Paper lamp 纸灯Parking light 泊车灯Patio/Courtyard lamp 庭院灯Pedestal lamp 落地长灯Pendant lamp 吊灯Pewter lamp 白银（锡基合金）灯Picture lamp图片灯Plant lamp 植物灯Plasma lamp 等离子灯Polyresin lamp 合成树脂灯Porcelain lamp 陶瓷灯Porch lamp 门廊灯Portable lamp 手提式灯Rattan lamp 藤制灯Remote control lamp 遥控灯Rotating lamp 旋转灯Safety lamp 安全灯Sodium lamp 钠气灯Solar energy light 太阳能灯Swing arm lamp 转臂灯Taillight 尾灯Task lamp 任务灯Torchlight 手电筒Torchiere lamp 坐地向上照明火炬形长灯Urn lamp 翁形灯Warning lamp 警示灯Hazard warning lamp 危险警示灯Waterproof lamp 防水灯Damp proof lamp 防潮灯Compact fluorescent lamp 微型荧光灯High Intensity Discharge lamp(HID)高强度气体放电灯High Pressure Sodium Lamp 高压钠灯Mercury lamp 水银灯PAR Lamp (Parabolic Aluminized Reflector Lamp)弧形度铝光反杯Underground lamp埋地灯Solar Lamp 太阳能灯Composite lamp 组合灯Coconut Tree lamp 椰树灯String lamp走线灯Fog lamp雾灯Pilot lamp 信号灯Mogul base 螺旋灯脚通常用语比较大的灯，如HID灯等Electric Arc 电弧Clear lamp shade 透明灯罩Franslucent lamp shade 半透明灯罩Chapter4-Supplementary Teaching MaterialsDilogue1: A Caucasian is walking past a shop selling lights and a shop assistant walks up to him to invite him in.Assistant: Looking for lights sir? Please come in and have a look.Caucasian: Thank you for the invitation. Do you mind I look around by myself?Assistant: Of course not. Come in and admire our lamps. Perhaps you may find something you like.Caucasian: Well, in that case I shall just look around.Assistant: Welcome. Take your time. If you need any assistance don’t hesitate to call me. My name is Janet.Caucasian: I’ll do that when I need you .(After a few minutes later)Caucasian: Janet, can you come over?Janet: Yes, sir?Caucasian: Can your company make a smaller one so that it can be placed on a table and become a table lamp?Janet: It can be easily done, but we don’t do that just for one lamp.Caucasian: No, not for one. I’m thinking of thousands.Janet: In that case, sure. Y ou can even design your own lamps with your own model and we will manufacture them for you.Caucasian: First you should let me know the price and the time required to manufacture them. Janet: Sure. I will liaise with my costing department and my factory on this. Do you mind to leave your contact numbers and address?Caucasian: Here is my business card. The telephone and fax numbers are on the card. So is my mail address.Janet: Thank you. Here is my card. Please do not hesitate to contact me again.Short Sentences1. This is our latest product.2. This is our best selling product.3. Our product is special4. Our product is unique5. We can specially make for you6. The color is beautiful7. The design is beautiful8. Let me show you9. Special for you10. Please take some catalogue11. The sample is very expensive12. We can send you the sample by post13. We have no more samples14. We have no more catalogues15. Any question?16. Any problem?17. Any comment?18. We are the only one having this product19. What do you think about our product?20. Do you like our product21. Thank you for coming22. Thank you for your comment23. Thank you for your suggestion24. Thank you for your suggestion25. What is your idea?26. Please give me your honest opinionChapter5-Part 1-Basic color descriptionsPart2-Space and shape descriptionsCustomer: This red color lampshade is not so beautiful, do you have it in pink?Sales person: Here is sir, I also brought a cream colour lampshade to show you.Customer: No, no, both are not to my likng. Do mind to show me a sample in dark blue?Sales person: Certainly. But we only have the sky blue.Customer: That is ok , I would like to see it.Sales person: V ery well sir, here it is.Customer: It is fabulous, I would like to order some. Please let me know the price.Sales person: My pleasure sir.Customer: I would like to buy some beige table lamps. The lamps are for hotel rooms.Sales person: We have the type of table lamp you want sir. Let me show you.Sales person: There are three models here. One in beige, one