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12-13商务英语第一阶段测试

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2012-2013学年第一学期第一阶段测试卷（阅读、词汇）Ⅰ For each italicized word or expression in the following sentences, please choose the best meaning below.1. The plane crashed shortly after take-off.A. speeded upB. slowed downC. had an accident and broke in piecesD. had an accident and changed its direction2. It’s difficult to cross the desert by car, but not absolutely impossible.A. nearlyB. oftenC. alwaysD. completely3. My car has a device which opens the garage doors.A. a brakeB. a designC. a planD. an instrument4. As she turned the knob, the sound in the room diminished.A. became sharperB. became louderC. became weakerD. became harsher5. I hated the big formal dances and felt very awkward.A. pleasantB. happyC. uncomfortableD. boring6. My cousin is an acquaintance of the president of that company; theygreet each other when they meet.A. a close friendB. a person who works withC. a classmateD. a person one has met but doesn’t know very well7. Because of their different opinions on the issue, there is now openhostility between the two leaders.A. friendly feelingsB. cooperationC. unfriendly feelingsD. relationship8. Making mistakes is inevitable, so do not be discouraged.A. cannot be blamedB. cannot be avoidedC. cannot last longD. cannot be found9. Stop dwelling on your problems and do something about them.A. living inB. thinking a little aboutC. forgetting aboutD. thinking too much about10. Efforts have been made to wipe out poverty in the rural areas.A. cityB. countrysideC. mountainD. coast11. The woolen clothes will shrink in the wash, so buy a large size when you want them.A. become darkerB. become lighterC. become largerD. become thinner12. The trend of prices is still upwards.A. tendencyB. partC. majorityD. minority13. My friend is an emotional person. She cries and gets excited easily.A. full of movementsB. full of feelingsC. full of energy14. Will the strike affect the price of coal?A. raiseB. lowerC. influence15. The stormy sea engulfed the small boat.A. carriedB. coveredC. hit16. Different from tigers and lions, horses and dogs are domestic animals.A. four-leggedB. grass-eatingC. not wild17. His descendants still live in the same village.A. ancestorsB. supportersC. children or grandchildren18. In the forest, people are forbidden to kindle a fire.A. startB. handleC. put out19. The new military government banned strikes.A. allowedB. didn’t allowC. called for20. Do they observe Christmas Day in that country?A. watchB. findC. celebrateII. Reading Comprehension:Questions 21 to 40 are based on the following passagePassage 1When one looks back upon the fifteen hundred years that are the life span of the English language, he should be able to notice a number of significant truths. The history of our language has always been a history of constant change—at times a slow, almost imperceptible change, at other times a violent collision between two languages. Our language has always been a living growing organism, it has never been static. Another significant truth that emerges from such a study is that language at all times has been the possession not of one class or group but of many. At one extreme it has been the property of the common, ignorant folk, who have used it in the daily business of their living, much as they have used their animals or the kitchen pots and pans. At the other extreme it has been the treasure of those who have respected it as an instrument and a sign of civilization, and who have struggled by writing it down to give itsome permanence, order, dignity, and if possible, a little beauty.As we consider our changing language, we should note here two developments that are of special and immediate importance to us. One is that since the time of the Anglo-Saxons there has been an almost complete reversal of the different devices for showing the relationship of words in a sentence. Anglo-Saxon (old English) was a language of many inflections. Modern English has few inflections. We must now depend largely on word order and function words to convey the meanings that the older language did by means of changes in the forms of words. Function words, you should understand, are words such as prepositions, conjunctions, and a few others that are used primarily to show relationships among other words. A few inflections, however, have survived. And when some word inflections come into conflict with word order, there may be trouble for the users of the language, as we shall see later when we turn our attention to such maters as WHO or WHOM and ME or I. The second fact we must consider is that as language itself changes, our attitudes toward language forms change also. The eighteenth century, for example, produced from various sources, a tendency to fix the language into patterns not always set in and grew, until at the present time there is a strong tendency to restudy and re-evaluate language practices in terms of the ways in which people speak and write.21. In contrast to the earlier linguists, modern linguists tend to___ .A. attempt to continue the standardization of the languageB. evaluate language practices in terms of current speech rather than standards or proper patternsC. be more concerned about the improvement of the language than its analysis or historyD. be more aware of the rules of the language usage22. Choose the appropriate meaning for the word “inflection” used in line4 of paragraph 2.A. Changes in the forms of words.B. Changes in sentence structures.C. Changes in spelling rules.D. Words that have similar meanings.23. Which of the following statements is not mentioned in the passage?A. It is generally believed that the year 1500 can be set as the beginning of the modern English language.B. Some other languages had great influence on the English language at some stages of its development.C. The English language has been and still in a state of relatively constant change.D. Many classes or groups have contributed to the development of the English language.24. The author of these paragraphs is probably a(an) ___.A. historianB. philosopherC. anthropologistD. linguist25. Which of the following can be best used as the title of the passage?A. The history of the English language.B. Our changing attitude towards the English language.C. Our changing language.D. Some characteristics of modern English.Passage 2Culture is one of the most challenging elements of the international marketplace. This system of learned behavior patterns characteristic of the members of a given society is constantly shaped by a set of dynamic variables: language, religion, values and attitudes, manners and customs, aesthetics, technology, education, and social institutions. To cope with this system, an international manager needs both factual and interpretive knowledge of culture. To some extent, the factual knowledge can be learned; its interpretation comes only through experience.The most complicated problems in dealing with the cultural environment stem from the fact that one cannot learn culture—one has to live it. Two schools of thought exist in the business world on how to deal with cultural diversity. One is that business is business the world around, following the model of Pepsi and McDonald’s. In some cases, globalization is a fact of life; however, cultural differences are still far from converging.The other school proposes that companies must tailor business approaches to individual cultures. Setting up policies and procedures in each country has been compared to an organ transplant; the critical question centers around acceptance or rejection. The major challenge to the international manager is to make sure that rejection is not a result of cultural myopia or even blindness.Fortune examined the international performance of a dozen large companies that earn 20 percent or more of their revenue overseas. The internationally successful companies all share an important quality: patience. They have not rushed into situations but rather built their operations carefully by following the most basic business principles. These principles are to know your adversary, know your audience, and know your customer.26. According to the passage, which of the following is true?A. All international managers can learn culture.B. Business diversity is not necessary.C. Views differ on how to treat culture in business world.D. Most people do not know foreign culture well.27. According to the author, the model of Pepsi___ .A. is in line with the theories of the school advocating the business isbusiness the world aroundB. is different from the model of McDonald’sC. shows the reverse of globalizationD. has converged cultural differences28. The two schools of thought ____A. both propose that companies should tailor business approaches to individual culturesB. both advocate that different policies be set up in different countriesC. admit the existence of cultural diversity in business worldD. Both A and B29. This article is supposed to be most useful for those ____.A. who are interested in researching the topic of cultural diversityB. who have connections to more than one type of cultureC. who want to travel abroadD. who want to run business on International Scale30. According to Fortune, successful international companies ____.A. earn 20 percent or more of their revenue overseasB. all have the quality of patienceC. will follow the overseas