【实用文档】Warehousing Chargehand-C
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Coca Cola (Dong guan)
可口可乐（东莞）
Interview Guide
Target Position: _______________________________ Date: ______________________
Candidate: ___________________________________ Interviewer C: _______________
Preparation Checklist
1. Review application material, including resume(curriculum vita) and any
application forms. Decide while jobs/experiences are most relevant to the target
job.
2. Prepare to conduct the Key Background Review.
- Note any/experiences on which you are unclear or would like more
information.
- Note any gaps in employment.
3. Prepare the Planned Behavioral Questions section.
- Review the competency/skill definition and key actions.
- Modify questions to better fit the candidate’s experience.
- Decide if the order of the questions should be changed; develop additional
questions if necessary.
4. Estimate the time needed to cover each section of the Interview Guide.
Outline for Opening the Interview
1. Greet the candidate, giving your name and position.
2. Explain the interview’s purpose:
- To acquaint interviewer and candidate.
- To learn more about the candidate’s background and experience.
- To help the candidate understand the position and organization.
3. Describe the interview plan:
- Briefly review jobs/experiences.
- Ask questions to get specific information about those jobs/experience.
- Provide information about position and organization.
- Answer candidate’s question about the position and organization.
- Point out that you both will get information needed to make good decisions.
- Indicate that you will be taking notes.
4. Explain the job’s essential functions and ask if the candidate can perform the
essential functions with or without reasonable accommodation. (Required in the
United States)
5. Make the transition to the Key Background Review.
Coca Cola (Dong guan)
可口可乐（东莞）
Key Background Review
Work Background
Job/Experience:______________________________ Date:____________________
What were/are your major responsibilities/duties? Any change in responsibilities?
What did/do you like best the position? What did/do you the least?
Why did you (or why are you planning to) leave?
Communication ______________________ Coca Cola (Dong guan)
可口可乐（东莞）
Key Background Review
Work Background
Job/Experience:______________________________ Date:____________________
What were/are your major responsibilities/duties? Any change in responsibilities?
What did/do you like best the position? What did/do you the least?
Why did you (or why are you planning to) leave?
Communication ______________________ Coca Cola (Dong guan)
可口可乐（东莞）
Problem Solving: Forming an opinion or making a decision through careful testing of
assumptions an facts; taking action that is consistent with available facts, constraints
and probable consequences.
Key Action:
- Define decision criteria
- Consider alternatives
- Consider all pertinent facts
- Weight impact of alternatives
- Inform others when necessary
- Commit to most appropriate action
Questions:
1. How did you monitored potential problems with the method you use? Tell me
about a potential problem you noticed using this method.
Situation Suggestion/Action Result
Communication:___________________ Problem Solving
Rating:
Providing Feedback: Objectively observing , analyzing, and sharing your perception
of other people's performance to reinforce or redirect behavior to improve performance Coca Cola (Dong guan)
可口可乐（东莞）
and business results. Providing feedback that is timely, specific, behavioral , balanced,
and constructive.
Key Action:
- Seeks opportunity for feedback
- Describes the situation and behavior
- Clarifies expectation and consequences
- Makes suggestions and provides alternative
Questions:
1. How do you ensure that your feedback is constructive to the person receiving it?
provide an example.
Situation Action Result
Communication:___________________ Providing Feedback
Rating:
Interview Close
1. Additional Information
