商务交际英语(1)第1次形成性考核答案与讲评

最新国家开放⼤学商务英语1形成性考核册参考资料全最新国家开放⼤学《商务英语（1）》形成性考核册参考资料《商务英语（1）》是国家开放⼤学2017年春季新开的课程之⼀，对国家开放⼤学的财经专业学⽣进⾏统⼀考试。

该资料对学⽣完成学习任务起着⼀定的辅助作⽤。

本⽂库还有国家开放⼤学其他课程的参考资料，可以参考。

作业1⼀、交际⽤语（共计 10 分，每⼩题2分）1-5 题：阅读下⾯的⼩对话，选择恰当的答语。

1. - Could you give me an example of good team working there?- .A.Sorry. I can see from your resumeB. Sure. I was the treasurer of the Students’UnionC. Not at all. I was in charge of sales for Corporate Pan-Asia2. - Where shall we have the meeting?- .A. The first conference room is spaciousB. The first conference room isn’t goodC. In the first conference room3. - Do you have any suggestions about it?- .A. No, I have no ideaB. Let me give you a handC. After I read it in detail, I will tell you my opinion4. - Good morning. Far East Logistics Company. This is Lin Hanxue. May I help you?- .A.Good morning, Ms. Lin. Nice to meet youB.No, thank youC.Good morning, Ms. Lin. This is Daniel Anderson speaking5.-Well,after my report,there’ll be a break for refreshments.- .A. The break won’t be longB. All right, I seeC. All right,I’11see it⼆、词汇与结构（共计30 分，每⼩题2 分）6-20题：阅读下⾯的句⼦，从A、B、C三个选项中选出⼀个能填⼊空⽩处的最佳选项A. attendB. joinC. go7. I’m particularly proud of I organized the finances.A. whoB. whichC. how8. There was in the meeting room as the general manager predicted the company’s sales target.A. SilenceB. silentC. silently9.There are some visitors to our marketing department next weekA. comeB. comingC. t o coming10.The meeting suggested the loan first.A. to replyB. repliedC. repaying11.The woolen gloves should in twenty boxes.A. be packedB. packC. be packing12. But the charge will be and it also slows down delivery．A. more valuableB. cheaperC. higher13.I’d like to know what time we can get the container it is in the port.A. whyB. whenC. where14. The third part is the results.A. expectB. expecting15. I have finished your project plan.A. readB. to readC. reading16.Prices may change quickly if supply or demandA. changesB. changeC. will change17.Actually,buyers are the group of people want to buy certain goods orservices.A. theyB. whoC. which18. The next shareholder’s meeting was at the end of this year.A. scheduledB. usedC. made19.The marketing department the sales for the last six months.A. has summarizedB. summarizedC. was summarized20. Then people，are interested, can apply for the job.A. thoseB. theyC. who三、阅读理解（共40 分，每⼩题4 分）21-25 题：阅读下列短⽂，从A、B、C三个选项中选出⼀个正确答案Does everyone in your office always agree all the time? When someone makes a suggestion, does eve ry one just smile and nod in agreement?When you bring forward an idea, do people just accept it?Well,if you answered“yes” to any of these questions,you arein an extremely unusual workplace.People are people. And people butt heads. They disagree, they argue,and they fight.You can’t get around it. But you can learn to deal with it.To hold your own, you need to learn how to argue effectively. If you’ve got an opinion, you need to defend it. And if you have a problem with something a colleague has done, you need to let them know. This can make for some difficult discussions and meetings, but this is just a part of life and business.So how can you argue effectively? Well, you need several skills.A. people sometimes argueB. people always agreeC. people always get around it22. "And people butt head" means .A. people hit you with the top of their headB. people dislike each otherC. people don’t always agree well with each other23. The writer suggests that if you get an opinion, you need to.A. get around itB. learn how to deal with itC. argue in support of it24.You need several skills to.A. let your colleagues knowB. argue effectivelyC. make for discussions and meetings25. The main point of this passage is about.A. the fact of disagreement and argument in the officeB. how to avoid disagreement and argument in the officeC. how to argue effectively in the office26-30题：阅读下⾯的句⼦，根据⽂章内容进⾏判断，正确写“T”错误写“F”International TransportTransport plays an important part in international business because goods produced have to be delivered to the buyers abroad, and the delivery of goods is to be made possible by transport services. Goods are carried by several means of transport-on road or rail, by sea or air. And in recent years, combined transport which is a road-sea-rail carriage appeared.With the expansion of international trade,the container service has become popular. The use of containers provides a highly effective form of transport by road, rail and sea. Basically, about98%of world trade is carried out by sea·transport.Besides transportby sea, road, or rail,nowadays in order to speed up delivery, carriage by air has also become popular.（ T ）26. Transport plays an important part in international business because goods produced have to be sent to everywhere in the world.（ T ）27. In recent years, combined transport which is a road-sea-rail carriage appeared.（ F ）28. With the expansion of international trade, the combined transport servicehas become popular.（ T ）29. The use of containers gives a very helpful method of transport.（ F ）30. Today carriage by air has become popular because it can speed up delivery.31-35：从以下 A、B、C三个选项中选择出最正确的翻译31. In order to be employed, you need to make a very good first impression.A. 为了⼯作，你需要做出⼀个良好的第⼀印象。