local culturesD. adopt the policy of internationalizationPassage 3There are people in Italy who can’t stand soccer. Not all Canadians love hockey. A similar situation exists in America, where there are those individuals you may be one of them who yawn or even frown when somebody mentions baseball. Baseball to them means boring hours watching grown men in funny tight outfits standing around in a field staring away while very little of anything happens. They tell you it’s a game better suited to the 19th century, slow, quiet, and gentlemanly. These are the same people you may be one of them who love football because there’s the sport that glorifies “the hit”.By contrast, baseball seems abstract, cool, silent, still. On TV the game is fractured into a dozen perspectives, replays, close ups. The geometry of the game, however, is essential to understanding it. You will contemplate the game from one point as a painter does his subject; you may, of course, project yourself into the game. It is in this projection that the game affords so much space and time for involvement. The TV won’t do it for you.Take, for example, the third baseman. You sit behind the third base dugout and you watch him watching home plate. His legs are apart, knees flexed. His arms hang loose. He does a lot of this. The skeptic still cannot think of any other sports so still, so passive. But watch what happens every time the pitcher throws: the third baseman goes up on his toes, flexes his arms or brings the glove to a point in front of him, takes a step right or left, backward or forward, perhaps he glances across the field to check his first baseman’s position. Suppose the pitch is a ball. “Nothing happened,” you say. “I could have had my eyes closed.”The skeptic and the innocent must play the game. And this involvement in the stands is no more intellectual than listening to music is. Watch the third baseman. Smooth the dirt in front of you with one foot; smooth the pocket in your glove; watch the eyes of the batter, the speed of the bat, the sound of horsehide on wood. If football is a symphony of movement and theatre, baseball is chamber music, a spacious interlocking of notes, chores and responses.31. The passage is mainly concerned with____ .A. the different tastes of people for sportsB. the different characteristics of sportsC. the attraction of footballD. the attraction of baseball32. Those who don’t like baseball may complain that _____.A. it is only to the taste of the oldB. it involves fewer players than footballC. it is not exciting enoughD. it is pretentious and looks funny33. The author admits that_____ .A. baseball is too peaceful for the youngB. baseball may seem boring when watched on TVC. football is more attracting than baseballD. baseball is more interesting than football34. By stating “I could have had my eyes closed. ” the author means (4th paragraph last sentence)______:A. The third baseman would rather sleep than play the game.B. Even if the third baseman closed his eyes a moment ago, it could make no different to the result.C. The third baseman is so good at baseball that he could finish the game with eyes closed all the time and do his work well.D. The consequent was too bad he could not bear to see it.35. We can safely conclude that the author _____ .A. likes footballB. hates footballC. hates baseballD. likes baseballPassage 4Today, there are many avenues open to those who wish to continue their education. H owever, nearly all require some break in one’s career in order to attend school full time. Part time education, that is, attending school at night or for one weekend a month, tends to drag the process out over time and puts the completion of a degree program out of reach of many people. Additionally, such programs require a fixed time commitment which can also impact negatively on one’s career and family time.Of the many approaches to teaching and learning, however, perhaps the most flexible and accommodating is that called distance learning. Distance learning is an educational method which allows the students the flexibility to study at his or her own pace to achieve the academic goals which are so necessary in today’s world. The time required to study ma y be set aside at the student’s convenience with due regard to all life’s other requirements. Additionally, the student may enroll in distance learning courses from virtually any place in the world, while continuing to pursue their chosen career. Tutorial assistance may be available via regular airmail, telephone, facsimile machine, teleconferencing and over the Internet.Good distance learning programs are characterized by the inclusion of a subject evaluation tool with every subject. This precludes the requirement for a student to travel away from home to take a test. Another characteristic of a good distance learning program is the equivalence of the distance learning course with the same subject materials as those students taking the course on the home campus. The resultant diploma or degree should also be the same whether distance learning or on-campus study is employed. The individuality of the professor/student relationship is another characteristic of a good distance learning program. In the final analysis, a good distance learning program has a place not only for the individual student but also the corporation or business that wants to work in partnership with their employees for the educational benefit, professional development, and business growth of the organization. Sponsoring distance learning programs for their employees gives the business the advantage of retaining career-minded people while contributing to their personal and professional growth through education.36. According to the passage, which of the following is NOT a disadvantage of part time education?A. It requires some break in one’s career.B. It tends to last too long for many people to complete a degree program.C. It affects one’s career.D. It gives the student less time to share with the family.37. Which of the following is NOT an advantage of distance learning?A. The student may choose his or her own pace.B. The student may study at any time to his or her convenience.C. They can pursue their chosen career while studying.D. Their tutorial assistance comes through regular airmail, telephone, facsimile machine, etc.38. What benefit will distance learning program bring to a business?A. Recruitment of more talented people.B. Good image of the business.C. Better cooperation with universities.D. Further training of employees and business growth.39. Good distance learning program have the following characteristic EXCEPT ___ .A. distance learning course is the same as students taking courses in campusB. the result diploma or degree should be same as on campus studyC. professor-student relationship is strictly one to one all through the courseD. includes subject evaluation tool40. What benefit will distance learning bring to an employee of a business?A. Professional growth.B. Good relationship with the employer.C. Good impression on the employer.D. Higher salary.III. Cloze: Fill in each of the following blanks with a word given below. neighborhood practical expect door origin carve candle traditions celebrated hollow Halloween is a festival of Scottish-Irish(41)____held on All Hallows Eve, the night of October 31.Halloween (42)________were taken by the Scots and Irish to America. In the late nineteenth century the Irish belief that the “little people” or fairies played joyful and mischievous tricks on Halloween led young children to carry out (43)_______jokes on that night.Today Halloween is (44)______in many ways. Most people buy pumpkins, (45)____ them out and (46)______frightening faces in them. On October 31, when it gets dark they put a (47)______inside the pumpkin and set it in a window or on their porch. Children usually come trick-or-treating between 5 and 7:30. They will be dressed in costumes and will(48) _______a treat (generally small bags of candy, which can be bought at any supermarket). Most Americans keep a bowl of treats by their(49)______so that when children come knocking at their door, they can give them a treat. If you live in a(50) _______where there are small children, you will probably get some trick-or-treaters on October 31.Answer SheetI. Multiple choices1. 2. 3. 4. 5.6. 7. 8. 9. 10.11. 12. 13. 14. 15.16. 17. 18. 19. 20. II. Reading Comprehension21. 22. 23. 24. 25.26. 27. 28. 29. 30.31. 32. 33. 34. 35.36. 37. 38. 39. 40. III. Cloze41. 42. 43.44. 45. 46.47. 48. 49.50.2007-2008学年第一学期考试试题（B）卷I（每小题1分，共20分）1. C2. D3. D4. C5. C6. D7. C8. B9. D 10. B11. D 12. A 13. B 14. C 15. B16. C 17. C 18. A 19. B 20. CII （每小题2分，共40分）21. B 22. A 23. A 24. D25.C26. C 27. A 28. C 29. D30.B31. D 32. C 33. B 34. B35.D36. A 37. D 38. D 39. C 40.AIII．（每小题1分，共20分）41.origin 42.tradtions 43. practical 44. celebrated 45.hollow 46. carve 47. candle 48. expect 49. door 50.neighbours IV．（每小题2分，共20分）S1 How to write a resume.S2 Your name, address and phone number.S3 Start with your distinguished factors.S4 without persuasive presentation, qualification itself doesn’t mean anythingS5 Qualifications or work historyS6 To avoid economic suffering.S7 It owes to its favorable weather and long beaches.S8 A good place of tourism, military and space programs.S9 The change and development of the economy pattern of the SouthS10 Favorable conditions of weather, natural resources, science and technology.。

