商贸英语口语之同意赔偿

商务实用口语——对索赔要求的回应（1）1.We accept the claim, but can you tell me how much you want us to compensate you for the loss?我方同意理赔，贵方能否告诉我们，你们想要我们赔偿多少损失?2.We will give your request for claims immediate attention.我方会立刻处理贵方提出的索赔要求。

3.We will get this matter resolved as soon as possible and hope to compensate you for your loss to your satisfaction.我方将尽快解决该问题，并赔偿贵公司的损失，让你方满意。

4.We’d like to express our sincere apologies for the poor quality of the products.对货物的质量问题，我方向贵方表示诚挚的歉意。

5.We regret to hear that the goods you received are not of the quality expected.我方很遗憾地获悉，贵方收到的货物质量与你们的期望不符。

6.We are very `sorry for the trouble cause by this delay.这批货物的迟运给你们带来的麻烦，我方深感抱歉。

7.We agree to accept all your claim.我方同意接受贵方的所有索赔。

8.I’ll go to your company tomorrow in person to talk about the claim.明天我会亲自去贵公司洽谈赔偿一事。

9.We regret the loss you have suffered and agree to compensate you $800.我们对你们所受的损失深感抱歉，同意向你们赔偿800美元。

商务英语索赔对话商务英语索赔对话参考内容：甲方：乙公司，我是甲公司的采购经理，我想就我们最近订单的质量问题进行索赔。

我们收到的货物与您公司所承诺的质量标准存在明显的差异。

乙方：很抱歉听到这个问题。

我是乙公司的销售经理，我们会尽力解决您的问题。

具体是什么样的问题，您可以与我具体说明一下吗？甲方：我们最近收到的货物有几个问题。

首先，产品包装有损坏，这导致了部分产品受损。

其次，我们发现货物的颜色与我们的订单不符。

最后，一些产品的尺寸不符合我们的要求。

乙方：非常抱歉给您带来了麻烦。

我会立即与我们的生产部门核实这些问题，并确保采取适当的措施解决这些问题。

关于损坏的产品，我们可以提供相应的赔偿或替换。

对于颜色不符问题，我们会查明是否出现了误配的情况。

尺寸问题，我们也会与供应商进行沟通，找出具体原因并加以解决。

甲方：感谢您的理解与支持。

除了货物的问题，这次质量问题也导致了我们的生产计划延误，给我们的生产线带来了困扰。

所以，我们也期望您能承担一部分我们的生产损失。

乙方：对于这种情况，我们非常抱歉。

我们愿意承担责任并尽力弥补您的损失。

请您提供有关生产损失的相关文件和数据，我们将与财务部门进行核实，然后与您商讨适当的补偿方案。

甲方：谢谢您的合作。

我们会尽快提供相关文件和数据，以便您进行核实。

另外，我们希望您能保证今后的订单质量能够达到我们的要求，避免类似的问题再次发生。

乙方：绝对的，我们会对生产流程进行全面检查，确保提供高质量的产品。

我们将密切关注您的订单，并确保在生产和质量控制方面严格把关，以满足您的需求。

甲方：非常感谢您的合作与承诺。

我们希望通过双方的努力，解决这次的问题，并继续保持良好的商业合作关系。

乙方：非常感谢您的理解与信任。

我们将全力以赴解决问题，以确保我们的合作关系更加坚固稳定。

如果您有其他问题或需求，请随时与我联系。

甲方：好的，非常感谢您的支持。

如果有需要，我会随时与您保持联系。

谢谢您的时间。

乙方：非常感谢。

【导语】学习英语贵在坚持，找到适合⾃⼰的⽅法，多运⽤多温故。

整理了相关内容，快来看看吧！希望能帮助到你~更多相关讯息请关注！ 伦敦⼀家进⼝⾏的代表约琴夫-帕麦先⽣正在访问中国，⾃⼏天前他抵达⼴州，他就⼀直参加⼴州交易会。

他受伦敦总公司的指⽰，要和中国外贸公司⼴州分公司的唐同志联系，商谈索赔案件。

唐是代表上海分公司处理这⼀案件的。

Palmer: Hello, Mr Tang, how are you? It is nice to meet you again. 帕：唐先⽣，你好。

⼜见到你感到愉快。

Tang: How are you, Mr Palmer. It's really a pleasure to see you here again. I do hope you have had a very enjoyable trip from London. 唐：帕麦先⽣，你好。

在这⼉⼜见到你，实在荣幸。

你从伦敦回来，希望你这次旅途快乐。

Palmer: I must confess that the air trip is really a long one. But, you see, the air-lines are very comforable so that one does not feel tired at all the end of the journey. 帕：我该承认这次乘飞机航程够长的了。

