旅游企业战略管理(双语)4

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Direction

definition, vision and enterprise strategy Mission:

does, and why it exists.

Vision:

future.

Enterprise Strategy:

vision, and values (including ethics). What Patagonia

Queensland Events, Gold Coast Sea Shepherd Conservation Society Banyan Tree Dive Centre -

Why have them?

What is in one?

What makes a good one?

Statements General conceptions of the desirable goals, or

Heaven on the Planet, Ekas

Why does the organisation exist?

Influence in setting corporate objectives

Industry Domain, scope Market position Core values, beliefs Key stakeholders Broad objectives

Clearly written

Relevant

Current

Positive tone

Individuality

Enduring

Adapted to target audience

A mission statement reflects what an organisation

A vision statement is a forward-looking view of what the organisation

Sometimes, a vision statement is incorporated into the mission statement

Facilitate design of

organisational

values

Develop policies,

strategies and structure

Create an environment for

organisational

Serve as a steward for the

organisation

“not only choose the basic mission and environmental context in which

Stakeholder management Stakeholder legitimacy

Effective stakeholder management

Enterprise strategy Organisational

Ideally, enterprise strategy and Ethical dilemmas Increasing ethical behaviour