1.无法提供客户想要的产品时回复DearThank you for your enquiry of 12 March cate 9 cable.We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand.We would, however, like to take this opportunity to offer the following material as a close substitute:Cate 5, US$__ per meter FOB Shanghai, including your commission 2%.Please visit our catalog at for more information on this item. If you find the product acceptable, please email us as soon as possible.Sincerely,2.对客户一般讯盘的三种回复Dear Mr. Jones:We thank you for your email enquiry for both groundnuts and Walnutmeat CNF Copenhagen dated February, 21.In reply, we offer firm, subject to your reply reaching us on or before February 26 for 250 metric tons of groundnuts, handpicked, shelled and ungraded at RMB2000 net per metric ton CNF Copenhagen and any other European Main Ports. Shipment to be made within two months after receipt of your order payment by L/C payable by sight draft.Please note that we have quoted our most favorable price and are unable to entertain any counter offer.As you are aware that there has lately been a large demand for the above commodities. Such growing demand will likely result in increased prices. However you can secure these prices if you send us an immediate reply.Sincerely,Dear Mr. Jones:We thank you for your letter dated April 8 inquiring about our leatherhandbags. As requested, we take pleasure in offering you, subject to our final confirmation, 300 dozen deerskin handbags style No.MS190 at $124.00 per dozen CIF Hamburg. Shipment will be effected within 20 days after receipt of the relevant L/C issued by your first class bank in our favor upon signing Sales Contract.We are manufacturing various kinds of leather purses and waist belts for exportation, and enclosed a brochure of products for your reference. We hope some of them meet your taste and needs.If we can be of any further help, please feel free to let us know. Custom ers’ inquiries are always meet with our careful attention.Sincerely,Re: SWC SugarDear Sirs,We are in receipt of your letter of July 17, 2002 asking us to offer 10,000 metric tons of the subject sugar for shipment to Japan and appreciate very much your interest in our product.To comply with your request, we are offering you the following:1. Commodity: Qingdao Superior White Crystal Sugar.2. Packing: To be packed in new gunny bag of 100kgs. each.3. Quantity: Ten thousand (10000) metric tons.4. Price: US dollars one hundred and five (US$105.00) per metric ton, Fob Qingdao.5. Payment: 100% by irrevocable and confirmed letter of credit to be opened in our favor through A1 bank in Qingdao and to be drawn at sight.6. Shipment: Three or four weeks after receipt of letter of credit by the first available boat sailing to Yokohama direct.Please note that we do not have much ready stock on hand. Therefore, it is important that, in order to enable us to effect early shipment, your letter of credit should be opened in time if our price meets with your approval.We are awaiting your reply.Sincerely,3.客户向我们发出关于一个物品的讯盘后我们发的还盘Dear :Thank you for your inquiry of 16 March. We are pleased to hear that you are interested in our product "toaster".We’ve enclosed the photo and detailed information of the product for your reference:Product: toasterSpecification: xxxxxxxxxxxxxxxPackage: 1pcs/boxPrice: 10usd/pcsPayment: L/CFor purchase quantities over 1,000pcs of individual items we would allow you a discount of 1%. Payment is to be made by irrevocable L.C at sight.We look forward to receiving your first order.Sincerely,4.对新客户想和我们建立合作关系的还盘Dear Mr. Jones:We have received your letter of 9th April showing your interest in our complete product information.Our product lines mainly include high quality textile products. To give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list. You may also visit our online company introduction at which includes our latest product line.We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future.Sincerely,.Mark Li外贸英语函电范文Foreign Economic Relations Trade Committee of What CityAddress 地址略-Tel 电话号码略Fax 传真号码略________To Ms Jaana Pekkala, Consultant for China Swiss Organization for Facilitating Investments Fax +9 31 33Total pages of this fax 2_________________________Dear Ms Jaana Pekkala,We understand from The Swiss Business Guide for China that your organization is helping Swiss firms in seeking opportunities of investing in China and business cooperating with Chinese partners. To establish business relations with your organization and attract Swiss companies investment here in What, We write to introduce our city, the city of What, as one of the open cities in Liaoning Province, China and also ourselves, Foreign Economic Relations Trade Committee of What, as a What government initiative to facilitate business relationship with foreign companies.Our committee provides advice and assistance to What firms seeking to export their services, goods to foreign areas and import goods and services abroad. We also assist Whatfirms in establishment of joint ventures and carry the procedures for examination and approval of joint ventures and foreign sole investment firms. Our Committee can provide What companies with information on the world market and specific commercial opportunities as well as organize trade missions, seminars and business briefings.Our committee facilitates and encourages investment from other countries into targeted sectors of What economy and maintains active promotion of What through its network of contacts in domestic and abroad areas.Nowadays, we are seeking foreign investment in the field of capital construction, such as improving of tap water system and highway construction. Also, we are setting up a tannery zone in Tongerpu, the largest leather clothes producing and wholesaling base in North China. We invite Swiss companies with most favorable polices to set up their firms in any form on tanning, leather processing and sewage treatment.Any information on investment projects into What and on business cooperation with firms in What is highly appreciated and will be pass on to anyone who have approached us with interest in similar project You are also invited to our city for investigation and business tour交易的第一步1. 向顾客推销商品Dear Sir: May 1, 2001Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.Yours faithfully2. 提出询价Dear Sir: Jun.1, 2001We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon..Truly3. 迅速提供报价Dear Sir: June 4, 2001Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.交易的契机4. 