Session 5 Motivating Job Performance

商务英语周记200字15篇范文全文共3篇示例，供读者参考篇1Business English Weekly ReportWeek 1:This week, I participated in a virtual meeting with our overseas clients to discuss the upcoming project. We discussed the project timeline, budget, and deliverables. I took notes and prepared a summary for the team. Additionally, I reviewed and responded to several emails regarding project updates. Overall, it was a productive week.Week 2:I attended a webinar on effective communication in the workplace and learned some valuable tips on how to improve my communication skills. I also worked on a presentation for an upcoming meeting with potential investors. It was challenging but rewarding to create a compelling pitch to attract new funding for the company.Week 3:This week, I collaborated with my team to strategize our marketing campaign for the new product launch. We brainstormed ideas, set goals, and created a timeline for the campaign. I also met with our marketing department to discuss the budget and resources needed for the campaign. It was a busy but exciting week.Week 4:I worked on drafting a new contract for a partnership agreement with a vendor. I conducted research on industry standards and legal requirements to ensure the contract was thorough and legally binding. I also attended a networking event to expand my professional network and create new business opportunities for the company.Week 5:I presented the marketing campaign to the executive team and received positive feedback on our strategies. I also attended a training session on negotiation skills to enhance my ability to negotiate with clients and partners. It was a successful week, and I look forward to implementing our marketing campaign.Week 6:I met with our IT department to discuss implementing new software to improve our project management processes. We reviewed different options and selected a software solution that meets our needs. I also participated in a trade show to showcase our products and services to potential customers. It was a rewarding experience to connect with new leads and build relationships with potential clients.Week 7:I conducted a performance review with my team members to provide feedback on their work and discuss areas for improvement. I also worked on updating our company website with the latest product information and testimonials from satisfied customers. It was a busy week, but I enjoyed the opportunity to support and mentor my team.Week 8:I attended a leadership workshop to enhance my management skills and learn new techniques for motivating and inspiring my team. I also worked on developing a new sales strategy to increase revenue for the company. The workshop was informative, and I am excited to implement the new strategies in the coming weeks.I collaborated with our HR department to review and update our employee handbook to ensure compliance with labor laws and company policies. I also attended a conference on industry trends to stay up-to-date on the latest developments in the market. It was a productive week, and I feel confident in our continued success.Week 10:I met with our finance team to review our quarterly financial reports and discuss our budget for the next quarter. We identified areas for cost savings and revenue growth to achieve our financial goals. I also participated in a webinar on risk management to mitigate potential threats to the business. It was a challenging but rewarding week.Week 11:I conducted market research to analyze our competitors and identify new opportunities for growth. I also worked on developing a new product line to expand our offerings and attract new customers. Additionally, I attended a seminar on digital marketing strategies to enhance our online presence and reach a wider audience.I met with our legal team to review contracts and agreements with clients and vendors to ensure compliance with legal requirements. I also worked on developing a training program for new employees to onboard them effectively and ensure they are successful in their roles. It was a busy but fulfilling week.Week 13:I conducted a performance review with my team to provide feedback on their progress and discuss goals for the upcoming quarter. I also attended a conference on innovation in the industry to stay informed on new technologies and trends. It was a valuable week, and I am excited for the future of the company.Week 14:I collaborated with our sales team to develop a new pricing strategy to increase our competitiveness in the market. We analyzed market trends and customer feedback to determine the best pricing approach. I also attended a workshop on conflict resolution to enhance my skills in managing disputes and challenges in the workplace. It was a productive week, and I am confident in our strategies moving forward.I reflected on the past 15 weeks and the progress our team has made in achieving our goals and objectives. I am proud of our accomplishments and the growth we have achieved together.I am excited for the future and look forward to continuing to drive success for the company.篇2Business English Weekly JournalWeek 1:This week, I focused on improving my business communication skills through reading articles on effective email writing. I learned about the importance of being clear and concise in my messages, as well as using a professional tone. I also practiced writing emails with my colleagues to discuss upcoming projects and deadlines.Week 2:In week 2, I attended a workshop on business presentations.I learned about the key elements of a successful presentation, such as having a clear objective, engaging visuals, and effective storytelling. I also had the opportunity to practice presenting infront of my peers and received valuable feedback on how to improve my delivery.Week 3:During week 3, I worked on my negotiation skills by participating in mock negotiation exercises with my team. I learned about the importance of preparation, active listening, and finding mutually beneficial solutions. I also reflected on my communication style and identified areas for improvement, such as being more assertive and confident in my negotiations.Week 4:This week, I focused on building my network by attending a business networking event. I had the opportunity to meet new contacts in my industry and practiced introducing myself and sharing my professional background. I also learned about the importance of following up with people after networking events to maintain connections.Week 5:In week 5, I worked on my business writing skills by practicing writing business reports and proposals. I learned about the structure and format of these documents, as well as how to present data and research in a clear and persuasivemanner. I also received feedback from my colleagues on how to improve my writing style.Week 6:During week 6, I attended a leadership seminar to learn about effective leadership skills and strategies. I learned about the importance of leading by example, inspiring and motivating team members, and building strong relationships with colleagues. I also reflected on my own leadership style and set goals for further development.Week 7:In week 7, I worked on my time management skills by creating a schedule and prioritizing tasks. I learned about the importance of setting goals, breaking tasks into manageable steps, and minimizing distractions. I also identified tools and techniques to help me stay organized and focused on my work.Week 8:This week, I focused on improving my business presentation skills by attending a public speaking workshop. I learned about techniques for managing nerves, engaging the audience, and delivering a compelling message. I also