国际商务礼仪作业英文版
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院系:信息科学与工程学院专业:班级:姓名:学号:The importance of professional image and Promote professional image Abstract:Professional image is not only established by working ability, but your makeup look, attitude and body language, all of which can help you to build a perfect professional image.Business etiquette is a code of conduct of the business people interact with customers.Business personal etiquette image plays an important role in business activity. Your image can speak ,so business personal etiquette image is very necessary,this paper will introduce the importance of the business personal etiquette image and how to improve personal etiquette image.Keyword:Business activities;professional image;image shaping;importance1.The importance of the business personal etiquette imageBusiness activities is a two-way activities, the exchanges between the success or failure depends the good or bad, and the effect of communication and communication effects largely by the impact from the personal image of etiquette. The behavior of the norms of business people and enhance their overall image of etiquette will make business activities to better the expected direction. Dealing with business people and all kinds of people participate in different occasions, should be full performance of a good personal image reflects the personal qualities, education, lifestyle and experience, so that not only reflect the individual's self-confidence, can establish a competitive and to people satisfied with the professional image.Business etiquette business activities reflect the mutual respect of conduct, grooming and behaviors of the general requirements of human business activities. Its main role: First, improve the quality of our business personal. Market competition is the ultimate competition in the quality of personnel, business people, business people the quality of training and personal qualities of the performance of the competition. The second is to help establish a good relationship. Exchanges are not polite, do not know the rules will sometimes screwing up. The third is used to maintain the image. Business people image design is very important, because the personal image of business people, representatives of the corporate image, product image, the image of the service on behalf of the national image in the cross-cultural exchanges, local image and the image of the country.The image of the individual's life is very important; decent shape and maintain personal image will meet a good first impression; In some cases, personal image is not on your own behalf, but on behalf of an organization or a team.Personal image is a tool of communication, personal image to a large extent influence the development of the organization or team, so sometimes the maintenance of personal image is not for themselves, and sometimes for the country, for the collective, for friends,In order to loved ones, and so on; This shows the importance of personal image.Here are some worthy of our attention. A lack of concern about your appearance ;Being wrinkled, unshaven, smell or unkempt;Always be conservative ;Practice impeccable瑕grooming.For example; 1.To attend a formal party, how will you dress yourself? --An evening dress or a suit.2.On formal occasions, how many colors of all your clothes should be? --No more than three.3.On formal occasions, what kind of shoes should a man wear? --Black leather shoes.4.On formal occasions, can a man match the black shoes with white socks? -- No, he can’t.5.If the suit is buttoned, where should be the stickpin? --Between the second button and the third button of the shirt.6.If the suit is unbuttoned, where should be the stickpin? -- Between the third button and the fourth button of the shirt.7. When your foreign friend says, “Your new dress is so beautiful.” What are you supposed to say?--You should say, “Thanks, I am glad you like it.”Some of the details of our business activities did not focus, it should be possible to affect the overall situation; Therefore, some of the details, a few simple steps, we have the bureaux to do our best to treat the matter lightly, not in detail, and sometimes there may be a little of ourdetails of the change of our customers, this detail. we value success; . For example: We dressed in business establishments, from a man dressed can see this person's character.Seen some of the habits of this person, we can see . details of the business activities and how important ah!Especially for our college students, we have not yet entered the community on all aspects of society is not how to understand some things I do not know how to deal with. There are many details we may not be valued, but we do not know those details is