2015年四级秘书资格考试模拟习题及答案解析
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秘书四级资格考试真题 经常在录象题中出现的问题包括以下几点: 1、环境问题。如会议室、会客室、接待室、走廊、办公室布局/布置/清洁/办公用品的摆放/、整齐、卫生、光线、绿色植物等。 2、职业形象。包括坐/站/走姿等/服饰等方面。 3、接待方面。环境情况、办公用品的准备情况、接待预约和未预约的来访者、电话接待的要求等。 4、沟通方面。包括沟通的基本技能、具体技能要求、内容等。 5、接打电话和处理通话中的问题。如方法,语言等等。 6、会议方面。会议筹备的各项环节、会中的服务工作、会后的善后工作、会议协调、商务活动和旅行的工作事宜等。 7、档案信息。收集方法、档案收集流程、档案信息管理、信息开发工作等等 8、办公室事务管理。库存管理、进货保管、紧急事故的处理、办公设备用品的采购等。
一、参考答案:
1、办工作面杂乱。(×) 2、服装不规范。(×) 3、会使用答录机留言。(√) 4、对重要信息记录不规范。(×) 5、资料未进行整理。(×) 6、资料未进行分类。(×) 7、用过的文件没及时归档。(×) 8、知道工作计划有督察作用。(√) 9、要求工作计划要明确承办人或负责人。(√) 10、要求工作计划要有阶段性检查。(√) 11、要求工作计划一定要符合实际,分出任务的轻重缓急。(√) 12、了解《事故情况记录表》的登记与填写要求。(√) 13、了解《工伤情况报告表》的登记与填写要求。(√) 14、能够耐心指导新员工的工作。(√) 15、能合理安排新产品宣传册和会议文件的印送。(√)
二、参考答案:
1、着不装规范,不符合礼仪要求。(×) 2、办公桌不整洁、干净,文件归类不清楚。(×) 3、对下属下达口头会议通知时,时间、地点具体准确。(√) 4、能提前达到会议室检查准备情况,并调试会议设备。(√) 5、未督促提前做好会议前的设备检查工作,造成会议延时开始。(×) 6、能够使用多媒体设备来辅助会议的发言内容。(√) 7、能够提出一些开放式的问题,鼓励与会者积极参与,积极引导会议的进程。(√) 8、积极消除会议交流的障碍,限制挑衅性的行为,鼓励和尊重不同的意见。(√) 9、适时总结会议的发言,引导与会者达成共识。(√) 10、能够明确具体地给团队下达工作任务,分工明确,责任到人,并注意反馈。(√) 11、注意做好横向的沟通协调,选择有针对性的沟通形式,如:与马经理的谈话。(√) 12、在沟通时,能够引导被协调者学会换位思考。(√) 情景录象一
秘书资格考试:秘书四级试题及答案1、单选“天时不如地利,地利不如人和”反映的是()道德规范的具体要求。
B.团结互助B.爱岗敬业C.遵纪守法D.诚实守信正确答案:D2、单选下列说法中,包含着创新思想(江南博哥)的是()。
A.与时俱进B.患难与共C.民以食为天D.见利思义正确答案:A3、多选维护企企业信誉必须做到()。
A.树立产品质量意识B.重视服务质量,树立服务意识C.保守企业一切秘密D.妥善处理顾客对企业的投诉正确答案:A, B, D4、单选“大禹治水,三过家门而不入”体现了一种()。
A.公忠为国的社会责任感B.恪尽职守的敬业精神C.自强不息、勇于革新的拼搏精神D.以礼待人的和谐精神正确答案:B5、单选下列选项中,不符合平等尊重要求的是()。
A.员工年龄不同可以分配不同的工种B.根据服务对象的性别给予不同的服务C.师徒之间要平等尊重D.员工之间在工作内容上不应有任何差别正确答案:D6、单选关于个人目标,我认为我的情况是()。
A、每个时段都有目标,并且都能实现B、计划赶不上变化,因此一般不制定目标C、目标很多,但很少能实现D、有些时段有目标,一般都能实现正确答案:A7、单选报告作为上行文,发文字号的位置在()。
A.眉首中,发文标识下空两行居左空一字书写B.眉首中,发文标识下空两行居中书写C.正文中,标题下空一行居中书写D.正文中,标题下空一行居左书写正确答案:A参考解析:发文字号的位置有两种形式:一种是平行文、下行文的发文字号位于发文机关标识下空2行,居中排布;另一种是上行文的发文字号位于发文机关标识下空2行,居左空1字。
报告采用上行文格式,在眉首中,发文字号不应居中排布,作为上报的公文,发文字号应居左空l字,右侧留出签发人位置。
故答案为A。
8、单选中共中央提出的“科学发展观”,是指()。
A.以效益为本,效率第一、公平第二的发展B.以人为本,公平第一、效率第二的发展C.以人为本,全面、协调、可持续的发展D.以企业为本,全面、健康、科学的发展正确答案:C9、单选当有事和别人说时,我通常()。
2015年英语四级考试仿真模拟试卷(卷一)写作Part IWriting(30 minutes)Directions:For this part, you are allowed 30 minutes to write a composition on thetopic Choosing an Occupation. You should 120 words following the outline given below in Chinese:1. 选择职业是一个人要面对的众多难题之一。
2. 需要花时间去选择职业。
3. 选择职业时可议和帮助。
【写作思路】本文是一篇关于择业的议论文。
短文需要说明慎重择业相当重要,并提出多种指导择业的方法。
Choosing an OccupationOne of the most important problems a young person faces is deciding what to do. There are some people, of course, who from the time are six years old “know” that they want to be doctors or pilots or fire fighters, but the majority of us do not get around to making a decision about an occupation or career until somebody or something forces us to face the problem.Choosing an occupation takes time, and there are a lot of things you have to think about as you try to decide what you would like to do. You may find that you will have to take special courses to qualify for a particular kind of work, or you may find out that you will need to get actual work experience to gain enough knowledge to qualify for a particular job.Fortunately, there are a lot of people you can turn to for advice and help in making your decision. At most schools, there are teachers who are professionally qualified to give you detailed information about job qualifications. And you can talk over your ideas with family members and friends who are always ready to listen and to offer suggestions.2015年英语四级考试仿真模拟试卷(卷一)速读【快速阅读】Part IIReading Comprehension (Skimming and Scanning)(15 minutes)Directions:In this part, you will have 15 minutes to go over the passage quickly and answer the questions on Answer Sheet 1.For questions 1-7, markY (for YES) if the statement agrees with the information given in the passage;N (for NO) if the statement contradicts the information given in the passage;NG (for NOT GIVEN) if the information is not given in the passage.For questions 8-10, complete the sentences with the information given in the passage. EarthquakeCan Scientists Predict Killer Earthquakes?The date was November 23, 1980. People near Naples, in southern Italy, felt the Earth roll and shake. Earthquake! Suddenly buildings came tumbling down. Cracks appeared in the earth. Within minutes, entire towns were destroyed. Thousands of people were dead. Thousands more were injured.As rescuers searched through the rubble, many people must have wondered, of only the victims had known ahead of time, many lives could have been saved.Actually, an Italian scientist did predict that such a quake would happen. In 1977 Dr. M. Caputo of the University Degiles Studi in Rome warned that a large quake would soon strike the east of Naples. Unfortunately, he couldn’t predict the exact time and date of the quake.Dr. Caputo made his general prediction after talking with scientists at 54 earthquake monitoring stations throughout Italy. He learned that many earthquakes had recently rocked different areas around Naples. But none had occurred in one particular spot east of Naples for many years. Dr. Caputo felt that the area was long overdue for a large quake. And it was.Earthquake Strikes in GapThe quake occurred in a region that Dr. Caputo called a seismic gap. A seismic gap is an area in an active earthquake region where no earthquake or seismic activity has been recorded in a long time. Seismic gaps are located where two large plates in the Earth have become stuck.When the plates slide past each other, they sometimes became locked in place. A similar thing happens when you make a running leap on a