商务英语期末复习资料
一、翻译:词组,句子
词组
telephone operator电话接线员 telephone directory/book电话簿area code, code number地区代码 calling party, caller打电话者give sb. a call/ring给某人打电话 put sb. to extension接分机
keep the line free别占线 lift /pick up the telephone answer the phone 接电话
hold/hang on别挂线/稍等 hang up / get off挂断
expect one’s call等某人的电话 be wanted on the phone有电话leave a message留口信 take a message捎口信
call back later稍后再打来 return one’s call回某人的电话have/dial the wrong number拨错号码 check the number核对号码
leave one’s telephone number留电话号码give sb, the telephone number 告知电话号码
slow down/ speak a little slower说慢一点jot down the phone number 记下电话号码
telephone operator电话接线员 telephone directory/book电话簿area code, code number地区代码 calling party, caller打电话者give sb. a call/ring给某人打电话 put sb. to extension接分机
keep the line free别占线 lift /pick up the telephone answer the phone 接电话
hold/hang on别挂线/稍等 hang up / get off挂断
expect one’s call等某人的电话 be wanted on the phone有电话leave a message留口信 take a message捎口信
call back later稍后再打来 return one’s call回某人的电话have/dial the wrong number拨错号码 check the number核对号码
leave one’s telephone number留电话号码give sb, the telephone number 告知电话号码
slow down/ speak a little slower说慢一点 jot down the phone number 记下电话号码
passport护照 visa签证
embassy大使馆 validity有效期
window seat靠窗的座位 aisle seat靠过道的座位
check in登记（酒店、机场） check out结账
book/reserve/make a reservation预定 luggage/baggage行李
carry-on/hand-carry/hand luggage随身行李check-in/checked/registered luggage托运行李
overweight超重 excess baggage charge超重行李附加费
duty-free allowance免税额 single/one way ticket单程票round-trip ticket往返票 return ticket返程票
arrive/arrival到达vi./n. depart/departure离开vi./n. business class商务舱 first class头等舱
economy class经济舱 advance deposit定金
registration登记 tariff价目表
cancellation/cancel one’s reservation取消预定single room单人间double room双人间 suite套房
conference room会议室 local currency当地货币exchange rate汇率 International flight国际航班domestic flight国内航班 flight number航班号
connecting-flight转机 direct/non-stop flight直达航班air route/line航线 take off起飞
board a plane登机 landing着陆
句子
1. 从你的简历和应聘申请书来看，你对营销工作已有相当多的经验。
I see from your résumé and application that you’ve had quite a lot of experience
in marketing already.
2. 如果你处在我的位置，你希望你的雇员应具备哪些素质？
If you were in my shoes, what sort of qualities you’d look for in your employees?
3. 部门经理应该能够主动处理很多事情。
A department manager has to be able to do a lot of things on your own initiative.
4. 作为秘书，我做过大量的文字工作，如拟写报告、作会议记录等，而且似乎我的记
忆力比一般人强。
As a secretary, I’ve had to do quite a lot of paper work, such as handling report
writing, keeping minutes at meetings, and I seem to have a better memory than
average.
5. 从秘书角度看，我认为和上司共用一个办公室更好，这样她的上司不太有可能忘
记告诉她一些重要的事情。
From the secretary’s point of view I think it’s better to share an office room with her boss so that there’s not much chance of her superior
forgetting to let her know about important matters.
6. 我工作过的那家公司是一家做营销和公共关系的公司，主要是为在中国投资的外国公司提供咨询。
The company where I worked is a marketing and public relations company and they do consultant work for foreign companies investing in China.
7. 我想在贵公司会有更多个人发展的机会，而且这里的工作对我来说更具挑战性。
I feel that I would have more scope for personal development in your company and that the work will be more challenging for me.
8. 我主要的工作是协助经理安排访问、会议及介绍,并且替他处理信件。
What I basically do is to assist the manager by arranging visits, setting up meetings and presentations and to deal with his correspondence.
9. 申请书和简历一样重要，因为申请书通常是申请者和雇主之间第一次直接的接触。
The application letter can be as important as the CV in that it often provides the first direct contact between an applicant and an employer.
10. 有效的申请书能说明你对具体单位兴趣的原因，并且辨认出你最相关的技能或经历。
Effective application letters explain the reasons for your interest in the specific organization and identify your most relevant skills or experiences.
11. 我打电话是想看看你是否有空和我面谈你们明年销售计划的事情。
I’m calling to see if you have any time to meet with me to discuss your sales plan next year.
12. 我有些很重要的事情要和王先生核对一下，这事很急，下午2点前我必须与他取得联系。
I have something very important to go over with Mr Wang. It’s urgent.
I have to reach him before 2 o’clock.
13. 我们经理正忙得脱不开身。请留下你的姓名和电话号码，我请他有空就给你回电。
Our manager is tied up at the moment. If you leave your name and phone number, I’ll have him call you back as soon as he’s available.
14. 如果我现在就打电话告诉他我们要撤消订货怎么样？
What if I call him now and tell him that we want to cancel the order?
15.商务电话被看作是与客户进行联系的极其重要的纽带。
Business calls are regarded as the most important link with customers.
16.我们许多商务工作，如接订单、检查进展情况、与供货商联系、征求和提出建议、处理投诉，都是通过电话进行。
A lot of our business work, such as taking orders, checking progress, contacting suppliers, requesting and giving advice , and hearing complaints, is done all over the telephone.
17.使用电话处理公司业务与写信相比有许多优点。
Using the telephone for company business has many advantages over writing letters.
