商务英语接待礼仪口语表达

商务接待的流程和礼仪英语对话A: Good morning, welcome to our company. Can I help you with anything?早上好，欢迎来到我们公司。

我可以帮你处理什么事情吗？B: Good morning, thank you. I have a meeting scheduled with Mr. Smith at 10 am.早上好，谢谢。

我和史密斯先生约好了上午10点开会。

A: Great, I will inform Mr. Smith of your arrival. Inthe meantime, may I offer you some refreshments while you wait?好的，我会通知史密斯先生你的到来。

与此同时，您等待的时候，我可以给您提供一些饮料吗？B: That would be lovely, thank you. I'll have a cup of coffee, please.好的，谢谢。

我想要一杯咖啡。

A: Of course, please have a seat in our waiting area and I will bring it to you shortly.当然，您可以在等候区坐下，我很快就给您送过去。

（一段时间过后）A: Here is your coffee, is there anything else I can assist you with before your meeting?这是您的咖啡，在会议开始前还有其他我能帮您的地方吗？B: Thank you, I'm all set for the meeting. I really appreciate your hospitality.谢谢，我已经准备好参加会议了。

非常感谢你们的热情款待。

A: You're very welcome. Mr. Smith is ready to see you now, please follow me to the meeting room.不用谢。

接待礼仪英语口语示例Receptionist: 早上/下午/晚上好，欢迎来到【公司/酒店/机构名称】，我可以为您提供什么帮助呢？Guest: Good morning/afternoon/evening, I have a reservation under the name of [Guest's name].Guest: 早上/下午/晚上好，我有一个预订，预订人是【客人的姓名】。

Receptionist: Thank you for providing the information. May I please have your ID/passport for verification?Guest: Sure, here it is.Guest: 当然，给您。

Receptionist: Thank you. I have found your reservation. Could you please fill out this registration form?Receptionist: 谢谢。

我已经找到了您的预订。

能请您填写这张登记表吗？Guest: Of course, here you go.Guest: 当然，请您。

Receptionist: Thank you. Here is your room key. The elevators are located just over there, and your room is on the [floor number].Receptionist: 谢谢。

这是您的房间钥匙。

电梯就在那边，您的房间在【楼层号】。

Guest: Thank you very much.Guest: 非常感谢。

Guest: I will, thank you.Guest: 我会的，谢谢。

Receptionist: Good morning/afternoon/evening, how may Iassist you today?Receptionist: 早上/下午/晚上好，我可以为您提供什么帮助呢？Guest: Good morning/afternoon/evening, I am here for a meeting with [Name of the person/department].Guest: 早上/下午/晚上好，我是来和【人名/部门名称】开会的。

会务接待英语口语一、基本词汇尊贵的客人们：distinguished guests市长：mayor省长：governor 港督：HK governor总统(督)，校长：president副总统(督)，校长：vice president主席，董事长：chairman首相：prime minister部长：minister总理：premier阁下：your honar殿下：your excellency东道国：host接待会：reception热情好客：hospitality礼节礼仪：courtesy诚挚的：sincere、candid、hot-felt非凡的，杰出的：extraordinary二、常用句式1、我仅代表.....on behalf of/representing sb2、我很高兴可以向谁表达我的情感 Id like to express/extend (emotion)to sbfor sth3、我认为这是我的荣幸。

I regard it as my great honor/pleasure/privilege4、我想为...祝酒 May I propose a toast to...Cheers!May I ask you to join me a toast to...Cheers!May I ask you to raise your glasses to...Cheers!5、值此新旧(世纪)交替之际 at the turn of the year/century6、在...场合 at the occasion of7、进去享受美酒佳肴 enjoy wine and delicious to your hearts content三、例句我仅代表IBM上海分公司的全体员工，向为我们公司作出巨大贡献的来宾们表达我们诚挚的感谢和新年的祝福。

On behalf of all the staff of IBM SH Branch,Id like to express my sincere thanks and New Year wishes to all of you who make great contribution to our company.我无比荣幸的向大家介绍张先生，并欢迎他为我们进行精彩的关于网络营销的演讲I regard it as my great honor to introduce your Mr Zhang who is delivering a brilliant speech in the topic of web marketing.让我们举起酒杯，为我们的长久友谊干杯!Many I ask you to raise your glass to our long-term friendship,cheers!商务英语中级口语用语1、Im afraid that wont be possible,much as wed like to.尽管我们很想这样做，但恐怕不行了。