sidewalk while wearing sneakers. When you land on both feet, the sneakers grab onto rough surface. Friction tends to hold your feet back while the rest of your body goes forward. You may end up falling flat on your face.In the case of plates, however, the uneven surfaces between the plates cause the plates to remain locked in place for years. Huge pressure builds up behind each plate. Periodically, a shudder, or tremor, is recorded as some of this energy is released.Finally, after about 50 years, rock in the seismic gap breaks or moves under the great stress. This sudden release of energy sends shock waves through the rock layers above. The ground shakes, sidewalks crack, and buildings tumble. A mighty quake has struck.Gaps Used To Predict QuakesMany geologists have used what is called the seismic gap technique to accurately predict earthquakes. The technique was first developed by Soviet earthquake expert Dr. V. Fodotov during his studies of ancient and recent Japanese earthquakes. Dr. Fodotov was marking the location, size, and date of all known quakes in Japan when he noticed a striking pattern.All major earthquakes were found to occur in only a few isolated spots in Japan. Each of these spots, he noted, experienced a major quake only once every 50 to 60 years. Dr. Fodo tov concluded that spots that hadn’t had a quake in more than 50 years were “ripe” for a quake. The Russian scientist named these locations seismic gaps.In the past several years, geologists from other countries have found seismic gaps in other parts of the world. After making detailed studies of past quakes in these regions, the geologists were able to make an accurate prediction of when a quake would occur.How Do Animals Know When an Earthquake Is Coming?Scientists who try to predict earthquakes have gotten some new helpers recently—animals.That’s right, animals. Scientists have begun to catch on to what farmers have known for thousands of years. Animals often seem to know in advance that an earthquake is coming, and they show their fear by acting in strange ways. Before a Chinese quake in 1975, snakes awoke from their winter sleep early only to freeze to death in the cold air. Cows broke their halters and tried to escape. Chickens refused to enter their coop. All of this unusual behavior, as well as physical changes in the earth, alerted Chinesescientists to the coming quake. They moved people away from the danger zone and saved thousands of lives.One task for scientists today is to learn exactly which types of animal behavior predict quakes. It’s not an easy job. First of all not every animal reacts to the danger of an earthquake. Just before a California quake in 1977, for example, an Arabian stallion became very nervous and tried to break out of his stall. The horse next to him, however, remain ed perfectly calm. It’s also difficult at times to tell the difference between normal animal restlessness and “earthquake nerves”. A zoo keeper once called earthquake researchers to say that his cougar had been acting strangely. It turned out that the cat had an upset stomach.A second task for scientists is to find out exactly what kind of warnings the animals receive. They know that animals’ sense far more of the world than humans do. Many animals can see, hear, and smell things that people do not even notice. Some can detect tiny changes in air pressure, gravity, or the magnetism of Earth. This extra sense probably helps animals predict quakes.A good example of this occurred with a group of dogs. They were penned up in an area that was being shaken by a series of tiny earthquakes. (Several small quakes often come before or after a large one.) Before each quake a low booming sound was heard. Each boom caused the dogs to bark wildly. Then the dogs began to bark during a silent period. A scientist who was recording tile quakes looked at his machine. It was acting as though there were a loud noise too. The scientist realized that the dogs had reacted to a booming noise. They also sensed the tiny quake that followed it. The machine recorded both, though humans felt and heard nothing.In this case there was a machine to monitor what the dogs were sensing. Many times, however, our machines record nothing out of the ordinary, even though animals know a quake is coming. The animals might be sensing something we so measure but do not recognize as a warning. Discovering what animals sense, and learning how they know it is a danger signal, is a job for future scientists.1.Since no one had predicted the precise date of the earthquake striking east of Naples, people there suffered heavy loss in the destruction.2.A seismic gap is located at the junction of two interlocking plates in the Earth, and where no seismic activity has been recorded for a long time.3.From the passage we learn that a regular striking pattern can be found in an active earthquake region.4.During an earthquake in China 1975, cows broke their halters and ran away from their sheds.5.As it is used in Paragraph 13, the word “cat” refers to a typical domestic cat.6.All animals but men can notice tiny changed in air pressure, gravity, or themagnetism of Earth.7.The dogs mentioned in Paragraph 15 had sensed both the low booms and the minor quakes following them.1. [Y][N][NG]2.[Y][N][NG]3.[Y][N][NG]4. [Y][N][NG]5.[Y][N][NG]6.[Y][N][NG]7. [Y][N][NG]8.Dr. Caputo based his prediction upon the fact that lots of earthquakes had recentlyoccurred in Naples but its _____.9.According to the author’s information, ever y 50 years or so, a mighty earthquake will be recorded at _____.10.Chinese scientists evacuated people from _____ after they had noticed the strangebehavior as well as physical changes in the earth.【全文翻译】地震科学家能预测危险的地震吗?1980年11月23日,意大利南部靠近那不勒斯的居民们感觉到大地晃动和颤抖。
