世纪商务英语——外贸函电课件unit(1)

Other Commonly Used Expressions and Sentences
Sample Letters
Practical Training
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Part One
1. An Inquiry and Reply (1) An inquiry is a request for information on goods. When business people intend to import a product, they send out an inquiry to an exporter. It may ask for a quotation or an offer for the goods they wish to buy or simply request for some general information regarding these goods. An inquiry can be made by written correspondence, such as a letter, telegram, telex, fax, e-mail or verbally by talk in person. Inquiries from regular customers may be very simple in content, in which only the name and/or specifications of the commodity will be mentioned. Other inquiries may include great details such as the name of the commodity, quality, specifications, quantity, terms of price, terms of payment, time of shipment, packing method, etc. required by the buyer so as to enable the seller to make proper offers.
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世纪商务英语 外贸函电
Unit 3
Inquiry
询 盘
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Contents
Basic Knowledge Concerned Letter-writing Guide
Part One Part Two Part Three Part Four Part Five
请就标题商品给我们寄样品和报最低价｡
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Part Two
Steps/Contents Typical Expressions
Would you please supply us with a complete set of catalogues for textile accessories so that we may 4. Inviting a quotation or an offer make a choice? 能否请您给我们提供一整套纺织品配 件的目录让我们做选择? (asking for a price Please send us your best offer by fax indicating list, a catalogue, packing, specification, quantity available, discount and samples and other the earliest time of delivery. 请传真向我们报最低价并 terms, stating 注明包装､规格､可供数量､折扣和最早的交货期｡ clearly your exact requirements) If you can supply goods of the type and quality required, please make us a firm offer and quote your lowest prices. 如果你们能够提供同类同质商品,请向我 们报实盘和最低价｡
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Part One
2. Categories of Inquiries (1) General Inquiries: If the importers want to have a general idea of the commodity, which the exporter is in a position to supply, they may make a request for a price list, a catalogue, samples and other terms. This is a general inquiry. Generally, it is also a first inquiry without first writing a letter to establish business relations. (2) Specific Inquiries: If the importers intend to purchase goods of a certain specification, they may ask the exporter to make an offer or a quotation for specific goods. That is a specific inquiry.
See also Unit 2. We are considering the purchase of... 我方打 算购买……
We are interested in importing dinner tables
but we need to have further details before making a final decision... 我方有兴趣进口餐桌, 但在做决定前需要对此做进一步的了解｡
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Part One
1. An Inquiry and Reply (2) An inquiry received from abroad must be answered fully and promptly. If there is no stock available for the time being, you should acknowledge the inquiry at once, explaining the situation and assuring that you will reply to it once a supply becomes available. If the inquiry is from an old customer, express how much you appreciate it. If it is from a new customer, say you are glad to receive it and express the hope of a future business relationship. In a word, the reply to an inquiry should be prompt and courteous and cover all the information asked for.
4. Inviting a quotation or an offer (asking for a price list, a catalogue, samples and other terms, stating clearly your exact requirements) We would be pleased to receive your latest price list for stainless steel tableware. 我们非常希望能收到贵方不锈钢餐具的最新价目 单｡ Please send us samples and quote us your lowest prices for the captioned goods.
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Part Two
Steps/Contents Typical Expressions We would like to know if you allow discounts. 我们想知道贵方是否给我们折扣｡
Would you let us know what a discount you can give for an order exceeding 1000 metric tons﹖ 能否告知超过1000公吨后的订单折扣是多少?
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Part One
3. The Main Contents of a Letter for Inquiry A general inquiry usually includes the following contents: Telling addressees the source of information and making a brief selfintroduction Indicating the intention of writing the letter, i.e. to ask for a catalogue, samples or a price list Stating the possibility of placing an order and expectation of an offer A specific inquiry usually includes the following contents: Indicating the names and descriptions of the goods inquired for, including specifications, quantity, etc. Asking whether there is a possibility of giving a special discount and what terms of payment and time of delivery you would expect Stating the possibility of placing an order and expectation of an offer
(1)
(2) (3) (1) (2) (3)
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Part Two
Steps/Contents For letters making inquiries 1. Telling the addressees how and where their names and addresses are known (source of information) 2. Self-introducing 3. Indicating the intention of writing the letter and the specific goods you want to purchase See also Unit 2. Typical Expressions
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Part Two
Steps/Contents Typical Expressions We are regular buyers of men’s shirts. 我们是购买男士衬衫的老客户｡
We are in the market for men’s leather gloves. 我们想购买男士皮手套｡