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外贸常用语句

外贸常用语句
外贸常用语句

欢迎语句

Welcome to our company欢迎光临我们公司

Is this your first visit to our plant第一次来我们公司吗?

Is there anything you are particularly interested in?对我们的什么东西感兴趣?

请对方询问

Please feel free to ask any questions you want没关系,请随便问什么吧

Please stop me if you have anything to ask有什么就随便问吧

Just let me know if you have any questions还有什么问题吗?

1.介绍个别部门

Our Administration Department is over there我们的行政部在那边

I will show you our Marketing Department我带你去看看我们的市场推广部

Allow me to show you our showroom请允许我带你去看看展览室吧

2.关于销路

There is a great demand for this product这种产品很好销

The goods are much in demand这种产品很热销

This model is hot welcomeed by our clients这种产品深受我们的客户欢迎

1. 议价

Would it be possible to have changes in price?价格不能变了吗?

I think the price is not competitive enough我想这个价格没有足够的竞争力

I am afraid the price is not acceptable恐怕我不能接受这个价格

2. 还价

We can reduce the price by 30% if your order is big enough

如果你订购量够大的话价格可以降30%

We can reduce our price to the level you suggested我们可以降低价格到你的要求

介绍新产品

This is our lastest model这是我们的最新模型

Would you like to take a look at our new products?想看看我们的新产品吗?

Have you come across this kind of products before?您以前见过这种产品吗?

We highly recommend this kind of products我们极力推荐这中产品作出保证

We guarantee that those misprinted user manuals will be replace

我们保证这些印错的用户手册将被换掉

We promise to deliver the goods before 4 oclock this afternoon

我们答应您今天下午四点钟前把货送到

Please let us know if the goods are not in good condition请告诉我们实话是否货物不好

解释原因

Please understand we are processing your order as quickly as we can

您应该知道我们正在尽快地赶工

I will check and see what went wrong

我来查查看错在那里

It would be better if one of our engineers has a look at the machine

如果当时有一个工程师看一下该设备情况会好得多

Please accept our apologies for the delay送货迟了请接受我们的道歉

I am sorry to hear that, there must be some errors in the production process

很对不起肯定是生产工序出错啦

询问详情

What exactly is the problem?确实的问题是什么?

Can you give me the order number?请告诉我订单号好吗?

What is the actual quantity stated?实际的数量说明什么?

讨论合约内容

When can we discuss the contract?什么时候我们可以商量签约

We would like to discuss the means of delivery detai我们想详细商谈送货条款There are some points we have not worked out还有一些要点我们还没达成一致

不能立即决定

I can not give you a definte answer right now我不能马上给您一个明确的答复

Please let me think it over让我再考虑考虑周全吧

Would it be all right to give you an answer this afternoon?下午再给您答复好吗?

在签约之前

When can we sign the contract?我们什么时候签约?

Are you ready to sign?您准备好签约了吗?

Are you satisfied to the contract?对这合同满意吗?

做好外贸的五步走

准备接待客户 外贸人接待客户常用的商务英语

1.Excuse me. Are you Susan Davis from Western Electronics 对不起 你是来自西方电子公司的苏姗·戴卫斯吗

2.Yes I am. And you must be Mr. Takeshita. 是的 我就是 你一定是竹下先生吧。

3.Pardon me. Are you Ralph Meyers from National Fixtures 对不起 请问你是从国家装置

公司来的雷夫·梅耶史先生吗

4.I’m Dennis. I am here to meet you today. 我是丹尼斯 今天我到这里来接你。

5.I’m Donald. We met the last time you visited Taiwan. 我是唐纳德 上次你来台湾时我们见

过面。

6.I’m Edwin. I’ll show you to your hotel. 我是爱德温 我带你去旅馆。

7.How was your flight Was it comfortable 你坐的班机怎么样 还舒服吗

8.It was quite good. But it was awfully long. 班机很好 就是时间太长了。

9.Did you have a good flight 你旅途愉快吗

10.Not really I’m afraid. We were delayed taking off and we encountered a lot of bad weather. 不太好 我们起飞延误了 还遭遇了恶劣的气候。