not doing enough; so a lot of attention to their image in their daily lives, the future there will be a great help. Since the personal image is so important, how should we improve the image of the individual?2.How to promote professional image?First of all, When we and others have an appointment, or to see customers, first impressions are very important;A positive first impression could last for a lifetime,you never get a second chance to make a good first impression.Do you know?Our 60% understanding of people which we give to them comes from the visual impression;Good first impression is usually formed within the first 4 minutes;The first impression influence quite lasting.So we should make a good impression on somebody at the first meet; Make a super first impression.Just as you often judge other people by the initial impactthey have on you, so are you likely to be judged yourself in the first few moments of interacting with someone.Here are some tips for making a great first impression with colleagues and business associates:when meeting another person, extend a confident handshake as you make eye contact.Eliminate trendy words from your vocabulary.Modern colloquialisms may be fine on the home front, however, slang is considered inappropriate in a business environment. Thus,you should avoid a phrase such as “Awesome!”when you mean to say “Great!”When you are representing yourorganization,always carry materials (such as a computerbag, pens, and notepads) that broadcast a“quality” message. Believe it or not, supporting materials are a definite reflection of your style—and your organization’s style. Thesematerials will project an image—positive or negative—of you and your organization.Second;generally speaking, the most important or personal locator, you play what kind of role have different identities in different environments, what we should like what this referred to in psychology as "the first round effects. The first round effect tells us that in dealing with people, especially the first impression is essential in the initial exchanges, there are two key points, first, the precise role; personal aesthetic taste. Specifically, there are six elements we need to grasp;1.The instrument (Apperance), namely appearance is focused on the head and hands,head and hands is very important, of nose hair can't is too long, can't have hair crumbs, general body can't have the odor, the man's hair also cannot too long.The hair should Clean it often, at least once every 2 days Comb it often, esp. before a negotiation. It’s better to take a comb with you all the time.Not too long hair. 2.Expression (Expression) it is man's second language, Expression to cooperatewith language Expression natural, not false false things die; Expression to be friendly don't hostile friendly is a confident, feelings to the benign interaction, equal to the communication.3.Behavior action (Behavior) to be graceful manners, poise is graceful Behavior,elegant manners are actually confidentgood cultural connotation on the basis of a habit of natural Behavior action to civilization manner, especially in public in front, we must set up the individual represent the collective such a concept for example: can't we dress up in public at will, can't deal with the waste products in our Behavior to elegant standard, stand a station appearance, sit have sat phase.4.The costumes (Clothing and accessory) dress to also stands for personalaccomplishment, is aesthetic appeal of is also enterprise standard a image shows a is business people should wear a suit; 2 it is to foster strengths and circumvent weaknesses so in business contacts, the key problems of the dress, the first to suit my status, second to learn different dress collocation, to give a person a kind of harmonious aesthetic feeling.For men, these are the accepted norms for business attire: There are many variations on the cut(or style) of the suit, of course, but the most commonly found cuts are Italian, traditional English, and traditional American.Many business suits are double-breasted. A common pattern considered very professional is the pin-stripe.The recognized business colors are black and gray (dark of light), but some companies have established others as their recognized color, such as blue.5.Talk (Language) to speak mandarin first, want to note the volume, voice is notexcessive cultivation, a low voice has two advantages, one is in line with norms;Two is to compare the pleasant-sounding second, carefully select content, words discuss the issues, first is you thinks, you need to know what about what shouldn't talk about what third, in business conversation, courtesy of use also is veryimportant.6.Treat People (Treats People) which have three basic matters is the image of