酒店宾馆前台接待常用英语对话

酒店前台英语对话1. 早上好/中午好/晚上好，先生/女士!Good morning/afternoon/everning,sir/madam!2. 请问您怎么称呼?May I have your name ,please?3. 您稍等一下。

Wait a moment,please.4. 先生/女士,您有预定吗?Sir/Madam,Do you have reservation?5. 请您让我看一下您的护照可以吗?May I have your passport?6. 您需要什么样的房间?What kinds of room would you like?7. 标准双人间还是大床?Standard twin bed room or standard king bed room?8. 大床的价格是850元/晚A king bed room is 850 Yuan per night.9. 请问您要住多久?How long will you be staying here?10. 您需要无烟房吗?Do you need non--smoking room?11. 请您填一下这张登记表好吗?Could you fill in this form,please?12. 请您签一下名，好吗?Could you sign your name,please?13. 谢谢，先生/女士。

Thank you,sir/madam.14. 请问您是用现金还是信用卡?How would you like to pay,in cash or by credit card?15. 您是否有贵重物品存放?Do you have any valuable deposit to keep here?16. 这是您的早餐券，早餐时间是在7：00-10：30，在2楼西餐厅。

This is your breakfast coupon,the breakfast time is 7：00AM to 10：30AM at the western restaurant on second floor17. 您从这里走/左转/右转。

酒店接待常用英语对话对话教学是英语教学中培养学生评议交际能力的一个必不可少的组成部分,而培养学生的口语交际能力是高中英语的主要目的之一。

店铺整理了酒店接待常用英语对话，欢迎阅读!酒店接待常用英语对话一(A： Guest B： Receptionist)A：Good afternoon，my room number is 321.Any mail for me?B：Yes.You have two letters and one telegram，also a message was left by a lady before onehour.A：Let me see who called…? I have to make a phone call.Will you get me the party? Here isthe number.B：OK.Wait for moment.… Here is your party.A： Thank you.I'll mail a letter to U. S. A.by airmail.How much do I have to pay for you?B：A letter generally mall to America- Europe- Africa by airmail.First 20 grams is 20 yuan.Eachadditional 20grams is 15 yuan.A：Oh，I see.Thank you very much.酒店接待常用英语对话二A：Do you have a room available for this weekend?B：Yes, we have several rooms available. Would you like two twin beds or one queen size bed?A：I'd like two twin beds, please.B：The check in time is 2 p.m. If you get here before that time the room won't be ready.A：That's fine. Do you have any specials for your guests?B：We offer a complementary breakfast buffet and free parking.A：Good. Let me give you my credit card number to reserve a room.B：Thank you. Your confirmation number is 611273.酒店接待常用英语对话三A：Hello, I have a reservation for a doule.B：What's your last name?A：It's Smith. Here is my driver's license.B：Yes, I do show your reservation. How could you like to pay for the room?A：I'd like to put it on my VISA.B：Fine. Here is your room key, here is also a map of our hotel. The swimming pool, gym and sauna are all located on first floor.A：Great, is our room ready yet?B：Yes. If you want to order room service, just press 0 on your phone, and that will connect you with the front desk.。

酒店前台接待日常英语口语（Hotel_English）5篇第一篇：酒店前台接待日常英语口语(Hotel_English)HotelEnglishMarch2012Part 1 Greetings问候1.Welcome to Shanxi World Trade Hotel.I’m..., what shouldI call you, please? 欢迎光临山西国贸大饭店。

我是...，请问我该怎么称呼你呢？2.Good morning/afternoon/evening, Sir/Madam.What can I do for you? 先生/女士，你好！请问我能为您做点什么？3.My name is..., is there anything else I can do for you, just let me know.我叫...，如果需要我为您做些什么，请告诉我。

4.If you have any problems, please feel free to contact us.如果你有任何需要，请随时联系我们。

5.Have you make a reservation ?Have you booked the room?Are you the vip? 请问有预订吗？请问你是会员吗？6.What kind of room would you like ? 请问您需要什么类型的房间。