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12级商务英语考题(回忆版)

12级商务英语考题(回忆版)

1 Globalization refers to the shift toward a more integrated and interdependent world economy.Globalization has two facets:1) the globalization of markets 2) the globalization of production (DRIVERS) Two macro factors underlie the trend toward greater globalization: Declining trade and investment barries（the decline in barriers to the free flow of goods, services, and capital that has occurred since the end of World War II）,and technological change .2 Free trade refers to a situation where a government does not attempt to influence through quotas or duties what its citizens can buy from another country or what they can produce and sell to another country .3 According to Ricardo’s theory of comparative advantage , it makes sense for a country to specialize in the production of those goods that it produces most efficiently and to buy the goods that it produces less efficiently from other countries, even if this means buying goods from other countries that it could produce more efficiently itself.4 Eli Heckscher and Bertil Ohlin argued that comparative advantage arises from differences in national factor endowments –the extent to which a country is endowed with resources like land, labor, and capital.The Heckscher-Ohlin theory predicts that countries will export goods that make intensive use of those factors that are locally abundant, while importing goods that make intensive use of factors that are locally scarce.5The infant industry. To allow manufacturing to get a toehold,the argument is that governments should temporarily support new industries (with tariffs, import quotas, and subsidies )until they have grown strong,enough to meet international competition.6 THE Strategic trade policy argument has two components. First, it is argued that by appropriate actions, a government can help raise national income if it can somehow ensure that the firm or firms that gain first-mover advantages in an industry are domestic rather than foreign enterprises。

国际商务英语考试(笔试一级)

国际商务英语考试(笔试一级)

全国国际商务英语培训认证考试（一级）CHINA NATIONAL BUSINESS ENGLISH CERTIFICATE TEST (Level One)(CNBECT-1)试卷册（120分钟）———————————————————————————注意事项一、请将自己的姓名、准考证号写在答题卡和答题纸上。

试卷册、答题卡和答题纸均不得带出考场。

考试结束，监考人员收卷后考生才可离开。

二、全部考试时间为120分钟，不得拖延。

三、选择题的答案一定要填涂在答题卡上；听力理解（LISTENING）部分第一节(Section A)以及翻译和写作（TRANSLATING & WRITING）部分的答案要写在答题纸上，凡是写在试卷册上的一律不给分。