theindividual, is the enterprise life first the good faith for this; The second law; When the third at the nondefaulting time means life, time is a benefit, business contacts must abide by the time.Summary:Business etiquette is not only the business personnel should possess the knowledge, is also the people should learn. Business etiquette used in more than business activity, also in social life is widely used. Business personnel individual etiquette image is an important part of business etiquette, molds good personal etiquette image will greatly increase the personal accomplishment and personality charm, no matter for yourself or enterprise have good etiquette image is a high value of the assets. In the commercial activity process to the business personnel of etiquette high requirement of image, because business personnel individual etiquette image in business relationship can go smoothly, related to the survival and development of enterprises. Business people to improve their own etiquette can eliminate the obstacles in image communication, social relationships, easy to help in business negotiations to reach an agreement, to complete the enterprise issued task. Whether out of work required or life request, should be aware of shape personal etiquette image, the importance and necessity of through to the business etiquette knowledge learning and improve the image of the application introspective and accomplishment.Bibliography:Allen, Derek. Addressing Overseas Business Letters. St.Edmundsbury Press, 1988.At Ease Inc. Where Have All The Dress Rules Gone? Video Series, 1997.At Ease Inc. Gaining That Competitive Edge in the 21st Century.Video Series, 1998. Molloy, John. New Women’s Dress for Success. Warner Books, Inc., 1996. Morrison, Terri with Wayne A. Conway and George A.Borden, Ph.D. Kiss, Bow, or Shake Hands. Adams MediaCorporation, 1994.Post, Peggy. Emily Post’s Etiquette: 16th Edition.HarperCollins, 1997.RoAne, Susan. How to Work a Room: The Ultimate Guide to Savvy Socializing in Person and Online. Quill, December2000.。
院系:信息科学与工程学院专业:班级:姓名:学号:The importance of professional image and Promote professional image Abstract:Professional image is not only established by working ability, but your makeup look, attitude and body language, all of which can help you to build a perfect professional image.Business etiquette is a code of conduct of the business people interact with customers.Business personal etiquette image plays an important role in business activity. Your image can speak ,so business personal etiquette image is very necessary,this paper will introduce the importance of the business personal etiquette image and how to improve personal etiquette image.Keyword:Business activities;professional image;image shaping;importance1.The importance of the business personal etiquette imageBusiness activities is a two-way activities, the exchanges between the success or failure depends the good or bad, and the effect of communication and communication effects largely by the impact from the personal image of etiquette. The behavior of the norms of business people and enhance their overall image of etiquette will make business activities to better the expected direction. Dealing with business people and all kinds of people participate in different occasions, should be full performance of a good personal image reflects the personal qualities, education, lifestyle and experience, so that not only reflect the individual's self-confidence, can establish a competitive and to people satisfied with the professional image.Business etiquette business activities reflect the mutual respect of conduct, grooming and behaviors of the general requirements of human business activities. Its main role: First, improve the quality of our business personal. Market competition is the ultimate competition in the quality of personnel, business people, business people the quality of training and personal qualities of the performance of the competition. The second is to help establish a good relationship. Exchanges are not polite, do not know the rules will sometimes screwing up. The third is used to maintain the image. Business people image design is very important, because the personal image of business people, representatives of the corporate image, product image, the image of the service on behalf of the national image in the cross-cultural exchanges, local image and the image of the country.The image of the individual's life is very important; decent shape and maintain personal image will meet a good first impression; In some cases, personal image is not on your own behalf, but on behalf of an organization or a team.Personal image is a tool of communication, personal image to a large extent influence the development