外贸函电

第十章Insurance保险第一节T h e S t e p s o f W r i t i n g I n s u r a n c e L e t t e r s保险信的写作步骤保险的目的是使其货物遭受损失或损坏者得到赔偿。

换句话说,它是一种赔偿契约,给某人赔偿遭受损失的全部金额或按特定百分比赔偿所损失的一部分金额。

保险合同通常用保险单的形式,是承担风险的一方（承保人）和寻求防御风险的一方（投保人）两者之间的一种合同。

若投保的风险发生了,承保人为报偿投保人所付的保险费,同意付给投保人一笔规定的金额或一部分金额。

保险费是按投保金额的百分之几计算的,也就是投保人所付的钱。

按照中国人民保险公司海洋运输货物保险条款,该公司的基本保险单承保的海运主要险别有：a．平安险F r e e F r o m P a r t i c u l a r A v e r a g e F P Ab．水渍险W i t h P a r t i c u l a r A v e r a g e W P Ac．一切险A l l R i s k s保险金额的计算是；货物成本+运费+保险费+代表货物出售后的合理利润的总金额的百分之几。

对于C I F的交易,根据中国人民保险公司一九八一年八月一日厘定的海洋运输货物保险条款,我们通常按发票金额的110％投保X X险。

有时候买户要求投保的金额超过110％。

在这种情况下,额外保险费将由买户负担。

保险信函的写作步骤如下：1．提示合同、货物等；（M e n t i o n i n g t h e c o n t r a c t,g o o d s,e t c.）情景搭配用语：[U s e f u l e x p r e s s i o n s]●W e r e f e r y o u t o C o n t r a c t N o.（关于第……号合同）●R e f e r r i n g t o…（关于……）●W i t h r e g a r d t o（w i t h r e f e r e n c e t o）…o u r C o n t r a c t…（关于我们……合同）2．提出具体保险要求及理由；（S u g g e s t i n g t h e t e r m o f p a y m e n t a n d t h e r e a s o n）情景搭配用语：[U s e f u l e x p r e s s i o n s]●A s…w e s h a l l b e g l a d i f y o u…（因为……如果你……我将不胜感激）●A s y o u k n o w,…w e s u g g e s t…（你知道……我们建议……）●O w i n g t o…w e w o u l d a p p r e c i a t e i t i f y o u…（由于……如果……我们将不胜感激）3．希望对方同意并希望对方尽早发货。

【关键词】外贸英语函电；语气外贸英语函电是集国际贸易实务、英语写作、营销、商务谈判及应用文写作等知识为一体，是国际贸易传递信息的主要媒介之一，得到了越来越广泛的使用和重视，是贸易双方彼此相互了解、进行贸易往来的主要途径，可以说是“以笔代口谈生意”。

其作为商贸英语的一个分支，具有独特的语域并影响其语言形式。

一则好的外贸英语函电除了词汇、语法上准确无误外，在语气的选择与使用上也是十分讲究的，函电使用的语气反映了写信人的态度，对读信的人心理影响很大，可能会影响到交易的成功与否，因此我们在撰写外贸书信时应注意使用正确的语气。

然而，在外贸英语函电课的教与学过程中却往往忽视这一点。

学生所写的信函即使在词汇、语法上准确无误，却往往语气生硬，违反了交际原则，则传递的信息不为对方乐意接受，无法达到写信的目的。

这个问题亟待大家的重视。

一、语气要亲切自然外贸函电是贸易双方相互往来的途径。

读信的人与写信人一样有他自己的感情，我们不得忽视他的感受，他们是在以笔代口谈生意，因而使用的语言不能生硬呆板，冷冷冰冰，显得缺乏亲切感。

一则上乘的外贸书信的秘诀就是轻松自然、简单明了，好像是在谈话，亲切友善。

但有些人本性热情亲切，然而写起信函就忘了自已是在以笔代口谈生意，所用的文字结构显得冷漠，缺乏热情，如常称自己为“writer”（笔者），该说“I visited yourshowroom.”却说“The writer visited yourshowroom”。

殊不知籍借强调你、我或我们的亲切的文句有助于产生比较适合函电的热情友好的语气。

二、谦恭有礼、心平气和语气委婉谦恭有礼是商场上的重要法则，接待顾客要有礼貌，函电往来也要有礼貌。

利奇（Leech，1983）认为言语交际除了讲究合作原则（Cooperative Principle）外，还要讲究礼貌原则（Politeness Principle）。

有礼貌的信可博得对方的好感，诸如“Please”、“Thank you”、“We have pleasure”、“We regret that”等用语，定能使对方产生好感.有助于问题的解决二生意往来难免有纠纷.会产生摩擦，而礼貌则是润滑油，外贸函电中无论是索赔、抱怨、拒绝接受等措辞都要力求客气，心平气和、语气委婉，有礼貌地作答.无论对方态度如何。

