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接待外宾常用的英语来外宾啦。
谁来接待呢？肯定是英语好的小伙伴啦^_^ 1 Welcome to our hotel!欢迎光临(我们酒店).2 Welcome, sir/madam!欢迎光临.3 Good morning/afternoon/evening.早上/下午/晚上好!4 ishow Hotel, May I help you?您好,ishow酒店(我能为您做些什么?)5 May I have your name/room number, please?您可以告诉我您的姓名/房号吗?6 One moment, please.请您稍候。
7 My pleasure!不用客气，这是我的荣幸!8 Thank you for waiting.您久等了.9 Sorry to keep you waiting.不起让您久等了.10 Do you speak Chinese/English?请问您讲中文/英文吗?11 Do you have a reservation?请问您有预订吗?12 Show me your passport or identification, please.请出示一下您的护照或证件。
13 How would you like to pay? In cash or by credit card? 您用什么方式付款，是用现金还是信用卡？14 please show me your credit card.请出示您的信用卡.15 Please sign here.请在这儿签字。
16 Here is your charge please.这是找您的零钱。
17 This way, please.这边请。
18 Follow me, please.请跟我来。
19 After you, please.您先请。
20 Hope you enjoy your stay!希望您在这里过得愉快!选择iShow国际英语的十大理由：1.专注大学生英语口语2. 草根的价格，优质的服务3. 线上外教面对面，线下互动小班制4. 全方位的4D教学系统，高权威的LISI国际教学法5. 独一无二的纯英文浸泡环境6. 专业而酷爱英语的师资团队7. 多款自主研发且专属于iShow学员的英语学习app8. 多级别，进阶式的课程体系9. 多元化的课外活动——寓教于乐，玩转英语10. 青春向上，积极有爱的英语学习氛围爱英语，就一起来iShow！QQ：1730977089公众微信：ishow英语口语。
接待外宾的英语作文英文回答：As a seasoned professional in the field of hospitality, I am well-versed in the art of receiving and entertaining esteemed guests, particularly foreign dignitaries. With meticulous attention to detail and an unwavering commitment to excellence, I ensure that every aspect of their visit is seamlessly executed, leaving a lasting and positive impression.Upon arrival, I greet the guests with warmth and professionalism, offering a brief yet insightful introduction to the country and its customs. I am fluent in multiple languages, which enables me to communicate effectively and establish a personal connection with guests from diverse backgrounds.Throughout their stay, I serve as a dedicated liaison, coordinating their itinerary, arranging transportation, andproviding insider knowledge of local attractions and cultural events. I am particularly skilled at anticipating their needs and going the extra mile to ensure their comfort and satisfaction.In addition to my logistical responsibilities, I am deeply invested in fostering meaningful interactions and cultural exchange. I actively engage with guests, sharing insights into the country's history, traditions, and contemporary affairs. Through these conversations, I strive to build bridges of understanding and foster a genuine appreciation for the diversity of our world.At formal events, I am responsible for introducing foreign dignitaries and ensuring their seamless participation. I am also adept at managing protocol and etiquette, ensuring that all interactions are conducted with utmost respect and decorum.Furthermore, I am highly attuned to the security and confidentiality concerns associated with receiving foreign guests. I work closely with security personnel and followestablished protocols to safeguard their well-being and privacy.In summary, my expertise in hospitality enables me to provide exceptional reception and entertainment for foreign dignitaries. I am committed to creating a memorable and enriching experience that fosters cultural exchange, strengthens diplomatic ties, and leaves a lasting legacy of friendship and goodwill.中文回答：作为一名经验丰富的酒店专业人员，我精通接待和款待尊贵客人，尤其是外国政要的艺术。