商务英语礼仪接待情景对话Business English Etiquette Reception Scene DialogueCharacters:John - Businessman from the United StatesWang Li - Businesswoman from ChinaReceptionist - Hotel receptionist(Scene: A hotel lobby in Shanghai, China. John is waiting at the reception desk to check-in. Wang Li approaches him.) John: Good morning, I would like to check-in. My name is John Smith, and I have a reservation.John: Of course, here it is.(John hands over his passport to the receptionist.)Wang Li: Excuse me, Mr. Smith. I couldn't help but overhear that you have a reservation at this hotel. I'm also here for a business trip. My name is Wang Li. Nice to meet you.John: Hello, Ms. Wang. Nice to meet you too. Are you also checking-in at this hotel?Wang Li: Yes, I am. It's always more pleasant to stay at the same hotel as someone familiar, especially when traveling abroad.Receptionist: Mr. Smith, I have found your reservation. You have booked a deluxe room for two nights. We hope you will enjoy your stay with us. Here are your room key cards.John: Thank you. Can you also provide me with some information about the hotel facilities and any services available?John: That sounds great. Can I also arrange for a wake-up call tomorrow morning at 7 am?Receptionist: Absolutely, sir. We will make sure a wake-up call is set for 7 am tomorrow morning. Is there anything else I can assist you with?John: No, thank you. I appreciate your help.(Wang Li approaches John.)Wang Li: Mr. Smith, may I suggest having dinner together tonight? I know a great restaurant nearby. It's an opportunity for us to exchange ideas and get to know each other better.Wang Li: How about 7 pm? The restaurant is only a short walk from here. I can meet you in the lobby.John: Perfect. I'll see you at 7 pm.Wang Li: Great! It's settled then. I look forward to our dinner and discussing business opportunities.John: Likewise, Ms. Wang. Thank you for inviting me. I'llsee you later.(Wang Li and John exchange business cards.)(Scene: Later that evening, at a restaurant in Shanghai.)Wang Li: I hope you enjoyed your day, Mr. Smith. Shanghai is a vibrant city with many opportunities for business.John: I've heard that before. I believe shared meals can create a bond between business partners beyond the purely professional aspect.Wang Li: Absolutely, Mr. Smith. In China, we value personal connections and trust before engaging in business partnerships.John: I agree. Trust is crucial in business, and building relationships is a vital aspect of achieving that trust.Wang Li: I'm glad we share the same understanding, Mr. Smith.I believe our dinner tonight will contribute to a fruitful business collaboration.John: I couldn't agree more, Ms. Wang. I look forward to working together in the future.(The conversation continues as they enjoy their meal.)NOTE: This dialogue demonstrates a business Englishetiquette reception scene in a hotel setting. It highlights the importance of introductions, showing courtesy to one another,making reservations, asking for help or services, and building relationships through shared meals. The dialogue promotes cross-cultural understanding and showcases the significance of trust in business relationships.。

商务英语接待1. Hi John , please kindly receive the agenda of this meeting , thanks .Hi John ，请您查收本次会议。

行程，谢谢。

2. Hi John , Can I have your schedule for visiting our company so that we can prepare everything needed in advance ?John ，方便告知您来我司参观的计划表吗，以便我们提前准备。

3. Please tell me your flight information and hotel address. Our driver will pick you up from the airport and send you to the hotel.请告知我您的航班信息和酒店地址。

公司司机会去机场接你并将您送往酒店。

4. Dear John , could you please help me confirm how many people will come with you to visit our company and their titles ?John ，请帮忙确认一下同行人员有多少以及他们的职称。

5.I have already made an appointment with our manager and he will attend the meeting too .我已经跟我们经理预约好了，他也会参加会议。

6．Sorry to hear that you have cancelled the appointment / visiting for China / our company , hope to see you next time .很抱歉听到您取消了本次访华／参观敝司的行程，期待下次再有机会与您见面。

商务接待常用英语口语商务接待常用英语口语商务接待是一个人力、物力、财力都需要投入非常大、而且非常复杂的过程。

在商务接待中，使用恰当的英语口语可以加强和客户的相关沟通，加强客户对公司、产品或者服务的了解，从而取得更好的商业合作结果。

接下来，我将为大家介绍一些在商务接待中常用的英语口语，供大家参考。

本文按照以下几部分内容进行划分：1. 接待客户- Welcome to our company.（欢迎来到我们公司。

）- It's a pleasure to meet you.（很高兴见到你。

）- Please have a seat.（请坐。

）2. 提供帮助- Do you need any assistance?（您需要帮忙吗？）- Can I help you?（我能为您做些什么吗？）- Would you like me to show you around?（需要我带您浏览一下吗？）3. 提供饮食- Can I offer you some coffee/tea/water?（要喝点咖啡/茶/水吗？）- Would you like to have some snacks?（您需要来点小吃吗？）- We have prepared some refreshments for you.（我们为您准备了一些饮料和小食。