11.How was your flight 你的航班怎样

12.Did you get any sleep on the plane 你在飞机上睡觉了吗

13.Mr. Wagner do you have a hotel reservation 华格纳先生 你预订过旅馆吗

14.No I don’t. Will it be a problem 不 我没有 会有困难吗

15.I don’t think so. I know several convenient hotels. Let me make some calls. 我认为没有 我知道有几家便利旅馆 让我打几个电话。

16.I’ve made a reservation at the hotel you used last time. 我已预订了你上次住过的旅馆。

17.We’ve booked a Western-style room for you. 我们已为你订了一间西式的房间。

18.Let’s go to the station to get a train into town. 我们到火车站去乘车进城。

19.Does it take long to get into Taibei from here 从此地去台北要很久吗

20.It’s about an hour. 大概要一个小时。

21.We’ll get a taxi from the station. 我们到火车站乘出租车。

22.There’s a shuttle bus we can use. 我们可搭乘机场班车。

23.I’ve brought my car so I can drive you to your hotel. 我开车来的 所以我开车送你到

旅馆。

24.You must be hungry. Shall we get something to eat 你一定饿了 我们吃点东西好吗

25.That sounds good. Let’s get something at the hotel restaurant. I feel a little tired. 那太棒

了 我们就到旅馆餐厅吃点东西 我有点累了。

26.Would you like to have some dinner 你想吃饭吗

27.What would you like to eat 你想吃什么呢

28.Can I take you out to dinner It"ll be my treat. 我带你出去吃饭好吗 这次我请客。

29.If you’re hungry we can eat dinner now. 如果你饿了 我们现在就去吃饭。

30.Have you had breakfast yet 你吃过早餐了吗

31.Yes. It was delicious. 是的 味道很好。

32.Good. Let’s go to the office. 好的 我们去办公室吧。

33.How is your room 你的房间怎样

34.Did you sleep well last night 你昨晚睡得好吗

35.Why don’t we go to the office now 为何我们现在不去办公室呢 36.We’ll start with an orientation video. It runs about 15 minutes. 我们将从一个电视简报

开始 大概放15分钟。

37.The tour will take about an hour and a half. We ought to be back here by 3 00. 参观大概

要一个半小时 3点钟以前回到这里。

38.Our new product line has been very successful. We’ve expanded the factory twice this

year already. 我们新的生产线非常成功 我们今年已把工厂扩展了两倍。

39.I’d like to introduce you to our company. Is there anything in particular you’d like to know

我将向你介绍我们的公司 你有什么特别想知道的吗

40.We have some reports to show you for background information. 我们还有一些报告向

你介绍背景资料。

41.Is your factory any different from other plastics factories 你们工厂和其他塑胶工厂

有何差别呢

42.Yes our production speed is almost twice the industry-wide average. 是的 我们的生

产速度是其他工厂两倍。

43.I’d like to explain what makes this factory special. 我要向你说明本工厂的特性。

44.This is the most fully-automated factory we have. 这是我们的全自动化工厂。

45.It’s the most up-to-date in the industry. 这是同业中最新型的。

46.We’ve increased our efficiency by 20% through automation. 通过自动化我们的效率增

加了20%.

47.Could you tell me the cost of production per unit 请你告诉我每件成品的生产成本好

48.I’m afraid I don’t know. Let me ask the supervisor in this section. 恐怕我不知道 让我来

询问一下该组的负责人。

49.I’m not really sure about that. Mr. Jiang should know the answer to that. 关于那事我不

敢确定 蒋先生应该知道答案。

50.Let me direct that question to the manager. 让我直接问经理好了。

51.I’m not familiar with that part. Let me call someone who is more knowledgeable. 那部分

我不熟悉 让我找专业人士来说明。

52.Yes I’d like to know your daily production. 是的 我想知道你们的日生产额。

53.Is there anything you"d like to know 你想知道什么

54.Is there anything I can explain fully 有什么事情要我详细说明的吗

55.What did you think of our factories 你认为我们的工厂怎样

56.I was impressed very much. 我有深刻的印象。

57.thank you very much for giving us your valuable time. 我们占用了你宝贵的时间 非常

感谢。

58.We have a small gift for you to take with you when you leave the factory. 你离开工厂时

