外贸函电索赔信函样稿
- 格式:docx
- 大小:15.11 KB
- 文档页数:1
英语索赔函格式范文 [Your Company Logo][Your Company Name][Your Address][City, State, ZIP Code][Country][Date][Supplier's Company Name][Supplier's Address][City, State, ZIP Code][Country]Attn: [Supplier's Contact Name]Subject: Claim for Compensation Due to Defective Products.Dear [Supplier's Contact Name],。
We are writing to formally notify you of a claim for compensation resulting from the defective products we received from your company. We have been a loyal customer of yours for several years, and have always appreciated the quality of your products and the efficiency of your services. However, the recent shipment of goods has fallen significantly short of our expectations and has caused significant inconvenience and financial losses to our business.Details of the Claim.On [date of receipt], we received a shipment of [product name] from your company. Upon inspection, wediscovered that a significant portion of the products were defective, including [specific defects]. These defects render the products unusable for their intended purpose and have left us with a large inventory of unusable goods.We understand that mistakes can happen in any manufacturing process, but the magnitude of this issue is unacceptable. The defective products have caused us to incur additional costs in terms of storage, handling, and the need to source replacement products from another supplier.。
索赔函格式范文
《索赔函格式范文》
尊敬的xxx公司:
我是xxx公司的客户,本公司于xx年xx月xx日购买了贵公
司生产的xx产品,但在使用过程中发现了产品存在质量问题。
经过核实,问题主要集中在产品的xxx方面,严重影响了产品的使用效果和安全性。
经过与贵公司多次沟通协商,以及尽职调查和检验,我认为产品的质量问题是贵公司在生产过程中的瑕疵所致。
根据《消费者权益保护法》和《产品质量法》的相关规定,我向贵公司提出索赔请求,希望贵公司能够给予合理的赔偿和解决方案。
我在此附上了相关的购买凭证、产品检测报告和照片等证据,以供贵公司审阅和核实。
希望贵公司能够尽快回复,并在xx
天内给予明确的答复和赔偿方案。
同时,我也可接受协商解决的方式,只要合理的解决方案能够满足我的需求即可。
我真诚希望贵公司能够重视本次索赔请求,尽快解决问题,赢得客户的信任和满意。
如果在xx天内无法得到合理的答复和
解决方案,我将不得不采取进一步的法律措施来维护自己的合法权益。
期待能够尽快得到贵公司的答复和合理的解决方案!
附:购买凭证、产品检测报告、照片等相关证据尊敬的客户: xxx公司
联系方式:xxx
日期:xx年xx月xx日
此致
敬礼!
xxx公司(签名)。
索赔函(范本5篇)索赔函(一):索赔函我部于20xx年xx月xx日委托贵公司承运的快递包裹从xx至xx,快递单号:xx。
由于快递包裹在运输途中被压坏件,经双方人员现场确认后无误。
此次事件,不仅仅使我公司货物受损,并且造成我部二次紧急调货物补发以及相关运输费用,经与贵司友好协商,为此我部向贵公司要求赔偿以下费用损失:1.货物直接损失:xx元;2.退货运费:xx元;3.寄货运费:xx元费用共计:xx元xx有限公司20xx年xx月xx日索赔函(二):致xx国际货运代理有限公司:xxxx年x月x日我公司委托贵公司承运活性炭从起运港:福州市江阴港至目的港:巴西桑托斯,提单号:MSCUFI131xxx,船名航次:CRUSADER-HK517A.由于拖车在xxxx市至福州市江阴市运输途中,发生追尾事故。
导致集装箱箱体损坏,经双方人员现场开箱检查,发现货物破损6包。
确认由此次运输发生事故造成。
此次事件,不仅仅使我公司货物受损,并且造成我司二次紧急调运货物补缺以及相关运输费用、人员误工,最为严重的是造成我公司对客户逾期交货,并要承担逾期交货的违约职责。
为此我公司向贵公司郑重要求赔偿以下费用损失:1.货物直接损失:xxx6包__200元包=1200元2.调运货物运费:600元(300km__2.00元Km)3.人员差旅费:1100元(3人三天两夜)4.逾期交货违约职责(免)费用共计:2900元福建省xxxx股份有限公司20xx年xx月xx日索赔函(三):索赔函xx速递服务有限公司:由于本人同事马明雷保险索赔事宜,本人于20xx年xx月xx日经过你公司速递服务邮寄相关保险索赔资料(详见下文)至收件人“xx收”处,但由于你公司原因造成快件丢失,未能将本人所寄资料送达收件人处。
本人多次向你公司查询、询问,你公司仍不能确认本人所寄资料下落,也未能供给收件人签收单,以上情景造成保险公司无法对xx进行相应赔偿,造成马明雷实际损失xx元,应由你公司承担。
商务业务信函范例之索赔与理赔1.投诉货物质量欠佳dear sirs,our indent no.538:black sergewe should like to draw your attention to the defective goods shipped by the m/s“sunlight”on 23rd july.upon unpacking the cases,we found that the quality was much inferior to the sample on which we approved the order.moreover the length of each piece is short by approximately 5 meters.after examining the enclosed cutting samples we sent as evidenc e from the lloyd’s survey report,we are sure you will agree to the inferiority of the goods.we are now in a very awkward situation,because our customers,who have been very strict about the quality,are very impatient to take delivery of the goods.we hope that you will immediately take this matter into your careful consideration and favor us with a prompt solution by return call.yours faithfully,jackbusiness manager2.投诉产品数量不足dear mr.green:the cargo of two hundred units of your portable computers has arrived in new york.unfortunately,however,our inspection showed that eleven units were missing their connection cords.attached is the report made by the surveyor who inspected the cargo.as you can see from the report,the eleven cords were already missing at the time the units were packed at your factory.please send us the cords free of charge and as soon as possible,and no later than march 20.we await your favorable reply.sincerely,3.