）4. 安排会议- Let's schedule a meeting.（我们来安排一个会议吧。

）- When would be a convenient time for you?（哪个时间对您来说比较方便呢？）- We can meet at our office or at a restaurant.（我们可以在我们公司或餐厅见面。

）5. 表达感谢- Thank you for your time.（非常感谢您抽出宝贵的时间。

）- We appreciate your business.（非常感谢您的合作。

商务英语来访客户接待口语练习商家客户能大老远来拜访就代表着对公司或公司产品的重视, 所以一定要礼貌的表示感谢, 以表示你对他们的尊重。

首先感谢对方远道而来。

如果是正式的访问团, 你可以说:“It is an honor and privilege to receive a visit from such a distinguished group(能够接待各位贵宾的来访, 真是我们的荣幸)”；如果是非正式的, 你就说：“We would like to thank you for comin g to visit our company(感谢前来访问本公司)”就足够了。

接下来, 为了表示欢迎, 你可以说:“Let me cordially welcome you to our company”或“I would like to extend a warm welcome to you all”。

另外, 出于礼貌, 你还可以跟他们说:“We will do our best to make your visit a comfortable one.Please feel free to ask us any questions you may have.”整段欢迎辞就是:It is an honor and privilege to receive a visit from such a distinguished group, we would like to thank you for coming to visit our company and I want to extend a warm welcome to you all.We will do our best to make your visit a comfortable one.Please feel free to ask us any questions you may have.很荣幸能接待这么一个杰出的团体前来参观, 我们感谢你们来参观我们公司, 我想向你们大家表示热烈的欢迎。