酒店接待服务、行李服务流程英语Hotel Reception Service and Luggage Handling ProcessIntroductionAs an essential part of the hospitality industry, hotel reception service and luggage handling play a crucial role in providing guests with a seamless and comfortable experience during their stay. This document will outline the standard procedures for hotel reception service and luggage handling, ensuring that guests feel welcomed and valued from the moment they arrive at the hotel.Hotel Reception Service Process1. Greeting and Check-InUpon arrival at the hotel, guests should be warmly greeted by the reception staff. A friendly smile and a welcoming attitude are essential to creating a positive first impression. The receptionist should inquire about the guest's reservation and request identification for check-in. Any special requests or preferences should be noted and accommodated to the best of the hotel's ability.2. Room AssignmentAfter completing the check-in process, the receptionist will assign a room to the guest based on their reservation and room availability. The room key should be provided along with directions to the room and any additional information about hotel amenities or services.3. Payment and RegistrationThe receptionist will request payment for the room and any additional charges that may apply, such as meals, parking, or other services. The guest will be asked to sign a registration form agreeing to the terms and conditions of their stay. Receipts should be provided promptly, and any questions or concerns addressed promptly.4. Information and AssistanceThroughout the guest's stay, the reception staff should be available to answer questions, provide information about hotel facilities, and assist with any requests or issues that may arise. This may include arranging transportation, making restaurant reservations, or helping with directions to local attractions.Luggage Handling Process1. Luggage CollectionUpon arrival at the hotel, guests may arrive with luggage that needs to be transported to their room. The hotel should provide a designated area for guests to drop off their luggage, where it will be tagged with the guest's name and room number for identification.2. Luggage DeliveryOnce the guest has checked in and their room assignment is confirmed, the luggage should be transported to the guest's room promptly. The bell staff should handle the luggage with care, ensuring that it is delivered safely and in good condition.3. Luggage StorageIf a guest arrives before their check-in time or needs to leave their luggage after check-out, the hotel should offer luggage storage services. Luggage should be securely stored in a designated area and retrieved by the guest when needed.4. Concierge ServicesThe hotel's concierge staff should be available to assist guests with luggage handling, including arranging for transportation, booking tours or activities, and providing recommendations for dining or entertainment options. Theconcierge can also provide information about local attractions and help with any special requests or arrangements.ConclusionEffective hotel reception service and luggage handling are essential for creating a positive guest experience and ensuring that guests feel welcomed and valued during their stay. By following the standard procedures outlined in this document, hotels can provide exceptional service that exceeds guests' expectations and encourages them to return in the future.。