had the opportunity topractice presenting in front of a group and received feedback on how to enhance my delivery.Week 9:During week 9, I worked on honing my business negotiation skills by participating in a negotiation simulation exercise. I practiced preparing for negotiations, actively listening to the other party, and finding creative solutions to reach a win-win outcome. I also reflected on my negotiation style and set goals for improvement.Week 10:In week 10, I attended a workshop on business etiquette to learn about the importance of professional behavior in the workplace. I learned about proper dress code, communication etiquette, and networking etiquette. I also practiced using polite language and maintaining a professional demeanor in various business situations.Week 11:This week, I focused on building my professional network by attending industry events and connecting with peers on social media. I learned about the benefits of networking, such as sharing ideas, gaining new insights, and discovering jobopportunities. I also practiced introducing myself and engaging in conversations with new contacts.Week 12:During week 12, I worked on my business writing skills by drafting a business proposal for a new project. I learned about the key components of a successful proposal, such as outlining the problem, presenting a solution, and detailing the benefits. I also received feedback from my colleagues on how to improve my proposal.Week 13:In week 13, I attended a workshop on effective communication skills to learn about techniques for improving my verbal and nonverbal communication. I learned about the importance of body language, tone of voice, and active listening in conveying messages effectively. I also practiced communicating with my colleagues in different scenarios.Week 14:This week, I focused on improving my business presentation skills by practicing delivering pitches and presentations. I learned about techniques for structuring a presentation, engaging the audience, and using visual aids effectively. I also receivedfeedback from my colleagues on how to enhance my presentation style.Week 15:During week 15, I reflected on my progress in developing my business English skills over the past 3 months. I reviewed the key concepts and strategies I learned in areas such as communication, negotiation, networking, and writing. I also set goals for continued growth and improvement in my business English proficiency.Overall, these 15 weeks of focusing on my business English skills have been incredibly valuable in helping me become a more effective communicator and professional in the workplace.I look forward to continuing to practice and refine these skills in the future.篇3Business English Weekly ReportWeek 1:This week, I attended a meeting with our international clients to discuss a new project. We presented our proposal and they were very impressed with our ideas. We managed to secure thecontract which was a great success for our team. I also worked on improving my language skills by practicing my English with native speakers.Week 2:I spent this week preparing for an important presentation for the company's management team. I researched extensively and practiced my speaking skills to ensure that I delivered a compelling presentation. The presentation went well and I received positive feedback from the team.Week 3:I had the opportunity to attend a networking event where I met with other professionals in the industry. I made some valuable connections and exchanged business cards with potential partners. It was a great learning experience and I look forward to future collaborations.Week 4:This week, I focused on improving my writing skills by drafting emails and reports for the team. I received feedback from my colleagues and made revisions to improve the clarity and professionalism of my writing. I also attended a seminar onbusiness communication which provided useful tips for effective communication in the workplace.Week 5:I worked on developing my negotiation skills this week by role-playing different scenarios with my colleagues. I learned how to handle difficult situations and reach mutually beneficial agreements. This will be valuable in future business negotiations with clients and partners.Week 6:I participated in a workshop on cross-cultural communication where I learned about the importance of understanding cultural differences in business interactions. I gained insights into how to adapt my communication style to be more effective in diverse settings.Week 7:This week, I collaborated with our marketing team to develop a new advertising campaign for our product. I contributed ideas for the campaign and worked on creating persuasive marketing materials. The campaign was well-received by our target audience and contributed to increased sales.Week 8:I attended a webinar on business ethics and learned about the importance of ethical decision-making in the workplace. I reflected on my own values and how they align with the company's code of conduct. I also took a quiz to test my knowledge of ethical dilemmas in business.Week 9:I worked on my presentation skills this week by practicing public speaking in front of my colleagues. I received constructive feedback on my delivery and made improvements based on their suggestions. I feel more confident in presenting to a larger audience now.Week 10:I participated in a team-building exercise with my colleagues to strengthen our communication and collaboration skills. We engaged in group activities that required us to work together towards a common goal. It was a fun and productive experience that fostered a sense of teamwork among us.Week 11:I attended a workshop on digital marketing strategies and learned about the latest trends in online advertising. I gained valuable insights into how to effectively reach our targetaudience through social media and other digital channels. I look forward to implementing these strategies in our marketing campaigns.Week 12:I had a productive meeting with our suppliers to discuss pricing and delivery schedules for our products. I negotiated favorable terms for the company and ensured that our orders will be fulfilled on time. Effective supplier management is crucial for maintaining strong relationships and ensuring smooth operations.Week 13:This week, I worked on developing my project management skills by coordinating a team to meet project deadlines. I delegated tasks, monitored progress, and communicated regularly with team members to ensure that we stayed on track. The project was successfully completed within the timeline and budget.Week 14:I attended a conference on international trade where I learned about the latest trends and regulations in global commerce. I gained valuable insights into how to expand ourbusiness internationally and mitigate risks in foreign markets. The knowledge gained will be valuable for our company's future growth.Week 15:I concluded the week by reflecting on my achievements and setting new goals for the upcoming months. I am proud of the progress I have made in enhancing my business English skills and look forward to continuing to develop my expertise in the field. I am excited for the opportunities that lie ahead and will continue to strive for excellence in my professional development.。