18.正因为每天许多人通过电话做生意，所以树立良好的电话形象对公司的成败尤为重要。
Since every day quite a few people transact business over the telephone, establishing a positive telephone image is obviously important to the success of the company.
19.打商务电话时，不需拐弯抹角。正如在商务书信中一样，开门见山，切入要点。
In a business call you don’t need to spend time talking around the subject. Just get to the point as you would in a business letter.
20.有时一些客户的要求毫无道理。但是只要我们尽量有礼貌、客气，同时也能心平气和，我们甚至可以留住他们中的一些作为今后的客户。
Sometimes some customers’ demands are unreasonable. As long as we try to be polite, courteous and even disarming at the same time, we can retain even some of these individuals as future customers.
21我想订一张8月8日从杭州飞往悉尼的单程商务舱机票。
I’d like to reserve a single/one-way business class ticket from Hangzhou to Sydney on August 8.
22 看来全价商务机票是最恰当的选择，因为它有较大的弹性。
The normal full-fare business class ticket sounds the most appropriate option. It offers more flexibility.
23 请问这是海关吗？我去澳大利亚旅行，该办哪些手续？
Excuse me, is this the Customs House? I’m travelling to Australia. Could you tell me what procedures I have to follow?
24 我去英国旅行。请问可以免税携带多少香烟和酒？
I’m traveling to England. Could you tell me what the duty-free allowance is for cigarettes and liquor?
25 我能在酒店兑换一些钱吗? 我想把一些美元兑换成当地货币。今天的兑换率是多少?
Can I change some money in the local hotel? I’d like to change some US dollars into local currency. What’s the exchange rate today?
26.我想预订从5月5日到5月10日一个双人房间。我喜欢大号床，如果可能的话。顺便问一下，房间是否有电脑插座和互联网连接？
I’d like to reserve a double room from 5th May to 10th. I’d prefer a queen size bed, if that’s possible. By the way, does my room have a computer socket and Internet connection?
27.我的秘书10天前以约翰·史密斯的名字向你们预订过。她传真发给你们旅馆，订一个两间一套的房间，用三个晚上。
My secretary made a reservation ten days ago in the name of John Smith. She sent a fax to your hotel to reserve a suit of two rooms for three nights.
28.我们要预订一个能够容纳八九十人的会议室，要有声音设备、投影板或屏幕，还应备有电视机和录像机。
We would like to book a conference room that can accommodate 80 to
90 people, with sound equipment, overhand boards or screen and it should be also equipped with a television set and a video recorder.
29.我下星期一将前往法兰克福参加法兰克福交易会。听说贵宾馆所有房间交易会期间就都订满了，但不知现在是否有取消的房间。如果有的话，我想订一间单人房。
I’m going to Frankfurt to attend the Frankfurt trade fair next Monday. I was told that all the rooms in your hotel had been booked up last week. I wonder whether any reservations have been cancelled now. If available, I’d like to book a single room.
30.我明早7点要乘坐BA902航班到新加坡参加一个重要商务会议，耽误不起的。不知你们有电话叫醒服务吗？
I’ll be taking Flight BA902 at 7 tomorrow morning. I’m going to Singapore for a very important business meeting. I can’t afford to miss it. I wonder if you have telephone wake-up service.
31.现在开会。在开会前，我要说的是希望这次会议将是建设性的，并有积极的结果。
I would like to call the meeting to order. Before we begin I should like to say that I hope the meeting will be constructive and have a positive outcome.
32.本次会议的目的是解决最近公司改革所引起的一些财务和人事问题。
The purpose of this meeting is to resolve some financial and personnel problems which have been caused by the recent reform of our company.
33.按照议程，我们有两个问题要讨论。第一项是讨论管理部门有关弹性工作时间的建议，第二是有关将要到来的假日的工作安排。
We have two questions on the agenda. The first item is a discussion of management’s proposals on flexitime and the second item is the work arrangement for the coming holiday.
34.既然我们现在似乎不能解决这一分歧，我们能否进行下一个问题的讨论？
Since we do not seem to be able to resolve this difference now, could we move
on to the next point?
35.对不起我不完全同意你的看法。你是否可以做些改动呢？
I’m sorry but I really don’t quite agree with you on that. Would you be prepared to make some changes?
36.这么说，我们都同意在下个星期三的会议上再进一步讨论新产品开发的细节问题。如果今天没有别的事情要谈，我们就到此为止，你看怎样？
So we’ve all agreed to discuss the details concerning the new product development at our next meeting next Wednesday. If there’s nothing else to discuss today, shall we call it a day?
37.由于所提出的各项决议均已通过，今天的会议结束。
Since all proposed resolutions have been passed, the meeting will be closed for today.
38.举行会议的目的是为了一个共同的目标而把与会者的想法和建议集中起来。会议的功能有以几个方面：解决问题、做出决定、分享信息及其他功能。
A meeting is supposed to pool all the participants’ ideas and suggestions for a common purpose, which may function in several ways like solving problems, making decisions, sharing information and other kinds.
39.一个好的准备工作首先是对议事日程的主题和目标有很好的理解；在此基础上，与会者应考虑所应做的准备工作。有时候，与会者还需要做一些调查研究，以保证其在未来会议上所谈看法的质量。
A good preparatory job, first of all, refers to a good understanding of the subject and the goal of the agenda. Then, on the basis of such understanding, the participant should think about the relevant points to be prepared and brought up at the meeting. Sometimes, he may need to do some research work to confirm his opinions for the coming meeting. 40.成为一名出色的会议主持人意味着他能够很好地控制整个会议，包括对会议不同阶段的控制：开始时的控制、会议进行中的控制以及会议结束时的控制。
To be an effective meeting leader means one should exercise a good control over the meeting, which covers different stages at a meeting: control at the very beginning, control during the meeting and control at the end.