酒店礼宾部常用英语汇编重要词汇:礼宾部 Concierge行李生 Bell man门童 Doorman行李 Luggage行李架 Luggage rack行李存放处Luggage Depository行李车 Baggage trolley 司机 Driver电梯 Elevator洗手间 Toilet 机场 Airport火车站 Railway station 商场 Shopping center超市 Super market小费 Tip雨伞 Umbrella接机服务 Pick-up service 行李寄存 Check baggage 叫早服务 Morning call自助早餐 Buffet breakfast 往前直走 Straight on常用词汇:五星级酒店Five-star hotel前厅部Front office department 总台 Front desk总机 Operator商务中心 Business center 游泳池 Swimming pool 西餐厅 Western restaurant 中餐厅 Chinese restaurant 大堂吧 Lobby lounge桑拿 Sauna会议室 Meeting room停车场 Parking lot总经理 General manager经理 Manager大堂副理Assistant manager [AM]宾客关系主任Guest relation officer [GRO] 主管 Director领班 Supervisor楼层服务员Room waiter 总台接待 Receptionist维修人员 Repairman货币兑换change money明信片postcard洗衣袋Laundry bag小心轻放Handle with Care 请勿倒立Keep Top Side Up常用句子1.Are these your baggage? 这些是您的行李吗?2.Is this everything, sir? 这是全部东西吗，先生?3.May I take them for you? 我来帮您拿好吗?4.Let me help you with your luggage.让我来帮您吧。
礼宾部基本句型May I take your luggage for you?我来帮您拿行李，好吗？Just a moment ,please . I’ll bring a luggage cart.请稍等一下，我去推一辆行李车来。
Don’t worry , sir . Your luggage will be sent up at once .先生，别担心，您的行李很快就会送上去的。
When you check out , please call number 32 and we’ll help you with your luggage immediately. 如果您要离店，请打电话32，我们会马上帮您运送行李的。
How many pieces of luggage do you have?请问您有几件行李？Two suitcases and one bag . Is that right?两只箱子和一个包，对吗？I’ll show you to the Front Desk.. This way please.让我带您去总台，请走这边。
Is there anything valuable or breakable in your bag?您包里有贵重或易碎物品吗？May I have your room key , please.请把您房间的钥匙给我好吗？Most taxi drivers do not speak English . It is helpful if you have your destination written in Chinese.大多数出租车司机都不会英语，把您要去的目的地用中文写下来，会给您不少帮助。
When you return to the hotel, please show this hotel card to the taxi driver.当您要返回酒店时，请向出租车司机出示一下酒店名片。
接待外宾服务常用英语简介在现今世界日益全球化的背景下，国际间的交往和合作越来越频繁。
作为一个接待外宾的工作人员，能够流利地使用英语并熟悉接待外宾服务常用英语表达将极大地提升工作效率和服务质量。
本文将介绍一些接待外宾服务常用英语的表达方式，以帮助读者提升专业能力。
到达接待区在外宾到达接待区时，我们需要用英语表达出我们的欢迎之意和对他们的关注。
以下是一些常用的英语表达：1.Welcome to [地点]! （欢迎来到[地点]！）2.How was your trip? （旅途顺利吗？）3.Did you have a comfortable flight? （你的飞行是否舒适？）4.Can I offer you some refreshments? （要喝点什么？）5.Do you need any assistance with your luggage? （需要帮忙携带行李吗？）6.Is there anything else I can do for you? （还有什么我可以帮您的吗？）办理入住手续当外宾来到酒店或宾馆时，我们需要进行入住手续，以下是一些常用的英语表达：1.May I have your reservation details, please? （请问您有预订吗？）2.Could you fill out this registration card, please? （请填写这张登记卡）3.Could I have a copy of your passport, please? （请给我一份您的护照复印件）4.Would you like a smoking or non-smoking room? （您需要吸烟房间还是非吸烟房间？）5.Here is your room key. （这是您的房间钥匙）6.Breakfast is served from 7 am to 10 am. （早餐时间是从早上7点到10点）7.If you need any assistance during your stay, feel free tocontact our front desk. （如果您在逗留期间需要任何帮助，请随时联系我们的前台）宴请客人当外宾来到我们的餐厅或休息区，我们需要用英语表达我们的欢迎之意以及提供帮助。
★⽆忧考频道为友整理的《外事接待英语⼝语：接待外宾》，供⼤家参考学习。
Chapter 2 Receiving Foreign Guests.接待外宾Dialogue 1 At the Airport.在机场professional Terms专业术语secretary n.秘书import n.进⼝export n.出⼝textile n.织物airport n飞机场flight n.飞⾏baggage n.⾏李suitcase n.⼿提箱Excuse me, are you Mr. Wilson from the United State or America?请问，你是美国来的威尔逊先⽣吗？Yes , I am.是的，我是。
I'm Mei Wen,the secretary of China National Textiles Import & Export Corporation.我是梅雯，中国纺织品进出⼝公司的秘书。
How do you do. Miss Mei.你好，梅⼩姐。
how do you do, Mr.Willson, Welcome to China.你好，威尔逊先⽣，欢迎你来到中国。
Thank you. It's very kind of you to come to meet me at the airport ,Miss Mei.谢谢，梅⼩姐。
