国际商务函电大纲

Inquiry CorrespondenceDear Sir or Madam,We are impressed by the selection of your sports wear that displayed in the websitefibre2fashion.We are a large chain of retailers and lookingfor a manufacturer who could supply us with a wide range of garments for the sport market.We usually place very large orders.We hope you can give us some more kind of your sports clothes that we can have more decisions.If these conditions interest you ,and you can meet orders of over 700 garments at one time ,please send us your current catalogue and price-list.We hope to hear from you soon.Yours faithfully******China Trade Manager对询价的及时回复Dear Abby,We’re so pleased to receive your inquiry through Global .I will check with our manager about the unit price for each item, and give you reply with quotation in 3 days.And other interest, please also let me know.Best regards,Scott WangDear Mr. Lee,Very glad to see you in the Caton Fair yesterday!Concerning your inquired item #TD-JIC 2685, please find our offer as follows. Also attached the quote sheet in detail for your review.Item: 200W Power InverterArticle No.: TD-JIC 2685Specification: Could power a variety of electronic products with safe operation Certificate & testing report: ETLPackaging: Color boxPackaging size: 15.8’’*7.8’’*2.4’’Weight:1.8lbsSamples could be prepared in 5 wording days. Please help to send me your address in detal with courier account, if you would like to evaluate the samples.We look forward to your reply soon!Best regards,HugoJudy,Please find the 3rd party testing report in attachment. We have full of confidence to meet your quality level.By the way, kindly also find our advantages below.1.Have cooperated with a lot of importers in US for more than 8 years.2.Experienced in doing business with big customers.3.Quick delivery time for decent orders.4.Own designing team for new products development.5.Factory audited by SGS, INTERTEK &WAL-MART.6.Free samples could be provided.Any further questions, please do not hesitate to inform us!Best regards,Shirley详细报价Dear Clair,This is Kerry from ABC Trading Inc. According to your inquiry of grease gun, I was wondering if you could accept our price USD 5.65/pc.Per our conversation on HK fair, the estimate USD 5.30/pc was based on the simple packaging of poly bag with sticker, not the color box as you confirmed finally. Enclosed please find the instruction manual, die-cut of color box and offer sheet. Your prompt reply will be greatly appreciated!Regards,Kerry Hu讨价还价Dear Clair,I’m so sorry that we couldn’t meet your target of USD 5.30/pc with color box!As I mentioned in my previous mail, our price was based on the different packaging method.Anyway, we could reduce our margin to establish our business. Our final price is USD 5.50 with a color box, and 5.20 with a poly bag.If you’d like to do promotion for this item, we suggest you confirm the poly bag instead. According to our experience, other customers mainly use this simple packaging for EU market.Please help to check with buyer and advise the comments.Best regards,Kerry HuDear Herbert,Your target price shocked me! To be candid with you, it is difficult to do this price due to the details strictly. Please find our suggestions as below.1) USD1.20/pc, SAME AS YOUR TARGET, but shortening the length to 90mm, and the thickness 0.8mm. The weight will be 65g instead.2) USD1.37/pc, holding everything, but without CE & ROHS. As you know, flashlight is the low voltage items, and CE/ROHS is NOT A MUST in Europe.3) USD1.53/pc, changing the size and thickness of clamshell and keeping others as usual. Pls find the die-cut with printproof in attachment.Please kindly check and confirm at your earlist.Rgds,C确定价格Dear Clair,Very glad to hear that you confirmed the price of USD 5.2/pc. It is our pleasure to be on service of you about the 7500 pcs trial order.Please find the PI in attachment, with unit price, packaging, carton info, deliver time, payment terms, etc. if no additional questions, kindly sign and stamp it and send me back.As soon as we receive the confirmed PI, we’ll do the final sampling at once.Any other questions, please let me know.Best regards,Kerry Hu询问到付帐号Hi Clair,Samples were just completed, and passed our internal inspection.Please check the photos in attachment.Would like us to send them to you? Which express company do you prefer?Please advise your courier account. Thank you!Best regards,Kerry Hu请客户支付样品费用Dear Clair，Greetings!Glad to get your approval for our final samples. Just following up to let you know that we do the new samples strictly according to your logo printing, but please pay for the film charge USD 300 by your side.After order placed, you could deduct this cost when balancing the payment. Enclosed please find our bank account file.Please advise your opinion. Thank you!Best regards,Kerry Hu订单Stephy,Attached you can find the order W-XK153 for 6 pcs screwdriver set.We’d like to change L/C at sight into T/T 30 days.We