四级秘书国家职业资格考试《专业能力》习题及答案(二)题型:单选题(题量:290),多选题(题量:340)一、单选题★第四章会议管理1.会议是一种以( )交流为主要方式的活动。
A.书面B.口头C.声像D.电子邮件答案:B2.中型会议一般指参加会议人数大约有( )。
A.百人至千人以下B.几千人至百人以下C.百人至千人以上D.几十人至百人以上答案:A3.多采用六角形、八角形的会场布局形式的会议有( )。
A.小型联欢会B.团拜会C.宴会D.茶话会答案:A4.会议通知按照形式可分为口头通知和( )。
A.当面通知B.正式通知C.书面通知D.预备性通知答案:C5.会议用品准备工作的要求是制定准备方案、一丝不苟、认真对待和( )。
A.经济适量B.价廉物美C.品种多样D.功能先进答案:A6.在报到的时候,秘书即请与会者在登记表上填写有关信息,如姓名、性别、年龄、( )、职称、通信地址、等。
A.婚姻B.单位和职务C.报到时间D.身体情况答案:B7.与会者住宿酒店应该尽可能( )。
A.集中安排B.分散安排C.自行安排D.分层次安排答案:A8.会议的最终决议应发放对象为( )。
A.会议主办方B.个别领导C.上级领导D.所有与会方答案:D9.会议文件的分发需要注意( )分发。
A.及时尽量B.按时尽量C.适时适量D.随时少量答案:C10.对个别领取会议文件后未到会或提前离会的人员在收集文件时,应及时采取的办法为( )。
A.发文件收集范围单B.个别催退C. 催退D.发文件清退目录答案:B11.会议的目标一般通过( )、议程和会议的结果来表现。
A.议题B.制度C.会议发言D.领导意见答案:A12.下列选项中,属于按会议地点划分的会议类型是( )。
A.内部会议B.茶话会C.网络会D.广播会答案:C13.上下相对式的座位格局适合召开( )。
A.代表大会B.谈判会C.座谈会D.双边会答案:A14.下列选项中,一般不属于会议通知内容的是( )。
[模拟] 秘书四级(中级)模拟41职业道德基础知识单项选择题第1题:选择会议地点的步骤不包括( )。
A.确定会议形态B.考虑与会者的期望C.选择何种会议地点与设备D.确定邀请的嘉宾参考答案:D第2题:制定会议的议程首先要明确( )。
A.会议的时间B.会议的规模C.会议的目标D.上级的精神参考答案:C第3题:会场的整体布局要做到庄重、美观、舒适,一般不用考虑会议的( )。
A.性质B.规格C.规模D.时间参考答案:D第4题:传达会议决定事项必须( )。
A.遵循实用原则B.体现本位要求C.建立承办制度D.及时到位参考答案:D第5题:会议纪要的拟写要求是( )。
A.经领导签字确认B.确定印发范围C.针对内容发表议论D.纪实扼要参考答案:D第6题:会议纪要的主体部分是( )。
A.会议精神B.会议规模C.与会人员D.会议成果参考答案:A第7题:举办会议既要确保会议质量,又应遵循( )的原则。
A.扩大企业影响力B.勤俭节约C.服务社会D.提高企业竞争力参考答案:B第8题:公司决定邀请部分专家开会商定对策,这种沟通形式属于( )。
A.通知性会议B.决策性会议C.倡导性会议D.咨询性会议参考答案:D第9题:会议信息从内容方面划分可分为( )。
A.保密性信息B.公开性信息C.指导性、宣传性信息D.内部性信息参考答案:C第10题:会议简报是单位内部编发的( )文书。
A.商务性B.事务性C.章程性D.决策性参考答案:B第11题:会议沟通的显著特点是( )。
A.沟通对象具有群体性B.沟通信息具有单向性C.无沟通环境要求D.只能使用语言沟通参考答案:A第12题:在进行会议值班时,为了应对突发事件,值班秘书要特别注意( )。
A.为领导作好食宿服务B.安排好接站的车辆C.控制与会议无关的人进入会场D.掌握所有领导的联络方式参考答案:D第13题:度假型酒店与商务型酒店相比具有( )。
A.较强的服务能力B.地方和季节特色C.高效、快捷的服务D.提供先进的通讯工具参考答案:B第14题:会后不需要立卷归档的会议文件资料有( )。
秘书资格四级(理论考试)历年真题试卷汇编1(题后含答案及解析) 题型有:1. 职业道德基础知识 2. 职业道德个人表现 3. 基础业务素质职业道德部分职业道德基础知识单项选择题1.下列关于爱岗敬业的说法中,你认为正确的是()。
A.市场经济鼓励人才流动,再提倡爱岗敬业已不合时宜B.即便在市场经济时代,也要提倡“干一行、爱一行、专一行”C.要做到爱岗敬业就应一辈子在同一岗位上无私奉献D.在现实中,我们不得不承认,“爱岗敬业”的观念阻碍了人们的择业自由正确答案:B2.中共中央提出的“科学发展观”,是指()。
A.以效益为本,效率第一、公平第二的发展B.以人为本,公平第一、效率第二的发展C.以人为本,全面、协调、可持续的发展D.以企业为本,全面、健康、科学的发展正确答案:C3.《韩非子》记载了一则“狗猛酒酸”的故事:一宋国人酿酒技术高超,饲养一只猛犬看护家门,其后酒因卖不出去而变酸。
该故事给我们的启示是()。
A.做生意要养狗看家,保护自己B.经营环境与经济效益无关C.“酒好不怕巷子深”,只要产品质量好,其他问题可以忽略不计D.文明礼貌与经济效益相关正确答案:D4.在我们的社会生活中,经济条件比较好的人和经济条件比较差的人交往,前者不能带有优越感看不起后者,后者也不能带有自卑感,感到低人一头,这是人际交往中()。
A.平等原则的要求B.互助原则的要求C.功利原则的要求D.谦让原则的要求正确答案:A5.我国古代思想家孔子提出的“节用而爱人”观点,体现了()。
A.节俭是修身、持家、治国的法宝B.节俭是持家之本C.节俭是安邦定国的法宝D.节俭是防止腐败的办法正确答案:A6.孔子讲到的“敬事而信”,意思是说()。
A.克己奉公,努力奉献国家B.爱岗敬业,做好本职工作C.意志坚定,对事业成功充满信心D.诚实守信,做到表里如一正确答案:B7.依照有关规定,我国把每年的9月20日定为()。
A.消费者维权日B.传统美德宣传日C.全民健康活动日D.公民道德宣传日正确答案:D8.下列选项中,不符合平等尊重要求的是()。
2009年11月秘书四级资格考试理论卷附答案第4页-秘书资格考试26.为会议记录进行准各工作时,以下做法不正确的是(C)。
A、准备足够的钢笔、笔记本和记录用纸B、要有一份议程表和其他相关资料C、在开会前准时到达会场D、提前参阅其他会议记录27.当秘书发现工作场所有异常情况或险情发生时( B).A、应该立即报告公司最高领导B、应该立即报告主管C、应该立即拨打“119”D、应该立即拨打“120”28.按沟通领域不同,可将沟通划分为( D)A、书面语言沟通、口头沟通、态势语沟通B、人与人沟通、人与机械沟通、组织问沟通C、网络沟通、团队沟通、跨文化沟通D、平行沟通、横向沟通、纵向沟通29.应用文书运用语言的标准中对平实的理解不正确的一项是(D).A、平易实在B、朴素规范C、明白流畅D、通俗易懂30.在Windows的“资源管理器”窗口中,,如果单击文件夹中的图标,则(C).A、在左窗口中扩展该文件夹B、在右窗口中显示文件夹中的子文件夹和文件C、在左窗口中显示文件夹中的文件D、在右窗口中显示该文件夹中的文件3l.下列对请示这一文种表述正确的是( ).A、请批必须对应,有请示,也就有批复B、机构变化、人事任免属于求示性请示C、凡是需要批准才能进行的事情,都必须使用请示D、请示可以用文种作标题32.在Windows中,当程序因某种原因陷入死循环,能较好地结束该程序的操作是(BA、按Ctrl+A1t+Del键,然后选择[结束任务]结束该程序的运行B、按Ctrl+Del键,然后选择[结束任务]结束该程序的运行C、按Alt+Del键,然后选择[结柬任务]结束该程序的运行D、直接按Reset键,使计算机结束该程序的运行33.为了提高会议信息利用的效率,便于信息的存放和查找,首先应对信息(B).A、合理摆放B、科学分类C、筛选加工D、全面搜集34、下列不属于沟通手段分类的沟通形式是(D)A、书面语言沟通B、态势语言沟通C、口头雨之韵沟通D、横向沟通35、下列设备组中,同时包括输入设备、输出设备和存储设备的是(B)A、CRT、CPU、ROMB、鼠标器、绘图仪、光盘C、磁盘、鼠标器、键盘D、磁带、打印机、激光打印机36、对有关单位和部门落实会议决议事项办理情况的检查和催促的过程称为(C)A、登记B、传达C、催办D、反馈37、简报的报核部分(C)可以用来说明编发简报的目的或对简报的内容进行评价。
秘书资格考试(四级)工作实务真题 一
秘书资格考试(四级)工作实务真题 一
秘书资格考试(四级)工作实务真题 一
秘书资格考试(四级)工作实务真题 二
秘书资格考试(四级)工作实务真题 二
秘书资格考试(四级)工作实务真题 二
秘书资格考试(四级)工作实务真题 二
秘书资格考试(四级)工作实务真题 三
秘书资格考试(四级)工作实务真题 三
秘书资格考试(四级)工作实务真题 三
秘书资格考试(四级)工作实务真题 四
秘书资格考试(四级)工作实务真题 四
秘书资格考试(四级)工作实务真题 五
秘书资格考试(四级)工作实务真题 六
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5.5. 答:1.分析档案价值方法(1)分析档案内容,看档案内容的重要性(2)分析档案来源,看档案的形成者(3)分析档案产生时间,文件产生的时间越早,越珍贵(4)分析档案的形式特征,看文件名称和外形特征(5)分析档案的技术因素,看档案内容的技术水平2.档案鉴定要求(1)仔细阅读档案(2)综合分析文件(3)结合需求6. 指出下面文稿中错误和不妥之处,并提出修改意见。
XX厂关于请求总公司增拨工厂厂房基建费的请示XX总公司、XX总经理:2003年2月,我们到X市同行企业参观学习,发现他们不仅机器先进,而且厂房建设也很讲究。
回来之后,我们增添了一批新型设备,同时也向总公司申请盖一个现代化厂房。
总公司批准了我们,拨给我们150万元,此项经费专款专用,已收到明显效果。
人家赞我们:“一座大楼平地起,工厂腾飞在眼前。
”但由于建筑材料涨价,这预算资金缺口较大,恳请总公司拨给不足部分,否则将影响厂房的竣工及我厂生产任务的完成。
特此请示报告。
XX厂(印)二〇〇四年一月二日这份请示的主要错误和不妥之处是:(1)标题不够简洁。
“请求总公司”、“工厂”这些字都可以删去。
(2)主送机关标识错误。
应改成:XX总公司。
(3)缘由部分没有把理由说清楚。
应把增拨的理由、根据作为重点,要说充分。
(4)文中废话较多。
开头到外地学习参观,回来申请盖厂房,总公司给了多少钱等,都市第一次请示盖厂房时说过的,现在没有必要再说一遍,人家“赞”我们的话,也没有必要写上去。
(5)请示事项不明确。
基建费缺口较大,到底缺多少,不足部分是多少,都没有写明确。
(6)结束语不当,没有表达出请求的意思,应该为“以上请示,请批示”或者“以上请求,请批准”。
7.询问函与答复函的结构是:标题+主送机关+正文+落款+成文曰期1.标题询问函与答复函的标题有两种形式:(1)发文机关+事由+文种。
(2)事由+文种。
2.正文询问函与答复函的正文结构是:发文缘由+事项十尾语(1)发文缘由。
