高考英语书面表达投诉信写作高分必背（黄金模版经典范例）A letter of complaintPassage structure:提出问题---说明具体情况---提出解决问题的办法投诉信通常包括以下几个方面的内容：说明投诉的原因并表示遗憾；实事求是地阐述问题发生的经过，切记不要夸大其词；指出问题引起的后果；提出批评及处理的意见或敦促对方采取措施，或者提出所希望的赔偿以及补救方式。
组织提纲时要遵循“三步走”的写作规律：第一段：表明来信所要投诉的问题，尽可能做到客观礼貌，给读信人留下好印象。
应该记住读信人不一定就是错误的责任人，他的合作对事情的最终圆满解决有着非常重要的作用。
第二段：写明投诉的原因、问题的经过及产生的后果。
可以说具体的理由，也可以说问题的具体体现方式。
第三段：提出解决方案，不需展开。
这段应体现书信的礼貌原则，可以用类似“如果你能……，我将十分感激”这样的表达方式。
还要注意做到公平、公正。
Useful sentence patterns1. I am writing to complain about…\ I am writing to make a complaint about…\I am writing to express my dissatisfaction about…2. There is something wrong with…I bought. For one thing, ..…; for another thing …3. I can hardly bear \tolerate …any more.4. I hope you can consider my suggestions and improve the situation5. I trust you will take this matter seriously and make an effort to prevent the recurrence of this kind.6. I would like to have a refund(退款) or a replacement（更换）as soon as possible.段尾常用语：(1)It would be highly appreciated if you could…(2)I believe you will take my complaints seriously and…(3)I hope you will give due attention to this matter.(4)I would like to get this matter settled by the end of this month.(5)I could not be more satisfied if you can kindly…(6)I would appreciate it very much if you could…第一篇Samples假设你是李华，你新买的某外国品牌MP3出了故障，现你写信到其公司反映问题：购买日期：上个月故障：一周前屏幕坏了，看不见屏幕内容已跟当地销售商家投诉，但其不能解决要求：更换一台新的，如不行则要求退货，拿回货款。
高中英语作文投诉信[投诉信范文]Dear Sir or Madam,。
I am writing this letter to express my dissatisfaction with the recent service I received at your restaurant. I visited your establishment on the evening of May 5th with a group of friends, and unfortunately, our experience was far from satisfactory.To begin with, the service we received from the staff was incredibly slow and inattentive. It took nearly 30 minutes for our server to take our drink orders, and even longer for our food to arrive. When it did finally come, several of the dishes were cold and clearly not prepared to the standard we had come to expect from your restaurant.Furthermore, the overall atmosphere of the restaurant was less than welcoming. The music was far too loud, makingit difficult to hold a conversation, and the tables were uncomfortably close together, making it feel cramped and crowded.In addition, I was extremely disappointed with the quality of the food. The dishes we ordered were bland and uninspired, and did not live up to the high standard we had come to expect from your restaurant. It was clear that the chef had not put in the effort to create a memorable dining experience for us.I must say that I am deeply disappointed with the service and experience we received at your restaurant. I have been a loyal customer for many years, and I have always spoken highly of your establishment to friends and family. However, after this recent experience, I am seriously reconsidering whether I will continue to patronize your restaurant in the future.I hope that you will take this feedback seriously and make the necessary changes to improve the quality of service and food at your restaurant. I believe that withsome effort and attention to detail, you can once again provide the exceptional dining experience that your customers have come to expect.I look forward to hearing from you and hope that you will take the necessary steps to address these issues.Sincerely,。
高中英语投诉信高中英语投诉信篇1with reference to our order no. w 98, the 120 computer sets suppliesto the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.the packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. we unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.we shall be glad if you will replace all 20 sets as soon as possible. meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.高中英语投诉信篇2i used to be a faithful customer of your shopping center for the past years and most of the time i enjoy my experiences of shopping here.however，today i wae irritated by one of your salesman.today，i was trying to choose some t-shirts suitable for me，but the first several t-shirts i tried were not my style.therefore，i ask him if there are more ones that can be recommended by him.unexpectedly，he wasso impatient and said rudely，"how do i know what you like".i was hurt.with this letter，i hope i can draw your attention to the flaws in your sales service，which should be improved immediately.高中英语投诉信篇3i just bought the book great expectations from a major foreign website. however, i discovered some problems about this book when i received it. there's something wrong with the book's binding.the pages are not in order and it's easy to be scattered. i would like for you to change it to a good one and be responsible for it. i also hope that similar situations will not occur again.高中英语投诉信篇4i, as a devoted customer of your online shop, am writing the letter to file my dramatic complaint about the poor quality of your e-book and the poor attitude of your server.the detailed problems are as follows. to begin with, there is something wrong with screen of the e-book, which has been broken deliberately or unintentionally. in addition, it does not work occasionally, which hamper using ordinarily. most importantly, the product does not comply with your description previously both in style and faculty. most importantly, servers response of not providing refund and exchange a new one makes me overwhelmed with outrage.i would appreciate it if you could refund or exchange a new one for me. i’m looking forward to your reply at your earliest convenience.。
英语投诉信（合集5篇）第一篇：英语投诉信投诉信101年12月Directions: This part is to test your ability to do practical writing.You are required to write a letter of complaint according to the information given in Chinese below.Remember to write the letter on the Translation/Composition Sheet.假设你叫王兰，上个月去广州出差时，在一家商店买了一架照相机，并在广州拍了一些照片。
回家后将胶卷冲洗出来，却发现什么也没照上，因此非常恼火。
今天（）12月23日）给商店写信投诉，并寄回相机，坚决要求退款。
Words for reference：出差 be on business;冲洗develop;退款refund。
Dear Sir or Madam,I am writing the letter to complain the camera I bought from your store last month when I was on business in Guangzhou.There I took some pictures, yet, when I had it developed after I got home, I found no pictures printed at all.I feel very frustrated about it.I have posted the camera back to you and strongly insist that you refund me as soon as possible.Yours sincerely,Wang Lan 亲爱先生/女士：上个月我去广州出差时在你们店购买了一架照相机，我写这封信是为了就此向您表达我的不满。