你到机场来接我，真太客⽓了。
It's my pleasure , I hope you will enjoy your stay here.乐意效劳。
希望你在这⼉过得愉快。
Thank you , I'm sure I will.谢谢，我相信会的。
Did you have a pleasant flight?你路途上过得愉快吗？Yes, quite a nice flight.是的，愉快，这是⼀次⾮常愉快的旅⾏。
接待外宾的英语作文英文回答：As a host, it is important to make our foreign guests feel welcome and comfortable during their stay. This can be achieved by providing them with a warm and friendly reception, as well as ensuring that their needs are met. Here are some tips on how to make your foreign guests feel at home:Be polite and respectful. When greeting your guests, be sure to use polite language and make eye contact. It is also important to be respectful of their culture and customs.Offer assistance. If your guests need anything, be sure to offer your assistance. This could include helping them with their luggage, finding their way around, or recommending places to visit.Be patient and understanding. It is important to be patient and understanding when communicating with your guests. They may not be familiar with your language or culture, so it is important to be clear and concise.Be open-minded. Be open-minded about your guests' culture and customs. This will help you to avoid making any cultural faux pas.Have fun! Hosting foreign guests can be a lot of fun. Be sure to relax and enjoy the experience.中文回答：做好外国客人的接待工作。
打招呼问候语1.Good evening，sir. 晚上好，先生。
2.Good night，madam. 晚安，夫人。
3.How are you？你好吗？4.Fine，thank you，and you？很好，谢谢，您呢？5.Fine，thanks. 很好，谢谢。
6.How do you do？您好？7.How do you do！您好！8.Welcome to our hotel. 欢迎光临我们饭店。
9.May you enjoy your stay in our hotel. 祝您住店期间愉快。
10.Hope you had a good trip. 希望您旅途愉快。
11.Hope you have a good journey. 祝您旅途愉快。
12.It’s nice to meet you，sir. 见到您很高兴，先生。
13.Pleasant to meet you，sir. My name is……见到您很高兴，先生。
我叫×××14.Welcome you back，sir. 欢迎您回来，先生。
15.Nice to see you again，madam. 很高兴又见到您，夫人。
16.Goodbye，thank you for coming. Please come again. 再见，感谢您光临，希望您再次光临。
17.Have a nice day. 祝您今天愉快。
18.Have a good evening. 祝您度过一个愉快的夜晚。
19.Have a good weekend. 祝您周末愉快。
20.Good night and have a good rest. 晚安，祝您休息好。
21.Good night and pleasant dreams. 晚安，祝您做个好梦。
22.Good night and rest well. Hope you will come back tomorrow. 晚安，祝您休息好，明天再来。
打招呼问候语1.Good evening，sir. 晚上好，先生。
2.Good night，madam. 晚安，夫人。
3.How are you？你好吗？4.Fine，thank you，and you？很好，谢谢，您呢？5.Fine，thanks. 很好，谢谢。
6.How do you do？您好？7.How do you do！您好！8.Welcome to our hotel. 欢迎光临我们饭店。
9.May you enjoy your stay in our hotel. 祝您住店期间愉快。
10.Hope you had a good trip. 希望您旅途愉快。
11.Hope you have a good journey. 祝您旅途愉快。
12.It’s nice to meet you，sir. 见到您很高兴，先生。
13.Pleasant to meet you，sir. My name is……见到您很高兴，先生。
我叫×××14.Welcome you back，sir. 欢迎您回来，先生。
15.Nice to see you again，madam. 很高兴又见到您，夫人。
16.Goodbye，thank you for coming. Please come again. 再见，感谢您光临，希望您再次光临。
17.Have a nice day. 祝您今天愉快。
18.Have a good evening. 祝您度过一个愉快的夜晚。
19.Have a good weekend. 祝您周末愉快。
20.Good night and have a good rest. 晚安，祝您休息好。
21.Good night and pleasant dreams. 晚安，祝您做个好梦。
22.Good night and rest well. Hope you will come back tomorrow. 晚安，祝您休息好，明天再来。
23.Hope you a pleasant journey home. 祝您回程愉快。
24.Happy landing. 一路顺风。
25.What can I do for you，sir？先生，请问我可以帮您吗？26.May I help you？我可以帮您忙吗？27.May I be of any assistance？我可以为您做些什么？28.Is there anything I can do for you？我能为您做点什么？29.Here you are，sir. 先生，给您。
30.Sorry to have kept you waiting so long，sir. 对不起，先生，让您久等了。