7.Sorry ,I don’t quite understand.对不起，我不是很明白。

8.I’m afraid we’ve fully booked f or that time.抱歉，我们那个时段已给订满了。

9.It’s the hot /peak/busy season ,you know ? 这是酒店业的旺季。

10.Excuse me ,How do spell it ,please ? 打扰一下，您能拼写一下您的名字吗？11.We can only keep your table /room till …我们能保留您的房间直到...12.Let me show you to your room ,this way please.让我带您到房间，这边请。

酒店入住接待情景对话英文- Dialogue 1:Receptionist: Good evening, how may I assist you?Guest: I have a reservation under the name of John Smith.Receptionist: Thank you, Mr. Smith. Could you please provide me with an identification document and a credit card for verification?Guest: Sure, here's my passport and credit card.Receptionist: Thank you. Everything seems to be in order. Let me just quickly confirm the details of your reservation. You will be staying with us for two nights in a deluxe room with a king-sized bed, is that correct?Guest: Yes, that's right.Receptionist: Excellent. Our check-in time is 2:00 PM, and it is currently 4:30 PM, so your room is ready for you. Here is your key card. Your room is located on the 9th floor, room number 904. Guest: Thank you. Could you please also let me know the Wi-Fi password?Receptionist: Of course. The Wi-Fi password is "hotelguest123". Is there anything else I can assist you with?Guest: Not at the moment, thank you.Receptionist: Alright, enjoy your stay with us, Mr. Smith.Guest: Thank you.- Dialogue 2:Receptionist: Good afternoon, welcome to our hotel. How can I help you?Guest: Hi, I would like to check-in. I have a reservation under the name Mary Johnson. Receptionist: Thank you, Ms. Johnson. Could you please provide me with a valid ID and a credit card for verification purposes?Guest: Here's my driver's license and credit card.Receptionist: Thank you for providing the required documents, Ms. Johnson. Let me just confirm the details of your reservation. You will be staying with us for three nights in a standard double room, is that correct?Guest: Yes, that's correct.Receptionist: Great! Our check-in time is 3:00 PM, and it is currently 4:45 PM, so your room is ready. Here is your room key. You will be staying on the 6th floor, room number 621.Guest: Thank you so much. By the way, do you have a gym in the hotel?Receptionist: Yes, we do have a gym on the ground floor, accessible to all guests. It is open from 6:00 AM to 10:00 PM.Guest: Perfect! Thank you for the information.Receptionist: You're welcome. Enjoy your stay, Ms. Johnson.Guest: Thank you, I appreciate it.。

酒店前台接待英语对话高中英语对话课旨在培养学生语言交际能力,是整个高中英语教学中一个必不可少的重要组成部分。

小编精心收集了酒店前台接待英语对话，供大家欣赏学习!酒店前台接待英语对话1A：It is so lucky to follow Janice's suggestion. If not, we would have to find a hotel in streets.幸亏听了贾尼斯的建议。

不然，我们就得露宿街头了。

B：Come on. Go straight to the reception desk and find our reserved room.快点。

直接去接待处，找我们预定的房间。

A：OK! Be quicker. I am exhausted.好!再快点，我快累死了。

C：Good evening, sirs. What can I do for you?晚上好，两位先生。

我能为你们做什么?B：Good evening. We reserved a double room two days before.晚上好，我们两天前预定了一间双人间。

C：Wait a moment, please. Let me check. What is your name, sir?请稍等，我查一下。

您的姓名是?B：My name is Fred from Future Clothes Company.我叫佛瑞德，Future服装公司的。

C：Please fill this form with details.请您把细则填到这张表上。

A：Is this hotel far from downtown?请问宾馆离市中心远不远?C：Actually it is not far away from it.事实上不是很远。

酒店前台接待英语对话2A：Elegance Hotel, is there anything I can do for you?这里是雅致宾馆，有什么可以为您做的吗?B：Hello, I would like to make a reservation for four nights next week, from Tuesday to Friday.你好，我想预订一间贵宾馆的房间。