四、选择题每题只能选一个答案；如多选，则该题无分。

选定答案后，用HB或2B浓度以上的铅笔在相应字母的中部划一条横线。

正确方法如下：[A] [B] [C] [D]使用其它符号答题者不给分。

划线要有一定粗度，浓度要盖过字母底色。

五、如需改动答案，必须先用橡皮擦净原来选定的答案，然后再按上面的方法重新填涂。

Part I LISTENING (25 minutes) Section ADirections: In this section, you will hear five short sentences. Each sentence will be spoken twice. At the end of each sentence there will be a pause. During the pause, you are required to fill in thecorresponding blank according to what you’ve heard. Then write your answer on theAnswer Sheet.Example: Y ou’ll hear:Y ou’ll read: Mr. White will not be back before .From the sentence we learn that Mr. White will not be back before 5:00. Therefore you should write 5:00 in the corresponding blank on your Answer Sheet. Now the test will begin.1. The time Mr. Malay arrives at the airport is ____________.2. Mr. North’s extension number is _____________________.3. The unit price quoted is US$ _________________________ CIF, Puerto Limon.4. The former HR manager was _______________________.5. The destination address of the parcel is __________19, Copenhagen, Denmark.Section BDirections: In this section, you will hear ten short conversations. At the end of each conversation, a question will be asked about what was said. Both the conversation and question will bespoken only once. After each question, there will be a pause. During the pause, you mustread the four choices marked A, B, C and D, and decide which is the best answer. Thenmark the corresponding letter on the Answer Sheet with a single line through the center.Example:Y ou will hear:You will read: A. She will post it later.B. She could not contact the man.C. She’s not sure if the computer is fixed.D. She can’t send it right now.From the conversation we learn that the woman cannot send the new catalogue immediately. Therefore, the correct answer is D. Now the test will begin.6. A. A stereo repairman. B. A hi-fi salesman.C. A store keeper.D. The woman’s house keeper.7. A. W ord-of-mouth advertising is needed for this campaign.B. Commercials are needed for this campaign.C. W ord-of-mouth advertising is as effective as commercials.D. Commercials are more effective than word-of-mouth advertising.8. A. $96. B. $98.C. $100.D. $102.9. A. They are discussing about the price.B. They are discussing about the contract.C. They are complaining about the packing and shipping marks.D. They are complaining about the price.10. A. A check-guarantee card. B. A cash card.C. A credit card.D. A debit card.11. A. In a department store. B. In a bank.C. At the customs.D. In a jewelry store.12. A. She needs to apply for another visa.B. She will take part in a trade negotiation in a month.C. Her visa is still valid for her purpose.D. She wants to visit Philadelphia and Boston.13. A. She was selected for further interviews.B. She was recruited by the company.C. She failed in the interview.D. She will try another company.14. A. Accounting. B. Marketing. C. Security. D. Human Resources.15. A. Confused. B. Interested. C. Indifferent. D. Unsatisfied.Section CDirections: In this section, you will hear two recordings. At the end of each recording, some questions will be asked about what was said. You will hear the recordings and questions only once.After each question, there will be a pause. During the pause, you must read the four choicesmarked A, B, C and D, and decide which is the best answer. Then mark the correspondingletter on the Answer Sheet with a single line through the center.Task 116. A. The advertising agency. B. Radio commercials.C. The advertisement slogan.D. The plan for advertising campaign.17. A. Once a day. B. Twice a day.C. Every fifteen seconds.D. Every twenty seconds.Task 218. A. 22%. B. 9%. C. 60%. D. 40%.19. A. They complain about the quality of products.B. They complain about the price of products.C. They complain about delivery times.D. They complain about after-sale service.20. A. Increasing the volume of business in the European market.B. Analyzing the revenue of the company this year.C. Establishing three Asian distribution centers.D. Promoting the company’s products in Asia.Part II READING (55 minutes) Section ADirections: Choose the best answer for each statement from the four choices marked A, B, C and D, and mark the corresponding letter on the Answer Sheet with a single line through the center.21. Our company is going to _________ a new business this year.A. makeB. launchC. forwardD. manufacture22. In 2001, the business _________ of the multinational company reached 126 billion US dollars.A. amountB. quantityC. scaleD. volume23. The seller should make sure that shipment is to be _________ within 30 days after receipt of L/C.A. sentB. madeC. startedD. effected24. The _________ communicated in business interactions through facial expressions and themovements of arms, legs and hands are very important.A. verbal signalsB. nonverbal signalsC. contactsD. languages25. The exporters expect their distributing agents to _________ the products actively.A. improveB. demonstrateC. promoteD. display26. _________ at Medico Co., Ltd. is 1.8% this year.A. Sale growthB. Sales growthC. Selling growthD. Selling growing27. I regret to tell you that we cannot grant you _________ for our garden furniture in Sydney.A. only agentB. sole agentC. sole agencyD. only agency28. The car is sold with a twelve-month _________.A. guaranteeB. promiseC. certificationD. protection29. The annual turnover last year was US$28 million and the company made a large _________.A. interestB. profitC. benefitD. finance30. Because of the poor performance this year, the company has a lot of _________ debts now.A. outstandingB. collectingC. settlingD. clearingSection BDirections: Read the following passage. Fill each gap with the best answer from the four choices marked A, B, C and D, and mark the corresponding letter on the Answer Sheet with a single linethrough the center.Insurance is a device that has been developed to handle risks. Nearly everyone 31 risk of some sort. The houseowner, for example, knows that his property can be damaged by fire; the shipowner knows that his vessel may be lost at sea; the breadwinner knows that he may die 32 and leave his family the poorer. On the other hand, not every house is damaged by fire, not every vessel lost at sea. If these persons each put a small 33 into a pool, there will be enough to meet the needs of 34 who do suffer loss. In other words, the losses of the few are met from the contributions of the many. This is the basis of insurance. Those who pay the contributions are known as the 35 and those who administer the pool of contributions as insurers.The legal basis of all insurance is the policy. It states that in return for the regular payment by the insured of a named sum of money, called the premium, which is usually paid every year, the insurer will pay a sum of money or 36 for loss, if the risk or event insured against actually happens.The premium for an insurance naturally depends on how likely this is to happen, as suggested by past experience. If companies 37 their premiums too high, there will be more competition in their branch of insurance and they may lose business. 38 , if they make their premiums too low, they will lose money and may even have to drop 39 business. So the ordinary forces of supply anddemand keep premiums 40 a level satisfactory to both insurer and insured.31. A. is exposed on B. is exposed to C. is exposing to D. exposed to32. A. in an early age B. in early years C. at an early age D. at early ages33. A. sum B. quantity C. number D. count34. A. the little B. the few C. a little D. a few35. A. insurer B. insured C. insurance company D. beneficiary36. A. bill B. interest C. compensation D. price37. A. fix B. decide C. hold D. remain38. A. Despite of that B. But C. On the other hand D. Therefore39. A. across B. out of C. off D. away40. A. with B. on C. in D. atSection CDirections: Read the following passage and the statements that follow. Choose the best answer for each statement from the three choices marked A, B and C, and mark the corresponding letter onthe Answer Sheet with a single line through the center.Dear Ms. Jean,I am writing about the order for the clothes you placed with us three months ago and your letter of enquiry relating to it. W e are very sorry that we are having difficulty with the supplies of some of the clothes partly because of the strike here for the moment.It would be helpful if you would confirm receipt of the first package of Men’s Jackets and Men’s Jeans. W e have not yet received payment for these clothes, so we enclose a copy of the invoice with this letter. W e expect to receive payment in full before the end of the month.W e are having problems in supplying both W omen’s Sweaters and W omen’s Jeans. The former are completely out of stock at all our suppliers, so we have cancelled the order and advise you to order at a later date. Delivery of the latter clothes is being delayed because of the strike, so we need to know whether you wish to pursue the order or cancel it.W omen’s Jackets have been dispatched to you and they will be with you within ten days. Please make the payment for it before the end of next month.The other two kinds of children’s clothes are very popular. However, our usual suppliers are unable to meet this demand, so we have to find another supplier for these clothes. The Boys’Sweaters will be supplied to us and shipped to you very soon, but we are not so sure when the Girls’ Sweaters will besupplied, so we advise you either to cancel the order or to order at a later time.I hope this letter answers your questions satisfactorily. Please do not hesitate to contact us again should you have any further problems.Yours sincerelyHelen Bateman41. Another reason for the seller’s problems is that a fire took place in the factory.A. True.B. False.C. Not mentioned.42. The buyer shall make the payment for the Men’s Jackets and Men’s Jeans this month.A. True.B. False.C. Not mentioned.43. The delivery of the W omen’s Sweaters is delayed by the strike.A. True.B. False.C. Not mentioned.44. The buyer will receive the W omen’s Jackets in ten days.A. True.B. False.C. Not mentioned.45. The seller will deliver the Girls’ Sweaters to the buyer very soon.A. True.B. False.C. Not mentioned.Section DDirections:Look at the tables and charts below. For each table or chart, there are four statements describing it. Choose the best statement from the four choices marked A, B, C and D tomatch it. Then mark the corresponding letter on the Answer Sheet with a single line throughthe center.46. The price list of Portable DVD Players.NEWMAN Portable DVD PlayersModel PricePDP830 $105PDP833 $98PDP835 $122PDP838 $115A. Model PDP830 is more expensive than Model 835.B. Model PDP838 is more expensive than Model 835.C. Model PDP833 is less expensive than Model 838.D. Model PDP835 is less expensive than Model 830.47. The summer flight schedule.Flight Departure Time DestinationBA128 17:30 LondonCA838 13:10 ParisJA447 12:15 New YorkUA420 11:40 San FranciscoSA308 12:30 SydneyA. UA420 leaves five hours earlier than BA128.B. JA447 and SA308 go to the same continent.C. All flights except one leave in the evening.D. All flights except one leave in the afternoon.48. The sales volumes of cars in different regions.March June September DecemberA. In Region A, the sales volume in June is a bit lower than that in December.B. In Region C, the sales volumes are almost stable in the four months.C. In Region B, there was a sharp increase in