in light purple and the other in light brown. Which one you prefer sir?Customer: Let me take a closer look.Customer: I need to think about it. I will come back tomorrow. Can I have your name card please. Sales person: Y ou are Mr Larson.Customer: Y es, and you are miss wang. I will come again tomorrow. Goodbye.Sales person: Goodbye rson. Have a good day.Chapter5-Part1-Basic Colour DescriptionsRed 红色Light red浅红Dark red暗红Blood red血红Deep red深红Maroon 猪肝红Wine red 葡萄红Translucent golden red透明金红Antique red 古红色Pink 粉红色Light pink 浅粉红Heavy pink深粉红A touch of pink 很轻的粉红Brush red 扫红Y ellow 黄色Light yellow浅黄Deep yellow深黄Chrysanthemum yellow 菊花黄Sandy yellow 沙黄色Earth yellow 土黄色Cream 乳黄色Beige 米色Black 黑色Ebony black 乌檀黑Ash black蓝黑Pearl black 珍珠黑White 白色Off white 暗淡白Cream white 乳黄白Snow white雪白Silky white 蚕丝白Lime white石灰白Brush gold 扫金Amber 琥珀Orange 橙色Chocolate color 巧克力色Marble vein大理石纹Amber vein 琥珀纹Modern Spanish新西班牙色Matt finish 粗面的Brush finish扫刷面Polished finish抛光面Three primary colour powder 三基色Rust color 生锈色Shiny(shining) 光亮的Grain textured 粒状表面Part2-Space &Shape DescriptionResidential House (住宅)Living room (客厅)Master bedroom(主人房)Bedroom (睡房)Guest room (客房)Bathroom/wash room/toilet(冲凉间，洗手间，厕所)Kitchen(厨房)Dining Hall, Dining room(饭厅)Storeroom(储藏室)Mezzanine floor(夹楼，夹层楼)Porch/Car porch( 门廊，停车门廊)Balcony(阳台)Corridor(走廊)Garage(车库)Garden(花园)Driveway(车道)Gate(围墙门)Fence, Fencing Wall（篱笆，篱笆墙）Backyard(后院)Hotel(酒店)Main entrance(主要进口)Foyer/Lobby(大厅/大堂)Reception counter(接待柜台，服务台)Lift lobby(电梯前面的小厅)Guest room(客房)Suite, Junior Suite, Presidential suite(套房，小套房，总统套房) Corridor(走廊)Business center(商务中心)Conference center/Meeting room/convention centre(会议室) Office(办公室)Grand ballroom(华丽的聚会厅，舞厅)Banquet hall(宴会大厅)Stage(台)Discotheque(的士高厅)Karaoke lounge(咖啡厅)Restaurant/bar(餐厅，酒吧)Sauna(桑拿)Kitchen(厨房)Car park(停车场)Basement (底下室)Swimming pool deck(泳池层面)Outdoor Café(户外咖啡馆)Walk path(行走道)Shape DescriptionRound圆形Square方形Rectangular长方形Triangular三角形Oval 椭圆形Straight直Short 短Tall 高Tube管Ball 球形Balloon气球Hexagon六角形Octagon八角形Circular环形Chapter5-Supplementary Teaching MaterialsConversation1: A man walks into a lighting shop to buy color bulbs.Man: Do you sell color bulbs here?S.A: Y es, what color do you want?Man: What colors do you have?S.A: We them in most of the major colors.Man: I would like to have 5 of each of these colors-red, blue, green and yellow.S.A: I am sorry sir, the red and yellow color bulbs are not available(out of stock) at the moment. May I know what you want them for?Man: I am having a Christmas party.S.A: Oh, in that case I suggest you buy a string of multi color twinkling lights complete with wite and a plug. All you need to do is just hang it over your Christmas tree, push the plug into the socket and switch on.Man: Do you sell that here?S.A: Y es, it is only 50 yuan per set.Man: Let me have one set please.S.A: V ery well,sir.Conversation2: A customer looking for fluorescent tube color lightsCustomer: I am looking for coloured fluorescent tubes. Do you sell them here?Assistant: Y es, what colors do you want?Customer: I want red., blue, green and yellow.Assistant: All in one single size?Customer: What sizes do you have?Assistant: We have the normal size, the half-length size and the small size tubes.Customer: How do you sell them?Assistant: For the formal size it is 30 yuan per tube, the half-length size is 20 yuan and the small size one is 15 yuan.Customer: How is it they are much more expensive than the ordinary ones that give off white light?Assistant: The cost of production is much higher.Customer: If I buy in bulk, do you give discount or preferential treatment?Assistant: Y es, we do. It depends on the quantity purchased.Customer: Is there a scale for that?Assistant: Y es. The more you buy, the more discount we give.Customer: Oh, I see. What other colors do you have apart from those mentioned earlier? Assistant: The