（员工手册）英文版的员工手册The Company Philosophy (3)I.The Company Mission (3)II.About the Handbook (4)III.EmploymentAppointment (5)Joining Formalities (5)Probationary Period (5)Work Schedule (6)Work Behavior (6)Performance Expectations (7)Performance Evaluation (7)Job Description (8)Roles Responsibilities (8)Promotions (8)Transfers (8)pensationPay (9)Pay Periods (9)Pay Mode (9)Compensatory and Overtime Pay (9)V.Attendance and LeavesAttendance (10)Timings (10)Holidays (10)Flexi – Hours (10)Leaves (11)VI.BenefitsCertification and Training expenses (12)Hospitalisation and Health Insurance (12)Tax Planning (12)VII.Work Place BasicsClean Work – Place (13)Confidentiality (13)Patents and Copyrights (13)Misconduct (13)Disciplinary Actions (13)Personal Appearance (13)Business Attire (13)Casual Attire (13)Inappropriate Attire (13)Personal Belongings (14)Smoking Policy (14)Equipment & Facilities (14)Parking (14)Telephone Use (14)Internet Use (14)municationBulletin Board (15)Instant Messenger (15)Web Mail (15)IX.GrievancesGrievances Handling (15)Process Improvement (15)Employee Suggestion Program (15)X!. Closing (16)About the Hand BookAs an employee of Halcyon Technologies, you have your own unique duties and responsibilities. This handbook is designed to assist the employees of Halcyon Technologies who are governed by the Rules and Regulations of the Company. It is to help you understand the system you work for by providing an overview of important rights, policies and benefits you have as an employee of Halcyon. Though this Handbook is not intended to cover all the policies and procedures in great detail. For more detailed questions, contact the HR Department.This handbook applies to all the employees who are in permanent, probationary and trainee appointments.Employment1)Appointment:Your appointment is based on your performance in therecruitment process of our Company. Your appointment is subject to the terms and conditions mentioned in the Appointment Letter given to you.You need to give your acceptance by signing and returning the duplicate copy of the Appointment Letter to the HR department. Your Signing the Appointment Letter implies that you agree to the terms and conditions mentioned in the Appointment Letter.2) Joining Formalities:At the time of joining, you will be given with a New EmployeeJoining Application, which you need to fill in completely and submit it to the HR Department. You are also requested to bring the following original certificates along with two sets of copies (A4 size only). These documents arealso essential to obtain a Visa when you may be required in the future to go abroad on business/ work. So it would be in your interest to ensure that they are all in place at the time of joining the organization.a)Signed Copy of Offer letter.b)Degree / Provisional / Course completion Certificate of all College /University qualifications.c)Mark sheets of all College / University qualifications (all semesters)d)Certificates & Mark sheets of 10th & 12th classese)3 passport size photographsf)Copy of your passport (if you don’t have a pass port, kindly apply forone immediately, since it would be to your advantage to have one atthe time of joining)g)Relieving letter (incase you are already employed)h)Latest Pay Slip/Form 16 (if already employed)i)Four wheeler driving license (if already obtained)All the above documents will be kept in Employee’s Permanent Personnel File along with the New Employee Joining Form.In addition to the above requirements you need to open a Salary Account withHDFC Bank for your Salary Credits. The Formalities to open an account can bediscussed with the HR department.3) Probationary Period: The probationary period serves as an extension of theselection process and gives both you and your supervisor time to see if the job is right for you, and you are right for the job. As per the Company standards you will be on probation for a period of 3 months from the date of joining and may be confirmed as a permanent employee upon successfulcompletion of your probation. Your performance during this period will be appraised based on certain standards set by the company which will be discussed with you at the time of joining. In addition to your performance during the Probationary Period, your confirmation as a permanent employee is subject to your submitting the requisite documents as required by the Company, mentioned above in the section of “Joining Formalities”.If you demonstrate satisfactory work progress during the ProbationaryPeriod andthe decision is made to continue your employment at the end of theprobationaryperiod, you will receive a permanent Appointment Letter in this regard. Ifworkprogress is not satisfactory, an employee can be terminated with anopportunity forappeal at the management’s discretion.4) Work Schedule: The standard workweek schedule is five days per week,eighthours a day plus a one hour meal period. Other schedules apply to part-time and some shift employees.The Company also has a Flexible Work Schedule. Wherein employees have theoption to choose a variable work schedule that allows employees to choose a dailywork schedule and meal period which is most compatible with the Company requirements as well as their personal needs. The employee and the supervisorshall agree upon in advance of such Variable Work Schedule to be followed, consistent with the needs of the Company.The following general rules apply to the Flexible Work Schedule:An employee, who arrives later than scheduled time, may bepermitted to make up the deficit by working that much longer at theend of the workday according to the work needs of the Company.Otherwise, the tardiness shall be charged to the appropriate leavecategory.Supervisors shall take appropriate action to correct any abuse ormisuse ofthis privilege which may include deductions from employee’s pay.If an employee reports to work early, the employee may, with thesupervisor’s permission, begin work at that time and leave at acorrespondingly early hour.If an employee leaves work early without permission, the time shall be deducted from the employee’s pay or may be charged to the appropriateleave account if justified.An employee working later than schedule due to workload, can claimthe extra hours worked accordingly the next day, with the consent ofthe supervisor, keeping in mind the next day’s deliverables.5)Work Behavior:It is essential that all employees accept personalresponsibility for maintaining high standards of conduct and job performance, including observance of the Company rules and policies.Violations of these standards will result in disciplinary action. Disciplinary action is considered a dimension of performance evaluation. It is a corrective process to help employees overcome work-related shortcomings, strengthen work performance and achieve success.6)Performance Expectations: At the time of joining you will be given a copyof your Job Description along with a set of expectations that the Company is looking in you. These set of expectations will be made in consultation with you.7)Performance Evaluation:Annual Performance Evaluation will be doneduring the month of April every year for each employee having been employed for six months or longer. The evaluation period will cover the period 1st April through 31st March. Self Appraisal forms will be given to each employee to appraise themselves on what their accomplishments were during the Appraisal Year. Completed forms have to be returned, through appropriate channels, to the HR Team. Upon receipt of the evaluation form, the following actions will be accomplished:T he Immediate Supervisor will:a)Complete the evaluation form as promptly as possible.Exceptional must be discussed in Comments section of theevaluation form. Describe why performance is not satisfactoryand specify how performance can be improved, or explainwhy performance is outstanding.b)Discuss evaluation with the employee emphasizing strong andweak points in job performance. Commend the employee fora job well done if applicable and discuss specific correctiveaction if