员工参与管理 Participative management 虚拟团队 Virtual teams工作满意度 Job satisfaction 集体谈判Collective bargaining反优先雇佣行动affirmative action 合理解雇Termination for cause心理契约psychological contract 垂直整合战略Vertical integration strategy非自愿性旷工 Involuntarily absenteeism 无形资产Intangible assets反向歧视Total Quality Management (TQM) 劳动力多样性Workforce diversity继任者计划Succession plan 提前退休Early retirement工作描述Job description 工作丰富化Job enrichment工作样本测试Work sampling test 工作轮换Job rotation质量圈Quality circle 工作扩大化Job enlargement聘用冻结Hire freezing 组织重组Organizational restructuring目标管理Management by objectives 员工心理咨询Employee counseling组织承诺Organizational commitment 智力资本Intellectual capital差别对待Disparate treatment 敏感性培训Sensitivity training技能储备Skill inventories 员工援助方案Employee assistance program背景调查Background investigation 重新安置服务Relocation service应急劳动力Contingent personnel 成本收益实用性Cost-benefit utility职业高原Career plateau 职业病Occupational disease表面效度Face validity 索要回扣Demand kickbacks工作公告和工作投标Job posting and bidding 工会化劳动力Unionized workforce多元化管理Diversity management 弱势群体Disadvantaged groups同时和预测效度Concurrent and predictive validity 暂时解雇layoffs工作规范Job specification 员工焦虑Employee anxieties工作流分析Work flow analysis 压缩的工作周Compressed workweek均等就业机会Equal Employment Opportunity (EEO)受保护群体Protected class 报复性行为retaliation性骚扰Sexual harassment 裙带关系nepotism员工忠诚度Employee loyalty 猎头公司headhunter工作招聘会Job fairs 实习制internships口头推荐Word-of-mouth referral 校园招聘Campus recruitment结构化面试Structural interview 晕轮效应Halo effect实际工作演练Realistic job preview 行为面试Behavioral interview情景面试Situational interview 诚实与测谎测试Honest and integrity testing认知能力测试Cognitive ability tests 雇用自愿Employment-at-will面试前筛选Pre-screening interview 面试者信度Rater reliability文件筐测试In-basket test 工资宽带Broad banding额外津贴Perquisites (perk 举证责任Burden of proof下岗职员Retrenched or laid off employees 绩效评估Performance appraisal一次性总付福利Lump sum benefit 母国雇员Parent-country nationals (PCNs)东道国雇员Host-country nationals (HCNs) 解雇金Severance payment权力距离Power distance 带薪休假Paid vacation 考绩提薪Merit raises利润率Profit margins 行为矫正Behavior modification 基准工作Benchmark jobs自我效能感Self-efficacy 养老金计划Pension plan民族中心法Ethnocentric approaches 特许经营权franchise偿付账户Reimbursement accounts社会保障Social security多中心法polycentric approaches员工股票期权计划Employee stock ownership plans 差额计件制Differential piecework system 员工健康方案Wellness programs员工留住计划Employee retention plan 失业保险Unemployment insurance工伤补偿Workers’ compensation临时雇员Temporary employees1、 Human resource management (HRM) refers to the policies, practices, and systems that influence employees’ behavior, attitudes, and performance. ( T )2、HR benchmarking is the process of comparing one’s HR managers with those of another firm, particularly a competitor, as a way to outperform the competition. ( F )3、In the strategic view of HRM, the functional duties of personnel department can be eliminated. ( F )4、 The universalistic approach to strategic HRM places HR managers in the role of persuading their firms to adopt a set of universally effective HR practices to enhance organizational performance. ( T )5、If a manager wants to make comparisons between different departments in terms of employee performance, comparative approaches are his or her best choice.( F )6、Self-development means an individual employee conducts learning by him or herself.( F )7、Equity theory demonstrates that apart from the amount of pay they get, individuals are also concerned with how their pay compares with what their peers receive.( T )8、In small companies employees are often compensated not on the basis of the job they are performing, but on the basis of the number of different jobs they can perform. ( T )9、A subsidiary is an overseas operation or facility established and controlled by the host country. ( F )10. Human resource planning is the process of making decisions regarding the acquisition and utilization of human resources.( T )11. Demand forecasts frequently involve analyzing past trends and productivity levels, linking business plans to productivity levels, and projecting future needs.( T )12. Job analysis requires a high degree of coordination and cooperation between the HR unit and operating managers.( T )13. Employers voluntarily institute affirmative action, since it can bring benefits to them. ( F )14、Large companies are more likely than small companies to employ HR specialists, with job analysis specialists being the most prevalent. ( F )15、In a 360-degree feedback system, performance information is gathered from multiple parties in the company, including one’s subordinates, peers, and supervisor. ( F )16、Usually, it is the line manager who makes the final decision to choose the successful applicant. ( T )17、Independent, temporary, and contingent workers are not employees but generally work at-will or on limited contracts.( T )18、Greater trust, more direct supervision, and more self-scheduling are all jobcharacteristics of those with virtual offices and other less traditionalarrangements. ( F )19. In very small organizations, the owner/manager often places the ad, determinesthe recruiting criteria, makes the decision, and even undertake some specialistjobs.( F )20. Recruiting protected-class individuals under equal employment laws andregulations is especially difficult during the recruitment process. ( T )21. Changes in the business environment present a number of competitive challengesthat are quite different from those faced by companies in earlier times.( T )22. The HR function is in transition from an administrative function to a strategicbusiness partnership. ( T )Human resource management 人力资源管理 encompasses all management decisions andactivities that affect of influence the people (or Human Resources) of theorganization.人力资源管理包含对组织中的人（或人力资源）产生影响的所有的管理决策和行动。