但是你知道，客机⾮常舒适，到终点时⼀点不感到劳累。

Tang: Glad you have had a pleasant trip. I have to doubt you are comfortably settled and find things at the hotel satisfactory. 唐：你旅途愉快我也⾼兴。

想必你已安顿下来，旅馆设备都还满意。

Palmer: Everything is perfect, thank you. Well, now, Mr Tang, if you don't mind. I'll talk shop with you directly. 帕：谢谢你，⼀切都美满。

外贸同意索赔情景对话（经典版）编制人：__________________审核人：__________________审批人：__________________编制单位：__________________编制时间：____年____月____日序言下载提示：该文档是本店铺精心编制而成的，希望大家下载后，能够帮助大家解决实际问题。

文档下载后可定制修改，请根据实际需要进行调整和使用，谢谢!并且，本店铺为大家提供各种类型的经典范文，如工作总结、策划方案、规章制度、演讲致辞、合同协议、条据书信、应急预案、教学资料、作文大全、其他范文等等，想了解不同范文格式和写法，敬请关注!Download tips: This document is carefully compiled by this editor. I hope that after you download it, it can help you solve practical problems. The document can be customized and modified after downloading, please adjust and use it according to actual needs, thank you!Moreover, our store provides various types of classic sample essays, such as work summaries, planning plans, rules and regulations, speeches, contract agreements, policy letters, emergency plans, teaching materials, complete essays, and other sample essays. If you want to learn about different sample formats and writing methods, please pay attention!外贸同意索赔情景对话外贸同意索赔情景对话随着社交网络的兴起和普及，大家都有令自己印象深刻的话语吧，话语是人们说出来或写出来的语言。

英语与顾客写信协商赔偿范文英文回答：Dear [Customer Name],。

I am writing to you today to apologize for the inconvenience you experienced with your recent order. I understand that you were not satisfied with the product, and I want to assure you that we are taking steps to address your concerns.We have reviewed your order and have determined that the product you received was not up to our standards. We have issued a full refund to your account, and we have also removed the product from our website.We are committed to providing our customers with high-quality products and excellent customer service. We are sorry that we fell short of your expectations this time, and we appreciate your feedback. We will use your feedbackto improve our products and services.We hope that you will continue to give us theopportunity to earn your business. If you have any further questions or concerns, please do not hesitate to contact us.Sincerely,。

商务英语口语：如何进行商业索赔我们已经就你们提出的索赔做了仔细研究。

We filed a claim with(against) you for the shortweight.关于短重问题，我们已经向你方提出索赔。

The Chinese representative and Mr.Bake discussed the claim.中方代表与贝克先生商谈了索赔问题。

We have received your remittance in settlement of our claim.我们已经收到你方解决我们索赔问题的汇款。

Claims for incorrect material must be made within 60 days afterarrival of the goods.有关不合格材料的索赔问题必须在货到后60 天内予以解决。

We have already made a careful investigation of the case.我们已经对这个索赔案件做了详细的调查研究。

I want to settle our claim on you for the 100 tons of bleached cotton waste, as per Sales Confirmation No. 1254E.我们想处理一下关于销售确认书第 1254E 号 100 吨漂白废棉的索赔问题。