前台接待日常用语Part 1 Greetings第一部分问候1. Welcome to haiyatt garden Hotel . I'm ＊＊＊, what should I call you， please？欢迎光临海悦酒店。

我是＊*＊，请问我该怎么称呼你呢？2. Good morning/afternoon/evening, Sir/Madame。

What can I do for you？先生/女士，你好!请问我能为您做点什么？3。

My name is ＊*＊， is there anything else I can do for you， just let me know.我叫＊*＊,如果需要我为您做些什么，请告诉我。

4.If you have any problems, please feel free to contact us .如果你有任何需要,请随时联系我们。

Part 2 Helping to Check-in第二部分帮助入住1。

Please have a seat for a while I'll help you with the check-in procedure.请在那边稍坐一会儿,我将会为您办理入住手续。

2. Would you please give me your passport and credit card ?, I'll return them to you rig ht away after the check-in procedure。

请把您的护照和信用卡交给我.办完入住手续后，我会马上归还给您。

3。

How many nights will you stay this time?这次入住您会住多少天？4。

Which room would you like， smoking room or non-smoking room？您是要吸烟房间还是不吸烟房间？5. Excuse me， Sir/Madame。

酒店接待常用英语对话英语对话教学是师生结成学习共同体合作解决学生发展问题的多向交流活动,强调从生命的高度刷新英语教学观,让师生自由而快乐地实现各自的生命价值。

小编精心收集了酒店接待常用英语对话，供大家欣赏学习!酒店接待常用英语对话1R=Reservation Clerk 预定员 G=Guest 顾客R：Good morning. Room Reservations . May I help you?您早，客房预订部，请问有什么可以帮助您?G：Yes，I’d like to book a room.我想预订一个房间。

R：Thank you， sir. For which date and how many guests will there be in your party?谢谢您。

要订在什么时候?您一行有多少人?G：From April 16th to 20th .Just my wife and myself.4 月 16 日到 20 日。

只有我和我太太。

R：From April 16th to 20th ?? .And which kind of room would you prefer， sir?4 月 16 日到 20 日。

请问您想预订哪种房间。

G：A Twin，please.R：Could you hold the line please? I’ll check our room availability.(After a while ) Thank you for waiting ， sir. We have a twin room at US$180 per night， will that be all right?请别挂断好吗?我来检查一下是否有空房间。

(过来一会儿)让您久等了，先生。

我们有空余的双床间，现在价格是每晚180 美元，这样可以吗?G：Ok，I’ll take it.好的，我订了。

（1）Room Reservation by Teephone电话预定R: Huatian Hotel .Good morning .Reservation Desk .May I help you ?（华天酒店，早上好，预订部，请问有什么可以帮您旳吗？）G: Good morning . I d liek to book a single room,please（早上好，我想预定一种单人房）R: May I have you name,please？（可以告诉我您旳姓名吗？）G: Henry Smith （亨利. 史密斯）R: When you arrive and departure dates ,please?（请问您什么时候到来，什么时候离开呢？）G: From June 25 to 26,by the way .what is the rate of a single room ?（六月25至26，顺便一提，单人房旳房价是多少？）R: It is 380 yuan for a single with bath and 300 yuan with shower .Which one would you like?（带浴缸旳单人房是380元，带淋浴旳是300元，您喜欢哪一种呢？）G: 300 yuan a night is ok(300元一晚旳就可以了)R: May I have you telephone number ,please?（可以告诉我您旳电话号码吗？）G:185****1248（我旳电话号码是185****1248）R: Mr.smith ,a single with shower,from June 25to 26 .andtelephone number 185****1248,AmIcorrect？（史密斯先生，您预订了一间带淋浴旳单人房，是六月25号来，26离开，您旳电话号码是185****1248，请您确认一下）G: Yes,That is right . Thanke you goodbye（是旳，没错，谢谢，再会）R：Thank for calling ,Mr Smith ,We are looking forword to you coming ,goodbye(谢谢您旳来电，史密斯先生，我们期待您旳到来，再会)(2)Greeting guests at the door行李员迎接客人B: Good morning .sir .Welcome to our hote . I am the bellman . What can I do for you ?（早上好，先生。