开放英语（1）形成性考核册答案学前记录卡请自我评估一下你目前的英语基础.1.你是否掌握了本课程作为起点要求的600基础词汇: A. 是. B. 否√2.你现有的词汇量约为__520___ ,能熟练使用的词汇约为__310__.3.请写出你认为自己已经掌握的英语语法内容.人称代词、冠词、一般现在时、词类、there be的句型等的用法。

学习记录表11、请写出下列名词的复数形式。

Parent photo bus life half child woman toothParents photos buses lives haves children women teeth2、频度副词often,always,sometimes等在句中的位置是有规律的，请写出这些规律，并各举一个例句。

1）.动词to be之后：a. I am often ill on planes.b. She is always at home at night.c. They are sometimes keen on playing cards.2).实意动词之前：a. I usually work on Friday.b. Tom sometimes goes to London.3) 助动词之后，实意动词之前：a. He does not always work on Tuesday.b. I do not usually go to work by bus.3.请写出现在进行时的两种用法，并分别举一个例句。

1）、表示此该正在进行或发生的事情和动作。

a).I am waiting for an important call from my boss in Shanghai.b).He is talking to a customer.2）现在进行时也可以表示这一段时期正在进行的活动，虽然在此时此刻并没有进行。

a).Li Jun is working on a new database at the moment , but right now he is sleeping .b).Wang Li is planning a new marketing campaign at the moment , but right now he is visiting New York.4.请用学过的功能句型介绍一下你自己的姓名、年龄、所在城市、工作。

国开(中央电大)专科《商务英语1》形考任务(单元自测1至8)试题及答案适用专业及层次：电子商务、工商管理(市场营销方向)、会计学(财务会计方向)、金融(保险方向)、金融(货币银行方向)、金融(金融与财务方向)、物流管理和物业管理专科。

1.Ajobinterviewisakindofemploymenttestandusuallyveryformal.{A；B；C}A．工作面试既是一种就业测试，也是形式上必要的。

[答案]B．求职面试是一种就业测试，通常都很正式。

C．工作会谈是一种雇佣测试，通常是很注意方式的。

2.Inordertobeemployed,youneedtomakeaverygoodfirstimpression.{A；B；C}A．为了工作，你需要做出一个良好的第一印象。

B．为了受聘，你需要给人一个深刻的良好印象。

[答案]C．为了得到工作，你需要给人一个良好的第一印象。

[答案]B．看起来你在上大学时取得了很大成就。

C．看起来你在上大学时得到了很多。

5.Theysendinaletter(oranemail)andalsoaresumeaswell.{A；B；C}[答案]A．他们发一封信(或电子邮件)，同时也发一份简历。

B．他们发一封信(或电子邮件)，不过还是发一份简历好。

C．他们发一封信(或电子邮件)，不妨发一份好的简历。

二、请听下面的对话，根据对话内容进行判断，正确为T，错误为F。

U1-%20Task%203.mp31.DanielinvitedJohntothejobinterview.{[答案]F}2.DanielworkedinCorporatePan-Asiafor6years.{[答案]F}3.DanielwasinchargeofthesouthwestregionofCanada.{[答案]F}4.A50%increaseinsalesoverathree-monthperiodprovedDanielagoodmanager.{[答案]T}5.TeamworkhelpedDanielachieveanoutstandingincrease.{[答案]T}二、听力理解：请听下面的对话，根据对话内容从A、B、C三个选项中选出一个最佳选项。