September.D. In Region A and B, the sales volumes declined in June compared with those in March.49. The organization chart of a company.A. Mr. Bill Scattergood is in charge of interviewing job candidates.B. Ms. Mary Foresta is in charge of working out the company’s costs and profits.C. Mr. Carl Clinton and his team shall investigate possibilities for new markets.D. Ms. Shelly Mahon is in charge of storing the company’s products.50. The profits and costs (US dollars in thousand) of Star Trading Corp. in the past five years.A. The profit increased in 2002 but declined in 2003.B. The cost increased in 2004 and declined in 2005.C. Both the profit and cost increased in 2004.D. In the year 2005, the cost increased faster than the profit.Section EDirections: Read the following two passages. Choose the best answer for each statement or question from the four choices marked A, B, C and D, and mark the corresponding letter on theAnswer Sheet with a single line through the center.Passage OneLeading German company Bosch Group announced on Friday its ambitious recruitment plan to hire 4,000 more workers in China in the coming two years. It also plans to invest a total of some 650 million euros (US$781.62 million) in China from last year to 2007. By 2004, Bosch had invested about 550 million euros (US$661.37 million) in the establishment and expansion of its Chinese activities.Under the recruitment plan, Bosch will increase the number of its employees on the Chinese mainland from the present 14,000 to 18,000 by 2007. “Over the next two years, we shall be hiring not less than 1,000 additional associates in our Diesel Systems division, 2,200 in Power Tools, and 600 at Bosch Rexroth. In other words, 170 associates will join our companies in China every month,”said Franz Fehrenbach, chairman of the board of management at Bosch (China) Investment Ltd.To help realize its goal of pursuing sustainable development through talent localization in China, Bosch launched a new graduate management training programme in the country earlier this year. The new programme is designed to build up the future management team of the company in China. Among tens of thousands of applicants, the first group of 44 graduates from Chinese universities has been selected. Beginning this year, they will start a one-year training programme at Bosch’s facilities in China before they are sent to Bosch’s facilities in Germany where they will work for two years on a variety of challenging projects.“As a company committed to the Chinese market and the development of its local industries, Bosch pursues sustainable development in China through the localization of technology and talents,” said Peter Pang, president of Bosch (China) Investment Ltd. “In order to build strong local management, engineering and research teams in China, Bosch is committed to train and to develop Chinese students and professionals.”“In the long term, growth in China can only succeed with highly qualified and motivated staff from within China itself,”said Fehrenbach. The graduate management training programme is the newest initiative under Bosch’s International Development Programme (IDP) in China. Bosch said it regards its 250,000 employees around the world as the most important asset of the company.In addition to the education of graduates, IDP has, over the past few years, helped to train many talented young Chinese professionals who already have two to three years of work experience. They were sent to Germany for a two-year programme soon after they were recruited by Bosch in China. For current employees, short-term foreign assignment opportunities are widely available. Bosch Automotive Diesel Systems, one of Bosch’s business units, has sent more than 80 Chinese employees to Germany for training since it was established in Wuxi in 2004.A global manufacturer of automotive and industrial technology, consumer goods, and buildingtechnology, Bosch founded its first trading office in China in 1909. In 1926, the first car service workshop opened in Shanghai. Today, all of the Bosch business sectors are present in China. The company operates via a holding company in Shanghai, 13 subsidiaries, six joint ventures, and six trading companies.51.What’s the possible title of the passage?A. Bosch’s Investment in ChinaB. The History of BoschC. How Bosch Developed New Products in ChinaD. Bosch’s New Recruitment Plan in China52. How many additional associates will Bosch hire at least over the next two years?A. 18,000.B. 3,800.C. 1,000.D. 2,040.53. In its strategy of talent localization in China, Bosch __________.A. selects local talents and trains them in Bosch’s facilities in China and GermanyB. selects local talents and trains them in Bosch’s facilities worldwideC. selects talents worldwide and trains them in Bosch’s facilities in China and GermanyD. selects talents worldwide and trains them in Bosch’s facilities worldwide54. Bosch’s training programme covers __________.A. graduatesB. professionals with work experienceC. employees who are working now in BoschD. current employees, young talents who have worked for several years, and those who justgraduated from universities55. It can be inferred that __________.A. Bosch is facing an intense competition in ChinaB. most current employees of Bosch come from GermanyC. the headquarters of Bosch is located in ShanghaiD. Bosch puts much importance on employee trainingPassage TwoLogistics can be broadly defined as the time-related positioning of resources, ensuring that materials,people, operational capacity and information are in the right place at the right time in the right quantity and at the right quality and cost. It is the planning, organization, control and execution of the flow of goods from purchasing through production and distribution to the final customer in order to satisfy the requirements of the market. In international distribution terms this is the process of warehousing, transporting and distributing goods and cargo and the positioning of containers and/or equipment. It requires, therefore, an integrated and high-quality package of services in which the emphasis is focused on care of the cargo and provision of the most efficient coordination and management of the transport process.Today the world is a single integrated market place in which supply chain efficiency has become a competitive necessity. Manufacturers and retailers have sought cost savings and service improvements to enhance their competitiveness by supplying larger markets with fewer production and distribution centers.European Union is one of the biggest integrated markets in the world. Advances in information technology and the relaxation of customs barriers in Europe have greatly facilitated the emergence of new strategies in trans-European distribution. Gone are the national boundaries as barriers to quick distribution with their customs examination. Today, traders treat the 15 European states as a single market with no trade, distribution, culture or product specification barriers. Consequently, traders are outsourcing their non-core functions and entrusting the pan-European distribution operation to the logistic freight forwarder. This involves the freight forwarder taking over every subsequent function from production line to final delivery and focusing on supply chain management.A further industrial development is the move to product outsourcing and spreading points of manufacture and distribution throughout a variety of countries. Accordingly, the freight forwarder becomes involved in managing the flow of goods, from warehousing, picking and packing to inventory control and product repairs. A global network and heavy investment in information technology is required. Freight forwarders offer added-value services, logistics management and reliable information to their clients. In short the logistic operation involves the process of order acceptance to the stage of end delivery.The logistic freight forwarder focuses on intermodal services and tries to set a cost-and time-effective method of transportation for its customers and a single rate for the through transit. The freight forwarder concentrates on supply chain management and works towards forming partnerships covering parts of the supply chain with its major customers.Overall, the logistically focused freight forwarder provides value added services including inventory control, sorting, assembly, testing, badging, packaging, labelling and bar-coding. The benefits to the shipper include improved cash flow, lower running costs, reduced capital expenditure, released management time and flexibility.Therefore, a successful logistic freight forwarder must be well prepared to adapt to a changing global logistic scene and invest heavily in Electronic Data Interchange (EDI) and good quality, trained and committed staff. Undoubtedly, this is the opportunity for the big freight forwarder.56. How do manufacturers and retailers improve their competitiveness?A. By building more production and distribution centers.B. By shortening the supply chain.C. By improving supply chain efficiency.D. By applying new information technology.57. What is NOT involved in logistics?A. W arehousing goods.B. Transporting goods.C. Managing capital investment.D. Positioning of containers and equipment.58. Traders in European Union can entrust the pan-European distribution operation to the logistic freightforwarder because ___________.A. the national boundaries in European Union have been removedB. information technology becomes well developed and customs barriers are relaxed thereC. traders have good relationship with their freight forwarders in other European countriesD. traders want to improve the efficiency in their business operation59. The logistic freight forwarder ___________.A. tries to make transportation cost-and-time effectiveB. provides value-added services and saves the value-added taxC. takes part in manufacturing of the goodsD. invests a lot in EDI with the clients60. In what way can the freight forwarder help the shipper?A. Lowering running cost.B. Reducing management staff.C. Decreasing cash flow.D. Attracting capital investment.Part III TRANSLATING & WRITING (40 minutes) Section ADirections: Translate the following passage into Chinese and write the Chinese version on the Answer Sheet.61. Thank you for your Sales Contract No. 4845 in duplicate. W e’ve signed and enclosed one copy foryour file. The relevant L/C has been issued by the Bank of China, New York Branch. Upon receipt of the said, please arrange shipment and inform us by cable of the name of vessel and the date of sailing.Section BDirections: Write a memo of no less than 100 words according to the given information, and write it on the Answer Sheet.62. You are David Shaw, the marketing manager at ABC Company. On May 18th, you write a memo toall the marketing staff about attending a sales seminar.Time: 9:00 a.m.—11:30 a.m., May 25thPlace: The Crown PlazaTopic: Promotional Strategies in a Changing MarketChair person: Bill Andrew, a famous marketing expertThe entrance fees will still be paid by the company. You suggest all the marketing staff attend the seminar. Anyone who cannot attend the seminar should tell you no later than May 20th.姓名： 准考证号：……………………密……………………………封………………………………线…………………全国国际商务英语培训认证考试（一级）答 题 纸Part I LISTENING1. 2.3. 4.5.Part III TRANSLATING & WRITING61. ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________62.填准考证后五位数字：得分评阅人 1 2 3 4 5得 分 评阅人 得 分 评阅人。