warranted. Set mutual goals for the employee toreach before the next performance evaluation.Recommendations should specifically state methods tocorrect weaknesses and/or prepare the employee for futurepromotions.c)Allow the employee to make any written comments he/shedesires. Have employee sign the evaluation form and initialafter supervisor's comments.d)Forward the original copy of the evaluation form to the HRDepartment. Retain a copy of the completed form for thedepartment and the employee.e)Subsequent to the completion of this evaluation by thesupervisor, and review by the employee, revisions must bediscussed by both parties. In addition, if changes in the formare made after the employee has signed the form, the level ofauthority making the changes must notify the immediatesupervisor and give the employee and supervisor copies ofthe revised evaluation.The Director will:a)Review each form to ensure further actions on the appraisal.b)See that proper actions have been taken to resolve anyidentified conflicts.c)Account for all evaluation forms in his area of responsibility.d)Forward all original forms together as a group to the HRDepartment.HR Team will:Review for completeness and accuracy. Any unresolvedproblems will be brought to the attention of the concerned lineof authority. The completed form will be placed in theEmployee's Permanent Personnel File.8)Job Description: At the time of joining the employee will be given with a setof JobDescription, that he needs to perform at the Job. In addition to it, according the employee position in the Organisation and the requirements of the company, the employee may be a given a new set of Job Description discussed mutually by the employee and the supervisor. Signed Job Description sheet has to be submitted to the HR Department which will be placed in the Employee's Permanent Personnel File and will be used for future appraisals.9)Roles and Responsibilities: The Roles and Responsibilities of the employeewillbe specified by the immediate superior of the employee at the time of Joining. Apart from the Roles mentioned initially, the Company may assign new Roles and Responsibilities to the employee as and when required.10)Promotions: Based on your Performance Appraisals, accordingly youmight bepromoted to a senior position as decided by the Company.11)Transfers:You are also liable to be transferred to any of the newOffices that theCompany might open or you may at times need to work on some of the Companyassignments abroad. Transfers may involve a promotion, reassignment, demotionor lateral move. Your leave credits and all the other benefits go with you.Your Personnel File is also transferred to your new Office.Compensation1)Pay: Your Pay will be according to the Pay structure specified in yourAppointment Letter. You will be paid a Net Salary after making the necessary deductions. The Company is required by law to deduct the following from your pay:Income Tax at the prevailing rate.Professional Tax.Provident Fund.Absences from work not covered by authorized leave credits2)Pay Periods: Your Payday will be on the last day of each month. If thisday falls on a Saturday, Sunday or a holiday, payday will be on the preceding business day.3)Pay Mode: Your Pay Mode will be direct deposit to your Salary Accountwith HDFC Bank. You will receive a Salary Slip indicating the net amount deposited into your account after any additions, subtractions anddeductions in your salary.4)Compensatory and Overtime Pay:Attendance and Leaves1)Attendance: The Company has installed a Proximity Card Reader at theentrance of the Office and you are provided with an Identity cumProximity card, which you need to swipe in the machine to get yourattendance recorded. You need to strictly maintain the Work schedule assigned to you.2)Timings: The general office timings are from 8:30 A.M. in the Morning to5:45 P.M in the Evening, with a one hour break for Lunch from 1:00 P.M to 2:00 P.M. The reporting time to the Office (8.30 A.M) will have a grace period of 10 Minutes. Employees reporting to the Office after thereporting time will have to undergo Loss of Pay for that day, with anexception of Two such late comings in a months. The above mentioned rules will not apply if:The Employee is under a Flexible Work Schedule; orThe Employee has notified his Superior in advance of the Late Coming for that day3)Holidays: The Company has decided to set the following days asHolidays:Makara SankranthiRepublic DayHoliUgadi/Telugu New Year Day.Good FridayIndependence DayGandhi JayanthiRamzanVijaya DashimiDiwaliBakridChristmasIf any employee observes religious holidays other than those set aside by the Company, the HR Department will work with the employee toexchange another holiday for the religious holiday or adjust theschedule of the employee4)Flexi-Hours: Flexi – Hours is already being discussed under the topicFlexible Work Schedule in the 4th Point of Employment Section of this Hand Book.5)Leaves: You are entitled to the following kind of Leaves:Sick Leave: you earn 12 Days in a Year as sick leave. With yoursupervisor’s approval, you may use sick leave for:Illness or injury preventing you from doing your jobMedical appointments for you or your immediate familyIllness of one of your immediate family membersDeath of an immediate family memberWhen you cannot come to work because of illness or injury, keepin touch with your supervisor to report your progress. You mayneed to submit a doctor’s certificate or other evidence to verifythe reason for taking sick leave.Casual Leave: You also earn 6 Days in a year as Casual Leave.Benefits1) Hospitalisation and Health Insurance: The Company is providing thebenefits of Cashless Hospitalisation to all the employees and theirimmediate dependants. The Company will pay the premiums of any such HealthInsurance Policy. The employee at the time of Joining needs to fill up the HealthInsurance application form and submit it to the HR Department. The employeewill get a Health Insurance Card, the list of Hospitals, the Claiming process etc.from the Health Insurance Company directly within One month of Joining2) Certification and Training Expenses: With the objective of promotingQualityand keeping its employees updated on the latest technologies, theCompanyhas formulated a policy of giving away expenses pertaining to theCertificationand Training. The Company will bear the expenses if any employee wantsto get certified in any of the Course related to the Job the Employee isinto.In addition to it the company may at its discretion bear the expenses of atraining module, if the Company feels such a Training has a directimplication with the Productivity.3) Tax Planning: The Company will also Guide you on your Tax Issues. TheCompany will show you different avenues of investments to plan your tax.The Company if required can provide you some discount on your Investments.4) Dinner and Cab Allowance: Dinner Allowance will be given to Employees whomay have to stay back beyond their Work Schedule for a longer duration.In addition to it Employees staying back till late hours (i.e. Beyond 12:00A.M) will be provided with a Cab Allowance.Work Place Basics1)Clean Work – Place: It is the duty of every employee to maintain a cleanand tidy work place in and around his/her desk and also in the remaining places of the Office.2)Confidentiality: During the course of his/her employment the employeemay be disclosed with certain Technical and Business information of the Company as well as that of the Client such as methods, processes, pricing data, financial data, customer list etc. The employee need to maintain confidentiality of the information he has with him. In addition to it the Employee