投诉收到货物与订单不符dear mr.green,the goods we received on july 15 were found not to match our order.the goods we ordered were item no.2345,whereas the goods received were item no.2354.we cannot understand how this kind of mistake could occur at your end.we have decided to ship the goods back to your company by freight at your expense and we ask that you refundthe us $15 000 which we have already paid you.please remit this amount to our account(a/c no.__-__)with the midori bank,ltd.,minato branch,tokyo.please note that we hereby also reserve the right to claim any damages arising out of your wrong shipment.a quick refund will be highly appreciated.regards,4.抱怨包装不良dear sirs,we regret having to inform you that the cotton goods covered by our order no.6031 and shipped per s.s.“peace”arrived in such an unsatisfactory condition that we cannot but lodge a complaint against you.it was found,upon examination,that nearly 20% of the packages had been broken,obviously attributed to improper packing.our only recourse,in consequence,was to have them repacked before delivering to our customers,which inevitably resulted in extra expenses amounting to £650.we expect compensation from you for this,and should like to take this opportunity to suggest that special care be taken in your future deliveries as prospective customers are apt to misjudge the quality of your goods by the faulty packing.yours faithfully,5.对所称包装不良的答复dear sirs,we have for acknowledgement your letter dated march 11 and are sorry to note your complaint respecting the cotton goods we sent you by s.s.“peace”.we can assure you,however,that the goods in question were in perfect order when they left here,hence the damage complained of must have occurred in transit.in these circumstances,we are apparently not liable for the damage and would advise you to claim on the shipping company who should be held responsible.at any rate,we deeply regret to learn from you about this unfortunate incident and should it be necessary we shall be pleased to take the matter up on your behalf with the shipping company concerned.yours faithfully,6.首批到货不合格,保留索赔权dear sirs,subject:wheat midgeswe regret to advise that the first lot of the wheat dispatched on july 14th,2022年,against our purchase contract no.156 hasbeen examined and found to contain wheat midges.the commodity inspection bureau has carefully examined the quality of the wheat and found it is far below the standard stipulated in the contract.the inspection certificate will be airmailed to you as soon as it comes to hand.please look into the matter at once and take urgent measures to ensure that nothing like this will happen in the second and the third lots.the storage of this lot causes us considerable difficulty and hamper us in our efforts to dispose of it.we consider ourselves entitled to an allowance for the loss we have to suffer.hence,we reserve our right to lodge a claim against you.yours faithfully,7.对商品质量不满,要求补救dear sir,on 5th october i bought one of your expensive“apollo”fountain pens from julian’s,a big department store of this town.unfortunately i have been unable to use the pen because it leaks and fails to write without making blots.i am very disappointed with my purchase. on the advic e of julian’s manager i am returning the pen to you and enclose it with this letter forcorrection of the fault.please arrange for the pen to be fixed or replace it with a new one and send it to me as soon as possible.yours,mary8.处理质量不满的投诉dear mary,thank you for your letter of 9th october enclosing the defective“apollo”fountain pen,received today.we very much regret that the pen you bought has given your trouble.normally each of our pens is individually examined before being passed into store and it is hard to understand why this one escaped examination.we have passed your pen to our quality control department for inspection and a report.meanwhile,we are arranging to replace your pen with a new one.we extend our apologies for the inconvenience this matter has caused you,but are confident that the replacement pen you will be receiving will prove satisfactory and give you the service you are entitled to expect from our products.yours,9.