一、开发新客户Dear XXX,We have learned from our old client that you are one of the leading XXX importers in Italy. Therefore, we do hope there is a chance for us to cooperate with each other in the near future. (表明合作意向)We are one of the biggest XXX manufactures in China.(介绍自己的身份)All our products are manufactured strictly and provided to over 30 countries already.Attached please find our latest catalogue and quotation.(直接给出报价单)We look forward to your trial order.Yours faithfully,XXX二、样品寄送通知Dear XXX,I’m now writing to inform you that the samples that you requested were sent by Federal Express today. (告知客户寄送时间及方式)In the mail, I’ve also enclosed a quotation.(附上最新的报价单)Please let me know at your earliest conveniences as soon as they arrive. Thanks a lot!I’m looking forward to your earliest response.Yours sincerely,XXX三、拒绝临时取消订单Dear Sir,Thank you for your letter of March 12th. We’re very sorry that we can’t accept cancelling the order at the last moment.(表明自己的态度)Since your products are ready for shipment, it will be a huge loss for us if you cancel the order.(说明理由)So we have difficulties in accepting your request.Best regards,XXX四、付款确认Dear XXX,I’ve received your mail informing tha t the amount of ￥100,000,000 (再次说明金额)as payment for my invoice NO.1234567 has been transferred to our bank.Thank you very much for your cooperation.Yours,XXX五、邀请来访Dear XXX,It was great to meet you at the 2017 Canton Fair last week(唤起客户记忆)and we’d like to thank you for your being interested in our XXX.In order to deepen our business relations, we’d like to invite you to our company in Shanghai.(表明意向)This would be a good opportunity for you to get an overview of our facilities and company cultures, as well as to discuss common interests.We’ll meet all your expenses during this visit.(告知客户关注的来访费用)With regard to possible dates, we do hope that you could come at the end of the month.(表明意向时间)Please let me know whether this w ould be suitable for you. I’m looking forward to your reply.Yours sincerely,XXX六、介绍新产品Dear XXX,We’re pleased to inform you that we’ve made our new products available on the market. Much to our delight, they enjoy great popularity.(说明新产品已上市且好评不断)As we guess you might be interested, we’ve sent you by UPS half a dozen samples for your trail use. (告知已寄送试用品)Attached please find copy of our latest catalogue and quotation.(附上报价单) We hope you’ll take this opportunity to enlarge your bus iness scope.Yours sincerely,XXX七、维护老客户Dear XXX,It’s been three month since we executed your last order.Recently we’ve developed new business relations with three more purchasers, from whom we got in large quantities of XXX. (告知产品近期很受欢迎)I’d like to inform you that for a limited period of time, we are reducing prices on certain items. (告知老客户降价通知)Please have a look at the attached catalogue and quotation. If you wish to order large quantities, e-mail me. We’ll work out terms and con ditions to our mutual benefit.We’re glad to give you this discount in view of your previous orders(告知客户折扣只有他才有) and would appreciate a prompt reply.Yours sincerely,XXX八、请求介绍新客户Dear XXX,I’d like to inform you that we’ve sent XXX you required last month.(简要回复之前的邮件)Attached are our catalogue and quotation for the complete ranges.Our company has established business relationship with you since 2014. As you know, we’re devoting ourselves to expand our business abroad all the time. (表明想要扩展业务的意向)I would appreciate it if you could recommend some potential purchasers to us. (说明想要他推荐新客户)It’s known to all that Chinese XXXs are renowned for their good quality, attractive designs and fine workmanship. They have enjoyed great popularity in the European market. (阐述自己的优势)We believe that through your favorable help we’ll meet with extensive reception in your country.We look forward to your favorable reply.Yours,XXX九、转介绍被拒绝Dear XXX,Thank you for your email of March 12th, we can fully understand your situation and are sorry for putting you in a dilemma.(说明自己了解客户的难处并表示感谢)Thank you all the same.Yours faithfully,XXX十、感谢介绍客户Dear XXX,Thank you very much for introducing XXX Company to us.(直接表明邮件主题)The establishment of new business relationship with such a large company helped increasing our sales greatly.Last week, we signed a contract with the director Mr. XXX, who held you in high regard and was particularity interested in our products designed for the U.S. market. (告知与新客户合作情况)We look forward to providing them with the most costly effective services so that they will never feel regretful to cooperate with us.We owe you the greatest debt of gratitude.(对老客户再次表示感谢)Yours sincerely,XXXbai、请求建立商业关系duRogers Chemical Supply Co. zhiE.daoStreet Omaha8,Neb Gentlemen: We have obtained your name and address from Aristo Shoes, Milan , and we are writing to enquire whether you would be willing to establish business relations with us. We have been importers of shoes for many years. At present, We are interested in extending our, range and would appreciate your catalogues and quotations.If your prices are competitive we would expect to transact a significant volume of business. We look forward to your early reply.Very truly yours 自米兰职权里斯托鞋类公司取得贵公司和地址，特此修函，祈能发展关系。