我们有件小礼物要送给你。

第1招妥善安排会面的约定

当你计划到海外出差 顺道拜访客户时 必须先以书信通知对方。出国以前再以传真、

邮件或电话向对方确认访问的日期和目的。如果是临时决定的拜访 也要通过对方的秘书安

排 告诉她 “I''d like to make an appointment with Mr. Lee.” 我想和李先生约见一次。 让对方对你的造访有所准备 才会有心情和你洽谈。

第2招向沟通对手表示善意与欢迎

如果沟通是由你发起 提供对手一切的方便 能使沟通一开始便在友善和谐的气氛下进

行。尤其是当你的沟通对手是远道而来的 你热心地告知他 “I will arrange everything.” 我

会安排一切。 不但表现出你的诚意 也能使他在不必顾虑食宿等琐事的情况下 专心与你

进行沟通。

第3招沟通进行中应避免干扰

如果沟通的地点是在你的公司 那么请叮咛你的部属 勿在沟通过程中做不必要的干扰。

因为过份的干扰会影响沟通的意愿和热忱。

第4招遵守礼仪

沟通时 仍然要遵守一般奉行的礼仪和保持良好的仪态 这样可以增加人们对你的好感

提高你的沟通效率。此外 坐姿不良 在对手讲话时左顾右盼 都足以使人对体产生不良的

印象 而减低与你洽谈的兴致。

第5招适时承认自己的过失

如果你明显地犯了错 并且对别人造成或大或小的伤害 一句充满歉意的“I''m sorry. It''s

my fault.” 对不起 是我的错。 通常能够获得对方的原谅。就算他实在很懊恼 至少也能

稍微缓和一下情绪。做无谓的辩解 只能火上加油 扩大事端。

第6招抱怨不是无理取

以激愤的语气向人抱怨某事 很可能令人心生反感 而使结果适得其反。服务员上错了

菜 旅馆女服务员忘了整理你的房间 送来的货物根本不是你订单上所指明的东西等情况

着实令人懊恼。但是生气并不能解决问题 不如心平气和而语气坚定地告诉对方“I have a complaint to make.” 我有怨言。 然后告诉他所发生的事。

第7招资料须充实完备

具体的物品通常比口头描述更有说服力。当客户听到你说“We have a pamphlet in English.”

我们有英文的小册子。 或“Please take this as a sample” 请将这个拿去当样品。 时 一定会兴趣大增 进而问你许多和产品有关的问题。如果你平时资料搜集得全面 便能有问必答。

这在商务沟通上是非常有利的。

第8招缓和紧张的气氛

当会议因冗长而陷于沉闷、紧张的气氛时 做无意义的僵持是无法获得令人满意的结果

的。如果能在不打断对方的情形下提出“How about a break ” 休息一下如何 对方必能

欣然接受 紧张的气氛也立刻得以经解。当你们再回到会议桌时 也能以清晰的思路继续沟

通。

第9招做个周到的主人

如果沟通是在你的公司进行 除了应向沟通对手提供舒适的场所以外 更应该尽量配合

对手 向他提供有助于沟通进行的服务与设备。例如 大大方方地告诉他“ You can use our office equipment if necessary.” 如果必要的话 您可以使用我们的办公室设备。 协助对手对沟通内容做正确的衡量 其结果可能也是对己方极为有利的。

第10招询问对方的意见

每个人都希望自己的意见受到重视。当你和他人进行沟通时 除了说出自己的想法以外

随时可加上一句“What is your opinion ” 你的意见是 或“I''d like to hear your ideas about

外贸人必备-展会实用英语口语大全

外贸人必备-展会实用英语口语大全 虽然互联网的发展让外贸人找客户的路径更多了,但展会依然是大家必选的途径之一,所以,为了能发掘潜在客户,英语口语很重要,不能因为不会说而丢了客户。下面是小编搜集的一些展会常用英语口语,希望对各位外贸儿们有用,一起来看看吧! 1、问候 Hello friend,great to see you here. Hello XX, welcome to China, let’s come and have a sit. How are you? Nice to meet you. 2、介绍,交换名片 I am XX, the salesman of XX, nice to see you here. Here is my name card, may I have yours? This is Ms./Mr. XX, our director/manager. 3、闲聊 When did you arrive in China? How many days will you stay in China? Where do you live in? Have you booked the hotel? What’s your schedule of the trip? (若客户告知紧密的行程安排,可加上:What a tight schedule!)Have you ever go around Guangzhou before? 4、客户询价、还盘 This is our catalog, you can have a check of our products. There is some new models like… Which kind of products are you looking for? What’s your purchasing quantity this time? Actually, this is the best price we can offer you friend, please consider the quality. If you are interested in the model, we can send you a free sample to test. You can take a trial order first and you will know our quality. I am sure our product will help you win the market. We have a very strict quality controlling system which promises that goods we produced are always of the best quality.