of the organization or team, so sometimes the maintenance of personal image is not for themselves, and sometimes for the country, for the collective, for friends,In order to loved ones, and so on; This shows the importance of personal image.Here are some worthy of our attention. A lack of concern about your appearance ;Being wrinkled, unshaven, smell or unkempt;Always be conservative ;Practice impeccable瑕grooming.For example; 1.To attend a formal party, how will you dress yourself? --An evening dress or a suit.2.On formal occasions, how many colors of all your clothes should be? --No more than three.3.On formal occasions, what kind of shoes should a man wear? --Black leather shoes.4.On formal occasions, can a man match the black shoes with white socks? -- No, he can’t.5.If the suit is buttoned, where should be the stickpin? --Between the second button and the third button of the shirt.6.If the suit is unbuttoned, where should be the stickpin? -- Between the third button and the fourth button of the shirt.7. When your foreign friend says, “Your new dress is so beautiful.” What are you supposed to say?--You should say, “Thanks, I am glad you like it.”Some of the details of our business activities did not focus, it should be possible to affect the overall situation; Therefore, some of the details, a few simple steps, we have the bureaux to do our best to treat the matter lightly, not in detail, and sometimes there may be a little of ourdetails of the change of our customers, this detail. we value success; . For example: We dressed in business establishments, from a man dressed can see this person's character.Seen some of the habits of this person, we can see . details of the business activities and how important ah!Especially for our college students, we have not yet entered the community on all aspects of society is not how to understand some things I do not know how to deal with. There are many details we may not be valued, but we do not know those details is not doing enough; so a lot of attention to their image in their daily lives, the future there will be a great help. Since the personal image is so important, how should we improve the image of the individual?2.How to promote professional image?First of all, When we and others have an appointment, or to see customers, first impressions are very important;A positive first impression could last for a lifetime,you never get a second chance to make a good first impression.Do you know?Our 60% understanding of people which we give to them comes from the visual impression;Good first impression is usually formed within the first 4 minutes;The first impression influence quite lasting.So we should make a good impression on somebody at the first meet; Make a super first impression.Just as you often judge other people by the initial impactthey have on you, so are you likely to be judged yourself in the first few moments of interacting with someone.Here are some tips for making a great first impression with colleagues and business associates:when meeting another person, extend a confident handshake as you make eye contact.Eliminate trendy words from your vocabulary.Modern colloquialisms may be fine on the home front, however, slang is considered inappropriate in a business environment. Thus,you should avoid a phrase such as “Awesome!”when you mean to say “Great!”When you are representing yourorganization,always carry materials (such as a computerbag, pens, and notepads) that broadcast a“quality” message. Believe it or not, supporting materials are a definite reflection of your style—and your organization’s style. Thesematerials will project an image—positive or negative—of you and your organization.Second;generally speaking, the most important or personal locator, you play what kind of role have different identities in different environments, what we should like what this referred to in psychology as "the first round effects. The first round effect tells us that in dealing with people, especially the first impression is essential in the initial exchanges, there are two key points, first, the precise role; personal aesthetic taste. Specifically, there are six elements we need to grasp;1.The instrument (Apperance), namely appearance is focused on the head and hands,head and hands is very important, of nose hair can't is too long, can't have hair crumbs, general body can't have the odor, the man's hair also cannot too long.The hair should Clean it often, at least once every 2 days Comb it often, esp. before a negotiation. It’s better to take a comb with you all the time.Not too long hair. 2.Expression (Expression) it is man's second language, Expression to cooperatewith language Expression natural, not false false things die; Expression to be friendly