Reception1.In the airportA: Excuse me; are you Mr. Wilson from the International Trading CorporationB: Yes.A: I’m Angela, marketing assistant of Honsun. It is a pleasure to meet you. And this is MrB: Pleased to meet you.C: Nice to meet you.A: Welcome to Guangzhou. We have been expecting you ever since we received your email informing us of your arrival.B: Thank you. We are very glad to come to meet you in Guangzhou. And we hope meeting in person will surely increase our mutual understanding and further business development between us.A: That’s also our wishes. Our car is waiting over there. Please come with me. We will take you to the Hotel in Conghua.At the Hotel lobby, Mr. was discussing with Mr. about the arrangement for their visit.A: We’ve got a very full schedule, I’m afraid. Angela will show you our arrangement first.B: All right. I’m all ears.A: We have arranged a banquet in honor of your delegation at 7:30 p.m. Tonight. Mr. Zhi the CEO of our company, Mr. Zhang the COO and CFO of our company, and Mr. Luo the CTO of our company will be present.B: That’s very kind of you. I feel great honored. Tomorrow morinIn the carA: Did you have a nice tripB: Yes, we are, except a little tired.A: We have booked you a room in the Hotel, in a quiet and beautiful place, and you can have a good rest tonight.B: Thank you very much. You are so considerate.A：partyB:A:What kind of Chinese food do you likeB:In the hotelS机场接客1. 2. How do I address you3. May name is Erik . I’m from TS VALVE. I’m here to meetyou.4. We have a car over there to take you to your hotel. Did youhave a nice trip5. Mr. Zhan Zheng asked me to come here in his place to pickyou up.6. Do you need to get back your baggage7. Is there anything you would like to do before we go to thehotel相互介绍1. Let me introduce my self. My name is Erik, an Int’lsalesman in the Marketing Department.2. Hello, I am Erik, an Int’l salesman of TS VALVE. It is apleasure to meet you.4. Let me introduce you to Mr. Zhan Zheng, general manager ofour company.6. If I’m not mistaken, you must be Miss Chen from France.7. Do you remember me Erik from Marketing Department ofTS VALVE.8. Is there anyone who has not been introduced yet9. It is my pleasure to talk with you.10. Here is my business card. / May I give you my business card11. May I have your business card / Could you give me your business card12. I am sorry. I can’t recall your name. / Could you tell me how to pronounce your name again13. I’ am sorry. I have forgotten how to pronounce your name.小聊1. Is this your first time to China2. Do you travel to China on business often3. What kind of Chinese food do you like4. What is the most interesting thing you have seen in China5. What is surprising to your about China6. The weather is really nice.7. What do you like to do in your spare time8. What line of business are you in9. What do you think about… /What is your opinion/What is your point of view10. No wonder you’re so experienced.11. It was nice to talking with you. / I enjoyed talking with you.12. Good. That’s just what we want to hear.确认话意1. Could you say that again, please2. Could you repeat that,please3. Could you write that down4. Could you speak a little more slowly, please5. You mean…i s that right 7. Excuse me for interrupting you.社交招待1. Would you like a glass of water / can I get you a cup of Chinese red tea / How about a Coke2. Alright, let me make some. I’ll be right back.3. A cup of coffee would be great. Thanks.4. There are many places where we can eat. How about Cantonese food5. I would like to invite you for lunch today.6. Oh, I can’t let you pay. It is my treat, you are my guest.7. May I propose that we break for coffee now8. Excuse me. I’ll be right back9. Excuse me a moment.告别1. Wish you a very pleasant journey home. Have a good journey!2. Thank you very much for everything you have done for usduring your stay in China.3. It is a pity you are leaving so soon.4. I’m looking forward to seein g you again.5. I’ll see you to the airport tomorrow morning.6. Don’t forget to look me up if you are ever in Taizhou. Have a nice journey!约会1. May I make an appointment I‘d like to arrange a meeting to discuss our new order.2. Let’s fix the time an d the place of our meeting.3. Can we make it a little later4. Do you think you could make it Monday afternoon That would suit me better.5. Would you please tell me when you are free6. I’m afraid I have to cancel my appointment.7. It looks as if I won’t be able to keep the appointment we made.8. Will you change our appoint tomorrow at 10:00 to the day after tomorrow at the same time9. Anytime except Monday would be all right.10. OK, I will be here, then.11. We'll leave some evenings free, that is, if it is all right with you.市场销售客户询问1. Could I have some information about your scope of business2. Would you tell me the main items you export3. May I have a look at your catalogue4. We really need more specific information about your technology.5. Marketing on the Internet is becoming popular.6. We are just taking up this line. I’m afraid we can’t do much right now.回答询问7. This is a copy of catalog. It will give a good idea of the products we handle.8. Won’t you have a look a t the catalogue and see what interest you9. That is just under our line of business.10. What about having a look at sample first11. We have a video which shows the construction and operation of our latest products.12. The product will find a ready market there.13. Our product is really competitive in the world market.14. Our products have been sold in a number of areas abroad. They are very popular with the users there.15. We are sure our products will go down well in your market, too.16. It’s our principle in business “to honor the contract and keep our promise”.17. Convenience-store chains are doing well.18. We can have anther tale if anything interests you.19. We are always improving our design and patterns to confirm to the world market20. Could you provide some technical data We’d like to know more about your products.21. This product has many advantages compared to other competing products.22. There