外贸英语常用语90句

外贸英语常用语90句 Part One 1. We'd like to express our desire to establish business relationship with you on the basis of quality, mutually benefit and exchange of needed goods . 我们希望在保证质量、互惠互利以及交易彼此需要的货物的基础上和你们建立业务关系。 2. In order to extend our export business to your country we wish to enter into direct business relations with you. 为了扩大我们在贵国的出口业务,我们希望和你们建立直接贸易关系。 3. Our hope is to establish mutually beneficial trading relations between us . 希望在我们之间能够建立互惠互利的贸易关系。 < 4. We look forward to further extensions of pleasant business relations. 我们期待进一步保持愉快的业务关系。 5. It’s our hope to continue with considerable business dealing with you. 我们的希望是和你们保持可观的生意往来。 6. We look forward to receiving your quotation very soon. 我们期待尽快收到你们的报价单。

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跟单口语 1.What’s the size?多大尺寸?90X90 (Ninety by ninety)九十乘九十。 2.What’s the CMB? 体积多大?0.07M3 (zero point zero seven cube meter) 0.07立方米。 3.What’s the best/last price? 最低价是多少?¥2.5 (Two point five)] 两块五。4.How many designs?有几个款式? 3 designs .三个款式。 5.How many colors? 有几种颜色? 3 colors. Red, yellow and blue. 3种颜色,红、黄、蓝。 6.How many pcs one CTN?一箱装多少件?12 dozen, 144pcs. 12 12打,144件一箱。7.When shall we deliver?什么时候交货? 8.Where shall we deliver? 货送到什么地方?Where is your warehouse?仓库在哪儿? 9.30% deposit.付30%的订金。 10.Only one sample here. We can’t give you.这里只有一个样品,不能给你。11.Too expensive/much.太贵了。 12. Any discount?有折扣吗? 13.Cheaper?可以便宜一点吗? 14.Show me this!这个拿下来看看。 15.Good quality or ordinary quality?质量好的还是普通的? 16.¥180 for a set . 180元一套。 17.4pcs a set.一套4个。 18.What’s the minimum quantity?最小起订量是多少? 19.At least 1 CTN. 至少一箱/件。 20.There’s minimum quantity.有最小起订量。

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外贸信函邮件常用缩略语:H&I 外贸函电常用缩略词,只有“行家”才看得懂,如果你还是外贸行业的外行,这些词必备不可,不然经常看不懂外商的邮件。为您整理了外贸英语函电常用缩略词大全。G/A=general average GAL,GALL=gallon GBP=Great Britain Pound GD=good GEN=general GF=gold franc GLD=gold GM(S)=gram(s) GMQ=Good Merchantable Quality GMT=Greenwich Mean Time GNRL=general G.O.H=garments on hang GOVT=government GR=grain,gram(me) G.R.T.=gross registered tonnage GR WT=gross,weight GSP=Generalized System of Preferences

GT=gross ton GV=give GUAR,GURANTE=guarantee G/W=gross weight H/B=half board(for hotel BIZ) HGT=height HK=HongKong HKD=HongKong dollar Hk(S)=hand(s)(for textile BIZ) H.O=head office HOLDY=holiday HR=here,hour HP=high pressure,horsepower HRWITH=herewith HV=have HVB=have been,has been,had been HVY=heavy HWEVR,HWVR=however IAW=in accordance with I.C.C.=institute cargo clauses, International Chamber of CoMMerce ICW=in connection with