酒店前台英文情景对话随着经济全球化的发展，英语已然成为国际交流的主要语言。

在世界各国文化交流与融合中，英语变体随之产生。

小编精心收集了酒店前台英文情景对话，供大家欣赏学习!酒店前台英文情景对话1C : Good afternoon , sir . Welcome to our hotel . May I help you ?G: Yes. I booked a room one week ago .C: May I have your name please , sir ?G: John Smith.C: Just a moment , sir . While I look through out list. Yes , We do have a reservation for you , Mr. Smith. A city view single room with bath . You’ve paid 2000 Yuan RMB as a deposi t . Is that correct ?G: That’s it .C: Would you please fill in this registration card , sir ?G: Sure . Here you are. I think I’ve filled in everything correctly .C: Let me see …Name , address, nationality, forwarding address , passport number , signature and date of departure . Oh , here , sir . You forget to fill in the date of departure. May I fill it in for you ? You are leaving on…G: October 24.C: May I see your passport , please ? Thank you ,sir. Now everything is in order . And here is your key . Mr. Smith . Your room number is 1107. It’s on the 11th floor and your room rate is 500 RMB per night . Here is your key card with all the information on your booking, the hotel services and the hotel rules and regulations on it. Please make sure that you have it withyou all the time. You need to show it when you sign for your meals and drinks in the restaurants and the bars.G: Yes, I’ll keep it with care , thank you .C: I hope you enjoy yours stay with us.酒店前台英文情景对话2C: Good morning. Can I help you?G: Yes. I would like to check out. Could I have my bill. Please?C: Certainly, sir, May I know your name and your room number, please ?G: Dennis black, Room 1108.C: All right. Here is your bill, Mr. Black. The total is 1800 Yuan.G: The figure seems right.C: How would you like to pay, Mr. Black , in cash or by credit card ?G: In cash. Here is the money.C: Thank you, Mr. Black . Just a moment, please , I’ll write out a receipt for you .酒店前台英文情景对话3C: Good afternoon, madam. Can I help you?G: Good afternoon, I want a single room, please .C: Have you made a reservation?G: No, I haven’t.C: How long do you want to stay?G: Three days.C: I’ll see what we have, madam. Oh, yes. I can offer you a room on the eight floor.G: Fine.C: May I see your passport?G: Of course. Here you are.C: Thank you. Madam. Could you fill in this form, please?G: Yes. Here it is.C: Thank you, Here is your key. It’s Room 808 on the eight floor.G: Thank you very much. Good night.酒店前台英文情景对话4C: Good morning. Can I help you?G: Yes, I’d like to check out now .C: Can I have your name and room number, please ?G: John smith, room 1208 .C: May I have your room key, please ?G: Sure. Here you are.C: Just a moment, please…..Mr. Smith . Here is your bill. Would you like to check it ?G: I’m sorry . What’s the 20 Yuan for ?C: That’s for the drinks you ordered from your room .G: I see .C: How would you like to make payment , Mr. Smith ?G: I’d like to pay in cash .C: That’ll be 2180 Yuan .G: Here you are .C: Here’s your change and receipt , Mr. Smith , I’ll send a bellman up to get your luggage.G: Thank you .C: You are welcome , Good-bye .酒店前台英文情景对话5C: Good morning . This is room reservation . May I help you ?G: Yes , I’d like to book a room , please .C: Fine , For which date ?G: For Oct. 1st .C: For how many nights ?G: Two nights.C: A single room or a double room ?G: A double room .C: Could you give me your name , please ?G: Mr. John Cook .C: May I have your telephone number , please ?G*************C: What time do you expect to arrive , sir ?G: At about 6.p.m .C: Fine , Mr. Jone Cook , a double room for Oct .1st and 2nd . G: That is right . Good-bye .C: Good-bye and we are looking forward to seeing you .。

酒店宾馆前台接待常用英语对话1．I’d like to book a double room for Tuesday next week．下周二我想订一个双人房间。

