完整word版商务交际英语1期末复习

A. It dorsn 11 matter.B. Not 1 can't.C. Surct why do you need it? 5. 一I bet that Mike wished you had told him that earlier.A. We should also find what the customers keep in their minds-B. So be careful with our job.C. WclL Mike isn f f a fool. he won 1： do thnt again.二、阅汇与结构（共计30分,每小JB 2分）6—20 B ：ffi ）读下面的句子,从A 、B.C 三个选项中选出一个能填入空白处的正确选项,井将答 案序号写在答IE 纸上。

6. You won't choose this brand namjA. wtll youB< won't youC ・ don'i you7. There WHKin the meeting room n 、 the gcncrnl munogcr predicted the compuny 1* niilcB iurgrhA. silenceC. silently8. rd like to know whnt time wc enn 帝 the contninrr it IH in the parh 国家开放大学电大专科《商务英语1》2024期末试题及答案（试卷号：3897）一,交际用语（共计10分.每小题2分）1一5 Jffi ：选择正确的语句完成下面对话，井将答案序号写在答题纸上。

L — Could you give me an example of good tcamwarking there?A- Sorry. 1 can see from yaur resume.B- Surc> I was the treasurer of the Students 1 Union.C ・ Not at all. 1 was in charge of saleji for Corporate Pan-Asia-2. - Thr senior managers need the results from Iasi month straight way ，so I can't stop to talk. P ve got tohurry.A. Stay longer.C. Ck ・ see you laten3. Hello* I'm Susan. Nice to meet you.B. Nice to meet you. too<C. How are you?4.Sally • could you lend me your calculator? Mine is not working.B. Go sluwly. A- Are you?% 1 have finished _________ your project plnn.A. read B- to readC. rrAdingl()> Price* niuy chnngc quickly if supply or dcmnnd _________ 一•A. changes B- changeC. will chnngc11. The re exAtninntian rr»ult!» indiente that onr-third of the good^ arc not ___________________ sundiirci.A・ up to withinC on12. The ten doy dtspUy and JHI I C_________ finished tomorrow.A. i»B. would beQ will beI3a ril __ ____ the rcmittoncc (or you in our rccor<h>A. check in Vk check outC. check up14. _______ i. very important thnT you don't make any mi?<tnkc^ when you calculntcthose figuresA. ThatC. Wh/it15a But fhr chnrKc will be and it aho Town down delivery^At more vjilunble B. cheaper(*. highrr16. Aftvr thin, we have to pout ___________ iettern.At A set of B. n lovI7> At iinivcrMfy I __________ never _________ my osMRnmentN in late.A. huvc^dinndB. hovc*w< handed(?• handedI土When a compnny necdai io HCM |jcoplr f ii rnny advcrtiMt the job in nnrwhpoper <n on ■ wHElcA. employB. retain('• use19. We'll let you know when we ____________ u decision.At take B> giveC> EAke20. - ____ your check in received within a week we shall have no altcrnnttvr.A. Unless AsC.If三■阅读理解(共40分.督小JE 4分)2)-25矩：阅读下列短文.从A,B、C三个选项中选出一个正璃答案•弁将答案序号写在答髓纸上.Passage IAccounting is More 1 han NumbersAccounting could date back to nbuut 7.000 years ago. People of thnt time relied on old accounting mcthoch to record the growth of crops and herds. Accounting Ms greiitly developed with the growth of joint-stock companies.When you think of Accountings you may find of table* nnd numbers. Thai imuRr (loe»n*• usually K»vt you loo much cxciTrmcnt When you have your own business t thought ihg numbers come to inran the world to you bccnwsv they Rive you the record of how much money you1 vr earned or IghActunlly• nccountinn IM not simply ubout strAngc dolbir timountA or boring numbers) they're your nalrn Sure, your co5t»t nnd your profits In other war(U t nccnuntinft is a hngungc of bu^incKH. Once you know how to wotk with ihone numbenif hew to rend fhonr THirnbtr5 nnd how to read the story ihry rcIL yon will be Able to your huMinrMfttoward grcutrr2L Accouniing could date back to nbout ________ ___ years ago.A.7.000 R 6,000G 5.000:22. I^ople in the old dnya rrlird on old accounting methods to record _______________ •A. how much money they hadK the mnnnKcmrnt of their businesA(二the growth of crops and herds23. Accounting hx伟grrwtly changed with the development o( ___________ .A. crop# nnd hrrda K joint stock compnnicAC・ internrf cnmpAmeA24. Accounting is very important in your business because it show,A. how much money you1 ve earned or lostK pwz full of rubles and nunthersC. Mrnngr dollor Amounts or boring numbers25> Accurding to thr writer, accounting is ___________ _ .A. o language al businessK your sales figurcst your cost«r and your profitsC» Both A and B26—30H：倜根!KMJ文内容判断始出的谓句是否正《l,正碗的的瑁并将答案可在答81纸上。