don't hostile friendly is a confident, feelings to the benign interaction, equal to the communication.3.Behavior action (Behavior) to be graceful manners, poise is graceful Behavior,elegant manners are actually confidentgood cultural connotation on the basis of a habit of natural Behavior action to civilization manner, especially in public in front, we must set up the individual represent the collective such a concept for example: can't we dress up in public at will, can't deal with the waste products in our Behavior to elegant standard, stand a station appearance, sit have sat phase.4.The costumes (Clothing and accessory) dress to also stands for personalaccomplishment, is aesthetic appeal of is also enterprise standard a image shows a is business people should wear a suit; 2 it is to foster strengths and circumvent weaknesses so in business contacts, the key problems of the dress, the first to suit my status, second to learn different dress collocation, to give a person a kind of harmonious aesthetic feeling.For men, these are the accepted norms for business attire: There are many variations on the cut(or style) of the suit, of course, but the most commonly found cuts are Italian, traditional English, and traditional American.Many business suits are double-breasted. A common pattern considered very professional is the pin-stripe.The recognized business colors are black and gray (dark of light), but some companies have established others as their recognized color, such as blue.5.Talk (Language) to speak mandarin first, want to note the volume, voice is notexcessive cultivation, a low voice has two advantages, one is in line with norms;Two is to compare the pleasant-sounding second, carefully select content, words discuss the issues, first is you thinks, you need to know what about what shouldn't talk about what third, in business conversation, courtesy of use also is veryimportant.6.Treat People (Treats People) which have three basic matters is the image of theindividual, is the enterprise life first the good faith for this; The second law; When the third at the nondefaulting time means life, time is a benefit, business contacts must abide by the time.Summary:Business etiquette is not only the business personnel should possess the knowledge, is also the people should learn. Business etiquette used in more than business activity, also in social life is widely used. Business personnel individual etiquette image is an important part of business etiquette, molds good personal etiquette image will greatly increase the personal accomplishment and personality charm, no matter for yourself or enterprise have good etiquette image is a high value of the assets. In the commercial activity process to the business personnel of etiquette high requirement of image, because business personnel individual etiquette image in business relationship can go smoothly, related to the survival and development of enterprises. Business people to improve their own etiquette can eliminate the obstacles in image communication, social relationships, easy to help in business negotiations to reach an agreement, to complete the enterprise issued task. Whether out of work required or life request, should be aware of shape personal etiquette image, the importance and necessity of through to the business etiquette knowledge learning and improve the image of the application introspective and accomplishment.Bibliography:Allen, Derek. Addressing Overseas Business Letters. St.Edmundsbury Press, 1988.At Ease Inc. Where Have All The Dress Rules Gone? Video Series, 1997.At Ease Inc. Gaining That Competitive Edge in the 21st Century.Video Series, 1998. Molloy, John. New Women’s Dress for Success. Warner Books, Inc., 1996. Morrison, Terri with Wayne A. Conway and George A.Borden, Ph.D. Kiss, Bow, or Shake Hands. Adams MediaCorporation, 1994.Post, Peggy. Emily Post’s Etiquette: 16th Edition.HarperCollins, 1997.RoAne, Susan. How to Work a Room: The Ultimate Guide to Savvy Socializing in Person and Online. Quill, December2000.。
八年级英语商务礼仪练习题50题答案解析版1. In a business meeting, when you first meet a foreign client, you should say:A. How are you doingB. Nice to meet youC. What's upD. Yo答案:B。
解析:在商务会议初次见到外国客户时,Nice to meet you(很高兴见到你)是非常正式且合适的问候语。
A选项How are you doing比较口语化、随意;C选项What's up是非常口语化、朋友之间常用的表达,不适合商务会议场景;D选项Yo更是非常不正式、不适合商务场合的表达。
2. When introducing a colleague in a business meeting, you might say:A. This is my pal, Tom.B. This is my buddy, Tom.C. This is my colleague, Tom.D. This is my mate, Tom.答案:C。
解析:在商务会议介绍同事时,使用colleague((同事)这个词是最正式、最符合商务礼仪的。
A选项pal(伙伴、朋友)、B 选项buddy((好朋友)和D选项mate((伙伴)都过于口语化、随意,不适合商务会议的正式场合。
3. At the beginning of a business meeting, the host usually says:A. Let's get this party started.B. Well, let's start the meeting.C. Welcome, everyone. Let's begin our meeting.D. Yo, time to start.答案:C。