《商务英语写作》形成性考核册与参与答案作业一第二章2．1 Letter of Introduction2.1.1 To be presented in person(1) 写一封介绍信给吉姆，介绍持信人维·杰克逊先生。

维·杰克逊先生将到吉姆处。

杰克逊先生是远东有限公司的销售经理，而且是我个人的朋友，他将去贵市做市场调查。

若吉姆能给他提供建议和经验的话，你将万分感谢。

Dear Jim,It gives me a great pleasure to introduce you the bearer of this letter, Mr. W. Jackson, a sales manager of Far East Co. Ltd. He is a personal friend of mine and is visiting your city to make a market investigation.I should be very grateful if you would give him the benefits of your advice and experiences.Yours faithfully,(2)写一封介绍信给苏珊，介绍你的一们好友高先生。

高先生将于四月六日出差到纽约。

你希望他到时能见到她，并请她给予他帮助和建议。

My Dear Susan,I’m giving this letter to Mr. Gao, a good friend of mine, who is going to New York on business on April 6th.I want very much to have him meet you and should apprecitate for any help or advice you can give him.Yours sincerely,（3）写一封介绍信给安德森先生，介绍持信人、前往芝加哥的某某公司的丹尼尔。

商务交际英语（1）形成性考核作业商务交际英语（1）第1次形成性考核作业（Chapter 01-02）True or FalseChapter 01 Communicating in Y our Life( ) 01.The purposes of communication are to establish goodwill, persuade, obtain or share information, establish personal effectiveness, and build self-esteem. (Chapter 1)( ) 02. The key parts of the communication process are only sender, message, and receiver.(Chapter 1)( ) 03. Two media are employed when sending communications—speaking and writing. (Chapter1)( ) 04. Two media are employed when receiving communications—speaking and writing.(Chapter 1)( ) 05. To communicate effectively, the sender must use audience analysis, examine the message’s environment, and encourage and interpret feedback. (Chapter 1)( ) 06.To communicate effectively, the receiver must use audience analysis, examine the message’s environment, and encourage and interpret feedback. (Chapter 1)( ) 07. The forms of communication are external and internal and formal and informal. (Chapter1)( ) 08. External communication originates within an organization and is sent to receivers within the organization. (Chapter 1)( ) 09. Internal communication originates within an organization and is sent to receivers within that organization. (Chapter 1)( ) 10. Informal communication travels through established lines of authority, but formal communication does not follow these lines. (Chapter 1)( ) 11. The two types of communication barriers are external and internal. (Chapter 1)( ) 12. Information is important, but the key is how to learn it. (Chapter 1)( ) 13. Equipment used to create a document includes computerized work stations, scanners, and voice recognition equipment. (Chapter 1)( ) 14. If the receiver is ill, listening skills are positively affected. (Chapter 1)( ) 15. Documents may be stored on hard disks, USB, microforms, or optical disks. (Chapter 1) Chapter 02 Communicating in a Diverse Workplace( ) 01. The population of the United States is becoming even more culturally mixed. (Chapter 2) ( ) 02. The business environment in the United States is so dominated by white Americans.(Chapter 2)( ) 03. A multinational company simply sells products or purchases goods from another country.(Chapter 2)( ) 04. Communicating with a coworker whose background differs from your own can be just as challenging as communicating with a colleague visiting from a foreign country. (Chapter2)( ) 05. Cultural differences can be communication barriers. (Chapter 2)( ) 06. The English language is the most widely used language in the world. (Chapter 2)( ) 07. Even a simple gesture such as a wave or a smile can mean different things to people of different cultures. (Chapter 2)( ) 08. Most Americans are comfortable with a personal space of at least 18 inc hes. (Chapter 2) ( ) 09. Learning to speak at least a few polite words of another language is usually taken as a sign of respect by others who speak that language. (Chapter 2)( ) 10. It is best to avoid drawing pictures for people whose first language is not English; they will more than likely be insulted. (Chapter 2)( ) 11. Cultural diversity is the most common and most important type of diversity found in the American workplace. (Chapter 2)( ) 12. Stereotypes help us understand other groups of people, even without getting to know individuals within the group. (Chapter 2)( ) 13. An effective work team goes through a process of development that involves getting acquainted, establishing roles, and carrying out tasks. (Chapter 2)( ) 14. Members of effective work teams have a strong group identity and foster