four colors mentioned are the most popular, but we can also manufacture them in other colors as well if there is a request for them.Customer: Well, I have to consult my head office before I can confirm my order.Assistant: V ery well, sir.Customer: Thank you very much. Y ou have been very careful.Chapter6-Basic Electrical & Mechanical TermsV ocabularies2 pin plug,3 pin plug 双脚插头，三脚插头2 pin socket,3 pin socket 双脚插座，三脚插座Align, Alignment 校直Ampere 安瓦Anchored 锚固Anti electrostatic 防静电Ball bearings滚珠轴承Ballast镇流器Bearing 轴承Bender弯床Bind 黏结，装订Bound 钉起来Boiling 沸腾Boiler锅炉Bolt jointed 螺栓连接Bulbs 灯泡Capacitor 电容器Casing箱套Cast, Casting 铸造Category 分种类Choke 扼流圈Circuit breaker 断流器Clipped, Clip-on 钳牢，夹上Control System 控制系统Cooling 冷却Cooling unit 冷却器Corrosion Resistance 抗腐蚀Current (Amp) 电流（安培）Curve, Arch, Arc 曲线，拱形，弧形Cutter切割机Die-casting 压铸Dimmer调光器Drill 钻孔Duplicate 复制Dust proof 防尘Electricity, electric current 电源，电流Electroplating 电镀Energy saving bulbs 节能灯泡Extrusion machine 挤压成型机器Explosion proof tube 防爆管Fastened 固定Flasher 闪光器Fluorescent circular tube 圈形荧光灯管Force (Newton)力量（牛顿）Forging假造Forming(成形)，Roll forming（压形）Freezing 冻结Freezer冰储箱Full size 全尺寸Fuse 保险丝Fuse box 保险丝盒Generator 发电机Glued 胶粘连接Grounding 地线High V oltage 高压电Housing框架Hydraulic液压IC board综合电路板（Integrated Circuit board）Imitation 仿造Induction transformer 电感变压器Infrastructure 基础建设Injection molding machine注塑成形机器Insulator绝缘体Integrated Circuit (IC)综合电路Junction box 接线箱Laminated 分成薄片，层压Lathe machine车床LCD display 液晶显示LED(Light Emitting Diode)发光二极管Length(meters, Centimeeters(mm))长度Life cycle 生命期Light switch 开关Lighting fittings灯饰装置Load 负荷Low voltage 低压电Lubricate润滑Luminaries照明器Maintenance 维护Maintenance period维护期Maintenance manual维护手册Matching 相配的Mock-up 实体模型Motherboard 母板(主板)Multi-gang control, multi-location dimmer, spreader 分段器Naked light 没有灯具的光源Neutral 中性的，不带电的Neutralize 使其中性Neon氖气Node交接点Non-slip不滑Nozzle喷嘴Optimization最优化Over-heating 过热O&M(Operation and Maintenance) 操作和维修保养Penetrate 穿透，渗透Plug point 插座Pole杆，柱Power(watt) 电力（瓦特）Power consumption 能源耗量Press forming machine压型机Pressure (Pa)压力（帕）Prototype 原型样品Recessed ceiling luminaries 嵌入天花照明器Reflector反射镜Remote control, wireless, wired 遥控器，无线，有线Repair 修理Resistance(Ohm)电阻（欧姆）Restore 恢复Rivet铆钉riveted 用铆钉钉上Roller滚床Scale down以比例缩小Screwed, screwed on 螺旋连接Seal 密封Sealant密封剂Shaft 轴Short circuit短路Shunt 分流器Soldered焊锡连接Soldering iron烙铁Sound proofing 防噪音Spare parts 配件零件Stabilizer稳定器Step-down transformer 减压器Step-up transformer增压器Sub-station 变电站，电房Switchboard 交换台Swivel arm, Swing arm转体臂Synchronize同步发生Technology技术Temperature温度Thermal wrap 保温包裹包装Thermometer温度计Thickness（mm）厚度Tightened 巩固To Scale依照比例Trip跳闸Trouble shoot检修故障Trouble shooter检修故障专家V elocity(km/hr)速度Vibration震动Visual Inspection 肉眼检验V olts伏特Welded 焊接Dilogue1: Edward from Australia is discussing with Huang about manufacturing some lighting fixtures using design from Australia.Edward: Mr. Huang, these are the design drawings I brought from Australia. They are the designs for linear lighting.Huang: Let’s see. Can you first tell me the concept of linear because I have never heard of it. Edward: Linear lighting is just normal fluorescent light boxes link in a long continuous unbroken line of light. The special feature is that there are no dark spots between any two boxes. When switched on it looks like a complete line of light.Huang: I see. It is not easy to design that. At the moment we don’t have this type.Edward: I know, but if I give you the design, do you have the facilities and expertise to manufacture them?Huang: Looking at the design, the housing of the light boxes are made of gauge 19 aluminum . I need to make new moulds for that.Edward: Let me know the cost of the new moulds for that and the time required to fabricate them. Huang: I will do that. Can I confirm that the powder supply voltage is 230 volts; the ballast is electronic type; each light box shall have 2 bays of