2．What’s the price difference？两种房间的价格有什么不同？3．A double room with a front view is 140 dollars per night，one with a rear view is 115 dollars per night．一间双人房朝阳面的每晚140美元，背阴面的每晚115美元。

4．I think I’ll take the one with a front view then．我想我还是要阳面的吧。

5．How long will you be staying？您打算住多久？6．We’ll be leaving Sunday morning．我们将在星期天上午离开。

7．And we look forward to seeing you next Tuesday．我们盼望下周二见到您。

8．I’d like to book a single room with bath from the after-noon of October 4 to the morning of October 10．我想订一个带洗澡间的单人房间，10月4曰下午到10月10曰上午用。

9．We do have a single room available for those dates．我们确实有一个单间，在这段时间可以用。

10． What is the rate， please？请问房费多少？11．The current rate is＄ 50 per night．现行房费是50美元一天。

12． What services come with that？这个价格包括哪些服务项目呢？13．That sounds not bad at all． I’ll take it．听起来还不错。

Dialogue AA：Good morning，sir. Can I help you？B：Good morning！I have a reservation for a single room with a bath here.A：May I have your name，sir，please？B：Bradley，John Bradley.A：Just a moment，sir，while I look through our list.Yes，we do have a reservation for you，Mr. Bradley.Would you please fill out this form while I prepare your key card for you？B：Yes.Can I borrow your pen for a minute，please？A：Sure.Here you are.B：What should I fill in under ROOM NUMBER？A：You can just skip that. Ill put in the room number for you later on.B：（After he has completed the form）Here you are.I think Ive filled in everything correctly.A：Let me see…name，address，nationality，for war ding address，passport number，place of issue，signature and date of departure.Oh，here，sir.Your forgot to put in the date of your departure. Here let me fill it in for you.You are leaving on…？B：Ocrober 24.A：Now everythings in order.And here is your key，Mr.Bradley.Your room number is 1420. It is on the14th floor and the daily rate is$90.Here is your key card with all the information on your booking，the hotel services and the hotel rules and regulations on it.Please make sure that you have it with you all the time.You need to show it when you sign for your meals and drinks in the restaurants and the bars.You also need to show it when you collect your key from the Information Desk.B：OK.Ill take good care of it.A：And now if you are ready，Mr.Bradley，Ill call the bell-boy and hell take you to your room.B：Yes，Im ready.Thank you.A：I hope you enjoy your stay with us.B：Ill try.Dialogue BA：Good morning！Can I help you？B：Good morning！Im Mr.Doug lass in room 1208. My business negotiation has progressed much more slowly than I had expected.This makes it necessary for me to stay on here for another day.I wonder if it is possible for me to extend my stay at this hotel for two days.A：Ill take a look at the hotels booking situation. Yes，sir，Im glad that well be able to accept your extension re-quest.But Im afraid that it will be necessary for us to ask you to change rooms for the last two nights.You see，we have already let your room to another gentle-man.Is that acceptable to you？B：Yes，thats no problem at all.A：Let me see… room 1111 Will be vacant. How about room1111？B：That is fine.A：When would you like to move tomorrow？B：I dont know.A：The new occupant will be checking in a little after twelve.B：That means I have to move out before 12. Let me see. Ill be leaving for the negotiation at 9∶30 tomorrow morning and I will not be returning to the hotel until sometime in the afternoon. So Im going to have to do it before I go to the negotiation.Well，I think I will move at 9oclock.A：Good.I will send a bellboy to your room and help youwith your luggage at 9 oclock. And please remember to bring your key card to the reception desk when you pass it tomorrow so that I can change the room number on it.B：I will.Thank you very much.A：Goodbye.Words and Expressionsnationality n.国籍forward v..发送，寄发for warding address 转投地址passport n.护照place of issue 发照地点signature n.签名departure n.离开regulation n.规章，规定，条例negotiation n.谈判；磋商extension n.延长日期。