国家开放大学电大专科《商务交际英语(1)》期末试题及答案(试卷号：4015)I. MULTIPLE CHOICE (10 小题，每小题2 分，共20 分)Choose the letter indicating the best choice to complete each sentence or answer each question.1.The process used to send and interpret messages is called .municationB.feedbackC.translation2. A is composed of a set of symbols.A.messageB.senderC.receiver3. A letter from a boss to his secretary is an communication.A.oralB.internalC.external4.messages are usually organized in an indirect order.A.PositiveB.NeutralC.Negative5.An obstacle to the communication process is called a(n) .A.internal barrierB.external barriermunication barrier6. A synonym for is difference.A.diversityB.ethnicityC.minority7. A is a formal report that describes a problem and recommends a solution.A.memoB.proposalC.letter8.reports present information and include little analysis.A.Formalrmalrmational9.After analyzing data, you may arrive at a(n) .A.hypothesisB・ conclusionC. recommendation10.The is what you want to achieve through a message.A.objectiveB.main ideaC.supporting informationIL TRUE/FALSE (10小题，每小题2分，共20分)Write a T in the space provided if the statement is true. Write an F in the space if the statement is false. Your judgment should be based on your understanding of the course book.IL A multinational company conducts business with just one nation.12.If possible, a memo should be limited to one page-13.Cultural differences can be communication barriers.14.In good business writing, the writer sometimes addresses the receiver by name.15.There is no right or wrong way to fold a letter and insert it into an envelope-17.Proposals may be internal or external.18.There are two participants in the communication process： the message and the receiver.e indirect order when you expect your reader to response favorably to the main idea in a report.20.Analytical reports present information and include analysis, conclusions, and recommendations. III. READING COMPREHENSION （10 小题，每小题2 分，共20 分）Read the following two passages and answer the questions.Passage OneNowadays, more and more attention is being paid to "business ethics". But what does it mean? What is the importance of ethics in business?Business ethics is not about personality^ though a good personality is valuable. Ethics is the primary clement and prerequisite for successful business. No matter what you do, you should think of business as a matter of integrity. Nowadays, the slip in ethics and the absence of social responsibility, especially integrity, have led to a crisis in business, seriously influencing social development.Events resulting from a loss of trust arc being seen now and then and they affect the society in many unfortunate ways. Most people know the importance of business ethics, but still some people don't honor them. We often hear media reports on problems in business, such as adding harmful materials to products. These behaviors cause much damage to consumers, who spend money but do not get quality commodities, especially when these commodities do great harm to their health. It is difficult for people to forget the case in which some children consumed unsafe milk powder produced by a few immoral businesses, and their health suffered serious damage as a result. People can't bear this kind of behavior and the businesses responsible must be closed down and the related personnel be published.21.What is the primary component for a prosperous business?A.Good management.Business ethics.C. Reliable credit status.22.What is the influence of losing integrity?A.Hinder social development.B・ Worsen the company's reputation.C・ Reduce people's trust between each other.23.What is people's attitude towards business ethics?A.All people pay attention to business ethics.Be Most people attach importance to it and follow it.C. Lots of people know its importance but still some don't honor it.24.Which of the following items is NOT mentioned in this passage?A.The absence of ethics has led to a crisis in business world.B.Manufacturers' immoral behaviors do little harm to consumers.C.Media is important for people to know more about commodities.25.What is the author's attitude toward immoral behaviors in business?A- Critical.B.Affirmative.C.Indifferent.Passage TwoSome people make you feel comfortable when they are around. These people have something in common. And once we know what it is we can try to do it ourselves.How is it done? Here are several skills that good talkers have. If you follow the skills, they'll help you put people at their ease, and make friends with them quickly.First of all, good talkers ask questions. Almost anyone, no matter how shy he is, will answer a question. And how he answers will let you know how far you can go.Second, once good talkers have asked questions, they listen to the answers. And to find out what sort of person you are talking to, you really have to listen carefully and attentively.Real listening at least means some things. First it means not to change the subject of the conversation. Real listening also means not just listening to words but to tones of voice. If the voice sounds dull, then, it's time for you to change the subject.Finally, good talkers know well now to deal with the occasion of parting. If you want to see that person again, don't keep it a secret. Let people know what you feel, and they may walk away feeling as if they've know you half their life.26.If you follow the skills that good talkers have, they'll help you・A.make friends quicklyB.make friends slowlyG become a famous speaker27.Asking questions might be a quite good and suitable way.A.for you to make more and more new friendsB.to begin your business talksC.to get the conversation going smoothly28.Generally speaking, good talkers are persons who.A.are good at making any topic interestingB.never talk too much or too littleC・ always speak in a gentle way29.If you really take delight in meeting someone again, .A.it seems necessary for you to let him know itB.it's proper for you to give him a second handshakeC.it'll be helpful for you to have further understanding of him30.What's the main idea of the passage?A. How to be a good listener.B< How to ask questions.C.The skills that good talkers have.IV. TRANSLATION （4小题，每小题5分，共20分）Translate the following sentences into Chinese.31.Whether you realize it or not, you spend about two-thirds of each day communicating.32.Your coworkers, customers, and business associates come from differentbackgrounds.33.Men and women can be hired for any job for which they arc qualified in today's workplace.34.E-mail has several advantages compared to other types of written communication.V. WRITING （2小题，每小题10分，共20分）35.According to the given facts, format a business envelope. （10 分）The sender：Mr. Brown, Manager, Tricorp Office Systems48 Commonwealth Lane, Singapore 149553Fax：（65） 276 8891The receiver:Ms. Lim, Office Manager, JL Technology Pte Lid.15 Hoy Fatt Road, Singapore 159504Fax：（65）283 053736.Write a letter in a traditional format according to the following situation. （10 分）Your best friend, Liu Hui, gave you a book as your birthday gift. Please write a letter of congratulation （感谢信）lo show your thanks, and to explain why you like the book.试题答案及评分标准（仅供参考）I. MULTIPLE CHOICE （10 小题，每小题2 分，共20 分）IL TRUE/FALSE （10小题，每小题2分，共20分）Write a T in the space provided if the statement is true. Write an F in the space if the statement is false. Your judgment should be based on your understanding of the course book-ill. READING COMPREHENSION 小题，每小题分，共分）Read the following two passages and answer the questions.IV.TRANSLATION （4小题，每小题5分，共20分）Translate the following sentences into Chinese.31.Whether you realize it or not, you spend about two-thirds of each day communicating.无论你是否意识到，你每天都要花大约三分之二的时间进行交流。