外贸函电回复邮件范文(合集48篇)外贸函电回复邮件范文第15篇外贸函电回复邮件范文第17篇外贸函电回复邮件范文第20篇外贸函电回复邮件范文第21篇外贸函电回复邮件范文第22篇外贸函电回复邮件范文第24篇外贸函电回复邮件范文第31篇外贸函电回复邮件范文第32篇外贸函电回复邮件范文第34篇外贸函电回复邮件范文第35篇外贸函电回复邮件范文第42篇依据广告询价seeing your ad in“family life” we become interested in your silver wares of court styles. please quote us for the supply of the items listed on the enclosed query form and give your prices . shanghai. it would be appreciated if you include your earliest delivery date, terms of payment, and discounts for regular purchases.我们看过贵公司登在《家庭生活》杂志上的广告，对你们的宫廷银器颇感爱好。

请贵方按随函附表所列产品供应“.上海”报价，最好包括最快交货日期、付款条件及所能供应的定期购货折价。

承使馆推举询价we learn from the our embassy that you are producing for export hand-made shoes and gloves in natural leather. there is a steady demand here for high-class goods of this type, especially in unique designs. willyou please send us your catalog, export prices and terms of payment, together with any samples you would like to let us examine.从我国大使馆获悉贵公司制造并出口自然皮革材料的鞋类及手套。

12种外贸英语函电范文导语:外贸行业总要写一些外贸函电，以下是人才小网搜集整理的外贸函电范文，欢迎阅读!1. 主动联系采购商Dear Sirs: May 1, 2001Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.Yours faithfully2. 提出询价Dear Sirs: Jun.1, 2001We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon..Truly3. 迅速提供报价Gentlemen: June 4, 2001Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.4. 如何讨价还价Gentlemen: June 8, 2001We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon.Yours truly5 同意进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down.Sincerely6 拒绝进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.Truly7 正式提出订单Gentlemen: June 15, 2001We have discussed your offer of 5% and accept it on theterms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.Truly8 确认订单Gentlemen: June 20, 2001Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times.Sincerely9 请求开立信用证Gentlemen: June 18, 2001Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested.Sincerely10 通知已开立信用证Dear Sirs: June 24, 2001Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fax when the order has been executed.Sincerely11 请求信用证延期Gentlemen： Sep. 1, 2001We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Sept.30.Sincerely12 同意更改信用证Gentlemen: Sept. 5, 2001We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30. Please keep us abreast of any new development.Sincerely。

外贸函电开发信范文
开发信的撰写可以根据具体情况进行适当调整，以下是一个外贸函电开发信的范文，供您参考：
尊敬的[客户姓名/公司名称]：
您好！
我是[您的名字/公司名称]，来自[中国/其他国家]。

我们专注于[产品类型]的制造和出口，产品涵盖了[具体产品范围]。

我们非常希望能够与贵公司建立长期稳定的业务关系。

为了更好地了解贵公司的需求，我们特此致函，希望能够向您介绍我们的产品和服务，并探讨可能的合作机会。

我们的产品具有以下特点和优势：
1. [产品特点1]
2. [产品特点2]
3. [产品特点3]
同时，我们还可以根据客户的需求定制产品，并提供优质的
售后服务。

我们非常期待与贵公司的合作，相信我们的产品和服务一定能够满足您的需求。

如果您对我们的产品感兴趣，请回复此邮件，我们将尽快为您提供更详细的产品资料和报价。

感谢您抽出宝贵时间阅读我们的邮件，期待您的回复。

此致
敬礼！
[您的名字/公司名称]
[职位]
[联系电话]
[电子邮箱]
[公司网址]
[时间]。

外贸函电实训报告篇一：外贸函电实训报告一、引言实训是对自我学习的一个实践性检验过程，是认识自我、评估自我最直观的方式。

通过外贸函电的实训教育，在我们巩固理论知识的同时，也了解到了今后步入工作中需要注意的方向，也提高了我们的实践操作能力和解决问题的能力。

国际结算这一模拟软件，是以实际操作为模型，主要从建立业务关系、询价、报盘、还盘、订货、支付、包装、装运、保险、索赔等磋商环节进行实际操作，通过这一实践操作，学生能更全面、更清晰的了解外贸函电的内容及流程。