初级商务英语试题及答案

初级商务英语试题及答案

初级商务英语试题及答案一、选择题（每题2分，共20分）1. What is the most common way to greet someone in a business setting?A. HiB. HelloC. Good morningD. Hey2. Which of the following is NOT a typical business document?A. InvoiceB. ProposalC. MemoD. Novel3. When making a business presentation, it is important to:A. Speak very fast to cover all the pointsB. Use complex jargon to impress the audienceC. Maintain eye contact with the audienceD. Avoid using visual aids4. What does the abbreviation "B2B" stand for in business?A. Business to BusinessB. Business to ConsumerC. Business to GovernmentD. Business to Industry5. If a company's net profit is $50,000 and its total assetsare $500,000, what is the company's return on assets (ROA)?A. 10%B. 5%C. 20%D. 1%6. Which of the following is a common method of payment in international trade?A. Credit cardB. Letter of creditC. Personal checkD. Cash on delivery7. In a business negotiation, it is crucial to:A. Always make the first offerB. Never show your true feelingsC. Be open to compromiseD. Stick to your initial offer8. What is the purpose of a SWOT analysis in business?A. To identify strengths, weaknesses, opportunities, and threatsB. To evaluate the company's financial performanceC. To determine the company's market shareD. To create a new product9. Which of the following is NOT a characteristic of effective communication?A. ClarityB. ConcisenessC. AmbiguityD. Relevance10. The term "due diligence" in business refers to:A. The process of conducting an investigation into a potential investmentB. The process of paying off debtsC. The process of auditing financial statementsD. The process of marketing a new product二、填空题（每题1分，共10分）11. The process of developing new products or services is known as ________.12. A ________ is a document that outlines the terms and conditions of a sale.13. In business, a ________ is a person who is authorized to make binding agreements on behalf of a company.14. The term "synergy" refers to the concept that the whole is greater than the sum of its ________.15. A ________ is a financial statement that shows a company's revenues, expenses, and profits over a specific period of time.16. When a company offers a product at a lower price than usual, this is known as a ________.17. The ________ is the process of identifying and understanding the needs and wants of customers.18. A ________ is a type of business structure where the owner is personally liable for all debts and obligations.19. In a business context, "ROI" stands for ________.20. A ________ is a document that provides evidence of a transaction or an agreement.三、简答题（每题5分，共30分）21. Explain the difference between a sole proprietorship anda partnership.22. What are the key components of a business plan?23. Describe the role of a marketing manager in a company.24. What is the significance of a balance sheet in financial management?四、案例分析题（每题10分，共20分）25. Analyze the potential risks and benefits of expanding a business into a new international market.26. Discuss the importance of ethical behavior in business and provide examples of how it can impact a company's reputation.五、写作题（共20分）27. Write a short essay on the importance of teamwork in a business environment. Your essay should be no less than 200 words.答案：一、选择题1. C2. D3. C4. A5. B6. B7. C8. A9. C10. A二、填空题11. innovation12. contract13. agent14. parts15. income statement16. discount17. market research18. sole proprietorship19. return on investment20. receipt三、简答题21. A sole proprietorship is a type of business owned by one person who has complete control and unlimited liability for the business debts. A partnership is a business owned by two or more people who share。