本文部分内容来自网络整理,本司不为其真实性负责,如有异议或侵权请及时联系,本司将立即删除!== 本文为word格式,下载后可方便编辑和修改! ==商务礼仪仪表礼仪英文详细介绍篇一:商务礼仪英语A Study on International Commercial Etiquette and Its Significance 商务礼仪及其意义研究学号:身份证号:姓名:院系:外语学院专业:XXXXX年级:201X级指导教师:xxxCONTENTS(TIMES NEW ROMAN 小三号加黑加粗) INTRODUCTION????????????????????.1CHAPTER ONE ABCCCCCCCC?????????????. 71.1 Abc???????????????????????. 71.2 Abc ???????????????????????.81.3 Abc????????????????????.???.9CHAPTER TWO ABCCCCCCCC?????????????112.1Abc???????????????????????. 112.2Abc ???????????????????????122.3Abc???????????????????????.13CHAPTER THREE?CHAPTER FOUR??CONCLUSION?????????????????????. REFERENCES?????????????????????内容摘要当今世界,各国之间交流频繁,礼仪之论不再局限在国内,而成了国际交往需要重视的问题。
同时,不可否认的是因为各国价值观念,文化,历史背景的不同,在礼仪实践中也存在差异。
没有一个统一的标准,这些差异,只有一些约定俗成的东西,大家都基本认同,在交往中共同遵守。
所以从事国际交流,国际商务的人,不论是政治,经济,文化,军事哪个领域,对这些礼仪都要熟悉。
国际商务礼仪英文篇一:国际商务礼仪internationalBusinessEtiquette【abstract】nowadays,withthedevelopmentoftheworldeconomy,especiallytheintegrati onoftheglobaleconomycontinuetoshape,strengthenthelinksamongcountrie s,anincreaseinbusinessdealings,howcanthetalentshowingitselfinmanyenter prises,inadditiontotheabilityofexcellence,butalsohaveeffectivecommunica tionandgoodinterpersonalrelationship,establishagoodcorporateimageandel egant,atthistime,businessetiquettewillplayaveryimportantrole.【摘要】如今随着世界经济的发展,特别是全球经济一体化的不断形成,各国间的联系加强,商务往来增多,如何才能在众多企业中脱颖而出,除了需要卓越的能力外,还要掌握有效沟通及妥善人际关系,建立良好优雅的企业形象,此时,商务礼仪便起到了一个十分重要的作用。
【Keywords】Businessetiquette,Economicdevelopment,Personalaccomplishment,Succe sschinahasalwaysbeenastateofceremonies,etiquetteisveryimportantforevery chinese,eithermeetfriendsandrelativesorinpeopletodealwith,areinseparablefromtheetiquette.Etiquettewasconsideredtobeapersonalmoralcultivationpe rformance,apersonifthereisnomannersatall,soheinstudyorworkwillnotgow ell,becausenoonewantstogetalongwithsuchaman.【Etiquette】Businessetiquettebusinessactivitiesasitsnameimpliesistoappearanceandspe echanddeportmentofthegeneralrequirements,reflectsthemutualrespectbetw eenpeople,butalsoboundbythebusinessactivitiesofsomeaspectsof.inbusines sdealings,anyoneperformancemayleadtobeatallresults,perhapsawatch,perh apsdinner. Theearliesthumanceremonialactivitiescanbetracedbacktotheprimitivesocie ty,theetiquetteismoresimpleandpiousanddonothaveclasssex.Etiquetteformationspecificperiodishumangraduallyenteredthesla vesociety,classbeginstoform,therulingclassinordertoconsolidatetheirrulest atustobecomeslavesofprimitivereligionritualaccordswiththeneedofsocialp oliticssystem.inmedievalEurope,theindustrialrevolutionhasmadeproductiv ityunprecedenteddevelopment,Europeancountriesbegantograduallyintoca pitalism,incommunicationtheetiquetteisperfectwitheachpassingday,thus,b usinessetiquettealsoofficiallyformed.Partofthecontentsarestillinuse. 【Thetypesofetiquette】1.meetingetiquetteBusinesscontacts,meetingetiquetteistopayattentionto,thefirstimpressionisv eryimportant.First,introducemyself.introductiontofirstpasscardagainintroduce,straightfo rward,typicallywithin1minutes,contentspecification,accordingtotherequire menttosay.Second,introduceothers.introducingotherstopayattentiontotheorder,ifbotho fushavealotofpeople,firstfromthemastersideofthehigherpositionsbegantoin troduce.Third,businessintroduction.introductiontobusinessmustgrasptheopportunit y,inthecustomerswanttoknow,orinterestedinwhentointroduce,cannotforces ervice,destroyeachother'sfeelings.2.HandshakeprotocolShakinghandsinthemeet,farewell,congratulations,orthankeachotherthatfrie ndship,complimentsofaceremony,bothsidesisoftenthefirsthello,aftershakin ghandswith.whenshakinghandsmustberight,shouldholdeachother'sh and,thetimeto1~3seconds.ofcourse,thetighthandshake,orfingerportionpay noheedtocontacteachother'shandsarenotpolite.whenshakinghandswit heachothershouldbewatching,smileandwaveorsayhello,manypeopleatthes ametimetoshakehandswhenorder,donotcrossahandshake.3.mannersetiquetteTocreateagoodsocialimage,mustpayattentiontomanners,therefore,mustpay attentiontoyourbehavior.aperson'sexternalbehaviorcandirectlyshowh isattitude.dotherefinedandcourteous,beliberalanddignified,complywiththe commononsetandretreatproprieties,avoidallsortsofbadmanners,civilizedhabits.whenstanding,theupperpartofthebodytostabilize,handsplacedonbothsi des,notbehindherback,anddonotholdhandsinfront,notslantedatthesideofbo dy.Todevelopgoodhabits,toovercomeallsortsofindecentbehavior.infrontof myhair,clothesandthemirrorsuchbehaviorshouldtrytocontrol.4.TablemannersSmokingThepublicshouldnotsmoke.whendealingwithpeople,especiallywomen,elde rlypresenceshouldnotsmoke,thisisonekindofeducation. Smokingisnotapersonatthetableofbasiceducation.Toothersthedishinsocialsituations,shouldmakethedishdish.whenyouandotherstogethertoeat ,donotgiveotherswithfood,becauseyoudon'tknowwhateachotherlikes ,donoteatanything,butaccordingtocommonsense,youclipthefood,hemustea t,so,youwillmaketheotherpersoninaveryawkwardposition. Theideaofurgingpeopletodrink donotdrinkwineonthetabletohelp.manypeopleeatpayattentiontodrinkacupo flove,urgingpeopletodrink,sowineonthetabletospentalotoftime.needtostrai ghtenouthisownposition,toeachotherasthecenter,whethertodrink,shouldres pecteachother'swishes.FinishingapparelShouldnotbeonthetablefinishingapparel.Especiallyininternationalexchang es,suchasconfusingandlady,atthedinnertablewithasmallmirrorfinishingcostumes,makeup,willcausetrouble.Thiskindofbehavior,firstyoulackofself-est eem.Eatsoundwheneatingsomethingshouldnotsound,itmainlyappliestointernationalcom munication.intheeyesofwesterners,eatsoundispig'sbasiccharacteristi cs.5.Elevatoretiquettedownstairsintheupanddownstairs,menwillfollowintheladybehind,separate dbyoneortwostepsdistance;downthestairs,themanshouldfirst.iftheelevatord ownstairs,intotheelevator,menshouldpleaseladyadvancedto,beforeentering theelevator.intheelevator,themanresponsibleforthepressbutton,politelyinqu ireladyonthefloor. 【Etiquetteforfutureoccupationcareerimpactanalysis】Businessetiquettecandisplaytheircivilization,managementstyleandmoralst andards,shapingcorporateimage.Goodcorporateimageistheintangibleassets oftheenterprise,itcanbringdirecteconomicbenefits.apersonaletiquette,willb einfrontofpeoplesetagoodpersonalimage;amemberoftheorganizationofetiq uette,willfortheirownorganizationandestablishagoodimage,winpublicprais e.modernmarketcompetitioninadditiontotheproductcompetition,butalsoint heimagecompetition.agoodreputationandimageofthecompanyorenterprise, itiseasytogetallsectorsofthecommunity'strustandsupport,canbeinthef iercemarketcompetitioninaninvincibleposition.Therefore,businesspeoplealwayspayattentiontoetiquette,bothindividualsandorganizationstogoodqualit yreflect,alsobetoestablishandconsolidatetheneedofgoodfigure. inasense,thecommercialetiquettehasbecometheestablishmentofcorporatec ultureandthemodernenterprisesystemisanimportantaspectof.篇二:国际商务礼仪教学大纲《国际商务礼仪》课程教学大纲一、课程基本信息二、课程内容及基本要求第一章国际商务礼仪形象课程内容:1.言谈礼仪2.举止礼仪3.着装礼仪4.仪容礼仪1.理解举止礼仪、着装礼仪、仪容礼仪的内容。
国际商务礼仪作业英文版集团标准化工作小组 [Q8QX9QT-X8QQB8Q8-NQ8QJ8-M8QMN]B u s i n e s s G i f t-g i v i n g A r o u n d t h e W o r l d武汉大学何坚婷Abstract: Nowadays, gifts are playing as an important role in international business relations. But different countries have different customs of gift-giving. The paper gives some details about how to make a good business gift-giving in many countries around the world.Key words: significance, different cultures, comparative of business gift-givingIntroduction1.Significance of Gift-giving in BusinessFirst of all, in international business dealings, appropriate gift-giving can not only fully show the enterprises culture and academic spirits, but also promote each other's friendship.And then, gift-giving can show people's congratulations, condolences and thanks to others. At the same time, it is also an emotional investment, reducing the emotional distance between people and being conductive topeople's communication.2.Different Cultures' View on GiftsBefore we start to talk about how to make a good business gift-giving, let's give a view upon different counties in the world, knowing that how the people in different cultures treat the gifts.The first one is America!In America, people like the practical and peculiar gifts very much. For example, if you could give them some small gifts with unique styles or ethnic characteristics, such as the faked terracotta warriors and horses, they will be very happy. American people treat the snails and horseshoe as the mascot. When you present some gifts to them, remember not to make the number of gifts singular, and you should be attention to the addition, packaging gifts, do not use black paper, because the black in American eyes was unlucky color. Also, gifts should pay attention to the business end of the conversation.In the UK, people don't like the gifts that are very expensive. It will be taken as a bribe if you give them some precious gifts. Gifts like premium chocolate, a two bottles of wine , and flowers would be a good choice. Do remember that not to present gifts printed with company flag. Also, remember not to send the lily, because it means death.In France, people are very romantic, so they usually like the artistic and intellectual gifts very much, such as picturesque, art albums, and small crafts. If you are invited to a French people's house for a dinner, rememberto take a few pieces of fresh flowers without bundling with you, but the chrysanthemums must be excluded, because chrysanthemums are only used at funerals in France.In Russia, people like to treat the guests with bread and salt to show