实用商务英语口语：接待来访者

商务英语接待客户英文对话商务英语接待客户英文对话随着经济全球化与跨国企业的日益发展，商务英语已成为一种常见的跨国交流语言。

在商务场合中，英文交流已经成为了一种必要的技能。

其中，接待客户是商务活动中最为重要的一部分，成功的商业接待需要考虑到很多因素，如谈判技巧、礼仪、沟通技巧等。

下面是商务英语接待客户的英文对话，供大家参考。

第一步：欢迎客人A: Good morning/afternoon/evening. Welcome to ABC Company.B: Good morning/afternoon/evening. Thank you for having me.第二步：介绍自己A: My name is (XXX). I'm the sales manager of ABC Company.B: Nice to meet you, (XXX). I'm (YYY), the CEO of (ZZZ) Corporation.第三步：询问客人需求A: How can I assist you today?B: I would like to know more about your company's products/services.第四步：介绍公司情况A: We specialize in (XXX). Our products/services include (YYY).B: That sounds interesting. Can you give me some more detailed information?A: Sure. (XXX)第五步：提供解决方案A: We have various solutions to meet your needs. Would you like to hear more about them?B: Definitely.A: We can offer you (XXX). It can help to solve your (YYY) problems.第六步：谈判A: How do you think about our proposal?B: I'm interested in it. But, could you provide me more details about (ZZZ)?A: Of course. (XXX)B: That sounds good. But, I still have some concerns about (YYY).A: I see. We can try our best to address your concerns.第七步：结束A: Thank you for coming, (YYY). We look forward to working with you soon.B: Thank you for your time and effort, (XXX). I'll consider your proposal carefully.通过以上的对话内容，我们可以看到商务英语接待客户所需的一些基本技能，包括用语礼仪、沟通技巧、谈判技巧等。

商务英语礼仪接待情景对话Business English Etiquette Reception Scene DialogueCharacters:John - Businessman from the United StatesWang Li - Businesswoman from ChinaReceptionist - Hotel receptionist(Scene: A hotel lobby in Shanghai, China. John is waiting at the reception desk to check-in. Wang Li approaches him.) John: Good morning, I would like to check-in. My name is John Smith, and I have a reservation.John: Of course, here it is.(John hands over his passport to the receptionist.)Wang Li: Excuse me, Mr. Smith. I couldn't help but overhear that you have a reservation at this hotel. I'm also here for a business trip. My name is Wang Li. Nice to meet you.John: Hello, Ms. Wang. Nice to meet you too. Are you also checking-in at this hotel?Wang Li: Yes, I am. It's always more pleasant to stay at the same hotel as someone familiar, especially when traveling abroad.Receptionist: Mr. Smith, I have found your reservation. You have booked a deluxe room for two nights. We hope you will enjoy your stay with us. Here are your room key cards.John: Thank you. Can you also provide me with some information about the hotel facilities and any services available?John: That sounds great. Can I also arrange for a wake-up call tomorrow morning at 7 am?Receptionist: Absolutely, sir. We will make sure a wake-up call is set for 7 am tomorrow morning. Is there anything else I can assist you with?John: No, thank you. I appreciate your help.(Wang Li approaches John.)Wang Li: Mr. Smith, may I suggest having dinner together tonight? I know a great restaurant nearby. It's an opportunity for us to exchange ideas and get to know each other better.Wang Li: How about 7 pm? The restaurant is only a short walk from here. I can meet you in the lobby.John: Perfect. I'll see you at 7 pm.Wang Li: Great! It's settled then. I look forward to our dinner and discussing business opportunities.John: Likewise, Ms. Wang. Thank you for inviting me. I'llsee you later.(Wang Li and John exchange business cards.)(Scene: Later that evening, at a restaurant in Shanghai.)Wang Li: I hope you enjoyed your day, Mr. Smith. Shanghai is a vibrant city with many opportunities for business.John: I've heard that before. I believe shared meals can create a bond between business partners beyond the purely professional aspect.Wang Li: Absolutely, Mr. Smith. In China, we value personal connections and trust before engaging in business partnerships.John: I agree. Trust is crucial in business, and building relationships is a vital aspect of achieving that trust.Wang Li: I'm glad we share the same understanding, Mr. Smith.I believe our dinner tonight will contribute to a fruitful business collaboration.John: I couldn't agree more, Ms. Wang. I look forward to working together in the future.(The conversation continues as they enjoy their meal.)NOTE: This dialogue demonstrates a business Englishetiquette reception scene in a hotel setting. It highlights the importance of introductions, showing courtesy to one another,making reservations, asking for help or services, and building relationships through shared meals. The dialogue promotes cross-cultural understanding and showcases the significance of trust in business relationships.。