are certainly being problems in the sale work at the first stage. But suppose you order a small quantity for a trail.23. I wish you a success in your business transaction.24. You will surely find something interesting.25. Here you are. Which item do you think might find a ready market at your end26. Our product is the best seller.27. This is our newly developed product. Would you like to see it28. This is our latest model. It had a great success at the last exhibition in Paris.29. I’m sure there is some room for negotiation.30. Here are the most favorite products on display. Most of them are local and national prize products.31. The best feature of this product is that it is very light in weight.32. We have a wide selection of colors and designs.33. Have a look at this new product. It operates at touch of a button. It is very flexible.34. This product is patented35. The functioning of this software has been greatly improved.36. This design has got a real China flavor.37. The objective of my presentation is for you to see the product’s function.38. The p roduct has just come out, so we don’t know the outcome yet.39. It has only been on the market for a few months, bust it is already very popular.广交会常用外语(二)品质1. We have a very strict quality controlling system which promisesthat goods we produced are always of the best quality.2. You have got the quality there as well as the style.3. How do you feel like the quality of our products4. The high quality of the products will secure their leading status in the market place.5. You must be aware that our quality is far superior to others.6. We pride ourselves on quality. That is our best selling point.7. As long as the quality is good. It is all right if the price is a bit higher.8. They enjoy good reputation in the world.9. When we compare prices, we must first take into account the quality of the products.10. There is no quality problem. Quality is something we never neglect.11. You are right. It is good in material, fashionable in design, and superb in workmanship.12. We deliver all our orders within one month after receipt of the covering letters of credit.13. Do you have specific request for packing Here are the samples of packing available now, you may have a look.14. I wonder if you have found that our specifications meet your requirements. I’m sure the prices we submitted are competitive.Sample Text价格客人询价1. Will you please let us have an idea of your price2. Are the prices on the list firm offers3. How about the price/ How much is this我们报价4. This is our price list.5. We don’t give any commission [kə'miʃən]回扣、佣金in general.6. What do you think of the payment terms7. Here are our FOB prices. All the prices in the lists are subject to our final confirmation.8. In general, our prices are given on a FOB basis.9. We offer you our best prices, at which we have done a lot business with other customers.10. Will you please tell us the specifications, quantity and packing you want, so that we can work out the offer ASAP11. This is the pricelist, but it serves as a guide line only. Is there anything you are particularly interested in客人还价12. Is it possible that you lower the price a bit13. Do you think you can possibly cut down your prices by 10%14. Can you bring your price down a bit Say $20 per dozen.15. It’s too high; we have another offer for a similar one at much lower price.16. But don’t you think it’s a little high17. Your price is too high for us to accept.18. It would be very difficult for us to push any sales it at this price.19. If you can go a little lower, I’d be able to give you an order on the spot.20. It is too much. Can you discount it拒绝还价21. Our price is highly competitive./ this is the lowest possible price./Our price is very reasonable.22. Our price is competitive as compared with that in the international market.23. To tell you the truth, we have already quoted our lowest price.24. I can assure you that our price if the most favorable. A trial will convince you of my words.25. The price has been cut to the limit.26. I’m sorry. It is our rock-bottom price.27. My offer was based on reasonable profit, not on wildspeculations.28. While we appreciate your cooperation, we regret to say that we can’t reduce our price any further.接受还价29. Can we each make some concession30. In order to conclude business, we are prepared to cut down our price by 5%.31. If your order is big enough, we may reconsider our price.32. Buyer wish to buy cheap and sellers wish to sell dear. Everyone has an eye to his own benefit.33. The price of his commodity has recently been adjusted due to advance in cost.34. Considering our good relationship and future business, we give a 3% discount.订单客人询问最小单数量35. What’s minimum quantity of an order of your goods询问订货数量36. How many do you intend to order37. Would you give me an idea how much you wish to order from us38. When can we expect your confirmation of the order39. As our backlogs are increasing, please hasten the order.40. Thank you for your inquiry. Would you tell us what quantity you require so that we can work out the offer41. We regret that the goods you inquire about are not available. 客人回答订单数量42. The size of our order depends greatly on the prices.43. Well, if your order is large enough, we are ready to reduce our price by 2 percent.44. If you reduce your price by 5, we are going to order 1000sets.45. Considering the long-standing business relationship between us, we accept it.46. This is a trial order; please send us 100 sets only so that we may test the market. If successful, we will give you large orders in the future.47. We have decided to place an order for your electronic weighing scale.48. I’d like to order 600 sets.49. We can’t execute orders at your limits.感谢下单50. Generally speaking, we can supply form stock.51. I want to tell you how much I appreciate your order.52. Thank you for your order of 100 dozen of the shirts. We assure you of a punctual execution of your order.53. Thank you very much for your order.