国家开放大学2019年秋商务英语3897试题与答案（在后面）一、交际用语（共计10分，每小题分）题：根据对话内容选择恰当的选项。

1.- Thank you very much for helping me.A.You're welcome.B.It doesn't matter.C.No need.2.一Hello, Lucy. How are you?And you?A.Fine, thanks.B.Yes, I am.C.Glad to meet you.3.—— Help yourself to some fish.A.It sounds nice.B.Thank you.C.Yes, please.4.一Good morning. Far East Logistics Company. This is Lin Hanxue. May I help you?A.Good morning, Ms. Lin. Nice to meet you.B.No, thank you.C.Good morning, Ms. Lin. This is Daniel Anderson speaking.5.- Here you are, Sir.A.All right.B.Yes, here we are.C.Thank you very much.二、词汇与结构（共计30分，每小题分）20题：阅读下面的句子，从三个选项中选出一个能填入空白处的最佳选项。

6.There many people running in the park every morning.A.isC. areB.were7.These police often the children across the street.A.helpB.helpsC.is helping8.It is better to tell someone to get it.A.fixB.fixedC.fixing9.The ten-day display and sale finished tomorrow.A.isB.would beC.will be10.You are planning to export this product to Europe, ?A.don't youB.aren't youC.are youI 1. Markets are the system that some people's demands and some other people's supplies.A.rejectsB.meetsC.bridges12.Small holes should be made in theA.dryC.wet13.I packing in wooden cases.A.PreferB.getC.think14.I'll the remittance f or you m our records.A.check inC. check upB.check out15.Th ere are some visitors to our marketing department next week.eB.to comingmg16.The woolen gloves should in twenty boxes.A.be packedC.be packing17.But the charge will be __ a nd it also slows down delivery.A.more valuableB.cheaperC.higher18.I'd like to know what time we can get the container it is in the port.A.whyB.whenC.where19.The third part is the results.A.expectB.expectingC.expected20.18 of the EU members have replaced their national currencies by Euro notes and corns 2002.A.forB.atC.since三、阅读理解（共计40分，每小题分）2125题：阅读下列短文，从三个选项中选出一个正确答案。

成人高等教育2022年第二学期期末考试学习方式: 函授/业余时间：120分钟考试科目:《剑桥商务英语Ⅰ》（总分）100分集中开卷考试特别提醒：1、所有答案均须填写在答题卷上，否则无效。