酒店前厅常用英语对话1. Good morning (afternoon, evening), sir (madam).早上（下午、晚上）好，先生（夫人）。

2. How do you do? Glad to meet you.您好！（初次见面）很高兴见到您。

3. How are you? Fine, Thanks. And you?您好吗？很好，谢谢。

您好吗？4. Welcome to our hotel (restaurant, shop).欢迎到我们宾馆（餐厅、商店）来。

5. Wish you a most pleasant stay in our hotel.愿您在我们宾馆过得愉快。

6. I hope you will enjoy your stay with us. I hope you are enjoying your stay with us.希望您在我们宾馆过得愉快。

（客人刚入店时）希望您在我们宾馆过得愉快。

（客人在饭店逗留期间）I hope you have enjoyed your stay with us.希望您在我们宾馆过得愉快。

（客人离店时）7. Have a good time!祝您过得愉快！电话用语：8. **Hotel, front desk. Can I help you?**饭店，前厅。

您找谁？9. Sorry, I’ve dialed the wrong number.对不起，我拨错号了。

10. May I speak to your front office manager?能和你们前台经理说话吗？11. Sorry, he is not in at the moment.对不起，他现在不在。

12. Would you like to leave a message?您要留口信吗？13. Pardon. I beg your pardon.对不起，请再说一遍，好吗？对不起，请再说一遍，好吗？祝贺语：14. Congratulations!祝贺您！15. Happy birthday!生日快乐！16. Happy New Year!新年快乐！17. Merry Christmas!圣诞快乐！18. Have a nice holiday!假日快乐！19. Wish you every success!祝您成功！答谢和答应语:20. Thank you (very much).谢谢您（非常感谢）。

Hotel EnglishMarch2021Part 1 Greetings问候1. Welcome to Shanxi World Trade Hotel . I’m..., what should I call you, please?欢迎光临山西国贸大饭馆。

我是...，请问我该怎么称号你呢？2. Good morning/afternoon/evening, Sir/Madam. What can I do for you?先生/女士，你好！请问我能为您做点什么？3. My name is ..., is there anything else I can do for you, just let me know.我叫...，若是需要我为您做些什么，请告知我。

you have any problems, please feel free to contact us .若是你有任何需要，请随时联系咱们。

you make a reservation ?\Have you booked the room?\Are you the vip?请问有预订吗？\请问你是会员吗？kind of room would you like ?请问您需要什么类型的房间。

,I don’t quite understand .对不起，我不是很明白。

’m afraid we’ve fully booked for that time .抱歉，咱们那个时段已给订满了。

’s the hot /peak/busy season ,you know ?这是酒店业的旺季。

me ,How do spell it ,please ?打搅一下，您能拼写一下您的名字吗？can only keep your table /room till …咱们能保留您的房间直到...me show you to your room ,this way please .让我带您到房间，这边请。