交货客人询问交货期54. What about our request for the early delivery of the goods55. What is the earliest time when you can make delivery56. How long does it usually take you to make delivery57. When will you deliver the products to us58. When will the goods reach our port59. What about the method of delivery60. Will it possible for you to ship the goods before early October 答复交货期61. I think we can meet your requirement.62. I ‘m sorry. We can’t advance the time of delivery.63. I’m very sorry for the delay in delivery and the inconvenience it must have caused you..64. We can assure you that the shipment will be made not later than the fist half of May.65. We will get the goods dispatched within the stipulated time.66. The earliest delivery we can make is at the end of September.客人要求提早交货67. You may know that time of delivery is a matter of great important.68. You know that time of delivery if very important to us. I hope you can give our request your special consideration.69. Let’s discuss the de livery date first. You offered to deliver the goods within six months after the contract signing.70. The interval is too long. Could we expect an earlier shipment within three months稳住客人71. We shall effect shipment as soon as the goods are ready72. We will speed up the production in order to ship your order in time.73. If you desire earlier delivery, we can only make a partial shipment.74. But you’d better ship the goods entirely.75. We’ll try our best. The earliest delivery we can make is in May, but I can assure you that we’ll do our best to advance the shipment.76. I’m afraid not. As you know, our manufacturers are full and we have a lot of order to fill.77. I’ll find out with our home office. We’ll do our best toadvance the time of delivery.78. Thank you very much for your cooperation.79. I believe that the products will reach you in time and in good order and hope they will give you complete satisfaction.参观工厂1. You’ll understand our products better if you visit the factory.2. I wonder if you could arrange a visit to the factory.3. Let’s me know when you are free. We will arrange the tour for you.4. I would be pleased to accompany you to the workshops.5. We will drive you to our plant, which is about thirty minutes from here.6. Can I have a brochure of your factory7. Here is the product shop; shall we start with the assembly line8. All products have to go through five checks during the manufacturing process.9. The production method ahs been improved by introducing advanced technologies.10. It is a pleasure to show our factory to our friends, what is your general impression11. It is nice to meet you. Welcome to our factory.12. Shall we rest a while and have a cup of tea before going around13. I would like to look over the manufacturing process. How many workshops are there in the factory14. Some accessories are made by our associates specializing in these fields.15. It is very kind of you to say so. My associate and I would be interested in visiting your factory.16. We believe that the quality is the soul of an enterprise.17. Would it be possible for me to have a closer look at your samples学会这几句广交会上轻松搞定老外Let me introduce you to Mr. Li, general manager of our company. It’s an honor to meet.Nice to meet you . I’ve heard a lot about you.How do I pronounce your nameHow do I address youIt’s going to be the pride of our company.What line of business are you inKeep in touch. Don’t mention it.Excuse me for interrupting you.I’m sorry to disturb you. Excuse me a moment. Excuse me. I’ll be right back.What about the price What do you think of the payment termsHow do you feel like the quality of our products What about having a look at sample firstWhat about placing a trial orderThe quality of ours is as good as that of many other suppliers, while our prices are not high as theirs. By the way, which items are you interested inYou can rest assured.We are always improving our design and patterns to confirm to the world market.This new product is to the taste of European market.I think it will also find a good market in your market.Fine quality as well as low price will help push the sales of your products.While we appreciate your cooperation, we regret to say that we can’t reduce our price any further.Reliability is our strong point.We are satisfied with the quality of your samples, so the business depends entirely on your price.To a certain extent，our price depends on how large your order is. This product is now in great demand and we have on hand many enquiries from other countries.Thank you for your inquiry. Would you tell us what quantity you require so that we can work out the offerHere are our FOB price. All the prices in the lists are subject to our final confirmation.In general, our prices are given on a FOB basis.Our prices compare most favorably with quotations you can get from other manufacturers. You’ll see that from our price sheet. The prices are subject to our confirmation, naturally.We offer you our best prices, at which we have done a lot business with other customers. 我们Will you please tell us the specifications, quantity and packing you want, so that we can work out the offer ASAP.This is the pricelist, but it serves as a guide line only. Is there anything you are particularly interested in.Do you have specific request for packing Here are the samples of packing available now, you may have a look.I wonder if you have found that our specifications meet your requirements. I’m sure the prices we submitted are competitive.Heavy enquiries witness the quality of our products.We regret that the goods you inquire about are not available.My offer was based on reasonable profit, not on wild speculations. More over, we’ve kept the price close to the costs of production. Could you tell me which kind of payment terms you’ll choose Would you accept delivery spread over a period of time广交会-英语角（大家一起学习交流）：展会谈判交流英语句型A: I'm sorry to say that the price you quote is too high. It would be very difficult for us to push any sales if we buy it at this price. B: well, if you take quality into consideration, you won't think our price is too high.A: Let's meet each other half way.- 很遗憾你们报的价格太高，如果按这种价格买进，我方实在难以推销。