We are not in a position to entertain your claim.我们不能接受你们提出的索赔要求。

But we regret our inability to accommodate your claim.很抱歉我们不能接受你方索赔。

I'll write to our home office to waive our claim immediately.我立即写信给我们的总公司提出放弃索赔。

外贸英语口语对话Unit 20： Compensation Trade补偿贸易Without no doubt of quality and efficience of your check-loom,and the price is acceptable too.But problem seems that we are short of foreign exchange at the moment.Excuse me,I am being intersted to hear that how many check-loom would you need?At least fifteen this time,if the production smooth and count supplier's sufficient,we probably need more.In that case,That end take compensation trade since we are old friends.it will bring benefits and advantages for our both parties,I believe.We will deny with it.We will discuss some concrept down.We will likely to buy back your check off.Our country imports a big deal your text styles any way.No problem.Buying back is probably more convenient than couner purchase.And how long it should take to complete the payment.Well.The payment period internally is from three to twenty years.That's take the minmum if it's not so difficult for you.Our cooperation is small one,as you know.And we cannot leave our financial position too far.Okay.We will ---- to complete the payment within three years,starting from commensment of production.Our checkoffwill be priced in line with the international market price of the bowl down.Fine.May I draw your attention that compensation trade is a kind of low.So you need pay intersts several years.Yes,we do.But you must be responsible for technical assistance and performance of the machines.This should be included in the contract.Without question.We will apt to accept according to the contract.Looking forward to the smooth cooperation.So do I.Good morning,Mr Michelle,Good morning,Mr Bawl.Our purpose of inviting you here if to discuss the possibilitys of purchasing your advanced agriculture prosation machinery.Although your machinery is much better than those we just imported from other countries,your priceis incompetitive.You may say so.But good quality always deserves good price.You'd better consider protection efficiency as well as the price.We are quite satisfied with the efficiency of your machinery.But that couldnot highly be fail to transaction unless our import cost could be considerably burn down.In such case,we may deserves to some more flexible ways of doing business.I quite understand that.Shall we entertain compensation trade which will a shortly provide financial support?We would be overjoy with it,since we could foresay great compenmetarity advantages through its operateing.Which do you prefer to buy back or counter-purchase?Buying back if you may,pls.We would like to pay payment by our refined flours and becon products.Then,how long do you think it would take to complete the payment?Of course,the sooner the better.How about five years?Oh,I think the period of five years is too long.Oh,five years is not so long enough.As firstly,every country products are not as worthy as inductrial goods.Secondly,the maybe exsiting unexpected factors from nature,which might exsit negative influences.Your points really make sense.But according to the design of our machinery,your minimum turn over each year cannot be less than $250,000 worth.You can complete the payment within three years without any difficulties.。

外贸同意索赔英语对话以下是小编分享的外贸同意索赔英语对话，一起来看看吧。

同意索赔A: Our investigation results tell us that the factory party is responsible for the cargo damage. We are so sorry for the inco- nvenience we brought to you in this matter.A:关于货物破损一事，我方调查的结果表明是厂方的责任。

给贵公司添了很多麻烦，我们深表抱歉。

B: Well.that's all right.B：啊，不必客气。

A: The factory party agreed to compensate for your damage.A:厂方同意赔偿损失的要求。

B: Thanks.l would like to know the details about the plan of com-pensation.B: 谢谢，我想知道具体的处理方案。

A: We are not going to carry these damaged goods back. Would you accept to buy these goods at half price? We'd like to use the payment as our compensation fee.A:破损货物就不打算运回去了，能以半价处理你们吗?我想这部分款就当赔偿金了?B: Thank you.B:非常感谢。

A: We are completely responsible for this accident. We warrant we won't make this kind of mistake again.A:这次事故完全是由我方失误造成的，我方保证今后不再发生这类事故。

商务人士商谈索赔事宜常用商务英语口语商谈索赔事宜是直接关系到双方的交易是否可以顺进行的重要环节。

以下是小编给大家整理的关于商务人士商谈索赔事宜常用商务英语口语，希望可以帮到大家关于商务人士商谈索赔事宜常用商务英语口语<一>The claim should be referred to the insurance company. 你方应该向保险公司索赔。

Your goods arrived are badly damaged. 你们的货物抵达时损坏得很严重。

The claim should be referred to the insurance company. 你方应该向保险公司索赔。

Your claim, in our opinion, should be referred to the insurance company, as the mishap occurred after shipment. 以我方所见,你方应向保险公司索赔，因为损失是在装船后发生的。

That's because something goes wrong in the delivery process. 那是因为运货过程出了问题。

Your goods arrived in damaged condition. 你方的货物到达我方时受损很严重。

That's because something goes wrong in the delivery process. 那是因为运货过程出了问题。

Since the damage was due to the rough handling by the steamship company，you should claim on it for recovery of the loss. 由于损失是由轮船公司的粗暴处理造成的，你方应该向他们索賠。

英语与顾客写信协商赔偿范文English: I am writing to discuss the recent incident that occurred at our establishment and to address the issue of compensation for the inconvenience caused to you as our valued customer. We deeply regret the inconvenience you have experienced and understand the frustration it may have caused. We take full responsibility for the situation and would like to offer our sincere apologies. In order to rectify the situation and make amends, we would like to offer you a full refund for the service you received, as well as a discount on your next visit with us. Additionally, we would like to offer you a complimentary gift card as a gesture of goodwill. We are committed to providing exceptional service to all our customers, and we hope that this compensation package demonstrates our dedication to making things right. Please let us know if you find this offer acceptable, or if there is anything else we can do to further assist you in this matter. We value your feedback and want to ensure that your experience with us is always positive and satisfactory.中文翻译: 我写信是为了讨论最近在我们机构发生的事件，并解决您作为尊贵顾客所遇到的问题，提供赔偿。