2、每份答卷上均须准确填写专业、身份证号码、所属学习中心名称、学号、姓名等。

一单选题 (共30题，总分值90分 )1. 请将正确项选出，要求英汉转换意义准确，符合商务英语规范: in reliance on （3 分）A. 与...一致B. 依靠C. 提议D. 遵守2. 请将正确的选项标出，要求英英转换意义准确，符合商务英语规范: tumble （3 分）A. to be trapped in difficultyB. to fall quickly and without controlC. to be tired of doingD. to become less in number or smaller3. 请将正确项选出，要求英汉转换意义准确，符合商务英语规范: in principle （3 分）A. 适用于B. 主要来讲C. 原则上D. 规定4. Marityn had to leave for Mexico City;__________,she will not be available for next week'smeeting. （3 分）A. consequentlyB. neverthelessC. moreover5. 请将正确项选出，要求英汉转换意义准确，符合商务英语规范: usher in （3 分）A. 内部使用B. 迎来C. 丢弃D. 相似6. 请将正确项选出，要求英汉转换意义准确，符合商务英语规范: fluctuation （3 分）A. 矛盾B. 波动C. 通货膨胀D. 流利，流畅7. I am writing to find out the facts __ to yourrecent insurance claim. （3 分）A. be relatedB. relateC. relating8. 请将正确的选项标出，要求英英转换意义准确，符合商务英语规范: to put on an event （3 分）A. to come up with ideasB. to come on for sth.C. to arrange for sthD. to work on managerial skills9. 请将正确项选出，要求英汉转换意义准确，符合商务英语规范: Preference Stock （3 分）A. 优惠股B. 普通股C. 绩优股D. 优先股10. 请将正确项选出，要求英汉转换意义准确，符合商务英语规范: a line of credit （3 分）A. 信用额度B. 在信用基础上C. 信用公司D. 信用等级11. 请将正确项选出，要求英汉转换意义准确，符合商务英语规范: It is proposed that （3 分）A. 可能会…B. 最好会…C. 应该是…D. 必定会…12. 请将正确项选出，要求英汉转换意义准确，符合商务英语规范: premium （3 分）A. 最低费用B. 罚单C. 保险费D. 赔偿13. 请将正确项选出，要求英汉转换意义准确，符合商务英语规范: with reference to （3 分）A. 指定B. 参考C. 关于D. 遵守14. We acknowledged the receipt of your letter dated26th September _________ connection _________ the above subject. （3 分）A. for,withB. for,toC. in,withD. in,to15. 请将正确的选项标出，要求英英转换意义准确，符合商务英语规范: assign （3 分）A. to take or move outB. to put sth in a particular orderC. to choose or give a particular job to sbD. to decide how sth will be made16. 请将正确的选项标出，要求英英转换意义准确，符合商务英语规范: promote （3 分）A. to encourage the popularity, sale or developmentB. to change or varyC. to act as judge in an argumentD. to speak or write to someone17. We desire to establish _________ beneficialbusiness relations. （3 分）A. mutualB. mutuallyC. equalD. equally18. 请将正确的选项标出，要求英英转换意义准确，符合商务英语规范: put forward （3 分）A. to arrange for somethingB. to come on somethingC. to put on an eventD. to suggest an idea for consideration19. Please examine the matter and send us the __ ofthe missing three boxes by air parcel. （3 分）A. paymentB. replacementC. adjustment20. _________ you like other items, kindly let usknow and we shall be only too pleased to make you offers direct. （3 分）A. In caseB. In the caseC. In this caseD. In that case21. 请将正确的选项标出，要求英英转换意义准确，符合商务英语规范: to address （3 分）A. to speak or write to someone, or to direct informationat someone.B. to offer, supplyC. to stipulateD. to come up with ideas22. 请将正确的选项标出，要求英英转换意义准确，符合商务英语规范: to withhold （3 分）A. to offer something for a decisionB. to have a particular right to doC. to put something in a particular orderD. to refuse to give or to keep back23. 请将正确项选出，要求英汉转换意义准确，符合商务英语规范: financial scene （3 分）A. 商业场景B. 金融场面C. 金融业D. 资金融通24. We will do our best to _________ shipment to meetyour requirements in time. （3 分）A. complyB. makeC. expediteD. arrange25. 请将正确的选项标出，要求英英转换意义准确，符合商务英语规范: seminar （3 分）A. survivalB. study of a universityC. sightseeingD. social setting26. We are pleased to _________ you that 6000 dozenof shirts under Sales Confirmation NO.C123, L/C No.5678 have gone off on S.S. “Dongfeng”（3 分）A. askB. informC. speakD. talk一单选题 (共30题，总分值90分 )1. 答案：B解析过程：2. 答案：B 解析过程：3. 答案：C 解析过程：4. 答案：A 解析过程：5. 答案：B 解析过程：6. 答案：B 解析过程：7. 答案：C 解析过程：8. 答案：C 解析过程：9. 答案：D解析过程：10. 答案：A 解析过程：11. 答案：C 解析过程：12. 答案：C 解析过程：13. 答案：C 解析过程：14. 答案：C 解析过程：15. 答案：C 解析过程：16. 答案：A 解析过程：17. 答案：A 解析过程：18. 答案：D 解析过程：19. 答案：B 解析过程：20. 答案：A 解析过程：21. 答案：A 解析过程：22. 答案：D 解析过程：23. 答案：C 解析过程：24. 答案：C解析过程：25. 答案：B 解析过程：26. 答案：B。