酒店前台接待英语口语实用用语On February 12, 2022, investing in oneself is the best way.酒店前台接待英语用语一、预订服务Good morning. This is Room reservation. May I help you早上好,预订处,我能为您做什么What kind of room would you like to reserve您想订哪种类型的房间A single room or a double room要单人间还是双人房间For which dates do you want to book the rooms您想订哪几天的房间呢What time will you be arriving您将在何时到达May I know your name您能告诉我您的名字吗How long will you be staying您将要住多久I’d like to confirm your reservation.我要确认一下您的预订;I’ll check the room availability.我查查客房预订情况;You should pay a deposit of US$1000 beforehand .您应预期付1000美元的定金;There is a 10 per cent discount .10%的折扣;二、接待服务What kind of room would you be prefer您要什么样的房间Have you got a booking您预订了吗A single room or a double room要单人间还是双人房间A double room costs 368 Yuan per night .双人房的房价是每晚368元;Breakfast is also included.早餐也包括在内;May I see your passport我能看一下您的护照吗Could you fill in this form, please请您填一下这张登记表好吗This is your room card and room key这是您的房卡和房间钥匙;Could you sign your name, please请您签一下名,好吗If you leave after 6:00 p.m , you’ll have to pay the full account.晚上六点以后退房,按全天收费计算.You’ll have to register individually, please.请你们分开登记;How would you like to pay , sir , in cash or by credit card先生,请问您是用现金付款还是用信用卡付账I feel terribly sorry . this is the busiest season and all kinds of rooms are fully booked.非常抱歉,这个季节人多,各种房间都订满了;Do you know which unit is responsible for the reception您知道您是由哪个单位负责接待的吗Could you keep your room key until you check out请您在住宿期间自己保管钥匙,直到结帐离开;三、收银服务Here is your bill . It’s 2000 Yuan in all.这是您的账单;总共2000元;How would you like to pay , sir , in cash or by credit card先生,请问您是用现金付款还是用信用卡付账Please check it and sign here.请核对一下,在这里签个字;I will write out a receipt for you .我给您开一张收据;May I check the details for you , please我能为您核对账单上的详细内容吗Do you have any charges for this morning您今天是否挂帐用酒店的服务We’ll have to charge you $10 extra.我们要向您额外收10美元;Did you make any phone calls from room, sir先生,您从房间打过电话吗Excuse me , sir , but I don’t think that will be enough.先生,对不起,我认为钱数不够;I am sorry ,sir ,there has been an error in your bill .Please wait a minute while I correct it .对不起,先生,您的帐单算错了;请稍候,我马上把它改过来;Is your baggage down yet, sir Could you check out after your baggage have been brought down, please先生,您的行李拿下来了吗能请您在行李拿下来后再结帐吗Sorry , your credit card has been stopped paying . According to the regulations of bank, it must be cancelled.对不起,您的信用卡已经止付;根据银行规定要取消;四、兑换外币The rates of exchange are on the board there .今天的兑换牌价在那里的牌子上;How much would you like to change您要换多少It’s 8.10 Yuan RMB for one US dollar1美元兑换8.10元人民币;情景对话一、 Check in1.C : Good afternoon , sir . Welcome to our hotel . May I help youG: Yes. I booked a room one week ago .C: May I have your name please , sirG: John Smith.C: Just a moment , sir . While I look through out list. Yes , We do have a reservation for you , Mr. Smith. A city view single room with bath . You’ve paid 2000 Yuan RMB as a deposit . Is that correctG: That’s it .C: Would you please fill in this registration card , sirG: Sure . Here you are. I think I’ve filled in everything correctly .C: Let me see …Name , address, nationality, forwarding address , passport number , signature and date of departure . Oh , here , sir . You forget to fill in the date of departure. May I fill it in for youYou are leaving on…G: October 24.C: May I see your passport , please Thank you ,sir. Now everything is in order . And here is your key . Mr. Smith . Your room number is 1107. It’s on the 11th floor and your room rate is 500 RMB per night . Here is your key card with all the information on your booking, the hotel services and the hotel rules and regulations on it. Please make sure that you have it with you all the time. You need to show it when you sign for your meals and drinks in the restaurants and the bars.G: Yes, I’ll keep it with care , thank you .C: I hope you enjoy yours stay with us.2. C: Good afternoon, madam. Can I help youG: Good afternoon, I want a single room, please .C: Have you made a reservationG: No, I haven’t.C: How long do you want to stayG: Three days.C: I’ll see what we have, madam. Oh, yes. I can offer you a room on the eight floor.G: Fine.C: May I see your passportG: Of course. Here you are.C: Thank you. Madam. Could you fill in this form, pleaseG: Yes. Here it is.C: Thank you, Here is your key. It’s Room 808 on the eight floor.G: Thank you very much. Good night.二、 Check out1. C: Good morning. Can I help youG: Yes. I would like to check out. Could I have my bill. PleaseC: Certainly, sir, May I know your name and your room number, pleaseG: Dennis black, Room 1108.C: All right. Here is your bill, Mr. Black. The total is 1800 Yuan.G: The figure seems right.C: How would you like to pay, Mr. Black , in cash or by credit cardG: In cash. Here is the money.C: Thank you, Mr. Black . Just a moment, please , I’ll write out a receipt for you .2．C: Good morning. Can I help youG: Yes, I’d like to check out now .C: Can I have your name and room number, pleaseG: John smith, room 1208 .C: May I have your room key, pleaseG: Sure. Here you are.C: Just a moment, please…..Mr. Smith . Here is your bill. Would you like to check itG: I’m sorry . What’s the 20 Yuan forC: That’s for the drinks you ordered from your room .G: I see .C: How would you like to make payment , Mr. SmithG: I’d like to pay in cash .C: That’ll be 2180 Yuan .G: Here you are .C: Here’s your change and receipt ,Mr. Smith , I’ll send a bellman up to get your luggage.G: Thank you .C: You are welcome , Good-bye .三、 Reservation1. C: Good morning . This is room reservation . May I help youG: Yes , I’d like to book a room , please .C: Fine , For which dateG: For Oct. 1st .C: For how many nightsG: Two nights.C: A single room or a double roomG: A double room .C: Could you give me your name , pleaseG: Mr. John Cook .C: May I have your telephone number , pleaseG:C: What time do you expect to arrive , sirG: At about 6.p.m .C: Fine , Mr. Jone Cook , a double room for Oct .1st and 2nd .G: That is right . Good-bye .C: Good-bye and we are looking forward to seeing you .2. C: Good morning . Room reservation . Can I help youG: I’d like to make a reservation .C: When forG: For Sept .9th .C: For how longG: About a week .C: Could you hold the line , please I’ll check….Thank you for waiting , sir . I’m afraid our hotel is fully booked on those days .G: That’s all right .C: We’re very sorry , sir . We hope you understand。