their friendship and respect. They like to receive gifts that are brand name, such as a LEVIS jeans, regardless of the level of the value of gifts. But do not give money to people, because it will be considered as charity and insults.In Japan, people think that gifts represent peoples' true mind. For the Japanese, the ceremony of gift giving is more important than the objects exchanged. While you give them some flowers, the flowers should not be white, as these are associated with death. Also, avoid giving gifts with even numbers of components, such as an even number of flowers in a bouquet. Four is an especially inauspicious number, never give four of anything.In Saudi Arabia, people are very hospital, but you are not expected to bring any gift when invited into a Saudi home. Arab traders generally presente expensive gifts to others, but also would like to receive the same valuable in return. Do not present used items to them, not so as wine and gifts with animal patterns on it. It is considered a violation of their privacy to give the wifes of Arabs gifts.3.How to Make a Good Gift-givingAs we have discussed about the different cultures' attitudes toward gift-giving, I'm going to list the way to make a good gift-giving in different countries around the world.First, we should know about the four elements of gift-giving, thus gifts, means, time and place.To tell it in detail, let's have a look on some countries that may provide us some useful information.In America, business gifts are discouraged by the law, which allows only a $25 tax deduction on gifts. So, it is important for you to choose a good time to present gifts, the time when you arrive or when you leave America is OK. When you visit a home, it is not necessary to take a gift, however ,it is always appreciated. You may take flowers, a plant, or a bottle of wine. Take care, if you wish to give flowers, have them sent ahead so as not to burden your hostess with taking care of them when you arrive. And personal gifts such as perfume or clothing are inappropriate for women.In the UK, gifts are not part of doing business. Rather than giving gifts, it is preferable to invite your hosts out for a meal or a show. But when you are invited to a English home, you may bring flowers, liquor or champagne, and chocolates. Send a brief, handwritten thank-you note promptly afterwards, preferably by messenger rather than by mail.In France, it is not a good idea to give a business gift at your first encounter. For thank-you's, send at least a note, the day after you wereinvited to a dinner. Of cause, you can send flowers or a basket of fruit ifyou like. To be romantic is necessary.In Russia, gifts are more popular than the countries described before. So, you will have more choice to present gifts to your friends in Russia. Gifts like baseball caps, rock or country and western cassettes are welcome, also, camera, watches, and inexpensive jewelry is OK. Thus after you choose a good time, you will make a good impression on your friends with the wonderful gifts.In Japan, gift giving is very common. Business gifts absolutely must be givenat midyear and at year end. They are often given at first business meetings. Usually, Japanese do not open gifts directly once receiving them. If they do, they will be restrained in their appreciation. This does not mean that they do not like what you have given. When choosing gifts, imported goods andelectronic product are fine.In Saudi Arabia, every Saudi who must broker or approve a business deal will traditionally take a percentage. Be careful that you do not run afoul of the . Foreign Corrupt Practices Act. The gifts you are going to give should be the same value as what the hosts will give you, usually,the dearer, the better. Conclusionsparative of Business Gift-giving in the WorldFrom the above cases, we can see that different counties treat the gifts differently. What we need to do, is to know more about the countries' culture that you are interested in. Here, I will make a summary of the same points which almost all the countries have to the view of gifts.Firstly, it is important for us to know about the country's custom. Secondly, when you are invited to your host's home for a dinner, don't forget to bring a small gift, it is considered bad manners with your hand empty. Thirdly, the gifts you buy may not be precious, but at least be in a good packaging.Moreover, pay special attention to the country's taboo, it is very important for you to know about the difference between your own culture and thecountry's culture when you are choosing a good gift.So, that's all about the gift-giving around the world, for more information, you may have a contact with me!Bibliography:2010年秋季学期.International Business Etiquette人民网。