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5. True or False: Counting on the fingers from 1 to 5 is a universal nonverbal gesture
6. Which groups have the firmest handshakes? a. Vietnamese and Filipinos b. Germans and Americans c. Egyptians and Moroccans
8
What is the problem with non-
verbal communication crossing
cultures??
People from different cultures sometimes assign different meanings to the same behavior
3
How much do you know about body language?
4. a. When negotiating, which country’s people has the longest eye contact? b. Shortest? Japanese, Americans, Brazilians
2. False (in China, is a smile always happy?) 3. 33 4. Japanese - 13%; Americans - 33%; Brazilians - 56% 5. False - in India, some people count each joint of
7
Non-verbal Communication
People in all cultures, whether high- or low-context, rely heavily on nonverbal behaviors to send messages
The best known of these are probably gestures and facial expressions, but can also include other, less overt actions
their fingers, but no thumb (12 per hand) 6. Germans and Americans 7. San Juan - 180; Paris - 110; London - 0 8. 1,000 distinct forms of non-verbal communication
Kinesic Communication
Movement of the Body in Communication
1
Take out a blank paper and number it in the following way…
1. 2. 3. 4. a. b. 5. 6. 7. a. b. 8.
2. True or False: A smile is one of the few forms of nonverbal expression that has the same meaning all over the world
3. The number of different communicative expressions Americans make with their face is: 6, 33, 50, or 120?
4
How much do you know about body language?
7. a. In which city do couples sitting in a café touch each other most often? b. Least often? a. San Juan (Mexico) b. Paris c. London
The intended message ends up being misunderstood
Just as culture is a key factor in verbal communication, it plays a very important role for non-verbal communication: determining the meaning people assign to any given instance of non-verbal behavior
2
How much do you know about body language?
1. According to psychologist Albert Mehrabian, of the total meaning of a spoken message, what percent comes from facial expressions/other non-verbal communication?
6
What is non-verbal communication?
It involves all of those non-verbal stimuli in a communication setting that are generated by both the source and his or her use of the environment that have potential meaning for the source or receiver.
8. Worldwide, researchers have found approximately how many distinct units of nonverbal communication: 250, 500, 750, or 1000?
5Biblioteka Baidu
Answers
1. 7% - meaning of words; 38% how you say the words; 55% facial expressions and other non-verbal communication