为送错商品致歉dear harlan,twelve wrist watches with a tennis motif were sent today by priority mail to replace the watches you received with a golf motif.you know,harlan,one would think it would be impossible to make an error like this one.you clearly specified in your order that these watches were to be awarded to winners of the annual lakeside tennis tournament on august 18.the stock number you supplied was correct.there was no reason for a ship-up at this end,and i can’t even guess how it happened.i am much relieved,however,that you will have the right watches in time for the awards dinner.i really don’t know what a tennis player’s reaction would be to having a classic golf swing in bas-relief on his prize!when you get around to it,would you please send the golf watch es to mei’ll pay the postage.yours very sincerely,10.为再次寄错商品规格致歉dear mrs.green:six 48-inch victory fans are on their way to you.i know because i saw them loaded on the truck.by this time you must think we take special delight in mixing up your orders—two careless errors in a row.i suppose,judgingfrom these mistakes,if we had had a fourth sweep dimension we would have sent that before getting your order right!it’s embarrassing to inconvenience any customer,but unforgivable when that customer is so highly valued as you.red-faced and contrite,i ask your forgiveness and offer you my personal assurance of better service in the future.thank you for your patience,and best personal regards.。
索赔信函货物受损英文范文Dear [Recipient's Name],。
I am writing to you on behalf of [Your Company Name] to formally submit a claim for damage to the goods we received from your company. We regret to inform you that a significant portion of the shipment we ordered from you arrived in a damaged condition, and we are now seeking an appropriate solution to this matter.On [Date of Delivery], we received a shipment containing various goods that we had ordered from your company. Among the items delivered, we noticed significant damage to a number of the products. The damage appeared to have occurred during transit, as the packaging was torn and some of the items were visibly broken.We immediately notified your company of this issue and requested a replacement or refund for the damaged goods. However, we have not yet received a satisfactory responsefrom your company regarding this matter. We understand that such issues can arise during shipping, but we expect that our suppliers will take responsibility for ensuring that the goods they deliver are in good condition.The damaged goods represented a significant investment for our company, and the financial loss incurred by this incident has had a negative impact on our operations. In addition, the delay in receiving a replacement or refund has further compounded the issue. We therefore request that you address this matter as a matter of urgency and provide us with a prompt and effective solution.We value our business relationship with your company and look forward to continuing our partnership in the future. However, we must强调 that it is important for usto resolve this issue in a timely and satisfactory manner. We request that you provide us with a detailed response to our claim as soon as possible, including your proposed solution and any necessary compensation for the financial loss we have incurred.Thank you for your attention to this matter. We look forward to receiving a favorable response from you.Sincerely,。
索赔函范文1. 引言亲爱的先生/女士,首先,我要表达对您的关注和支持的感谢。
我写此信是希望能和您商讨一件事情,即对于我在您的公司/机构所遭受的损失进行索赔。
我相信您将会认真考虑我的请求,并做出公正的决策。
2. 背景我是一名合作伙伴/客户,与贵公司在某某合同/项目上进行合作。
我认为贵公司在履行合同/项目过程中存在违约行为,导致我遭受了不可忽视的经济损失。
我在此简要描述一下发生的事件,并提供相关证据以支持我的索赔请求:•日期:在某某日期,我与贵公司签订了合同/开展了项目。
•违约行为描述:贵公司没有按照合同/项目约定的条款和条件履行义务。
具体违约包括(列举具体违约细节,如未按时交付商品/服务、质量问题等)。
•经济损失:由于贵公司的违约行为,我遭受了经济损失,金额为(具体金额)。
我在此附上了相关的财务记录和支持文件以证明我的经济损失。
3. 法律依据基于对合同法/民法的了解,我确定了以下法律依据:•第一点:合同法第X条规定了(相关内容)。
•第二点:法律法规X款X条规定了(相关内容)。
•根据以上法律依据,我有权要求贵公司对我遭受的损失进行赔偿。
4. 索赔请求基于以上背景和法律依据,我要求贵公司采取以下措施以解决我的索赔请求:•赔偿金额:我要求贵公司支付我经济损失的全部金额(具体金额),并承担产生索赔所需的相关费用。
•解决期限:我期望贵公司在收到本函后的(具体天数)内做出正式答复,并在(具体天数)内解决我的索赔请求。
•赔偿方式:请以办理转账/支票/其他方式付款至我指定的账户,或者通过书面告知我合适的赔偿方式。
5. 结尾作为贵公司的合作伙伴/客户,我非常希望能够继续保持我们的合作关系。
然而,基于我遭受的经济损失,我认为索赔是解决当前问题的最佳方式。
我希望贵公司能够理解我的立场,并认真对待我的索赔请求。
期待您能尽快回复并解决这个问题。
最后,我再次感谢您的关注和支持。
祝好!(您的姓名)(日期)以上是一份简单的索赔函范文,您可以根据具体情况进行适当修改和调整。
特别理赔信写作范例(⼀) 有些商家是秉承“售出概不退换”的原则的。
如果偏偏在这样的商家买的东西出了问题,该怎样去争取理赔呢?我们看看下⾯这位客户是怎样争取让商家给他换有⽑病的丝⼱的吧。