商务英语考试初级测试练习

商务英语考试初级测试练习

商务英语考试初级测试练习2022商务英语考试初级测试练习企业在招聘人员是使用BEC初级证书作为基本商务英语语言要求。

下面是店铺分享的商务英语考试初级试题，希望能对大家有所帮助!商务英语考试初级测试练习1第 1 题：单选题:Could we postpone my visit to your office until the week commencing 5 September?A.The visit will be delayed until someday after September 11th.B.The visit will be made someday from September 5th to September 11thC.The visit will be cancelled because of a meeting on September 5th.第 2 题：单选题:Mortgage and other financing income decreased $lion to $18.8.for the year ended December 31，2006 The jncome in 2006 was reducedA.to $8.8 million.B.to $18.8 million.C.from $18.8 million to $8.8 million.第 3 题：单选题:We are looking for a Principal Economist，who as well as advising managers and boardmembers on environmental economic policy matters，will develop policy relating to costbenefit analysis at the upcoming review and beyond.A.The Principal Economist will become a board member.B.The Principal Economist will deal with environmental matters.C.The Principal Economist's major responsibility is to make certain policy.第 4 题：单选题:Since two speakers are now unable to attend，we shall require only 2 Seminar Rooms instead of the 4 booked.A.Now two seminar rooms are enough.B.More seminar rooms will be needed.C.Six seminar rooms have been reserved.第 5 题：单选题:Payment Advertising rates are specified in the Rate Card.Rates are quoted exclusive of Value Added Tax and any other applicable sales taxes.A.Value Added Tax is included in sales taxes.B.Sales taxes are included in the rates.C.No taxes are included in the rates.第 6 题：READING (PART TWO ):A.Setting up an Online Home Based Business—2 Mistakes to AvoidB.Tips to Buying Property AbroadC.How to Conduct an Intervew?D.Management Communication TechniquesE.Five Tips on Advertising Your PropertyF.Honesty Proves Best Policy for Job Hunternd Investment—An Investors' GuidelineH.Five Signs You're in the Wrong Job1小题>John Shawn wants to selI his house.2小题>Robin Seaton is responsible for recruiting new staff.3小题>Thomas Kingsley is looking for a new job.4小题>Mary Kay would like to start business on the Internet.5小题>James Bensen is going to buy a house in another country.第 7 题：READING (PART FOUR ):Capacity，Safety and EfficiencyBosch built-in ovens offer the greatest capacity on the market as well as new safety and efficiency features.Built to the toughest quality standards，these ovens stand up to the most rigorous use，thanks to Bosch's use of highly durable parts，quality-auditing of all parts vendors and 100%quality testing before shipping.Boasting the largest capacity* in the U.S..Bosch ovens can cook an entire meal at once.Plus，an extra-largeviewing window allows you to monitor the progress ofmeals easily.Whatever life throws at them，Bosch built-in evens can handle it with ease.Safety is important to you.So Bosch ovens offer a recessed top heating element and a concealed bake element.It helps prevent accidental burning when removingdishes.1小题>Bosch built-in ovens hold the most compared with any other ovens available.A.RightB.WrongC.Doesn't say2小题>Bosch built-in ovens have a life-span of at least 10.years.A.RightB.WrongC.Doesn't say3小题>All the parts of Bosch built-in ovens are made by Bosch.A.RightB.WrongC.Doesn't say4小题>Every Bosch built-in oven will be tested in the factory.A.RightB.WrongC.Doesn't say5小题>You can remove the dishes through the large viewing window.A.RightB.WrongC.Doesn't say6小题>The temperature inside Bosch built-in ovens is lower than other ovens.A.RightB.WrongC.Doesn't say7小题>People will not be burned by Bosch built-in ovens when using them.A.RightB.WrongC.Doesn't say第 8 题：READING (PART FIVE ):Never Quit!The Ups and Downs of Running a Family Businesspicked up the book Never Quit!The Ups and Downs of Running a Fami|y Business thinking that I could read it between flights，hoping that in the pages of the book，I'd find some little piece of sales wisdom to restate at the upcoming sales manager's meeting that's where I was flying. And so I began reading in the terminal.Even after the plane settled into its altitude，I couldn't put Never Quif!down.I continued to read，even forgetting to make a few notes in a margin.The notes were already made.The author has bullet list after bullet list of helpful pointers.But what absorbed me most was the story of running a family business.Gray offered personal glimpses of challenges as well as successes.and then held them both up as examples of opportunity for positive growth.This is a business book，yes. However，it is a family business book.There are the real stories of real people.But the real art of this book is the encOuragement it provides to small business owners to define core principles and when those are challenged，to use those core beliefs to find another method to achieve the desired right results.And so，when a business owner meets with something they believe is beyond their control，they will redefine success or the ways they might getthere.They will neverquit.The focus on customer service also came at a goodtime for me;this is a huge talking point at our company，which is struggling to maintain excellent customer service at a time when sales are(thankfully)outpacing customer service rep availability，and so customer interactions are being timed and evaluated.It's a challenge，but I found something in almost every chapter of Gray'sbook that boils customer service techniques down tosomething as simple as a customer-friendly greeting.It makes it seem do-able.This book is going to be popular with family business owners everywhere.It is well-written，but more important.it is a good read.I've decided to buy a copy for everyone in our sales and service department,and to keep it in my briefcase to refer to again and again.1小题>The reviewer decided to read the book becauseA.one of his friends told him lhe book was excellent.B.he was sure he would get some useful advice.C.he thought he might collect some information for the meeting.2小题>The reviewer didn't make notes in the margin of the book becauseA.it was not convenient on the plane.B.the author of the book had made them.C.he borrowed the book trom others.3小题>Which parts of the book did the reviewer enjoy reading most?A.The author's experience in family business operation.B.The lists of helpful information offered by the author.C.The advice on skills in selling made by some business owners.4小题>The book tells small business owners thatA.there will be many things that they couldn't manage.B.they could get encouragement from the book.C.they should achieve their respective goals in various ways.5小题>The reviewer finds the information about customer sewice very useful becauseA.his company doesn't have enough staff to provide good customer service.B.the sales in his company is decreasing gradually.C.the customers’complaints are on the rise.6小题>The reviewer believesA.this book will appeal to everyone.B.his employees will be interested in this book.C.family business owners will like this book.