41．我首先谈谈去年的销售总额，然后谈谈我们产品目前在主要几个国家的市场份额，最后谈我们的主要客户及今后的计划。
I’ll begin by talking about our sales figures last year, and then I’ll talk about our market share of our product in some major countries. Finally I’ll talk about our main customers and future plans.
42. 我们相信要继续发展必须要增加出口销售，并且希望把出口产品增加到生产的百分之四十。
We believe we must increase our export sales if we want to continue to grow, and we hope to increase exports to 40 % of production.
43. 我知道大家公务都很繁忙，所以我只想简单地介绍一下新型可视电话的4个P ―即有关产品、分销地点、定价、促销四个方面。
I realize you’ve got a full agenda so I intend to briefly run through the four P’s for the new videophone model the product, the place, the price and the promotion.
44. 如果你们有问题的话，请随时打断我们的讲话。
Please interrupt me if you’ve got any questions.
45. 我今天演示的目的是让大家了解事实，而不是想说服大家，但愿你们已经十分支持这个新项目。
My objective of the presentation today is to inform, not to persuade; hopefully you’re all ready 100% behind this new project.
46. 如果你们看看这份产品模型图纸，就可看到它包括四个部分：一个可视屏幕、一架摄像机、一套听筒、一套声音输出装置。
If you look at this mock-up drawing, you’ll see that it basically consists of four elements: a video screen, a video camera, an audio
receiver and audio transmitter.
47. 不管怎么说，我把书面产品说明留给大家，你们有空时仔细看一下。
In any case, I’ll leave these written specifications with you which you can study at your leisure.
48. 几个月后我还会向大家报告促销活动的细节。
I’ll be getting back to you in a couple of months’ time with much more detail on the promotion campaign.
49. 我相信大家跟我一样，对该新产品已经有了热情，我毫不怀疑，该产品不但会开辟一个新市场，而且还会确保我公司的长期发展和繁荣。
I’m also sure that you now share my enthusiasm for the new model which I have no doubt will not only open up a new sector of the market but ensure long-term growth and prosperity for our company.
50. 我们相信对于能在居民市场上开辟出新行业的公司来说这种新产品为他们带来莫大的市场机遇。
We confidently believe that this new product represents a significant market opportunity for the company with its ability to open up a new sector of the residential market.
判断对错
Do you happen to know any regulations for taking a plane? Tick the statements you think are true.
( T ) 1) Passengers can only hand-carry a small bag aboard the plane. ( F ) 2) Children under 5 needn't buy a ticket.
( F ) 3) People who haven't got an ID card cannot board the plane. ( T ) 4) Passengers mustn't carry dangerous articles such as compressed gases, weapons, explosives, corrosives, or inflammables onto the plane.
( F ) 5) Passengers can smoke during the flight.
( T ) 6) Passengers mustn't use mobile telephones on flights because they will interfere with the plane's electronic equipment.
( F ) 7) Passengers must check in 30 minutes before departure on international flights.
( T ) 8) Passengers must fasten their seat belts during take-off or landing.
( T ) 9) The airline needn't accept responsibility for delays due to bad weather.
( F ) 10) Passengers can transfer their tickets to others without going to the booking office.
When you meet someone for the first time, what should you do? True (T) or False (F)?
( T ) It’s usual to shake hands the first time you meet a British colleague.
( T ) It’s not a good idea to call German colleagues by their first
names at work.
( F ) When a Japanese business person gives you his/her business card, it’s polite to say thank you and put it in your pocket.
( T ) In Saudi Arabia it is rude to refuse a cup of coffee
( F ) In the UK, ask about your host’s family when you meet for the first time.
( T ) In Asian countries, it is rude to look people in the eyes. ( F ) British people like to talk about their salaries.
( T ) When you visit Poland, your host gives you flowers at the airport.
小对话，填写上下句
1. A: What can I do for you, sir?
B: ___________________________________________________________
2. A: Certainly. When are you going to leave?
B: ___________________________________________________________
3. A: ___________________________________________________________
B: I’ll be visiting six, or more cities in the region.
4. A: ___________________________________________________________
B: Just a minute, please. I’ll see if there are tickets available.
5. A: How long will you be traveling for?
B: ___________________________________________________________
6. A: Have you got any check-in luggage?
B: ___________________________________________________________
7. A:
B: I’m sorry, all the window seats have gone. What about an aisle seat?
8. A: ___________________________________________________________
B: Try the money exchange. It’s just behind you.
9. A: ___________________________________________________________
B: Certainly. Could you show me your reservation slip?
10. A: ___________________________________________________________
B: Of course, madam. We will get Pacific Room ready tomorrow. 1. You are the chairperson. You think it is time to start the meeting.
_______________________________________________________.
2. You tell the participants the purpose of the meeting.
_______________________________________________________.
3. Introduce the first item on the agenda.
_______________________________________________________.
4. Someone interrupts. Control the interruption.
_______________________________________________________.
5. You make a good point at a meeting and want to make sure everyone agrees with you.
_______________________________________________________.
6. You are in the chair and you want to go on to the next topic without
a formal vote.