has to Sign a Non Disclosure Agreement at the time of Joining.3)Patents and Copyrights: The Company has the exclusive rights over theentire job done by the employee at the Company.4)Misconduct:The employees are expected to maintain a cordialrelationship with their Co –Employees, Superiors and Sub –Ordinates.The Company has a Zero Tolerance approach towards Cases of Sexual Harassment. The Company will make sure that employees who bring the charges do not face any sort of retaliation, the company also assures the employees of their confidentiality.5)Disciplinary Actions: The Company will take disciplinary action on thosewho are found guilty or who are leveled with charges of improper misconduct.6)Personal Appearance:The employees are expected to come to theOffice dressed in appropriate attire as specified by the Company.7)Business Attire: Business Attire is applicable from Monday to Thursday.The following dress code applies to Business Attire.For Gentlemen: They are expected to dress in business formals, i.e., a full / half-sleeved shirt, formal trousers and formal leather shoes (brown, black or tan).For Ladies: They are expected to be in a saree or salwar / churidar kameez, or dressed in western business formals,8)Casual Attire: Casual Attire is applicable on Fridays. The following dresscode applies for Casual Attire.For Gentlemen: They may opt to wear jeans, a t-shirt, and sports shoes.For Ladies: They may opt to wear jeans and a t-shirt.9)Inappropriate Attire: Shorts, sundresses, Rubber Slippers, Fancy sandalsare not considered appropriate. Slippers / sandals are not appropriate at all on all working days.10)Personal Belongings: Employees have to be utmost careful with theirpersonal belongings, while working in the office. It is advised that the employees should not bring any expensive item to the office for their own benefit.11)Smoking Policy:The Company is dedicated in maintaining a drug-free work environment. The entire Office is a No Smoking area.Employees are requested to keep a note of the Smoking Policy of the Company. Violators will have to face the disciplinary actions suggested by the Company.12)Equipment & Facilities:The Company thrives to facilitate theemployees with certain facilities which help the employee both personally and professionally. The Company will keep on adding many more facilities as and when required. Currently the Company provides you with the following facilities:Pantry, where everyone can have there Lunch.Cold Water ContainerCoffee/Tea Vending Machine.Separate Restrooms for Men and Women.Network PrinterWeb-mail Provision with an Official E-mail ID13)Parking: The Company also provides you with a parking provision, ifyou commute by a vehicle. You need to intimate the HR Department at the time of Joining about the requirement of a parking place.14)Telephone Use: Employees have also the provision of receiving callson the Office Phone, subject to the condition that the work doesn’t get hampered. They can also make any outgoing call with the permission of the Supervisor.15)Internet Use:The Company’s internal network is conn ected to theInternet. Every employee with computer access to the internal network has access to the Internet, including use of E-mail and the World Wide Web. While the Internet is a great resource for our organization, it is the responsibility of each employee to use this resource responsibly and respectfully. It is assumed that the predominant use of these resources will be for work use, and that any personal use of E-mail or the World Wide Web will be limited. Personal use will never be a priority over work matters. If an employee is found spending excessive time on personal use of these resources, this privilege may be revoked for that employee.E-mail sent from the Company should be treated the same as any other communication that is sent. All communications represent the Company as a whole, and as such, should be written in a professional and appropriate manner. This also applies to any material that is published on the Company Website.Communication1)Bulletin Board: The Company will keep a Bulletin Board at a prominentLocation in the Office for all its internal communications. Employees are requested to update themselves on the changes in the Bulletin Board.2)Instant Messenger: The Company also uses an Instant Messengerconnected through a network, for an internal communication. Employees can also make use of the Messenger facility to communicate within themselves. Employees are restricted to send any obscene or vulgar messages to Co-Employees using the Instant Messenger. Offenders will have to face a disciplinary action suggested by the Company.3)Web Mail: The Company will also use the Web Mail to communicate withthe employees.Grievances1)Grievances Handling:A positive relationship between employees andsupervisors is based on mutual trust, respect, and open communication.If an employee has a problem or grievance concerning the employment, the Employee should first discuss the issue or concern with his immediate supervisor. In most cases, these discussions can clear up any misunderstanding or conflict. If the Employee is not successful in resolving the concerns about his employment, Work related grievances or any other unresolved issue, the Employee can approach the HRDepartment to address work-related problems or complaints fairly andwithout fear of reprisal.2)Process Improvement:The Company also has a Process ImprovementProgram where the Employees are supposed to fill up Feedback Formstwice in a year. Employees can also suggest any improvements, if any inthe feedback form3)Employee Suggestion Program: In addition to the Process ImprovementProgram the Company also has an Employee Suggestion Program, wherean employee can suggest anything which might be useful to theCompany in any aspect. They can approach the HR department to givethe Suggestions in a written format.ClosingYour work with Halcyon Technologies has a full potential for enriching your Professional Life which in turn will be beneficial for the Company in achieving its Goals. Keep in mind that through your employment, you are a vital resource of Halcyon TechnologiesHopefully, this handbook has helped you understand what is expected of you, your avenues to find out more informationas well as outlining some of the advantages and benefits of employment with Halcyon Technologies。

Performance Management and Appraisal Main points Performance and performance management 360-Degree feedback Methods of individual performance appraisal Balanced scorecard Problems of PM and performance interview Performance Performance Organizational performance Individual performance OP NIP Criteria of performance What constitute the PMS Corporate level –the balanced scorecard Individual level – the performance appraisal Integrated process- linkage of the above with HRM practices such as setting goals training and development of employees pay benefits changes in job and organization design Performance Management System PMS focuses on creating and maintaining core competence at the organizational and individual level PMS maintains a strategic perspective on the interactions of various levers of change on peoples behavior Individual performance appraisal PA means evaluating an employees current or past performance relative to hisher performance standards Objectives of performance appraisal To motivate staff reward feedback To develop staff To provide essential mgt information eg Assessing overall training and development needs Capability and knowledge management 绩效管理和传统绩效考核的区别传统的绩效考核 1 事后控制2 自上而下没有反馈3 以人力资源部为主4 薪酬奖金绩效管理和传统绩效考核的区别 Choice of Raters Supervisor Advantages connected with promotion