improvement by reviewing both successes and failures. (Chapter 2)( ) 15. Multicultural means that our society is made up of many cultures. (Chapter 2)II. Multiple Choices:Chapter 01 Communicating in Y our Life01. Communication skills include the ability to use language accurately—______. (Chapter 1)A. use proper grammarB. choose words preciselyC. spell correctlyD. all of the above02. ______ communication that helps to develop a better relationship between you and yourreceiver builds goodwill. (Chapter 1)A. AnyB. SomeC. NoD. None03. Information is one of ______ we have. (Chapter 1)A. the more valuable resourceB. the most valuable resourceC. the more valuable resourcesD. the most valuable resources04. The mode a sender selects to send a message is called ______. (Chapter 1)A. informationB. channelC. feedbackD. communication05. In intimate or important personal situations, your ability to say exactly what you feel isessential ______ your success. (Chapter 1)A. toB. onC. forD. in06. To select the media for the message and the verbal and nonverbal symbols used in themessage, the sender must ______. (Chapter 1)A. analyze and understand the receiver—a process sometimes called audience analysisB. analyze and understand the environment in which the message will be sentC. encourage and interpret feedbackD. all the above07. A documents can create a (an) ______ barrier if it is smudged, contains errors in content,spelling, or grammar. (Chapter 1)A. externalB. internalC. formalD. informal08. To avoid becoming a communication barrier, extroverts need to make sure ______.(Chapter 1)A. they speak before they thinkB. they speak as they thinkC. they think before they speakD. they think as they speak09. Technology has had a tremendous impact ______ the way messages are created and edited.(Chapter 1)A. inB. onC. toD. for10. Which of the following means is used to store a document? (Chapter 1)A. Electronic mail.B. File transfer protocol.C. Optical disks.D. Fax machine.Chapter 02 Communicating in a Diverse Workplace01. There are at least ______ different cultures in the United States. (Chapter 2)A. 100B. 200C. 300D. 40002. _____ will make the largest U.S. minority group within the next ten years. (Chapter 2)A. African black peopleB. HispanicsC. Asian immigrantsD. European immigrants03. Which of the following statements is NOT TRUE? (Chapter 2)A. Information technology will enable more businesses to enter the global workforce.B. There will be an explosive growth of companies doing business across borders.C. Continual emergence of a world marketplace will require development of an internationalworkforce.D. The Internet will prevent more businesses from entering the global workforce.04. Cross-culture communication is _____ by which two individuals who do not belong to thesame culture communicate with each other, either orally or in writing. (Chapter 2)A. a processB. a beginningC. a terminalD. a program05. Which of the following is NOT the strategy for effective global communication? (Chapter 2)A. Be adaptable in your communication styleB. Use your best English speaking habits.C. Use acronyms slang and jargon.D. Use visual aids.06. Diverse group are better at ______. (Chapter 2)A. problem solvingB. decision makingC. generating creative ideasD. all of the above07. When handling diversity, you’d better ______ in writing. (Chapter 2)A. use judgment wordsB. use slogansC. replace judgments with factsD. replace facts with judgments08. Which of the following statements is NOT the quality shared by successful teams? (Chapter 2)A. Team members are unable to talk about their differences.B. Members have a shared team vision.C. Work is done in a supportive atmosphere.D. The team learns from successes and failures.09. How can you keep messages simple and short? (Chapter 2)A. Pronounce words carefully.B. Use short, simple sentences.C. A void using slang, jargon, abbreviations and acronyms.D. All of the above.10. Which of the following statements is TRUE? (Chapter 2)A. The Ok sign is perceived the same way in France and the United states.B. In general, Hispanic persons are comfortable with a personal space of less than 18 inches.C. A nod always means “yes”.D. A smile is universal and means the same in any culture.。

国开(中央电大)专科《商务英语1》形考任务(单元自测1至8)试题及答案国开(中央电大)专科《商务英语1》形考任务(单元自测1至8)试题及答案(电大网上形考必备资料) 说明：课程代码：04009。

适用专业及层次：电子商务、工商管理(市场营销方向)、会计学(财务会计方向)、金融(保险方向)、金融(货币银行方向)、金融(金融与财务方向)、物流管理和物业管理专科。