商务英语期末复习资料Part I Translate the following English words into Chinese.1. bill of exchange 2. sight draft 3. irrevocable L/C 4. penalty 5. money of payment 6. usance L/C 7. money of account 8. promissory note 9. commercial draft 10. advising bank 11. Force Majeure 12. combined transport document Part II . Translate the following Chinese words into English1. 佣金佣金2. 单价单价3. 承兑承兑4. 贴现贴现5. 受益人受益人6. 独立代理独立代理7. 支票支票 8. 进口许可证进口许可证 9. 背书 10. 补偿贸易 11. 折扣折扣 12. 示票 13. 跟单托收 14. 经销经销 15. 索赔索赔16. 商业发票 17. 保险凭证保险凭证 18. 汇率汇率19．检验证书．检验证书 20. 保兑保兑Part III Write down the full name of the following abbreviations and the translations.1. D/P2. M/T3. CIF4. D/A5. T/T6. B/LPart IV Decide whether the following statements are true or false by writing “T” for true and “F” for false in the bracket besides each statement.1. International trade is only the exchange of goods between nations. 2. The distributor gains profits from the price difference at which he buys and resells the goods. 3. In reality, the quantity of goods shipped must be exactly the same with that stipulated in the contract. 4. Partial shipment means that the goods under one contract are shipped in different terms or by different lots. 5. A unit price consists of four parts: currency unit, unit price figure, measuring unit and price terms. 6. The buyer will inform the seller the opening of L/C and pass the L/C to the seller. 7. In counterpurchase, the value of countertrade goods has to equal that of the export. 8. Whether sale by buyer ’s sample or by seller ’s sample, the quality of the commodities should be strictly same as sample. Otherwise, it should be stipulated in the contract clearly. 9. Transshipment may increase the cost of shipment and the possibility of delay in delivery of commodities. 10. In international trade, if All Risks was covered, any loss caused by any reason on the way can be compensated by insurance company. 11. Under the the term term term of of of D/A, D/A, D/A, it it it is is the the bank bank bank in exporter in exporter ’s s country country country who who who makes makes makes acceptance acceptance acceptance to to to the the the draft draft draft and delivers and delivers documents to the importer. 12. Landed quality and weight means that the inspection carried out at the port of destination will be final. 13. When EXW or DDP is used, the commodity is generally inspected in the exporting country. 14. “USD200 per M/T CIFC2 London ” means that the seller will receive 200 US dollars for per metric ton. Part V Fill in the blanks with the best choice.1. Who has the exclusive right of selling the goods in a marketing area at the price he fixes? ___. a. Consignor b. Exclusive distributor c. Exclusive agent d. Bidder 2. When the seller only pays freight for the goods up to arrival at the port of destination, the term is _____. a. FOB b. CFR c. DDU d. CIF 3. Partial shipment may be necessary when ____. a. direct liners are not available b. the amount of the cargo is very small c. the shipping date is very close d. the export covers a large amount of goods 4. The goods concluded on the CIF basis have been burnt because of the fire after being loaded, then ____. a. the loss is due to the seller b. the seller asks the insurance company for compensation c. the buyer asks the insurance company for compensation d. the loss is due to the party who pays the freight 5. In the following terms of settlement, which is the most risky one for the seller? ____. a. T/T in advance b. D/A c. D/P at sight d. D/P after sight 6. 6. When When When ____ ____ ____ happens, happens, happens, the the the party party party that that that fails fails fails to to to perform perform perform the the the contract contract contract is is is allowed allowed allowed to to to relieve relieve relieve liabilities liabilities liabilities of of of the the non-performance. a. war b. world market price goes up c. manufacture fault d. currency devaluation 7. Which is NOT the example of trade barriers? _____. a. Tariffs b. Quotas c. Import duties d. Income tax 8. In international trade, the seller ships the goods to the buyer when there is no purchase made. The seller retains title to the goods until the buyer has sold them. This is ___. a. bidding b. agency c. consignment d. distributor 9. Which stipulation of the date of shipment is often used in a contract? ____. a. One day b. Within several days after the L/C has been received c. Prompt shipment d. Concrete shipment time 10. Particular additional coverage of CIC ____. a. can be covered alone b. can’t be covered alone c. can be covered alone when more than two of them are covered d. can be covered alone when only one of the insured applies for insurance 11. Which one of the following quotations is wrong? a. FOB QINGDAO USD10.00/PC b. CIF LIVERPOOL GBP125.00/MT c. FOB SHANGHAI $15.25/PC d. FOB JINAN USD2.00/KG 12. Under CIF, freight on the B/L is marked as ____. a. Freight Prepaid b. Freight Collect c. Freight Pre-payable d. Freight Unpaid 13. Based on whether the goods are loaded or not, the B/L can be classified into ____. a. clean B/L and unclean B/L b. direct B/L and transshipment B/L c. straight B/L and order B/L d. on board B/L and received for shipment B/L 14. A company exports 50 tons of wheat, the seller delivers the extra 2 tons, then the buyer should ____. a. accept 52 tons b. refuse to take 52 tons c. accept extra 1 ton d. refuse to accept extra 2 tons Part Part VI VI . Translate Translate the the the following following following English English English sentences sentences sentences into into into Chinese Chinese Chinese or or or Chinese Chinese Chinese sentences sentences sentences into into English 1. FOB means that the seller delivers when the goods pass the ship ’s rail nominated by the buyer at the named port of shipment. 2. Total amount, as its name suggests, is the sum of the money for one business transaction. It equals to the unit price multiplied by the quantity of the goods. 3. Generally speaking, the L/C should arrive to the seller at least 15 days before the time of shipment to allow sufficient time to check and amend, if necessary, the L/C and to arrange shipment. 4. Under an FOB, CFR or CIF contract, port of shipment is usually proposed by the exporter and is stipulated in 1. 汇票汇票 2. 即期汇票即期汇票3. 不可撤销信用证不可撤销信用证 4. 罚金罚金5. 支付货币支付货币 6. 远期信用证远期信用证7. 计价货币计价货币 8. 本票本票9. 商业汇票商业汇票 10. 通知行通知行不可抗力不可抗力 12. 多式联运单据多式联运单据commission unit price accept/acceptance discount beneficiary factor check import license 9. endorse/endorsement 10. compensation trade 11. discount/allowance presentation documentary collection distribution 15. claim 16. commercial invoice insurance certificate 18. exchange rate 19. inspection certificate 20. confirm/confirmation Part V Fill in the blanks with the best choice.（每小题2分，共20分）1—5 b b d c b 6—10 a d c b b 11—14 c a d a Part VI . Translate the following English sentences into Chinese or Chinese sentences into English （英译中每小题2分，中译英每小题3分，共25分）1. FOB 是指货物越过指定装运港买方指派的船只的船舷时，卖方就完成了交货义务。