2015年12月大学英语四级考试模考卷二Part I Writing (30 minutes) Directions: For this part, you are allowed 30 minutes to write a short essay entitled Honesty Should Be Treasured by commenting on the saying “A liar is not believed when he speaks the truth”. You should write at least 120 words but no more than 180 words. Write your essay on Answer Sheet 1.Honesty Should Be Treasured_______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________Part II Listening Comprehension (30 minutes) Section ADirections: In this section, you will hear 8 short conversations and 2 long conversations. At the end of each conversation, one or more questions will be asked about what was said. Both the conversation and the questions will be spoken only once. After each question there will be a pause. During the pause, you must read the four choices marked A), B), C) and D), and decide which is the best answer. Then mark the corresponding letter on Answer Sheet 1 with a single line through the centre.1. A) He hasn’t eaten well recently. C) He can’t stop searching for work yet.B) He’s been helping his sister a lot. D) He’s been working on his paper constantly.2. A) The meals served at school taste bad. C) The prize will be awarded next term.B) The price of school meals will be higher. D) The school meals have been sold out.3. A) Buy a newspaper. C) Stand near the store.B) Ask for directions. D) Help others more often.4. A) Borrowed some books from the woman. C) Lent the woman some books.B) Given the woman a book bag. D) Gone away for the weekend.5. A) The woman is a close friend of the man. C) The woman is seeing a doctor.B) The woman has been working too hard. D) The woman is tired of her work.6. A) There is enough spare time to fix the projector.B) There is another projector the man can use.C) The presentation can be given in another room.D) She is going out to order a spare projector.7. A) The man wants to review the woman’s outline first.B) The man has expected to receive the report earlier.C) The woman needs to review the report again.D) The woman has completed more work than the man.8. A) He doesn’t like to travel in heavy rain.B) He wonders whether the thunderstorm will cause damage.C) He won’t be able to watch the weather report.D) He will get home before the storm begins.Questions 9 to 11 are based on the conversation you have just heard.9. A) The college doesn’t have any rock-climbing equipment.B) Not many students are interested in it.C) There is no one to teach them how to do it.D) There are no appropriate places for rock-climbing nearby.10. A) Climbers develop skills useful in other activities.B) Climbers have the opportunity to be outside and enjoy the scenery.C) Climbing isn’t as expensive as other sports.D) Learning to climb doesn’t take a very long time.11. A) Finding a climbing partner. C) Increasing upper-body strength.B) Selecting the appropriate equipment. D) Discussing popular climbing sites.Questions 12 to 15 are based on the conversation you have just heard.12. A) He can’t find his office key. C) He is unable to talk.B) He has misplaced some exams. D) He doesn’t like his classroom.13. A) Mark the latest homework assignment.B) Put a cancellation notice on the classroom door.C) Make an appointment with the doctor.D) Return exam papers to his students.14. A) Teach Don’s class while he’s absent.B) Give Professor Webster the key to Don’s office.C) Leave a message on the board in Don’s classroom.D) Bring Don the homework that was due that day.15. A) To give Don’s students the next assignment.B) To leave the master key for Don.C) To put the homework on Don’s desk.D) To call Don at the end of the afternoon.Section BDirections: In this section, you will hear 3 short passages. At the end of each passage, you will hear some questions. Both the passage and the questions will be spoken only once. After you hear a question, you must choose the best answer from the four choices marked A), B), C) and D). Then mark the corresponding letter on Answer Sheet 1 with a single line through the centre.Passage OneQuestions 16 to 18 are based on the passage you have just heard.16. A) The replacement of the harpsichord by the piano.B) The development of electronic musical instruments.C) The relative costs of different types of musical instruments.D) The performance of classical music on synthesizers.17. A) He is surprised by it. C) He thinks it is too soon to tell.B) He disagrees with it. D) He is alarmed by it.18. A) In the early nineteenth century. C) In the early twentieth century.B) In the late nineteenth century. D) In the mid-twentieth century.Passage TwoQuestions 19 to 21 are based on the passage you have just heard.19. A) Because it was too heavy. C) Because its string was short.B) Because it did not bend easily. D) Because it did not shoot far.20. A) It went out of use 300 years ago. C) It was discovered before fire and the wheel.B) It was invented after the short bow. D) It is still in use today.21. A) They are accurate and easy to pull. C) They are usually used indoors.B) Their shooting range is 40 yards. D) It took 100 years to develop them.Passage ThreeQuestions 22 to 25 are based on the passage you have just heard.22. A) A recipe for a soft drink. C) The history of cola.B) The medicinal effects of cola. D) Soft-drink production.23. A) As a soft drink. C) As flavored hard candy.B) As a medicine. D) As a cooking oil.24. A) He sold cola to doctors. C) He suffered from severe headaches.B) He was a drug store clerk. D) He developed the cola syrup.25. A) By mixing it with special oils. C) By adding soda water.B) By heating it. D) By combining it with different flavors.Section CDirections: In this section, you will hear a passage three times. When the passage is read for the first time, you should listen carefully for its general idea. When the passage is read for the second time, you are required to fill in the blanks with the exact words you have just heard. Finally, when the passage is read for the third time, you should check what you have written.More