_______________________________________________________.
7. Mr. Coleman made a point you agreed with a few minutes ago. Refer back to this before you give your own views.
_______________________________________________________.
8. Mr. Smith made a really stupid point just now. Make it clear that
you disagree, without being rude and provoking an argument.
______________________________________________________.
9. You ask Mrs. Collins her opinion about the introduction of flexible working hours.
______________________________________________________.
10. You have covered everything on the agenda at the meeting and you want to close the meeting.
______________________________________________________
1) You greet your audience.
____________________________________________________ 2) You first introduce yourself.
____________________________________________________
3) You introduce your talk.
____________________________________________________
4) You tell the audience the purpose or objective of your talk.
____________________________________________________
5) You give the outline or main parts of your talk.
_____________________________________________________
6) You introduce the first main point
_____________________________________________________
7) You conclude the first main point.
______________________________________________________
8) You summarise your talk.
_____________________________________________________
9) You conclude your talk.
_____________________________________________________
10) You invite the audience to ask questions.
_____________________________________________________
1. A: Good morning. Marketing Manager’s Office. Can I help you?
B: _______________________________________________
2. A: May I ask who’s calling, please?
B: _______________________________________________
3. A: _______________________________________________
B: Do you know when he will come back?
4. A: I’m sorry, I’ve no idea. Would you like to leave a message? B: _______________________________________________
5. A: Hello, Ms Jones. What can I do for you?
B: _________________________________________________
6. A: Mr Smith is tied up on another line. Could I put you on hold for
a minute?
B: _________________________________________________
7: A: _________________________________________________ B: Sorry, there’s no one by the name of Henry here.
8. A: _________________________________________________
B: Sorry the line is engaged.
9. A: Could you put me through to the manager’s office?
B: __________________________________________________
10.A: I’m afraid he isn’t in at the moment. What can I do for you then? B: __________________________________________________
简答及固定用法
1. What is important to you in a job?
challenge, the feeling of accomplishment ; contribution
2. Why do you want to work for this organization?
Cite its reputation, the opportunities it offers, and the working conditions.
3. What are your greatest strengths?
"I'm wiling to make decisions",
"I work well with others,"
"I can organize my time efficiently."
4. Why should we employ you?
Your academic preparation, job skills, and enthusiasm.
Your performance in school or previous employment
Begin with:I have a unique combination of strong technical skills and the ability to build long term customer relationship.
Then: give good recent examples
5. What are your greatest weakness?
Talk about your weaknesses which could also be regarded as desirable qualities.
Identify one or two, such as the following
--“I tend to drive myself too hard "
--" I expect others to perform beyond their capacities"
--" I like to see a job done quickly, and I'm critical if it isn't."
6. What would you do if....?
For example: "What would you do if your computer broke down during an audit?"
A calm approach is best. Start by saying:
"One thing I might do is ..." Then give several alternative choices.
7. What are your salary expectations?
At the outset--- what would the person with my qualification typically earned in your company?
After the interviewer showing real interest in you, speak up.
8. What type of position are you interested in?
State your skills--"I'm good at figure work ( "accountant”)
9. Tell me something about yourself.
Tell why you feel your skills will contribute to the job and the organization.
10. Do you have any questions about the organization or the job?
convey your interest and enthusiasm.
1.Making Enquires
About flight
?从……到……有什么航班？
What flights do you have from …… to ……?
eg. 明天从上海到伦敦有什么航班？
What flights do you have from Shanghai to London tomorrow?
?从……到……有多少航班？
How many flights are there from …… to ……?
eg. 从北京到伦敦每天/每周有多少航班？
How many flights are there from Beijing to London daily/every week?
?Have you got any flights on Saturday?
?How long will the flight take?
1.Making Enquires
About fares
?到……的票价是多少？
a. What’s the fare for ……?
eg.到伦敦的单程票价是多少？
What’s the fare for a one-way ticket to London?
b. How much is ……?
eg. 返程票多少钱？
How much is a return ticket?
?What’s the economy-class/the first class fare from Hangzhou to Melbourne?
?May I ask the price of both round-trip and one-way fares?
1.Making Enquires
Departures and Arrivals
?When does the next plane leave for New York?
?What time does Flight 104 depart/arrive?
?May I enquire about the departure/arrival of BA Flight 112?
2. Making Airline Reservations
Booking Tickets
?I’d like to book a business class ticket on Cathay Pacific Flight 808 to Paris.
?I’d like to have reservations for two on the 7:30 flight to New York tomorrow.
?I’d like to fly economy/ first class to London May 8.
?Please book me the earliest possible flight to Sydney?.
?How long is the open ticket to London valid for?
3. Making Airline Reservations
Confirming and Canceling Reservations
?I’d like to reconfirm my connecting flight reservation.
?I’d like to make sure my plane reservation is in order.
?Excuse me, may I cancel my October 6 flight from Shanghai to New York?
?I wonder if I could cancel my reservation with British Airlines to Japan on May 8.
4. Checking In At the Airport
?Will you please give me your passport?
?I’d like a seat in the smoking section.
?Could I have a window/an aisle seat?
?Can I keep these small bags as carry-on/hand luggage?
?I’m sorry. Our luggage is 9 kilos overweight.
?How much should I pay for the excess weight?
?Now you’ve got your boarding pass, you can go through the immigrations and customs.
5. Going Through the Security Check
?May I have your ticket, passport and vaccination certificate, please?
?Would you please put your watch, keys and other metal article into this basket before you go through the security gate?
?Do you have any metal objects on you?
?Would you put your luggage on the conveyor belt and have it X-rayed?