31.Thank you for waiting，sir. 谢谢您的等候，先生。
32.Thank you. 谢谢。
33.It’s my pleasure. 不用谢，很乐意为您效劳。
34.It’s my duty. 这是我应该做的。
35.That’s all right. 不用谢。
36..Not at all. 不用谢。
37.Don’t mention it. 不必介意。
38.I’m afraid not. 恐怕不行。
39.It’s not possible. 这不可能。
40.I’m really sorry，but you see my difficulties. 真对不起，但希望您能体谅我的难处。
41.I’m really sorry to hear that. 真抱歉听您这样说。
42.I beg your pardon. 对不起，请您再说一遍好吗？43.Pardon me，sir？先生，对不起，请您重复一遍，好吗？44.I’ll look into it. 我将会调查此事。
45.How are you？I’m glad to meet you here. 您好！在这里见到您真高兴。
46.We haven’t seen you for a long time. How are you getting along？我们好久没见面了，您好吗？49.Wish you a successful visit. 祝您访问成功。
50.Merry Christmas！圣诞快乐！51.Happy new year！新年快乐！52.Wish you good luck！祝您好运！53.Wish you a happy festival！祝您节日愉快！54.After you，please，sir. 先生，您先请。
55.Thank you for your compliment. 谢谢您的赞扬。
56.Thank you for your kind understanding. 谢谢您的谅解。
57.What’s the matter？May I help you? 怎么了？我可以帮你吗？58.I have come to say good－bye. 我是来告别的。
59.I’d like to say good－bye to you all. 我要向你们大家告别了。
60.Good－bye then，and don’t forget to keep in touch. 那么再见，别忘记了保持联系。
61.Good－bye then，and remember me to your parents. 那么再见，代我向您父母问好。
62.How long will you stay here？您在这里住多久？63.May I show you to your room，sir？Hope you’ll enjoy your stay in our hotel. 先生，我带您到房间去，好吗？祝您在我们饭店居住愉快。
64.Wendy，I’d like you to meet my friend，Sam. 温迪，我给你介绍一下我的朋友，山姆。
65.How do you like Beijing？您觉得北京怎么样？66.What’s your first impression of China？您对中国的初步印象如何？67.How do you like our hotel？您觉得我们饭店怎么样？68.Help yourself to dinner，please. 请用餐。
69.We hope you will come and stay with us again. 希望您再次光临我们饭店。
70.We hope you had an enjoyable stay，sir. 先生，希望您在这里住的愉快。
71.Have a pleasant journey home. 祝您旅途愉快。
72.Thank you for choosing our hotel，I hope you enjoy your stay. 谢谢您光临我们饭店，希望您在这里住的愉快。
73.Thank you very much，sir. Goodbye，hope you have a good flight. 先生，非常感谢您。
再见，希望您航程愉快。
74.We are very happy to have you here. Mr. brown. I do hope you are enjoying your stay with us. 布朗先生，我们非常高兴您住在我们饭店，我真心希望您在这里住的愉快。
75.See you tomorrow，sir. 先生，明天见。
76.Pleasant journey home. 祝您归途愉快。
77.Is there anything else that I can do for you？您还有别的事情要我帮忙吗？78.Will it trouble you？这会打扰您吗？79.Would you mind if I ……？如果您不介意，我可以……吗？80.If we have any shortcoming，please point it out. 照顾不周，请多指正。
81.I’m sorry to disturb you. 对不起，打扰了。
82.I’m sorry，It’s our fault. 对不起，这是我们的错。
83.Thanks for your reminding. 谢谢您的提醒。
84.We’ll try our best to take some measures so that you can be satisfied. 我们将立即采取措施，使您满意。
85.Good morning，Room Reservation，may I help you？早上好，客房预订处，请问我可以帮助您吗？前台接待1.Would you please complete this registration form？请您填写一下这张登记表，好吗？2.Could you please put your nationality there，sir？先生，请将您的国籍写在这。
3.May I ask you to put your name in block capitals？请用大写字母写您的名字好吗4.What’s your occupation，please？请问您的职业？5.What’s your address in your native country，please？请问您在本国的地址？6.Could you sign your name，please？请您签一下名，好吗？7.I’ll need your signature. 我需要您的签名。
8.Sign here，please. 请在这签。
9.Would you put your signature here，please？请您在这签一下名，好吗？10.May I see your passport，please？我可以看看您的护照吗？11.Have you got any identification？您有什么可以证明您身份的吗？12.Here is your key，hope you enjoy your stay in our hotel. 这是您的钥匙，祝您住店愉快。
13.Could you please put your key on the Reception Counter when you are out for the sake of safety？为安全期间，请您在外出时把房间钥匙放到接待台来好吗？14.Could you keep your room key until you check out？请您在住点期间自己保管钥匙，直到离店。