need urgently 3 sets of samples. Give me the tracking number after arrangement.Sincerely,Eva付款方式谈判Dear Eva,Well received your PO. Thank you!Having checked with our sales manager, we could confirm the price and quantity for this order. But we cannot accept T/T 30 days. If you insist on doing T/T instead of L/C, we will ONLY use T/T after copy of B/L.Please help to send me the revised PO soon.Best regards,Stephy谈判陷入僵局时的邮件Hi Eva,How are you doing?No news from you for more than 2 weeks. I’d like to re-check with you about the payment issue on the PO.We have to get your approval to revise it, and go ahead.Thank you in advance!Best regards,Stephy催客户付款Dear Stanislav,All the gazebos you ordered were shipped last Thursday. Attached you can find the invoice, packinglist and copy of B/L.The ETA is August 1st ,to St. Petersburg.Please help to settle the rest payment USD 7000 to our bank account soon. Thanks &best regards,Liu wei告诉客户收到付款Dear Sharon,Nice day! We have received the payment for the shipped 3 orders.Thank you very much for your support and trust. We’re immensely delighted to get these projects!Hope we could expand our current business in the near future.Yours,SisleySubject: Demanding overdue paymentDear Sirs,As our account still shows there is a balance of USD 7000 you owe for order XL-173, we are wondering if there are some special reasons.We hope you can arrange the payment soon.Look forward to your good news.催款邮件Dear Ali,I’m sorry to inform you that we haven’t received your payment.Could you kindly re-check it? Please also send us the bank receipt for record. Thank you!!Regards,Belinda XieExtend the dates of shipment to…and validity to……"（请客户修改信用证Dear Mr. Jackson,Thank you for the L/C draft for order #DJ-199. Please find our comments with highlighter yellow below.1. Please extend the dates of validity to April 30th.2.Payment terms: Please change BY ACCEPTANCE 60 DAYS FROM CARGO RECEIPT DATE into30DAYS, the same as our previous order.Others are OK. Please help to amend them and open the original L/C.Best regards,Alvin Sun请客户修改信用证2Dear Coco,Please find the discrepancy below mentioned by our bank.1.Quantity 6000 pcs was mentioned in L/C, but we could only shipped 5820 pcs for one 40’container. The rest 180 pcs will be delivered next time with PO#219.2.The destination port was changed to Amsterdam, not Hamburg.The 2 Issues above were already approved by your shipping colleague.Please help to check and give JP Morgan your acceptation, and we could get the payment soon.Thanks,Aaron向客户汇报生产情况Dear Eva,How are you doing?Regarding your order W-XK153, we’re now doing the mass production. Roughly 45% were already finished.We could deliver the goods around 2 weeks later.Would you like to ask SGS for the final inspection?Kind regards,Stephy紧急修改包装的通知Stephy,Please update our packaging artwork as attached urgently! I hope pdf file is workable for you.We want to receive the final samples within next week. Please hurry up! Regards.Eva申请第三方验货George，Ask your China branch to handle one inspection case for us.Order W-XK153 as attached. DUPRO and final inspection, we need both.I put our supplier’s mail in cc line, and she will contact with you directly.Eva验货未通过Dear Eva，Sorry to inform you that we failed in the final inspection. Please find the report issued by SGS in attachment.Would you like us to apply the re-inspection after re-work? Thank you! Sincerely,Stephy整改后申请重验Dear George,Attached you could find the re-inspection booking. Also enclosed the order, artwork and the 1st inspection report for your review.Kindly check if this Saturday is workable for you. We will pay for the extra charge. Thanks and best regards,Stephy讨论装运细节Dear Eva,The goods were completely passed the re-inspection by SGS.I have contacted with forwarder, and was advised the cargo cut-off date 12/27.But the CBM is just 19.2, and couldn’t fill in a full 20’GP. Would you like to ship them by LCL or FCL?Best regards,Stephy告知客户装运和预计到港时间Dear Eva,The foods were shipped by Hyundai vessel ***. Please find the loading supervision photos in attachment, with container No. for your reference.The ship date was 12/27 and ETA would be 1/13.Best regards,Stephy投诉Dear Sirs,The product DEX-3072 we ordered has not been shipped yet. According to our contract, it should be shipped in March 20, but now it is alresdy in early April.We need you to deal with this immediately including sending our goods by air and conpensating our loss as well.Best regards,Jennifer投诉Dear Rico,We received the goods which you shipped last month.Unfor tunately, 1/4 of the goods were seriously damaged. I’m not sure if these items were already broken before delivery.If you insist on loading intact goods to the vessel, please check with forwarder directly for this claim!I would like to receive the rest goods TOP URGENTLY! Please deliver them by air as quickly as possible. And you should pay for the freight charge!Regards,Georgio对投诉的回复X公司销售部的Alice收到客户ABC公司的邮件，抱怨订单DEX-3072还没有发货。