6. Making Hotel Reservation
我想预定四个晚上的套房。
I’d like to make a reservation for a suit for four nights.
我能订一间单人间吗，从9月21日住到10月2日
Can I book a single room from 21st of September to the 2nd of October, please?
我想知道未来三周你们这里有没有空房间？
I wonder if you have any vacancies for the next three weeks.
Is it possible to make a reservation for May 20 in your hotel?
7. Checking In and Out At A Hotel
Check in
Good evening, my name is Bryan Lee. I have a confirmed reservation.
I’d like a room for the night. I didn’t make any reservation. Do you have anything available?
I prefer a double room. How much is the room?
I need a conference room to accommodate twenty people comfortably.
You’re sure that will leave me enough time to check in?
Check out
I’d like to check out now. Would you get my bill ready? My name’s Peter Johnson in Room 801.
I will pay by credit card. Do you take Master?
Could you explain what these items in my bill refer to?
There must be some mistake on the itemized bill. I didn’t make any calls.
Will you make out two separate bills for me? You see, I pay for my meals and my company pays for the room.
Do you have a coach service to the airport? How often does the coach leave?
Can I change money in the hotel? I’d like to change some US dollars into local currency.
What is the exchange rate?
P23页 1.我在上午说过，今天我们各国面临一个机会，可以分别和共同作出具体承诺和采取明确措施，确保核材料的安全，防止核材料落入那些无疑会利用它们的恐怖主义分子手中。 2.今晚，我可以这么说，我们成功地把握了这一机遇，作为具体的国家和国际社会，我们已经采取了措施，美国人民将因此更安全，世界将更稳定。 3.我谨在此感谢出席这一具有历史意义的峰会的全体代表，来自世界各地区的49位领导人。今天之所以能取得进展，是因为这些领导人不仅与会发言，而且采取行动；不是含糊地承诺在未来采取行动，而是承诺他们准备立即实施的有意义的步骤。 4.我还要感谢各位同仁在讨论中所表现的坦率与合作精神。今天并无冗长的讲话，亦无要求别国如何是从的训诫。我们互相倾听、互相尊重。我们认识到，虽然不同国家面临不同的挑战，但我们有着共同的利益，即确保这些危险核材料的安全。 P52页 1.在二十一世纪，你们必须承担不分国界的国际金融系统的重任。当香港和雅加达的股票市场下跌时，其影响再也不是局部性，而是全球性的。因此，贵国充满生机的经济成长同整个亚太地区恢复稳定和经济发展紧密相连。 2.在最近一次的金融危机中，中国坚定不移地承担了对本地区和全世界的责任，帮助避免了又一个危险的货币贬值周期。我们必须继续携手合作，对付全球金融系统面临的威胁以及对整个亚太地区本应有的发展和繁荣的威胁。 3.在我以上列举的每一个关键领域，显然，只要我们相互合作而不是互不往来，我们就能取得更大的成就。因此，我们应该努力，确保双方之间目前的建设性关系在下个世纪结出圆满的协作果实。 4.要做到这一点，我们就必须更好地相互了解，了解各自的共同利益、共有的期望和真诚的分歧。我相信这种公开直接的交流有助于澄清和缩小我们的分歧。更为重要的是，允许人们理解、辩论和探讨这些问题，能使他们对我们建设美好的未来更加充满信心。 P69页 1. Presenting gifts is one of the important contents of modern business activities, in order to establish friendly relations, progress friendship, and also can be applied to advertising and promoting. It’s important to select a gift, because it transmits the information of culture, economy, status, knowledge and other aspects. It’s probably both may improve the image of the company and may damage it. 2. Presenting gifts in business activities can generally divide into several conditions as following: (1) Presenting gifts for employees and rewarding their hard work. (2) Presenting gifts for enhancing the business connection with customers. (3) Presenting gifts for each other to build relationships with business counterparts. 3. Therefore, more and more companies realize that presenting gifts in business activities is not only advertising, but also a important tool
《新编电子商务英语》期终复习参考资料 Unit 1 E-Business Basics I. Questions:p.2 1.What is the difference between e-Commerce and e-Business? Electronic commerce, B2C, or e-Commerce refers to online sales. Electronic business or e-Business, on the other hand, refers to more than just selling online. 2.What can you do by using the Internet? Collect vital business information related to your costumers and competitors; Increase awareness about your company; Streamline communication and improve customer service; . Improve productivity and reduce costs; and Sell your products on line. 3. What are the common ways to get started using e-Business? Make your mark on the web; Leverage email; Embrace e-procurement; and Investigate e-Commerce. II. Exercises:p.2 Translate the following into Chinese: 1.When searching information on line, the user can then either start browsing the website listed, or can narrow the results further by searching within those results for another keyword. 使用者在线搜索信息时，可先开始浏览经初步搜索后罗列出的网站，也可再用一个关键词将此结果进一步搜索以缩小浏览范围。 2.Out-of-pocket costs can be reduced further by implementing a readily updatable website, instead of printed materials that have a short shelf-life, to relay pertinent information to your customer base. 建设一个便于更新的网站来取代使用周期短暂的印刷型资料，以便将相关信息持续不断地传送给您的客房群，则成本费用可进一步减少。 3.Today’s Internet is a powerful way for business to communicate with their
史上最全剑桥商务英语BEC考试资料下载 史上最全剑桥商务英语BEC考试资料下载2010-02-11 09:17 |(分类:-BEC & BULATS) 2009最新BEC考试资料汇总(包含08年以前资料) 注意：论坛要下注册一下，才能下载资料 人邮版bec真题第3辑_高级 人邮版bec真题集第2辑_高级. 求-BEC高级-人邮版“模拟试题册”听力 人邮版bec中级真题第三辑 人邮版bec中级真题第二辑 剑桥BEC真题第三辑（初级）听力--人邮版 人邮版BEC高级真题(第二辑)听力MP3 人邮版BEC高级真题(第三辑)听力MP3 BEC教材 新编剑桥商务英语初级【学生用书?教师用书?同步辅导】三册全集 新编剑桥商务英语同步辅导高级 新编剑桥商务英语学生用书高级2版.rar 新编剑桥商务英语教师用书高级2版 新编剑桥商务英语学生用书中级：2版 新编剑桥商务英语同步辅导（经科版）中级.pdf 新编剑桥商务英语教师用书初级.pdf 新编剑桥商务英语初级mp3(华夏版) 新编剑桥商务英语(高级)-学生用书-经济科学出版社mp3全集(下) 《新编剑桥商务英语中级学生用书》(BEC2)经济科学出版社[MP3] 新编剑桥商务英语(高级)-学生用书-经济科学出版社mp3全集(上) 新编剑桥商务英语(中级)-学生用书-经济科学出版社 新编剑桥商务英语自测练习与解答