平台考试网址：：//.ouchn。

单元自测1 试题及答案题目顺序是随机的，使用查找功能(Ctrl＋F)进行搜索 [题目]— Can you please tell me about your responsibilities？—_________________________________.[答案] Yes.I was in charge of the northwest region of China.[题目]— Could you give me an e_le of good team working there？—_________________________________.[答案] Sure.I w as the treasurer of the Students’ Union.[题目]— I believed Ted only from his resume.In fact he is not qualified for his job.—_________________________________.[答案] Oh, it’s such a pity! [题目]—— We had a very small budget and I had to make decisions on what to buy.——_________________________________.so you＇re a good planner.[答案] Very impressive [题目]A conversation________ between an interviewee and the interviewers.[答案] goes on [题目]At university I never ________ my assignments in late.[答案] handed [题目]Domingo Café, a modern European style café, is inthe ________ area.[答案] downtown [题目]——Hello,I＇m John Taylor,the General Manager.And you must be ——_________________________________.[答案] Daniel Anderson.[题目]However nowadays, people ________ often find such advertisements on a website.[答案] more [题目]I believe team work ________ important.[答案] is [题目]I was the________ of the Students’ Union.[答案] treasurer [题目]I’m particularly proud of________ I organized the finances.[答案] how [题目]The pany’s Hum an Resources department will then select the most suitable people to ________ an interview.[答案] attend [题目]Then people, ________ are interested, can ly for the job.[答案] who [题目]When a pany needs to ________ new people, it may advertise the job in a newspaper or on a website.[答案] employ 二、翻译：从以下A、B、C三个选项中选出与英文最适合的中文翻译。

3897国开电大专科《商务英语1》形考任务(单元自测1至8)试题及答案(精华版)说明：资料为国开平台形考和期末纸质考试的必备资料。

单元自测1 试题及答案题目为随机，用快捷键查找功能搜索题目[题目]―Can you please tell me about your responsibilities？―_________________.[答案] Yes.I was in charge of the northwest region of China.附：[题目]——你能告诉我你的职责吗？——_________________。

[回答] 是的。

我负责中国的西北地区。

[题目]―Could you give me an example of good team working there？―_________________.[答案] Sure.I was the treasurer of the Students’ Union.附：[题目]——你能给我举一个在那里工作的优秀团队的例子吗？——_________________。

[回答] 当然可以。

我是学生会的财务主管。

[题目]―I believed Ted only from his resume.In fact he is not qualified for his job.―_________________.[答案] Oh, it’s such a pity!附：[题目]——我只是从他的简历中相信泰德。

事实上，他不适合这份工作。

——_________________。

[回答] 唉，真可惜！[题目]―We had a very small budget and I had to make decisions on what to buy.―_________.so you're a good planner.[答案] Very impressive附：[题目]——我们的预算非常少，我必须决定买什么。

