实用商务英语口语教程Programme 12 Delivery and Shipment[精]

目录第一单元公司运作与管理Teamwork 团队合作 1 Reducing Production Cost 降低生产成本 12Internal Communications 部沟通 8Reducing Overheads 减少管理费用 18How to Deal with a Heavy Workload 如何应对繁重的工作 23Work Environment工作环境 27Logistics物流 32Business Ethics 商业道德第二单元人力资源管理 37Recruiting & Selecting 人员招聘 42Employee Training 员工培训 48 Career Development 职业发展 53Promotion 晋升 59Staff promotion 激励员工 65Staff turnover 员工流失 71Appraising and Improving Performance 绩效考核与改进绩效 76Pay and benefits 薪酬与福利 80Labor relations劳动关系 85Work place safety and health 工作安全与职业保健 90Time management 时间管理 95Managing stress 缓解压力第三单元市场营销 101Product development 产品开发 106Setting price 产品定价 110Product promotion 产品推广 114Advertising 广告 118Packaging 包装 122Branding 品牌 126Customer satisfaction 顾客满意度 130Keeping Customers 留住顾客 134Marketing channels 营销渠道第四单元商务旅行 138Travel and transport 出行与交通工具 142 Travel and accommodation 差旅与住宿 148Domestic travel 国差旅 154Travelling abroad 国际差旅第五单元企业公关 160Corporate culture 企业文化 166Company image 公司形象 172Corporate gifting 公司送礼 178Corporate sponsorship 企业赞助 183Dress code 着装要求 189Entertaining business clients 招待客户第六单元公司发展 195Site location and relocation 公司选址和迁址 200 Going global 全球营销 205 Franchise 特许经营 209 Meeting competition 应对竞争第七单元商务电子化与新型工作方式 213 Office automation 办公自动化 217 Setting up company website 建立公司 224 Internet marketing 互联网促销 230 Flexible patterns of work 弹性工作方式第八单元商务会议 235Staging a meeting/conference 举办会议 241 Attending a meeting/conference 参加会议 247 Giving a presentation 大会发言 251 Trade fair and exhibitions 会展 257 PRACTICE TEST ONE 练习1 263PRACTICE TEST TWO 练习 2 271PRACTICE TEST TWO 练习 3 278UNIT ONE Company Operation and Management 第一单元公司运作与管理1.1Teamwork 团队合作Teamwork 团队合作，团队精神Team-based 以团队为基础的Horizontal organization structure 横向企业结构Corporate goals 企业目标Charter 规章，章程Be accountable for 对…负有责任Creative innovation 创新改革，创新发明创新精神Reward system 奖励制度Pay back 回报，报偿Individuality 个性Independent thinking 独立的思想Group decision-making 集体决策Managerial skill 管理技能Coordinate 使协调，调整Interpersonal relationship 人际关系Mutual trust 相互信任Bring out the potentials 充分发挥潜能Closely-knit （关系）密切的Keep track of 跟踪，追踪Time-consuming 花费时间的Line manager 部门经理，业务经理（与行政经理相对）Pre-building 团队建设Nurture 培养，教育，发展Nurture team dynamics 培养团队活力Promote team spirit 提倡团队精神Drive team success 驱使团队成功Minimize 将…减少到最少，最小化Inhibit 约束，抑止Liven up 使…有生气Training session 一场训练，培训课期Rafting 漂流Rock climbing 攀岩Teammate 队友Impact 影响，效果Complementary 补充的，互补的Revitalize 使新生，给予新的活力Trait （个人性格方面的）特征，显著的特点Commitment 敬业精神Interpersonal communication skills 人际交际技能，亦作 interpersonal skillsAddress 处理（事情）Creative innovation 创新精神How to Make Teams Effective 如何组建精锐的团队People in every workplace talk about building the team, working as a team, and my team, but few understand how to create the experience of teamwork or how to develop an effective team.在各种工作场合，人们都在谈论团队建设、团队合作、自己的团队，但是却很少有人真正理解如何体验团队合作以及如何组建一支精锐的团队。

汉英商务英语810句对照我需要一个成套服务，包括机票和住宿I want a package deal including airfare and hotel.我想把这张票换成头等车。

I'd like to change this ticket to the first class.我要预订去芝加哥的卧铺。

I'd like to reserve a sleeper to chicago.这件行李我不托运。

I won't check this baggage我要坐在飞机前部I'd like to sit in the front of the plane.我未赶上火车I missed my train.我没有要申报的东西。

I haven't nothing to declare.这些东西都是我私人用的It's all personal effects.我会在机场柜台拿机票。

I'll pick up ticket at the airport counter.我想订两张今天西北航空公司7班次到底特律的机票。

I'd like two seats on today's northwest flight 7 to Detroit, please.我们在机场的大厅里等约翰。