than 600 million people worldwide work (26) ______ long hours and Britons are the worst (27) ______ among rich nations. An International Labor Organization report on working (28) ______ shows that more than a quarter of British workers put in more than 48 hours a week.The study by the United Nations agency covered 50 countries (29) ______. “The good news is that progress has been made in regulating normal working hours in developing and transition countries,” said Jon C. Messenger, co-author of the study. “But overall the findings of this study are definitely worrying. ”And progress towards a maximum 48-hour week was still (30) ______ nearly 100 years after the standard was agreed by members, the ILO report said. It pointed to the growth of service industries, such as tourism and transport, and the expanding informal economy, where workers are not (31) ______, contributed to longer working hours. Both elements are signs of increasing globalization, it said.Topping the results of the study were Peruvians with more than half of them working more than 48 hours each and every week. They are (32) ______ South Koreans (49.5 per cent), Thais (46.7 per cent) and Pakistanis (44.4 per cent).In developed countries, where working hours are (33) ______, 25.7 per cent of British workers put in more than 48 hours a week followed by Israelis (25.5 per cent), Australians (20.4 per cent), Swiss (19.2 per cent) and U.S. workers (18.1 per cent).The ILO (34) ______ that shorter working hours benefit workers’health and family lives, reduce accidents at the workplace and generally make workers more (35) ______.Part III Reading Comprehension (40 minutes) Section ADirections: In this section, there is a passage with ten blanks. You are required to select one word for each blank from a list of choices given in a word bank following the passage. Read the passage through carefully before making your choices. Each choice in the bank is identified by a letter. Please mark the corresponding letter for each item on Answer Sheet 2 with a single line through the centre. You may not use any of the words in the bank more than once.Questions 36 to 45 are based on the following passage.If it were only necessary to decide whether to teach elementary science to everyone on a mass basis or to find the gifted few and take them as far as they can go, our task would be fairly simple. The public school ___36___, however, has no such choice, for the job must be ___37___ on at the same time. Because we depend so ___38___ upon science and technology for our progress, we must produce ___39___ in many fields. Because we live in a democratic nation, whose citizens make the policies for the nation, large numbers of us must be educated to understand, to support, and when necessary, to ___40___ the work of experts. The public school must educate both producers and users of scientific services.In education, there should be a good balance among the branches of knowledge that contribute to effective thinking and wise judgment. Such balance is ___41___ by too much emphasis on any one field. This question of balance involves not only the relation of the natural sciences, the social sciences, and the arts but also relative ___42___ among the natural sciences themselves.Similarly, we must have a balance between current and ___43___ knowledge. The attention of the public is ___44___ drawn to new possibilities in scientific fields and the discovery of new knowledge; these should not be allowed to turn our attention away from the sound, ___45___ materials that form the basis of courses for beginners.A) awardedB) heavilyC) classicalD) displayE) establishedF) systemG) involvedH) defeatedI) continuallyJ) speciallyK) emphasesL) establishmentM) specialistsN) carriedO) judgeSection BDirections: In this section, you are going to read a passage with ten statements attached to it. Each statement contains information given in one of the paragraphs. Identify the paragraph from which the information is derived. You may choose a paragraph more than once. Each paragraph is marked with a letter. Answer the questions by marking the corresponding letter on Answer Sheet 2.Land of the Wasted TalentJapanese firms face a demographic catastrophe. The solution is to treat women better.A) Unlike an earthquake, a demographic (人口的) disaster does not strike without warning. Japan’s population of 127m is predicted to fall to 90m by 2050. As recently as 1990, working-age Japanese outnumbered children and the elderly by seven to three. By 2050 the ratio will be one to one. As Japan grows old and feeble, where will its companies find dynamic, energetic workers?B) For a company president pondering this question over a laboriously prepared breakfast of steamed rice, broiled salmon, miso soup (味噌汤) and artistically presented pickles, the answer is literally staring him in the face. Half the talent in Japan is female. “Outside the kitchen, those talents are woefully underemployed”, as Sylvia Ann Hewlett and Laura Sherbin of the Centre for Work-Life Policy, an American think-tank, show in a new study called “Off-Ramps and On-Ramps: Japan”.C) Nearly half of Japanese university graduates are female but only 67% of these women have jobs, many of which are part-time or involve serving tea. Japanese women with degrees are muchmore likely than Americans (74% to 31%) to quit their jobs voluntarily. Whereas most Western women who take time off do so to look after children, Japanese women are more likely to say