第 9 题：READING (PART SIX ):Hiring：Do You Know How Importont to Pick Them?Your small business is growing，the market has a need (1) .your product，and you're recruiting employees to expand your business.What could possibly (2) wrong?The answer is，a lot， (3) you don't hire the right people.One of the differences between businesses that boom and (4) .that limp along is good employees. Obviously，your talent as an entrepreneur has a lot to do (5) .the success of your business，but you (6) .only go SO far by yourself.You must find good employees，figure out (7) .motivates them，and then place them into the right position.Hiring employees is (8) and requires a lot of patience and energy.You have to resist the temptation to fill the job quickly with one of the first few (9) .who come along or (10) someone who is only sufficient (11) you want to stop (12) and get back to your business.1小题>A.forB.toC.in2小题>A.leaveeC.go3小题>A.althoughB.ifC.but4小题>A.theseB.thoseC.they5小题>A.onB.inC.with6小题>A.canB.oughtC.shall7小题>A.whatB.thatC.which8小题>A.time-consumeB.time-consumedC.time-consuming9小题>A.personB.peopleC.peoples10小题>A.hireB.hiresC.hiring11小题>A.soB.becauseC.while12小题>A.interviewsB.interviewC.interviewing第 10 题：READING (PART SEVEN ):There are a few changes in the original plan for Ms.Garcia's visit on Wednesday 20.October.The flight is due at 11：00.and it's about 45-minute drive to our company.At 12：30，the lunch will be at the Swan HoteI instead of the White Hart.At 16：00，Tom McAIlister will show the video about our new product.Carol Snape will be absent.As John Sallis has to leave early.Sue Smith will take Ms.Garcia to the airport.Could you please inform Ms.Garcia of the changes?ThanksHenrikHi，Henrik，I'll send Ms.Garcia a new journey plan at once.Best regards，Colleen[Journey Plan]DATE：(1)______11：45. arrival at(2)______12：30.lunch at(3)______14：00. Meeting in boardroom15：30. Coffee break16：00.Product presentation(made by(4)______)18：00. (5)______to accompany Ms.Garcia to the airport第 11 题：填空题:· You have just received a telephone call for your colleague，Sue Benton，who is away from her desk.A sales representative，John Smith，frOm Barton's & Co has been delayed.He cannot get to a meeting with Sue，but thinks he can get there later.He has given you his mobile number and would Iike Sue to call him back.· Write a message for your colleague saying：· who has called· why he wilI be Iate· when he can get there· what he wants Sue to do· Write 30-40.words.· Write on your Answer Sheet.Message第 12 题：填空题:· You are the manager of a small factory and you have received this email from Ms.Spinks，Director of Sales at Twining Electricals.To...David bentleyCC...Subject:Missing deliveryDear Mr.bentley, I hope this email gets to yOu—I have copied it to your home address as well，and am also sendinga letter by post，but this is urgent.We have been trying to contact your factory by phone all morn-ing but we cannot seem to get through. Our last order to you was supposed to have arrived yesterday，but as of 1 0am this morning it stillhas not come.When we made the order we explained the impo~ance of timely delivery--we willlose money if there is another 24 hours delay.We have always had such good service frOm you inthe past，SO this is most disappointing.Please contact US as soon as possible and let US knowwhat is happening. Yours sincerely，Sonia Spinks Director of Sales TWINING ELECTRICALS↑· write a reply email· apologizing for the delay· explaining why the delivery was held up and why she has not been able to contact you· explaining how she will get the order in time· offering a small compensationg for the delay· Write 60-80 words.· write on your Answer Sheet.To...Sonia SpinksCC...Subject:Re:MissingdeliveryDear Mr.bentley,↑第 13 题：LISTENING (PART ONE) :1小题>When will he meet with Trevor?2小题>What do the speakers say about Jack?A.He is unmotivated.B.He is incompetent.C.He is irresponsible.3小题>What's wrong with the last page of the fax?A.It is not sent.B.It is not signed.C.It is not stamped.4小题>When will the group discussion start?5小题>What does the man say about the software?eful for the options they need.eless for the options they need.eless for advanced options.第 14 题：LISTENING (PART TWO ) :Meeting NotesThe problem：Cause of the output(1)______of bicycle frames High(2)______rate & Low(3)______from fill-in workers[Caused by extreme heat in the workshop]The temperature records：—Average temperature difference inside and outside the workshop：(4)______℃The highest temperature record lastsummer：41℃Current situation：—11 of the 36.employees have been changed—It takes about(5)______days altogether to find a new worker，train him and make him as productive as the old employees.Loss：Producing(6)______less units per summer.Costing(7)______dollars in potential earnings.第 15 题：LISTENING (PART THREE ) :Lecture NotesWhen doing business over the telephone，you have to pay special a~ention to the listening and speaking skills.Tip 1.Raise your(1)______and smile as you speak;Reason：You don't have the advantage of talking with them in person.Effect：Giving your voice a(2)______& making you sound cheerful.Although the customers cannot see your smile，they can feel the(3)______through your voice.Tip 2.Remember and use the customers'names;Reason：People love their names and love to hear their names.Effect:Making the service more(4)______and(5)______.Dos：Listen closely to catch the name/make a(6)______/write it down.Don'ts：Only be concerned about impressing them or how to(7)______to them第 16 题：LISTENING (PART FOUR ) :1小题>What is the most important aspect of a manager's job?A.To find the most hard-working employees.B.To make the employees enthusiastic about work.C.To encourage the employees cooperate with each other.2小题>According to Prof.Bevan，which item comes out last on the list of motivation tools?A.Trust.B.Praise.C.Money.3小题>According to the Saratoga Institute reports，which factor is NOT the major reason for quitting a job?A.Not suitable for the job.B.Not happy with the pay.C.Not pleased with the leaders.4小题>What should good managers do to keep employees engaged?A.Offer them pay rise on a regular basis.B.Give them feedback and encouragement.C.Show concerned to their personal troubles.5小题>What did the managers in Western Electric do to improve the company's performance?A.They gave the employees better pay.B.They let the employees make all decisions.C.They made the employees feel more involved.6小题>How did the managers in the Swedish company Kochums change their motivation practice?A.From giving orders to persuading.B.From giving bonus to persuading.C.From giving bonus to giving orders.7小题>About Kochums' performance，which statement is true?A.It lost lion dollars each year.B.It made lion dollars within ten years.C.It made a lion dollars profit within ten years.8小题>How does a great manager motivate workers on individual basis?A.Find and develop their strengths.B.Find and fix their weaknesses.C.Motivate everyone in the same way.第 17 题：填空题:Task Sheet：Topic AWHAT IS IMPORTANT WHEN…?Deciding the price of a product· Cost of production· Cost of similar products· Type of customer第 18 题：填空题:Topic BWHAT IS IMPORTANT WHEN…?Deciding the price of a product· Cost of packaging· Type of advertising· Cost of transposing第 19 题：填空题:A reading room for staffThings to be put in the reading room· Computers·Daily newspapers·Popular magazines· Reference books· Best sellers·Technical magazines· Company literature· In dustry literature商务英语考试初级测试练习2单项选择题1、CommunicationSkills:theimportanceofforeignlanguagetrainingf orselectedemployees2、PersonnelManagement:theimportancetoacompanyofhavingwell motivatedstaff3、Sales:howtoensurethatpricelevelsfornewproductsaresetappropri ately4、What links Grasmere now with when it was founded?A．A The company has always operated in the same premise B．B Some of the original machines are still used for manufacturinC．C The present range of products includes the original line D．D The company has always had the same attitude to qualit5、0utsourcing their own support infrastructure is the resellers’ best choice．6、How many catalogues would Mr．Mitchell take home?填空题7、根据以上材料，请回答第41题：_________。