《商务交际英语1》形成性考核册及参考答案PART IIChapter 1 Communication in your lifeOverviewAccurate, effective communication is critical to each person yet is difficult to achieve. In this chapter, you have learnt the importance of communication, its process and the barriers to it.This activity aims to help you have a better understanding of the importance and roles of communication in your personal life.Activity 1: (5 marks)Please explain the following terms in your own words:a. Communication channelCommunication channel is the mode a sender selects to send a message.b. Communicating mediaCommunicating media are tow means by which to send messages and two means by which we receive them. To send messages, we speak and write; To receive messages, we read or listen.c. Audience analysisAudience analysis is the process used to examine your receiver or audience.d. Communication barriersCommunication barriers are obstacles to the communication process, which is divided into external and internal communication barriers.e. Electronic mailElectronic mail is a system by which written messages are sent, received, and stored by means of a computer.Activity 2: (5 marks)Please answer the following questions:a. What are the purposes of communication?We all use communication for five basic purposes:(1) to establish and build goodwill(2) to persuade(3) to obtain or share information(4) to establish personal effectiveness(5) to build self-esteemb. What are the receivers’ responsibilities in communicating proces s?The receiver’s responsibilities are to read and listen effectively. Focusing and ensuring understanding are the keys to effective reading. Listening can be a little more self-threatening. Good listeners check for understanding, when in listening situations, good listeners paraphrase the message.Chapter 2 Communicating in a diverse workplace OverviewIn the twenty-first century, the workplace is a place of diversity. In addition to ethnic, religious, and socioeconomic difference, the workplace will become increasingly multicultural. The increase of global business pursuits makes it more likely that we will come in contact with people from other cultures or other countries. Students need to learn how to deal sensitively with people from other cultures, both in terms of the language barrier that may exist and in terms of the different values, customs, traditions, decision-making processes, and priorities that people from other cultures may have.This activity aims to help you summarize different cultures you learnt from the coursebook and train your ability to obtain information from other resources. Activity: (6 marks)a. Study the sample form (2 marks)Greeting customs around the worlda. Fill in the following two forms according to the above sample. ( 4 marks)Body Language (2 marks)Personal Space (2 marks)Activity 2: (4 marks)Answer the following questions:a. What makes the world as a global workforce?Leading the Global Workforce provides a handy guide for international organizations that must achieve results in managing and sustaining a global workforce. The fourteen illustrative cases outlined address the major concerns and recruiting and developing global leaders, global organizational learning, cross-cultural communication, outsourcing line functions, and managing global careers and transitions from sixty of the worlds best-practice global organizations. Each case shows how the organization advanced a global business strategy with a new initiative in the areas of global leadership development, cultural change, career transition, succession planning, change management, outsourcing, and global performance. In addition, Leading the Global Workforce also describes the overall strategy, planning, and implementation of the initiative; feedback from participants; and overall evaluation of results. Many of the cases contain competency models, practical tools, instruments, and materials that were most effective.b. How could you communicate effectively across cultures?Cross-cultural communication occurs when two individuals from different cultures communicate, whether verbally, nonverbally, or in writing. Because they don’t bel ong to the same culture, they don’t share the same assumptions, values, beliefs, feelings, or ways of thinking and behaving. These differences make the communication process challenging. Effective cross-cultural communication begins with having an open attitude about communicating and about the people with whom you are communicating. Learn to find a common ground on which to communicate. You should learn about and accept cultural differences. And be sensitive toward people from other cultures, be prepared for language barriers—and get past them. Keep messages simple and short.Chapter 3 Writing with styleOverviewPlanning and organizing messages involves identifying objectives and main ideas and supplying supporting details. Depending on the message and objective of a business communication, information should be presented in direct order, indirect order, ordirect-indirect order. To promote goodwill, as all business communications should do, students should use courteous words. In addition, using precise and up-to-date language helps the message be reader-friendly and effective.This activity aims to provide skills to write successful messages from sentence building to paragraph writing.Activity 1: (2 marks)Read the following paragraphs:VarietyComp lete messages contain a variety of sentence types. You will hold your readers’ attention if you vary the length and structure of your sentences as well as the structure of your paragraphs.It is best to keep sentences at 20 words or less. At the same time, it adds interest to have some noticeably short sentences--- perhaps 10 words or even fewer. Using sentences of different lengths keeps your writing from feeling choppy or monotonous. As you vary sentence length, your sentence structure naturally varies as well. Alternate simple sentences with compound and complex sentences.Varying paragraph length also keeps your writing from being choppy. We have already said that the opening and closing paragraphs of a message should be relatively short. When writing your middle paragraphs, plan them so that they average about six to eight lines long. Mix in a short, two-or three line paragraph sometimes to add interest. A short paragraph also is a way to emphasize an important