接待来宾英语口语对话范文Reception English Dialogue: Welcoming Visitors.Scene: It's a bright morning at the reception desk of a multinational company. The receptionist, Emily, ispreparing for the day's guests. Suddenly, the door opens, and a visitor, Mr. Smith, walks in.Emily (smiling): Good morning, sir. Welcome to our company. How may I assist you?Mr. Smith (shaking hands): Good morning, Emily. I'mhere for a meeting with Mr. Johnson at 10 am.Emily: Certainly, sir. May I have your name and company, please?Mr. Smith: Sure, my name is Michael Smith, and I'm from GlobalTech Inc.Emily: Thank you, Mr. Smith. Mr. Johnson is expecting you. Would you like some coffee or tea while you wait?Mr. Smith: Coffee would be great, thank you.Emily: Sure, I'll have that ready for you right away. Please, take a seat and make yourself comfortable. (Emily leads Mr. Smith to a seating area and offers him a magazine.)。

接待外宾的常用的商务口语对话接待外宾的常用的商务口语对话导语：下面是小编为您收集整理了接待外宾的商务英语口语对话，属于非常实用商务英语口语，欢迎阅读!接待外宾的常用的口语对话：A: Excuse me, are you Mrs. Green from England?请问,您来自英格兰的格林小姐吗?B: Yes, I am.是的。

A: I'm pleased to meet you, Mrs. Green. My name is Myra. I work in Beijing Institute of Technology. I came here to meet you.很高兴见到你，格林小姐，我叫Myra，在北京理工大学工作。

我是来接你的。

B: How do you do?你好A: How do you do?你好B: It's kind of you to meet me at the airport.你能来机场接我真是太好了。

A: Welcome to Beijing. Is this your first time in China?欢迎来北京，这是你第一次来中国吗?B: No, I have visited China several times, but it's my first visitto Beijing and I think it's a great honor to be invited to your beautiful city.不是，我来中国已经很多次了，但这是我第一次来北京。

我很荣幸应邀参观北京这做漂亮的城市。

A: It's our pleasure to have you here. I hope you will have a pleasant stay here.也是我们的荣幸。

祝您在北京玩的愉快。

B: Thank you. I'm sure I will have a wonderful time here.谢谢，我确信我会在这里玩的很开心。

ChapterⅡReceiving Clients(接机，参观产品,社交娱乐等）Background Knowledge (公司、人物介绍,对话情景）Susan Wang，sales manager of Sunshine Import & Export co. ltd and her secretary ，Diana Li are going to meet Fred Johns, the purchase manager of Global Trading Inc at Shanghai PuDong International Airport。

一，Meeting the Guest1．At the airport.Miss Li is meeting Fred Johns.L：Excuse me, sir。

Are you Mr. Johns from Global Trading Inc.，New York? J: Yes, I am。

You must be Diana Li from Sunshine Import ＆Export co. ltd?L: Yes，it’s my pleasure to meet you. Welcome to Shanghai。

Did you have a pleasant trip?J: Well, I enjoyed it very much。

L：Anyway it's a long way to China，isn't it？I think you must be very tired.J: But I will be all right by tomorrow, and ready for business.L：Great. Well, let’s go。

2．Introducing the Guest to the Superior.Miss Li is introducing Mr. Johns to Susan Wang, the sales manager.L: I would like to introduce you to Miss Wang, our sales manager。