that the strongest push came from employers who do not value them. A startling 49% of highly educated Japanese women who quit do so because they feel their careers have stalled (止步不前).D) The Japanese workplace is not quite as sexist as it used to be. Pictures of naked women, ubiquitous (普遍存在的) on salarymen’s desks in the 1990s, have been removed. Most companies have rules against sexual discrimination. But educated women are often shunted into dead-end jobs. Old-fashioned bosses see their role as prettifying the office and forming a pool of potential marriage partners for male employees. And a traditional white-collar working day makes it hard to pick up the kids from school.E) Even if the company rule book says that flexitime is allowed, those who work from home are seen as uncommitted to the team. Employees are expected to show their faces before 9am, typically after a long commute on a train so packed that the gropers cannot tell whom they are groping. Staff are also under pressure to stay late, regardless of whether they have work to do: nearly 80% of Japanese men get home after 7pm, and many attend semi-compulsory drinking binges in hostess bars until the small hours. Base salaries are low; salarymen are expected to fill their pay packets by putting in heroic amounts of overtime.F) Besides finding these hours just a bit inconvenient, working mothers are unlikely to get much help at home from their husbands. Japanese working mums do four hours of child care and housework each day—eight times as much as their spouses. Thanks to restrictive immigration laws, they cannot hire cheap help. A Japanese working mother cannot sponsor a foreign nanny for a visa, though it is not hard for a nightclub owner to get “entertainer” visas for young Filipinas in short skirts. That says something about Japanese lawmakers’ priorities. And it helps explain why Japanese women struggle to climb the career ladder: only 10% of Japanese managers are female, compared with 46% in America.G) Japanese firms are careful to recycle paper but careless about wasting female talent. Some 66% of highly educated Japanese women who quit their jobs say they would not have done so if their employers had allowed flexible working arrangements. The vast majority (77%) of women who take time off work want to return. But only 43% find a job, compared with 73% in America. Of those who do go back to work, 44% are paid less than they were before they took time off, and 40% have to accept less responsibility or a less prestigious title. Goldman Sachs estimates that if Japan made better use of its educated women, it would add 8.2m brains to the workforce and expand the economy by 15%—equivalent to about twice the size of the country’s motor industry.H) What can be done? For Japanese women, the best bet is to work for a foreign company. Two-thirds of university-educated Japanese women see European or American firms as more female-friendly than Japanese ones. Foreign firms in Japan (and similarly sexist South Korea) see a wealth of undervalued clever women and make a point of hiring them. One woman who switched from a Japanese bank to a foreign one marvelled that: “The women here have opinions. They talk back. They are direct.”I) Japanese companies have much to learn from the gaijin (外国人). IBM Japan encourages flexitime. BMKK, the Japanese arm of Bristol-Myers Squibb, a drug firm, has a programme to woo back women who have taken maternity leave. Why can’t native Japanese firms do likewise?A few, such as Shiseido, a cosmetics firm, try hard. But apparently small concessions to work-life balance can require a big change in the local corporate mindset. Working from home should be easy: everyone has broadband (宽带). “But Japanese bosses are not used to judging people by their performance”, sighs Yoko Ishikura, an expert on business strategy at Keio University.J) The firms that make the best use of female talent are often those where women can find sponsors. Most of the women interviewed for the study by Ms Hewlett and Ms Sherbin who got back on the career track after time off did so because a manager remembered how good they were and lobbied for them to be rehired. Eiko, one of the women interviewed, felt pressure from her male colleagues to quit when she became pregnant and announced that she was leaving to do an MBA. Her clear-sighted boss realised that this was not what she really wanted to do. He suggested leaving Tokyo and working at another branch with a more supportive atmosphere. Eiko transferred to Hong Kong, where career women are admired and nannies are cheap.46. It is difficult for a traditional white-collar woman during working hours to collect children from school in Japan.47. If employers had arranged flexible working time for Japanese women, about 66% of them with higher education would not have quitted their jobs.48. Two-thirds of Japanese women who get university education think European or American companies are more friendly to women than Japanese ones.49. Eiko’s boss proposed that Eiko should leave Tokyo for another sub-company where the atmosphere was more supportive.50. In Japan, working mothers spend four hours looking after their children and doing housework per day, which is seven times more than their husbands.51. It is in those firms where women can get support that their talent is made the best use of.52. The number of working-age Japanese is much greater than that of children and the senior people in 1990.53. Even though the company rule