reward punishment stand at a higher point Disadvantagespsychological load due to connection with Reward Payment short of training for appraisal de-motivate employee if not appropriate Peer Advantages comprehensive real Disadvantages far away from truth due to competitiveness or afraid of hurting a friend Subordinate Advantages Help manager develop managerial skills balanced the managers power Disadvantages dare not tell the truth of hisher boss for fear of dismissal do not understand hisher boss work Self Advantages comprehensive not much stress good for improvement Disadvantages overestimate 90 think they are above average can not be the basis for promotion and incentive Customer Advantages objective good for customer-orientation Disadvantages NO uniform standard time cost energy cost Expert For high-level manager Cost is too high Points of 360 Degree Feedback Main objective develop not evaluate Key Criteria KPI related to organizational performance Train evaluators Quick feedback and communication Effective goal setting SMART Goal P157 Specific Absolute terms satisfactory completion Measurable Quantitative terms Attainable Challenging but not too difficult encourage employees participation Relevant Consistent with organizational objectives Timely reflect deadlines and milestones Employee comparison systems Graphic rating scales Behavior observation scales Behaviorally anchored rating scales Management-by-objectives Strengths Low cost Practical Time efficient Eliminates some rating errors Aids decision making Weaknesses Accuracy and fairness questionable Failto direct or monitor behavior Cross-departmental comparisons difficult Firms performance appraisals Balanced score card 创建人 Balanced score card 以财务性数据为主的绩效管理体系平衡计分卡的优缺点 Rating errors --Halo effect --Leniency--Strictness--Central tendency--Primacy--Recency--Contrast effects 1 Halo effect P169 Halo effect is where an evaluation on one dimension influences evaluation on all the others Lack of conscientiousness Vague performance standards 2 Leniency P169 Leniency problem is the process of evaluating someone too easily 3 Strictness P169 Error of strictness is the process of evaluating someone too harshly Political Lack of conscientiousness Vague performance standards 4 Central tendency P169 Error of central tendency is the process of evaluating all the employees about average on all dimensions Administrative procedures Poorly defined scales 5 Primacy bias Primacy bias is the bias of giving the first information greater weight Cannot observe all aspects of employees job performance Categorizing employees by type of person 6 Recency bias Recency bias gives more weight to the last information Memory decay Failure to document job performance throughout appraisal period 7 Contrast effects If a criterion is notclear or a ranking system is used contrast effects will occur How to avoid appraisal problems Training the raters Developing appraisal criteria from documented job analysis Choosing the right appraisal tools BARS for service industry Increasing times of appraisal formal and informal Inviting subordinate participation Diary-keepingThe Appraisal Interview Types of interview TYPE Performance is satisfactory----employee is promotable satisfactory---- Not promotable Unsatisfactory----correctable OBJECTIVE Make development plans Maintain performance Plan correction Principle of interview Assembling the data Informing the employee at least one week earlier Enough time during the interview A quiet but not closed room Let employee relaxed Encourage the person to talk Help employee to improve his performance Dont get personal Be specific and direct Get agreement on how things will be improved and by when Process ofPerformance Management 案例一摩托罗拉绩效管理企业产品服务企业管理人力资源管理人力资源管理绩效管理摩托罗拉给绩效管理下的定义是绩效管理是一个不断进行的沟通过程案例一摩托罗拉绩效管理沟通内容 1 员工应该完成的工作2员工所做的工作如何为组织的目标实现做贡献3用具体的内容描述怎样才算把工作做好4员工和主管怎样才能共同努力帮助员工改进绩效5 如何衡量绩效6确定影响绩效的障碍并将其克服案例一摩托罗拉绩效管理一绩效计划在这个部分里主管与员工就下列问题达成一致1 员工应该做什么2 工作应该做多好3 为什么要做该项工作4 什么时候要做该项工作5 其他相关的问题环境能力职业前途培训等绩效目标业务目标business goals行为标准behavior standard 案例一摩托罗拉绩效管理二持续不断的绩效沟通强调全年的沟通和全通道的沟通 1 沟通是一个双向的过程目的是追踪绩效的进展确定障碍为双方提供所需信息2防止问题的出现或及时解决问题前瞻性 3定期或非定期正式或非正式就某一问题专门对话 4在这个过程中也要形成必要的文字记录必要时经主管和员工双方签字认可案例一摩托罗拉绩效管理三事实的收集观察和记录 1收集与绩效有关的资讯2记录好的以及不好的行为收集资讯全面好的不好的都要记录而且要形成书面文件必要的要经主管与员工签字认可以上两个过程一般在二三季度完成进入四季度也就进入了绩效管理的收关阶段到了检验一年绩效的时候了案例一摩托罗拉绩效管理四绩效评估会议摩托罗拉的绩效评估会议是非常讲究效率的一般集中一个时间所有的主管集中在一起进行全年的绩效评估它主要包括以下四个方面1做好准备工作员工自我评估2对员工的绩效达成共识根据事实而不是印象3评出绩效的级别4不仅是评估员工而且是解决问题的机会最终形成书面的讨论结果并以面谈沟通的形式告知员工考核结束不是说绩效管理就到此为止还有一个非常重要的诊断过程案例一摩托罗拉绩效管理五绩效诊断和提高这个过程是用来诊断绩效管理系统的有效性用来改进和提高员工绩效主要包括以下四个方面1确定绩效缺陷及原因2通过指导解决问题3绩效不只是员工的责任4应该不断进行 10个方面的工具衡量1我有针对我工作的具体明确的目标2这些目标具有挑战性但合理不太难也不太容易3我认为这些目标它对我有意义4我明白我的绩效达到目标是如何评估的5我觉得那些绩效标准是恰当的因为它们测量的是我应该做的事情6在达到目标方面我做的如何我能得到及时的反馈7我觉得我得到足够的培训使我能得到及时准确的反馈8公司给我提供了足够的资源例如钱仪器帮手等使我达到目标成为可能9当我达到目标时我得到赞赏和认可10奖励体系是公平的我因为自己的成功而得到奖励案例二罗芸与老马的绩效考核分歧飞宴航空食品公司服务于航空公司和其他订购盒饭和西餐的单位雇佣厨房人员采购全部原料提供给客户不搞分包制罗芸ＭＢＡ毕业公司总部四年的职能性管理工作担任飞宴航空食品公司地区经理近一年负责管理１０家供应站点每站有一个主任负责一定范围内的客户销售和服务老马供应站主任主任主要负责计划编制预算监控分管指定客户的销售服务员等活动资格最老只念过一年大专从厨房代班长干起三年前上任善于搞关系铁杆客户没有流失的客户部下经指点和培养得到提升作其他地区的经理但是不良饮食带来了健康问题请假３个月给罗打电话的次数超过了其他９位的总数好邀功案例二罗芸与老马的绩效考核分歧机会罗芸需要副手一名即地区副经理老马公开说他资格最老业绩好非他莫属罗芸觉得两人的管理风格太悬殊老马的行为会激怒地区和公司的工作人员绩效考评１０分制１０分为最优７－９良好５－６合格中等３－４较差１－２最差结果虽然老马一年的工作不错但是罗给了６分理由不注意卫生病假３个月案例二罗芸与老马的绩效考核分歧思考１罗对老马的绩效考评是否合理需要改进的地方２预计老马的反应如何罗怎样处理３如果你是老马对罗的结果采取怎样的态度和做法为什么案例二罗芸与老马的绩效考核分歧启示完整的绩效管理过程包括绩效计划绩效沟通绩效考核和绩效反馈四个方面１绩效计划绩效管理的起点上级和员工共同讨论达成一致２绩效沟通上下沟通预防或解决实现绩效可能发生的问题３绩效考核确定主题和方法作出评价４绩效反馈绩效周期结束上下级的绩效面谈告诉结果和不足一起制定改进计划案例中没有共同绩效计划缺乏全面评价的根据没有绩效沟通主观地考核不能公正公平和合理 Strengths Combine the benefits of critical incidents and quantitative rating Useful for directing and monitoring behavior Weaknesses Research has not substantiated its superiority over other methods Choosing one indicative behavior Time consuming to develop Behaviorally Anchored Rating Scales Goal Setting Planning Evaluation Management-By-Objectives Strengths Directing and monitoring behavior Performance standards are objective Practical and inexpensive Employee participation Weaknesses Does notspecify behaviors Focus on short-term Factors outside workers control Standards vary User acceptance Management-By-Objectives Financial indexes 1970s 1980s Product quality 1990s Satisfactory of customers Recent Balanced score card on managerial and competitive ability 指标构成核心构想财务衡量指标非财务衡量指标顾客满意度企业必须通过创新与学习持续改善企业内部运作过程获得最大化的客户满意才能获得不凡的财务收益罗伯特·S ·卡普兰和大卫· P ·诺顿内部流程创新与学习平衡记分卡是哈佛大学财会学教授罗伯特·S ·卡普兰和复兴方案公司总裁大卫· P ·诺顿在积累了大量实践经验的基础上建立的一套革命性管理系统目标考量财务面我们在股东眼里的表现目标考量客户面我们在客户眼里的表现目标考量内部运营面什么是关键成功因素什么业务流程是最优目标考量学习与成长面我们能保持创新变化和不断提高使命和策略飞行高度飞行速度耗油量以收益为基础的财务数字仅能够衡量过去决策的结果却无法评估未来的绩效表现容易误导企业未来发展方向当财务指标为企业绩效评估的唯一指标时容易使经营者过分注重短期财务结果急功近利有强烈动机操纵报表上的数字而不愿就企业长期策略目标进行资本投资由于不重视非财务性指标的评估致使企业竞争力下降原本强劲的财务数字有可能逐渐恶化财务性数据发生的根本原因不做深入的分析和调查片面的指标收集难以推动整体绩效的改善客户面内部流程财务性指标非财务性指标销售收入利润总额资金回笼现金流量成本支出全自动双缸单缸 xxxxxxxx xxxx xxx xxxxx xxxx xxx xxxxx xxxx 学习与成长面以公司竞争战略为出发点全面动态地评估有效防止次优化行为提出具体的改进目标对信息系统的灵敏性要求高对企业管理基础的要求比较高优点缺点罗克沃特公司是一家全球性的工程建筑公司的全资资公司在水下工程建筑业中处于全球领先地位高级管理团队把公司的愿景和战略转化为平衡计分卡愿景作为受顾客欢迎的供货商我们应成为行业领导者战略提供需要的服务顾客满意持续改进员工素质提高股东预期实现资本报酬率现金流项目盈利性业绩可靠性财务层面客户层面内部层面学习成长金钱的价值竞争性价格无争吵的关系表现优异的专业人员创新塑造顾客需要中标率品质服务安全损失控制良好的项目管理持续改进产品和服务创新得到授权的员工罗克沃特的战略目标 Human Resource Management 资本报酬率现金流项目盈利性利润预测可靠性销售储备财务层面客户层面内部层面创新与学习价格指数顾客排名调查顾客满意度指数市场份额与顾客讨论新工作的小时数投标成功率返工安全事件指数项目业绩指数项目终止周期新服务收入所占比例提高指数员工态度调查员工合理化建议数员工人均收益罗克沃特的平衡计分卡评估 Human Resource Management Causesof Halo Effect Highest lowest Highest lowest Causes of Leniency strictness Errors 1 2 3 4 5 Causes of Central Tendency Error 1 2 3 45 Stereotyping 1 23 4 5Similarity Causes of primacy bias Causes of Recency Error 1 2 3 45 P167 KPI Appraisal method Process of appraisal Appraisal interview Compensation Training Development Raters training Organizational