point.Activity 2: (8 marks)Evaluate the passage and write down your evaluation (in 100 words). Judge if it meets the requirements:● A clear objective● A main idea●The supporting details●Receiver-oriented or writer-oriented●Courteous words●Precise languageWhen we write something, we should follow the guidelines given as the example. In the messages, we should have the different kinds of sentences. In order to attract receiver’s attention, we should change the length and structure of the sentences. This is the main idea and objective of the short passage.We could change the sentences from long to short, 20 words or less, which keep readers from feeling boring. Maybe we should use different sentences with compound and complex sentences.The length of paragraphs also vary at the same time, this can add the interests of readers to read the passages.Chapter 4 Writing memos and E-mailsOverviewIn this chapter, you learned how to use, format, and write effective memos and e-mail messages. This chapter further discusses memos as internal communication and differentiates between the traditional and the simplified memo format, stating specific guidelines. Various kinds of business meetings, guidelines for writing agendas and minutes are introduced in this chapter as well.This activity will check your ability of writing a memo. Although memos are less formal than letters, they require the same careful attention. You should know that colleagues and supervisors judge employees by the quality of their communication, including memos and e-mails.Activity 1: (4 marks)Relate your e-mail sending / receiving stories in your experience—such as the phenomenon of writing in real time, hearing from a friend who lives at a great distance, renewing friendships, and so forth:Dear Isabella,How are you? I received your letter by special delivery yesterday afternoon. Many thanks for the enclosed nine drawings and beautiful photos and, above all, for the invitation itself. Your invitation reminds me of the promise we made last year. I can still remember the day you and your folks moved to Taipei. That day you and I made a promise to meet again one year later, and wewalked the street most of the time in silence. Then we said good-bye to each other and parted at the street corner at last. That is really a haunting memory, isn’t it?Now one year is gone. You have invited me to go on holiday for a week starting tomorrow and I remember our promise. But I hope you can forgive me for what I am going to tell you: I am dying to see you, but I can't I am sorry, please. I have to break my word because my elder sister is going abroad to seek advanced study. She will leave for Germany soon and my parents want me to give a hand to them and do some things for my sister prior to her departure. I hope you can understand this. I hope you will not blame me for real, will you? Perhaps everything will be all right next time. YoursLilyActivity: (6 marks)Write a memo in the traditional format based on the given facts ( 6 marks ):Your class just had a discussion on the experience in sending and receiving e-mails, some did get abusing e-mails, some wrote down in efficient e-mails, some didn’t realized that e-mail has it is format and so on. Try to write a memo in the traditionalformat in 50 words:To: Andy AndlerFrom: Heady the Head HonchoDate: June 1, 2008Subject: New Monthly Reporting SystemWe’d like to quickly go over some of the changes in the new monthly sales reporting system that we discussed at Monday’s special meeting. First of all, we'd once again like to stress that this new system will save you a lot of time when reporting future sales. We understand that you have concerns about the amount of time that will be initially required for inputting your client data. Despite this initial effort, we are confident that you will all soon enjoy the benefits of this new system.As you can see, once you have entered the appropriate client information, processing orders will require NO paperwork on your part. Thank you all for your help in putting this new system into place. Best regards.ManagementChapter 5 Writing letters to your clients and customers OverviewIn this chapter, you have learned how to format and write effective routine, good news, goodwill, and bad news letters. You also learned to use block, modified block, and simplified block formats. Letters contain neutral, positive and negative messages. This activity is to train your translation and letter writing skills.Activity:a. Translate the following letter, paying attention to the format (4 marks):Mario Lopez6306 Claramont AvenueCincinnati, OH 45208-1841September 5, 20—MS. Alicia DeV on3402 East 25th StreetTaylorsville, SC 29646-0926Dear Ms. DeV on:Please send me a copy of the handouts you provided at your recent presentation to the Taylorsville Investment Club. I would really appreciate a copy of your investment strategies and your insights mutual funds and state bonds.Unfortunately, I had to miss the meeting but read the article in last night’s Taylorsvill Gazette. While the article was very complimentary, it did not contain much detail. Because many members told me that I had missed some very valuable information, I am making this request.For your convenience, a self-addressed, stamped envelope is enclosed. Thank you very much for taking the time to talk to the club. I look forward to receiving the information.Sincerely yours,Mario LopezYour translation:玛莲露洛佩兹6306 卡罗门特大街辛辛那提, 45208-18419月5日艾丽丝迪翁女士3402, 东街25号泰勒丝镇,29646-0926亲爱的艾丽丝迪翁女士:请发送一份在泰勒丝投资公司您演讲的宣传资料给我, 我对您的投资策略和您对共有基金及州政府债券的想法非常地欣赏。

开放英语（1）形成性考核册答案学前记录卡P51. A2. 600，4003. 名词、冠词、数词学习记录表1P71. parentsphotosbusesliveshalveschildrenwomenteeth2. 1）动词am / are / is后I am often ill on boats.2）实意动词前I sometimes go to London.3）助动词后和实意动词前He doesn’t always work on Tuesday.3. 1）此刻/现在正在发生He’s talking to a customer.2）现阶段(一段时期)正在进行(而此刻不一定进行)的动作Wang Li is planning a new marketing campaign at the moment.4. I am Wang Hua.I am 30 years old.I am from Kaiping.I work in Kaiping.开放英语（1）作业1（Units 1-6）P91. A2. A3. B4. B5. A6. B7. A8. C9. C 10. C11. B 12. B 13. C 14. C 15. C16. B 17. A 18. B 19. B 20. A21. B 22. A 23. C 24. C 25. A26. Is he a manager?27. Does she usually go to work by bus?28. Are there fifty students in the class?29. Have they a large house?30. Is he currently working on TV advertisements?31. B 32. A 33. A 34. B 35. B36. B 37. B 38. B 39. A 40. C41. 会议室在一楼。