curved reflectors each housing a fluorescent tube of 20 watts. The dimensions of the light boxes are 1.2 meter by 200 mm. The covering istinted glass of 4mm thick secure to the light box by clips. The whole lighting system should be completely recessed and the surface flashed with the ceiling. Am I right?Edward: That’s right. Can you make a prototype and send it to Australia for me?Huang: No problem, but you will have to pay me for the mould cost. I estimate it will cost about 20.000 yuan.Edward: I can agree to that. We need to sign a secrecy agreement since you are having my design. Huang: Of course. Y ou also mentioned about the remote control type switches. Y ou want to have a 5-zone control device, right?Edward: That is right. Can you make them?Huang: Y es, we can. Tell me the range of control.Edward: I want a control range of 500 feet. The remote control handset should have LCD display. The sensor device should be wall mounted. Also, can you put in a timer for auto on-off.Huang: 500 feet, let’s see, it is about 150 meters. No problem.Dialogue 2: A customer talking to the boss of a shop selling lamps.Customer: I am keen to buy your electrical products but I come from Canada. The power supply in my country is not the same as in your country. Our supply is 110 volts.The boss: Our products are meant for countries with power supply of 220 volts.Customer: How can we solve this problem if I want to buy electrical goods from you?The boss: Y ou can see a step up transformer if you are just thinking of buying a few items. Customer: No, I am thinking of importing and selling the products in Canada.The boss: Oh, in that case we can manufacture products to suit your power supply.Customer: Can you do that?The boss: No problem, but you must meet a certain quota. If you buy in bulk we can even produce lamps, according to your specifications.Customer: What is the minimum number?The boss: Again that depends on what item is that?Customer: Bulbs and different types of lamps and fluorescent tubes.The boss: For lamps you have to order 1000 units and above.Customer: What about bulbs and fluorescent tubes?The boss: For bulbs and fluorescent tubes you need to order10.,000 units each.Customer: Ok. Thank you. I will pass the information to my main office.The boss: Please ask them whether they want the product to be UL certified?Customer: Do you have UL certification?The boss: Y es, we have. Our factory obtained ISO9002 in year 2000. We can send the products for testing and approval by UL.Customer: That will be very nice. I can confirm that because we only sell quality products. I will have no problem getting approval for importation.The boss: I understand. North America is very particular about UL certification on electrical goods, but it will increase my selling price.Customer: I will give you my design tomorrow and you work out the cost, ok?The boss: I look forward to seeing you tomorrow.Chapter7-Common Types of MaterialsCustomer: What material is this lamp stand made from?Sales person: This lamp stand is made from copper, sir.Customer: What about the lampshade? It looks like leather.Sales person: The lampshade is made of sheepskin from Xinjiang, sir.Customer: Do you have sheepskin lamp where the stand is made of bronze or carved wood? Sales person: We do have lamp stand made of bronze but not in carved wood.Customer: How many designs of sheepskin lamps do you have?Sales person: Beside pendant lamps, we also have table lamps, wall lamps and floor lamps made of sheepskin.Customer: This reading lamp, what material is the swing arm made from?Sales person: The material used is aluminum, a very light material.Customer: Is it powder coated? That must be more expensive.Sales person: Y es, it is, but it is also more classy. It is a good selling item.Customer: I am looking for something cheaper, do you have