book allows Japanese women to work flexitime, women working from home are regarded as not devoting themselves to the team.54. Almost 50% of Japanese university graduates are women, only 67% of them have jobs.55. It is apparent that small concessions to keep a balance between work and life can demand local firms in Japan change their mindset greatly.Section CDirections: There are 2 passages in this section. Each is followed by some questions or unfinished statements. For each of them there are four choices marked A), B), C) and D). You should decide on the best choice and mark the corresponding letter on Answer Sheet 2 with a single line through the centre.Passage OneQuestions 56 to 60 are based on the following passage.Is it possible to persuade mankind to live without war? War is an ancient institution which has existed for at least six thousand years. It was always bad and usually foolish, but in the past the human race managed to live with it. Modern ingenuity (创造力) has changed this. Either Man will abolish war, or war will abolish Man. For the present, it is nuclear weapons that cause the most serious danger, but bacteriological or chemical weapons, may before long, offer an even greater threat. If we succeed in abolishing nuclear weapons, our work will not be done. It will never be done until we have succeeded in abolishing war. To do this, we need to persuade mankind to look upon international questions in a new way, not as contests of force, in which the victory goes to the side which is most skillful in killing people, but by arbitration (调解) in accordance with agreed principles of law. It is not easy to change very old mental habits, but this is what must be attempted.There are those who say that the adoption of this or that ideology would prevent war. I believe this to be a big error. All ideologies are based on dogmatic (教条式的) statements which are, at best, doubtful, and at worst, totally false. Their adherents believe in them fanatically (狂热地) that they are willing to go to war in support of them.The movement of world opinion during the past few years has been very largely such as we can welcome. It has become a commonplace (老生常谈) that nuclear war must be avoided. Of course very difficult problems remain in the world, but the spirit in which they are being approached is a better one than it was some years ago. It has begun to be thought, even by the powerful men who decide whether we shall live or die, that negotiations should reach agreements even if both sides do not find these agreements wholly satisfactory. It has begun to be understood that the important conflict nowadays is not between different countries, but between Man and the atom bomb.56. This passage implies that war now is ______.A) worse than in the past C) not so dangerous as in the pastB) as bad as in the past D) as necessary as in the past57. In the sentence “To do this, we need to persuade mankind... ” (Line 6, Para. 1), “this” refersto ______.A) solving international problems C) abolishing warB) improving weapons D) living a peaceful life58. From Paragraph 2 we learn that the author of the passage ______.A) is a supporter of some modern ideologiesB) does not think that the adoption of any ideology could prevent warC) believes that the adoption of some ideologies could prevent warD) has no doubt about the truth of any ideologies59. The last paragraph suggests that ______.A) international agreements can be reached more easily nowB) man begins to realize the danger of nuclear warC) nuclear war will definitely not take placeD) world opinion welcomes nuclear war60. According to the author, ______.A) war is the only way to solve international disputesB) war will be less dangerous because of the improvement of weaponsC) it is impossible for man to live without warD) war must be abolished if man wants to survivePassage TwoQuestions 61 to 65 are based on the following passage.A useful definition of an air pollutant is a compound added directly or indirectly by humans to the atmosphere in such quantities as to affect humans, animals, vegetation, or material adversely (有害地). Air pollution requires a very flexible definition that permits continuous change. When the first air pollution laws were established in England in the fourteenth century, air pollutants were limited to compounds that could be seen or smelled—a far cry (悬殊的差别) from the extensive list of harmful substances known today. As technology has developed and knowledge of the health aspects of various chemicals has increased, the list of air pollutants has lengthened. In the future, even water vapor (水蒸气) might be considered an air pollutant under certain conditions.Many of the more important air pollutants, such as sulfur oxides, carbon monoxide, and nitrogen oxides, are found in nature. As the Earth developed, the concentrations (浓度) of these pollutants were altered by various chemical reactions; they became components in biogeochemical (生物地球化学的) cycles. These serve as an air purification scheme by allowing the compounds to move from the air to the water or soil. On a global basis, nature’s output of these compounds dwarfs that resulting from human activities. However, human production usually occurs in a localized area, such as a city.In this localized region, human output may be dominant and may temporarily overload the natural purification scheme of the cycles. The result is an increased concentration of noxious (有害的) chemicals in the air. The concentrations at which the