strategy Results What Behavior How Performance Behaviors and results of jobs related to the organizational goals Quantity CostFinancial Quality Timing Behavior 合格率错误率投诉支出费用总额实际费用和预算的对比增长率利润率生产率产品数量处理零件的数量接听电话会见客户销售额利润限期胜任特征关键行为 P FSOME Skill Motivation Environment Opportunity Performance Factors influencing performance External Factors Internal Factors 绩效管理 1 控制方式事前事中及事后 2 沟通方式自上而下和自下而上结合反馈充足 3 公司各个部门都是绩效管理主体全员参加 4 薪酬福利晋升培训等人力资源相关领域u 行政使用 l 补偿 l 晋升 l 解雇 l 降职 l 临时解雇开发使用 l 识别优势 l 识别成长领域 l 开发计划 l 培训和职业生涯计划绩效管理 Strategic Plan Effective Performance Appraisal System Direct Behavior Correct Behavior Monitor Behavior Input Into Employment Decisions Perceived Fair And Accurate Process Improved Job Performance Improved Employment Decisions Minimized Litigation And Job Dissatisfaction Competitive Advantage Importance of Performance appraisal Supervisors Employee Subordinates Customers Self-rating Outside observers Peer 360 Degree Feedback 360 Degree Feedback systems are used most often as feedback devices Companies considering the use of 360-degree ratings for evaluative purposes shouldproceed cautiously --Appraised by the immediate supervisor--Self-ratings--Using peer appraisals--Appraised by customers--Appraised by subordinates--Rating committees Basic Appraisal Methods 1 Mike Winkle 2 Robert King3 Sally Morris4 Fred Taft Mike Robert Sally Fred MikeRobert Sally Fred Alternation Ranking Paired Comparison A B C D E 5 15 70 Forced Distribution EX --Exceptional WD --With distinction HS-- High standard RI --Room for improvement NA --unacceptable Employee Comparison Systems Ranking Methods Unsatisfactory Satisfactory Outstanding Quantity of work Qualityof work Dependability Graphic Rating Scale P160 Traits and a range of Performance Strengths Low cost Practical Single form applicable to all or most jobs in organization Weaknesses Accuracy questionable Fail to direct behavior Nonspecific job performance feedback Graphic Rating Scale P160 almost neveralmost always 1 2 3 4 5 ___1 Sets clear priorities for multiple goals ___2 Coaches subordinates effectively ___3 Breaks projects into doable components ___4 Develops subordinatesknowledge and skills ___5 Listens to employees concerns ___6 Seeksdecision input from subordinates Behavioral Observation Scale---Critical incident method Strengths Useful for directing and monitoringbehavior Useful for providing specific feedback WeaknessesTime-consuming to develop Behavioral Observation Scales EffectiveIneffective Group member has read all agreed-upon material Group memberparticipates in discussions though not always prepared Group member doeslittle work and offers no valuable ideas or feedback 5 4 3 2 1 Qualityof Group Member Input Behaviorally anchored rating scales BARS。

Session 5Black Bay Battery –A strategic innovation simulationDr.Tori HuangChecking in•How did you do with the two test runs?y–Were you fired?–You will get fired when there is a significantlynegative one year, or asales variance in yearconsistently negative sales variance for three years in a row.rowThe session is broken down to two parts Plansparts….Part I•Individual games: limited time (1 hour), unlimited number of runs g (),•In Debrief 1, we will look at the setup of the simulation together and examine some strategies that you used throughout the simulation P t PartII •Team game: 1 run.•You should spend time to discuss your strategy in teams before, during and after running the simulation.•In Debrief 2, we will carefully examine your results (best and worst!) and di f th d l i th i th t d t t th discuss some of the underlying theories that you used to support those strategiesForeground•Black Bay Battery is a manufacturer of NiMH batteries.•As the president of the company, your responsibility is to determine the appropriate timing and level of R&Dd t i th i t ti i d l l fexpenditure for both the existing NiMH battery technologyand a new, potentially disruptive, ultracapacitor (UC) energy new disruptivestorage technology.y p,•You need to analyze information from multiple sources, reflecting the constant evolution of the (potential) market.•You need to consider both the short‐term and long‐term performance of the business.Disruptive vs. Sustaining innovation p g E t bli h d I b t l Established Incumbents nearlyalways winPerformanceOvershooto r m a n c eP e r f Disruptive InnovationDi i E l (lower cost but withlower performance)Disruptive Entrants nearly always winTimemisconceptionCommonp g g Disruptive vs. sustaining technologiesRadical vs. incremental innovationsThe two categorizations are orthogonal axes!i.e. both radical i e and incremental innovationscan be disruptive!Round 1Individual games1 hour, unlimited number of runs= fired and againget do itObjective: Figure out how it works and be able toexplain your strategies.strategiesBack Bay Battery Challenges confronting you Ch ll f ti•The NiMH business starts out looking pretty healthy –NiMH sales into the Power Tools market are growing strongly•Our best customers, Power Tools manufacturers, are generally pretty happy with the NiMH product–But would like to see a little better energy density and recharge times$3.0 –$9.0 M4 –6 years$12.0 –$54.0 M900 –5,200 watthours/kg$$y$$,y$1.0 –$6.0 M5 –8 years$5.0 –$48.0 M530 –1,050 cycles$2.0 –$4.0 M5 –8 years$10.0 –$32.0 M11 –21 months$1.0 –$5.0 M4 –7 years$4.0 –$35.0 M105 –210 minutes$1.0 –$6.0 M4 –7 years$4.0 –$42.0 M10% ‐56% reduction inunit costs$4.0 –$10.0 M5 –7 years$20.0 –$70.0 M900 –1,700 watthours/kg$2.0 –$9.0 M5 –8 years$10.0 –$72.0 M8,750 –17,490 cycles$2.0 –$8.0 M5 –8 years$10.0 –$64.0 M32 –63 months$1.0 –$6.0 M5 –7 $5.0 –$42.0 M9 –17$10$60years$50$420minutes$3.0 –$7.0 M5 –7 years$15.0 –$49.010% –74% reduction inunit costs•There are lots of opportunities to spend money on R&D, but most will take several years to show results•As long as I keep meeting the needs of my best customers, sales and profits should keep growing …•It’s very hard to forecast market turns•The sales decline in NiMH caused a big miss in the NiMH sales estimate, though ultracapacitors exceeded the sales estimate •Probably need to adjust to the new sales trend in the next periodML1幻灯片 15ML1 Note: we need to update the V2 income statement with Contribution Margins to illustrate this point. This change will come in the next iteration.Mahoney, Lin, 2012-2-24•The biggest impact was on the amount of money available to spend on R&DDebrief 1A quicklook at the individual resultsexperience Discussion –your1.What was your strategy?2.What specific information did you pay mostattention to in each round of decision making? 3Wh h h ll i h i l i?3.What were the challenges in the simulation?y gg4.What did you struggle with the most?Keylearning(to take to the next round!)1.……..2.……..3.……..Let s take a short break…Let’s take a short breakRound 2 TeamgameDebrief 2 Performance review and P f i d pp y gapplying theoriesThe Innovators Dilemma •The constant trade‐off associated withg ginvesting enough in the current business to keep it financially healthy, while simultaneously investing enough in new,new disruptive technologies that might allow the firm in play as the market for those to stayproducts materializes.Disruptive Innovationsp Established Incumbents nearlyalways winn c ePerformanceOvershootP e r f o r m a Disruptive Innovationp (lower cost but withlower performance)Disruptive Entrants nearly always win•But innovations Timeas is generally the case with disruptive innovations, ultracapacitors are “not good enough” for most markets initially–Though there are some people who are buying them!