国际商务英语函电范文在国际中，通用的商务英语信函我们来了解一下吧。

下面是给大家整理的国际商务英语函电范文，供大家参阅!国际商务英语函电范文：介绍信实例之一：Dear Mr. / Ms.,This is to introduce Mr. Frank Jones, our new marketing specialist who will be in London from April 5 to mid April on business.We shall appreciate any help you can give Mr. Jones and will always be happy to reciprocate.Yours faithfully尊敬的先生/小姐，现向您推荐我们的市场专家弗兰克;琼斯先生。

他将因公务在四月15日到四月中旬期间停留伦敦。

我们将非常感谢您向琼斯先生提供的任何帮助，并非常高兴施以回报。

您诚挚的实例之二：Dear Mr. / Ms,We are pleased to introduce Mr. Wang You, our import manager of Textiles Department. Mr. Wang is spending threeweeks in your city to develop our business with chief manufactures and to make purchases of decorative fabrics for the coming season.We shall be most grateful if you will introduce him to reliable manufacturers and give him any help or advice he may need.Yours faithfully尊敬的先生/小姐，我们非常高兴向您介绍我们纺织部的进口经理王有先生。

一．英译汉1. counter-signature 会签2. We are sending you our S/C Number 200 in duplicate.现特此寄上我方销售确认书第200号一式两份，其中一份请在签退后退回供我方存档。

3. Enclosed is our sales confirmation Number 35 in duplicate. Please sign a copy and return for our file.随函附上我方销售确认书35号一式两份。

请签署一份副本，并返回我们的文件。

4. Documentary L/C 跟单信用证5. Extension of L/C 信用证延期6. It appears that the stipulations in the L/C are not in agreement with the contract.We are cabling you this afternoon, asking you to amend the L/C to read:TRANSHIPMENT AND PARTSHIPMENTS ALLOWED7. The price fixed at a reasonable level. 价格固定在一个合理的水平。

8. The price has advanced considerably. 价格大幅上涨。

9. be not in a position to make any further reduction. 不能再次降价。

10. If it were not for the friendship between us, we would not have made affirm offer at such a low price. 如果不是为了我们之间的友谊，我们就不会以如此低的价格来确认报价。

11. As the market is weak at present, your quotation is unworkable.由于目前市场疲软，你方报价是行不通的。

《国际商务函电实务》课程标准一、课程的性质和任务（一）课程的性质《国际商务函电》课程是高等职业教育商务英语、国际贸易实务等专业必修的专业技能课程。

（二）课程的任务1、让学生系统地掌握国际商务函电的基础理论和相关专业英语词汇、短语和表达；2、通过国际商务函电的讲解和练习使学生较全面的掌握阅读、翻译和书写商务信函的技能。

（三）与其他课程的关系前导课程：《大学英语》、《国际贸易理论与实务》、《外贸英语》等。

后续课程：《国际贸易综合技能》、《国际商务谈判》等。

二、课程教学目标本课程的总体教学目标是：通过老师的讲授和学生课后的练习，使学生系统地掌握国际商务函电的基本理论和知识，并掌握阅读和书写商务信函和来往函电的实践技能。

（一）知识教学目标1、掌握商务信函的类型和写作规则；2、掌握商务英语信函的基本词汇、短语和表达；3、熟悉国际贸易业务中各环节不同信函的写作方法；（二）能力培养1、能运用国际商务函电相关的理论和知识阅读、翻译和分析来往商务书信和来往函电；2、较熟练地掌握书写商业书信和来往函电的技能，能与客户进行有效的书面交流；（三）素质教育目标1、培养学生分析问题、解决问题的能力；三、教学内容和要求（一）理论基础模块1、商务书信格式：（1）、商务书信的格式；（2）、商务书信的构成；（2）、商务书信的写作原则；（二）实践教学模块1、建立贸易关系；建立贸易关系的常用书信2、询盘、发盘及还盘；询盘的种类及其区别；询盘、发盘、还盘信函的正确书写；发盘的种类及其区别3、达成交易；定单、合同中包含的内容；定单、合同信函书写形式和要求4、付款方式；各种付款方式和信用证的种类；不可撤消信用证和修改信用证的书写要求和方法；检查和修改信用证5、包装和装运；运输标志；装运指示；装运通知；要求转运6、保险；投保；要求附加险；预约保单7、抱怨、索赔与理赔；索赔的范围；一般索赔和处理索赔书信的要求和表达法。