商务英语来访客户接待口语练习商家客户能大老远来拜访就代表着对公司或公司产品的重视, 所以一定要礼貌的表示感谢, 以表示你对他们的尊重。

首先感谢对方远道而来。

如果是正式的访问团, 你可以说:“It is an honor and privilege to receive a visit from such a distinguished group(能够接待各位贵宾的来访, 真是我们的荣幸)”；如果是非正式的, 你就说：“We would like to thank you for comin g to visit our company(感谢前来访问本公司)”就足够了。

接下来, 为了表示欢迎, 你可以说:“Let me cordially welcome you to our company”或“I would like to extend a warm welcome to you all”。

另外, 出于礼貌, 你还可以跟他们说:“We will do our best to make your visit a comfortable one.Please feel free to ask us any questions you may have.”整段欢迎辞就是:It is an honor and privilege to receive a visit from such a distinguished group, we would like to thank you for coming to visit our company and I want to extend a warm welcome to you all.We will do our best to make your visit a comfortable one.Please feel free to ask us any questions you may have.很荣幸能接待这么一个杰出的团体前来参观, 我们感谢你们来参观我们公司, 我想向你们大家表示热烈的欢迎。

1.Excuse me. Are you Susan Davis from Western Electronics？对不起，你是来自西方电子公司的苏姗·戴卫斯吗？2.Yes，I am. And you must be Mr. Takeshita. 是的，我就是，你一定是竹下先生吧。

3.Pardon me. Are you Ralph Meyers from National Fixtures？对不起，请问你是从国家装置公司来的雷夫·梅耶史先生吗？4.I’m Dennis. I am here to meet you today. 我是丹尼斯，今天我到这里来接你。

5.I’m Donald. We met the last time you visited Taiwan.我是唐纳德，上次你来台湾时我们见过面。

6.I’m Edwin. I’ll show you to your hotel. 我是爱德温，我带你去旅馆。

7.How was your flight？Was it comfortable？你坐的班机怎么样？还舒服吗？8.It was quite good. But it was awfully long. 班机很好，就是时间太长了。

9.Did you have a good flight？你旅途愉快吗？10.Not really，I’m afraid. We were delayed taking off，and we encountered a lot of bad weather. 不太好，我们起飞延误了，还遭遇了恶劣的气候。

11.How was your flight？你的航班怎样？12.Did you get any sleep on the plane？你在飞机上睡觉了吗？13.Mr. Wagner，do you have a hotel reservation？华格纳先生，你预订过旅馆吗？14.No，I don’t. Will it be a problem？不，我没有，会有困难吗？15.I don’t think so. I know several convenient hotels. Let me make some calls. 我认为没有，我知道有几家便利旅馆，让我打几个电话。

商务接待英语口语——轻松应对外宾，展现专业素养一、基本问候与介绍1. 问候It's a pleasure to meet you.（很高兴见到您。

）How was your trip/instrument/flight?（您的旅途/火车/航班怎么样？）2. 自我介绍My name is [Your Name], I'm the [Your Position] of [Company Name].（我是[您的名字]，我是[公司名称]的[您的职位]。

） Allow me to introduce myself, I'm [Your Name] from [Department Name].（请允许我自我介绍一下，我是[部门名称]的[您的名字]。

）二、接待外宾时的常用表达1. 询问需求Is there anything I can help you with?（有什么我能帮助您的吗？）Can I get you something to drink, such as coffee or tea?（需要我给您倒点喝的吗，比如咖啡或茶？）2. 引导参观This way, please.（请这边走。

）Let me show you around our office/factory/showroom.（让我带您参观一下我们的办公室/工厂/展厅。

）We're very proud of our [facility/technology/product].（我们非常自豪我们的[设施/技术/产品]。

）3. 商务洽谈Shall we begin our meeting now?（我们现在开始会议好吗？） I'd like to discuss the terms of our cooperation.（我想讨论一下我们合作的条款。