商务英语期末复习(总8页)--本页仅作为文档封面，使用时请直接删除即可----内页可以根据需求调整合适字体及大小--freelance 自由职业的[?fri:lɑ:ns]You sell your work or services to a number of different companies. 自由职业你把你的工作或服务卖给许多不同的公司teleworking 远程工作；在家办公;You work for a company from home via email,phone or the Internet电子办公你在家中通过电子邮件、电话或互联网为一家公司工作，job-sharing 分担工作制You do your job for part of the week and another person does it for the other part. 分担工作你在这周做了你的这份工作的一部分，另一个人做另一部分shift work 换班工作You work during different parts of the day(eg nights).轮班工作你在一天中的不同时段工作（如夜班）part-time 兼职;半日工作You only work for some ot the week(not full-time).兼职工作你只工作了一周（不是全职）。

temping 打临时工，做临时工作，打零工You work for different companies for a short time without a permanent contract.临时工作你在不同的公司工作很短的时间没有一个永久的合同。

c onsultancy 顾问工作，顾问职位; 咨询公司; [k?n?s?ltnsi:]You aren’t employed by a company,but are paid to give specialist advice.顾问公司；咨询公司你不是受雇于公司，但支付给专业的意见flextime 弹性上班制;You work a number of hours per week or month but you decide when you start or finish.弹性制你每周工作几个小时或一个月，但你决定当你工作的起始时间hot-desking 办公桌轮用制（按需要或依照轮流制度分配办公桌，而不是给每位员工桌子）;You don’t have a permanent place or office to work at,but you find a place to work whenyouarrive.办公桌轮用你没有一个固定的办公地点，但当你需要办公室可以找到一个办公地点How to job - shareWouldn't it be nice if the working week finished on Wednesday With a job-shareit can. Here's the essential guide to making it work.如果工作都在星期三完成，那岂不是很好吗？有工作共享就可以做到。

商务交际英语1期末考试复习指导考试题型I. MULTIPLE CHOICES: （10小题，每小题1分，共10分）II. TRUE / FALSE （10小题，每小题1分，共10分）III. READING COMPREHENSION （10小题，每小题2分，共20分）IV. TRANSLATION (4 段短文, 每段5分, 共20 分)V. WRITING （40分）复习内容英语在国际商务活动中起着非常重要的作用。

掌握用英语进行商务交际的能力，有利于在激烈竞争中占有先机，反之，将可能面临挫折和失望。

商务交际英语1这门课程，涵盖了商务交际活动中的基本知识和技能，如：信函、备忘录/便笺、电子邮件和报告的写作技巧等，此外，还讲授了一些当代商务理念、职业道德规范、批判性思维能力和团队精神，以及图表的运用、技术性写作、客户服务、多元文化工作环境中的交际等。

本次考试的具体内容：有关日常生活或工作场所的交际技巧和交际目的；怎样在商务工作中给对方写信息；怎样写备忘录；怎样在工作中给你的工作伙伴或客户写商务信件等。

那么，根据这些内容，所涉及到课本上的章节有：Chapter 1 Communicating in your lifeChapter 2 Communicating in a diverse workplaceChapter 3 Writing with styleChapter 4 Writing memos and E-mailChapter 5 Writing letters to your clients and customersChapter 6 Writing reports: A complex process made easy特别是第2、4、5章节要重点复习。

在写作方面重点复习怎样写商务备忘录和信件。

本次考试分为5个部分，下面就以几个例题为准简单地介绍一下：具体复习重点1. 单项选择（10小题，每小题1分，共10分）主要考查学生对商务交际英语基础知识的掌握学生可把重点放在以下几种商务交际中应注意的地方：the purpose of communication、theprocess of communication、verbal and non-verbal messages、internal and external barriers tocommunication、responsibilities of participants、body language、personal space、lateralscommunication、audience analysis、common channels of oral message、cross-culturalcommunication and the guidelines、communication tips、Challenges of Diversity、direct andindirect order、building strong paragraphs (including the five Ws) 、the purpose of memos ande-mails、communication overload、the common abuses of e-mails、the stage of planning a message、neutral or positive messages等。

商务交际英语（1）期末复习指导.doc(2009.06.10)商务交际英语(1)期末复习指导(⽂本)杨启宁：商务英语教学：看来电⼤系统的英语教师们在商务英语教学⽅⽽积累了很多经验, 希望⼤家能踊跃参加讨论，介绍⾃⼰的宝贵经验！杨启宁：Hope someone can join us.李艳勤：Ii would like to join in ,what should Ii do ?刘世伟：I think we can benefit from this discussion.杨启宁：第⼀章与第⼆章学习过⽊课程的学⽣经常对于这两章的内容感到不好把握，认为这两章内容太细了，概念乂多，是在难以抓住学习重点。

第⼀章介绍了交际的定义，为什么⼈类要有交际活动？交际活动中重要参与者都是谁？他们怎样进⾏交际活动？这样捋⼀下，对于理解学习内容是否令帮助？杨启宁：欢迎评论！李艳勤：交际的定义是不是瑕好都记下呢？王姣：如果⼈与⼈这间没有了交流，你能想象得到这个世界会变成什么样吗？刘世伟：Thank you for your summary.周可宝：是的，现在的学⽜⽐原来很不⼀样，很多学⽣⽐较浮躁，上课的时候只耍要考试巫点，我们有时候真是⽆能为⼒。

