Negotiation skills test
• Case 1: As a seller You want to sell your yacht and you know that you would be very fortunate to get as much as £225, 000 for it. While you are considering placing the advertisement, a keen yachtsman approaches you and offers £250 000 in cash immediately for your boat. Do you: • A: Accept his offer without further ado? • B: Tell him to wait until the boat is advertised? • C: Haggle(讨价还价)?
Guidelines for Making Enquiries
1. Have a specific idea before the inquiry. 2. For the first time enquiry, give a brief introduction. 3. Be reasonable in the information requested and exact in each requirement. 4. The use of printed enquiry forms. 5. Be addressed to the company instead of an individual.
Chapter Two
Modules of Business Negotiation