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I can't believe it!Right in the middle of our conversation,Peter turned around abruptly and walked out of the room! C.suddenly突然的 The doctor said that there was only a slim hope of survival for the people in the air crash. D.very little微弱的 7 Unlike the well-mannered John,Jim was rather uncouth. A.rude粗鲁的 Jack is a resolute man. Once he sets up a goal,he won't give it up easily. resolute:坚决的 The results of the competition excedded our expectations. 超过 The author tried to interpret a difficult problem in a simple way to the readers. 解释 The company was sold according to the evaluation of its assets. 计算 They exaggerated the enemy's losses and understated their own. 没有如实地陈述 Her work is sometimes good,but the problem is she's not consistent. 一致的 The subsidiary company is operated by a young manager appointed by the board of directors. 属附公司 Canada is a bilingual country where two languages are used officially. 双语的 He had the ability to write fluent and idiomatic English. 习语的 The number of employees in the company has trebled over the past decade. 雇员 They have published a lot of new books on international issues. 发行 I will have to consult my lawyer before I can give you an answer on that. 就诊 I'd appreciate it if you let me get on with my job. 感谢 Company sales improved dramatically following a ＄2 million marketing campaign. 市场营销His parents are quite well-off;they've just bought him a new car for his birthday. 富有的 Please describe the operation of the system in unprofessional language so that
高级商务英语知识点总结（总复习） retire 在上午英语中也有付清（本息）、赎回（票据）的意思。 eg: retire a bill 赎回票据retire documents 赎单 retires stock 已收回注销的股票 retirement 在商务英语中有退股，（固定资产）报废的意思 eg: retirement of a partner 退伙retirement od assets 资产报废retirement of stock 股票回收retirement price 报废价格 join v. 加入，成为...的一员join the company apply for 申请，求职于apply to 向...申请 pay sb. 100 dollars a day/week be /get paid weekly(wage--blue collar)/monthly(salary--white collar) pay after tax 税后支付 PAYE(pay-as-you-earn) 所得税预扣法 pay-as-you-go 账单到期即付pay envelope（pocket）工资袋 pay off 结清解雇pay off period 资本回收期lay off 解雇（基于经济形势） stop employing sb. because there is no work for them to do dismiss 解雇（基于员工表现） to remove sb. from their job lay off rate 解雇率--separation rate leave a job/company 离职 change在商务英语中海油兑换的意思 change in tax rates 税率变更 changes in gold and foreign exchange reserves黄金及外汇储备的增减 change fund 兑换备用金 recruit from 从...招募员工employ sb.as ... employ sb. to do sth. extremely /highly/fairly flexible flexible budget 弹性预算fixed budget 固定预算 flexible exchange rate system 浮动汇率制flexible currency 弹性通货flexible rate 可变利率temporary account 临时账户 temporary budget 临时预算temporary payment 暂付款项 have /take a day off 请一天假
International Business English Lesson 1 International Business Business Knowledge: The major differences between international business and domestic business A.Differences in legal systems B.Differences in currencies C.Differences in cultural background D.Different in natural and economic conditions The major types of international business A.Trade https://www.doczj.com/doc/fd12134993.html,modity trade b.Service trade B.In vestment a.Foreign direct investment b.Portfolio investment C.Other types a.Licensing and franchising b.Management contract and contract manufacturing c.Turnkey project and BOT Trade Terms: 1.Customs area 关税区: 2.Conversion货币兑换 3.Visible trade 有形贸易:The form of commodity trade, i.c. exporting and importing goods produced or manufactured in one country for consumption or resale in another, (including cash transaction-by means of money and market, and counter trade) 4.Invisible trade 无形贸易：The form of transportation, communication, banking, insurance, consulting, information etc. is called invisible trade or service industries. 5.FDI 夕卜国直接投资:Foreign direct investments. Returns through controlling the enterprises or assets invested in a host country? / P.256. One country acquires assets in a foreign countiy for
《商务英语阅读》期末考试复习资料一、词汇翻译题（课内词汇+课外高频商务词汇） 1.entrepreneur 企业家 2.specification 规格详述 3.human resources 人力资源 4.institution 机构 5.orientation 方向，导向，新员工 入职培训 6.decline 消减，衰亡 7.bonus 奖金 https://www.doczj.com/doc/fd12134993.html,unch 推出，投放市场 https://www.doczj.com/doc/fd12134993.html,munity 社区，共同体 10.necessities （生活）必需品 11.stock 股票 12.liquidity 流动性，变现性 13.risk 风险 14.potential 潜在的 15.act of God 不可抗力 https://www.doczj.com/doc/fd12134993.html,y off 使……下岗 17.listed company 上市公司 18.log on 登入、连接（上网） 19.absolute interest 绝对产权 20.keyboard skills 打字技能 21.human resources 人力资源 22.account for 解释某事物的原因，占……比例 23.executive 高级管理人员，执行总 裁 24.logo 企业或公司等专用的标记、标 识 25.administration 管理 26.budget 预算27.feasible 可行的 28.industry 产业，行业 29.ingredient 成分，要素 30.securities 证券 https://www.doczj.com/doc/fd12134993.html,mission 佣金 32.dividend 股息，红利 33.mature 到期，成熟 34.accounts receivable 应收账款 35.job description 岗位描述 36.letter of intent 意向书 37.living wage 基本生活工资 38.bar code 条形码 39.acid test 决定性的考验 40.executive 高管，主管 41.administrative expenses 行政管 理费用 42.jet lag 飞机时差反应 43.customized 用户化的，按客户要求 定制的 44.keep-fit market 保健市场 45.lecture theatre 梯形教室，梯形 报告厅 46.local adaptation 本土化 47.balance sheet 资产负债表 48.benefits package 福利套餐,整体 福利 49.bill of lading 提单、提货单 50.access fee 使用费 二、单项选择题（课内） 1.Factors of production refer to _______. A.natural resources and capital https://www.doczj.com/doc/fd12134993.html,bor and entrepreneurs C.both A and B 2.The structure of a large manufacturing company and that of a small service firm