阿呵杨启宁：第三、四、五、六章接下来的这四章的教学内容都是有关商务交际活动中的具体技能。

曾经有同学问过，为什么这么多写作的内容？殊不知，写作，尤其是写出复合规范的商务⽂体，这是交际活动中最为重要的⼀项技能。

俗话说，⼝说⽆凭，尤其是涉及经济利益的商务活动，更需要⽤载体记录。

E-mail的写作，备忘录的写作，商务信函的写作，会议⽂件的写作，都是商务活动中最基本的技能，也是我们在学习中要掌握的技能。

杨启宁：这部分内容难点在哪⼉呢?李艳勤：⽤英⽂写!!还有那些格式.周可宝：杨⽼师的准备很充分，觉得这样的讨论对于梳理学习要点很有帮助。

刘世伟：商务交际英语（1）的⽹上资源杨⽼师，您好。

商务交际英语（1）的⽹上资源有哪些？能否介绍⼀下？周可宝：You can just go to the course site and open the links as you want.杨启宁：Welcome! This afternoon, we are going to talk about English & Communication for Colleges. Welcome everyone to join us.周可宝：today's schedule is busy, we have so many courses at the same time to comunicate.杨启宁：You are right. Hope you can cope with.周⼩梁：Professor Yang, I'm sony I'm late. I tried to make it.杨启宁：You are welcome!周⼩梁：To be frank, I think the materials for preparing for final exams are needed desperately.周⼩梁：I mean, for us,the provincial and municipal universites.周⼩梁：So I'm here to ask for your help, professor Yang.周⼩梁：So I'm here to ask for your help, professor Yang.杨启宁：周⽼师：您能将贵校学⽣的学习难点介绍⼀下吗？可以发新帖。