1.Excuse me. Are you Susan Davis from Western Electronics？对不起，你是来自西方电子公司的苏姗·戴卫斯吗？2.Yes，I am. And you must be Mr. Takeshita. 是的，我就是，你一定是竹下先生吧。

3.Pardon me. Are you Ralph Meyers from National Fixtures？对不起，请问你是从国家装置公司来的雷夫·梅耶史先生吗？4.I’m Dennis. I am here to meet you today. 我是丹尼斯，今天我到这里来接你。

5.I’m Donald. We met the last time you visited Taiwan.我是唐纳德，上次你来台湾时我们见过面。

6.I’m Edwin. I’ll show you to your hotel. 我是爱德温，我带你去旅馆。

7.How was your flight？Was it comfortable？你坐的班机怎么样？还舒服吗？8.It was quite good. But it was awfully long. 班机很好，就是时间太长了。

9.Did you have a good flight？你旅途愉快吗？10.Not really，I’m afraid. We were delayed taking off，and we encountered a lot of bad weather. 不太好，我们起飞延误了，还遭遇了恶劣的气候。

11.How was your flight？你的航班怎样？12.Did you get any sleep on the plane？你在飞机上睡觉了吗？13.Mr. Wagner，do you have a hotel reservation？华格纳先生，你预订过旅馆吗？14.No，I don’t. Will it be a problem？不，我没有，会有困难吗？15.I don’t think so. I know several convenient hotels. Let me make some calls. 我认为没有，我知道有几家便利旅馆，让我打几个电话。

商务接待英语口语——轻松应对外宾，展现专业素养一、基本问候与介绍1. 问候It's a pleasure to meet you.（很高兴见到您。

）How was your trip/instrument/flight?（您的旅途/火车/航班怎么样？）2. 自我介绍My name is [Your Name], I'm the [Your Position] of [Company Name].（我是[您的名字]，我是[公司名称]的[您的职位]。

） Allow me to introduce myself, I'm [Your Name] from [Department Name].（请允许我自我介绍一下，我是[部门名称]的[您的名字]。

）二、接待外宾时的常用表达1. 询问需求Is there anything I can help you with?（有什么我能帮助您的吗？）Can I get you something to drink, such as coffee or tea?（需要我给您倒点喝的吗，比如咖啡或茶？）2. 引导参观This way, please.（请这边走。

）Let me show you around our office/factory/showroom.（让我带您参观一下我们的办公室/工厂/展厅。

）We're very proud of our [facility/technology/product].（我们非常自豪我们的[设施/技术/产品]。

）3. 商务洽谈Shall we begin our meeting now?（我们现在开始会议好吗？） I'd like to discuss the terms of our cooperation.（我想讨论一下我们合作的条款。

）We're looking forward to working with you.（我们期待与您合作。

商务英语接待来客日常用语在日常商贸来往上，少不了对来客的接待，下面总结了一些常用的接待来客的口语句子，希望可以给大家带来参考。

常用口语句子：Could I have your name, please?= May I have your name?请问您叫什么名字?How do I address you?我该怎么称呼您?address v. 称呼What can I do for you?= Can I help you?= May I help you?有什么可以效劳的吗?Do you have an appointment?您预约了吗?appointment n. 约会，约定Mr. Liu is expecting you.刘先生在等您。

We've been expecting you.我们一直在等您。

expect v. 期待，期盼I'm afraid he is engaged at the moment.恐怕他现在正忙。

I'm afraid he can't see you at the moment.恐怕他现在不能见您。

He is at a meeting right now.他现在正在开会。

I'm sorry, but he's not available right now.很抱歉，但他现在没空/不能接见客人。

engaged a. 忙碌的，繁忙的available a. 有空的，可见客人的Would you mind waiting?您介意等一会儿吗?Can you please wait just a moment?请稍等一会儿，好吗?Please wait a second/sec/moment/minute.请稍等。

Please take a seat. I'll tell him you're here.您请坐，我去告诉他您来了。

商务英语接待用语（样例5）第一篇：商务英语接待用语-----------【接待外宾常用英语】--------------1、Good to meet you.很高兴见到你。

2、Glad to meet you, too.也很高兴见到你。

3、Hi, I'm zhao hai.Welcome to my hometown!嗨，我是赵海，欢迎来到我的家乡。

4、Thank you.I'm David.谢谢你，我是大卫。

5、How many times have you been to Wulumuqi？你来乌鲁木齐多少次啦？6、Actually it's my first time here.实际上这是我第一次来这里。

7、I'd like to have you for dinner.我想邀您一起进餐。

8、Thanks, it would be my pleasure.谢谢，这是我的荣幸。

9、What do you feel like drinking?你想喝点什么？10、Tea is fine with me.喝茶好了。

11、Do you like spicy food? 你喜欢吃辛辣的食物吗？12、The spicier the better.越辣越好。

13、Would you mind if I order for us?我来点菜介意吗？14、Sure thing, we have the same taste.当然不，我们口味相同。

15、How about some barbecue? 来点烤肉好吗？16、No.Thank you.I’m stuffed.不，谢谢，我吃饱了。

17、It's wonderful to have friends visiting from afar.Cheers!有朋自远方来不亦乐乎。

干杯！18.To our friendship!为我们的友谊干杯!18、Cheers!干杯！19、Don't worry about him.It's just the alcohol talking.别理他。

How to say "hello"
We must follow the 3S principles
*Stand up（站起来） *See（注视对方） *Smile （微笑）
On the basis of 3S, you can say
Good morning .Good afternoon May I help you? Excuse me! May I have your name,please? Just a moment ,please!
How to receive the unexepected guest
First of all, you should give the guest some drink enthusiastically
How to receive the unexepected guest Second, you need to ask the guest's identity
The reception of the basic procedure
Step 1
The basic procedure
Step 2
Step 3
greetings
Confirm his identity and
ask him whether he has maked a reservation
Contact respondents
(1)gather up documents (2)guide guests
How to guide guests to the reception room
1,Pay attention to the direction : You should walk in front of the guests left