Unit1 1. Truly, the tongue spoken back in the 1300s only by the "low people" of England has come a long way. Paraphrase: Indeed, the language spoken as early as 1300s by the native people in England has developed for a long time 2. But however accommodating English might be the real reason for the latter day triumph of English is the triumph of the English-speaking United States as a world power. Paraphrase:Adaptable, as English might be, the English owes its success to the victory of the English-speaking United States as a world power. 3. As the 20th century drew on, however, and English continued to encroach, French was driven on to the defensive. Paraphrase:As the 20th century was approaching, and English kept on expanding beyond limits, French was put in a cornered position, having to fight for protection. 4. In India some people see English as an oppressive legacy of colonialism that should be exterminated. Paraphrase:India was once regarded as the Jewel in the Crown of the British Empire. People in India would think the English language reminds them of the period of colonialism, which should be wiped out. 5. But for many peoples the triumph of English is the defeat, if not outright destruction, of their own language. Paraphrase:But for many peoples, the success or the wide spread of English means the defeat, perhaps even a complete extinction, of their own language. 6. Thus the triumph of English not only destroys the tongues of others; it also isolates native English-speakers from the literature, history and ideas of other peoples. Paraphrase:Therefore, the success of English not only defeats other languages, but separates native English speakers from the literature, history and ideas of other ethnic groups.
1. 检验证书用来表明商品是否符合合同条款。 2. 有时，在合同中有必要订立一个罚金条款，以防万一出现未交货、迟交货、或迟开信用证等一方违约的情况。 3. 当发生不可抗力时，援引不可抗力条款的一方必须在规定期限内及时通知另一方。 4. 裁决指仲裁庭做出的决定。 5. 仲裁协定或合同中的仲裁条款应写明仲裁费用由谁承担。 6. In this case, who is to bear the losses? 7. A force majeure clause should also be specified in the sales contract. 8. Any claim by the buyer regarding the goods shall be filed within thirty days after the arrival of the goods at the port of destination. 9. If you want to file a claim, you should give us a survey report issued by an inspection agency approved by us. 10. I’ll ty pe a clean contract and we can sign it this afternoon. 1. 在信用证支付方式下指望银行付款，而非进口方付款的能力或意愿，但出口方只有遵从信用证的所有条款，才能得到货款。 2. 银行开出信用证就意味着该银行要承担在合适的汇票和单据被出示后付款的责任。 3. 受益人即信用证中所指定的有权接受货款的人，即出口商。 4. 在这一步骤中，买方应填写申请表，包括品名、质量、数量、单价、总值、贸易术语、付款时间、包装、装运期限等。通常买方还应该明确信用证的有效期。 5. 通常，信用证应在装运日期前至少15天内到达卖方，以留出充足的时间进行审核，必要时进行修改，并安排装运。 6. 如果修改通知书涉及两个以上条款，相关各方只能按照惯例全部接受或全部拒绝，而不能只接受其中的一部分，而拒绝其他部分。 7. Wang Ling found that all its clauses were all right except the shipment validity when checking the L/C. 8. As stipulated in the contract, the buyer should open a letter of credit in favor of the seller 30 days before the month of shipment. 9. The letter of credit has been opened in your favor. 10. Generally, the letter of credit specifies the beneficiary’s name, description of goods, quantity, unit price, total amou nt, ports of loading and destination, trade terms, payment terms, shipping documents, shipment validity, negotiation validity, etc. 1. 在中国，由国家质量监督检验检疫总局来主管全国进出口商品的检验工作。 2. 未经检验合格，《种类表》中的进口商品不准销售、使用， 出口商品不准出口。 3. 应注意不同检验证书的有效期不同，如果检验证书到期，商品就需要重新报验。 4. 商检机构应当在对外贸易合同约定的索赔期限内完成检验，并签发检验证书。 5. 对这批货物进行30%的抽样检查所得的检验报告是最终的，对双方都有约束力。 6. What’s the time limit for the reinspection? 7. The reinspection fee should be borne by the seller. 8. These goods are not allowed to pass the customs without legal inspection. 9. The buyer is entitled to reinspect the goods upon their arrival even though inspection has been made before shipment. 10. Whose survey report will be taken as final if we find any shortage? Unit 12 1. 运输代理行是运输领域的专家，了解各种最新的运输方式及其相关运费。 2. 运费按以公吨为单位的重量（重量吨）来计算，这种方式用“W ”表示。运费也可以按尺码吨来计算，用“M ”表示。 3. 对于贵重物品，按商品估价的一定百分比收取从价运费，这种方式用“Ad V al.”表示。 4. 航空运费的性质是运费只适用于从一机场到另一机场（单程），且只是运费，不包括其他额外费用， 如报关和仓储费用等。 5. 规定滞期费和速遣费的目的是为了促进装卸任务的及时完成。 6. 提单代表货物的所有权。 7. The freight is roughly based on weight and destination. 8. As we are in urgent need of the goods, please ship the goods immediately upon receipt of the L/C. 9. Under FOB, instead of the seller, it is the buyer who will arrange for the shipping space. 10. We await your shipping instructions. Unit 9 Unit 10 Unit 11