adverse effects appear will be greater than the concentrations that the pollutants would have in the absence of human activities. The actual concentration need not be large for a substance to be a pollutant; in fact the numerical value tells us little until we know how much of an increase this represents over the concentration that would occur naturally in the area. For example, sulfur dioxide has detectable health effects at 0.08 parts per million (ppm), which is about 400 times its natural level. Carbon monoxide, however, has a natural level of 0.1 ppm and is not usually a pollutant until its level reaches about 15 ppm.61. It can be inferred from the first paragraph that ______.A) water vapor is an air pollutant in localized areasB) the definition of air pollution will continue to changeC) a substance becomes an air pollutant only in citiesD) most air pollutants today can be seen or smelled62. In what way can natural pollutants play an important role in controlling air pollution?A) They function as part of a purification process.B) They are dwarfed by the pollutants produced by human activities.C) They are less harmful to living beings than are other pollutants.D) They have existed since the Earth developed.63. According to the passage, the numerical value of the concentration level of a substance isonly useful if ______.A) the other substances in the area are knownB) it is a localized areaC) it can be calculated quicklyD) the naturally occurring level is also known64. Which of the following is best supported by the passage?A) To effectively control pollution, local government should regularly revise the air pollutionlaws.B) One of the most important steps in preserving natural lands is to better enforce airpollution laws.C) Scientists should be consulted in order to establish uniform limits for all air pollutants.D) Human activities have great impact on air pollution.65. The passage mainly discusses ______.A) the economic impact on air pollutionB) what constitutes an air pollutantC) how much damage air pollutants can causeD) the quantity of compounds added to the atmospherePart IV Translation (30 minutes) Directions: For this part, you are allowed 30 minutes to translate a passage from Chinese into English. You should write your answer on Answer Sheet 2.微博(Micro-blog)的出现让人类的生活变得更加便捷和丰富多彩。
2015年四级秘书资格考试模拟习题及答案解析
1.在制定会议议程表时,应考虑的因素有( )。
A.与会人员的要求
B.将同类问题集中排列
C.将保密性强的议题安排在前面
D.公司章程对会议议程的规定
2.与客户沟通的技巧是( )。
A.开放而友好的身体语言
B.诚恳热情的接待语言
C.得体的介绍
D.礼貌的致意
3.会议主办方接待采访会议的新闻媒体的基本原则是( )。
A.履行登记,责任到人
B.实事求是
C.信息保密,内外有别
D.明确范围,有针对性
4.与外国人交谈时,应该避免( )方面的话题。
A.民俗
B.体育
C.政治
D.宗教
5.下列关于Wortt打印预览状态的叙述,错误的是( )。
A.必须退出打印预览状态后才可以打印
B.在打印预览状态可以直接打印
C.在打印预览状态不能直接打印
D.只在打印预览状态打印
6.决定的内容必须做到( )。
A.体现党和国家的方针政策和法律
B.请求单位各个领导人审批同意
C.与上级机关、同级机关有关规定保持一致
D.与本机关原有的各项规定紧密衔接,不要相互抵触或前后自相矛盾
7.通过座谈的方式传递信息的优点是( )。
A.直接
B.快速
C.信息反馈及时
D.能获得系统的信息
8.办公设备和耗材的库存管理,要求“三卡一致”,这三卡指的是( )。
A.库存卡
B.出货卡
C.供应卡
D.进货卡
9.需要立卷归档的会议文件包括( )。
A.开幕词
B.领导讲话稿
C.会议总结
D.重份文件
10.会议精神传达方式的选择取决于( )。
A.会议性质
B.会议内容
C.会议要求
D.会议主持人
11.检查会议决定事项的催办工作要做到( )。
A.传达催办通知
B.明确催办人员
C.建立催办登记簿
D.建立汇报制度
12.订货单的特点是( )。
A.针对性
B.协约性
C.严肃性
D.灵活性
13.编写档案参考资料的种类有( )。
A.大事记
B.组织沿革
C.统计数字汇集
D.会议简介
14.提高会议效率,压缩会议经费开支可以采取的方法有( )。
A.缩短会议时间
B.一律由参会者自己负担交通费
C.尽量租用会议所需的设备
D.减少伙食补贴
15.在纠正会议检查过程中所发现的问题时,要努力做到( )。
A.必须由领导对问题提出处理意见
B.必须由主管领导亲自解决
C.在人、财、物等方面为纠正偏差做好相应准备
D.及时将纠偏的结果进行通报
16.会议安全保卫人员的职责包括( )。
A.熟悉地方和国家法律、法规,能够协助公安人员冷静制服滋事者
B.熟知会场的紧急疏散示意图,了解如何在大规模恐慌中维持秩序
C.能详细向领导汇报事故情况
D.监督装卸货,防止与会议有关的财产或展品被损盗
17.问答函的类型有( )。
A.询问函
B.请批函
C.答复函
D.稿纸函
18.word有“插入”和“改写”两种编辑状态,下列操作中能够切换这两种编辑状态的是
( )。
A.用鼠标左键双击状态栏中的“改写”
B.按Ins键
C.按Shift+Ins键
D.用鼠标左键单击状态栏中的“改写”
19.会议常用的视听设备使用时应注意( )。
A.会前由专门人员负责检查所有设备
B.简单的故障可由与会者或发言人自己维修
C.设备出现故障时最好及时更换新的设备
D.会议设备检查人员要有可以提供紧急维修技术人员或技术部门的电话号码
20.有效沟通的目标是( )。
A.说明事物
B.表达感情
C.建立联系
D.和谐工作环境
参考答案
1.BD【解析】制定议程表时,应注意议题所涉及各种事物的习惯性顺序和本公司章
程有无对会议议程顺序的明确规定;制定议程表之前还须明确会议活动的人员、日期和时间、
地点、有关的餐饮安排,多采用表格形式;宣布议程,然后说明一些有关此次会议事务性的
内容,之后再安排讨论的问题;尽量将同类性质的问题集中排列在一起,这样既便于讨论,
也便于有关列席人员到会和退席;保密性较强的议题,一般放在后面。故答案为BD
2.ABCD【解析】与客户沟通的技巧要求:礼貌的致意、得体的介绍、握手沟通、诚
恳热情的沟通语言、正确使用开放友好的身体语言。故答案为ABCD。
3.BC【解析】接待采访会议的新闻媒体的基本原则有:会议新闻要实事求是;掌握会
议信息的保密度,做到内外有另别;报道中的重要观点和提法,要经领导审定,以免造成差
错或失误;无论是撰写新闻报道稿,还是为新闻媒体采访报道会议情况提供服务,都要准备
得全面周到、主动积极;在传递的方式和内容选择上应本着对象、效果、时效、费用的原则
综合考虑;在会议中,秘书要随时注意收集外界舆论和新闻媒体对会议的反映信息的报道,
为领导准确掌握会议的效果提供参考;在会议结束后,秘书要为召开媒体沟通会提供必须的
信息资料,使会议领导者能更好地向新闻媒体介绍会议情况,回答记者提问。故答案为BC。
4.AB【解析】公文中引述用语是指用于批复或函复引述来作为依据的用语。如:悉(知
道),收悉,电悉,文悉,敬悉,欣悉等。兹经属于经办用语;阅批属于批转用语。故答案
为AB。
5.ABC【解析】选择办公设备供应商时要考虑的因素有:价格和费用、质量和交货、
服务和位置、安全和可靠性。故答案为ABC。
6.ABD【解析】缮印是对文件进行誊抄缮写和打字、油印、电脑打印以及复印机复印
等工作。故答案为ABD。
7.ABC【解析】座谈方式属于传递信息方法里的语言传递,语言传递简洁、直接、快
速,信息反馈及时,较少受场合地点的限制,但获得的信息零乱,对信息接受者来说较难储
存。故答案为ABC。
8.ABD【解析】秘书应当学会使用库存记录,填写库存卡,保证填写的办公设备和办
公用品的进货卡、出货卡和库存卡一致。故答案为ABD。
9.ABC【解析】开幕词、领导讲话稿、会议总结等会议文件都需立卷归档;重份文件
不需要立卷归档。故答案为ABC。
10.ABC【解析】会议精神传达方式的选择取决于会议性质、会议内容、会议要求,
与会议主持人无关。故答案为ABC。
11.BCD【解析】检查会议催办工作要做到:明确催办人员;健全登记制度,建立催
办登记簿;建立汇报制度。故答案为BCD。
12.BC【解析】订货单的特点是:协约性、严肃性。故答案为BC。
13.ABCD【解析】在外地召开重大会议,会前通知所涉及的地址有报到地址、会议
地址、联系单位地址和住宿地址。故答案为ABCD。
14.ACD【解析】B项速记的方法是英语学科符号借代法,A、C、D三项都是借用了
数学学科符号进行汉字速记。故答案为ACD。
15.ABC【解析】文书缮印的要求是:文字准确,字迹工整清晰;符合规定体式,页
面美观大方:不随意改动原稿;装订齐整牢固;注意保密等。故答案为ABC。
16.ABCD【解析】略。
17.AC【解析】问答函是询问函与答复函的合称。故答案为AC。
18.AB【解析】按“Insert”键或双击状态栏中的“改写”二字,可以实现插入、改写状
态的切换。敌答案为AB。
19.ACD【解析】在会议常用的视听设备的使用时应注意:会议承办者应在会前向设
备供应商明确询问具体的解决程序;在会议召开前由专门人员负责检查所有设备;会议检查
人员应该有一个可以请求紧急帮助的电话号码,以便与相关部门进行联络;有些设备故障(如
灯泡报废等)可以由会议工作人员自行处理,因此,在可能的情况下,应该在会场准备一些
备用的设备;发现设备故障要及时请有关的公司和专业服务机构派人修理;有些设备在出现
故障时最好更换新的设备,等到会议结束后再进行修理。故答案为ACD。
20.ABCD【解析】秘书在工作中进行有效沟通的基本目标是:说明事物、表达感情、
建立联系、和谐工作环境。故答案为ABCD。