如何讨价还价Dear Sir: June 8, 2001We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon.Yours truly5-1 同意进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down.Sincerely5-2 拒绝进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.Truly6. 正式提出订单Dear Sir: June 15, 2001We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.Truly7. 确认订单Dear Sir: June 20, 2001Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times.Sincerely8. 请求开立信用证Gentlemen: June 18, 2001Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested.Sincerely9. 通知已开立信用证Dear Sir: June 24, 2001Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fax when the order has been executed.Sincerely10. 请求信用证延期Dear Sir：Sep. 1, 2001We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Sept.30.Sincerely11. 同意更改信用证Gentlemen: Sept. 5, 2001We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30. Please keep us abreast of any new development.1. 鼓励订货，保证交货Owing to the increase of demand, you will probably make an order.If we are right in thinking this, would you care to place your order now?We can ensure immediate dispatch from our stock.2. 提供各项资料，劝诱订货We trust that you have received our catalogs and price-list.Now that you have had a chance to examine what we have sent to you, we are enclosing an order form for you to make an order easily.3. 通知对方广告活动将引起抢购，希望尽早订购Our advertising campaign is due to begin next month.Experience shows that many orders follow these advertisements, and sales are certain to result.We strongly advise you to lay in at least a small stock.4. 鼓励在产品涨价前订货From April 1st the prices of all our products will be raised by 10%.Even with this increase the prices of our products are still slightly lower than those of our competitors.Concerning the business you are negotiating, we will charge you old prices on all orders received here up to and including April 30.We look forward to your orders.For example:Dear xx,How are you those days, hope everything goes well with you.We would like to know your opinion about my quotation.Owing to the increase of demand, you will probably make a prompt order.If we are right in thinking this, would you care to place your order now?We can ensure provide immediate dispatch from our stock.We trust that our experience in doing this products and reliable quality will entitle us to win your confidence.Expecting your kind reply.Regards!商务函电常用英语结束语(1)我们盼望于近日内接获回信1. We hope to receive your favour at an early date.2. We hope to be favoured with a reply with the least delay.3. We await a good news with patience.4. We hope to receive a favourable reply per return mail.5. We await the pleasure of receiving a favourable reply at an early date.6. We await the favour of your early (prompt) reply.7. A prompt reply would greatly oblige us.8. We trust you will favour us with an early (prompt) reply.9. We trust that you will reply us immediately.10. We should be obliged by your early (prompt) reply.11. Will your please reply without delay what your wishes are in this matter?12. Will you kindly inform us immediately what you wish us to do.13. We request you to inform us of your decision by return of post.14. We are awaiting (anxious to receive) your early reply.15. We thank you for the anticipated favour of your early reply.16. We should appreciate an early reply.17. We thank you in anticipation of your usual courteous prompt attention.18. We thank you now for the courtesy of your early attention.19. We hope to receive your reply with the least possible delay.20. Kindly reply at your earliest convenience.21. Please send your reply by the earliest delivery.22. Please send your reply by messenger.23. Please reply immediately.24. Please favour us with your reply as early as possible.25. Please write to us by tonight’s mail, without fail.26. May we remind you that we are still awaiting your early reply.27. May we request the favour of your early reply?28. A prompt reply would help us greatly.29. A prompt reply will greatly oblige us.30. Your prompt reply would be greatly appreciated.31. Your prompt attention to this matter would be greatly esteemed.32. We look forward to receiving your early reply.33. We thank you now for this anticipated courtesy.34. As the matter is urgent, an early reply will oblige.35. We reply on receiving your reply by return of post.(2)回信请用电报1. We await your reply by telegraph.2. Please wire reply to our telegram of this morning.3. We are anxiously awaiting your reply by telegram.4. Please arrange for your telegraphic reply, or long distance call, to reach us before noon on Monday.5. Cable reply immediately, using Western Union Code.6. Please acknowledge by wire the receipt of these instructions.7. Please do not fail to telegraph your reply immediately on receipt of this letter.8. Please telegraph your decision without delay as we have offers awaiting.9. Please telegraph reply immediately, our offices will be open until 9 p.m.10. Oblige us by replying by telegram before noon tomorrow, as we have another offer.11. Inform us by telegram of your lowest quotations.12. Wire me at the Grand Hotel. Yokohama, before noon.13. Wire in time for us to write you in reply by 7 p.m. mail.14. Telegraph me from Osaka before noon stating your telephone numbers.15. Kindly reply me by wire (telegraphically).16. We should be pleased to have you telegraphically reply us.(3)关于某某事项，谨表谢意1. Please accept our thanks in advance for your usual kind attention.2. Please accept our thanks for the trouble you have taken.3. We are obliged to you for your kind attention in this matter.4. We are greatly obliged for your trial order just received.5. We wish to assure you of your appreciation of your courtesy in this matter.6. We thank you for your order just received.7. We thank you for the special care you have given to the matter.8. We tender you our sincere thanks for your generous treatment of us in this affair.9. Allow us to thank you for the kindness extended to us.10. We are very sensible of your friendly services on our behalf, for which please accept our sincere thanks.(4)请原谅我的回信延迟1. Please excuse my late reply to your very friendly letter of March 1.2. I hope you will forgive me for not having written you for so long.3. I hope you will excuse me for not having replied to you until today.4. I humbly apologize you for my delay in answering to your kind letter of May5.5. I have to (must) apologize you for not answering your letter in time.6. I must ask you to kindly accept our excuses, late as they are.(5)我们对您的关照，谨致谢意1. We request you to accept our warmest thanks for the anticipated favour.2. We thank you in advance for the anticipated favour.(6)我们时刻不忘尽我们所能，为您服务等。
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