Unit 9 职场 Background Knowledge I. Career Career is a term defined by the Oxford English Dictionary as an individual’s ―course or progress through life (or a distinct portion of life)‖. As of 2006, the word usually only pertains to one’s remunerative work (and sometimes also formal education). A career is traditionally seen as a course of successive situations that make up a person's worklife. One can have a sporting career or a musical career without being a professional athlete or musician, but most frequently "career" in the 20th century referenced the series of jobs or positions by which one earned one's money. It tended to look only at the past. As the idea of personal choice and self direction picks up in the 21st century, aided by the power of the Internet and the increased acceptance of people having multiple kinds of work, the idea of a career is shifting from a closed set of achievements, like a chronological résumé of past jobs, to a defined set of pursuits looking forward. In its broadest sense, career refers to an individual’s work and life roles over their lifespan. In the relatively static societies before modernism, many workers would often inherit or take up a single lifelong position (a place or role) in the workforce, and the concept of an unfolding career had little or no meaning. With the spread during the Enlightenment of the idea of progress and of the habits of individualist self-betterment, careers became possible, if not expected. II. Career Assessment Career Assessments are tests that come in a variety of forms and rely on both quantitative and qualitative methodologies. Career Assessments can help individuals identify and better articulate their unique interests, values, and skills. Career counselors, executive coaches, career development centers, and outplacement companies often administer career assessments to help individuals focus their search on careers that closely match their unique personal profile. Career counseling advisors assess people's interests, personality, values and skills, and also help them explore career options and research graduate and professional schools. Career counseling provides one-on-one or group professional assistance in exploration and decision making tasks related to choosing a major/occupation, transitioning into the world of work or further professional training. The field is vast and includes career placement, career planning, learning strategies and student development. By the late 20th century a plethora of choices (especially in the range of potential professions) and more widespread education had allowed it to become fashionable to plan (or design) a career: in this respect the careers of the career counsellor and of the career advisor have grown up. It is also not uncommon for adults in the late 20th/early 21st centuries to have dual or multiple careers, either sequentially or concurrently. Thus, professional identities have
注意：括号内的黑体字是上面部分的答案！！ 单词 1. airport 2. business 3. company 4. file 5. equipment 6. staff 7. product 8. department 9. 市场分额10. 总经理11. agreement 12. board 13. customer 14. pricelist 15. flight 16. post 17. quality 18. warehouse 19. 船公司20. 总销售额 21.printer 22. catalog 23. advertisement 24.market share 25.quality control 26.business competition 27. personnel department (1 机场 2 生意3公司4卷宗，文件 5 设备 6 员工7产品8 部门9 market share 10 general manager 11. 协议12. 董事会13. 顾客14. 价目表15. 航班 16. 邮件17. 质量18. 仓库19. shipping company 20. total sales 21。打印机22。目录23。广告24。市场份额25。质量控制26。商业竞争27。人事部) 单项选择题 1. I’m in computers. What about you? _______ A. Oh, I live in London. B. Well, I work in Sales. C. Oh, I’ve been here for years. D. I am getting on very well. 2. Q uite often I meet our customers, especially some important ________. A .people B. ones C. one D. customer 3. When you are seeing a customer off at the station, you will say “______”. A. Sorry to say bye-bye B. Sorry, enjoy yourself. C. Have a good journey back. D. Many thanks. 4. How do you do? ______ A. How do you do? B. How is your family? C. How are you? D. Fine. 5. Businessmen have to spend _________ time finding a customer. A. a few B. lots of C. a number of D. a great deal of 6. The flight was cancelled ______ the snow. A. because B. because of C. so that D. why 7. Let’s have a meeting, ________? A. will we B. shall we C. must we D. do we 8. Mr. Wang spent a lot of time ______ the letters and faxes. A. in B. on C. with D. for 9. Do you mind if I use your computer? A. At ten past eight B. Well. I am in a bit of hurry. C. Sorry, I’m not free. D. Sorry, I’m using. 10. Why not _______ some A4 paper in the next room? A. go and getting B. go and get