8、代理；申请代理和处理申请代理书信的写作方法9、招标、投标招标和投标信函的写作要求和方法四、学时分配建议本课程总计60课时，具体课时分配建议如下：课时分配建议表五、说明1、本大纲是根据高等职业教育要求及国际贸易实务教学计划来进行编写；2、教学方法建议：理论以讲解法教授为主，商务信函实例分析和学生参与讨论为辅；实务以教师讲授和学生课堂写作相结合；3、考核方法、成绩评定比例建议：理论考试和平时成绩相结合，考试成绩占80%，平时考评占20%；平时考核由课堂纪律、作业完成和讨论参与综合评定；4、建议用的教材：国际商务函电实用教程（第二版），黄霜林梁媛媛主编，武汉理工大学出版社。

国际商务英语函电国际商务英语函电--International Business Correspondence Chapter 1A Genneral Enquiry and Its Reply Dear Sirs,Your firm has been recommended to us by the Haier Electrics Company,with whom we have done business for many years.We are intrested in your slectric typewriters for use in offices and shall be glad if you will send us acopy of your illustrated catalogue and cuurent price list.We are awaiting your prompt reply.Yours sincerely Susan Bloc Manager(A Reply)Dear Ms.Bloc,We welcome you for your enquiry of Feb.1 and thank you for your interest in our commodities.We are enclosing some copies of our illustrated catalogues and aprice list giving the details you asked for.We trust that you will agree that our products and price appeal to the most selective buyer.And we also allow aproper discount according to the quantity ordered.Thank you again for your interest in our products.We are loking forward to your order and you may be assured that it will receive our prompt and careful attention.Yours trul y,Li Ming Export Manager Useful Expressions 1.As we are in the market for.,we should be pleased if you would send us your best quotations.我方意欲购买.，如能报最优价，不胜感激。

《外贸函电》课程教学大纲一、课程基本信息熟悉大量外贸业务中各个环节中常用语，包括词汇、短语、句型以及习惯表达方式等等，再通过一定量的练习，对常用语进行操练运用，从而达到掌握并熟练使用的目的教学大纲制订经贸系国际贸易教研室教学大纲制订时间2009-2-5 单位二、课程内容及基本要求《外贸函电》是一门专业选修课程，在教学中应对各类外贸函电的写作技巧和方法、专业词语、语言形式等进行详尽的课堂讲授，辅以多媒体文档展示软件制作的“板书”，突出该课程的教学思路和每章的重点。

在课堂讲授中，除教材上的例信和练习外，补充必要的阅读资料及写作练习，以辅助达到本课程的教学目的。

该课程要求学生完成大量的课堂及课下练习，如修改病句、翻译句子和段落、按要求书写信件等，以帮助学生掌握每章的语言点和写作要领，加强实践运用的能力。

第一章写信格式和原则一、学习目的和要求了解函电写作的要领，掌握函电写作的内容二、课程内容书写外贸函电的七项原则、商业信件的格式和商业信件的各组成部分及信封的书写格式本章重点：外贸函电的七项原则本章难点：外贸函电的七项原则第二章询价信和复信一、学习目的和要求介绍什么是询价，书写询价信的一般要求二、课程内容讲解书中的例信，重点解释其中的专业术语、专门词组和一些常见词的商业用法、寄样本，答复询盘本章重点：询价信的一般要求本章难点：询价信和答复询盘的专业术语、专门词组第三章报价、还盘一、学习目的和要求什么是报价，书写报价信的一般要求。

实盘和虚盘。

掌握有关讨价还价二、课程内容实盘和虚盘、推销信的特点和写法。

讲解书中的例信。

如何做到句子表达多样化和句子流畅讨价还价、不降价、接受或拒绝还盘本章重点：实盘和虚盘、还盘、接受或拒绝还盘本章难点：实盘和虚盘、推销信的特点和写法、还盘、接受或拒绝还盘第四章订单一、学习目的和要求掌握有关订单和订单的确认二、课程内容下订单、确认订单时间的表达方式及其含义、金额大小写、订单的格式本章重点：订单和订单的确认本章难点：订单表达方式合同的条款和条件第五章包装一、学习目的和要求掌握和熟悉各种包装的表达二、课程内容内外包装、中性包装、包装标志、唛头本章重点：包装标志、唛头本章难点：包装的表达第六章装运一、学习目的和要求掌握和熟悉装运须知和装运通知用法和区别二、课程内容装运须知——买方装船前装运通知——卖方装船后本章重点：装运须知和装运通知本章难点：装运须知和装运通知的写法\ 转船与分批第七章付款一、学习目的和要求支付方式：托收方式、信用证付款方式的程序。