•Pay attention to the improvement trajectoryThere’s enoughThere s never R&D money•If you spread your investments too thin, or you don’t stay the course on programs, it’s hard to get the feature performance improvement as early as you might like it (or need it!)l i h lik i(d i!)More on R&D•Some features are not valued by customersf l d band therefore not worth investing in •There is a threshold you must spend to see results•There is a time lag in its effect•Most of you were fairly focused in your investment strategy however did noti d ti i t(t experience drastic improvement (see next slide)None of you achieved performance improvement like this….Why?•Carefully managing the number and timing of R&D investments is the key to delivering performance improvements that matter energy density for example)(ultracapacitor density,“Patient Profit?”Were you Patient for Profit?•Were you willing to lose money on ultracapacitors and forward price them at a loss in order to grab market share?y y p p,y g •Anaya and Raymond decided to forward price ultracapacitors, staying with the initial $20 selling price, which was below variable cost. They invested heavily in ultracapacitor process improvements (topcumulative R&D investment) to bring costs down, and once theystarted seeing a positive gross margin, started dropping their price, but more slowly than costs fell.Onpricing•In fact, none of you raised the initial price ofpUC and continued to operate at a loss for an extended period of time.•A you got right at the few of fired point when your UC can start to turn a profit (i.e. whenh f bl f ll the curves of variable cost and price finally crossed)I not able a with healthy growthwas to identify group in UC sales like this….Tina & Leo•Estimating sales, especially of the emerging technology, ischallenging–Dependent on price relative to market, and the feature performance of your product compared to desired attributes“I fired!”I got fired!•Most managers get fired for missing sales estimates by too much, but you can also get fired for losing money for three years in a rowIs cumulative profit a good measure?•How do we measure managers?What kind of business will you hand to your successor?Which business would you rather take over?•The going forward value of the business is more dependent on g g p strategic position and future prospects than on cumulative earnings from the pastKey from the simulation learning1.Disruptive innovations are often not goodg genough for a firm’s existing best customerslearningKey from the simulation2. Sometimes the best opportunity for a productyis not visible early on, and it takes time to develop. Closely watching the market and building strategy in an emergent way is helpful in these circumstances.learningKey from the simulation3.Getting the timing and level of R&D spendingg y gright is very difficult for a manager. One has to carefully allocate funds based on the state of evolution of firm s strategy.the firm’s strategy….But we have most data about the past!Key from the simulation learning4. The need to meet specific short‐termg p y financial targets can constrain a company’s ability and willingness to innovate.Key from the simulation learning5. When confronted with a potentiallyp gdisruptive innovation, managers are bestpositioned to invest in it when the core businessstill healthy. At time, they need to be healthy the same time“impatient for profit” with the disruptivebusiness trying to get it profitable business, as quickly aspossible.A winning strategy for the simulationIt’s all about balance (and this is hard!)•It’ll b t b l(d thi i h d!)•The best timing to invest in emerging tech….‐> when the core business is still healthy enough to support it!•What to focus on?–Investing in process improvements in NiMH enables the most costreduction–Energy density of UC is another sure bet as the other features already exceed market requirement. Process improvement again improves the cost position.–Think about price.•What to avoid?–Spreading R&D spending too thinly across too many optionsp g p g y y p–All in on UC while ignoring NiMH•Be impatient for profit but patient for innovation.ReadingRecommended•Christensen, C. M., 1997. The innovator’s dilemma: when new technologies cause great firms to fail. Boston: Harvard Business School Publishing.•O’Reilly, C. A., Tushman, M. L., 2008. Ambidexterity as dy a c capab y eso g e o a o sa dynamic capability: Resolving the innovator's dilemma, Research in Organizational Behavior, 28, 185‐206.。

When it comes to writing an English essay,understanding the concept of a short board or weak link is crucial.This term refers to the aspect of a persons skills or abilities that is less developed compared to the others,which can hinder overall performance or success.Heres a detailed approach to writing an essay on this topic:Title:The Impact of the Short Board in Personal and Professional DevelopmentIntroduction:Begin by defining the term short board and its significance in the context of personal growth and career advancement.Explain how this concept is derived from the metaphor of a barrels capacity being limited by its shortest stave.Paragraph1:The Concept of Short BoardDiscuss the origin of the term and its metaphorical meaning.Explain how it applies to individual skills and abilities.Paragraph2:Identifying the Short BoardDescribe the process of selfassessment and reflection to identify ones own short board. Highlight the importance of being honest with oneself in this process.Paragraph3:The Effects of a Short Board on Personal DevelopmentElaborate on how a short board can limit personal growth and selfimprovement. Provide examples of how it can affect selfesteem and motivation.Paragraph4:The Impact on Professional SuccessDiscuss the implications of a short board in a professional setting.Explain how it can affect career progression,job performance,and team dynamics.Paragraph5:Strategies to Overcome the Short BoardSuggest practical steps to address and improve upon ones short board.Include strategies such as seeking additional training,mentorship,or delegating tasks to others.Paragraph6:The Role of Continuous LearningEmphasize the importance of lifelong learning in overcoming and managing the short board.Discuss how continuous learning can lead to personal and professional development.Paragraph7:Embracing the Short Board as an OpportunityShift the perspective from viewing the short board as a limitation to seeing it as anopportunity for growth.Encourage readers to use their short board as a catalyst for improvement.Conclusion:Summarize the main points of the essay.Reiterate the importance of recognizing and addressing ones short board for holistic development.End with a call to action,encouraging readers to take steps towards overcoming their short board.Word of Caution:Ensure that the essay maintains a formal tone and uses proper grammar and punctuation. Additionally,provide concrete examples to support your arguments and make the essay more engaging and persuasive.。

开形成性考核【管理英语（2】单元自测（3）试题及答案（整套相同,如遇顺序不同,Ctrl+F查找,祝同学们取得优异成绩！）3.Training Staff一、选择填空：阅读下面的对话或句子,从A、B、C三个选项中选出一个能填入空白处的最正确选项。

题目1、一（C）一Everything is going smoothly.【A】:Is everything terrible?【B】:What do you think of everything?【C】:How is everything going?题目2、一Any suggestions for the project?一（B）【A】:I need your advice on it.【B】:I advise you to put more hands in this project.【C】:Thanks for your suggestions.题目3、一（C）——It might be a good idea to read some simplified books first.【A】:Have the books been sold out?[B] : What is about this one?【C】:What books would you recommend?题目4、Write the telephone number down you forget. （B）【A】:on case【B】:in case【C】:under case题目5、According to theirfeedback sheets, the participants are all （A）with the training.[A]: satisfied[B]: satisfying【C】:satisfactory题目6、二、阅读理解：阅读下面的短文,根据文章内容从A、B、C三个选项中选出一个最正确选项。