anything that is made from spray painted aluminum?Sales person: Y es, if your order is more than 500 units, we can specially make it for you. Customer: If the price is right, I will consider making an order for 1000 units. Can you also show me your latest models of glass pendant lamps?Sales person: Certainly sir, this glass pendant lamp has a metal art frame.Customer: V ery good, that is exactly what I want.Customer: I like to see some crystal chandeliers as well.Sales person: Do you want the acrylic crystal or the glass crystal sir?Customer: I like to see the acrylic type please.V ocabulary:Anodized Aluminum 经过阳极处理的铝合金Stainless steel不锈钢Chrome 洛Alloy 混合金Galvanised iron镀锌铁Polythene聚乙烯Fibre glass纤维玻璃Polystyrene/Styrofoam 白泡沫塑料Lacquer漆Epoxy Resin 环氧树脂Steel wire 钢丝Dust cover避尘盖Chapter7-Supplementary Teaching MaterialsAdditional V ocabulary:Tempered Glass 强化（钢化）玻璃Aluminum profile 型铝材Chrome plating 度洛Copper chain铜链Oven baked painting 烘干漆Curved tube 弯管Electro-plating 电镀Safety tube安全管Triode tube/ Three electrode tube三极管Plastic cover塑料盖Halogen powder卤粉Mixed powder混合粉Pre-aging预前老化Burn a CD 烤一个光盘Rivet 铆钉Washer垫圈Shim plate薄垫片Base plate 底座Pad 垫Pedestal柱脚，垫座Flange法兰（凸缘）Ring 环Tin Foil锡箔纸Teflon特绋龙（不沾锅的涂料）Hammer锤子Chisel凿子Screwdriver螺丝匕Spanner扳手Carbon fibre碳纤维Cloth 布料Clay 黏土Spray paint喷漆Composite material合成材料Polish磨光Red wood红木Mahogany桃花心木Hard wood硬木Soft wood软木Pinewood 松木Teak wood 柚木Peach wood 桃木Magnet磁铁Spring弹簧Coil spring圈形弹簧Inflammable material易燃材料Fire Resistant material耐火材料Neoprene人造胶Platinum白金Wax蜡Asbestos石棉Plaster石膏Dye染料Colouring material染色材料Oxyacetylene氧乙炔Lubricant润滑油Glycerine甘油Composite合成板Particle board颗粒板Cotton cloth棉布Shellac 虫胶清漆V arnish涂上一层发亮的涂料Synthetic 人造的Shop Drawing施工样图Additional Dialogue 1: Grace Hu of Golden Lighting Company is showing a newly designed table lamp to Mr. Somechai from Bangkok who is looking for lamps for his chain of hotels in Thailand.Grace: Mr. Somchai, this is the latest table lamp we specially designed for tropical hotels. Somchai: That is very nice, but your lampshade material is fabric that does not match with my hotel room decoration. Can you make them with coloured acrylic or glass.Grace: Y es, we can , but the lampshade will not be round or cone shape.Somchai: How about making it in square shape with 4 pieces of tinted acrylic?Grace: No problem. We have the70%see through acrylic. What about the body? I mean the lamp stand. We can have it in wood, plastic or porcelain.Somchai: I prefer peach wood in its natural polished form varnished with shellac.Grace: The light bulbs. Do you prefer incandescent or energy saving fluorescent bulbs. Somchai: Incandescent light gives it a better feeling of warmth but it consumes more electricity; so please give me the screw-on energy saving fluorescent.Grace: V ery well. Do you prefer the switch to be pull-string type or button type that is installed at the lamp base.Somchai: Pull string type and toggle. I want the knob at the end of the string to be tinted acrylic to match with the lampshade.Grace: Good idea. Do you want to charge the height of the lamp?Somchai: No. What about the base of the lamp? Are you going to use wood also?Grace: No, no. Wood will be too light. The lamp will not be stable. I would recomment imitation wood made from resin or polished brass block.Somchai: Can we use the wood on the top surface and metal base? Let me sketch it for you.Grace: Looking at your sketch I think it can be done. I have to find a way to secure the wood top with the metal base.Somchai: Right. The wire that comes with the lamp should be 3 meters long complete with a 3 pin plug, ok?Grace: Ok. Give me 3 days to work out the total cost for you. Y our order is for 1000 units right? Somchai: Correct. When you give me the quotation, can you also give me your shop drawings and tell me the time required to manufacture them?Chapter8- Product