《商务英语函电》课程考试大纲一、课程性质根据高等职业技术教育的特点，《商务英语函电》结合我国外贸业务的实际及加入WTO后所应遵循的世界贸易组织的游戏规则，以大量实例介绍了国际商务英语书信的格式与结构、专业英语术语、常用业务词汇以及有关业务的英语表达方式和句型结构，将外贸英语函电的特点贯穿始终；同时介绍合同及各种单证，通过大量的技能训练把基础英语技能与外贸英语知识有机地结合起来，使学生不但具备撰写国际商务英语书信的能力，而且还具备填制合同、审核信用证、修改信用证的能力，以满足企业第一线对日常能处理商务信息的高素质应用性专门人才的要求。

通过学习要求学生在熟练掌握国际贸易实务相关知识和具有一定的英语水平的基础上，培养学生对所学外贸英语函电知识的实际运用能力。

函电教学以课堂教学和学生实践活动相结合，教师应以教学对象为中心，充分发挥教师的主导作用和学生的主体性，帮助学生理解外贸业务理论与程序，同时增加英语语言基础知识。

学生应认真学习文字材料，按课程要求完成教材中的各项练习和实训技能训练，学会借助工具书解决学习中所遇到的问题。

要求学生记住教材中的全部词汇，并掌握词汇在课文中含义和用法。

在函电教学中，不系统讲语法，但对函电中学生不懂的语法现象应予以解释和分析，以学生理解并掌握函电为度；旨在使学生具有准确翻译和撰写函电的能力。

二、考核对象国际商务（自考）、商务英语、国际商务专业的学生三、考核目的与要求考核目的根据教学大纲的要求，考核学生掌握国际商务英语书信的格式与结构、专业英语术语、常用业务词汇以及有关业务的英语表达方式和句型结构的能力，通过大量的技能训练把基础英语技能与外贸英语知识有机地结合起来，使学生不但具备撰写国际商务英语书信的能力，而且还具备填制合同、审核信用证、修改信用证的能力，通过考核使学生今后就业能满足企业第一线对日常能处理商务信息的高素质应用性专门人才的要求。

考试要求英语函电考试方式为闭卷考试，一般以90－100分钟为限。

英语函电翻译英语N092班李想200945639223第二单元1、商业邀请函敬启者：我们从香港的中国银行获悉贵公司地址，特此写信来表达我们希望与贵公司建立贸易关系的殷切之情，我们之前从未有过合作，为了促进我们的合作关系的又好发展，我们诚挚邀请贵公司的首席执行官在今年年底访华。

在他到来之时，我们很希望与其商讨纺织器械出口至你国的可能性。

如若你方有我方感兴趣的任何种类纺织制品，我们同样乐意与你方商讨。

既然这样，请赐予我方你方出口货物的清单，我们可以研究该类商品在我方市场出售的可能性。

期待你方尽早回复。

谨上。

2广交会邀请函尊敬的史密斯先生：首先，请允许我们对您在2005年12月份我们拜访贵国期间对我们的热情招待表示感谢，我们坚信，在我们短暂的逗留中，我们已经实现了一笔伟大的交易。

2006年下一季的中国出口商品交易会很快会在广州举行，我们热切期望您能参加。

我们的代表性商品将会在那里逐一展示。

这将会促进我们的贸易关系。

若您确定此次访问，我们将会向广交会组委会申请向您发送正式邀请，这也使得您能获得入场签证。

期待能在广交会上与您的代表团见面。

谨上。

3、邀请英国代表团尊敬的布兰登先生：很高兴能收到你方在2月22日的来函，我方从中获悉您想要带领一个外贸代表团来参观北京和上海并商讨建立合资企业的可能性。

很荣幸能接待你方代表团，我们会与你方行程中期待安排与之合作的所有组织尽我们最大的努力使你方在访问期间成功与快乐双赢。

我方已经通知预期的中国合作伙伴你方意图，我们全体欢迎你方代表团来访问北京、上海并商讨合作事宜。

因为这是您们第一次访华，毫无疑问您们会想要参观一些名胜古迹。

由于要讨论合资企业事宜，我们会安排您参观一些公司，以至于在细节谈判之前您能亲自了解我们的产品。

行程目录确定之时，请您通知我们您的访问时间，我们会前来接机。

我们会为您建议行程并且会在这个时间的基础之上为您安排必要路线。

期待您的来访。

谨上。

4、访问路线制定尊敬的布兰登先生：我们于今天上午接收到您的电邮。