以下是⽆忧考整理的《酒店英语⼝语：酒店前台简单接待服务英语》，希望⼤家喜欢！简单接待 & 服务英语⼀ Cheek in1、 GreetingGood morning/ Afternoon /Evening ,sir /madam.Welcome to our hotel.2、Do you have a reservation? /Have you booked the room? 您预订过吗？Please show me your passport , and fill in these forms. 请出⽰⼀下您的护照，并将这些单⼦填写⼀下。

How many days do you want to stay? 您想住⼏天？How do you wish to settle your account, in cash or by credit card?您想⽤什么⽅式结帐，现⾦还是信⽤卡？(1.please give me XXX yuan as deposit,you room charge is XXX,the other we will refund you when you check out. 请付XXX 的预付⾦，您的房费是XXX，剩下的钱将在您结帐时退还给您。

2.could you show me your credit card? I will make a deposit of XXX yuan which will be frozen through bank, when you check out, you should show me your credit card again, we will deduct charge for room by your real consumption and off-line出⽰⼀下您你信⽤卡好吗？我刷您XXX的预授权，结帐时您需要再出⽰⼀下您的信⽤卡，我们将根据您的实际消费扣除您的费⽤，然后做离线交易。

酒店前台接待日常英语口语酒店前台接待日常英语口语有哪些你知道吗?你对酒店前台接待日常英语口语了解吗?下面是yjbys 小编为大家带来的酒店前台接待日常英语口语的知识，欢迎阅读。

Part 1 Greetings 问候1.Welcome to XXXX Hotel. Im..., what should I call you, please?欢迎光临XXX 酒店。

我是...，请问我该怎么称呼你呢?2. Goodmorning/afternoon/evening, Sir/Madam. What can I do for you?先生/女士，你好!请问我能为您做点什么?3. Myname is ..., is there anything else I can do for you, just let me know.我叫...，如果需要我为您做些什么，请告诉我。

4.If youhave any problems, please feel free to contact us .如果你有任何需要，请随时联系我们。

5.Haveyou make a reservation ?\Have you booked the room?\Are you the vip?请问有预订吗?\请问你是会员吗?6.Whatkind of room would you like ?请问您需要什么类型的房间。

7.Sorry,I dont quite understand .对不起，我不是很明白。

8.Imafraid weve fully booked for that time .抱歉，我们那个时段已给订满了。

9.Itsthe hot /peak/busy season ,you know ?。