Description(Catherine from USA is inquiring about flushed ceiling lamps produced by Susan’s company. There is no catalogue so Susan has to describe the product to Catherine by description.Susan: We have a new design for a flushed ceiling lamp. Unfortunately, I don’t have the catalog with me.Catherine: What is special about this design, is it not round in shape?Susan: It is not round, it’s oval in shape, like that of half an egg.Catherine: How big is it? And what is it made from?Susan: The length is 600 mm and the width is 450 mm. The material is frosted glass with patern on it. We also have it in translucent plastic.Catherine: What sort of pattern? Rustic, modern art, pictures, antiques or what?Susan: We have various types of patterns, the best selling is the one with Mediterrancan flavour, you know, very Italian or Greek design.Catherine: Do you have something that is very Chinese, like Chinese brush painting type? Susan: No, we don’t have that. Wait a minute, I think that is a fantastic idea. I will tell my management and the designer about it. Thank you for your suggestion.Catherine: Y ou are welcome, it is just a thought. Do you have it in different color range? Susan: Y es, the base color of the lamp is Snow White, the patterns are in blue, beige, sandstone, maroon and green. Each color has multiple shades.Catherine: What sort of light bulbs does it use?Susan: It is designed to use energy saving tri tube U shape light tubes, you can also use energy saving mini swirl coloured light bulbs.Catherine: That is too cool, can you please send me the catalogs when it is available?V ocabulariesPrototype 原型Mock-up模型Graphic图解Graph图表Drawing图纸Plan平面图Section plan剖面图Elevation plan正面图Perspective plan展望图3-dimensional plan三维空间平面图Multi function 多功能Model number型号Contemporary design（flavour）现代设计(风格) Medieval design中世纪设计Stone age design时器时代设计Royal design皇室风格设计Modern design现代设计Futuristic design 未来派设计Space age design太空时代设计Shop drawing 施工图Cosy 舒适的Radiant 光芒灿烂的，辐射的Dull colour 亚色Multicolour 五彩缤纷的Violet紫罗兰色Crimson深红色Transparent red 透光红Dark golden暗金色Olive green橄榄绿Pearl grey珠光灰Texture质地Pleat 褶皱状Smooth平滑的Rough粗糙的Coarse粒状粗糙Chequered格子图样的Frosted磨沙表面的Rectangular矩形的Triangular三角形的Parabolic弧形的Concave凹的Convex 凸的Hexagon六角形的Octagon八角形的Irregular shape 异形的Discoloration变色Loss of light光度损失Mounting frames裱框Housing主体框架Vibration振动Fluctuation 波动Light beam光束Anchored锚定Product description in writingLinda: Ms Han, I am interested in your ceiling lamp and table lamp, can you send me the product description and the packing information?Han: Of course Linda, I will do that right away.(Ms Han wrote the following information and faxed over to Ms Linda)Dear Ms Linda,As requested, I will now faxed over to you the product description and packing information regarding the ceiling lamp and the table lamp. If you have further questions please don’t hesitate to contact us.For ceiling lamp:1.Brand name: LEACL Model TTZ22.Country of origin: China3.Key specifications/special features: e.g. circular in shapea. Diameter(mm):450b.Height(mm):110c,Material used: Plastic in snow white color, galvanized base plate.d.Packing size:Single:500*500*500Set of 12 pieces(12支装)：1000*1000*450 boxes. Sets of 12 will be packed in wooden crates. weight:0.8 kg/piecef.Gross weight:1.0 kg include packing/piece4.Power:3 nos.45w screw-base bulbsFor Table lamp:1.Brand name and model:SUNLIGHT Model XYZ2.Country of originL China3.Key specifications/special featuresa. Shade: Umbrella shade, made of pleated fabric, beige colour, wire framed.b.Body: Narrow cylindrical brass bodyC,Base:Polished brass with base switchd.Height:350mme.Bulb:single60 w standard bayonet base weight:1.250 kg/pcg.Gross weight:1.360kg/pc4.Package: 1 lamp shade wire framed1 brass body1 brass base-plate with switch1 60 w clear bulb6 meters long wire with 2-pin plug5. Power: 220v 50hzI hope you find the