常用的英语接待口语1.(1)询问访客身份： May I have your name, please? 请问您贵姓？　What company are you from? 您是哪个公司的？Could you tell me what company you are representing?　能告诉我您代表什么公司吗？(2)如果碰到了老朋友可以说：　What brings you here? 是什么风把你吹来了？ (3)询问是否预约，来访目的 Do you have an appointment? 约好了吗？　Would you give me your business card? 请给我您的名片好吗？　And can I ask what you wish to see him about? 我能问一下您要见他有何事吗？(4)让客人稍候片刻： I'll see if he is available.　请让我看看上司是否方便。

　Would you please have a seat and wait for a few moments. 请您坐下稍等片刻。

　(5)给客人倒茶，礼貌待客： Would you like coffee or tea? How do you like your coffee? 你要咖啡还是茶？要什么样的咖啡？(是否加奶或糖)　(6)带客人去见经理： Please have a seat, Mr. Jones and Mr. Smith will see you infew minutes. 请坐，琼斯先生和史密斯先生几分钟后就到。

Mr. Chen is expecting you. I'll tell him that you're here. 陈先生正在等你。

我去告诉他你已到。

　Would you come this way, please? 请随我这边来。

商务英语对话接待顾客句式1：Sir, can I be of any assistance?先生，我能为您服务吗?应用对话：A: Sir, can I be of any assistance?先生，我能为您服务吗?B: OK. Thank you.好的。

谢谢。

A: What would you like?您想要买什么?B: Washing powder.洗衣粉。

句式2：Well, let me tell you why.嗯，让我来给您介绍一下吧。

应用对话：A: Do you like this one?你喜爱这一款吗?B: Is it good?这款好吗?A: Well, let me tell you why.嗯，让我来给您介绍一下吧。

B: Alright.好的。

其他表达法：初次见面就开门见山，滔滔不绝的做法已经落伍。

当你要说服顾客时，最好用：Well, let me tell you why.作为解释商品用途，优点的开场白。

Please take a look at this.请看一下这个。

As you can see...正如您所见2接到客户商务英语对话露西:Hi, you must be Mary?嗨.你一定是玛丽?玛丽:Yes. Its a pleasure to meet you. How was your flight? Shall we go? Ive got a car waiting outside to take us to your hotel.是的。

很高兴遇见你。

旅程如何?我们可以走了吗?外面已经有辆小车等着接我们回旅馆了。

露西:Thatd be great. The flight was ok. Thanks for taking the time to meet me here.太好了。

旅程还可以。

谢谢抽出时间来这里接我。

玛丽:No worries. Our company wants to make sure you have a pleasant trip.别担心。

为了他，常悄悄地走 到村边 的她的 家里去 ，
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13. 欢迎再来！
她含着笑，切 着冰屑悉索的萝卜，
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商务英语接待礼仪口语表达《一》
1. 久仰，久仰！ I. I.
2. 久违了。 I ’t a . ’s a .
3. 久闻大名。 I’ a .
4. 这次由我负责全程陪同你们。
I
．
5. 欢迎你到中国来。一路上辛苦了 ! / ．I ’ a ．
或I ./ ?
一路上还好吧？

商务接待英语口语商务接待英语口语包括各个方面的交际技巧，如会议安排、接待客户、商务拜访、商务礼仪等。

以下是一些常用的商务接待英语口语： 1. 会议安排- Good morning, I'm calling to confirm the details for our meeting next week.- May I know the location and time of the meeting?- Could you please send me the agenda for the meeting? - Is there anything else I need to know about the meeting?2. 接待客户- Welcome to our company. May I have your name, please? - Please have a seat. Would you like some coffee or tea? - How was your trip here? Did you have any trouble finding our office?- Let me know if there's anything I can do to make your visit more comfortable.3. 商务拜访- Hello, I'm calling to schedule a business visit to your company.- May I speak with the person in charge of scheduling visits?- I would like to come and see your facilities and learnmore about your company.- What dates are convenient for you?4. 商务礼仪- It's customary to exchange business cards when meeting someone for the first time.- When we're in a business meeting, it's important to listen carefully and not interrupt others.- It's polite to thank your host for their hospitality before leaving.- Dress appropriately for the occasion, and avoid using slang or inappropriate language.以上是一些常用的商务接待英语口语，希望对大家有所帮助。