We waited for john in the lobby of the airport.我要买一张优待票代替。

I'd like to buy an excursion pass instead.我要退这张票。

I'd like a refund on this ticket.我要一个靠窗的座位。

I'd like to have a seat by the window.你必须要在芝加哥站转车。

You have to change at Chicago station.到纽约的一天只有一班。

国际商务英语口语一、商务：what time would be convenient for you?你看什么时间比较方便？I'd like to suggest a toast to our cooperation.我想建议为我们的合作干一杯。

Here is to our next project!为我们下一个项目干杯！would you please tell me when you are free?请问你什么时候有空？gald to have the opportunity of visting your ompany and I hope to conclude some business with you。

很高兴能有机会拜访贵公司，希望能与你们做成交易。

what I care about is the quality of the goods.我关心的是货物的质量。

please have a look at those samples.请给我看一下那些样品。

I'd like to know any business connections abroad.我想多了解一些你们公司。

I would be happy to supply samples and a priceprice.我们很难再降价了。

our prices are the most reasonable.我们的价格是最合理的。

can you cut down the price for me?你们可以降低价格吗？we can offer you discount terms.我们可以向你提供折扣。

Do you quote CIG or FOB?你们报的是到岸价还是离岸价？I can assure you our price is very favourable. 我可以保证我们的价格是优惠的。

Please give us your best price.请给我们报最低价。

商务英语交际实用口语商务礼仪是商务谈判成功重要的一个步骤。

接下来店铺为大家整理了商务英语交际实用口语，希望对你有帮助哦!商务英语交际实用口语：欢迎宴会 welcome dinner便宴 informal dinner便餐 light meal工作午餐 working luncheon自助餐 buffet dinner/luncheon答谢宴会 return dinner告别宴会 farewell dinner庆功宴 glee feast招待会 reception举行谈判 enter into negotiation交涉 make representations with sb. on sth./deal with sb.事物性会谈 talks at working level对口会谈 counterpart talks议程项目 items on the agenda主题 theme议题 topic for discussion双方商定的议程 schedule mutually agreed upon开幕会议 opening session全体会议 plenary session一轮会谈 one round of talks决议 resolution谅解备忘录 memorandum of understanding隆重庆祝 grand celebration情况介绍 presentation小组讨论 panel discussion现在开会 I declare the meeting open.请…发言I invite the representative of …to take the floor.下面我给各位简要介绍一下北京的经济情况Nnow I would like to give you a brief overview of Beijing’s economy.我的介绍完了，谢谢。

That’s all for my presentation.thank you.我先说这么多。

Unit 24 催运货物并告知货物迟到结果Part one691.It is now over two months since we sent in the order for Tape Recorders, yet we are still awaiting delivery. You should know that the delivery date is very important to us.692.Please take the matter up at once and see to it that the goods are delivered without further delay.693.Please get the goods dispatched with the least possible delay.694.I wonder if you could check the order I placed with you last month. It hasn’t arrived yet.695.Please do your utmost to hasten shipment.696.We are much in need of the goods. Please expedite shipment as soon as possible.697.We wish to call your attention that up to the present moment no news has come from you about the shipment. Our users are in urgent need of the machines and are pressing us for an early delivery.698.As our customers are in urgent need of the contracted machines, we hope you can assure us of an early shipment. 699.I want to know why our alloy inserts haven’t arrived yet. Our customers are in urgent need of them?700.We hope that there will be no delay in shipment any longer.701.This order is so urgently required that we must ask you to make the earliest possible shipment.702.We shall appreciate it very much if you will effect shipment as soon as possible, thus enabling the goods to arrive here in time to catch the brisk demand.703.We hope you will send the air-conditioners as soon as possible, for the hot season is rapidly approaching.704.The goods we ordered are seasonal goods. So it will be better to ship them all at once.705.In order to be in time for the season, early shipment is of utmost importance to us.Part Two706.We might refuse the shipment if it doesn’t arrive on time.707.We must insist on delivery within the time contracted and reserve the right to reject the goods if we fail to receive the goods before this week.708.We regret to say that unless you are able to give us an assurance of delivery within the next two weeks, we shall be obliged to cancel the order.709.If shipment is too late, we’ll be forced to withdraw the contract.710.If you still delay delivery , I’ll have to cancel the order.711.If you can’t effect delivery within the stipulated time, we will have to lodge a claim against you for the loss and reserve the right to cancel the contract.712.If you fail to deliver the goods according to the agreed time, you should indemnify us for all losses and corresponding expenses.713.If there is still no infomp3ation from you about the expedition of shipment by the end of this month, we’ll be forced to cancel the contract and reserve the right to lodge a claim against you for the loss.714.We wish to point out that if you fail to effect shipment within the time specified, we shall not be able to fulfill the contract with our client.715.We would like to emphasize that any delay in shipping our booked order will undoubtedly involve us in no small difficulty.716.Your failure to deliver the goods within the stipulated time has greatly inconvenienced us.717.Any delay in shipment would be detrimental to our future business.718.We trust you will see to it that the order is shipped within the stipulated time, as any delay would cause us no little financial loss.719.As you know, June is the right season for the goods, so if they arrive later than June, we will miss the selling season. 720.Should you delay the shipment any longer, the fireworks might become useless to us.。