so we can communicate directly when faced with foreigners，rather than only by Body language。
There is no barrier between our interflow，and remain efficient，we each other can chat some housework、gossip and professional technology without translator ，it seems that our emotion by this way may be more accurate。
little by little，Communicating with foreigner with English can improve our relationship，so they would rather give us more potential commercial opportunity to cooperate 。
Many managers and business owners find themselves wondering, "What is the role of emotional intelligence in business today?"What is Emotional Intelligence?Emotional intelligence refers to having the ability to recognize and understand emotions and their impact on behavior and attitudes. Those who have a high degree of emotional intelligence are in tune with both their own emotions and the emotions of other people with whom they come in contact.What Does Emotional Intelligence Have to Do With Business?Emotional intelligence involves being sensitive to and perceptive of（敏感的；有洞察力的） other people's emotions, and having the ability to intuitively facilitate improved performance based on this knowledge. The modern workplace is characterized by open communication, team work, and a mutual respect among employees and their supervisors.Possessing emotional intelligence allows managers to better understand and motivate people they supervise.Individuals who come from the old school philosophy of management by intimidation often find it challenging to adapt their management style to the demands of today's workers. In the modern business environment, authoritarian managers are much less likely to be successful for the long term than those who utilize a democratic style of management. If you want to succeed in the business world now and in the future, it's important that you understand the role of emotional intelligence in business today.Management and Emotional IntelligenceManagers who possess emotional intelligence approach supervisory responsibilities from a different perspective than authoritarian managers. They understand the importance of communicating effectively with staff members, and of treating each employee with respect. Those who want to be effective 21st century managers are well served by developing a deeper understanding of the concept of emotional intelligence and applying it to their management strategies.Leadership and Emotional IntelligenceManagers who have outstanding leadership qualities tend to possess emotional intelligence. It's important to realize that leadership isn't an inherent part of being in a position of authority. Leadership is something that employees bestow upon the most effective managers, and is reserved for individuals with high standards of integrity and outstanding communication skills.An individual who is in tune with his or her own emotions is much more likely to be able to understand and empathize with起共鸣；表同情；有同感the emotions that impact the attitudes and behaviors of others. This is why emotional importance is so valuable for managers. It's essential for managers who want to be viewed as leaders to remember that actions speak louder than words. This is something that individuals who possess a high degree of emotional intelligence seem to inherently understand.Supervisors who take the time to get to know and really listen to their employees are utilizing emotional intelligence as a management strategy, whether or not they realize they are doing so. Most employees respond best to managers who treat them as individuals who deserve respect. When you take the time to focus on an employees' needs and make yourself accessible to them, that's exactly what you're doing.What is the Role of Emotional Intelligence in Business Today and in the Future?It's likely that emotional intelligence is going to continue to become even more important in the business world in the future than it is today. As the baby boomer population approaches retirement age, companies are going to find themselves dealing with labor shortages the likes of which have never been seen before.In an economy characterized by scarce labor, it's going to become increasingly important to hold on to the good employees. At the same time, competition for the best employees is going to become even more fierce, and good workers who feel they aren't treated fairly at work will have an easy time finding employment elsewhere.The best way to hold on to the employees that you want to keep is to incorporate emotional intelligence into your personal and organizational management philosophy. Managers and business owners can't let themselves lose sight of the fact that their employees are people, with real lives and emotions that impact how they think, feel, and act. Managers with emotional intelligence understand that their staff members are people first and workers second. This understanding guides how the best managers treat their employees at all times.。