Lesson l International Business1.certificate of deposit 大额存单2. management contract 管理合同3.turnkey project “交钥匙”工程4.copyright 版权5．maturity 到期日 6.价值链value chain 7．承包生产contract manufacturing 8．特许经营者franchisee 9．国内生产总值gross domestic product 10.商标trademarkLesson 2 Income Level and the World Market1．GNP 国民生产总值2．Consumerism 消费主义 3 . factors of production 生产要素 4. purchasing power 购买力5．PPP 购买力平价 6.个市场的收人分布状况6. income distribution of a market 7．人均国内生产总值per capita GDP 8．经济合作与发展组织Organization for Economic Cooperation and Development 9．四方组合Quad 10.大路货staple goodsLesson 3 Regional Economic Integration1.political entity 政治实体2.OPEC 石油输出国组织3. settlement 结算4. council of ministers 部长理事会5．territory economies 区域性经济体 6.行政（执行）机构executive body 7．欧元euro 8．欧盟委员会European Commission 9．签字国，签字人signatory 10.关税税率tariff ratesLesson 4 Economic Globalization1.economic globalization 经济全球化2. technical improvements技术进步3．Inputs投入 4.headquarters总部5.parent company 母公司6．子公司affiliate 7．日常管理day-to-day running 8．国际经济环境international economic environment 9．跨国公司（企业）multinational corporation ( enterprise ) 10.职权jurisdiction Lesson 5 International Trade (I)1.international trade 国际贸易2. the theory of absolute advantage绝对利益理论3. nd and labor 资本、土地和劳动力4. with respect to关于5．appeal吸引力6．国际生产专门化international specialization 7．劳务services 9．比较利益comparative advantageLesson 6 International Trade (II)1.reasonable costs合理的成本2. inland water vessels内河船只3. cargo compartment货仓4.tariffs 关税5．customs union 关税同盟6．数量限制quantitative restrictions 7．外汇收入foreign exchange earnings 8.配额quota 9．关税减让tariff concessions 10.移民汇款immigrant remittanceLesson 7 Incoterms 20001．EDI 电子数据交换 2.Ex Work 工厂交货3．Free Carrier货交承运人4．CIF 成本、保险费加运费5．negotiable 可转让的，可流通的6．贸易术语trade terms 7．装运港船上交货FOB( Free on Board) 8．目的地，终点destination 9．无关税区customs-free zones 10.商业发票commercial invoicesLesson 8 The Business Contract1.offeree 收盘人2. sales confirmation．销售确认书3. binding obligations 约束性责任4. cotton piece goods棉布5．trunk call 长途电话6．报价quotation 7.仲裁arbitration 8．寄售合同consignment contract 9.购货合同9．purchase contract 10.书面谈判10. written negotiationLesson 9 Modes of Trade1.buyback 回购交易2. foreign exchange 外汇3. auction拍卖4．Creditor债权人 5. Volkswagen众汽车公司6.贸易方式modes of trade 7.反向购买，互购counter purchase 8.跨国界合同cross-border contract 9．代理agency 10.补偿贸易compensation tradeLesson 10 International Payment1. open account记账交易2. drawer出票人3. D/P at sight即期付款交单4.documentary draft跟单汇票5. consigment transaction寄售交易6．外汇管制foreign exchange control 7．远期付款交单D/P aft.er sight 8．受款人payee 9.汇率波动exchange rate fluctuations 10.光票clean draftLesson 11The Letter of Credit（ll）1．amendment修改2．negotiating bank 议付行 3. credit worthiness资信 4.carrying vessel运载船只5. legal action法律行动6．单价unit price 7．转船transshipment 8．信用证letter of credit 9．申请人applicant 10.保兑行confirming bankLesson 12 The Letter of Credit (lI)1.double assurance双重保障2. deferred payment推迟付款3.mechanism机制4. the maturity of the draft 汇票到期5．clean credit 光票信用证6．无汇票信用证non-draft credit 7．不可链讣信用证non-transferable credit 8．远期信用证usance credit 9．贴现discount 10.资金周转capital turnoverLesson 13 Major Documents Required in World Trade1.take delivery of提货2. port of shipment起运港，发货港3．notify party被通知人4．packing list 装箱单5．weight list重量单6．货运收据cargo receipt 7.收货人consignee 8．承运人carrier 9．单据documents 10.合法持有人legal holderLesson 14 International Transportation1.in a broad sense从广义上讲2. per-unit每一单位3. private carrier自有承运人4. logistics物流5. cost economies 节约成本（成本节约）6.契约承运人contract carrier 7．货物运输freight transportation 8．库存，存货inventory 9．生产率productivity 10.产品自然领域natural product provincesLesson 15 Insurance (l)1.Insured被保险人，保户，投保人2. handmaiden起服务（或辅助）作用的事物3. jeopardy危险，风险4. multi- modal transportation多种方式的运输5.known premium已知的保险费6．承保人insurer 7．保证margin 8．顾客client 9．共同款项pool 10.海上保险marine insuranceLesson 16 Insurance (ll)1.forwarding charges远期费用2. free from particular average平安险3. all risks一切险4．Pro rata按比例5．terms of sale 价格条件6．水渍险with particular average 7．导致损失的直接原因proximate cause of the loss 8．分摊contribution 9．可保权益insurable interest 10.最大诚信utmost good faithLesson 17 The International Monetary System and Exchange Rate1.the international monetary system国际货币体系2. direct quote直接标价3- flexible exchange rate浮动汇率 4. gold standard金本位制 5. special drawing right特别提款权6．买入价buying rate 7．利率interest rate 8.卖出价buying rate 9．通货膨胀inflation 10.国际收支平衡international balance of paymentLesson 18 International Financial Organizations1．hard loans硬贷款2．voting power 投票权3. development strategy发展策略 4. telecommunications电信5 . population-planning人口计划 6.私营经济private sector 7．借款权borrowing power 8．优惠期grace period 9．储备份额reserve tranche 10.股权投资equity investmentLesson 19 Foreign Direct Investment1．integrated company 综合公司2．supply factors供给方面的因素 3. distribution networks销售网 4. start from scratch白手起家5．after-sale service售后服务6．投资政策investment policies 7．外国直接投资foreign direct investment 8．并购acquisition 9．贸易壁垒trade barriers 10.营销优势marketing advantageLesson 20 The International Stock Exchange1．investor 投资者2．Jobber股票买卖经纪人3．indices 指数4.Equities普通股5- market maker证券交易商6．套期保值hedge 7．事业机构投资商institutional investors 8．所得税income tax 9．长期资本long-term capital 10.证券交易所stock exchangeLesson 21 The World Trade Organization and China1.non-discriminate 非歧视的2. GATT关贸总协定3．verdict裁决，判决 4. standard of living生活水平5．enforcement power 执行权6．最惠国条款most-favored nation clause 7．贸易保护措施protectionist measures 8.敏感产业sensitive industries 9．贸易赤字trade deficit 10.充分就业full employmentLesson 22 The United Nations Conference on Trade and Development1.preference优先权2. territory领土，领地3. transfer of technology技术转让4. industrialization process工业化进程5. international monetary system 国际货币体系6．联合国大会United Nations General Assembly 7．行动纲领action program 8.殖民地colony 9．机构organ 10.豁免条款escape clause全真模拟演练（一）1．correspondent bank 往来行，关系行2．tax holiday免税期3．gold tranche黄金份韧4．hyperinflation 极度通货膨胀5．negotiable transport document可转让装运单据6．bill of exchange汇票7．grace period 优惠期，宽限期8. preferential customs tariffs特惠税9．dirty float肮脏浮动10. endowment of nature自然的赋予11.关税减让tariff concession 12.从量税specific duties 13.贴现率discount rate 14.反补贴措施counter-veiling measures 15 .空运收据airway bill 16.差别待遇differential treatment 17.非关税壁垒non-tariff barrier 18.装船通知shipping advice 19.补偿贸易compensation trade 20.借款权borrowing power全真模拟演练（二）1．common market共同市场 2. certificate of origin产地证书3．business line业务范围 4. investment returns投资回报5．idle funds游资 6. cash in advance 预付现金7.title to the goods货物所有权8．direct quote直接标价9．trade terms贸易术语10. firm offer实盘11.分阶段付款periodic payments 12.价格条款price terms 13.跟单托收documentary collection 14.实际头寸net positions 15.大路货staple goods 16.结关customs clearance 17.唛头shipping marks 18.风险转移risk transfer 19.竞争性贬值competitive devaluation 20.起运港port of shipment Lesson l International Business1．国际贸易和国内贸易在法制体系、货币、文化背景和自然条件与经济条件方面都有所不同。