）We're looking forward to working with you.（我们期待与您合作。

商务英语接待来客日常用语在日常商贸来往上，少不了对来客的接待，下面总结了一些常用的接待来客的口语句子，希望可以给大家带来参考。

常用口语句子：Could I have your name, please?= May I have your name?请问您叫什么名字?How do I address you?我该怎么称呼您?address v. 称呼What can I do for you?= Can I help you?= May I help you?有什么可以效劳的吗?Do you have an appointment?您预约了吗?appointment n. 约会，约定Mr. Liu is expecting you.刘先生在等您。

We've been expecting you.我们一直在等您。

expect v. 期待，期盼I'm afraid he is engaged at the moment.恐怕他现在正忙。

I'm afraid he can't see you at the moment.恐怕他现在不能见您。

He is at a meeting right now.他现在正在开会。

I'm sorry, but he's not available right now.很抱歉，但他现在没空/不能接见客人。

engaged a. 忙碌的，繁忙的available a. 有空的，可见客人的Would you mind waiting?您介意等一会儿吗?Can you please wait just a moment?请稍等一会儿，好吗?Please wait a second/sec/moment/minute.请稍等。

Please take a seat. I'll tell him you're here.您请坐，我去告诉他您来了。

接待客户的商务英语口语接待客户的商务英语口语作为商务人员，经常与客户接触是正常的，接待客户也是一项商务人员的必备技能。

下面，跟着店铺一起来学一些接待客户的.商务英语口语吧。

接待客户的商务英语口语一F:How can I help you?M:Yes,I am Jims mirson from edson associate.I’d like to see Mr Smith.F:Do you have an appointment?M:Yes,he knows I am coming.our meeting is at 7 o’clock.F:I wondering if Mr Smith forgot your meeting,I am afraid he left this office this morning and he is not expected back until after 4PM.let me find out if he made an arrangement for someone else to meet with you in his place,will you please have a seat?M: sure.F:Yeah,Mr Mirson,I just checked with their office manager Ms Terry,she said Mr Smith briefed her on your project,she is just finishing up our meeting now,she should be meet you shortly.would you like me to show you around for your waiting?M:That would be very nice,thank you!F:Right this way Mr Mirson,we can start with our front office,when Ms Terry is ready,you may takel at the front 6th floor,there is a conference room already prepared.接待客户的商务英语口语二F:Good afternoon,what can I do for you today?M:Yes,I was wondering if I could speak to anyone about establish with your company.F:Do you have any appointment with any of our financialadvisers?M:I was aware I need to make an appointment.F:Oh,it is no problem,I can see if anyone is available now to meet with you.can you please wait just a moment?Go head and have a seat.make yourself comfortable.M:Thank you!F:Thanks for waiting!i just talk our crul,it is a busy time for us right now,but if you don’t mind waiting about 10 minutes,I can arrange for you to talk with Susan,she can help to answer the question you have about investment gones,here,take this number and will let you know when is the time,when your number is called,Susan would be ready to see you.M:Where is her office?F:It is on the 3rd floor,take the adfee at front,and when you get the it is the first door on the right.M:Thank you,I am sure I shouldn’t have any problem of finding it!。

商务英语对话接待顾客句式1：Sir, can I be of any assistance?先生，我能为您服务吗?应用对话：A: Sir, can I be of any assistance?先生，我能为您服务吗?B: OK. Thank you.好的。

谢谢。

A: What would you like?您想要买什么?B: Washing powder.洗衣粉。

句式2：Well, let me tell you why.嗯，让我来给您介绍一下吧。

应用对话：A: Do you like this one?你喜爱这一款吗?B: Is it good?这款好吗?A: Well, let me tell you why.嗯，让我来给您介绍一下吧。

B: Alright.好的。

其他表达法：初次见面就开门见山，滔滔不绝的做法已经落伍。

当你要说服顾客时，最好用：Well, let me tell you why.作为解释商品用途，优点的开场白。

Please take a look at this.请看一下这个。

As you can see...正如您所见2接到客户商务英语对话露西:Hi, you must be Mary?嗨.你一定是玛丽?玛丽:Yes. Its a pleasure to meet you. How was your flight? Shall we go? Ive got a car waiting outside to take us to your hotel.是的。