Dear Manager While working in China for the past three years, I had always purchased gifts from the Friendship Gallery for my Canadian friends. The quality and value had always been more than I could reasonably expect, and I have often recommended you store to others. Last autumn, I was back in Canada, but I did not forget to mail-order some charismas gifts from your usual annual Fall Sales. After examining the gifts supplied to my order of November 2, I found that there was a distinct hole in the middle of one of the silk scarves. Although I remember that you apply a no-return policy to this kind of merchandise, I sent this silk scarf in a separate mailing yesterday so that you may see the damage for yourself. When you receive it I am sure that you will share my surprise and dismay. I understand from my past experience with the Friendship Gallery that this is an unusual situation. Will you kindly reconsider your no-return regulation with one of your loyal customers and replace the above mentioned silk scarf by mailing another one? I would be delighted to have it and present it to my friend for Christmas. Yours sincerely 在信的开头,客户先是赞扬了商家的产品,并表⽰⾃⼰是他们的忠实客户。
索赔信函电范文英文 Claim Letter.[Your Company's Logo][Your Company's Address][City, State, ZIP Code][Date][Recipient's Name][Recipient's Position][Recipient's Company's Name][Recipient's Company's Address][City, State, ZIP Code]Dear [Recipient's Name],。
Subject: Claim Regarding Defective Product/Service Delivered Under Contract [Contract Number]We are writing to you with regret to report a claim arising from the recent delivery of products/services under the contract numbered [Contract Number]. Our company holds a high regard for the business relationship we have cultivated with your esteemed organization, and we value the trust implied in every contract we sign. However, in this instance, we must遗憾地指出,收到的产品/服务并未达到我们合同中约定的标准。
During the inspection of the delivered items/services, we discovered several significant issues that have caused inconvenience and financial loss to our operations. Specifically, the following points outline the nature of our claim:1. Defective Products/Services: We receivedproducts/services that were not in accordance with the specifications outlined in the contract. This included, but was not limited to, [describe the specific issues with the products or services, such as poor quality, non-compliance with safety standards, malfunctioning, etc.].2. Failure to Meet Deadlines: The contract stipulated a specific delivery date/timeline, which was not adhered to. This delay has had a direct impact on our operational efficiency and caused inconvenience to our customers.3. Financial Loss: As a result of the above-mentioned issues, we have incurred significant financial losses, including [mention specific financial losses, such as increased operational costs, lost revenue, penalties for late delivery, etc.].We understand that unexpected situations can arise during the course of business, and we are willing to work with you to resolve this matter amicably. However, we believe that it is important to highlight these issues and seek appropriate compensation for the losses incurred.In order to resolve this matter, we propose the following action plan:1. Replacement of Defective Products/Services: We request that you replace the defective products/services with new ones that meet the contract specifications at your earliest convenience.2. Compensation for Financial Losses: We seek compensation for the financial losses incurred due to this incident. The amount of compensation should be commensurate with the losses suffered.3. Future Prevention: We would appreciate it if you could identify the root causes of these issues and implement measures to prevent similar incidents in the future.We kindly request that you review this claim and provide us with a response within [mention a reasonable timeframe, such as 14 days]. If you require any furtherinformation or clarification, please do not hesitate to contact us at your convenience.We remain hopeful that we can resolve this matter in a timely and satisfactory manner. Thank you for yourattention to this important matter.Sincerely,。