above information useful.Thank you.Han MeiguiProduct Description in writing(After receiving the product descriptions from Ms Han. Linda decided to enquire about recessed fluorescent ceiling luminaries for factories and requested Ms Han to write the product description for sales brochure.Linda: Hi, Ms Han, how are you today? Thank you for the product descriptions for the ceiling and table lamps. Can I ask you something about your ceiling fluorescent luminaries?Han: Y es, what can I do for you?Linda: Can you give me a product description about your recessed flush mounted ceiling fluorescent luminaries? This time I want it to be more descriptive rather than tabulated. It is more for sales description: you know what I mean?Han: I think I get you. I will try, give me a day or two.(Ms Han wrote the following and e-mailed to Linda)Manufacturer: SUNLIGHT LIGHTNG CO., LTDProduct description: Ultra Bright Model XYZ is a premium quality luminaries, it is designed for energy saving lighting task. The Ultra smooth louver reflectors help to distribute the lights evenly and achieve a wider spread, enabling larger distance between light points. As a result, less lighting points are required. By using Ultra Bright series of products, not only you save energy cost but you also save installation cost.Key features: Superior 10 year performance warrantyResistant to degradationEasy to cleanOutstanding corrosion resistant bodyLarge savings in energy costTypical Applications: Warchouses, Factories, Sport centers, Supermarkets, OfficesTechnical Data: Dimension:1200mmm*450mm*150mmWeight:3.25kg/unitLight tubes:3 nos. 2-pin fluorescent tubesPowder: 220V 50 hzOperating Temperature:-40 to +60度Housing:Galvanize metal sheet gaugeReflector cover: Chrome plate plasticAccessories: electronic ballast, choke,110/230 V convertorWarranty: 5 years on materialsAlways at your service.Thank you,Han MeiguiChapter 9 Getting Acquainted with the customerThis chapter shall concentrate on social conversation with the clientsDilogue1: At the airport(Mr. Lin is meeting a client from Pakistan)Mr. Lin: Are you Mr. Ali Hassan?Ali: Yes, I am. And you are?Mr. Lin: I am Linhua, please call me Charles, welcome to China.Ali: Nice to meet you Charles, what do we do next?Charles: We have arranged transport for you, please come with me.Ali: Thank you.Dialogue 2: In the carCharles: How was your journey?Ali: It was a long flight, I had to transit in Singapore.Charles: How many hours was your journey?Ali: From Karachi to Singapore was 5 hours, Singapore to Guangzhou was 3 and half hours but I had to wait at Singapore airport for 2 hours.Charles: Y ou must be tired. Are you hungry? Shall we have something to eat?Ali: No, thank you. I already had my lunch when I was on the plane.Charles: In that case we go straight to Guzhen, is that alright?Ali: Yes, that is fine. How long is the journey?Charles: The journey will take about I and a half hour. Please take a rest.Ali: That’s alright, have you arranged a hotel room for me?Charles: Y es, we have booked a room for you at the Xngdu Hotel, which is very near to our company.Ali: Thank you. How much is the room?Charles: It’s a 3 star hotel, the room rate is 200 Y uan a night after discount.Ali: The price is alright. Do they accept credit cards?Charles: I am not sure. We can find out the reception desk.Dialogue 3: At the hotelCharles: Mr, Hassan, we have arrived at the hotel, here it is.Ali: It is a nice hotel.(Charles and Ali go to the reception counter and after Ali Hassan has checked in)Charles: Mr Hasan, what is your room number?Ali: My room numbei is 321Charles: Please take a rest. I shall meet you at 7:00 pm for dinner, is that alright?Ali: Can you make it 8 pm? I have to make a few international calls.Charles: No problem, I shall wait for you at the lobby at 8 pm.Ali: See you later, bye , bye.。