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执行订单:to fill an order||to execute an order||to attend to an order||to put an order through 完成订货||已交货:to complete an order 寄送一份订单:to send an order 发货||寄出货品:to dispatch an order 装船||已装船:to ship an order 改变订货||变更订单:to modify an order||to make alterrations in an order 继续订货:to repeat an order 取消订货||撤消订单to cancel an order 确认订货:to confirm an order 已将订货列帐:to book an order 增加订货:to increase an order 将定货增加一倍:to duplicate an order 减少订货:to reduce an order 请求订货:to solicit an order||to invite an order 错过一次订货:to miss an order 依照某人指示:to make to order of 按照订单:as per order||as ordered||as one wishes 费用:charges 免费:free of charges 买方负责费用||对方负责费用:charges forward 费用已付||卖方已付杂费:charges paid||charges prepaid 装运单据||装货单:Shipping Documents 海运提单:bill of lading B/L 海运保险:marine insurance policy

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不错的哦 1. Pain past is pleasure.(过去的痛苦就是快乐。)[无论多么艰难一定要咬牙冲过去,将来回忆起来一定甜蜜无比。] 2. While there is life, there is hope.(有生命就有希望/留得青山在,不怕没柴烧。) 3. Wisdom in the mind is better than money in the hand.(脑中有知识,胜过手中有金钱。)[从小灌输给孩子的坚定信念。] 4. Storms make trees take deeper roots.(风暴使树木深深扎根。)[感激敌人,感激挫折!] 5. Nothing is impossible for a willing heart.(心之所愿,无所不成。)[坚持一个简单的信念就一定会成功。] 6. The shortest answer is doing.(最简单的回答就是干。)[想说流利的英语吗?那么现在就开口!心动不如嘴动。] 7. All things are difficult before they are easy.(凡事必先难后易。)[放弃投机取巧的幻想。] 8. Great hopes make great man. (伟大的理想造就伟大的人。) 9. God helps those who help themselves.(天助自助者。)

10. Four short words sum up what has lifted most successful individuals above the crowd: a little bit more.(四个简短的词汇概括了成功的秘诀:多一点点!)[比别人多一点努力、多一点自律、多一点决心、多一点反省、多一点学习、多一点实践、多一点疯狂,多一点点就能创造奇迹!] 11. In doing we learn.(实践长才干。) 12. East or west, home is best.(东好西好,还是家里最好。) 13. Two heads are better than one.(三个臭皮匠,顶个诸葛亮。) 14. Good company on the road is the shortest cut.(行路有良伴就是捷径。) 15. Constant dropping wears the stone.(滴水穿石。) 16. Misfortunes never come alone/single.(祸不单行。) 17. Misfortunes tell us what fortune is.(不经灾祸不知福。) 18. Better late than never.(迟做总比不做好;晚来总比不来好。) 19. It's never too late to mend.(过而能改,善莫大焉;亡羊补牢,犹未晚也。)

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第一章建立贸易关系 1.我们从阿里巴巴网站上了解到你们是中国主要的进出口公司之一。 We’ve learned from https://www.doczj.com/doc/b918949982.html, that you’re one of the leading import and export companies in China. 2.我们进出口很多商品。我们从事这一行业已经有20年了。 We are importing and exporting a wide range of goods. And we have been in this line for more than 20 years. 3.我想你找对公司了。 I think you’ve found a right company. 4.我们的产品在东南亚市场上享有很高的声誉,同时,他们在美国和欧洲市场上也销售得很好。 Our products enjoy a high reputation in the south-east Asian market. They also sell very well in the USA and Europe. 5.我们有很多不同品牌和款色的产品,质量优良,价格合理。 We offer many different bands and models, good quality and reasonable prices. 6.我想多了解一些你们公司和产品的信息。 I want to know more about your company and your products. 7.我马上发一份我们最新产品目录的电子版给你。 I will send you an electronic version of our latest catalogue immediately. 8.我们也接受订制特殊规格厨具的订单。 We also take orders for kitchenware made according to specifications. 9.订货要多久交货呢? How long would it take you to deliver the orders? 10.收到信用证后最多3个月就能交货,特殊订单交货时间会更长一些,但无论如何不会超过6个月。 Three months at most after receipt of the covering L/C. It would take longer to deliver the special orders, though never longer than six months. 11.能不能给我一张报价单? Can I have your price sheet? 12.我们的价格与其他制造商相比是十分优惠的。 Our prices compare most favorable with quotations you can get from other manufacturers.

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