其中，软件中不仅包括函电邮件的填写，也包括一系列外贸函电中所涉及到的专业名词及句子翻译的提醒，更有利于学生对知识的把握和专业素养的提升。

外贸函电软件可自行对同学的作业进行实时评分，这不仅加快了效率，减轻了老师的负担，也让学生得到了自我锻炼的目的，初步理解了所学课程在现实中的应用。

二、实训目的通过国际商务环境模拟，业务角色扮演和大量的案例、实例使学生熟练掌握外贸业务中往来信函、邮件的格式与结构、写作特点、专业术语、常用专业词汇、相关句型和常见表达方式等，加深学生对进出口业务环节的理解，掌握外贸英文函电的撰写能力，培养外贸业务能力、组织活动能力、英语应用能力等，起到理论联系实践的桥梁作用，使学生在外贸模拟交易过程中初步具备函电谈判的能力。

三、实训时间：2023年9月-10月四、实训地点：湖南女子学院实训楼504五、实训内容实训主要是在理论的基础上，根据相关的外贸公司的实际业务范围和需求，要求学生能够以进出口商的角色，用正确格式撰写外贸业务环节的各类信函。

具体实训内容是根据教材《实用外贸英语函电教程》的各章节理论教学内容并结合南京步惊云软件公司设计的商贸函电实训软件让学生各自上机操作和指导老师随堂帮助相结合的方式来实施训练的，包括相关术语练习、相关句型盘练、相关业务环境下的信函练习等。

具体包括：任务一：Establishingthebusiness建立贸易业务关系任务目的：使学生了解寻找客户的途径，重点是在互联网，（各种交易展览会对学生来说不现实）。

Establishing Business Relations第二章建立业务关系Part Five Practical TrainingTranslate the following English into Chinese.P38mercial Counselor’s Office商务参赞处2.Industrial Chambers行会3.business line业务范围4.with a view to do sth本着做…的意愿；以…为目的5.enclosed is(are)our..随函附寄6a wide/full range of.一系列7.at your end在你处/地8.please let us know/inform us务请告知9.We look forward to your favourable and prompt reply我们期待收到贵方即时的好消息。

10.On the recommendation of Chambers of Commerce in Tokyo.we have learned with pleasure the name of your company.承蒙东京商会的推荐，我们高兴地得知贵公司的名称。

11.Through the courtesy of Mr Bush.we are given to understand that you are one of the leading importers of electric goods in your area and wish to enter into business relations with us.承蒙布什先生介绍，我们得知贵公司是当地主要的电子产品进口商之一，且希望与我们建立业务关系。

12.We now avail ourselves of this opportunity to write to you with a view to enteringinto business relations with you.我们借此机会致函贵公司，希望建立业务关系。

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外贸函电优选外贸函电是国际贸易中不可缺少的一环，它不仅是企业与国外客户交流的重要方式，也是传递商业信息、签订合同、解决争议等重要手段。

外贸函电的书写质量和语言表达能力直接关系到企业与国外客户的沟通效果和商业信誉，因此，外贸函电的优选非常重要。

本文将从外贸函电的概念、类型、特点等方面，介绍如何优选外贸函电。

一、外贸函电的概念和类型外贸函电是指企业与国外客户进行商业沟通以及文件传递的信函、电报、电传、传真、电子邮件等方式。

它主要包含以下几种类型：1. 询盘和报价函：企业向客户询问价格、规格、样品等信息，并附上自己的介绍和所需求的产品信息。

2. 订单和确认函：客户向企业提出订购具体货物的要求，企业在接到客户的订购要求后，给客户发出确认函，确认客户的订单。

3. 发货和通知函：企业在接到客户的订单后，将货物发给客户，并发出发货通知函，告知客户货物的数量、品质及发货日期等信息。

4. 信用证和付款函：客户通过开立信用证，向企业支付货物的费用。

在货物发出后，企业向客户寄送相应的付款函，告知客户货物的到达及收款方式等舞台。

二、外贸函电的特点外贸函电与一般的文书沟通具有以下几个特点：1. 语言表达清晰简洁：外贸函电的表达必须要清晰、每句话不能过长，句式不能过于复杂，这有利于外方客户准确理解企业的意图。

2. 西方式的礼节：外贸函电的语言须尊重对方文化，且遵循西方国家沟通礼节，包括称呼、问候语等方面，表现出企业的文化底蕴和礼仪修养。

3. 信息简短、便于查阅：外贸函电一般情况下都只会呈现在客户手中的外贸信函本上，为了便于对方查阅，信息必须简短明了，切不可在行文中强加更多无用的文字。

4. 沟通效率高：外贸函电要求快捷高效，可以如电子邮件等方式直接透过互联网传递。

三、如何优选外贸函电对于外贸企业来说，外贸函电是企业与国外客户联系的重要一环，优选外贸函电可以提高沟通效率，减少沟通成本，也能够树立企业形象，提高企业的竞争力。

1. 语言要准确、流畅，表述清晰：在书写外贸函电时，语言必须纯熟、流畅、准确，句子应简短清晰，逻辑条理，不要使用生僻词语或不当用语，避免有歧义或造成误解。