很高兴遇见你。

旅程如何?我们可以走了吗?外面已经有辆小车等着接我们回旅馆了。

露西:Thatd be great. The flight was ok. Thanks for taking the time to meet me here.太好了。

旅程还可以。

谢谢抽出时间来这里接我。

玛丽:No worries. Our company wants to make sure you have a pleasant trip.别担心。

商务接待英语对话范文Business Reception English Dialogue。

A: Good morning, welcome to our company. How can I help you today?B: Good morning. I have an appointment with Mr. Smith at 10 o'clock. My name is John from ABC Corporation.A: Ah, yes, Mr. John. Please have a seat, I will inform Mr. Smith of your arrival.B: Thank you.A: Would you like some coffee or tea while you wait?B: Yes, I would like a cup of coffee, thank you.A: Sure, I will bring it to you right away.(A few minutes later)。

A: Here is your coffee, Mr. John. Mr. Smith will be with you shortly.B: Thank you.(After a short wait)。

A: Mr. John, Mr. Smith is ready to see you now. Please follow me to his office.B: Thank you.(At Mr. Smith's office)。

A: Mr. Smith, Mr. John from ABC Corporation is here to see you.Mr. Smith: Thank you, please send him in.A: Mr. John, please go in. Have a good meeting.B: Thank you.(Inside the office)。

英语接待口语询问访客身份：May I have your name, please?请问您贵姓？What company are you from?您是哪个公司的？Could you tell me what company you are representing?能告诉我您代表什么公司吗？如果碰到了老朋友可以说：What brings you here?是什么风把你吹来了？询问是否预约，来访目的：Do you have an appointment?约好了吗？Would you give me your business card?请给我您的名片好吗？And can I ask what you wish to see him about?我能问一下您要见他有何事吗？让客人稍候片刻：I'll see if he is available.请让我看看上司是否方便。

Would you please have a seat and wait for a few moments.请您坐下稍等片刻。

给客人倒茶，礼貌待客：Would you like coffee or tea? How do you like your coffee?你要咖啡还是茶？要什么样的咖啡？(是否加奶或糖)带客人去见经理：Please have a seat, Mr. Jones and Mr. Smith will see you in few minutes.请坐，琼斯先生和史密斯先生几分钟后就到。

Mr. Chen is expecting you. I'll tell him that you're here.陈先生正在等你。

我去告诉他你已到。

Would you come this way, please?请随我这边来。

婉言拒绝客人来访：Mr. Chen is occupied at the moment and wants to know if your business is urgent.陈先生正忙着，请问您的事情很紧急吗？He may want to get in touch with you in the future. Would you leave your card?他想以后再和你联系。

商务英语接待礼仪口语表达《一》1. 久仰，久仰！I have long been looking forward to meeting you.I have long desired to meet you.2.久违了。

I haven’t seen you for ages/for a long time.It’s been such a long time since we met last time.3.久闻大名。

I’ve heard a lot about you.4.这次由我负责全程陪同你们。

I will be with you for the entire visit/trip．5.欢迎你到中国来。

一路上辛苦了! / 一路上还好吧？Welcome to China．I hope you’ve had a good flight．或I hope you enjoyed your flight. / How was your journey?商务英语接待礼仪口语表达《二》1.谢谢你专程来接我。

Thank you very much for coming all the way to meet me.2.您贵姓？／您怎么称呼? May I know your name，please?3.很高兴见到你。

Glad／Pleased to meet you .4.中国有句古话说：“有朋自远方来不亦乐乎？”There’s an old saying in Chinese which goes: “Isn’t it a great pleasure/joy to have friends coming from afar?As a Chinese saying goes, “Nothing is more delightful than meeting friends from far away.”5.这是给您准备的日程安排．我们简单过一遍吧。